We are seeking a highly detail-oriented and analytically skilled Operations Officer III to join a collaborative back-office team. This critical role is responsible for providing operational support, primarily focusing on the daily reconciliation and balancing of accounts. The successful candidate will leverage strong analytical skills and advanced Excel proficiency to identify and resolve financial discrepancies, ensuring accuracy and adherence to service level agreements. This position offers excellent entry-point exposure to large-scale banking operations.
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The Operations Officer executes a broad range of general and specialized back-office transactions and processing activities. The core function involves maintaining the integrity of financial accounts by performing complex reconciliations, referring or escalating operational issues, and supporting partners with incoming transaction validations. This role requires consistently exercising discretion, adhering to strict deadlines, and maintaining the highest standard of service quality in a fast-paced environment.
Location: Downtown Toronto (Hybrid: 3 months full-time onsite, then 4 days onsite per week)
Schedule: Full-time, Monday to Friday, 7:00 AM – 3:30 PM
Duration: 12-month contract with possibility of extension and conversion.
Rate: $25.50/hour
Advantages
Industry Exposure: Gain valuable hands-on experience and exposure to the operations side of a leading financial institution.
Career Growth: High potential for contract extension and strong opportunity for permanent conversion based on performance.
Collaborative Environment: Join a tight-knit team of 3 members with a highly supportive and collaborative culture.
Hybrid Model: Benefit from a structured work model (4 days onsite) after the initial 3-month onboarding period.
Responsibilities
Account Reconciliation: Perform accurate, timely, and high-volume daily balancing and reconciliation of multiple financial accounts.
Break Resolution: Systematically investigate and identify discrepancies ("breaks"), determining the root cause and the responsible party.
Internal Communication: Prepare and send clear, professional email communications to internal teams and individuals responsible for breaks, ensuring effective handoff for correction.
Issue Tracking: Monitor and follow up to ensure all identified breaks are corrected and resolved promptly within the defined SLAs.
Process Adherence: Understand and comply with internal operating policies, procedures, and relevant industry regulations (e.g., Anti-Money Laundering).
Service Delivery: Prioritize and manage a personal workload to meet departmental productivity and service quality targets.
Process Improvement: Actively review current processes and provide constructive ideas for improving operational efficiency and service delivery.
Qualifications
Must-Have Hard Skills
Advanced Microsoft Excel: Demonstrated proficiency in complex functions, including VLOOKUPs, Pivot Tables, and the ability to run Macros.
Reconciliation Expertise: Strong practical experience in performing detailed financial reconciliation.
Account Balancing: Proven ability to accurately balance and manage operational accounts.
Communication: Excellent written and verbal communication skills for effective interaction with stakeholders.
Experience & Education
2-3 years of overall professional experience in an administrative or operational environment.
Post-secondary education, preferably in a Finance-related discipline.
Soft Skills
Exceptional Attention to Detail and a commitment to accuracy.
Great listening skills and a high aptitude for learning new processes and systems.
Self-motivated, goal-oriented, and able to work both independently and collaboratively.
Nice-to-Have Skills
Previous experience within the banking or financial services industry.
Understanding of Money Market (MM) and Foreign Exchange (FX) Products (e.g., Options, Spots and Forwards).
Summary
If you are interested in the operations Officer role, please apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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We are seeking a highly detail-oriented and analytically skilled Operations Officer III to join a collaborative back-office team. This critical role is responsible for providing operational support, primarily focusing on the daily reconciliation and balancing of accounts. The successful candidate will leverage strong analytical skills and advanced Excel proficiency to identify and resolve financial discrepancies, ensuring accuracy and adherence to service level agreements. This position offers excellent entry-point exposure to large-scale banking operations.
The Operations Officer executes a broad range of general and specialized back-office transactions and processing activities. The core function involves maintaining the integrity of financial accounts by performing complex reconciliations, referring or escalating operational issues, and supporting partners with incoming transaction validations. This role requires consistently exercising discretion, adhering to strict deadlines, and maintaining the highest standard of service quality in a fast-paced environment.
Location: Downtown Toronto (Hybrid: 3 months full-time onsite, then 4 days onsite per week)
...
Schedule: Full-time, Monday to Friday, 7:00 AM – 3:30 PM
Duration: 12-month contract with possibility of extension and conversion.
Rate: $25.50/hour
Advantages
Industry Exposure: Gain valuable hands-on experience and exposure to the operations side of a leading financial institution.
Career Growth: High potential for contract extension and strong opportunity for permanent conversion based on performance.
Collaborative Environment: Join a tight-knit team of 3 members with a highly supportive and collaborative culture.
Hybrid Model: Benefit from a structured work model (4 days onsite) after the initial 3-month onboarding period.
Responsibilities
Account Reconciliation: Perform accurate, timely, and high-volume daily balancing and reconciliation of multiple financial accounts.
Break Resolution: Systematically investigate and identify discrepancies ("breaks"), determining the root cause and the responsible party.
Internal Communication: Prepare and send clear, professional email communications to internal teams and individuals responsible for breaks, ensuring effective handoff for correction.
Issue Tracking: Monitor and follow up to ensure all identified breaks are corrected and resolved promptly within the defined SLAs.
Process Adherence: Understand and comply with internal operating policies, procedures, and relevant industry regulations (e.g., Anti-Money Laundering).
Service Delivery: Prioritize and manage a personal workload to meet departmental productivity and service quality targets.
Process Improvement: Actively review current processes and provide constructive ideas for improving operational efficiency and service delivery.
Qualifications
Must-Have Hard Skills
Advanced Microsoft Excel: Demonstrated proficiency in complex functions, including VLOOKUPs, Pivot Tables, and the ability to run Macros.
Reconciliation Expertise: Strong practical experience in performing detailed financial reconciliation.
Account Balancing: Proven ability to accurately balance and manage operational accounts.
Communication: Excellent written and verbal communication skills for effective interaction with stakeholders.
Experience & Education
2-3 years of overall professional experience in an administrative or operational environment.
Post-secondary education, preferably in a Finance-related discipline.
Soft Skills
Exceptional Attention to Detail and a commitment to accuracy.
Great listening skills and a high aptitude for learning new processes and systems.
Self-motivated, goal-oriented, and able to work both independently and collaboratively.
Nice-to-Have Skills
Previous experience within the banking or financial services industry.
Understanding of Money Market (MM) and Foreign Exchange (FX) Products (e.g., Options, Spots and Forwards).
Summary
If you are interested in the operations Officer role, please apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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