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    2 jobs found for customer service representative in british columbia

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      • Vancouver, British Columbia
      • Permanent
      • $35,100 - $39,000 per year
      Are you a customer service representative looking for a new opportunity within the automobile/ vehicle space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (call center representative) to join our team in Vancouver / Olympic Village. This role is a permanent position with a February 1st start date. *Whilst Covid restrictions apply, this role is remote/ working from home until it is deemed safe to return to the office. You must be able to work from home to begin with and then able to work from the office when it is deemed safe to do so.*The main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email.Other duties include but are not limited to:-- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Administrative duties as requiredPlease note this is a full time position, Mon-Fri with office hours (9-5)If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Sophie,AdrianaADVANTAGES- Work with a company with an excellent culture- Permanent opportunity with benefits after 6 months- Work from home to begin with- Laptop and headset provided for working- Transit accessible in Vancouver (Olympic Village station) - Great office hours 9-5- Full time role 37.5 hours weekly- February 1st start date- Working as part of a super friendly and cohesive team- $18.00 - 20.00 hourly depending on experience*Whilst Covid restrictions apply, this role is remote/ working from home until it is deemed safe to return to the office. You must be able to work from home to begin with and then able to work from the office when it is deemed safe to do so.*RESPONSIBILITIES- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Administrative duties as requiredQUALIFICATIONS- A minimum of 2 years in a customer service orientated role in an office setting- Call center / contact center work experience is a must (1-2 years minimum)- Excellent communication skills both written and verbal- Great computer skills including MS Excel- Well organized and motivated- Can work well as part of a small team in Vancouver- *Whilst Covid restrictions apply, this role is remote/ working from home until it is deemed safe to return to the office. You must be able to work from home to begin with and then able to work from the office when it is deemed safe to do so.*SUMMARYThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email.
      Are you a customer service representative looking for a new opportunity within the automobile/ vehicle space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (call center representative) to join our team in Vancouver / Olympic Village. This role is a permanent position with a February 1st start date. *Whilst Covid restrictions apply, this role is remote/ working from home until it is deemed safe to return to the office. You must be able to work from home to begin with and then able to work from the office when it is deemed safe to do so.*The main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email.Other duties include but are not limited to:-- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Administrative duties as requiredPlease note this is a full time position, Mon-Fri with office hours (9-5)If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Sophie,AdrianaADVANTAGES- Work with a company with an excellent culture- Permanent opportunity with benefits after 6 months- Work from home to begin with- Laptop and headset provided for working- Transit accessible in Vancouver (Olympic Village station) - Great office hours 9-5- Full time role 37.5 hours weekly- February 1st start date- Working as part of a super friendly and cohesive team- $18.00 - 20.00 hourly depending on experience*Whilst Covid restrictions apply, this role is remote/ working from home until it is deemed safe to return to the office. You must be able to work from home to begin with and then able to work from the office when it is deemed safe to do so.*RESPONSIBILITIES- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Administrative duties as requiredQUALIFICATIONS- A minimum of 2 years in a customer service orientated role in an office setting- Call center / contact center work experience is a must (1-2 years minimum)- Excellent communication skills both written and verbal- Great computer skills including MS Excel- Well organized and motivated- Can work well as part of a small team in Vancouver- *Whilst Covid restrictions apply, this role is remote/ working from home until it is deemed safe to return to the office. You must be able to work from home to begin with and then able to work from the office when it is deemed safe to do so.*SUMMARYThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email.
      • Vancouver, British Columbia
      • Permanent
      Are you a French bilingual customer service representative looking to start a long career with many opportunities for growth in Downtown Vancouver? Are you eager to learn new skills, enjoy fast-paced environments and are driven to excel and succeed? If so, great! We want to hear from you!We are currently looking for French bilingual customer service representatives to start with us in November at our Downtown Vancouver office.If you:-have experience in call center, hospitality, retail, customer service AND are French bilingual - we want to hear from you!As a customer service representative you will service existing accounts whilst developing and maintaining excellent customer relations and rapport via phone and email.Your main duties will be:- Provide excellent customer service- Handle all inbound inquiries via phone and email.- Input customer information both efficiently and accurately- Take initiative to suggest solutions and additional products & services- Constantly keep up to date on new products, procedures and policies- Deliver 100% customer satisfaction- Communicate effectively with other departments and teamsOur hours of operations are M-F between 7:30am to 4:00pm. Please note training hours are 8:30am to 5:00pmAdvantages- Based in Downtown Vancouver- Excellent opportunity for growth- Great compensation package (benefits from day 1!)- Work with an industry leader- Working in an exciting industry- Permanent full time role- Excellent training program- Progressive & rewarding environment- Brand new modern office environment - Great working hoursQualifications- Fluently bilingual in French & English is a must have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.Sophie,AdrianaPhone Number:604.408.2772Fax Number:604.408.2792ADVANTAGES- Based in Downtown Vancouver- Excellent opportunity for growth- Great compensation package (benefits from day 1!)- Work with an industry leader- Working in an exciting industry- Permanent full time role- Excellent training program- Progressive & rewarding environment- Brand new modern office environment - Great working hoursRESPONSIBILITIESQUALIFICATIONS- Fluently bilingual in French & English is a must have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.
      Are you a French bilingual customer service representative looking to start a long career with many opportunities for growth in Downtown Vancouver? Are you eager to learn new skills, enjoy fast-paced environments and are driven to excel and succeed? If so, great! We want to hear from you!We are currently looking for French bilingual customer service representatives to start with us in November at our Downtown Vancouver office.If you:-have experience in call center, hospitality, retail, customer service AND are French bilingual - we want to hear from you!As a customer service representative you will service existing accounts whilst developing and maintaining excellent customer relations and rapport via phone and email.Your main duties will be:- Provide excellent customer service- Handle all inbound inquiries via phone and email.- Input customer information both efficiently and accurately- Take initiative to suggest solutions and additional products & services- Constantly keep up to date on new products, procedures and policies- Deliver 100% customer satisfaction- Communicate effectively with other departments and teamsOur hours of operations are M-F between 7:30am to 4:00pm. Please note training hours are 8:30am to 5:00pmAdvantages- Based in Downtown Vancouver- Excellent opportunity for growth- Great compensation package (benefits from day 1!)- Work with an industry leader- Working in an exciting industry- Permanent full time role- Excellent training program- Progressive & rewarding environment- Brand new modern office environment - Great working hoursQualifications- Fluently bilingual in French & English is a must have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.Sophie,AdrianaPhone Number:604.408.2772Fax Number:604.408.2792ADVANTAGES- Based in Downtown Vancouver- Excellent opportunity for growth- Great compensation package (benefits from day 1!)- Work with an industry leader- Working in an exciting industry- Permanent full time role- Excellent training program- Progressive & rewarding environment- Brand new modern office environment - Great working hoursRESPONSIBILITIESQUALIFICATIONS- Fluently bilingual in French & English is a must have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.

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