Operations Officer - 56682

Advantages
Long-Term Potential: The position has a high possibility of contract extension and significant potential for conversion to a Full-Time Employee (FTE) role within a major Canadian bank.
Professional Growth: Opportunity to build strong professional partnerships, gain sponsorship, and potentially work on different projects within the business unit.
Impactful Work: Support a critical project that strengthens the operating model and processes of a key financial services unit.
Work/Life Balance: Consistent Monday to Friday schedule (7:00 AM - 3:00 PM) with minimal overtime.

Responsibilities
Reporting & Data Management: Go through multiple reports daily, pull necessary reports, and perform manual data processing tasks, including entry and manipulation within advanced Excel.
Operational Support: Execute a broad range of operational support activities and transactions accurately and on time, adhering to established guidelines, procedures, and Service Level Agreements (SLAs).
Quality Assurance: Critically analyze large pieces of information, spotting and resolving discrepancies to ensure the highest quality of work and data integrity.
Process Adherence & Improvement: Understand and adhere to all internal and industry regulations; actively review internal processes and provide ideas for operational improvement.
Stakeholder Interaction: Interact with internal partners, responding to requests and escalating non-standard or high-risk activities as appropriate.

Qualifications
Must-Have Skills
Experience: 5-7 years of overall professional experience, ideally in an Operations Officer or similar back-office administrative/clerical role.
Technical Proficiency: Advanced Excel experience (mandatory for managing large data sets) and strong proficiency with the MS Office Suite.
Core Competencies: Demonstrated skills in analysis, reporting, data entry, critical thinking, problem-solving, and adaptability.
Work Ethic: Proven ability to meet tight deadlines and maintain a high degree of attention to detail.
Education: Post-secondary education or equivalent years of experience in this line of work.

Nice-to-Have Skills
Experience with Salesforce.
Background/experience in Banking or Accounting.
Exposure to Project Management.

Summary
If you are interested in the operations officer role, please apply online today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.