Operations Officer - 57101

Position Title: Operations Officer II
Location: Edmonton, Alberta (Downtown) – Hybrid after training
Contract Duration: 5 Months (Potential for Extension/Conversion)
Schedule: Monday – Friday, Rotational shifts (8am-4pm, 9am-5pm, or 10am-6pm)
Pay Rate: $23.13/hour

Advantages
Career Growth: Significant exposure to one of Canada’s leading financial institutions with opportunities for contract extension or permanent conversion.
Work Culture: Join a collaborative and supportive team of 15 professionals focused on operational excellence.
Comprehensive Training: Robust full-time onsite training for the first 3–4 months to ensure you are fully equipped for success.
Hybrid Flexibility: Once training is complete, enjoy a hybrid work model combining the energy of a downtown office with the convenience of remote work.

Responsibilities
Transaction Management: Execute specialized transactions (renewals, discharges, and adjustments) accurately and within established Service Level Agreements (SLAs).
Documentation & Validation: Review and validate loan and real estate documentation to ensure data integrity and compliance with risk standards.
Partner Collaboration: Act as a key point of contact for internal partners and external lawyers, responding to inquiries and resolving documentation gaps in a timely manner.
Risk & Compliance: Maintain a deep understanding of industry regulations (including AML and Business Continuity) to identify and escalate non-standard or high-risk activities.
Process Improvement: Actively review internal workflows and provide recommendations to enhance service quality and operational efficiency.
General Administration: Use MS Office (Excel, Word, PowerPoint) and internal banking systems to manage correspondence and maintain confidential records.

Qualifications
Education: High School Diploma required; College Diploma in Finance, Business, or a related field is preferred.
Experience: 2–4 years of administrative experience, preferably within a corporate or financial environment.
Technical Skills: Proficiency in Microsoft Office Suite (advanced Excel skills are highly valued) and the ability to quickly learn proprietary banking systems.

Soft Skills:

Exceptional attention to detail and accuracy.
Strong written and verbal communication skills for stakeholder interaction.
Excellent time management and the ability to prioritize a high-volume workload.
Adaptability and a "go-getter" attitude in a fast-paced team environment.

Summary
If you are interested in the operations officer role please apply online today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.