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        • Fredericton, New Brunswick
        • Contract
        • $19.00 per hour
        The next step in your career is calling. If you are bilingual in French and English, have an outgoing phone personality, and excel at communicating with customers in an open and welcoming way, we want to hear from you! We’re looking for skilled professionals who genuinely enjoy working with people and helping others. If you’re adaptable and open to a fast-moving, dynamic work environment, this is a great opportunity for you to shine. To be successful, you must provide customers with a top-notch experience. Previous experience in a customer service job is an asset but not a requirement.About this job•Work From Home •Weekend Shift - Saturday & Sunday•Shift: 8:30am to 4:30pmWhat will the Bilingual Customer Service Representative role entail?In this call centre job, your primary role will be to interact with customers to assist with product information and orders. Some of your responsibilities will include:•Triage high volume of calls •Asking questions to determine appropriate department to transfer the calls to•Transferring calls•General customer serviceAdvantagesWork from homeUse your bilingual skills in a professional environment12 month contractStrong potential for extension$19/hourWeekend - Saturday & Sunday8:30am to 4:30pmStart date: October 22nd, 2020Ideal for students or anyone looking for a part-time job on weekendsWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.QualificationsAre you the right fit?•You are fluent in French and English•Strong customer service experience - call centre experience ideal•You have excellent listening and communication skills•You excel at multitasking and working in a fast-paced environmentDo you think you’d be a good fit for this role? If you're interested in the Bilingual Customer Service Representative, you can apply online at www.randstad.ca to be considered for the role. We hope to hear from you soon.House,Justin-BELLRND,Carole-BELLRNDPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGESWork from homeUse your bilingual skills in a professional environment12 month contractStrong potential for extension$19/hourWeekend - Saturday & Sunday8:30am to 4:30pmStart date: October 22nd, 2020Ideal for students or anyone looking for a part-time job on weekendsWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.RESPONSIBILITIESQUALIFICATIONSAre you the right fit?•You are fluent in French and English•Strong customer service experience - call centre experience ideal•You have excellent listening and communication skills•You excel at multitasking and working in a fast-paced environmentDo you think you’d be a good fit for this role? If you're interested in the Bilingual Customer Service Representative, you can apply online at www.randstad.ca to be considered for the role. We hope to hear from you soon.
        The next step in your career is calling. If you are bilingual in French and English, have an outgoing phone personality, and excel at communicating with customers in an open and welcoming way, we want to hear from you! We’re looking for skilled professionals who genuinely enjoy working with people and helping others. If you’re adaptable and open to a fast-moving, dynamic work environment, this is a great opportunity for you to shine. To be successful, you must provide customers with a top-notch experience. Previous experience in a customer service job is an asset but not a requirement.About this job•Work From Home •Weekend Shift - Saturday & Sunday•Shift: 8:30am to 4:30pmWhat will the Bilingual Customer Service Representative role entail?In this call centre job, your primary role will be to interact with customers to assist with product information and orders. Some of your responsibilities will include:•Triage high volume of calls •Asking questions to determine appropriate department to transfer the calls to•Transferring calls•General customer serviceAdvantagesWork from homeUse your bilingual skills in a professional environment12 month contractStrong potential for extension$19/hourWeekend - Saturday & Sunday8:30am to 4:30pmStart date: October 22nd, 2020Ideal for students or anyone looking for a part-time job on weekendsWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.QualificationsAre you the right fit?•You are fluent in French and English•Strong customer service experience - call centre experience ideal•You have excellent listening and communication skills•You excel at multitasking and working in a fast-paced environmentDo you think you’d be a good fit for this role? If you're interested in the Bilingual Customer Service Representative, you can apply online at www.randstad.ca to be considered for the role. We hope to hear from you soon.House,Justin-BELLRND,Carole-BELLRNDPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGESWork from homeUse your bilingual skills in a professional environment12 month contractStrong potential for extension$19/hourWeekend - Saturday & Sunday8:30am to 4:30pmStart date: October 22nd, 2020Ideal for students or anyone looking for a part-time job on weekendsWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.RESPONSIBILITIESQUALIFICATIONSAre you the right fit?•You are fluent in French and English•Strong customer service experience - call centre experience ideal•You have excellent listening and communication skills•You excel at multitasking and working in a fast-paced environmentDo you think you’d be a good fit for this role? If you're interested in the Bilingual Customer Service Representative, you can apply online at www.randstad.ca to be considered for the role. We hope to hear from you soon.
        • Saint John, New Brunswick
        • Permanent
        • $45,200 per year
        Are you ready to take the next step in your career? Do you have excellent English communication skills? Do you enjoy providing advice and problem solving? Are you interested in the financial/insurance industry?If you answered "yes", then this may be the the opportunity you have been looking for.Position: Customer Service Insurance Advisor - Permanent full timeLocation: Temporarily work from home due to Covid-19.Must be local to the Saint John, NB area.Hours of Operation:Monday - Saturday8:00AM - 11:00PM35 hour work weekADVANTAGES- Competitive salary starting at $45,200 (bilingual premium if fluent French speaking)- Permanent position- Sundays off- Guaranteed full time hours- 35 hour work week- Great career path for the financial/insurance industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through training to become General Insurance LicensedRESPONSIBILITIESResponsibilities for the Customer Service Insurance Advisor include (but are not limited to):- Inbound call centre environment- Handle 35-50 calls/day- Provide advice regarding auto and property insurance needs- Provide an excellent customer service experience- Maintain sales targets by up-selling and cross-selling products- Promote a positive company reputation- Will go through training to become General Insurance LicensedQUALIFICATIONS- Excellent English communication skills (asset and bilingual premium for fluent French language)- Strong computer/keyboarding skills- Minimum 2 years previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Position is dependent on clear criminal and credit background checkSUMMARYHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Insurance CSR - Saint John".
        Are you ready to take the next step in your career? Do you have excellent English communication skills? Do you enjoy providing advice and problem solving? Are you interested in the financial/insurance industry?If you answered "yes", then this may be the the opportunity you have been looking for.Position: Customer Service Insurance Advisor - Permanent full timeLocation: Temporarily work from home due to Covid-19.Must be local to the Saint John, NB area.Hours of Operation:Monday - Saturday8:00AM - 11:00PM35 hour work weekADVANTAGES- Competitive salary starting at $45,200 (bilingual premium if fluent French speaking)- Permanent position- Sundays off- Guaranteed full time hours- 35 hour work week- Great career path for the financial/insurance industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through training to become General Insurance LicensedRESPONSIBILITIESResponsibilities for the Customer Service Insurance Advisor include (but are not limited to):- Inbound call centre environment- Handle 35-50 calls/day- Provide advice regarding auto and property insurance needs- Provide an excellent customer service experience- Maintain sales targets by up-selling and cross-selling products- Promote a positive company reputation- Will go through training to become General Insurance LicensedQUALIFICATIONS- Excellent English communication skills (asset and bilingual premium for fluent French language)- Strong computer/keyboarding skills- Minimum 2 years previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Position is dependent on clear criminal and credit background checkSUMMARYHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Insurance CSR - Saint John".
        • Dieppe, New Brunswick
        • Permanent
        • $47,300 per year
        Are you ready to take the next step in your career? Are you fluent bilingual English and French? Do you enjoy providing advice and problem solving? Are you interested in the financial/insurance industry?If you answered "yes", then this may be the the opportunity you have been looking for.Position: Customer Service Insurance Advisor - Permanent full timeLocation: Temporarily work from home due to Covid-19.Must be local to the Moncton, NB area.Hours of Operation:Monday - Saturday8:00AM - 11:00PM35 hour work weekADVANTAGES- Competitive salary starting at $47,300- Permanent position- Sundays off- Guaranteed full time hours- 35 hour work week- Great career path for the financial/insurance industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through training to become General Insurance LicensedRESPONSIBILITIESResponsibilities for the Customer Service Insurance Advisor include (but are not limited to):- Inbound call centre environment- Handle 35-50 calls/day in both English and French language- Provide advice regarding auto and property insurance needs- Provide an excellent customer service experience- Maintain sales targets by up-selling and cross-selling products- Promote a positive company reputation- Will go through training to become General Insurance LicensedQUALIFICATIONS- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Position is dependent on clear criminal and credit background checkSUMMARYHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Insurance CSR - Moncton".
        Are you ready to take the next step in your career? Are you fluent bilingual English and French? Do you enjoy providing advice and problem solving? Are you interested in the financial/insurance industry?If you answered "yes", then this may be the the opportunity you have been looking for.Position: Customer Service Insurance Advisor - Permanent full timeLocation: Temporarily work from home due to Covid-19.Must be local to the Moncton, NB area.Hours of Operation:Monday - Saturday8:00AM - 11:00PM35 hour work weekADVANTAGES- Competitive salary starting at $47,300- Permanent position- Sundays off- Guaranteed full time hours- 35 hour work week- Great career path for the financial/insurance industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through training to become General Insurance LicensedRESPONSIBILITIESResponsibilities for the Customer Service Insurance Advisor include (but are not limited to):- Inbound call centre environment- Handle 35-50 calls/day in both English and French language- Provide advice regarding auto and property insurance needs- Provide an excellent customer service experience- Maintain sales targets by up-selling and cross-selling products- Promote a positive company reputation- Will go through training to become General Insurance LicensedQUALIFICATIONS- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Position is dependent on clear criminal and credit background checkSUMMARYHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Insurance CSR - Moncton".
        • Dieppe, New Brunswick
        • Permanent
        • $47,300 per year
        Are you ready to take the next step in your career? Are you fluent bilingual English and French? Do you enjoy providing advice and problem solving? Are you interested in the financial/insurance industry?If you answered "yes", then this may be the the opportunity you have been looking for.Position: Customer Service Insurance Advisor - Permanent full timeLocation: Temporarily work from home due to Covid-19.Must be local to the Moncton, NB area.Hours of Operation:Monday - Saturday8:00AM - 11:00PM35 hour work weekADVANTAGES- Competitive salary starting at $47,300- Permanent position- Sundays off- Guaranteed full time hours- 35 hour work week- Great career path for the financial/insurance industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through training to become General Insurance LicensedRESPONSIBILITIESResponsibilities for the Customer Service Insurance Advisor include (but are not limited to):- Inbound call centre environment- Handle 35-50 calls/day in both English and French language- Provide advice regarding auto and property insurance needs- Provide an excellent customer service experience- Maintain sales targets by up-selling and cross-selling products- Promote a positive company reputation- Will go through training to become General Insurance LicensedQUALIFICATIONS- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Position is dependent on clear criminal and credit background checkSUMMARYHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Insurance CSR - Moncton".
        Are you ready to take the next step in your career? Are you fluent bilingual English and French? Do you enjoy providing advice and problem solving? Are you interested in the financial/insurance industry?If you answered "yes", then this may be the the opportunity you have been looking for.Position: Customer Service Insurance Advisor - Permanent full timeLocation: Temporarily work from home due to Covid-19.Must be local to the Moncton, NB area.Hours of Operation:Monday - Saturday8:00AM - 11:00PM35 hour work weekADVANTAGES- Competitive salary starting at $47,300- Permanent position- Sundays off- Guaranteed full time hours- 35 hour work week- Great career path for the financial/insurance industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through training to become General Insurance LicensedRESPONSIBILITIESResponsibilities for the Customer Service Insurance Advisor include (but are not limited to):- Inbound call centre environment- Handle 35-50 calls/day in both English and French language- Provide advice regarding auto and property insurance needs- Provide an excellent customer service experience- Maintain sales targets by up-selling and cross-selling products- Promote a positive company reputation- Will go through training to become General Insurance LicensedQUALIFICATIONS- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Position is dependent on clear criminal and credit background checkSUMMARYHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Insurance CSR - Moncton".
        • Moncton, New Brunswick
        • Permanent
        • $45,300 per year
        Looking to take an exciting new step in your career? Are you a people-person who loves to help clients meet their needs? If so, we have a great full-time work from home opportunity for you in the insurance industry! This is the perfect opportunity for you to use your customer service experience, if you are fully bilingual in English and French, in order to take the next step in your career, and work with a leading and respectable Canadian company! All candidates encouraged to apply! Regardless of your experience, if you are bilingual, we want to hear from you. Please send to us your update resume to : liena.elsayed@randstad.ca and karen.leiton@randstad.ca Location: Temporarily work from home due to Covid-19. Must be local to the Moncton / Dieppe, New Brunswick area Training: January 2021 Hours of Operation: Monday - Saturday from 8:00AM to 11:00PMPermanent position: 35 hour per week As an Insurance Advisor in Moncton / Dieppe, you will be responsible for : - Taking inbound calls from existing clients for different types of insurance (35-50 calls/day in both English and French language) - Using your top-notch customer service to engage with clients in order to understand their needs- Recommending products to clients, providing advice regarding their insurance needs - Maintain sales targets by up-selling and cross-selling products- Building and maintaining strong client relationsAdvantagesAdvantages of working as an Insurance Advisor in Moncton / Dieppe :- Working from home during the pandemic- A rewarding career with opportunities for growth and professional development- Ongoing coaching to help ensure you are confident and successful every step of the way- Competitive wage: $45,300 yearly - Paid training and Sundays off- Inclusive and accessible work environment- Working with a leading Canadian company- Equipment provided to you- 35 hour work week- Benefits and vacations : permanent position - Will go through training to become General Insurance Licensed (AMF)QualificationsTo provide a legendary customer experience, here’s what you’ll need as an Insurance Advisor in Moncton / Dieppe: - Fully bilingual in English and French- 2+ years experience in retail, sales, customer service, call centre, insurance, banking, travel, hospitality or similar positions - Excellent verbal and written communication skills- Being natural to upsell with a strong ability to recommend and promote products- Full time availability, from Monday to Saturday (schedules will be given in advance)- Must be available for 5 weeks full time paid training- Must be able to pick up equipment from office in Moncton / Dieppe, New Brunswick- Relevant Insurance certifications (e.g. AMF, general insurance license) are an asset- Position is dependent on clear criminal and credit background checkAre you interested in the position? Send your CV with the subject "Insurance Advisor in Moncton / Dieppe"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you,Liena and Karenliena.elsayed@randstad.ca karen.leiton@randstad.ca Karen,StevenPhone Number:514.791.2294Fax Number:514.350.0034ADVANTAGESAdvantages of working as an Insurance Advisor in Moncton / Dieppe :- Working from home during the pandemic- A rewarding career with opportunities for growth and professional development- Ongoing coaching to help ensure you are confident and successful every step of the way- Competitive wage: $45,300 yearly - Paid training and Sundays off- Inclusive and accessible work environment- Working with a leading Canadian company- Equipment provided to you- 35 hour work week- Benefits and vacations : permanent position - Will go through training to become General Insurance Licensed (AMF)RESPONSIBILITIESQUALIFICATIONSTo provide a legendary customer experience, here’s what you’ll need as an Insurance Advisor in Moncton / Dieppe: - Fully bilingual in English and French- 2+ years experience in retail, sales, customer service, call centre, insurance, banking, travel, hospitality or similar positions - Excellent verbal and written communication skills- Being natural to upsell with a strong ability to recommend and promote products- Full time availability, from Monday to Saturday (schedules will be given in advance)- Must be available for 5 weeks full time paid training- Must be able to pick up equipment from office in Moncton / Dieppe, New Brunswick- Relevant Insurance certifications (e.g. AMF, general insurance license) are an asset- Position is dependent on clear criminal and credit background checkAre you interested in the position? Send your CV with the subject "Insurance Advisor in Moncton / Dieppe"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you,Liena and Karenliena.elsayed@randstad.ca karen.leiton@randstad.ca
        Looking to take an exciting new step in your career? Are you a people-person who loves to help clients meet their needs? If so, we have a great full-time work from home opportunity for you in the insurance industry! This is the perfect opportunity for you to use your customer service experience, if you are fully bilingual in English and French, in order to take the next step in your career, and work with a leading and respectable Canadian company! All candidates encouraged to apply! Regardless of your experience, if you are bilingual, we want to hear from you. Please send to us your update resume to : liena.elsayed@randstad.ca and karen.leiton@randstad.ca Location: Temporarily work from home due to Covid-19. Must be local to the Moncton / Dieppe, New Brunswick area Training: January 2021 Hours of Operation: Monday - Saturday from 8:00AM to 11:00PMPermanent position: 35 hour per week As an Insurance Advisor in Moncton / Dieppe, you will be responsible for : - Taking inbound calls from existing clients for different types of insurance (35-50 calls/day in both English and French language) - Using your top-notch customer service to engage with clients in order to understand their needs- Recommending products to clients, providing advice regarding their insurance needs - Maintain sales targets by up-selling and cross-selling products- Building and maintaining strong client relationsAdvantagesAdvantages of working as an Insurance Advisor in Moncton / Dieppe :- Working from home during the pandemic- A rewarding career with opportunities for growth and professional development- Ongoing coaching to help ensure you are confident and successful every step of the way- Competitive wage: $45,300 yearly - Paid training and Sundays off- Inclusive and accessible work environment- Working with a leading Canadian company- Equipment provided to you- 35 hour work week- Benefits and vacations : permanent position - Will go through training to become General Insurance Licensed (AMF)QualificationsTo provide a legendary customer experience, here’s what you’ll need as an Insurance Advisor in Moncton / Dieppe: - Fully bilingual in English and French- 2+ years experience in retail, sales, customer service, call centre, insurance, banking, travel, hospitality or similar positions - Excellent verbal and written communication skills- Being natural to upsell with a strong ability to recommend and promote products- Full time availability, from Monday to Saturday (schedules will be given in advance)- Must be available for 5 weeks full time paid training- Must be able to pick up equipment from office in Moncton / Dieppe, New Brunswick- Relevant Insurance certifications (e.g. AMF, general insurance license) are an asset- Position is dependent on clear criminal and credit background checkAre you interested in the position? Send your CV with the subject "Insurance Advisor in Moncton / Dieppe"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you,Liena and Karenliena.elsayed@randstad.ca karen.leiton@randstad.ca Karen,StevenPhone Number:514.791.2294Fax Number:514.350.0034ADVANTAGESAdvantages of working as an Insurance Advisor in Moncton / Dieppe :- Working from home during the pandemic- A rewarding career with opportunities for growth and professional development- Ongoing coaching to help ensure you are confident and successful every step of the way- Competitive wage: $45,300 yearly - Paid training and Sundays off- Inclusive and accessible work environment- Working with a leading Canadian company- Equipment provided to you- 35 hour work week- Benefits and vacations : permanent position - Will go through training to become General Insurance Licensed (AMF)RESPONSIBILITIESQUALIFICATIONSTo provide a legendary customer experience, here’s what you’ll need as an Insurance Advisor in Moncton / Dieppe: - Fully bilingual in English and French- 2+ years experience in retail, sales, customer service, call centre, insurance, banking, travel, hospitality or similar positions - Excellent verbal and written communication skills- Being natural to upsell with a strong ability to recommend and promote products- Full time availability, from Monday to Saturday (schedules will be given in advance)- Must be available for 5 weeks full time paid training- Must be able to pick up equipment from office in Moncton / Dieppe, New Brunswick- Relevant Insurance certifications (e.g. AMF, general insurance license) are an asset- Position is dependent on clear criminal and credit background checkAre you interested in the position? Send your CV with the subject "Insurance Advisor in Moncton / Dieppe"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you,Liena and Karenliena.elsayed@randstad.ca karen.leiton@randstad.ca
        • Saint John, New Brunswick
        • Contract
        We are looking for a Bilingual Digital Support Expert for our client in the printing and telecommunications industry.Responsibilities:• Provide an Excellent Customer Experience• Solve Customer Hardware, Software and Networking problems at first contact using multiple Xerox Systems and Software Tools• Proactively sell the benefits of diagnosing and resolving issues via Telephone, Video Conferencing and Web Chat• Resolve incoming Customer escalations through effective negotiation and escalate urgent issues to appropriate team as necessary• Enable first visit resolution in the field by executing full problem diagnosis• Resolve issues on the first call and engage escalated groups as appropriate• Contribute to knowledge systems to enhance solutions provided to customers• Interchange among a variety of Xerox systems and technologies• Provide feedback on Policies and Procedures to continuously improve Customer experience• Maintain product knowledge• Meet and exceed performance targets• Represent Xerox to Customers in a Professional and Ethical mannerAdvantages-Work for a top-tier organization in the Global Corporation - Earn the competitive wage of $16 per hour-Work in Saint Johns-Work full time business hours on a 12 month assignmentQualifications• Post-Secondary Education is an asset• Bilingualism (French) is required• 1-2 years of related experience preferred• Demonstrated Superior Customer Service Skills• Experience using Social Media technologies (Skype, Facetime, Google Duo)• Experience with Apple and Android devices to support video conferencing• Strong knowledge of Microsoft Office, Outlook, Windows desktop operating systems, Windows server platforms, network diagnostic tools, Microsoft Exchange, Active Directory, DHCP, VPN, Unix, MAC• Solid Problem-Solving Skills• Ability to communicate effectively – listening, written & verbal• Ability to deliver results independently and as a part of a team• Strong Organizational, Prioritization & Time Management Skills• Critical thinking and decision making• Ability to multitask effectively with attention to detail• High level of achievement and self-motivationLindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES-Work for a top-tier organization in the Global Corporation - Earn the competitive wage of $16 per hour-Work in Saint Johns-Work full time business hours on a 12 month assignmentRESPONSIBILITIESQUALIFICATIONS• Post-Secondary Education is an asset• Bilingualism (French) is required• 1-2 years of related experience preferred• Demonstrated Superior Customer Service Skills• Experience using Social Media technologies (Skype, Facetime, Google Duo)• Experience with Apple and Android devices to support video conferencing• Strong knowledge of Microsoft Office, Outlook, Windows desktop operating systems, Windows server platforms, network diagnostic tools, Microsoft Exchange, Active Directory, DHCP, VPN, Unix, MAC• Solid Problem-Solving Skills• Ability to communicate effectively – listening, written & verbal• Ability to deliver results independently and as a part of a team• Strong Organizational, Prioritization & Time Management Skills• Critical thinking and decision making• Ability to multitask effectively with attention to detail• High level of achievement and self-motivation
        We are looking for a Bilingual Digital Support Expert for our client in the printing and telecommunications industry.Responsibilities:• Provide an Excellent Customer Experience• Solve Customer Hardware, Software and Networking problems at first contact using multiple Xerox Systems and Software Tools• Proactively sell the benefits of diagnosing and resolving issues via Telephone, Video Conferencing and Web Chat• Resolve incoming Customer escalations through effective negotiation and escalate urgent issues to appropriate team as necessary• Enable first visit resolution in the field by executing full problem diagnosis• Resolve issues on the first call and engage escalated groups as appropriate• Contribute to knowledge systems to enhance solutions provided to customers• Interchange among a variety of Xerox systems and technologies• Provide feedback on Policies and Procedures to continuously improve Customer experience• Maintain product knowledge• Meet and exceed performance targets• Represent Xerox to Customers in a Professional and Ethical mannerAdvantages-Work for a top-tier organization in the Global Corporation - Earn the competitive wage of $16 per hour-Work in Saint Johns-Work full time business hours on a 12 month assignmentQualifications• Post-Secondary Education is an asset• Bilingualism (French) is required• 1-2 years of related experience preferred• Demonstrated Superior Customer Service Skills• Experience using Social Media technologies (Skype, Facetime, Google Duo)• Experience with Apple and Android devices to support video conferencing• Strong knowledge of Microsoft Office, Outlook, Windows desktop operating systems, Windows server platforms, network diagnostic tools, Microsoft Exchange, Active Directory, DHCP, VPN, Unix, MAC• Solid Problem-Solving Skills• Ability to communicate effectively – listening, written & verbal• Ability to deliver results independently and as a part of a team• Strong Organizational, Prioritization & Time Management Skills• Critical thinking and decision making• Ability to multitask effectively with attention to detail• High level of achievement and self-motivationLindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES-Work for a top-tier organization in the Global Corporation - Earn the competitive wage of $16 per hour-Work in Saint Johns-Work full time business hours on a 12 month assignmentRESPONSIBILITIESQUALIFICATIONS• Post-Secondary Education is an asset• Bilingualism (French) is required• 1-2 years of related experience preferred• Demonstrated Superior Customer Service Skills• Experience using Social Media technologies (Skype, Facetime, Google Duo)• Experience with Apple and Android devices to support video conferencing• Strong knowledge of Microsoft Office, Outlook, Windows desktop operating systems, Windows server platforms, network diagnostic tools, Microsoft Exchange, Active Directory, DHCP, VPN, Unix, MAC• Solid Problem-Solving Skills• Ability to communicate effectively – listening, written & verbal• Ability to deliver results independently and as a part of a team• Strong Organizational, Prioritization & Time Management Skills• Critical thinking and decision making• Ability to multitask effectively with attention to detail• High level of achievement and self-motivation

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