- Are you looking for your next career opportunity? Looking to expand your customer service skills? Want to make a difference on a day to day basis? Do you have an interest in helping people move, and in working in a government-adjacent company? If yes, this might be just the job for you!We are looking for Bilingual Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service toAre you looking for your next career opportunity? Looking to expand your customer service skills? Want to make a difference on a day to day basis? Do you have an interest in helping people move, and in working in a government-adjacent company? If yes, this might be just the job for you!We are looking for Bilingual Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to
- Are you looking for your next career opportunity? Looking to expand your customer service skills? Want to make a difference on a day to day basis? Do you have an interest in helping people move, and in working in a government-adjacent company? If yes, this might be just the job for you!We are looking for Bilingual Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service toAre you looking for your next career opportunity? Looking to expand your customer service skills? Want to make a difference on a day to day basis? Do you have an interest in helping people move, and in working in a government-adjacent company? If yes, this might be just the job for you!We are looking for Bilingual Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to
- Are you bilingual in French and English? Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? Do you enjoy working as part of a team? If you answered yes to these questions, then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a Financial company in the Downtown, Toronto area. This is a hybrid full-time position. Read below to find out more:LocAre you bilingual in French and English? Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? Do you enjoy working as part of a team? If you answered yes to these questions, then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a Financial company in the Downtown, Toronto area. This is a hybrid full-time position. Read below to find out more:Loc
- Are you looking for your next career opportunity? Looking to expand your customer service skills? Want to make a difference on a day to day basis? Do you have an interest in helping people move, and in working in a government-adjacent company? If yes, this might be just the job for you!We are looking for Bilingual Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service toAre you looking for your next career opportunity? Looking to expand your customer service skills? Want to make a difference on a day to day basis? Do you have an interest in helping people move, and in working in a government-adjacent company? If yes, this might be just the job for you!We are looking for Bilingual Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to
- Do you love to plan and have strong organizational skills? Do you have experience working in a call center or other high volume customer service role? Are you looking for an opportunity for development and growth? Then we might just have the role you’ve been looking for!We are looking for Bilingual Customer Service Coordinators to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callersDo you love to plan and have strong organizational skills? Do you have experience working in a call center or other high volume customer service role? Are you looking for an opportunity for development and growth? Then we might just have the role you’ve been looking for!We are looking for Bilingual Customer Service Coordinators to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers
- Are you a bilingual (French and English) customer service professional looking for a new opportunity in the maintenance and repair supplies industry?Are you professional and diplomatic with a passion for customer service? Are you independent and confident working virtually? Let's connect!Our client, a well-known company in the Mississauga area is looking for a Bilingual Customer Service Representative to join their team.The successful candidate must be comAre you a bilingual (French and English) customer service professional looking for a new opportunity in the maintenance and repair supplies industry?Are you professional and diplomatic with a passion for customer service? Are you independent and confident working virtually? Let's connect!Our client, a well-known company in the Mississauga area is looking for a Bilingual Customer Service Representative to join their team.The successful candidate must be com
- Are you bilingual in French and English? Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? Do you enjoy working as part of a team? If you answered yes to these questions, then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a Financial company in the Downtown, Toronto area. This is a remote, temporary, full-time position, with the potentialAre you bilingual in French and English? Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? Do you enjoy working as part of a team? If you answered yes to these questions, then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a Financial company in the Downtown, Toronto area. This is a remote, temporary, full-time position, with the potential
- Are you looking for your next career opportunity? Looking to expand your customer service skills? Want to make a difference on a day to day basis? Do you have an interest in helping people move, and in working in a government-adjacent company? If yes, this might be just the job for you!We are looking for Bilingual Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service toAre you looking for your next career opportunity? Looking to expand your customer service skills? Want to make a difference on a day to day basis? Do you have an interest in helping people move, and in working in a government-adjacent company? If yes, this might be just the job for you!We are looking for Bilingual Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to
- Do you have a passion for customer service? Are you fluent in English and French? Are you looking to kick-start your career with a great company? Do you enjoy problem-solving? Then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a well-known Insurance company in the North York area.Type: Permanent Pay: $50k annual salary plus bonus opportunity Hours of Operation: Mon - Friday between the hours of 10amDo you have a passion for customer service? Are you fluent in English and French? Are you looking to kick-start your career with a great company? Do you enjoy problem-solving? Then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a well-known Insurance company in the North York area.Type: Permanent Pay: $50k annual salary plus bonus opportunity Hours of Operation: Mon - Friday between the hours of 10am
- Step into the world of finance as a Bilingual Customer Service Representative in the heart of Toronto. Embrace a hybrid role where you can seamlessly work from the office and your home, making a difference for our esteemed Financial client.Position: Bilingual Customer Service RepresentativeShift: Hybrid (2 days in office, 3 days remote)Salary: Competitive salary of $27.00 per hourLocation: TorontoIndustry: FinancialAdvantages-Secure full-time hours that prStep into the world of finance as a Bilingual Customer Service Representative in the heart of Toronto. Embrace a hybrid role where you can seamlessly work from the office and your home, making a difference for our esteemed Financial client.Position: Bilingual Customer Service RepresentativeShift: Hybrid (2 days in office, 3 days remote)Salary: Competitive salary of $27.00 per hourLocation: TorontoIndustry: FinancialAdvantages-Secure full-time hours that pr
- We are currently seeking for a full time, permanent Bilingual Service Administrator to join our clients expanding team. As an Edmonton based specialty distributor, located in South Edmonton, our client has a proven history of being a leader and challenging the boundaries of innovation and excellence to consistently exceed their clients expectations.Reporting to the National Service Manager, the Service Administrator is the first point of contact for all cuWe are currently seeking for a full time, permanent Bilingual Service Administrator to join our clients expanding team. As an Edmonton based specialty distributor, located in South Edmonton, our client has a proven history of being a leader and challenging the boundaries of innovation and excellence to consistently exceed their clients expectations.Reporting to the National Service Manager, the Service Administrator is the first point of contact for all cu
- Are you bilingual in French and English? Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? Do you enjoy working as part of a team? If you answered yes to these questions, then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a Financial company in the Downtown, Toronto area. This is a hybrid full-time position. Read below to find out more:LocAre you bilingual in French and English? Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? Do you enjoy working as part of a team? If you answered yes to these questions, then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a Financial company in the Downtown, Toronto area. This is a hybrid full-time position. Read below to find out more:Loc
- Are you looking to make a difference in the lives of others, and do you like to offer quality service to your customers?Does the field of hearing health appeal to you, and do you want to improve the quality of life of people with hearing loss?Would you like to work for a company that cares about its employees, and would you like to be part of a small, close-knit team?Located in the heart of Westmount, this company is a leader in the manufacture of hearingAre you looking to make a difference in the lives of others, and do you like to offer quality service to your customers?Does the field of hearing health appeal to you, and do you want to improve the quality of life of people with hearing loss?Would you like to work for a company that cares about its employees, and would you like to be part of a small, close-knit team?Located in the heart of Westmount, this company is a leader in the manufacture of hearing
- Do you love to plan and have strong organizational skills? Do you have experience working in a call center or other high volume customer service role? Are you looking for an opportunity for development and growth? Then we might just have the role you’ve been looking for!We are looking for Bilingual Customer Service Coordinators to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callersDo you love to plan and have strong organizational skills? Do you have experience working in a call center or other high volume customer service role? Are you looking for an opportunity for development and growth? Then we might just have the role you’ve been looking for!We are looking for Bilingual Customer Service Coordinators to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers
- Do you love to plan and have strong organizational skills? Do you have experience working in a call center or other high volume customer service role? Are you looking for an opportunity for development and growth? Then we might just have the role you’ve been looking for!We are looking for Bilingual Customer Service Coordinators to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callersDo you love to plan and have strong organizational skills? Do you have experience working in a call center or other high volume customer service role? Are you looking for an opportunity for development and growth? Then we might just have the role you’ve been looking for!We are looking for Bilingual Customer Service Coordinators to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers
- Do you have a passion for customer service? Do you enjoy problem solving and have great communication skills? Then we might have the perfect opportunity for you! We are currently hiring a Customer Service Administrator for a company in Burlington. This role is a 6 month contract with the possibility of becoming permanent. This role offers full time hours and the ability to gain experience with a well-known organization. A normal day will include helping cuDo you have a passion for customer service? Do you enjoy problem solving and have great communication skills? Then we might have the perfect opportunity for you! We are currently hiring a Customer Service Administrator for a company in Burlington. This role is a 6 month contract with the possibility of becoming permanent. This role offers full time hours and the ability to gain experience with a well-known organization. A normal day will include helping cu
- Are you passionate about sales? Do you enjoy connecting with clients from all different walks of life and engaging? Do you have the confidence necessary to win over potential new clients? You might be just who we’ve been looking for!We are looking for a driven and motivated Bilingual (English and French) Inside Sales Representative to work for a rapidly growing company! This well-established team means you can enjoy job stability, and you can grow your salAre you passionate about sales? Do you enjoy connecting with clients from all different walks of life and engaging? Do you have the confidence necessary to win over potential new clients? You might be just who we’ve been looking for!We are looking for a driven and motivated Bilingual (English and French) Inside Sales Representative to work for a rapidly growing company! This well-established team means you can enjoy job stability, and you can grow your sal
- Are you bilingual in French and English? Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? Do you enjoy working as part of a team? If you answered yes to these questions, then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a Financial company in the Downtown, Toronto area. This is a hybrid, temporary, full-time position, with the potentialAre you bilingual in French and English? Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? Do you enjoy working as part of a team? If you answered yes to these questions, then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a Financial company in the Downtown, Toronto area. This is a hybrid, temporary, full-time position, with the potential
- Are you an customer service professional with a few years of experience providing excellent support to clients? Do you have experience building relationships as well responding to emails and calls from customers? Would you like an opportunity to further develop your skills within an industry leading environment? If so, we have an excellent opportunity for you! We are looking for a Bilingual Customer Service Representative to support our client, a leading CAre you an customer service professional with a few years of experience providing excellent support to clients? Do you have experience building relationships as well responding to emails and calls from customers? Would you like an opportunity to further develop your skills within an industry leading environment? If so, we have an excellent opportunity for you! We are looking for a Bilingual Customer Service Representative to support our client, a leading C
- A global manufacturer specialist in lab equipment is looking for a bilingual, dynamic and charismatic member for their team! This member will be working with various channels of communication to provide excellent customer service to their scientific customers. Fluency level bilingualism in English and French is a must ( oral and written)The salary is between $22 to $24 per hour. The schedule is :-8:00 am to 5:00 pm-Monday to Friday.This is a work from hoA global manufacturer specialist in lab equipment is looking for a bilingual, dynamic and charismatic member for their team! This member will be working with various channels of communication to provide excellent customer service to their scientific customers. Fluency level bilingualism in English and French is a must ( oral and written)The salary is between $22 to $24 per hour. The schedule is :-8:00 am to 5:00 pm-Monday to Friday.This is a work from ho
- Are you curious, empathetic and known for your listening and understanding skills? Are you looking for a new challenge and would like to learn more about banking and fraud? We have what you need!Our team is currently recruiting for a full time bilingual customer service agent who will be responsible for taking inbound calls regarding fraud reports. Want to know more? Read on below!Salary: $23 per hourSchedule: 14h30-23h00 – lundi au vendredi (37.5h)In-persAre you curious, empathetic and known for your listening and understanding skills? Are you looking for a new challenge and would like to learn more about banking and fraud? We have what you need!Our team is currently recruiting for a full time bilingual customer service agent who will be responsible for taking inbound calls regarding fraud reports. Want to know more? Read on below!Salary: $23 per hourSchedule: 14h30-23h00 – lundi au vendredi (37.5h)In-pers
- Technical Support Agent in Quebec City BILINGUAL HYBRIDAre you passionate about the world of technology? Do you want to be part of a growing, forward-looking company ?Are you looking for a family atmosphere and love teamwork?We'd love to hear from you!jeremi.grondin@randtad.ca 418.571.8964AdvantagesThe advantages of this position are-Permanent position;-Located in Quebec City-Flexible schedule Monday to Friday, 37.5 or 40 hours per week;-Salary starting atTechnical Support Agent in Quebec City BILINGUAL HYBRIDAre you passionate about the world of technology? Do you want to be part of a growing, forward-looking company ?Are you looking for a family atmosphere and love teamwork?We'd love to hear from you!jeremi.grondin@randtad.ca 418.571.8964AdvantagesThe advantages of this position are-Permanent position;-Located in Quebec City-Flexible schedule Monday to Friday, 37.5 or 40 hours per week;-Salary starting at
- Do you enjoy working hybrid? Are you fluently bilingual English and French? How about working for a financial company? Are you looking for an opportunity to increase your knowledge in the finance world?We are looking to hire the right person to join an amazing team as a full time customer service representative. We are looking for someone who is ready to take the next step in their career. Are you that Person?Position: Bilingual Advisor Service center reprDo you enjoy working hybrid? Are you fluently bilingual English and French? How about working for a financial company? Are you looking for an opportunity to increase your knowledge in the finance world?We are looking to hire the right person to join an amazing team as a full time customer service representative. We are looking for someone who is ready to take the next step in their career. Are you that Person?Position: Bilingual Advisor Service center repr
- Are you curious, empathetic and known for your listening and understanding skills? Are you looking for a new challenge and would like to learn more about banking and fraud? We have what you need!Our team is currently recruiting for apart time bilingual customer service agent who will be responsible for taking inbound calls regarding fraud reports. Want to know more? Read on below!Salary: $23 per hourSchedule: 9h-17h – Saturday and SundayIn-person Training:Are you curious, empathetic and known for your listening and understanding skills? Are you looking for a new challenge and would like to learn more about banking and fraud? We have what you need!Our team is currently recruiting for apart time bilingual customer service agent who will be responsible for taking inbound calls regarding fraud reports. Want to know more? Read on below!Salary: $23 per hourSchedule: 9h-17h – Saturday and SundayIn-person Training:
- You enjoy customer service? You want to work for a leader in the floor covering industry in Ville Saint Laurent?Join the ranks of this company that has been in business for over 3 decades! With 8,000 products it has been able to consistently offer it's customers with choice, reliability and excellent customer service. Permanent position as a Customer Service Representative Central location in Ville Saint LaurentWelcoming environment, recently renovatedAdvaYou enjoy customer service? You want to work for a leader in the floor covering industry in Ville Saint Laurent?Join the ranks of this company that has been in business for over 3 decades! With 8,000 products it has been able to consistently offer it's customers with choice, reliability and excellent customer service. Permanent position as a Customer Service Representative Central location in Ville Saint LaurentWelcoming environment, recently renovatedAdva
- Are you bilingual and have customer service experience? Join Canada's leading and growing integrated multi-trade company now! You will be responsible for answering customer inquiries over the phone and communicating directly with technicians to ensure customer satisfaction. If you are proactive and looking for a company where you can grow, we need you! We are looking for Bilingual Customer Experience Representative to work in Nepean. You’ll be responsibAre you bilingual and have customer service experience? Join Canada's leading and growing integrated multi-trade company now! You will be responsible for answering customer inquiries over the phone and communicating directly with technicians to ensure customer satisfaction. If you are proactive and looking for a company where you can grow, we need you! We are looking for Bilingual Customer Experience Representative to work in Nepean. You’ll be responsib
- Are you looking to make a difference in the lives of others, and do you like to offer quality service to your customers?Does the field of hearing health appeal to you, and do you want to improve the quality of life of people with hearing loss?Would you like to work for a company that cares about its employees, and would you like to be part of a small, close-knit team?Located in the heart of Westmount, this company is a leader in the manufacture of hearingAre you looking to make a difference in the lives of others, and do you like to offer quality service to your customers?Does the field of hearing health appeal to you, and do you want to improve the quality of life of people with hearing loss?Would you like to work for a company that cares about its employees, and would you like to be part of a small, close-knit team?Located in the heart of Westmount, this company is a leader in the manufacture of hearing
- Embark on a rewarding career as a Customer Service / Inside Sales Representative at a leading building supply company in Mississauga. Thrive in a customer-centric environment where your bilingual skills and sales acumen can flourish. Join a team committed to building meaningful connections and delivering exceptional service.Position: Bilingual Customer Service / Inside Sales RepresentativeShift: Monday to FridaySalary: Competitive salary with bonus opportuEmbark on a rewarding career as a Customer Service / Inside Sales Representative at a leading building supply company in Mississauga. Thrive in a customer-centric environment where your bilingual skills and sales acumen can flourish. Join a team committed to building meaningful connections and delivering exceptional service.Position: Bilingual Customer Service / Inside Sales RepresentativeShift: Monday to FridaySalary: Competitive salary with bonus opportu
- Do you enjoy working hybrid? Are you fluently bilingual English and French? How about working for a financial company? Are you looking for an opportunity to increase your knowledge in the finance world?We are looking to hire the right person to join an amazing team as a full time customer service representative. We are looking for someone who is ready to take the next step in their career. Are you that Person?Position: Bilingual Advisor Service center reprDo you enjoy working hybrid? Are you fluently bilingual English and French? How about working for a financial company? Are you looking for an opportunity to increase your knowledge in the finance world?We are looking to hire the right person to join an amazing team as a full time customer service representative. We are looking for someone who is ready to take the next step in their career. Are you that Person?Position: Bilingual Advisor Service center repr
- Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills in English and French ? If you answered yes to these questions, then we are looking for you to join a dynamic team. Position: Bilingual Customer Relations Specialist - Full time, Permanent opportunity.Hours of Operation: Monday - Friday- 6.30 AM - 8:00 PM EST (Must be flexible to work 8 hours during that time)Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills in English and French ? If you answered yes to these questions, then we are looking for you to join a dynamic team. Position: Bilingual Customer Relations Specialist - Full time, Permanent opportunity.Hours of Operation: Monday - Friday- 6.30 AM - 8:00 PM EST (Must be flexible to work 8 hours during that time)
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all about bilingual customer service jobs
Working with customers from different cultures can mean you will be required to have very specific training, and this training will vary based on the type of company you work for and other details of your position. Plus, not all bilingual customer service representatives are required to speak the same languages. Today, there is need for people who speak English as well as French, Spanish, Mandarin, Taiwanese, German, French, Russian, Czech, Polish, and many other languages.
what bilingual customer service entails
Depending on your position, you may be required to offer customer service over the phone, online, or in person. You may answer questions, help with customer accounts, troubleshooting, providing advice, and more. Bilingual customer service jobs usually require that the employee be able to naturally read from a script, be computer literate and have excellent people skills.
average bilingual customer service salaries
Bilingual customer service professionals who can offer more skills, speak in multiple languages and have more experience will be able to command higher salaries than customer service job applicants who cannot speak more than one language. Most customer service jobs offer higher-than-average starting rates and bonuses for bilingual employees, whether they are paid on an hourly rate or salaried basis.
The average starting rate for customer service reps is about $30,000, however bilingual customer service reps will find they can make more, even when just starting out in the field. With 5+ years of experience, you can expect to command a salary in the $45,000 range.
your day to day tasks
Although it’s common for bilingual customer service representatives to deal with issues such as complaints, that isn’t the only aspect of being in this kind of field.
Some representatives actually offer training to customers; others may perform outbound sales calling to upsell or cross-sell potential or current customers. Therefore, they may need to be able to think on their feet and maintain a pleasant attitude. Day-to-day tasks include:
- answering customer inquiries
- cold calling/sales calls
- updating customer records
- speaking to customers over the phone or computer
- completing transactions for customers
- processing refund, returns or other issues
where you can work
Bilingual customer service reps are in demand across Canada, but they are particularly in high demand in regions with a large multicultural population. The Greater Toronto Area, Ottawa, and the province of Quebec offer many bilingual customer service career opportunities. You may also be able to work remotely or from home.
what you bring to the table
As with any customer-related positions, Bilingual Customer Service jobs require a high degree of ability when it comes to communicating with customers. Sometimes, the communication happens in a face-to-face venue; other times, it may be over the telephone. In today’s internet era, some Bilingual Customer Service reps help clients via text messaging, chat rooms or emails. Thus, the applicant must be motivated to serve, as well as ready for anything. Skills requirements include:
- being able to speak two or more languages
- highly effective and clear communicator
- strong interpersonal skills
- organization and prioritization skills
- ability to work under pressure
- experience with CRMs and other database software programs
training and certifications
Bilingual customer service jobs do not necessarily require any kind of formal academic training. However, some organizations do prefer to work with people who have graduated from two- or four-year degree programs at universities. Having a college or university degree will also allow you to specialize in a specific area, work for a company or position related to your degree and help you be a candidate to move up in the company in the future.
In general, the only expertise one must have to get into the field of bilingual customer service jobs is to know at least one language other than English. Of course, it’s helpful you have some previous customer service experience. Bilingual customer service personnel can also increase their earning potential by learning new languages.
where your career is headed
A bilingual customer service representative who can perform his or her job with ease can expect to move up the chain of command and take on roles in sales and customer service management. As Canada continues to become more diverse and as the global economy expands, the need for professionals who can offer customer service in multiple languages will continue to increase.