- Are you a fluently bilingual professional who loves solving puzzles and helping people? We are looking for a Bilingual (FR/EN) Customer Service Representative to join a high-performing, collaborative team in Burlington.This isn't just about answering phones—it's about being the critical link between our products and our customers. If you are a proactive thinker who thrives in a fast-paced environment and enjoys the "behind-the-scenes" energy of a professioAre you a fluently bilingual professional who loves solving puzzles and helping people? We are looking for a Bilingual (FR/EN) Customer Service Representative to join a high-performing, collaborative team in Burlington.This isn't just about answering phones—it's about being the critical link between our products and our customers. If you are a proactive thinker who thrives in a fast-paced environment and enjoys the "behind-the-scenes" energy of a professio
- Bilingual Customer Service Rep - BurlingtonAre you a bilingual (English/French) customer service professional who thrives in a fast-paced, detail-oriented environment? Do you bring a proactive mindset, strong critical thinking skills, and a passion for creating an exceptional client experience?We’re currently hiring a Bilingual Customer Service Representative to join a high-performing, collaborative team in Burlington. The ideal candidate is bilingual FR/EBilingual Customer Service Rep - BurlingtonAre you a bilingual (English/French) customer service professional who thrives in a fast-paced, detail-oriented environment? Do you bring a proactive mindset, strong critical thinking skills, and a passion for creating an exceptional client experience?We’re currently hiring a Bilingual Customer Service Representative to join a high-performing, collaborative team in Burlington. The ideal candidate is bilingual FR/E
- Are you a detail-oriented professional looking to make an impact in the healthcare supply chain? We are seeking a Customer Service Representative to join a high-compliance, leading pharmaceutical logistics provider in Milton. This role is a key part of our logistics operations, ensuring the accurate and timely distribution of essential pharmaceutical products. If you thrive in a fast-paced environment where precision is the top priority, this is the role fAre you a detail-oriented professional looking to make an impact in the healthcare supply chain? We are seeking a Customer Service Representative to join a high-compliance, leading pharmaceutical logistics provider in Milton. This role is a key part of our logistics operations, ensuring the accurate and timely distribution of essential pharmaceutical products. If you thrive in a fast-paced environment where precision is the top priority, this is the role f
- Bilingual Customer Service Administrator - MiltonAre you a fluently bilingual professional with a knack for leadership and a passion for precision? We are looking for a Bilingual (FR/EN) Customer Service Administrator to join a well-established industry leader in Milton.This is a platform for someone who takes initiative and enjoys solving problems before they even reach the customer. If you’re a quick learner who can own your desk independently while stilBilingual Customer Service Administrator - MiltonAre you a fluently bilingual professional with a knack for leadership and a passion for precision? We are looking for a Bilingual (FR/EN) Customer Service Administrator to join a well-established industry leader in Milton.This is a platform for someone who takes initiative and enjoys solving problems before they even reach the customer. If you’re a quick learner who can own your desk independently while stil
- Are you a detail-oriented professional looking to make an impact in the healthcare supply chain? We are seeking a Customer Service Representative to join a high-compliance, leading pharmaceutical logistics provider in Milton. This role is a key part of our logistics operations, ensuring the accurate and timely distribution of essential pharmaceutical products. If you thrive in a fast-paced environment where precision is the top priority, this is the role fAre you a detail-oriented professional looking to make an impact in the healthcare supply chain? We are seeking a Customer Service Representative to join a high-compliance, leading pharmaceutical logistics provider in Milton. This role is a key part of our logistics operations, ensuring the accurate and timely distribution of essential pharmaceutical products. If you thrive in a fast-paced environment where precision is the top priority, this is the role f
- Are you a proactive professional with a passion for industrial solutions and relationship-based sales? Randstad Professional is seeking a motivated Inside Sales / Customer Service Representative for a permanent role in Stoney Creek, ON . As a leading value-added distributor of bearings, power transmission products, and engineered fluid power systems, our client serves a diverse range of industries, including steel, mining, and food processing .In this uniqAre you a proactive professional with a passion for industrial solutions and relationship-based sales? Randstad Professional is seeking a motivated Inside Sales / Customer Service Representative for a permanent role in Stoney Creek, ON . As a leading value-added distributor of bearings, power transmission products, and engineered fluid power systems, our client serves a diverse range of industries, including steel, mining, and food processing .In this uniq
- Are you a fluently bilingual professional who thrives in a high-energy environment? We are looking for a Bilingual (FR/EN) Customer Service Representative to join a globally recognized pharmaceutical leader in Oakville.This isn't just a call center role—it’s an opportunity to be the face of a company dedicated to improving lives. If you are a lifelong learner who balances a "can-do" attitude with genuine humility and respect, we want to meet you.Type: TempAre you a fluently bilingual professional who thrives in a high-energy environment? We are looking for a Bilingual (FR/EN) Customer Service Representative to join a globally recognized pharmaceutical leader in Oakville.This isn't just a call center role—it’s an opportunity to be the face of a company dedicated to improving lives. If you are a lifelong learner who balances a "can-do" attitude with genuine humility and respect, we want to meet you.Type: Temp
- Bilingual Inside Sales Representative - Stoney CreekAre you a professional, growth-oriented communicator fluent in both English and French? We are seeking a high-caliber Bilingual Inside Sales Coordinator to join a leading global provider of industrial automation and repair solutions at their Stoney Creek facility. This is a 100% on-site, permanent full-time position designed for an individual who is serious about long-term professional development withinBilingual Inside Sales Representative - Stoney CreekAre you a professional, growth-oriented communicator fluent in both English and French? We are seeking a high-caliber Bilingual Inside Sales Coordinator to join a leading global provider of industrial automation and repair solutions at their Stoney Creek facility. This is a 100% on-site, permanent full-time position designed for an individual who is serious about long-term professional development within
- Bilingual Inside Sales Representative - Stoney CreekAre you a fluently bilingual professional with a "business-owner" mindset? We’re looking for a high-caliber Inside Sales Representative to join our premier Stoney Creek team. This isn’t just a job; it’s a career-defining move into the heart of the global manufacturing and logistics sector.If you thrive in a fast-paced environment and love the thrill of managing the full sales cycle—from the first "Hello"Bilingual Inside Sales Representative - Stoney CreekAre you a fluently bilingual professional with a "business-owner" mindset? We’re looking for a high-caliber Inside Sales Representative to join our premier Stoney Creek team. This isn’t just a job; it’s a career-defining move into the heart of the global manufacturing and logistics sector.If you thrive in a fast-paced environment and love the thrill of managing the full sales cycle—from the first "Hello"
Explore over 9 jobs in Burlington
Customer service representative jobs in other cities in Ontario
all about customer service representative jobs in burlington.
Customer service representatives are the first line of support for customers. Your role is to assist customers with their inquiries, answer questions, help them process orders, and resolve issues. You need to have empathy, and be an excellent communicator. Success in this role can set you up for more senior roles in customer service or related roles in sales and marketing.
what do customer service representative jobs entail?
Customer service representatives work during company operating hours. You will spend your day working on the computer or on the phone. Some roles are customer-facing positions, such as retail roles. Remote customer service roles are increasingly common. Answering service calls over the phone, online or chatting on social media or the company website make it possible to work from home.
what are future career paths for customer service representatives in burlington?
Customer service representative roles are the first of a series of jobs in this field. Once you gain enough experience, you can get promoted to jobs such as customer service specialist, product expert, and team leader. Over time you can get promoted to service manager, customer experience manager, or even work in a director role.
what are other cities customer service representatives can work in?
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what is the average salary for customer service representatives in burlington?
Customer service representative salaries can vary based on the type of role and industry. You can expect to make between $36,000 and $50,000 per year. Here’s a breakdown of the salary scale for workers in Burlington:
average customer service representative salaries in burlington
annual: $39,700
monthly: $3,052
weekly: $763
hourly: $19.23
lowest salary: $36,100 per year
average salary: $39,700 per year
highest salary: $49,800 per year
junior salary: $36,100-$42,600 per year
intermediate salary: $39,200-$46,300 per year
senior salary: $42,200-$49,800 per year
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what are customer service representatives responsible for?
Customer service representatives have an important responsibility. You are the first contact for customers and it is vital you create a good customer experience. Here are some of the tasks that are part of your job:
- Taking inbound customer calls
- Responding to customer emails and chatting with customers online
- Assisting customers with orders
- Resolving customer complaints and issues
- Escalating customer issues to the appropriate department or person internally
- Providing customers with information for how to use products
- Entering customer information in a CRM
- Creating a positive customer experience
where do customer service representatives typically work in burlington?
Customer service representatives work for almost every type of company in all industries. The most commonly associated jobs include working in retail, for mobile phone or internet providers, insurance and financial institutions, technology companies and other organizations that offer consumer goods to the general public.
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what skills do customer service representatives need in burlington?
To be a successful customer service representative you need a combination of hard and soft skills. Successful reps have these skills:
- Empathy and compassion
- The ability to stay calm when customers file complaints
- Good computer skills (CRM, Microsoft Office)
- Excellent communication skills
- Time management and organization skills
- You work well in high pressure situations
- A desire to help others
what training and certifications do customer service representatives need in burlington?
The level of education you require depends on the type of service job. Generally, you will require a high school diploma, with college or university education being preferred. Employers desire candidates with previous customer service experience.