all about benefits administrators
Benefits administrators manage company benefits programs for all employees. You will oversee all health, medical, wellness, and retirement benefits that are offered through the company compensation plan. You will be the go-to person for all benefits-related questions and issues and will work closely with HR management.
what benefits administrator jobs entail
Benefits administrators work in HR and hold traditional office hours. Typically, you will report to the company HR manager or other senior HR professionals. You work closely with outside vendors, insurance companies, and program suppliers. Due to the nature of the position, you’ll be required to have extensive knowledge of employee benefits laws and legislation and must be able to work with highly sensitive information.
average benefits administrator salaries
Average salaries for benefits administrators in Canada vary depending on the size of the company you work for and where you live. Pay increases occur with experience and specialized skills. You can expect a starting salary of about $45,000 to $50,000 and can work your way up to a salary of $85,000 or more as you gain experience. Bonuses and benefits may also be included in your compensation package.
your day to day tasks
A benefits administrator manages the day-to-day operations of the company group benefits plans. These plans include multiple benefits programs including group health, dental, vision, disability, worker's compensation, life insurance, travel insurance, health spending accounts, and retirement. Common day-to-day tasks include:
- researching benefit plan options
- working with providers
- improving current benefit plans
- manage the overall administration of benefits
- reviewing benefits, performing audits, and updating HR management
- assisting employees with benefit issues
- coordinating benefits processing
- monitoring administrative costs
- providing customer service to employees
where you can work
Benefits administrators tend to work for larger companies that offer benefits as part of their employee compensation plans. They work in all industries, particularly for companies with unionized workers. You can work anywhere in Canada and will have more opportunities in cities with large companies. Working remotely or as a consultant for multiple companies may also be a possibility.
what you bring to the table
Benefits administrators are required to have all the skills of human resources professionals in addition to having specialized skills and knowledge related to benefits administration and payroll. Some skills that are required for benefits administration jobs include:
- communication and interpersonal skills
- time management and organization
- computer proficiency – Microsoft Office, HRIS and benefits database experience
- project management and leadership skills
- the ability to work with highly sensitive information and records
- knowledge of all legislation regarding employee benefits
training and certifications
Benefits administrators are required to have a bachelor’s degree in human resources or related field. A specialization or post graduate diploma in benefits administration is an asset. You will also be expected to have 3 to 5 years of experience working in human resources, particularly in benefits administration. A Certified Employee Benefit Specialist (CEBS) designation will give you an edge over other candidates who do not have this designation. Additional on the job training related to new benefits rules and regulations and the opportunity for professional development may be offered by the employer.
where your career is headed
Benefits administrators are required to have a bachelor’s degree in human resources or related field. A specialization or post graduate diploma in benefits administration is an asset. You will also be expected to have 3 to 5 years of experience working in human resources, particularly in benefits administration. A Certified Employee Benefit Specialist (CEBS) designation will give you an edge over other candidates who do not have this designation. Additional on the job training related to new benefits rules and regulations and the opportunity for professional development may be offered by the employer.