Operations supervisor

Company Information: Our client is a premier private Canadian company and a North American leader in cutting-edge retail technologies. Specializing in operational optimization.

Are you a natural leader and logistics expert ready to propel your career within a booming tech company in Montreal? As an Operations Supervisor, you will become the central pivot of a team dedicated to deploying innovative solutions across North America. This is the ideal opportunity for an ambitious professional looking to combine technical expertise, team management, and continuous process improvement. Join a Canadian flagship company where excellence and collaboration define every project.

Advantages and Conditions Offered for the Role


Working as an Operations Supervisor in Montreal offers a reward structure that matches your talent. You will benefit from a comprehensive training program upon your arrival to master our technologies. Work-life balance is valued with 3 weeks of vacation enhanced by 5 personal days. Your financial security is ensured by a comprehensive group insurance plan and a solid retirement plan. Finally, the Montreal location and the people-centric culture foster a dynamic and rewarding work environment.

Responsibilities

As an Operations Supervisor, your leadership will drive the success of your team members:

You will brilliantly lead a team of four coordinators, ensuring their coaching and career development.

You will act as a consulting expert and technical escalation point to resolve complex field challenges.

You will steer the end-to-end strategic planning of infrastructure projects with exemplary precision.

You will recruit and manage external partners to ensure flawless installation quality across all sites.

You will conduct regular visits in Montreal and at client sites for quality and training audits.

You will optimize internal processes by integrating automation and artificial intelligence to increase efficiency.

Experience and Required Skills

To excel in this Operations Supervisor role, you must possess a solid background and a proactive vision:

You hold a bachelor's degree in management, operations, or administration (an engineering degree is a major asset).

You have at least 3 years of relevant experience in project management or logistics, including staff supervision.

You perfectly master technological tools such as ERP systems, Monday.com, and artificial intelligence solutions.

You demonstrate unparalleled meticulousness and an ability to make informed decisions in changing contexts.

You show great autonomy and flexibility for frequent travel depending on project needs.

Our client operates in Canada and globally/internationally, in the United States, and in other countries. The company takes all reasonable measures to limit the number of positions in Quebec requiring knowledge of a language other than French, and only requires it when necessary and when its existing bilingual employees are unable to perform these duties.

Based on an assessment conducted by our client, it has been determined that this Operations Supervisor position requires candidates to be fluent in spoken and written English. Specifically, this role will require the employee to collaborate with other colleagues and business functions located outside of Quebec who do not speak French, and to provide them with the necessary support for operations across North America.

Job Summary

The Operations Supervisor role is a premier opportunity for a Montreal manager looking to directly influence the growth of a tech leader. The recruitment process includes an initial interview with a skills test, followed by an online interview with management, and a final on-site visit to discover your future work environment.

We’ll help you find a job that complements your skills, supports work-life balance, and powers your goals. We work with top employers across markets, which gives you greater access to a broader range of diverse opportunities that more closely support your work life aspirations — whether you’re looking for a permanent, temp, or contract role. We don’t just find you a job; we help you develop and grow your skills and expertise. Cultivating a career-long relationship with you is a top priority for us. When you work with Randstad, you get a partner who cares about your well-being, offers personalized attention, and continually invests in you to set you on a positive and fulfilling career path.

Looking for a change but this specific role isn't the perfect fit? At Randstad, we specialize in connecting ambitious professionals with industry-leading employers. Reach out today so we can discuss your career aspirations and match your unique expertise with the vast array of exclusive opportunities in our network. Let's build your future together.

To apply:

Contact me by email anytime at hussein.hassen@randstad.ca following your application on the Randstad website.
To view the complete list of all our jobs by division, visit www.randstad.ca.

Advantages
Salary: $75,000 – $90,000 + bonuses (based on KPIs)

Benefits and Recruitment Process

Training: Comprehensive training will be provided upon hiring.

Vacation: 3 weeks vacation + 5 personal days.

Benefits: Group insurance and pension plan.

Responsibilities
Operational Leadership and Team Management

Leadership: Direct the team of 4 coordinators (team meetings, coaching, performance reviews, and career development).

Subject Matter Expert: Act as the escalation point. Coordinators will turn to you for guidance, answers, and clear direction.

Decision Making: In complex situations, weigh the pros and cons and present structured solutions to the Director to streamline decision-making.

Qualifications
Experience: Minimum 3 years in project management, logistics, or operations, including team supervision.

Education: Bachelor’s degree in management, operations, or business. An engineering degree is a plus.

Personal Qualities: Smart, ambitious, proactive, and hands-on. You are meticulous, detail-oriented, and ready to be actively involved in day-to-day operations.

Technical Skills: Comfortable with IT and software tools (ERP, Monday.com, AI assistants).

Languages: Bilingualism (English/French) is essential to manage North American partners.

Conditions: Consistent physical presence at the office is required. Autonomy and flexibility for frequent travel.

Summary
The Operations Supervisor role is a premier opportunity for a Montreal manager looking to directly influence the growth of a tech leader. The recruitment process includes an initial interview with a skills test, followed by an online interview with management, and a final on-site visit to discover your future work environment.
We’ll help you find a job that complements your skills, supports work-life balance, and powers your goals. We work with top employers across markets, which gives you greater access to a broader range of diverse opportunities that more closely support your work life aspirations — whether you’re looking for a permanent, temp, or contract role. We don’t just find you a job; we help you develop and grow your skills and expertise. Cultivating a career-long relationship with you is a top priority for us. When you work with Randstad, you get a partner who cares about your well-being, offers personalized attention, and continually invests in you to set you on a positive and fulfilling career path.
Looking for a change but this specific role isn't the perfect fit? At Randstad, we specialize in connecting ambitious professionals with industry-leading employers. Reach out today so we can discuss your career aspirations and match your unique expertise with the vast array of exclusive opportunities in our network. Let's build your future together.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.