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      • Montreal, Québec
      • Permanent
      • $43,000 - $44,000 per year
      Are you looking for a job prioritizing stability within a company that will allow you to grow and evolve? Do you want financial security and an above-average salary? Are you passionate about customer service and not afraid of goals? I have a permanent position for you as an insurance customer service advisor, working for a very reputable firm across Canada. Using your outstanding customer service skills, as an insurance customer service advisor, your role will consist of: AdvantagesHere is a list of the advantages you can benefit from for this position as an insurance client advisor in Montreal (or Laval) -Work from home in times of pandemic (working at the Laval branch afterward or Metro Cremazie) -Equipment provided by the company: computer, keyboard, mouse, headset -Full benefits as soon as Day 1-Great opportunity for advancement within the company-Have a salary of $44,000 / year and the possibility of having a salary review every year. -Annual Bonus-Work 35 hours a week -Have a rotation schedule that you always know 2 to 3 weeks ahead of time.-Permanent position -A complete paid training course for several weeks (distance learning from 9 am to 5 pm Monday to Friday)-Review of the “Autorité des marchés financiers” offered by the companyResponsibilities-Answering incoming customer calls and delivering a great customer experience. -Being able to advise clients on the various digital solutions offered by the company and inform them of the personal property and casualty insurance component. -Focus on problem-solving and finding solutions for customers.-Being able to achieve the objectives set by offering services and acting as a brand ambassador.-Work closely with the customer service team -All other related customer service tasks QualificationsYou have what it takes to shine as an insurance client advisor: -Be fluently bilingual in both English and French. -Be able to work efficiently from home -Have a good internet network + a landline phone or a cell phone with a national plan-Be able to work from home in times of pandemic but be available to work from the office when the situation permits (within a very short distance of the Crémazie metro station or Laval). -Be available for a rotational schedule that can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotational schedule of 35 hours/week, which is known 2 to 3 weeks in advance) -3 to 5 years of experience in customer service, sales is a strong asset. -Be comfortable with the objectives and not afraid to cross-sell on inbound calls-Hold a DEC or BAC or an AMF attestation -Having the AMF permit is an asset, if not, the exam is paid for by the company after the 5ᵉ week of training. -A criminal record and credit check will be conducted during the process. -You will be required to pass 3 exams during your training to obtain the required insurance license. SummaryDo you have everything you need to meet the company's criteria? Are you a committed person looking for a career? Send us your CV quickly at amelie.laprise@randstad.ca or apply directly online.
      Are you looking for a job prioritizing stability within a company that will allow you to grow and evolve? Do you want financial security and an above-average salary? Are you passionate about customer service and not afraid of goals? I have a permanent position for you as an insurance customer service advisor, working for a very reputable firm across Canada. Using your outstanding customer service skills, as an insurance customer service advisor, your role will consist of: AdvantagesHere is a list of the advantages you can benefit from for this position as an insurance client advisor in Montreal (or Laval) -Work from home in times of pandemic (working at the Laval branch afterward or Metro Cremazie) -Equipment provided by the company: computer, keyboard, mouse, headset -Full benefits as soon as Day 1-Great opportunity for advancement within the company-Have a salary of $44,000 / year and the possibility of having a salary review every year. -Annual Bonus-Work 35 hours a week -Have a rotation schedule that you always know 2 to 3 weeks ahead of time.-Permanent position -A complete paid training course for several weeks (distance learning from 9 am to 5 pm Monday to Friday)-Review of the “Autorité des marchés financiers” offered by the companyResponsibilities-Answering incoming customer calls and delivering a great customer experience. -Being able to advise clients on the various digital solutions offered by the company and inform them of the personal property and casualty insurance component. -Focus on problem-solving and finding solutions for customers.-Being able to achieve the objectives set by offering services and acting as a brand ambassador.-Work closely with the customer service team -All other related customer service tasks QualificationsYou have what it takes to shine as an insurance client advisor: -Be fluently bilingual in both English and French. -Be able to work efficiently from home -Have a good internet network + a landline phone or a cell phone with a national plan-Be able to work from home in times of pandemic but be available to work from the office when the situation permits (within a very short distance of the Crémazie metro station or Laval). -Be available for a rotational schedule that can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotational schedule of 35 hours/week, which is known 2 to 3 weeks in advance) -3 to 5 years of experience in customer service, sales is a strong asset. -Be comfortable with the objectives and not afraid to cross-sell on inbound calls-Hold a DEC or BAC or an AMF attestation -Having the AMF permit is an asset, if not, the exam is paid for by the company after the 5ᵉ week of training. -A criminal record and credit check will be conducted during the process. -You will be required to pass 3 exams during your training to obtain the required insurance license. SummaryDo you have everything you need to meet the company's criteria? Are you a committed person looking for a career? Send us your CV quickly at amelie.laprise@randstad.ca or apply directly online.
      • Montréal, Québec
      • Contract
      Are you looking to develop your experience with one of Canada's largest insurance and financial services companies? Do you have strong customer service skills? We're looking for individuals with financial industry experience who would be interested in developing their professional experience further.Advantages• Work for one of Canada's largest insurance and financial companies• 12-month contract• Montreal location• Work from home for now• $20.50/hour• Monday to Friday• 8:30 am to 4:30 pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you would be responsible for providing service to agents and customers by the daily processing and administration of transactions.Duties include:• Daily processing of transactions related to our Life insurance• Managing new claim queues• Managing incoming volumes in group inboxes - Manage departmental voice mails• Cheque matching• Reviewing documents to ensure data is correct and within specified terms and obtaining and verifying missing or incomplete data• Providing phone support as neededQualifications• Bilingual in French and English• 2+ years experience in Call Centre Customer Service• Excellent communication skills• Strong attention to detail• AdaptableSummaryIf you're interested in the Bilingual Customer Service Representative, please apply online. Qualified candidates will be contacted.
      Are you looking to develop your experience with one of Canada's largest insurance and financial services companies? Do you have strong customer service skills? We're looking for individuals with financial industry experience who would be interested in developing their professional experience further.Advantages• Work for one of Canada's largest insurance and financial companies• 12-month contract• Montreal location• Work from home for now• $20.50/hour• Monday to Friday• 8:30 am to 4:30 pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you would be responsible for providing service to agents and customers by the daily processing and administration of transactions.Duties include:• Daily processing of transactions related to our Life insurance• Managing new claim queues• Managing incoming volumes in group inboxes - Manage departmental voice mails• Cheque matching• Reviewing documents to ensure data is correct and within specified terms and obtaining and verifying missing or incomplete data• Providing phone support as neededQualifications• Bilingual in French and English• 2+ years experience in Call Centre Customer Service• Excellent communication skills• Strong attention to detail• AdaptableSummaryIf you're interested in the Bilingual Customer Service Representative, please apply online. Qualified candidates will be contacted.
      • Montréal, Québec
      • Contract
      • $19.50 per hour
      Are you looking for a new position that will allow you to develop your customer service skills while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced customer service representatives to provide web support to members, while working from the comfort of your own home.As a customer service and web support agent you will be responsible for answering technical support requests related to the new integrated member site, either by phone or email.3-4 month contract, possibility of extensionSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employmentTraining: May 2021Location: work from home **This position is only open to candidates who reside in the province of Quebec. However, it will be essential to have access to high speed internet to be able to hold this job.AdvantagesBelow is a summary of the benefits you can enjoy in this role as a bilingual Customer Service and Web Support Agent:- Working 100% at home during the length of the contract - A dynamic work environment- Schedule from Monday to Friday only, weekends are free.- Possibility of extension and advancement within the company- Equipment provided by the employer - Virtual training - duration 2 weeks - An inclusive and accessible work environment - Working with a leading Canadian companyResponsibilitiesAs a bilingual customer service and web support agent, you will be responsible for..:- Using your high level customer service to dialogue with customers to fully understand their needs (inbound calls)- Provide advice regarding their needs or difficulties when navigating on the website, or other requests related to their account - Troubleshooting and resolving technical problems by phone and email, password resets, remote troubleshooting- Building and maintaining strong client relationshipsQualificationsTo provide an exceptional customer experience and web support, here's what you'll need as a bilingual customer service and web support agent:- Excellent English and French language skills, both written and oral- Experience in customer service and customer support - Strong problem-solving skills and ability to use good judgement- Passionate about technology with proven technical skills - Ability to empathize with the needs and technical know-how of each customer - Skills in organising and prioritising workSummary4 month contract, possibility of extensionSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employment Training: beginning of May 2021 Are you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "Web Support Agent - Insurance" :carrie.nie@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,
      Are you looking for a new position that will allow you to develop your customer service skills while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced customer service representatives to provide web support to members, while working from the comfort of your own home.As a customer service and web support agent you will be responsible for answering technical support requests related to the new integrated member site, either by phone or email.3-4 month contract, possibility of extensionSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employmentTraining: May 2021Location: work from home **This position is only open to candidates who reside in the province of Quebec. However, it will be essential to have access to high speed internet to be able to hold this job.AdvantagesBelow is a summary of the benefits you can enjoy in this role as a bilingual Customer Service and Web Support Agent:- Working 100% at home during the length of the contract - A dynamic work environment- Schedule from Monday to Friday only, weekends are free.- Possibility of extension and advancement within the company- Equipment provided by the employer - Virtual training - duration 2 weeks - An inclusive and accessible work environment - Working with a leading Canadian companyResponsibilitiesAs a bilingual customer service and web support agent, you will be responsible for..:- Using your high level customer service to dialogue with customers to fully understand their needs (inbound calls)- Provide advice regarding their needs or difficulties when navigating on the website, or other requests related to their account - Troubleshooting and resolving technical problems by phone and email, password resets, remote troubleshooting- Building and maintaining strong client relationshipsQualificationsTo provide an exceptional customer experience and web support, here's what you'll need as a bilingual customer service and web support agent:- Excellent English and French language skills, both written and oral- Experience in customer service and customer support - Strong problem-solving skills and ability to use good judgement- Passionate about technology with proven technical skills - Ability to empathize with the needs and technical know-how of each customer - Skills in organising and prioritising workSummary4 month contract, possibility of extensionSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employment Training: beginning of May 2021 Are you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "Web Support Agent - Insurance" :carrie.nie@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,
      • Montréal, Québec
      • Contract
      We are looking for a Bilingual Customer Representative for our client in the printing and telecommunications industry. If you have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Customer Service Representative, you will be responsible for assisting customers with their inquiries and complaints.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of $19.90 per hour- Monday to Friday- No weekends- Rotating shifts between 8:30 to 5pm- Montreal area- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: May 17, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Effectively manage and take ownership of customer inquiries (phone, email, online via xerox.ca) through to resolution• Research and analyze customer issues and recommend solutions within empowerment guidelines• Process billing adjustments with a high level of accuracy• Effectively communicating with other internal clients and partners• Escalate issues to resolve inquiries within pre-defined service levels• Ensure excellent customer experienceQualifications• Bilingual (French and English)• College / University degree or business equivalent• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Customer Service Representative role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.
      We are looking for a Bilingual Customer Representative for our client in the printing and telecommunications industry. If you have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Customer Service Representative, you will be responsible for assisting customers with their inquiries and complaints.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of $19.90 per hour- Monday to Friday- No weekends- Rotating shifts between 8:30 to 5pm- Montreal area- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: May 17, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Effectively manage and take ownership of customer inquiries (phone, email, online via xerox.ca) through to resolution• Research and analyze customer issues and recommend solutions within empowerment guidelines• Process billing adjustments with a high level of accuracy• Effectively communicating with other internal clients and partners• Escalate issues to resolve inquiries within pre-defined service levels• Ensure excellent customer experienceQualifications• Bilingual (French and English)• College / University degree or business equivalent• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Customer Service Representative role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.
      • Montréal, Québec
      • Permanent
      • $17 per year
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Montreal.This is a permanent full-time position working as a Bilingual Customer Service Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hour.Location: ANYWHERE IN CANADA*position is working from home - remote*Hours: Must be available to work rotational hours between Monday-Sunday, 7:00 AM EST - 11:00 PM EST*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: MONDAY 17th MAY Orientation Date: TUESDAY 11th MayAs a Bilingual Customer Service Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Advantages- Work with a leading global company- Permanent full-time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call center environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat, or by email- Explaining details and processes to customers over the phone, email, or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech-savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryInterested? Apply now.Here is how to apply:- send me your CV directly to sophie.hickles@randstad.ca with the subject "Bilingual CSR- Anywhere in Canada!"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Montreal.This is a permanent full-time position working as a Bilingual Customer Service Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hour.Location: ANYWHERE IN CANADA*position is working from home - remote*Hours: Must be available to work rotational hours between Monday-Sunday, 7:00 AM EST - 11:00 PM EST*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: MONDAY 17th MAY Orientation Date: TUESDAY 11th MayAs a Bilingual Customer Service Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Advantages- Work with a leading global company- Permanent full-time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call center environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat, or by email- Explaining details and processes to customers over the phone, email, or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech-savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryInterested? Apply now.Here is how to apply:- send me your CV directly to sophie.hickles@randstad.ca with the subject "Bilingual CSR- Anywhere in Canada!"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!
      • Montréal, Québec
      • Contract
      We are looking for a Bilingual Customer Representative for our client in the printing and telecommunications industry. If you have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Customer Service Representative, you will be responsible for assisting customers with their inquiries and complaints.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of $19.90 per hour- Monday to Friday- No weekends- Rotating shifts between 8:30 to 5pm- Montreal area- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: May 17, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Effectively manage and take ownership of customer inquiries (phone, email, online via xerox.ca) through to resolution• Research and analyze customer issues and recommend solutions within empowerment guidelines• Process billing adjustments with a high level of accuracy• Effectively communicating with other internal clients and partners• Escalate issues to resolve inquiries within pre-defined service levels• Ensure excellent customer experienceQualifications• Bilingual (French and English)• College / University degree or business equivalent• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Customer Service Representative role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.
      We are looking for a Bilingual Customer Representative for our client in the printing and telecommunications industry. If you have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Customer Service Representative, you will be responsible for assisting customers with their inquiries and complaints.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of $19.90 per hour- Monday to Friday- No weekends- Rotating shifts between 8:30 to 5pm- Montreal area- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: May 17, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Effectively manage and take ownership of customer inquiries (phone, email, online via xerox.ca) through to resolution• Research and analyze customer issues and recommend solutions within empowerment guidelines• Process billing adjustments with a high level of accuracy• Effectively communicating with other internal clients and partners• Escalate issues to resolve inquiries within pre-defined service levels• Ensure excellent customer experienceQualifications• Bilingual (French and English)• College / University degree or business equivalent• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Customer Service Representative role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.
      • Montréal, Québec
      • Contract
      We are looking for a Bilingual Customer Representative for our client in the printing and telecommunications industry. If you have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Customer Service Representative, you will be responsible for assisting customers with their inquiries and complaints.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of $19.90 per hour- Monday to Friday- No weekends- Rotating shifts between 8:30 to 5pm- Montreal area- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: May 17, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Effectively manage and take ownership of customer inquiries (phone, email, online via xerox.ca) through to resolution• Research and analyze customer issues and recommend solutions within empowerment guidelines• Process billing adjustments with a high level of accuracy• Effectively communicating with other internal clients and partners• Escalate issues to resolve inquiries within pre-defined service levels• Ensure excellent customer experienceQualifications• Bilingual (French and English)• College / University degree or business equivalent• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Customer Service Representative role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.
      We are looking for a Bilingual Customer Representative for our client in the printing and telecommunications industry. If you have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Customer Service Representative, you will be responsible for assisting customers with their inquiries and complaints.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of $19.90 per hour- Monday to Friday- No weekends- Rotating shifts between 8:30 to 5pm- Montreal area- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: May 17, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Effectively manage and take ownership of customer inquiries (phone, email, online via xerox.ca) through to resolution• Research and analyze customer issues and recommend solutions within empowerment guidelines• Process billing adjustments with a high level of accuracy• Effectively communicating with other internal clients and partners• Escalate issues to resolve inquiries within pre-defined service levels• Ensure excellent customer experienceQualifications• Bilingual (French and English)• College / University degree or business equivalent• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Customer Service Representative role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.
      • Montréal, Québec
      • Permanent
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Quebec.This is permanent full time position working as a Bilingual Customer Service and Sales Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $15.75/hour.Location: Anywhere in QuebecHours: Must be available to work rotational hours between Monday-Sunday, 9:00AM - 9:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: May 3rd, 2021 Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilitiesAs a Bilingual Customer Service and Sales Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns, you will also upsell to them different services and prodcuts based on your understanding of their needs and interests. Responsibilities and duties:- Inbound call centre environment (work from home)- Provide exceptional customer service and first call resolution- Upsell the different prodcuts and services that the company has to offer based on your understanding of the customer needs and interests - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessaryQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to yasameen.aljanabi@randstad.ca with the subject "Bilingual CSR- Quebec"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryBilingual customer service and sales representative Start date will be on May 3rd 2021 Pay Rate: $15.75 per hour Hours of operation: Monday to Sunday from 9am to 9pm (rotational shifts)
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Quebec.This is permanent full time position working as a Bilingual Customer Service and Sales Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $15.75/hour.Location: Anywhere in QuebecHours: Must be available to work rotational hours between Monday-Sunday, 9:00AM - 9:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: May 3rd, 2021 Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilitiesAs a Bilingual Customer Service and Sales Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns, you will also upsell to them different services and prodcuts based on your understanding of their needs and interests. Responsibilities and duties:- Inbound call centre environment (work from home)- Provide exceptional customer service and first call resolution- Upsell the different prodcuts and services that the company has to offer based on your understanding of the customer needs and interests - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessaryQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to yasameen.aljanabi@randstad.ca with the subject "Bilingual CSR- Quebec"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryBilingual customer service and sales representative Start date will be on May 3rd 2021 Pay Rate: $15.75 per hour Hours of operation: Monday to Sunday from 9am to 9pm (rotational shifts)
      • Montréal, Québec
      • Contract
      Looking for a short term assignment? Our client, a leader in the benefits/insurance industry, is looking for a customer service agent for their call center team in Montreal.You will be responsible for:- Answering calls from clients, resolving issues, and responding to inquiries related to retirement plans- Building and maintaining a professional relationship with all participants- Navigating in different systems and providing clients with appropriate information as neededAdvantagesWork from home for nowSchedule: Monday to Friday2 month assignmentStart date: July 12th, 2021rolling shifts from 8am to 8pmHours : 37.5 hours per weekSalary : 19$/hWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs. Responsibilities- Answering calls from clients, resolving issues, and responding to inquiries related to retirement plans- Building and maintaining a professional relationship with all participants- Navigating in different systems and providing clients with appropriate information as neededQualifications- Bilingualism is mandatory (French and English) - Written and Spoken;- Minimum 2 years of experience in a call center position- Excellent computer skills (Word, Excel, Outlook);- Ability to navigate between multiple computer applications at the same time.SummaryQualified and interested in this position? Create your profile at www.randstad.ca and apply online. Qualified candidates will be contacted.
      Looking for a short term assignment? Our client, a leader in the benefits/insurance industry, is looking for a customer service agent for their call center team in Montreal.You will be responsible for:- Answering calls from clients, resolving issues, and responding to inquiries related to retirement plans- Building and maintaining a professional relationship with all participants- Navigating in different systems and providing clients with appropriate information as neededAdvantagesWork from home for nowSchedule: Monday to Friday2 month assignmentStart date: July 12th, 2021rolling shifts from 8am to 8pmHours : 37.5 hours per weekSalary : 19$/hWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs. Responsibilities- Answering calls from clients, resolving issues, and responding to inquiries related to retirement plans- Building and maintaining a professional relationship with all participants- Navigating in different systems and providing clients with appropriate information as neededQualifications- Bilingualism is mandatory (French and English) - Written and Spoken;- Minimum 2 years of experience in a call center position- Excellent computer skills (Word, Excel, Outlook);- Ability to navigate between multiple computer applications at the same time.SummaryQualified and interested in this position? Create your profile at www.randstad.ca and apply online. Qualified candidates will be contacted.
      • Montréal, Québec
      • Permanent
      Do you want to pursue a career in call center? Are you Bilingual in English/French? Do you enjoy interacting with customers? Are you full-time available? Are you located in Montreal?If you answered "yes" to any of the above, then this opportunity is for you! All candidates encouraged to apply! We want to hear from YOU.This is your opportunity to work in a TOP growing call center in Canada, utilize your Customer Service experience, and enjoy working in rich culture!Contract to permanent position starting as of May 25th 2021 What(Job title)?- Bilingual Outbound Customer Service Representative (Outbound Solutions Specialist)- Telecom Industry- Bilingual (French and English)Where?- Work from home in Montreal, QuebecWhen?- Training starts May 25th 2021 Hours of Operation:Monday - Sunday11 am to 9 pm (rotational shifts)Pay rate: $16.5 per hour (plus additional sales incentives)Advantages- One of the fastest growing call centers in Canada- Telecom Industry- Benefits package available at a reduced rate- Safe and clean working environment- Immediate hiring- Work from home - Entry level opportunity - All welcome to apply!- Great work culture & work/life balance- Career progression opportunities!- Weekly Pay!Responsibilities- Outbound call support in a call center environment- Promote and recommend the latest services to existing customers on inbound/outbound sales calls- Enter and maintain the information in multiple computer systems- Provide quick and accurate responses in accordance with the service standards set in place and responds to requests- Offer a solution to the customers to best fulfill their requests- Deliver the best customer experience by responding to customer inquires in a professional attitude- Warm sales to existing customerQualifications- Previous experience in customer service, sales, retail or call center is required- Excellent English communication skills- Detail oriented & organized- Strong computer skills- Full time availability including weekendsHere's how you can apply:- Email your resume to Yasameen at yasameen.aljanabi@randstad.ca with subject line "Montreal Telecom"- Apply directly on www.randstad.cahuman forward.SummaryBilingual Outbound Solutions SpecialistMay 25th 2021 Pay: $16.5 per hour.
      Do you want to pursue a career in call center? Are you Bilingual in English/French? Do you enjoy interacting with customers? Are you full-time available? Are you located in Montreal?If you answered "yes" to any of the above, then this opportunity is for you! All candidates encouraged to apply! We want to hear from YOU.This is your opportunity to work in a TOP growing call center in Canada, utilize your Customer Service experience, and enjoy working in rich culture!Contract to permanent position starting as of May 25th 2021 What(Job title)?- Bilingual Outbound Customer Service Representative (Outbound Solutions Specialist)- Telecom Industry- Bilingual (French and English)Where?- Work from home in Montreal, QuebecWhen?- Training starts May 25th 2021 Hours of Operation:Monday - Sunday11 am to 9 pm (rotational shifts)Pay rate: $16.5 per hour (plus additional sales incentives)Advantages- One of the fastest growing call centers in Canada- Telecom Industry- Benefits package available at a reduced rate- Safe and clean working environment- Immediate hiring- Work from home - Entry level opportunity - All welcome to apply!- Great work culture & work/life balance- Career progression opportunities!- Weekly Pay!Responsibilities- Outbound call support in a call center environment- Promote and recommend the latest services to existing customers on inbound/outbound sales calls- Enter and maintain the information in multiple computer systems- Provide quick and accurate responses in accordance with the service standards set in place and responds to requests- Offer a solution to the customers to best fulfill their requests- Deliver the best customer experience by responding to customer inquires in a professional attitude- Warm sales to existing customerQualifications- Previous experience in customer service, sales, retail or call center is required- Excellent English communication skills- Detail oriented & organized- Strong computer skills- Full time availability including weekendsHere's how you can apply:- Email your resume to Yasameen at yasameen.aljanabi@randstad.ca with subject line "Montreal Telecom"- Apply directly on www.randstad.cahuman forward.SummaryBilingual Outbound Solutions SpecialistMay 25th 2021 Pay: $16.5 per hour.
      • Montréal, Québec
      • Contract
      Does working for a company that aims to ensure the protection of the public appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for 2 Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 21 to $ 23 per hour depending on experienceSchedule: Monday to Friday 8 a.m. to 4:30 p.m. (full time - 35 hours a week)Start of employment: as quickly as possibleTemporary principal of 6 months with possibility of extensionAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Quick hiring process- Competitive salaryResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Acceptance of incoming calls regarding license revocations- Explain to members the nature and cost of the services offered- Respond to requests for information- Proceed with the registration process for members of the orderQualificationsTo deliver exceptional service, here's what you'll need as a Home Customer Service Agent : - Use good judgment- Bilingualism or advanced English (written and oral)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be independentSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 21 to $ 23 per hour depending on experienceSchedule: Monday to Friday 8 a.m. to 4:30 p.m. (full time - 35 hours a week)Start of employment: as quickly as possibleTemporary principal of 6 months with possibility of extensionAre you interested in the position? Send us your CV directly to hakeem.caron@randstad.ca with the subject line "Customer Service Agent"We look forward to discussing this opportunity with you,Hakeemhakeem.caron@randstad.ca
      Does working for a company that aims to ensure the protection of the public appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for 2 Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 21 to $ 23 per hour depending on experienceSchedule: Monday to Friday 8 a.m. to 4:30 p.m. (full time - 35 hours a week)Start of employment: as quickly as possibleTemporary principal of 6 months with possibility of extensionAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Quick hiring process- Competitive salaryResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Acceptance of incoming calls regarding license revocations- Explain to members the nature and cost of the services offered- Respond to requests for information- Proceed with the registration process for members of the orderQualificationsTo deliver exceptional service, here's what you'll need as a Home Customer Service Agent : - Use good judgment- Bilingualism or advanced English (written and oral)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be independentSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 21 to $ 23 per hour depending on experienceSchedule: Monday to Friday 8 a.m. to 4:30 p.m. (full time - 35 hours a week)Start of employment: as quickly as possibleTemporary principal of 6 months with possibility of extensionAre you interested in the position? Send us your CV directly to hakeem.caron@randstad.ca with the subject line "Customer Service Agent"We look forward to discussing this opportunity with you,Hakeemhakeem.caron@randstad.ca

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