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      • Scarborough, Ontario
      • Permanent
      Job DescriptionReporting to the Customer Service Supervisor, the  Customer Service Representative’s mission is to ensure that all incoming calls, emails and orders are handled quickly and efficiently integrated into daily operations to ensure exceptional customer service. You enter orders and document customer records in accordance with established procedures, rules and standards. You resolve any problems or order changes by collaborating with key stakeholders. You initiate the creation of material delivery documents in a way that respects your business partners' ability to meet demand. Finally, you provide a high-quality service to all your customers and suppliers by offering them customized solutions that target their needs and guarantee their satisfaction in order to maximize Cascades’ sales and profitability.Roles and Responsibilities Taking ownership of customers issues and following problems through to resolutionFollow service procedures, policies, etiquettes and standardsWork in a team with customer service agents with common goal of providing best in class customer satisfactionStrong written and verbal (French and English) communication, interpersonal, and customer-service skills.Stay on top of industry’s developments and apply best practices to areas of improvementUtilize assets to achieve qualitative and quantitative targets, objectives and assignmentsMaintain an orderly workflow according to prioritiesGive accurate direction and support to team leaders to facilitate successful completion of organization’s targets and performance goalsUse expertise to build strong healthy relationships with clients and create an open and accessible communication rout for free flow of informationAbility to work accurately, with interruptions, to meet deadlinesCarefully identify problems that might arise from operations with the use of ethical procedures and professional judgmentAbility to work well independently as well as part of a teamAbility to exercise flexibility, initiative, good judgment and discretionStrong analytical skills to comprehensively analyze and interpret policies, procedures and situations in a multifaceted way and possess strong problem-solving skillsWillingness to learn exclusive equipment and supplies particular to waste diversion business organizationAbility to provide various client-based waste diversion program orientation online/over the phoneCapability to generate system reports pertaining to customer service operationsQualificationsLanguages Spoken: English & French is a must Education: High School Diploma is a must. College Diploma or University Degree is preferred. Previous industry experience preferred.
      Job DescriptionReporting to the Customer Service Supervisor, the  Customer Service Representative’s mission is to ensure that all incoming calls, emails and orders are handled quickly and efficiently integrated into daily operations to ensure exceptional customer service. You enter orders and document customer records in accordance with established procedures, rules and standards. You resolve any problems or order changes by collaborating with key stakeholders. You initiate the creation of material delivery documents in a way that respects your business partners' ability to meet demand. Finally, you provide a high-quality service to all your customers and suppliers by offering them customized solutions that target their needs and guarantee their satisfaction in order to maximize Cascades’ sales and profitability.Roles and Responsibilities Taking ownership of customers issues and following problems through to resolutionFollow service procedures, policies, etiquettes and standardsWork in a team with customer service agents with common goal of providing best in class customer satisfactionStrong written and verbal (French and English) communication, interpersonal, and customer-service skills.Stay on top of industry’s developments and apply best practices to areas of improvementUtilize assets to achieve qualitative and quantitative targets, objectives and assignmentsMaintain an orderly workflow according to prioritiesGive accurate direction and support to team leaders to facilitate successful completion of organization’s targets and performance goalsUse expertise to build strong healthy relationships with clients and create an open and accessible communication rout for free flow of informationAbility to work accurately, with interruptions, to meet deadlinesCarefully identify problems that might arise from operations with the use of ethical procedures and professional judgmentAbility to work well independently as well as part of a teamAbility to exercise flexibility, initiative, good judgment and discretionStrong analytical skills to comprehensively analyze and interpret policies, procedures and situations in a multifaceted way and possess strong problem-solving skillsWillingness to learn exclusive equipment and supplies particular to waste diversion business organizationAbility to provide various client-based waste diversion program orientation online/over the phoneCapability to generate system reports pertaining to customer service operationsQualificationsLanguages Spoken: English & French is a must Education: High School Diploma is a must. College Diploma or University Degree is preferred. Previous industry experience preferred.
      • Mississauga, Ontario
      • Permanent
      • $48,000 per year
      Are you passionate about customer service? Do you enjoy helping others? Are you passionate about problem-solving? Do you enjoy working in a team environment? Are you bilingual in French and English? Then we have the role for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a well known retail corporation in the Mississauga area.This is an 12-month contract full-time position, working for a well-known company in the Mississauga area. To find out more, read below.Type: 12 month contract (potential to go perm!)Hours of operation: Monday - Firday regular business hours (no evenings or weekends)Salary: 48kLocation: Work from home!Benefits from day 1Time off as requestedWork from home for the time beingWorking for a large, well-known companyAdvantages- Long term contract (12 months)- Potential to go perm- Regular business hours (no evenings or weekends)- Competitive salary (48k)- Work from home - Benefits from day 1- Time off as requested- Opportunity to get your foot in the door- Room for growth and career development - Wellness Wednesday- Working on a close team- Mississauga locationResponsibilitiesJob Duties of a Bilingual Customer Service Representative are, but not limited to:- Responding to and resolving customers inquiring and concerns - Dealing with any conflict or challenges that have been identified by customers - Working with the stores to investigate customers concerns and creating an action plan to resolve the issue- Providing compensation for the customers, documenting all important information into the system- Working as a team to come up with the best resolution for each conflict -Providing feedback to upper management and partners- Providing top-notch customer service on every callQualifications- Bilingual in Frech and Eglish is MANDATORY- Customer Service experience (min 1 year)- Escalation experience is an asset - Organization and time management- Quick thinking and creative- Team playerIf this sounds like something that interests you, apply today!1) Apply online2) Send a copy of your resume to "anastasia.kourniotis@randstad.ca" and mention "Bilingual Customer Service Representative Coordinator"Looking forward to hearing from youSummaryIf this sounds like something that interests you, apply today!1) Apply online2) Send a copy of your resume to "anastasia.kourniotis@randstad.ca" and mention "Bilingual Customer Service Representative Coordinator"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about customer service? Do you enjoy helping others? Are you passionate about problem-solving? Do you enjoy working in a team environment? Are you bilingual in French and English? Then we have the role for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a well known retail corporation in the Mississauga area.This is an 12-month contract full-time position, working for a well-known company in the Mississauga area. To find out more, read below.Type: 12 month contract (potential to go perm!)Hours of operation: Monday - Firday regular business hours (no evenings or weekends)Salary: 48kLocation: Work from home!Benefits from day 1Time off as requestedWork from home for the time beingWorking for a large, well-known companyAdvantages- Long term contract (12 months)- Potential to go perm- Regular business hours (no evenings or weekends)- Competitive salary (48k)- Work from home - Benefits from day 1- Time off as requested- Opportunity to get your foot in the door- Room for growth and career development - Wellness Wednesday- Working on a close team- Mississauga locationResponsibilitiesJob Duties of a Bilingual Customer Service Representative are, but not limited to:- Responding to and resolving customers inquiring and concerns - Dealing with any conflict or challenges that have been identified by customers - Working with the stores to investigate customers concerns and creating an action plan to resolve the issue- Providing compensation for the customers, documenting all important information into the system- Working as a team to come up with the best resolution for each conflict -Providing feedback to upper management and partners- Providing top-notch customer service on every callQualifications- Bilingual in Frech and Eglish is MANDATORY- Customer Service experience (min 1 year)- Escalation experience is an asset - Organization and time management- Quick thinking and creative- Team playerIf this sounds like something that interests you, apply today!1) Apply online2) Send a copy of your resume to "anastasia.kourniotis@randstad.ca" and mention "Bilingual Customer Service Representative Coordinator"Looking forward to hearing from youSummaryIf this sounds like something that interests you, apply today!1) Apply online2) Send a copy of your resume to "anastasia.kourniotis@randstad.ca" and mention "Bilingual Customer Service Representative Coordinator"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Markham, Ontario
      • Contract
      Are you passionate about customer service? Do you enjoy helping others during a crisis? Are you good at problem-solving? Do you enjoy working in a fast-paced environment? Are you Bilingual in French and English? Then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a well-known home alarm company in the Markham area. To find out more, read below:Type: Temporary to permanent Pay: $20/hourHours: 4-week rotational schedule, 7 am-7 pm and 7 pm-7 am. Must be okay with working overnights and weekends Location: Markham (Warden & Hwy 407)Highway and Transit accessible Free parking 2 -3 weeks of training4% Vacation PayAdvantages- Full-time hours!- In-office opportunity- Potential to become permanent - $20/hour - Flexible hours!- Set schedule 4 weeks at a time- Get your foot in the door with a great company - Room for growth and developmentResponsibilities- Taking both inbound and outbound calls- Assisting with both residential and commercial fire alarm systems- Scheduling technicians for on-site alarm repairs- Doing follow up calls with customers after repairs have been made - Answering Service for overnight shifts- Provide top-notch service on every callQualifications- Call center and customer service experience - Ability to work in a fast-paced environment - Flexibility with the shifts - Organization skills- A go-getting and always wanting to take on moreSummaryIf you are interested, apply now!1) Apply Online2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service - Alarm System"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about customer service? Do you enjoy helping others during a crisis? Are you good at problem-solving? Do you enjoy working in a fast-paced environment? Are you Bilingual in French and English? Then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a well-known home alarm company in the Markham area. To find out more, read below:Type: Temporary to permanent Pay: $20/hourHours: 4-week rotational schedule, 7 am-7 pm and 7 pm-7 am. Must be okay with working overnights and weekends Location: Markham (Warden & Hwy 407)Highway and Transit accessible Free parking 2 -3 weeks of training4% Vacation PayAdvantages- Full-time hours!- In-office opportunity- Potential to become permanent - $20/hour - Flexible hours!- Set schedule 4 weeks at a time- Get your foot in the door with a great company - Room for growth and developmentResponsibilities- Taking both inbound and outbound calls- Assisting with both residential and commercial fire alarm systems- Scheduling technicians for on-site alarm repairs- Doing follow up calls with customers after repairs have been made - Answering Service for overnight shifts- Provide top-notch service on every callQualifications- Call center and customer service experience - Ability to work in a fast-paced environment - Flexibility with the shifts - Organization skills- A go-getting and always wanting to take on moreSummaryIf you are interested, apply now!1) Apply Online2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service - Alarm System"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representatvie in Nepean Ottawa!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of October 6th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Ottawa)When?- Training starts October 6th, 2021Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$18.50/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryBilingual Customer Service (English and French)$18.50 per hour October 6th, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representatvie in Nepean Ottawa!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of October 6th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Ottawa)When?- Training starts October 6th, 2021Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$18.50/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryBilingual Customer Service (English and French)$18.50 per hour October 6th, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nepean, Ontario
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representatvie in Nepean Ottawa!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 7th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Ottawa)When?- Training starts September 7th, 2021Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryBilingual Customer Service (English and French)$17 per hour September 7th, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representatvie in Nepean Ottawa!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 7th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Ottawa)When?- Training starts September 7th, 2021Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryBilingual Customer Service (English and French)$17 per hour September 7th, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Kanata, Ontario
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 13th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Ottawa)When?- Training starts September 13th, 2021Hours of Operation:Monday - Sunday8 AM - 12 PM (rotational shifts)Pay rate:$16.25/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$16.25 per hour September 13th, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 13th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Ottawa)When?- Training starts September 13th, 2021Hours of Operation:Monday - Sunday8 AM - 12 PM (rotational shifts)Pay rate:$16.25/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$16.25 per hour September 13th, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nepean, Ontario
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 15th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Ottawa)When?- Training starts September 15th, 2021Hours of Operation:Monday - Sunday7 AM - 8:30 PM (rotational shifts)Pay rate:$16.25/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryAs a Retail Customer Service Representative, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$16.25 per hour September 15th, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 15th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Ottawa)When?- Training starts September 15th, 2021Hours of Operation:Monday - Sunday7 AM - 8:30 PM (rotational shifts)Pay rate:$16.25/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryAs a Retail Customer Service Representative, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$16.25 per hour September 15th, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Kanata, Ontario
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 15th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Ottawa)When?- Training starts September 15th, 2021Hours of Operation:Monday - Sunday7 AM - 8:30 PM (rotational shifts)Pay rate:$16.25/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryAs a Retail Customer Service Representative, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$16.25 per hour September 15th, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 15th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Ottawa)When?- Training starts September 15th, 2021Hours of Operation:Monday - Sunday7 AM - 8:30 PM (rotational shifts)Pay rate:$16.25/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryAs a Retail Customer Service Representative, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$16.25 per hour September 15th, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of November 1st, 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Ottawa)When?- Training starts November 1st, 2021 Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$17.50/hourAdvantages- One of the fastest growing call centres in Canada- Chance to work in financial industry- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$17.50 per hour November 1st, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of November 1st, 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Ottawa)When?- Training starts November 1st, 2021 Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$17.50/hourAdvantages- One of the fastest growing call centres in Canada- Chance to work in financial industry- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$17.50 per hour November 1st, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Etobicoke, Ontario
      • Permanent
      • $16.00 - $17.50 per hour
      Randstad is Hiring Bilingual Customer Service Representative in Etobicoke!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of October 27th, 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Etobicoke)- WFH Available after 3 months if requirements are metWhen?- Training starts October 27th, 2021 Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$16.00 ENG // $17.50 BILAdvantages- One of the fastest growing call centres in Canada- Chance to work in financial industry- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to pavan.bhathal@randstad.ca with subject line "Bilingual - Etobicoke"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$16.00-17.50 per hour October 27th, 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative in Etobicoke!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of October 27th, 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Etobicoke)- WFH Available after 3 months if requirements are metWhen?- Training starts October 27th, 2021 Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$16.00 ENG // $17.50 BILAdvantages- One of the fastest growing call centres in Canada- Chance to work in financial industry- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to pavan.bhathal@randstad.ca with subject line "Bilingual - Etobicoke"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$16.00-17.50 per hour October 27th, 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      • $17.50 per hour
      Do you have a passion for customer service? Do you enjoy working in a fast-paced environment? Do you enjoy problem-solving? Are you customer focused? Then we have the job for YOU!Randstad is looking for Spanish Customer Service Representative to work for a well-known financial company in the Toronto area. This is a temporary to permennt position, to find out more, read below.Type: 6 month contract with the opportunity to be taken on permanently Start Date: Monday, September 27thPay: $17.5/hourLocation: Toronto (Yonge and King)Hours of Operation: Monday - Friday 1pm-9pm, Sat OR Sun 10am - 6pm (Work 4 days during the week and either Sat or Sun; always 2 days off a week)Work from Home for the time beingEquipment provided Once taken on Permanently:BenefitsVacation and sick days Room for growth and developmentPerks and Incentive programs Advantages- 6 month contract with the opportunity to go permanently - Competitive pay $17.50/hour- Full Time hours - Work from home- Equipment provided - Downtown Toronto Location- Room for growth and development- Start your career!Responsibilities- Deal with both inbound and outbound calls from customers - Review and approve customers loans applications- Determining customers eligibility - Setting up new accounts for new customers - Updating customers accounts after each interactions - Work with other teams to create a great customer experience Qualifications- Must be Bilingual in Spanish and English - 1 year of Customer Service or Call Center experience is a must- High school diploma - Spanish is an asset - Tech-savvy - able to navigate through different applications- Organization and problem-solving skills- Team player and customer-focused SummaryIf you are interested and would like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Service Representative - Toronto"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a passion for customer service? Do you enjoy working in a fast-paced environment? Do you enjoy problem-solving? Are you customer focused? Then we have the job for YOU!Randstad is looking for Spanish Customer Service Representative to work for a well-known financial company in the Toronto area. This is a temporary to permennt position, to find out more, read below.Type: 6 month contract with the opportunity to be taken on permanently Start Date: Monday, September 27thPay: $17.5/hourLocation: Toronto (Yonge and King)Hours of Operation: Monday - Friday 1pm-9pm, Sat OR Sun 10am - 6pm (Work 4 days during the week and either Sat or Sun; always 2 days off a week)Work from Home for the time beingEquipment provided Once taken on Permanently:BenefitsVacation and sick days Room for growth and developmentPerks and Incentive programs Advantages- 6 month contract with the opportunity to go permanently - Competitive pay $17.50/hour- Full Time hours - Work from home- Equipment provided - Downtown Toronto Location- Room for growth and development- Start your career!Responsibilities- Deal with both inbound and outbound calls from customers - Review and approve customers loans applications- Determining customers eligibility - Setting up new accounts for new customers - Updating customers accounts after each interactions - Work with other teams to create a great customer experience Qualifications- Must be Bilingual in Spanish and English - 1 year of Customer Service or Call Center experience is a must- High school diploma - Spanish is an asset - Tech-savvy - able to navigate through different applications- Organization and problem-solving skills- Team player and customer-focused SummaryIf you are interested and would like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Service Representative - Toronto"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Burlington, Ontario
      • Contract
      Bilingual Customer Service Representative - Spanish/English in Burlington!Would you love the opportunity to work for a market leader in power generation equipment? Do you enjoy supporting customers and problem solving? Do you excel at providing excellent customer service? Are you fluent in English and Spanish and interested in speaking with customers around all of North America? Then we have an amazing opportunity for you!We are looking for outgoing and well-spoken Bilingual Customer Service Representative - Spanish/English for a temporary to permanent position in Burlington. The successful candidate will be working with an established, well-known power generating equipment company.The ideal candidates will have past experience working within a customer service department or call center. Daily tasks will include handling inbound calls from customers, data entry, assisting with technical support and troubleshooting. Small engine product knowledge and technical background would be an asset. The successful candidate will join a fun, energetic team that works hard and plays hard.If you are interested in hearing more, please apply online at Randstad.ca or by emailing patricia.van@randstad.ca !Advantages- Temporary to Permanent position- 40-44 hours a week- Rotating weekends off- 8:00 am - 4:30 pm- Hourly Pay: $21- Great Burlington Location!- Training Provided - Supportive manager with an open door policy- Fun, energetic team members- Business casual dress code- Team working environment- Working for an established, well-known company- Free Parking!Responsibilities- Providing bilingual customer service over the phone and email (English and Spanish)- Handling inbound calls from customers - Helping customers with inquiries related to product knowledge- Assisting customers ensuring first call resolution as a main priority- Providing technical and troubleshooting support- Ensuring company standards are being met or exceeded- Other duties as neededQualifications- 3-5+ years of experience working within a customer service position- Must be Bilingual - Spanish/English - Experience problem solving skills- Must have excellent verbal and written communication skills- Knowledge of Outlook, Word and Excel required- Must be able to work within a team environmentSummaryHow to Apply? Apply online at Randstad.ca today or by emailing patricia.van@randstad.ca !Patricia,ChanelPhone Number:905.637.5366Fax Number:905.849.0585Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Bilingual Customer Service Representative - Spanish/English in Burlington!Would you love the opportunity to work for a market leader in power generation equipment? Do you enjoy supporting customers and problem solving? Do you excel at providing excellent customer service? Are you fluent in English and Spanish and interested in speaking with customers around all of North America? Then we have an amazing opportunity for you!We are looking for outgoing and well-spoken Bilingual Customer Service Representative - Spanish/English for a temporary to permanent position in Burlington. The successful candidate will be working with an established, well-known power generating equipment company.The ideal candidates will have past experience working within a customer service department or call center. Daily tasks will include handling inbound calls from customers, data entry, assisting with technical support and troubleshooting. Small engine product knowledge and technical background would be an asset. The successful candidate will join a fun, energetic team that works hard and plays hard.If you are interested in hearing more, please apply online at Randstad.ca or by emailing patricia.van@randstad.ca !Advantages- Temporary to Permanent position- 40-44 hours a week- Rotating weekends off- 8:00 am - 4:30 pm- Hourly Pay: $21- Great Burlington Location!- Training Provided - Supportive manager with an open door policy- Fun, energetic team members- Business casual dress code- Team working environment- Working for an established, well-known company- Free Parking!Responsibilities- Providing bilingual customer service over the phone and email (English and Spanish)- Handling inbound calls from customers - Helping customers with inquiries related to product knowledge- Assisting customers ensuring first call resolution as a main priority- Providing technical and troubleshooting support- Ensuring company standards are being met or exceeded- Other duties as neededQualifications- 3-5+ years of experience working within a customer service position- Must be Bilingual - Spanish/English - Experience problem solving skills- Must have excellent verbal and written communication skills- Knowledge of Outlook, Word and Excel required- Must be able to work within a team environmentSummaryHow to Apply? Apply online at Randstad.ca today or by emailing patricia.van@randstad.ca !Patricia,ChanelPhone Number:905.637.5366Fax Number:905.849.0585Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nepean, Ontario
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of November 1st, 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Ottawa)When?- Training starts November 1st, 2021 Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$17.50/hourAdvantages- One of the fastest growing call centres in Canada- Chance to work in financial industry- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$17.50 per hour November 1st, 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of November 1st, 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Ottawa)When?- Training starts November 1st, 2021 Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$17.50/hourAdvantages- One of the fastest growing call centres in Canada- Chance to work in financial industry- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$17.50 per hour November 1st, 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Etobicoke, Ontario
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative in Etobicoke!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of October 27th, 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Etobicoke)-WFH Available after 3 months if requirements are metWhen?- Training starts October 27th, 2021 Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$17.50/hourAdvantages- One of the fastest growing call centres in Canada- Chance to work in financial industry- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Etobicoke"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$17.50 per hour October 27th, 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative in Etobicoke!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of October 27th, 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Etobicoke)-WFH Available after 3 months if requirements are metWhen?- Training starts October 27th, 2021 Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$17.50/hourAdvantages- One of the fastest growing call centres in Canada- Chance to work in financial industry- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Etobicoke"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$17.50 per hour October 27th, 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Concord, Ontario
      • Permanent
      • $47,000 - $50,000 per year
      Are you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a BILINGUAL (French) CUSTOMER SERVICE representative to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Bilingual Customer ServicePAY: $47,000 - $50,000Start date: November 1stBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (Oracle experience is a huge asset)Candidate / Duties: Bilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredSkills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within. Advantagesvacation, steady hours, competitive pay, benefits after 3 months, ability to work in a team environment Responsibilitiesbilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredQualificationsMinimum 3 years related experience, familiarity with the functional business environmentPost-secondary education an assetCash handling and/or customer service experience requiredExperience within a busy order desk environment preferredProven track record in providing effective and high quality customer serviceAccepts responsibility and proactively resolves issues (‘solution focused’) on a timely basisForward thinking with ability to review/enhance existing processes and create efficienciesThorough, high attention to detail, strong organizational skillsEffective team player, works efficiently to get the job doneExcellent listening skills and interpersonal relations in dealing with both internal and external customersWorking knowledge of computer programs, database, Microsoft software (e.g. Outlook, Word, Excel,Bilingual - English and French verbal and written skillsSummaryAre you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a BILINGUAL CUSTOMER SERVICE representative to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Bilingual Customer ServicePAY: $40,000 - $45,000Start date: April 26thBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (Oracle experience is a huge asset)Candidate / Duties: Bilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredSkills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a BILINGUAL (French) CUSTOMER SERVICE representative to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Bilingual Customer ServicePAY: $47,000 - $50,000Start date: November 1stBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (Oracle experience is a huge asset)Candidate / Duties: Bilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredSkills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within. Advantagesvacation, steady hours, competitive pay, benefits after 3 months, ability to work in a team environment Responsibilitiesbilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredQualificationsMinimum 3 years related experience, familiarity with the functional business environmentPost-secondary education an assetCash handling and/or customer service experience requiredExperience within a busy order desk environment preferredProven track record in providing effective and high quality customer serviceAccepts responsibility and proactively resolves issues (‘solution focused’) on a timely basisForward thinking with ability to review/enhance existing processes and create efficienciesThorough, high attention to detail, strong organizational skillsEffective team player, works efficiently to get the job doneExcellent listening skills and interpersonal relations in dealing with both internal and external customersWorking knowledge of computer programs, database, Microsoft software (e.g. Outlook, Word, Excel,Bilingual - English and French verbal and written skillsSummaryAre you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a BILINGUAL CUSTOMER SERVICE representative to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Bilingual Customer ServicePAY: $40,000 - $45,000Start date: April 26thBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (Oracle experience is a huge asset)Candidate / Duties: Bilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredSkills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      • $19.00 per hour
      Are you seeking a new career experience that would allow you to feel like a valuable member of the team? Do you have a strong desire to provide excellent customer service and anticipate consumer issues in the comfort of your home? We are offering you to become a member of a big insurance company with a supportive and innovative working environment. It is a great opportunity if you have experience in the call center industry, if you are fluent bilingual and are looking to shift careers! Salary:19$/hSchedule: You must be available between 7am and 7pm Everyday Full time position: 37,5 h / week - 7,5 h/ day x 5 day per week Place of work: Work in the comfort of your homeContract: 3 months with high possibility of extension and permanency Location: You can be located in Quebec or Ontario.Bilingual Customer Service Representative AdvantagesWhy would you love to work as a Bilingual Customer Service Representative in the insurance field ?- Work from your comfort at home- 3 weeks paid-training to set you up for success- Keep informed about the weekly schedule two weeks in advance- High possibility of contract extension / even permanency- Equipment provided- Career development plans and resources- Chance to work at an innovative company - Inbound calls only and NO Sales ResponsibilitiesHere are the duties as a Bilingual Customer Service Representative in the insurance field :- Respond to client emails, phone calls, and chats (French and English ) to assist them with various inquiries.- Use databases and systems of internal information to process data from the customer considering insurance plans- Provide direction and information to clients regarding to their insurance plans. (No sale)- Follow company policies and procedures to meet customer satisfaction standardsQualificationsIdeal candidate for Bilingual Customer Service Representative in the insurance field should have:- Bilingualism in both French and English (written and oral)- Previous experience in social services, sales, call centres or office environments is an asset (but not required )- Capable of working within a fast-paced environment-Good interpersonal, communication and organizational skills- Ability to proactively listen to customer concerns and find a solution while demonstrating patience and empathy to the valued customer- Dynamism and Multi-tasking- Driven to achieve performance success- Must be able to work remotely from a safe, private and quiet work locationSummarySalary: 19$/hSchedule: You must be available between 7am and 7pm Everyday Full time position: 37,5 h / week - 7,5 h/ day x 5 day per week Place of work: Work in the comfort of your homeContract: 3 months with high possibility of extension and permanency Location: You can be located in Quebec or Ontario.Bilingual Customer Service Representative Why Randstad?There are lots of great jobs, incredible companies, and great managers.At Randstad, we are here to help you find the right combination for you.If you are interested in this position, we invite you to call us at 873-255-8094 and ask for Florence to arrange a meeting or send us your resume by email at florence.lefebvre@randstad.ca or karen.leiton@randstad.ca with the object : “Bilingual Customer Service Representative - Insurance” Good to know you, Karen and Florence IND21006Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you seeking a new career experience that would allow you to feel like a valuable member of the team? Do you have a strong desire to provide excellent customer service and anticipate consumer issues in the comfort of your home? We are offering you to become a member of a big insurance company with a supportive and innovative working environment. It is a great opportunity if you have experience in the call center industry, if you are fluent bilingual and are looking to shift careers! Salary:19$/hSchedule: You must be available between 7am and 7pm Everyday Full time position: 37,5 h / week - 7,5 h/ day x 5 day per week Place of work: Work in the comfort of your homeContract: 3 months with high possibility of extension and permanency Location: You can be located in Quebec or Ontario.Bilingual Customer Service Representative AdvantagesWhy would you love to work as a Bilingual Customer Service Representative in the insurance field ?- Work from your comfort at home- 3 weeks paid-training to set you up for success- Keep informed about the weekly schedule two weeks in advance- High possibility of contract extension / even permanency- Equipment provided- Career development plans and resources- Chance to work at an innovative company - Inbound calls only and NO Sales ResponsibilitiesHere are the duties as a Bilingual Customer Service Representative in the insurance field :- Respond to client emails, phone calls, and chats (French and English ) to assist them with various inquiries.- Use databases and systems of internal information to process data from the customer considering insurance plans- Provide direction and information to clients regarding to their insurance plans. (No sale)- Follow company policies and procedures to meet customer satisfaction standardsQualificationsIdeal candidate for Bilingual Customer Service Representative in the insurance field should have:- Bilingualism in both French and English (written and oral)- Previous experience in social services, sales, call centres or office environments is an asset (but not required )- Capable of working within a fast-paced environment-Good interpersonal, communication and organizational skills- Ability to proactively listen to customer concerns and find a solution while demonstrating patience and empathy to the valued customer- Dynamism and Multi-tasking- Driven to achieve performance success- Must be able to work remotely from a safe, private and quiet work locationSummarySalary: 19$/hSchedule: You must be available between 7am and 7pm Everyday Full time position: 37,5 h / week - 7,5 h/ day x 5 day per week Place of work: Work in the comfort of your homeContract: 3 months with high possibility of extension and permanency Location: You can be located in Quebec or Ontario.Bilingual Customer Service Representative Why Randstad?There are lots of great jobs, incredible companies, and great managers.At Randstad, we are here to help you find the right combination for you.If you are interested in this position, we invite you to call us at 873-255-8094 and ask for Florence to arrange a meeting or send us your resume by email at florence.lefebvre@randstad.ca or karen.leiton@randstad.ca with the object : “Bilingual Customer Service Representative - Insurance” Good to know you, Karen and Florence IND21006Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Concord, Ontario
      • Permanent
      • $40,000 - $45,000 per year
      Are you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a BILINGUAL CUSTOMER SERVICE representative to join their team. Our client is a global leader in their industry. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Bilingual Customer Service (French)PAY: $40,000 - $45,000Start date: September 1stBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (front facing customer service in a showroom)Candidate / Duties: Bilingual Customer Service (French)Candidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock , you will manage customer that walk into the store as well as phone calls. 50% of your day will be administrative work and setting youself up for the day. The remainder of the day will be assisting customers within the showroom as well as phone call and emials in which you will be responding to inquiries from clients and customers in a timely manner for warranty, exchanges, tracking numbers.Candidate is expected to provide great customer service to ensure a positive experience.Skills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within. AdvantagesWorking 8:30 am - 5:00 pm Monday to Friday Two weeks vacation BenefitsWork for a company that is small but has ample opportunites to grow. You have a name not a number with our client. ResponsibilitiesBilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock , you will manage customer that walk into the store as well as phone calls. 50% of your day will be administrative work and setting youself up for the day. The remainder of the day will be assisting customers within the showroom as well as phone call and emials in which you will be responding to inquiries from clients and customers in a timely manner for warranty, exchanges, tracking numbers.Candidate is expected to provide great customer service to ensure a positive experience.QualificationsCommunication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)SummaryAre you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a BILINGUAL CUSTOMER SERVICE representative to join their team. Our client is a global leader in their industry. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Bilingual Customer ServiceRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a BILINGUAL CUSTOMER SERVICE representative to join their team. Our client is a global leader in their industry. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Bilingual Customer Service (French)PAY: $40,000 - $45,000Start date: September 1stBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (front facing customer service in a showroom)Candidate / Duties: Bilingual Customer Service (French)Candidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock , you will manage customer that walk into the store as well as phone calls. 50% of your day will be administrative work and setting youself up for the day. The remainder of the day will be assisting customers within the showroom as well as phone call and emials in which you will be responding to inquiries from clients and customers in a timely manner for warranty, exchanges, tracking numbers.Candidate is expected to provide great customer service to ensure a positive experience.Skills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within. AdvantagesWorking 8:30 am - 5:00 pm Monday to Friday Two weeks vacation BenefitsWork for a company that is small but has ample opportunites to grow. You have a name not a number with our client. ResponsibilitiesBilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock , you will manage customer that walk into the store as well as phone calls. 50% of your day will be administrative work and setting youself up for the day. The remainder of the day will be assisting customers within the showroom as well as phone call and emials in which you will be responding to inquiries from clients and customers in a timely manner for warranty, exchanges, tracking numbers.Candidate is expected to provide great customer service to ensure a positive experience.QualificationsCommunication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)SummaryAre you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a BILINGUAL CUSTOMER SERVICE representative to join their team. Our client is a global leader in their industry. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Bilingual Customer ServiceRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Mississauga, Ontario
      • Permanent
      • $50,000 per year
      Are you bilingual in French and English? Do you have a passion for customer service? Do you enjoy problem solving and conflict resolution? Are you looking to kick start your career? Then we have the job for YOU!Randstad is looking for Bilingual Customer Service Representative to work for a well know Equipment Company in the Mississauga area in their call center. This is a permanent, full time position, with lots of room for growth located in the Mississauga area. This is not just a job, this is a career. To find out more, please read below.Type of role: PermanentHours of Operation: Monday - Friday 9:00am – 6:00pm (NO WEEKENDS!)Salary: 50k (Competitive) Location: Mississauga, ON (Britannia and Hurontario) Training in office, then work from homeBenefits + 2 weeks’ vacation to startFree ParkingRoom for career growth and development Advantages- Permanent position- Full Time hours (Monday – Friday NO WEEKENDS)- Competitive pay (45k-50k)- Mississauga location- TTC and Highway accessible - Benefits after probation period - 2 weeks vacation- Lots of room for career growth - Good work life balanceResponsibilitiesJob duties of a Bilingual Customer Service Representative are, but not limited to:- Taking inbound calls from clients in regards to damaged equipment - Books technicians to go out on cite- Make sure appointments are booked in a timely manner- Follow up on any escalations- Provide product knowledge to all clients - Provide top notch customer service Qualifications- Bilingual in French and English - Min 1 year experience in a similar position- Call Center/ Customer service experience - Dispatch is an asset- Organization and time management SummaryIf this sounds like you, or someone you know, apply NOW!1) Apple Online2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and/or natalie.digiovanni@randstad.ca mention “Mississauga Bilingual Customer Service”3) Call 905 896 1055 x 1 and ask to speak to AnastasiaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you bilingual in French and English? Do you have a passion for customer service? Do you enjoy problem solving and conflict resolution? Are you looking to kick start your career? Then we have the job for YOU!Randstad is looking for Bilingual Customer Service Representative to work for a well know Equipment Company in the Mississauga area in their call center. This is a permanent, full time position, with lots of room for growth located in the Mississauga area. This is not just a job, this is a career. To find out more, please read below.Type of role: PermanentHours of Operation: Monday - Friday 9:00am – 6:00pm (NO WEEKENDS!)Salary: 50k (Competitive) Location: Mississauga, ON (Britannia and Hurontario) Training in office, then work from homeBenefits + 2 weeks’ vacation to startFree ParkingRoom for career growth and development Advantages- Permanent position- Full Time hours (Monday – Friday NO WEEKENDS)- Competitive pay (45k-50k)- Mississauga location- TTC and Highway accessible - Benefits after probation period - 2 weeks vacation- Lots of room for career growth - Good work life balanceResponsibilitiesJob duties of a Bilingual Customer Service Representative are, but not limited to:- Taking inbound calls from clients in regards to damaged equipment - Books technicians to go out on cite- Make sure appointments are booked in a timely manner- Follow up on any escalations- Provide product knowledge to all clients - Provide top notch customer service Qualifications- Bilingual in French and English - Min 1 year experience in a similar position- Call Center/ Customer service experience - Dispatch is an asset- Organization and time management SummaryIf this sounds like you, or someone you know, apply NOW!1) Apple Online2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and/or natalie.digiovanni@randstad.ca mention “Mississauga Bilingual Customer Service”3) Call 905 896 1055 x 1 and ask to speak to AnastasiaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Mississauga, Ontario
      • Permanent
      • $22.00 - $24.00 per hour
      Do you have a passion for customer service? Do you enjoy working in a team environment? Do you enjoy problem-solving? Are you a quick thinker? Are you Bilingual in French and English? Then we have the job for YOU!Randstad is looking for Bilingual Customer Service representatives to work for a well-known technology company in the Mississauga area. This is a permanent, full-time position, to find out more, read below.Type: PermanentHours of Operation: Monday - Friday 8:30 am - 8:00 pm (no weekends!)Pay: $22-$24/hour + bonusLocation: Mississauga (Britannia and Tery Fox Rd)Training in Office - roughly 1 monthHybrid of Work from Home and In office (60/40)Benefits from day 1!3 weeks vacationSick daysTransit and Highway AccessibleRoom for growth and development Advantages- Permanent opportunity - No weekends!- Competitive pay ($22-$24/hour)- Full time hours - Mississauga location- Equipment provided- Benefits from day !- Vacation and Sick Days!- RSP program (4%)Responsibilities- Taking inbound calls from customers with damaged equipment- Taking calls from customers both within warranty and outside of warranty- Some basic troubleshooting to see if you can solve the problem over the phone- Entering the ticket into SAP- Dispatching technicians on site- Upselling extended warranty at the end of every call- Providing top notch serviceQualifications- 1 year of Customer Service experience - Bilingual in French and English - Call center experience is an asset- Sales and troubleshooting are an asset - Tech Savvy- Quick learner - Able to multitask - Customer-focusedSummaryIf you are interested, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service - Missisauga"Looking forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a passion for customer service? Do you enjoy working in a team environment? Do you enjoy problem-solving? Are you a quick thinker? Are you Bilingual in French and English? Then we have the job for YOU!Randstad is looking for Bilingual Customer Service representatives to work for a well-known technology company in the Mississauga area. This is a permanent, full-time position, to find out more, read below.Type: PermanentHours of Operation: Monday - Friday 8:30 am - 8:00 pm (no weekends!)Pay: $22-$24/hour + bonusLocation: Mississauga (Britannia and Tery Fox Rd)Training in Office - roughly 1 monthHybrid of Work from Home and In office (60/40)Benefits from day 1!3 weeks vacationSick daysTransit and Highway AccessibleRoom for growth and development Advantages- Permanent opportunity - No weekends!- Competitive pay ($22-$24/hour)- Full time hours - Mississauga location- Equipment provided- Benefits from day !- Vacation and Sick Days!- RSP program (4%)Responsibilities- Taking inbound calls from customers with damaged equipment- Taking calls from customers both within warranty and outside of warranty- Some basic troubleshooting to see if you can solve the problem over the phone- Entering the ticket into SAP- Dispatching technicians on site- Upselling extended warranty at the end of every call- Providing top notch serviceQualifications- 1 year of Customer Service experience - Bilingual in French and English - Call center experience is an asset- Sales and troubleshooting are an asset - Tech Savvy- Quick learner - Able to multitask - Customer-focusedSummaryIf you are interested, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service - Missisauga"Looking forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Kanata, Ontario
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of November 1, 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Ottawa)When?- Training starts November 1, 2021 Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$17.50/hourAdvantages- One of the fastest growing call centres in Canada- Chance to work in financial industry- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$17.50 per hour November 1, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of November 1, 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Ottawa)When?- Training starts November 1, 2021 Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$17.50/hourAdvantages- One of the fastest growing call centres in Canada- Chance to work in financial industry- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$17.50 per hour November 1, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Waterloo, Ontario
      • Permanent
      • $45,000 - $55,000 per year
      Do you have a passion for customer service? Do you enjoy working in the insurance industry? Are you looking to start your career? Are you bilingual in English and French? Then we have the job for YOU!Randstad is looking for Bilingual Customer Service representatives to work for a well-known insurance company in the Waterloo area. This is a permanent, full-time, work-from-home position. To find out more, read below.Type: Permanent Hours of Operation: Monday - Friday 11 pm - 7 pm (Shift Premium)Salary: 48k-53k + shift premiumLocation; Work from home - equipment provided Start Date: November 22ndBonus Benefits and pension plan3 weeks vacation + sick days Career growth and development Advantages- Permanent opportunity - Full-time hours - no weekends!- Shift premium (roughly 2k extra a year)- Competitive salary!- Benefits and pension plan- 3 weeks vacation to start- Equipment provided - Work from Home!- Can be located anywhere in Ontario- Growth and development Responsibilities- Taking inbound calls from existing customers - Updating customers accounts on both dental and health - Processing claims and ensuring proper documentation is uploaded - Provide product knowledge to customers on their plans - Update customers information if needed - Work with other teams to create great customer satisfaction Qualifications- Bilingual in French and English - Insurance experience is an must - Call center experience - min 1 year - Working with KPIs is an asset - Hard working and organized - Team player SummaryIf you are interested and would like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service - Insurance"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a passion for customer service? Do you enjoy working in the insurance industry? Are you looking to start your career? Are you bilingual in English and French? Then we have the job for YOU!Randstad is looking for Bilingual Customer Service representatives to work for a well-known insurance company in the Waterloo area. This is a permanent, full-time, work-from-home position. To find out more, read below.Type: Permanent Hours of Operation: Monday - Friday 11 pm - 7 pm (Shift Premium)Salary: 48k-53k + shift premiumLocation; Work from home - equipment provided Start Date: November 22ndBonus Benefits and pension plan3 weeks vacation + sick days Career growth and development Advantages- Permanent opportunity - Full-time hours - no weekends!- Shift premium (roughly 2k extra a year)- Competitive salary!- Benefits and pension plan- 3 weeks vacation to start- Equipment provided - Work from Home!- Can be located anywhere in Ontario- Growth and development Responsibilities- Taking inbound calls from existing customers - Updating customers accounts on both dental and health - Processing claims and ensuring proper documentation is uploaded - Provide product knowledge to customers on their plans - Update customers information if needed - Work with other teams to create great customer satisfaction Qualifications- Bilingual in French and English - Insurance experience is an must - Call center experience - min 1 year - Working with KPIs is an asset - Hard working and organized - Team player SummaryIf you are interested and would like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service - Insurance"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Etobicoke, Ontario
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative in Etobicoke!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of October 27th, 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Etobicoke)- WFH Available after 3 months if requirements are metWhen?- Training starts October 27th, 2021 Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$16.00 ENG // $17.50 BILAdvantages- One of the fastest growing call centres in Canada- Chance to work in financial industry- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to pavan.bhathal@randstad.ca with subject line "Bilingual - Etobicoke"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$16.00-17.50 per hour October 27th, 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative in Etobicoke!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of October 27th, 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Etobicoke)- WFH Available after 3 months if requirements are metWhen?- Training starts October 27th, 2021 Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$16.00 ENG // $17.50 BILAdvantages- One of the fastest growing call centres in Canada- Chance to work in financial industry- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to pavan.bhathal@randstad.ca with subject line "Bilingual - Etobicoke"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$16.00-17.50 per hour October 27th, 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of November 11, 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Ottawa)When?- Training starts November 1, 2021 Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$17.50/hourAdvantages- One of the fastest growing call centres in Canada- Chance to work in financial industry- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$17.50 per hour November 11, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of November 11, 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Ottawa)When?- Training starts November 1, 2021 Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$17.50/hourAdvantages- One of the fastest growing call centres in Canada- Chance to work in financial industry- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$17.50 per hour November 11, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Markham, Ontario
      • Contract
      • $19.00 per hour
      Are you seeking a new career experience that would allow you to feel like a valuable member of the team? Do you have a strong desire to provide excellent customer service and anticipate consumer issues in the comfort of your home? We are offering you to become a member of a big insurance company with a supportive and innovative working environment. It is a great opportunity if you have experience in the call center industry, if you are fluent bilingual and are looking to shift careers! Salary:19$/hSchedule: You must be available between 7am and 7pm Everyday Full time position: 37,5 h / week - 7,5 h/ day x 5 day per week Place of work: Work in the comfort of your homeContract: 3 months with high possibility of extension and permanency Location: You can be located in Quebec or Ontario.Bilingual Customer Service Representative - OntarioAdvantagesWhy would you love to work as a Bilingual Customer Service Representative in the insurance field ?- Work from your comfort at home - Ontario- 3 weeks paid-training to set you up for success- Keep informed about the weekly schedule two weeks in advance- High possibility of contract extension / even permanency- Equipment provided- Career development plans and resources- Chance to work at an innovative company - Inbound calls only and NO Sales ResponsibilitiesHere are the duties as a Bilingual Customer Service Representative in the insurance field :- Respond to client emails, phone calls, and chats (French and English ) to assist them with various inquiries.- Use databases and systems of internal information to process data from the customer considering insurance plans- Provide direction and information to clients regarding to their insurance plans. (No sale)- Follow company policies and procedures to meet customer satisfaction standardsQualificationsIdeal candidate for Bilingual Customer Service Representative in the insurance field should have:- Bilingualism in both French and English (written and oral)- Previous experience in social services, sales, call centres or office environments is an asset (but not required )- Capable of working within a fast-paced environment-Good interpersonal, communication and organizational skills- Ability to proactively listen to customer concerns and find a solution while demonstrating patience and empathy to the valued customer- Dynamism and Multi-tasking- Driven to achieve performance success- Must be able to work remotely from a safe, private and quiet work locationSummarySalary: 19$/hSchedule: You must be available between 7am and 7pm Everyday Full time position: 37,5 h / week - 7,5 h/ day x 5 day per week Place of work: Work in the comfort of your homeContract: 3 months with high possibility of extension and permanency Location: You can be located in Quebec or Ontario.Bilingual Customer Service Representative - OntarioWhy Randstad?There are lots of great jobs, incredible companies, and great managers.At Randstad, we are here to help you find the right combination for you.If you are interested in this position, we invite you to call us at 873-255-8094 and ask for Florence to arrange a meeting or send us your resume by email at florence.lefebvre@randstad.ca or karen.leiton@randstad.ca with the object : “Bilingual Customer Service Representative - Insurance - Ontario” Good to know you, Karen and Florence Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you seeking a new career experience that would allow you to feel like a valuable member of the team? Do you have a strong desire to provide excellent customer service and anticipate consumer issues in the comfort of your home? We are offering you to become a member of a big insurance company with a supportive and innovative working environment. It is a great opportunity if you have experience in the call center industry, if you are fluent bilingual and are looking to shift careers! Salary:19$/hSchedule: You must be available between 7am and 7pm Everyday Full time position: 37,5 h / week - 7,5 h/ day x 5 day per week Place of work: Work in the comfort of your homeContract: 3 months with high possibility of extension and permanency Location: You can be located in Quebec or Ontario.Bilingual Customer Service Representative - OntarioAdvantagesWhy would you love to work as a Bilingual Customer Service Representative in the insurance field ?- Work from your comfort at home - Ontario- 3 weeks paid-training to set you up for success- Keep informed about the weekly schedule two weeks in advance- High possibility of contract extension / even permanency- Equipment provided- Career development plans and resources- Chance to work at an innovative company - Inbound calls only and NO Sales ResponsibilitiesHere are the duties as a Bilingual Customer Service Representative in the insurance field :- Respond to client emails, phone calls, and chats (French and English ) to assist them with various inquiries.- Use databases and systems of internal information to process data from the customer considering insurance plans- Provide direction and information to clients regarding to their insurance plans. (No sale)- Follow company policies and procedures to meet customer satisfaction standardsQualificationsIdeal candidate for Bilingual Customer Service Representative in the insurance field should have:- Bilingualism in both French and English (written and oral)- Previous experience in social services, sales, call centres or office environments is an asset (but not required )- Capable of working within a fast-paced environment-Good interpersonal, communication and organizational skills- Ability to proactively listen to customer concerns and find a solution while demonstrating patience and empathy to the valued customer- Dynamism and Multi-tasking- Driven to achieve performance success- Must be able to work remotely from a safe, private and quiet work locationSummarySalary: 19$/hSchedule: You must be available between 7am and 7pm Everyday Full time position: 37,5 h / week - 7,5 h/ day x 5 day per week Place of work: Work in the comfort of your homeContract: 3 months with high possibility of extension and permanency Location: You can be located in Quebec or Ontario.Bilingual Customer Service Representative - OntarioWhy Randstad?There are lots of great jobs, incredible companies, and great managers.At Randstad, we are here to help you find the right combination for you.If you are interested in this position, we invite you to call us at 873-255-8094 and ask for Florence to arrange a meeting or send us your resume by email at florence.lefebvre@randstad.ca or karen.leiton@randstad.ca with the object : “Bilingual Customer Service Representative - Insurance - Ontario” Good to know you, Karen and Florence Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      One of the largest Employee Assistance Program provider is currently looking for 6 bilingual customer service representative to join their ranks! Are you passionate about helping people and provide solutions? Would you like to work for a company that help organizations to offer wellness programs in order to promote the well-being of the individual in a confidential and professional manner? If it is the case, we have the perfect contract for you, all from home!Position: Bilingual customer service and EAP booking agentSalary: $16 / hourType: Permanent full-time 37,5hrs/weekAvailability to work : Monday to Sunday Schedule: given in advance Location: working from homeContract: 2-month contract with possibility of extensionAdvantagesWhat are the benefits of working as a bilingual customer service and booking agent?- Strong possibility of a contract extension- Full-time teleworking- Equipment provided by the company- Positive and highly supported work environmentResponsibilitiesWhat will be your main tasks as a bilingual customer service and booking agent?- Contact the clients in order to confirm, schedule or update the appointment with the service providers depending on the service requested and their needs- Managing and responding to emails or calls from service providers regarding their availability and assign the clients case throughout all appointment booking process- Managing and responding to emails or calls explaining the services and well-being programs, the procedures and availabilities of the professionals- Managing and responding to calls or emails by service providers or professionals in order to reassign client cases- Encourage and develop positive interdepartmental relationships to optimize customer serviceQualifications- Fluency in French and English, both verbal and written- Experience in customer service and/or retail- Experience in the insurance industry is an asset- Strong computer skills- Ability to listen and empathize- Good analytical skills- Professional attitude and concern for the quality of service- Ability to work in a high volume environmentSummaryPosition: Bilingual customer service and EAP booking agentSalary: $16 / hourType: Permanent full-time 37,5hrs/weekAvailability to work : Monday to Sunday Schedule: given in advance Location: working from homeContract: 2-month contract with possibility of extensionRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      One of the largest Employee Assistance Program provider is currently looking for 6 bilingual customer service representative to join their ranks! Are you passionate about helping people and provide solutions? Would you like to work for a company that help organizations to offer wellness programs in order to promote the well-being of the individual in a confidential and professional manner? If it is the case, we have the perfect contract for you, all from home!Position: Bilingual customer service and EAP booking agentSalary: $16 / hourType: Permanent full-time 37,5hrs/weekAvailability to work : Monday to Sunday Schedule: given in advance Location: working from homeContract: 2-month contract with possibility of extensionAdvantagesWhat are the benefits of working as a bilingual customer service and booking agent?- Strong possibility of a contract extension- Full-time teleworking- Equipment provided by the company- Positive and highly supported work environmentResponsibilitiesWhat will be your main tasks as a bilingual customer service and booking agent?- Contact the clients in order to confirm, schedule or update the appointment with the service providers depending on the service requested and their needs- Managing and responding to emails or calls from service providers regarding their availability and assign the clients case throughout all appointment booking process- Managing and responding to emails or calls explaining the services and well-being programs, the procedures and availabilities of the professionals- Managing and responding to calls or emails by service providers or professionals in order to reassign client cases- Encourage and develop positive interdepartmental relationships to optimize customer serviceQualifications- Fluency in French and English, both verbal and written- Experience in customer service and/or retail- Experience in the insurance industry is an asset- Strong computer skills- Ability to listen and empathize- Good analytical skills- Professional attitude and concern for the quality of service- Ability to work in a high volume environmentSummaryPosition: Bilingual customer service and EAP booking agentSalary: $16 / hourType: Permanent full-time 37,5hrs/weekAvailability to work : Monday to Sunday Schedule: given in advance Location: working from homeContract: 2-month contract with possibility of extensionRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nepean, Ontario
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 13th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Ottawa)When?- Training starts September 13th, 2021Hours of Operation:Monday - Sunday8 AM - 12 PM (rotational shifts)Pay rate:$16.25/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$16.25 per hour September 13th, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 13th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Ottawa)When?- Training starts September 13th, 2021Hours of Operation:Monday - Sunday8 AM - 12 PM (rotational shifts)Pay rate:$16.25/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$16.25 per hour September 13th, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Burlington, Ontario
      • Permanent
      Bilingual Customer Service Representative in BurlingtonAre you looking to work in a stable, established, national company? Do you want to work for a companythat offers room for advancement and career growth? Do you excel when working in a fast pacedenvironment and enjoy supporting clients and co-workers? Then this might be the perfect opportunityfor you!We are currently recruiting for a permanent Bilingual Customer Service Representative in the Burlingtonarea. This position will include providing outstanding customer service to English and French marketsboth over the phone and over email, helping customers with inquiries related to product knowledge aswell as providing technical and troubleshooting support. Benefits include working for a national,established company that offers room for advancement and fosters a supportive team environment.If you are interested in hearing more, please apply online at Randstad.ca or send your resume topatricia.van@randstad.ca!Advantages- Great Burlington location- 45k – 50k- PERMANENT opportunity- Remote work available once trained- 8:30 am - 5:00 pm- Benefits provided- Vacation provided- Room for advancement- National company- Casual setting with open door policy Responsibilities- Providing bilingual customer service over the phone and email (English and French)- Handling inbound calls from customers- Helping customers with inquiries related to product knowledge- Providing technical and troubleshooting support- Ensuring company standards are being met or exceeded- Coordinating technicians for on site visits- Other duties as neededQualifications- Must be hard working, reliable, and professional- Excellent verbal and written communication skills- 3+ years of customer service- Bilingual (French/ English)- Strong technical acumen would be considered an asset- Experience problem solving skills- Knowledge of Outlook, Word and Excel- Must be able to work within a team environmentSummaryHow to Apply?1) Send your resume to patricia.van@randstad.ca2) Apply online at randstad.ca todayRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Bilingual Customer Service Representative in BurlingtonAre you looking to work in a stable, established, national company? Do you want to work for a companythat offers room for advancement and career growth? Do you excel when working in a fast pacedenvironment and enjoy supporting clients and co-workers? Then this might be the perfect opportunityfor you!We are currently recruiting for a permanent Bilingual Customer Service Representative in the Burlingtonarea. This position will include providing outstanding customer service to English and French marketsboth over the phone and over email, helping customers with inquiries related to product knowledge aswell as providing technical and troubleshooting support. Benefits include working for a national,established company that offers room for advancement and fosters a supportive team environment.If you are interested in hearing more, please apply online at Randstad.ca or send your resume topatricia.van@randstad.ca!Advantages- Great Burlington location- 45k – 50k- PERMANENT opportunity- Remote work available once trained- 8:30 am - 5:00 pm- Benefits provided- Vacation provided- Room for advancement- National company- Casual setting with open door policy Responsibilities- Providing bilingual customer service over the phone and email (English and French)- Handling inbound calls from customers- Helping customers with inquiries related to product knowledge- Providing technical and troubleshooting support- Ensuring company standards are being met or exceeded- Coordinating technicians for on site visits- Other duties as neededQualifications- Must be hard working, reliable, and professional- Excellent verbal and written communication skills- 3+ years of customer service- Bilingual (French/ English)- Strong technical acumen would be considered an asset- Experience problem solving skills- Knowledge of Outlook, Word and Excel- Must be able to work within a team environmentSummaryHow to Apply?1) Send your resume to patricia.van@randstad.ca2) Apply online at randstad.ca todayRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Gatineau, Québec
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of November 4th, 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Ottawa)-WFH Available after 3 months if requirements are metWhen?- Training starts November 4th, 2021 Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$17.50/hourAdvantages- One of the fastest growing call centres in Canada- Chance to work in financial industry- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$17.50 per hour November 4th, 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of November 4th, 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Ottawa)-WFH Available after 3 months if requirements are metWhen?- Training starts November 4th, 2021 Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$17.50/hourAdvantages- One of the fastest growing call centres in Canada- Chance to work in financial industry- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$17.50 per hour November 4th, 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Richmond Hill, Ontario
      • Permanent
      • $23.00 per hour
      Are you passionate about customer service? Do you enjoy working in a fast paced environment? Do you enjoy problem solving and doing whats best for the customer? Are you bilingual in French and English? Then we have the job for you!Randstad is looking for a Bilingual Customer Service Representative to work for a well known optics company in the Richmond Hill area. This is a permanent, full time position. To find out more, read below.Type: Permanent Hours: Monday - Friday 9am - 5pmLocation: Richmond Hill (Leslie and Hwy 7)It is work from home for the time being Equipment is provided by the company Salary: $23/hour Benefits provided RSP matching 3 weeks VacationAdvantages- Permanent opportunity - Full time hours- Richmond Hill Location - work from home for the time being - All equipment provided by the r)company - Competitive pay ($21-23$ / you)- Summer hours- Wellness annual spending account - Room for growth and development Responsibilities- Taking inbound calls from customers - Answering emails and live chat from customers - Process customers orders in the system - Provide product knowledge to ensure the customer is making the right decision- Upsell products and services for current promotions and other similar products - Deal with any issues such as damaged products or lost shipment - Work with other lines of business to ensure top satisfaction - Other duties may applyQualifications- Bilingual in French and English is MANDATORY - 2 years of customer service experience is a must - Order management experience is an asset - Salesforce experience is an asset - Customer-focused and problem solving skills - Ability to project a positive attitude SummaryIf this sounds like something that interests you, apply today!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service Richmond Hill"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about customer service? Do you enjoy working in a fast paced environment? Do you enjoy problem solving and doing whats best for the customer? Are you bilingual in French and English? Then we have the job for you!Randstad is looking for a Bilingual Customer Service Representative to work for a well known optics company in the Richmond Hill area. This is a permanent, full time position. To find out more, read below.Type: Permanent Hours: Monday - Friday 9am - 5pmLocation: Richmond Hill (Leslie and Hwy 7)It is work from home for the time being Equipment is provided by the company Salary: $23/hour Benefits provided RSP matching 3 weeks VacationAdvantages- Permanent opportunity - Full time hours- Richmond Hill Location - work from home for the time being - All equipment provided by the r)company - Competitive pay ($21-23$ / you)- Summer hours- Wellness annual spending account - Room for growth and development Responsibilities- Taking inbound calls from customers - Answering emails and live chat from customers - Process customers orders in the system - Provide product knowledge to ensure the customer is making the right decision- Upsell products and services for current promotions and other similar products - Deal with any issues such as damaged products or lost shipment - Work with other lines of business to ensure top satisfaction - Other duties may applyQualifications- Bilingual in French and English is MANDATORY - 2 years of customer service experience is a must - Order management experience is an asset - Salesforce experience is an asset - Customer-focused and problem solving skills - Ability to project a positive attitude SummaryIf this sounds like something that interests you, apply today!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service Richmond Hill"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Concord, Ontario
      • Permanent
      • $40,000 - $45,000 per year
      Are you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a BILINGUAL CUSTOMER SERVICE representative to join their team. Our client is a global leader in their industry. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Bilingual Customer Service (French)PAY: $40,000 - $45,000Start date: September 1stBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (front facing customer service in a showroom)Candidate / Duties: Bilingual Customer Service (French)Candidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock , you will manage customer that walk into the store as well as phone calls. 50% of your day will be administrative work and setting youself up for the day. The remainder of the day will be assisting customers within the showroom as well as phone call and emials in which you will be responding to inquiries from clients and customers in a timely manner for warranty, exchanges, tracking numbers.Candidate is expected to provide great customer service to ensure a positive experience.Skills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within. AdvantagesWorking 8:30 am - 5:00 pm Monday to Friday Two weeks vacation BenefitsWork for a company that is small but has ample opportunites to grow. You have a name not a number with our client. ResponsibilitiesBilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock , you will manage customer that walk into the store as well as phone calls. 50% of your day will be administrative work and setting youself up for the day. The remainder of the day will be assisting customers within the showroom as well as phone call and emials in which you will be responding to inquiries from clients and customers in a timely manner for warranty, exchanges, tracking numbers.Candidate is expected to provide great customer service to ensure a positive experience.QualificationsCommunication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)SummaryAre you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a BILINGUAL CUSTOMER SERVICE representative to join their team. Our client is a global leader in their industry. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Bilingual Customer ServiceRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a BILINGUAL CUSTOMER SERVICE representative to join their team. Our client is a global leader in their industry. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Bilingual Customer Service (French)PAY: $40,000 - $45,000Start date: September 1stBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (front facing customer service in a showroom)Candidate / Duties: Bilingual Customer Service (French)Candidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock , you will manage customer that walk into the store as well as phone calls. 50% of your day will be administrative work and setting youself up for the day. The remainder of the day will be assisting customers within the showroom as well as phone call and emials in which you will be responding to inquiries from clients and customers in a timely manner for warranty, exchanges, tracking numbers.Candidate is expected to provide great customer service to ensure a positive experience.Skills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within. AdvantagesWorking 8:30 am - 5:00 pm Monday to Friday Two weeks vacation BenefitsWork for a company that is small but has ample opportunites to grow. You have a name not a number with our client. ResponsibilitiesBilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock , you will manage customer that walk into the store as well as phone calls. 50% of your day will be administrative work and setting youself up for the day. The remainder of the day will be assisting customers within the showroom as well as phone call and emials in which you will be responding to inquiries from clients and customers in a timely manner for warranty, exchanges, tracking numbers.Candidate is expected to provide great customer service to ensure a positive experience.QualificationsCommunication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)SummaryAre you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a BILINGUAL CUSTOMER SERVICE representative to join their team. Our client is a global leader in their industry. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Bilingual Customer ServiceRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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