We are seeking a tech-savvy and detail-oriented Operations Officer I to join our Merchant Solutions team in a high-energy production and warehouse environment. This role is essential to our supply chain, focusing on the testing, clearing, and software loading of Point of Sale (POS) devices for our merchant partners. This is a 1-year contract with a strong possibility for extension, offering a stable schedule and a positive team atmosphere.
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Work Location: 100% Onsite at North York, ON.
Schedule: Monday to Friday, 8:00 AM – 4:00 PM (No weekends or rotational shifts).
Start Date: ASAP
As an Operations Officer I, you will work within a specialized production facility to ensure that our merchant hardware is fully functional and ready for deployment. Your daily tasks will range from technical diagnostics and software loading to physical inventory management. This role is perfect for a quick learner who enjoys hands-on technical work and thrives in a process-driven warehouse environment.
Advantages
Long-Term Stability: Secure a consistent 1-year contract with potential for further extension.
Professional Environment: Work within a specialized, modern facility with a focus on technical excellence.
Collaborative Culture: Join a small, supportive team (6 FTEs, 1 Contractor) that values innovation and mutual assistance.
Skill Development: Gain unique experience in the fintech hardware lifecycle and large-scale inventory management.
Responsibilities
Technical Testing & Device Management
POS Diagnostics: Perform diagnostic tests on POS machines to understand and record failures; perform basic assembly and repair functions as needed.
Software Loading: Efficiently clear and load specific software to devices in preparation for merchant use.
Quality Assurance: Meet or exceed daily production targets while ensuring all devices meet manufacturers' specifications and internal quality standards.
Cleaning & Maintenance: Clean and maintain testing equipment to ensure long-term functionality.
Logistics & Inventory Control
Inventory Flow: Follow established inventory management process flows and best practices, specifically maintaining a First-In-First-Out (FIFO) methodology.
Just-In-Time (JIT) Support: Proactively monitor supply usage to maintain JIT inventory levels and ensure no disruptions in the production line.
Audit Support: Participate in annual inventory audits and maintain accurate records of device movements.
Shipping Prep: Assist in the final packaging of hardware to ensure safe and professional delivery to clients.
Process & Team Collaboration
Continuous Improvement: Provide feedback to management on technical trends or recurring failures and offer recommendations for process improvements.
Team Participation: Contribute to a cohesive, inclusive, and positive work environment within a team of seven.
Qualifications
Mandatory Requirements
Experience: 1–2 years of overall professional experience, preferably in a warehouse, production, or technical support setting.
Technical Aptitude: Must be "tech-savvy" with a high comfort level in handling and troubleshooting electronic hardware.
Software Skills: Proficiency in the MS Office Suite (Excel, Outlook, Word).
Adaptability: A quick learner who can master new software loading procedures and diagnostic tools during a 2-week training period.
Communication: Strong verbal and written communication skills to provide feedback on technical trends.
Preferred Qualifications
Previous experience handling Point of Sale (POS) devices or similar fintech hardware.
Basic knowledge of Merchant Solutions or payment processing environments.
Summary
If you are interested in the Operations Officer position please apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
We are seeking a tech-savvy and detail-oriented Operations Officer I to join our Merchant Solutions team in a high-energy production and warehouse environment. This role is essential to our supply chain, focusing on the testing, clearing, and software loading of Point of Sale (POS) devices for our merchant partners. This is a 1-year contract with a strong possibility for extension, offering a stable schedule and a positive team atmosphere.
Work Location: 100% Onsite at North York, ON.
Schedule: Monday to Friday, 8:00 AM – 4:00 PM (No weekends or rotational shifts).
Start Date: ASAP
As an Operations Officer I, you will work within a specialized production facility to ensure that our merchant hardware is fully functional and ready for deployment. Your daily tasks will range from technical diagnostics and software loading to physical inventory management. This role is perfect for a quick learner who enjoys hands-on technical work and thrives in a process-driven warehouse environment.
Advantages
Long-Term Stability: Secure a consistent 1-year contract with potential for further extension.
Professional Environment: Work within a specialized, modern facility with a focus on technical excellence.
...
Collaborative Culture: Join a small, supportive team (6 FTEs, 1 Contractor) that values innovation and mutual assistance.
Skill Development: Gain unique experience in the fintech hardware lifecycle and large-scale inventory management.
Responsibilities
Technical Testing & Device Management
POS Diagnostics: Perform diagnostic tests on POS machines to understand and record failures; perform basic assembly and repair functions as needed.
Software Loading: Efficiently clear and load specific software to devices in preparation for merchant use.
Quality Assurance: Meet or exceed daily production targets while ensuring all devices meet manufacturers' specifications and internal quality standards.
Cleaning & Maintenance: Clean and maintain testing equipment to ensure long-term functionality.
Logistics & Inventory Control
Inventory Flow: Follow established inventory management process flows and best practices, specifically maintaining a First-In-First-Out (FIFO) methodology.
Just-In-Time (JIT) Support: Proactively monitor supply usage to maintain JIT inventory levels and ensure no disruptions in the production line.
Audit Support: Participate in annual inventory audits and maintain accurate records of device movements.
Shipping Prep: Assist in the final packaging of hardware to ensure safe and professional delivery to clients.
Process & Team Collaboration
Continuous Improvement: Provide feedback to management on technical trends or recurring failures and offer recommendations for process improvements.
Team Participation: Contribute to a cohesive, inclusive, and positive work environment within a team of seven.
Qualifications
Mandatory Requirements
Experience: 1–2 years of overall professional experience, preferably in a warehouse, production, or technical support setting.
Technical Aptitude: Must be "tech-savvy" with a high comfort level in handling and troubleshooting electronic hardware.
Software Skills: Proficiency in the MS Office Suite (Excel, Outlook, Word).
Adaptability: A quick learner who can master new software loading procedures and diagnostic tools during a 2-week training period.
Communication: Strong verbal and written communication skills to provide feedback on technical trends.
Preferred Qualifications
Previous experience handling Point of Sale (POS) devices or similar fintech hardware.
Basic knowledge of Merchant Solutions or payment processing environments.
Summary
If you are interested in the Operations Officer position please apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
