Operations Officer - 57688

If you thrive in a collaborative environment and take pride in meeting service level agreements (SLAs), we want to hear from you!
As an Operations Officer II, you will play a critical role in the back-office execution of loan programming and security documentation. You will be responsible for the accurate preparation of solicitor correspondence and the charging of securities/mortgages. This is a one-year contract position with the potential for both extension and permanent conversion based on performance and business needs.
Location: Edmonton, AB
Structure: Primarily onsite.
Training: 5 days a week onsite until completion.
Post-Training: A hybrid model consisting of 4 days onsite and 1 day WFH.
Hours: Rotational shifts (Monday – Friday) ranging from 7:00 AM – 3:00 PM to 10:00 AM – 6:00 PM.
Pay Rate: 25.94

Advantages
Dynamic Culture: Join a team described as having a "good to excellent" culture where support and collaboration are the standards.
Growth Potential: High possibility for contract extension or permanent conversion for the right candidate.
No Cold Calling: This is a 100% back-office role with no telephone work involved.
Professional Development: You will be measured on quality and productivity, allowing you to take full ownership of your professional growth and development.

Responsibilities
Security & Mortgage Processing: Accurately charge securities and mortgages in accordance with internal protocols.
Loan Programming: Execute loan programming tasks within specialized systems to ensure seamless financial transitions.
Documentation: Prepare professional letters and instruction packages for solicitors to engage for new security.
Team Collaboration: Work within a pooled-volume environment, supporting a team of six to ensure all daily productivity and quality targets are met.
Communication: Participate in daily team meetings and maintain active, clear communication with colleagues via Microsoft Teams.

Qualifications
Minimum Requirements:
Quick Learner: Ability to grasp complex financial processes and software quickly.
Tech Savvy: Proficient in Microsoft Office, specifically Word and Excel.
Strong Communicator: Excellent verbal and written communication skills (essential for team syncs and solicitor correspondence).
Team Player: A positive attitude with a proven ability to work well in a "pooled volume" environment where everyone helps finish the day's work.

Nice-to-Have:
Previous experience within a banking or financial services environment.
Familiarity with mortgage documentation or legal clerical work.

Summary
If you are interested in the operations officer role please apply online today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.