Are you a detail-oriented and collaborative professional with a strong technical background? We are seeking an Operations Officer II to join a high-volume, back-office wealth operations team in a major financial institution. This is an excellent opportunity to gain significant corporate banking experience with potential for extension and conversion.
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The Operations Officer is responsible for the timely and accurate processing of financial and non-financial transactions within Registered Plans Wealth Operations. This role is crucial for maintaining excellent service levels and ensuring a seamless experience for clients and business partners. The ideal candidate thrives in a fast-paced environment, can manage multiple applications, and consistently adheres to strict firm and industry regulations. If you are collaborative, customer-service focused, and possess strong technical proficiency, this role is for you.
Position: CAN - Operations Officer II
Location: On-site (5 days/week) at 77 Bloor Street West Corporate 9th Floor, Toronto, Ontario
Duration: 5 months (with possibility of extension and/or conversion)
Schedule: M-F, Core Business Hours (8:30 AM - 5:00 PM)
Advantages
Corporate Experience: An exceptional opportunity to gain valuable corporate experience working with a major financial institution.
Long-Term Potential: Strong potential for contract extension and/or conversion to a full-time employee based on performance and business needs.
Team Culture: Join a very close, highly collaborative, and team-oriented culture of 15 dedicated professionals.
Skill Development: Work across multiple banking products, continuously developing knowledge and technical skills in wealth operations.
Responsibilities
Transaction Processing: Accurately and timely process a high volume of financial and non-financial transactions.
Service & Compliance: Adhere strictly to Service Level Agreements (SLAs), internal service delivery standards, and all firm/industry regulations.
Risk Management: Escalate non-standard, high-risk transactions, or identified risk issues/process gaps appropriately and complete required investigations.
Process Efficiency: Prioritize and manage personal workload to meet service and productivity requirements. Multi-task effectively across multiple applications and adapt to a fast-paced environment.
Team Collaboration: Participate fully as a member of a close-knit, collaborative team; keep colleagues informed of progress, and contribute to a positive work environment.
System Utilization: Know and apply system capabilities, ensuring timely and accurate upload/download of information. Assist in the analysis and implementation of process improvements.
Qualifications
Required Skills (Must-Haves)
Education: Post-secondary degree or diploma, ideally with coursework in finance or business.
Experience: 2-4 years of relevant overall experience (flexible).
Technical Proficiency: Strong technical skills/background and comfort using various applications (e.g., creating End-User Computing applications - EUCs).
Software Skills: Proficient in Microsoft Excel.
Soft Skills: Strong written and verbal communication skills.
Mindset: Customer service oriented (handling professional emails and phone calls as required).
Availability: Must be able to work legally in Canada for the contract duration and have no extended vacation plans (more than 2 days) during the contract.
Preferred Skills (Nice-to-Haves)
Prior banking, financial institution, or corporate work experience.
Product knowledge of Registered Savings Plans (RSPs) and Tax-Free Savings Accounts (TFSAs).
Familiarity with Macros.
Prior formal customer service experience.
Summary
Are you ready to take the next step in your financial operations career? If you are interested in the operations officer role, please apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Are you a detail-oriented and collaborative professional with a strong technical background? We are seeking an Operations Officer II to join a high-volume, back-office wealth operations team in a major financial institution. This is an excellent opportunity to gain significant corporate banking experience with potential for extension and conversion.
The Operations Officer is responsible for the timely and accurate processing of financial and non-financial transactions within Registered Plans Wealth Operations. This role is crucial for maintaining excellent service levels and ensuring a seamless experience for clients and business partners. The ideal candidate thrives in a fast-paced environment, can manage multiple applications, and consistently adheres to strict firm and industry regulations. If you are collaborative, customer-service focused, and possess strong technical proficiency, this role is for you.
Position: CAN - Operations Officer II
Location: On-site (5 days/week) at 77 Bloor Street West Corporate 9th Floor, Toronto, Ontario
Duration: 5 months (with possibility of extension and/or conversion)
Schedule: M-F, Core Business Hours (8:30 AM - 5:00 PM)
...
Advantages
Corporate Experience: An exceptional opportunity to gain valuable corporate experience working with a major financial institution.
Long-Term Potential: Strong potential for contract extension and/or conversion to a full-time employee based on performance and business needs.
Team Culture: Join a very close, highly collaborative, and team-oriented culture of 15 dedicated professionals.
Skill Development: Work across multiple banking products, continuously developing knowledge and technical skills in wealth operations.
Responsibilities
Transaction Processing: Accurately and timely process a high volume of financial and non-financial transactions.
Service & Compliance: Adhere strictly to Service Level Agreements (SLAs), internal service delivery standards, and all firm/industry regulations.
Risk Management: Escalate non-standard, high-risk transactions, or identified risk issues/process gaps appropriately and complete required investigations.
Process Efficiency: Prioritize and manage personal workload to meet service and productivity requirements. Multi-task effectively across multiple applications and adapt to a fast-paced environment.
Team Collaboration: Participate fully as a member of a close-knit, collaborative team; keep colleagues informed of progress, and contribute to a positive work environment.
System Utilization: Know and apply system capabilities, ensuring timely and accurate upload/download of information. Assist in the analysis and implementation of process improvements.
Qualifications
Required Skills (Must-Haves)
Education: Post-secondary degree or diploma, ideally with coursework in finance or business.
Experience: 2-4 years of relevant overall experience (flexible).
Technical Proficiency: Strong technical skills/background and comfort using various applications (e.g., creating End-User Computing applications - EUCs).
Software Skills: Proficient in Microsoft Excel.
Soft Skills: Strong written and verbal communication skills.
Mindset: Customer service oriented (handling professional emails and phone calls as required).
Availability: Must be able to work legally in Canada for the contract duration and have no extended vacation plans (more than 2 days) during the contract.
Preferred Skills (Nice-to-Haves)
Prior banking, financial institution, or corporate work experience.
Product knowledge of Registered Savings Plans (RSPs) and Tax-Free Savings Accounts (TFSAs).
Familiarity with Macros.
Prior formal customer service experience.
Summary
Are you ready to take the next step in your financial operations career? If you are interested in the operations officer role, please apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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