The Operations Officer III is a critical member of the Business Banking Fulfillment team. In this role, you will ensure the seamless completion of credit fulfillment for business customers, specifically focusing on the funding, maintenance, and documentation of credit products. This position is 95% back-office focused, requiring high attention to detail and a commitment to meeting strict 24-hour service level agreements (SLAs).
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Success in this role will be evaluated based on three primary pillars:
Partner Experience Index (PEI): Maintaining high satisfaction levels with internal stakeholders.
SLA Commitment: Consistently achieving the 24-hour funding turnaround time.
Quality Control (QC): Maintaining a high degree of accuracy in documentation and transaction processing.
Operations Officer (Business Banking)
Location: Mississauga, ON
Work Model: Hybrid (4 days onsite per week; rotating Monday/Friday onsite monthly)
Duration: 6-Month Contract (Start Date: late March 2026)
Compensation: $28
Advantages
Professional Exposure: Gain valuable experience within a major corporate banking environment and build relationships across diverse internal teams.
Skill Development: Deepen your expertise in credit risk, securities documentation, and business banking operations.
Collaborative Culture: Work within a supportive 15-member team that prioritizes training and professional growth.
Career Growth: Potential for contract extension or conversion to a permanent role based on performance and business needs.
Responsibilities
Credit Fulfillment: Review complex credit documentation, program funds, and issue disbursements accurately and in accordance with established policies.
Operational Execution: Execute specialized transactions and overrides, ensuring all actions are in line with internal guidelines and regulatory frameworks (e.g., AML, Business Continuity).
Problem Resolution: Identify and escalate operational issues, collaborating with internal partners and external solicitors to facilitate timely resolutions.
Process Improvement: Provide analysis on root causes of operational friction and recommend solutions to improve service delivery and efficiency.
Risk Management: Protect the organization's interests by identifying risks, ensuring confidentiality, and adhering to enterprise methodologies to mitigate potential impacts.
Support & Collaboration: Support team members and leadership with ad-hoc projects, change management initiatives, and training as required.
Qualifications
Education: Post-secondary degree preferred.
Experience: 3–5 years of professional experience, specifically within Banking or Credit Operations.
Hard Skills:
Strong background in credit fulfillment and documentation.
Proven ability to meet or exceed strict 24-hour Service Level Agreements (SLAs).
Experience managing complex transactions and overrides.
Soft Skills:
High level of coachability and a collaborative, team-player mindset.
Ability to learn quickly in a fast-paced, high-volume environment.
Discretion when handling sensitive customer data and confidential information.
Language: French bilingualism is considered a significant asset.
Summary
If you are interested in the operations officer role, please apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
The Operations Officer III is a critical member of the Business Banking Fulfillment team. In this role, you will ensure the seamless completion of credit fulfillment for business customers, specifically focusing on the funding, maintenance, and documentation of credit products. This position is 95% back-office focused, requiring high attention to detail and a commitment to meeting strict 24-hour service level agreements (SLAs).
Success in this role will be evaluated based on three primary pillars:
Partner Experience Index (PEI): Maintaining high satisfaction levels with internal stakeholders.
SLA Commitment: Consistently achieving the 24-hour funding turnaround time.
Quality Control (QC): Maintaining a high degree of accuracy in documentation and transaction processing.
Operations Officer (Business Banking)
Location: Mississauga, ON
Work Model: Hybrid (4 days onsite per week; rotating Monday/Friday onsite monthly)
Duration: 6-Month Contract (Start Date: late March 2026)
Compensation: $28
Advantages
Professional Exposure: Gain valuable experience within a major corporate banking environment and build relationships across diverse internal teams.
...
Skill Development: Deepen your expertise in credit risk, securities documentation, and business banking operations.
Collaborative Culture: Work within a supportive 15-member team that prioritizes training and professional growth.
Career Growth: Potential for contract extension or conversion to a permanent role based on performance and business needs.
Responsibilities
Credit Fulfillment: Review complex credit documentation, program funds, and issue disbursements accurately and in accordance with established policies.
Operational Execution: Execute specialized transactions and overrides, ensuring all actions are in line with internal guidelines and regulatory frameworks (e.g., AML, Business Continuity).
Problem Resolution: Identify and escalate operational issues, collaborating with internal partners and external solicitors to facilitate timely resolutions.
Process Improvement: Provide analysis on root causes of operational friction and recommend solutions to improve service delivery and efficiency.
Risk Management: Protect the organization's interests by identifying risks, ensuring confidentiality, and adhering to enterprise methodologies to mitigate potential impacts.
Support & Collaboration: Support team members and leadership with ad-hoc projects, change management initiatives, and training as required.
Qualifications
Education: Post-secondary degree preferred.
Experience: 3–5 years of professional experience, specifically within Banking or Credit Operations.
Hard Skills:
Strong background in credit fulfillment and documentation.
Proven ability to meet or exceed strict 24-hour Service Level Agreements (SLAs).
Experience managing complex transactions and overrides.
Soft Skills:
High level of coachability and a collaborative, team-player mindset.
Ability to learn quickly in a fast-paced, high-volume environment.
Discretion when handling sensitive customer data and confidential information.
Language: French bilingualism is considered a significant asset.
Summary
If you are interested in the operations officer role, please apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
