We are seeking a detail-oriented and analytical Operations Officer to join our Cash Management Department. This role is central to ensuring the seamless movement of client cash across our wealth business lines. You will be responsible for high-volume transaction processing, maintaining rigorous industry compliance, and providing exceptional service to internal and external stakeholders. This is an excellent opportunity to gain experience within a major financial institution with potential for both contract extension and permanent conversion.
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Position Type: Contract (12 months)
Location: Toronto, ON – Hybrid
Rate: $22/hr
Hybrid Model: 4 days per week in-office.
Shift Times: Core shift is 10:00 AM – 6:30 PM, but candidates must be flexible to work an 8:30 AM – 5:00 PM shift if required.
Overtime: Occasional overtime may be required; no weekends.
Training: Conducted remotely to get you up to speed efficiently.
Culture: A friendly, team-oriented environment that values problem-solving and continuous improvement.
Advantages
Top-Tier Experience: Gain valuable experience with a leading Canadian financial group.
Career Growth: High potential for contract extension and permanent conversion based on performance.
Skill Development: Deepen your technical expertise in cash management and advanced data tools.
Feedback-Driven: Regular performance reviews ensure you have the support and feedback needed to succeed.
Responsibilities
Transaction Management: Process all cash movement transactions accurately and within established Service Level Agreements (SLAs).
Quality Assurance: Ensure all documentation is completed accurately and filed according to privacy and firm regulations.
Problem Solving: Conduct investigations into transaction discrepancies, identify process gaps, and escalate issues when necessary.
Process Improvement: Actively identify opportunities to streamline service delivery and participate in process-related initiatives.
Client Service: Provide professional, courteous service via back-office support and occasional telephone inquiries, ensuring all internal delivery standards are met.
Compliance: Adhere strictly to HR policies, industry codes of conduct, and firm-specific operating practices.
Qualifications
Education: University degree required.
Experience: 2–4 years of experience in a customer service or high-volume processing environment (banking experience is a plus).
Technical Skills: * Advanced Excel: Must be proficient with complex formulas and pivot tables.
Typing: Minimum speed of 60 WPM.
Computer Literacy: Strong command of MS Office Suite and general tech-savviness.
Soft Skills: Exceptional English communication (written and verbal), high attention to detail, and a "customer-first" mindset.
Adaptability: Ability to thrive in a repetitive, high-volume environment while remaining flexible to take on various tasks.
Preferred Skills (Nice to Have)
Technical Background: Experience with coding, macros, or programming languages (e.g., VBA).
Industry Knowledge: Working knowledge of Cash Management and previous experience in a large-scale financial environment.
Summary
If you are interested in the operations officer role please apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
We are seeking a detail-oriented and analytical Operations Officer to join our Cash Management Department. This role is central to ensuring the seamless movement of client cash across our wealth business lines. You will be responsible for high-volume transaction processing, maintaining rigorous industry compliance, and providing exceptional service to internal and external stakeholders. This is an excellent opportunity to gain experience within a major financial institution with potential for both contract extension and permanent conversion.
Position Type: Contract (12 months)
Location: Toronto, ON – Hybrid
Rate: $22/hr
Hybrid Model: 4 days per week in-office.
Shift Times: Core shift is 10:00 AM – 6:30 PM, but candidates must be flexible to work an 8:30 AM – 5:00 PM shift if required.
Overtime: Occasional overtime may be required; no weekends.
Training: Conducted remotely to get you up to speed efficiently.
Culture: A friendly, team-oriented environment that values problem-solving and continuous improvement.
Advantages
Top-Tier Experience: Gain valuable experience with a leading Canadian financial group.
...
Career Growth: High potential for contract extension and permanent conversion based on performance.
Skill Development: Deepen your technical expertise in cash management and advanced data tools.
Feedback-Driven: Regular performance reviews ensure you have the support and feedback needed to succeed.
Responsibilities
Transaction Management: Process all cash movement transactions accurately and within established Service Level Agreements (SLAs).
Quality Assurance: Ensure all documentation is completed accurately and filed according to privacy and firm regulations.
Problem Solving: Conduct investigations into transaction discrepancies, identify process gaps, and escalate issues when necessary.
Process Improvement: Actively identify opportunities to streamline service delivery and participate in process-related initiatives.
Client Service: Provide professional, courteous service via back-office support and occasional telephone inquiries, ensuring all internal delivery standards are met.
Compliance: Adhere strictly to HR policies, industry codes of conduct, and firm-specific operating practices.
Qualifications
Education: University degree required.
Experience: 2–4 years of experience in a customer service or high-volume processing environment (banking experience is a plus).
Technical Skills: * Advanced Excel: Must be proficient with complex formulas and pivot tables.
Typing: Minimum speed of 60 WPM.
Computer Literacy: Strong command of MS Office Suite and general tech-savviness.
Soft Skills: Exceptional English communication (written and verbal), high attention to detail, and a "customer-first" mindset.
Adaptability: Ability to thrive in a repetitive, high-volume environment while remaining flexible to take on various tasks.
Preferred Skills (Nice to Have)
Technical Background: Experience with coding, macros, or programming languages (e.g., VBA).
Industry Knowledge: Working knowledge of Cash Management and previous experience in a large-scale financial environment.
Summary
If you are interested in the operations officer role please apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
