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        • Brampton, Ontario
        • Contract
        Do you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL in French and English and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire Bilingual Call Center Representatives to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm - Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca to be considered for the opportunity Sara,Navpreet,NavpreetAdvantagesDo you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL in French and English and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire Bilingual Call Center Representatives to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm - Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca to be considered for the opportunity ResponsibilitiesDo you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL in French and English and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire Bilingual Call Center Representatives to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm - Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca to be considered for the opportunity QualificationsDo you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL in French and English and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire Bilingual Call Center Representatives to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm - Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca to be considered for the opportunity SummaryDo you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL in French and English and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire Bilingual Call Center Representatives to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm - Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca to be considered for the opportunity
        Do you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL in French and English and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire Bilingual Call Center Representatives to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm - Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca to be considered for the opportunity Sara,Navpreet,NavpreetAdvantagesDo you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL in French and English and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire Bilingual Call Center Representatives to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm - Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca to be considered for the opportunity ResponsibilitiesDo you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL in French and English and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire Bilingual Call Center Representatives to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm - Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca to be considered for the opportunity QualificationsDo you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL in French and English and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire Bilingual Call Center Representatives to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm - Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca to be considered for the opportunity SummaryDo you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL in French and English and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire Bilingual Call Center Representatives to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm - Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca to be considered for the opportunity
        • Etobicoke, Ontario
        • Contract
        • $19.15 per hour
        Do you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL and looking for a new challenge in an exciting and fast-paced industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire a Bilingual Call Center Representative to join the team Etobicoke team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm- Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to sara.guignion@randstad.ca to be considered for the opportunity Sara,Navpreet,NavpreetAdvantagesWhy you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm- Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startResponsibilitiesWhat you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary QualificationsWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately SummaryDo you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL and looking for a new challenge in an exciting and fast-paced industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire a Bilingual Call Center Representative to join the team Etobicoke team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm- Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to sara.guignion@randstad.ca to be considered for the opportunity
        Do you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL and looking for a new challenge in an exciting and fast-paced industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire a Bilingual Call Center Representative to join the team Etobicoke team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm- Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to sara.guignion@randstad.ca to be considered for the opportunity Sara,Navpreet,NavpreetAdvantagesWhy you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm- Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startResponsibilitiesWhat you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary QualificationsWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately SummaryDo you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL and looking for a new challenge in an exciting and fast-paced industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire a Bilingual Call Center Representative to join the team Etobicoke team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm- Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to sara.guignion@randstad.ca to be considered for the opportunity
        • Scarborough, Ontario
        • Permanent
        Are you looking for a permanent position to start immediately? Are you looking for an opportunity that is growth driven and has a career path? Do you love working with great clients and have real accountability and ownership in your role? If so, this might be the position you have been waiting for!Our client in Scarborough area is looking for a Customer Support Specialist to their growing team. This position starts immediately.Responsibilities include but are not limited to:- Accurately entering updates into the CRM system; ensure information is updated and enter notes for every transaction for each account/franchisee interaction (phone calls, emails, and text)- Always put the customer first and are comfortable building and managing client relationships.- Meeting individual and department goals and participating in regular meetings with the Customer Service Manager and the entire team- Calling customers for feedback, service evaluations, and follow-up- Resolve issues within the same day, utilizing all communication methods available, avoiding escalation, and keeping the Customer Service Manager updated on current issues- Follow set procedures, resolve conflicts and problems within tight deadlines while exhibiting judgment and a realistic understanding of issues, and the ability to use reason and common senseAdvantagesWhat's in it for you?- Competitive pay of $18 - $20/hr- Great career path- Permanent, full-time opportunity- Health, dental, medical benefits after probationResponsibilitiesResponsibilities include but are not limited to:- Accurately entering updates into the CRM system; ensure information is updated and enter notes for every transaction for each account/franchisee interaction (phone calls, emails, and text)- Always put the customer first and are comfortable building and managing client relationships.- Meeting individual and department goals and participating in regular meetings with the Customer Service Manager and the entire team- Calling customers for feedback, service evaluations, and follow-up- Resolve issues within the same day, utilizing all communication methods available, avoiding escalation, and keeping the Customer Service Manager updated on current issues- Follow set procedures, resolve conflicts and problems within tight deadlines while exhibiting judgment and a realistic understanding of issues, and the ability to use reason and common senseQualificationsQualificationsIf you have the following experience or skills, we'd love to hear from you. Please apply by clicking on "Apply Now" below or sending an email to danielle.bernabe@randstad.ca:- Previous experience in customer service- Intermediate level of experience in Excel (Pivot tables, Vlookup)- Experience using a CRMSummaryInterested? Apply directly to this posting. Yes, position, but we know it's a customer service position, we have had a LOT of applicants and can't realistically get to all of you! Be sure to check www.randstad.ca to find similar positions.
        Are you looking for a permanent position to start immediately? Are you looking for an opportunity that is growth driven and has a career path? Do you love working with great clients and have real accountability and ownership in your role? If so, this might be the position you have been waiting for!Our client in Scarborough area is looking for a Customer Support Specialist to their growing team. This position starts immediately.Responsibilities include but are not limited to:- Accurately entering updates into the CRM system; ensure information is updated and enter notes for every transaction for each account/franchisee interaction (phone calls, emails, and text)- Always put the customer first and are comfortable building and managing client relationships.- Meeting individual and department goals and participating in regular meetings with the Customer Service Manager and the entire team- Calling customers for feedback, service evaluations, and follow-up- Resolve issues within the same day, utilizing all communication methods available, avoiding escalation, and keeping the Customer Service Manager updated on current issues- Follow set procedures, resolve conflicts and problems within tight deadlines while exhibiting judgment and a realistic understanding of issues, and the ability to use reason and common senseAdvantagesWhat's in it for you?- Competitive pay of $18 - $20/hr- Great career path- Permanent, full-time opportunity- Health, dental, medical benefits after probationResponsibilitiesResponsibilities include but are not limited to:- Accurately entering updates into the CRM system; ensure information is updated and enter notes for every transaction for each account/franchisee interaction (phone calls, emails, and text)- Always put the customer first and are comfortable building and managing client relationships.- Meeting individual and department goals and participating in regular meetings with the Customer Service Manager and the entire team- Calling customers for feedback, service evaluations, and follow-up- Resolve issues within the same day, utilizing all communication methods available, avoiding escalation, and keeping the Customer Service Manager updated on current issues- Follow set procedures, resolve conflicts and problems within tight deadlines while exhibiting judgment and a realistic understanding of issues, and the ability to use reason and common senseQualificationsQualificationsIf you have the following experience or skills, we'd love to hear from you. Please apply by clicking on "Apply Now" below or sending an email to danielle.bernabe@randstad.ca:- Previous experience in customer service- Intermediate level of experience in Excel (Pivot tables, Vlookup)- Experience using a CRMSummaryInterested? Apply directly to this posting. Yes, position, but we know it's a customer service position, we have had a LOT of applicants and can't realistically get to all of you! Be sure to check www.randstad.ca to find similar positions.

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