- As a Senior Business Analyst/Operational Process Analyst, you will play a key role in maintaining sound process management to help the team achieve service objectives and meet the expectations of our clients and partners. You will be responsible for documenting and maintaining all processes, creating manuals and guidelines for staff, and establishing a central repository for knowledge assets. You will analyze existing workflows to identify areas for harmonAs a Senior Business Analyst/Operational Process Analyst, you will play a key role in maintaining sound process management to help the team achieve service objectives and meet the expectations of our clients and partners. You will be responsible for documenting and maintaining all processes, creating manuals and guidelines for staff, and establishing a central repository for knowledge assets. You will analyze existing workflows to identify areas for harmon
