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      • Mississauga, Ontario
      • Contract
      Randstad is searching for a Collections Specialist that is willing to work remote, for one of our thriving Mississauga clients. The ideal candidates must have at least two years’ experience with high volume Collections. They should have experience communicating with clients regarding delinquent accounts, preparing and sending collection e-mails, obtaining information for clients, negotiating payment plans, researching, analyzing and resolving problems, performing account reconciliations, assisting appropriate personnel with cash applications, researching, resolving and following up on deductions and resolving billing issues. Experience reaching out to clients (call centre environment) and a strong understanding of accounting is required.AdvantagesRandstad matches skilled professionals with remote or on-site jobs in accounting, bookkeeping, finance, audit, taxation, payroll and more. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, visit Randstad’s website.ResponsibilitiesRoutinely monitor account activity and balances utilizing various systems and reports.Initiate contact with other companies to secure payment of outstanding invoices.Develop and maintain a positive customer relationship.Provide invoices and/or documentation as required to aid in escalation of payment.Collect customer payments in accordance with payment due dates while adhering to established requirements and internal controls.Receive inbound calls and email correspondence from customers.Research and resolve dispute issues in a timely manner.Identify issues attributing to account delinquency and escalate for management feedback and involvement as necessary.Analyze account balance and status to recommend credit holds due to non-payment.Perform collaboratively within a remote work environment interacting with appropriate teams to provide notice of delinquency and obtain assistance in the collection’s effort.Provide timely follow-up on payment arrangements.Document outcome of all customer communications.Perform account analysis in Excel in response to customer inquiriesQualifications2 or more years of experience in B2B or B2C CollectionsPost-secondary education in business administration, accounting or bookkeepingStrong attention to the detailPositive outlook and the ability to work cooperatively with othersStrong knowledge of Microsoft ExcelSummaryAll interested applicants are encouraged to apply directly to this posting, or send their resumes in Word format to asher.akhtar@randstad.ca.Please note that only qualified candidates will be contacted for next steps.
      Randstad is searching for a Collections Specialist that is willing to work remote, for one of our thriving Mississauga clients. The ideal candidates must have at least two years’ experience with high volume Collections. They should have experience communicating with clients regarding delinquent accounts, preparing and sending collection e-mails, obtaining information for clients, negotiating payment plans, researching, analyzing and resolving problems, performing account reconciliations, assisting appropriate personnel with cash applications, researching, resolving and following up on deductions and resolving billing issues. Experience reaching out to clients (call centre environment) and a strong understanding of accounting is required.AdvantagesRandstad matches skilled professionals with remote or on-site jobs in accounting, bookkeeping, finance, audit, taxation, payroll and more. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, visit Randstad’s website.ResponsibilitiesRoutinely monitor account activity and balances utilizing various systems and reports.Initiate contact with other companies to secure payment of outstanding invoices.Develop and maintain a positive customer relationship.Provide invoices and/or documentation as required to aid in escalation of payment.Collect customer payments in accordance with payment due dates while adhering to established requirements and internal controls.Receive inbound calls and email correspondence from customers.Research and resolve dispute issues in a timely manner.Identify issues attributing to account delinquency and escalate for management feedback and involvement as necessary.Analyze account balance and status to recommend credit holds due to non-payment.Perform collaboratively within a remote work environment interacting with appropriate teams to provide notice of delinquency and obtain assistance in the collection’s effort.Provide timely follow-up on payment arrangements.Document outcome of all customer communications.Perform account analysis in Excel in response to customer inquiriesQualifications2 or more years of experience in B2B or B2C CollectionsPost-secondary education in business administration, accounting or bookkeepingStrong attention to the detailPositive outlook and the ability to work cooperatively with othersStrong knowledge of Microsoft ExcelSummaryAll interested applicants are encouraged to apply directly to this posting, or send their resumes in Word format to asher.akhtar@randstad.ca.Please note that only qualified candidates will be contacted for next steps.

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