We are looking for a detail-driven Operations Support II – Card Services to join our payments operations team. In this role, you’ll play a critical part in ensuring accurate processing of VISA and MasterCard transactions, maintaining financial integrity, and supporting the systems that power everyday banking experiences.
...
If you thrive in a fast-paced operations environment, enjoy solving problems, and take pride in accuracy, this opportunity offers a chance to make a real impact in financial services.
The details of this role that will help you decide if it’s the right move for you…
Location: Toronto, ON
Duration: 12 months (Possibility of Extension)
Global opportunities for professional growth and development
This Role is required to be onsite 5 days a week
Advantages
Opportunity to work with a leading global organization.
Gain experience in global payment operations.
Develop your skills in financial analysis and account reconciliation.
Responsibilities
• Analyze incoming payments from VISA & MasterCard clients under 4 eye review and prepare batch reports for posting of payments to cardholder accounts
• Data input (MDE posting)
• CTS deposits (Processing cardholder payments received by Cheque)
• Process credit balance refunds
• Prepare, input/verify MEP entries
• Handle incoming/outgoing inquiries
• Suspense and DDA account reconciliation
• Liaise with the global EZREC team and provide EZREC back-up documentation as required i.e. financial reports
• Serve as back-up EZREC preparer for local EZREC team
• User acceptance testing (UAT) supporting projects/initiatives, as applicable
• Prepare and input of capacity details monthly
• Ensure all monthly status logs are updated and accurate
Qualifications
Qualifications
• Ability to execute with exceptional quality and accuracy
• Three to five years of experience in payment processing with a financial institution
• Knowledge of payment processes and Canadian clearing systems/rules
• Strong accounting skills
• Strong people and customer service skills
• Proven track record in independent handling of projects or initiatives
• Proficiency with Excel, Word, and keyboarding skills; knowledge of Visio would be an asset
• Excellent communication and problem-solving skills
• Demonstrated initiative and the ability to work with minimal supervision
• Team player with demonstrated leadership skills
• Ability to meet established deadlines in a fast-paced environment
• Willingness to learn and take on new tasks, as required
• Availability to work shifts, statutory holidays, and weekends, as required
• Post-secondary education
• Ability to write test scripts and participate in UAT and other payment system testing, as required
• Ability to write procedures and desktop job aids
• Strong problem-solving skills and ability to multi-task and identify root cause of payment failures or errors.
Additional Qualifications
• Strives to bring new thoughts and ideas to teams to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
• Commitment to challenging the status quo and promoting positive change
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect, and meet the diverse needs of our clients and employees around the world.
Level of Experience Needed (highlight) Work experience in an Operations / Production environment.
Top 3 Must Have Skillsets Required :
1. Punctuality and Consistent Attendance a MUST.
2. Proficiency with Excel, Word, and keyboarding skills; knowledge of Excel and Word would be an asset.
3. Excellent communication.
4. Strong problem-solving skills and ability to multi-task and identify root cause of process failures or errors.
5. Proven ability to manage competing priorities and meet SLA’s.
Summary
If you are a detail-oriented professional with a passion for accuracy and a strong understanding of financial analysis, we encourage you to apply for this position. Join our team and contribute to the success of our global payment operations
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
We are looking for a detail-driven Operations Support II – Card Services to join our payments operations team. In this role, you’ll play a critical part in ensuring accurate processing of VISA and MasterCard transactions, maintaining financial integrity, and supporting the systems that power everyday banking experiences.
If you thrive in a fast-paced operations environment, enjoy solving problems, and take pride in accuracy, this opportunity offers a chance to make a real impact in financial services.
The details of this role that will help you decide if it’s the right move for you…
Location: Toronto, ON
Duration: 12 months (Possibility of Extension)
Global opportunities for professional growth and development
This Role is required to be onsite 5 days a week
Advantages
Opportunity to work with a leading global organization.
Gain experience in global payment operations.
Develop your skills in financial analysis and account reconciliation.
Responsibilities
• Analyze incoming payments from VISA & MasterCard clients under 4 eye review and prepare batch reports for posting of payments to cardholder accounts
• Data input (MDE posting)
...
• CTS deposits (Processing cardholder payments received by Cheque)
• Process credit balance refunds
• Prepare, input/verify MEP entries
• Handle incoming/outgoing inquiries
• Suspense and DDA account reconciliation
• Liaise with the global EZREC team and provide EZREC back-up documentation as required i.e. financial reports
• Serve as back-up EZREC preparer for local EZREC team
• User acceptance testing (UAT) supporting projects/initiatives, as applicable
• Prepare and input of capacity details monthly
• Ensure all monthly status logs are updated and accurate
Qualifications
Qualifications
• Ability to execute with exceptional quality and accuracy
• Three to five years of experience in payment processing with a financial institution
• Knowledge of payment processes and Canadian clearing systems/rules
• Strong accounting skills
• Strong people and customer service skills
• Proven track record in independent handling of projects or initiatives
• Proficiency with Excel, Word, and keyboarding skills; knowledge of Visio would be an asset
• Excellent communication and problem-solving skills
• Demonstrated initiative and the ability to work with minimal supervision
• Team player with demonstrated leadership skills
• Ability to meet established deadlines in a fast-paced environment
• Willingness to learn and take on new tasks, as required
• Availability to work shifts, statutory holidays, and weekends, as required
• Post-secondary education
• Ability to write test scripts and participate in UAT and other payment system testing, as required
• Ability to write procedures and desktop job aids
• Strong problem-solving skills and ability to multi-task and identify root cause of payment failures or errors.
Additional Qualifications
• Strives to bring new thoughts and ideas to teams to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
• Commitment to challenging the status quo and promoting positive change
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect, and meet the diverse needs of our clients and employees around the world.
Level of Experience Needed (highlight) Work experience in an Operations / Production environment.
Top 3 Must Have Skillsets Required :
1. Punctuality and Consistent Attendance a MUST.
2. Proficiency with Excel, Word, and keyboarding skills; knowledge of Excel and Word would be an asset.
3. Excellent communication.
4. Strong problem-solving skills and ability to multi-task and identify root cause of process failures or errors.
5. Proven ability to manage competing priorities and meet SLA’s.
Summary
If you are a detail-oriented professional with a passion for accuracy and a strong understanding of financial analysis, we encourage you to apply for this position. Join our team and contribute to the success of our global payment operations
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
