We are seeking a detail-oriented and highly organized Operations Officer II to join our dynamic team in Toronto. This role provides critical operational support, performing specialized transactions and processing activities within our Operations & Technology functional area.
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This is a fast-paced, high-volume environment where you will play a key role in maintaining operational effectiveness, ensuring we meet strict Service Level Goals while providing subject matter expertise to both internal and external partners. This is an excellent opportunity for a banking professional or a high-achieving new grad to grow within a major financial institution.
Position Type: Contract (6 Months)
Location: Toronto, ON
Work Style: Onsite (First 3 months), transitioning to Hybrid (4 days onsite)
Hourly Rate: $25.34
Number of Openings: 2
Advantages
Career Growth: High-paced environment with significant learning opportunities and exposure to complex banking operations.
Path to Permanency: Potential for contract extension or conversion to a permanent role based on performance.
Comprehensive Training: 1-month dedicated training period to ensure your success.
Back-Office Focus: 100% back-office role with no direct telephone-based customer service.
Responsibilities
Transaction Processing: Manage and process a daily list of accounts, determining whether to process or reject based on specific criteria and due diligence.
Operational Support: Support partner relationships and ensure customer enquiries are fulfilled accurately and within established standards.
Risk Management: Identify areas of risk, ensure compliance with Bank Codes of Conduct, and escalate issues through established resolution processes.
Reporting & Documentation: Perform accurate reporting, maintain detailed notes, and contribute to the achievement of satisfactory audits by following process guidelines.
Process Improvement: Identify and suggest improvements to current workflows and adapt quickly to new technologies or policy changes.
Collaboration: Participate in 15-minute daily touchpoints for work distribution and coordinate effectively with external partners.
Qualifications
Required Education & Experience:
Education: Post-secondary degree (Business background preferred; New Grads welcome with relevant internship/academic focus).
Experience: 1–2 years of experience in a high-processing or high-risk environment (Banking or Trade Processing preferred).
Hard Skills:
Advanced Excel: Must be proficient in managing data and formulas.
Reporting: Ability to perform quantitative and analytical reporting.
Organization: Superior time-management skills with the ability to prioritize a heavy workload independently.
Communication: Strong verbal and written communication skills for interacting with external partners.
Soft Skills:
Attention to Detail: Absolute accuracy is crucial for handling sensitive customer data and high-risk transactions.
Agility: A fast learner who can adapt to changing policies and handle high volumes during peak periods.
Problem-Solving: Proactive in asking the right questions and identifying process gaps.
Nice-to-Have:
Knowledge of Money Market (MM) and Foreign Exchange (FX) products (Spots, Forwards, Deposits, etc.).
Experience with Global and WSS platforms.
Summary
If you are interested in the operations officer role please apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
We are seeking a detail-oriented and highly organized Operations Officer II to join our dynamic team in Toronto. This role provides critical operational support, performing specialized transactions and processing activities within our Operations & Technology functional area.
This is a fast-paced, high-volume environment where you will play a key role in maintaining operational effectiveness, ensuring we meet strict Service Level Goals while providing subject matter expertise to both internal and external partners. This is an excellent opportunity for a banking professional or a high-achieving new grad to grow within a major financial institution.
Position Type: Contract (6 Months)
Location: Toronto, ON
Work Style: Onsite (First 3 months), transitioning to Hybrid (4 days onsite)
Hourly Rate: $25.34
Number of Openings: 2
Advantages
Career Growth: High-paced environment with significant learning opportunities and exposure to complex banking operations.
Path to Permanency: Potential for contract extension or conversion to a permanent role based on performance.
Comprehensive Training: 1-month dedicated training period to ensure your success.
...
Back-Office Focus: 100% back-office role with no direct telephone-based customer service.
Responsibilities
Transaction Processing: Manage and process a daily list of accounts, determining whether to process or reject based on specific criteria and due diligence.
Operational Support: Support partner relationships and ensure customer enquiries are fulfilled accurately and within established standards.
Risk Management: Identify areas of risk, ensure compliance with Bank Codes of Conduct, and escalate issues through established resolution processes.
Reporting & Documentation: Perform accurate reporting, maintain detailed notes, and contribute to the achievement of satisfactory audits by following process guidelines.
Process Improvement: Identify and suggest improvements to current workflows and adapt quickly to new technologies or policy changes.
Collaboration: Participate in 15-minute daily touchpoints for work distribution and coordinate effectively with external partners.
Qualifications
Required Education & Experience:
Education: Post-secondary degree (Business background preferred; New Grads welcome with relevant internship/academic focus).
Experience: 1–2 years of experience in a high-processing or high-risk environment (Banking or Trade Processing preferred).
Hard Skills:
Advanced Excel: Must be proficient in managing data and formulas.
Reporting: Ability to perform quantitative and analytical reporting.
Organization: Superior time-management skills with the ability to prioritize a heavy workload independently.
Communication: Strong verbal and written communication skills for interacting with external partners.
Soft Skills:
Attention to Detail: Absolute accuracy is crucial for handling sensitive customer data and high-risk transactions.
Agility: A fast learner who can adapt to changing policies and handle high volumes during peak periods.
Problem-Solving: Proactive in asking the right questions and identifying process gaps.
Nice-to-Have:
Knowledge of Money Market (MM) and Foreign Exchange (FX) products (Spots, Forwards, Deposits, etc.).
Experience with Global and WSS platforms.
Summary
If you are interested in the operations officer role please apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
