job postings bilingual customer service jobs in montreal

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bilingual customer service montreal Jobs

about bilingual customer service jobs in Montreal

It’s no surprise Montreal has a large bilingual customer service industry. Being bilingual is a requirement for most jobs in the city. Currently, there are more than 25,000 bilingual customer service jobs. This is a 1.6% increase since last year. However, jobs in this area have dropped by 15% since 2007. Candidates with the ability to speak languages other than French and English, and have strong communication and business skills, are highly sought after candidates.

bilingual customer service salaries in Montreal

Being bilingual with the ability to communicate in English and French in Montreal is a necessity for customer service professionals. It can also have an impact on the jobs you qualify for and your average annual salary. Here are the average salaries for bilingual customer service representatives working on Montreal and throughout Quebec:

Entry level salary: $36k to $42.7k
Intermediate salary: $39.9k to $47.3k
Senior salary: $43.5k to $51.5k

top industries for bilingual customer service workers in Montreal

Being bilingual is important for customer service professionals in Montreal. Companies in all industries are always looking for service professionals who can communicate effectively not only in English and French, but many other languages. If you are looking for bilingual customer service jobs in Montreal, these industries offer the best career opportunities currently:

  • Business support services
  • Wired telecommunications carriers
  • Wireless telecommunications carriers
  • Automobile dealers
  • Insurance carriers

in demand skills in


In addition to being able to speak and communicate in more than one language, bilingual customer service reps need to have strong sales, marketing and technology skills. It’s these skills that will help them grow professionally. Here are the top in demand skills hiring companies in Montreal want to see in candidates:

  • Bilingual French
  • Microsoft Office
  • Customer Relations Management (CRM)
  • Technical support
  • Salesforce

next steps for bilingual customer service

Bilingual customer service jobs will continue to play an important role in the service industry in Montreal and throughout Quebec. Customer service professionals with the ability to speak multiple languages will be in demand and will be able to take the step up to sales, customer service and communications management positions.

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