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    10 jobs found for customer service representative in quebec

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        • Montréal, Québec
        • Permanent
        Are you recognized for your sense of service to customers, and you are available to start working on January 20th? Read the following and apply now!Permanent positionSalary: $14.10 Workplace: During the pandemic work from home Hours of operations: 7 days a week, You must be available Monday to Sunday from 8:00 am – 11:00 pm Schedule given in advance ADVANTAGESHere are the advantages you can benefit from as a customer service representative in Montreal:- Work with a leading global company- Permanent full time employment- Conveniently located in Montreal (close to metro Pie-IX)- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit plan- Work from home during COVID-19RESPONSIBILITIESThe main responsibility of a customer service representative will be:- Answer incoming emails and calls from customers - Processing the various orders- Provide explanations about the company's products and services- Use different computer systems to include a multitude of informationQUALIFICATIONSHere are the qualifications you must have to meet the requirements as a customer service representative in Montreal:- Excellent communication skills, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills with the ability to exercise sound judgment- Full time and flexible availability- Organization and work prioritization skills- Wired internet connection (Ethernet cable)SUMMARYPermanent positionSalary: $14.10 Workplace: During the pandemic work from home Hours of operations: 7 days a week, You must be available Monday to Sunday from 8:00 am – 11:00 pm Schedule given in advance Are you interested in the position? Send your CV with the subject "customer service rep. "charles-etienne.meloche@randstad.ca, karen.leiton@randstad.ca,hakeem.caron@randstad.caAlso, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you,Charles, Karen, Hakeem
        Are you recognized for your sense of service to customers, and you are available to start working on January 20th? Read the following and apply now!Permanent positionSalary: $14.10 Workplace: During the pandemic work from home Hours of operations: 7 days a week, You must be available Monday to Sunday from 8:00 am – 11:00 pm Schedule given in advance ADVANTAGESHere are the advantages you can benefit from as a customer service representative in Montreal:- Work with a leading global company- Permanent full time employment- Conveniently located in Montreal (close to metro Pie-IX)- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit plan- Work from home during COVID-19RESPONSIBILITIESThe main responsibility of a customer service representative will be:- Answer incoming emails and calls from customers - Processing the various orders- Provide explanations about the company's products and services- Use different computer systems to include a multitude of informationQUALIFICATIONSHere are the qualifications you must have to meet the requirements as a customer service representative in Montreal:- Excellent communication skills, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills with the ability to exercise sound judgment- Full time and flexible availability- Organization and work prioritization skills- Wired internet connection (Ethernet cable)SUMMARYPermanent positionSalary: $14.10 Workplace: During the pandemic work from home Hours of operations: 7 days a week, You must be available Monday to Sunday from 8:00 am – 11:00 pm Schedule given in advance Are you interested in the position? Send your CV with the subject "customer service rep. "charles-etienne.meloche@randstad.ca, karen.leiton@randstad.ca,hakeem.caron@randstad.caAlso, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you,Charles, Karen, Hakeem
        • Pointe-Claire, Québec
        • Permanent
        • $35,000 - $38,000 per year
        Job title: Customer ServiceSalary: 35000 - 38000$ + Performance bonusLocation: Pointe-Claire (work from home)Are you looking for a fast-paced, dynamic, role where your outstanding customer service skills will be put to good use? Are you able to work from home? If so, we have the role you are looking for here in Pointe-Claire! ADVANTAGESAdvantages:- Full benefits (including dental)- Fitness program- Employee pricing on their products- support of experienced managers and trainers- modern and comfortable working environment- highly engaged employees- Parking RESPONSIBILITIESResponsibilities include:- Address customer needs and questions- Update customer files- Complete customer call outs when required- Work to resolve customer issuesQUALIFICATIONSWhat are the qualifications required for this customer service position?- Bilingual English/French- 2 years of experience in customer service- Ability to write in a clear and concise manner- High school diploma and post-secondary education is preferred- Ability to work in a multitasking environment- Able to solve problemsTwo positions are available. Hours of work for both positions are as follows:Tuesday to Saturday, start time 9-11 AM - 12, 37.5 hours per weekSunday to Thursday, start time 9-11 AM, 37.5 hours per weekSUMMARYWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know you
        Job title: Customer ServiceSalary: 35000 - 38000$ + Performance bonusLocation: Pointe-Claire (work from home)Are you looking for a fast-paced, dynamic, role where your outstanding customer service skills will be put to good use? Are you able to work from home? If so, we have the role you are looking for here in Pointe-Claire! ADVANTAGESAdvantages:- Full benefits (including dental)- Fitness program- Employee pricing on their products- support of experienced managers and trainers- modern and comfortable working environment- highly engaged employees- Parking RESPONSIBILITIESResponsibilities include:- Address customer needs and questions- Update customer files- Complete customer call outs when required- Work to resolve customer issuesQUALIFICATIONSWhat are the qualifications required for this customer service position?- Bilingual English/French- 2 years of experience in customer service- Ability to write in a clear and concise manner- High school diploma and post-secondary education is preferred- Ability to work in a multitasking environment- Able to solve problemsTwo positions are available. Hours of work for both positions are as follows:Tuesday to Saturday, start time 9-11 AM - 12, 37.5 hours per weekSunday to Thursday, start time 9-11 AM, 37.5 hours per weekSUMMARYWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know you
        • Lachine, Québec
        • Permanent
        • $30,000 per year
        A well-known company that specializes in printing is looking for a Customer Service Representative/Order Entry to join their team at their office located in Lachine. The proposed salary is $15 an hour plus monthly commission (no sales), schedule is Monday through Friday 9:00 am to 5:00 pm. 2 weeks vacation, and benefits after 3 months.As a Customer Service Representative/ Order Entry your daily tasks will include:- Develop relationships with contacts - Understand and communicate service requirements - Responsible for managing existing key accounts- Act as a liaison between sales and production- Responsible for conducting ongoing communication - Plan and prioritize personal sales activities - Achieve revenue goals through the retention of accountsAdvantages- Permanent position- Commission (no sales)- Stable company - Parking available- BenefitsQualifications- Bilingual English and French (written & oral)- Strong computer skills, including familiarity with Illustrator and Photoshop a plus - Ability to develop strong relationships - Effective time management and ability to problem-solve- Adept at critical thinking- Have a car (ideal)Are you looking for a Customer Service Representative/Order Entry position?Looking for work in Lachine?Click on "Apply now" or send your CV to:jessica.macchiagodena@randstad.caMaria,Monali,ElisePhone Number:514.332.1055 Fax Number:514.332.8208ADVANTAGES- Permanent position- Commission (no sales)- Stable company - Parking available- BenefitsRESPONSIBILITIES- Develop relationships with contacts - Understand and communicate service requirements - Responsible for managing existing key accounts- Act as a liaison between sales and production- Responsible for conducting ongoing communication - Plan and prioritize personal sales activities - Achieve revenue goals through the retention of accountsQUALIFICATIONS- Bilingual English and French (written & oral)- Strong computer skills, including familiarity with Illustrator and Photoshop a plus - Ability to develop strong relationships - Effective time management and ability to problem-solve- Adept at critical thinking- Have a car (ideal)Are you looking for a Customer Service Representative/Order Entry position?Looking for work in Lachine?Click on "Apply now" or send your CV to:jessica.macchiagodena@randstad.caSUMMARY- Develop relationships with contacts - Understand and communicate service requirements - Responsible for managing existing key accounts- Act as a liaison between sales and production- Responsible for conducting ongoing communication - Plan and prioritize personal sales activities - Achieve revenue goals through the retention of accounts
        A well-known company that specializes in printing is looking for a Customer Service Representative/Order Entry to join their team at their office located in Lachine. The proposed salary is $15 an hour plus monthly commission (no sales), schedule is Monday through Friday 9:00 am to 5:00 pm. 2 weeks vacation, and benefits after 3 months.As a Customer Service Representative/ Order Entry your daily tasks will include:- Develop relationships with contacts - Understand and communicate service requirements - Responsible for managing existing key accounts- Act as a liaison between sales and production- Responsible for conducting ongoing communication - Plan and prioritize personal sales activities - Achieve revenue goals through the retention of accountsAdvantages- Permanent position- Commission (no sales)- Stable company - Parking available- BenefitsQualifications- Bilingual English and French (written & oral)- Strong computer skills, including familiarity with Illustrator and Photoshop a plus - Ability to develop strong relationships - Effective time management and ability to problem-solve- Adept at critical thinking- Have a car (ideal)Are you looking for a Customer Service Representative/Order Entry position?Looking for work in Lachine?Click on "Apply now" or send your CV to:jessica.macchiagodena@randstad.caMaria,Monali,ElisePhone Number:514.332.1055 Fax Number:514.332.8208ADVANTAGES- Permanent position- Commission (no sales)- Stable company - Parking available- BenefitsRESPONSIBILITIES- Develop relationships with contacts - Understand and communicate service requirements - Responsible for managing existing key accounts- Act as a liaison between sales and production- Responsible for conducting ongoing communication - Plan and prioritize personal sales activities - Achieve revenue goals through the retention of accountsQUALIFICATIONS- Bilingual English and French (written & oral)- Strong computer skills, including familiarity with Illustrator and Photoshop a plus - Ability to develop strong relationships - Effective time management and ability to problem-solve- Adept at critical thinking- Have a car (ideal)Are you looking for a Customer Service Representative/Order Entry position?Looking for work in Lachine?Click on "Apply now" or send your CV to:jessica.macchiagodena@randstad.caSUMMARY- Develop relationships with contacts - Understand and communicate service requirements - Responsible for managing existing key accounts- Act as a liaison between sales and production- Responsible for conducting ongoing communication - Plan and prioritize personal sales activities - Achieve revenue goals through the retention of accounts
        • Montréal, Québec
        • Permanent
        • $48,000 per year
        Are you passionate about finance? Have you been always interested in the field of investment? Are you ready to take the next step in your career? Are you fluent bilingual English and French ? Do you enjoy providing advice and problem-solving? If you answered "yes", then this may be the opportunity you have been looking for.Position: Investment Specialist Customer Service - Permanent full time.Location: Temporarily work from home due to Covid-19.Must be local to the Montreal or surrounding area.Hours of Operation:Monday - Sunday7:00AM - 11:00PMKarell,Amelie,Phone Number:514.707.8579Fax Number:514.350.0034ADVANTAGES- Competitive salary starting at $47,900- Permanent position- Guaranteed full time hours- Great career path for the financial industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through various certifications (CSC, CPH, DFOL)RESPONSIBILITIESResponsibilities for the Bilingual (English/French) Investment Specialist include (but are not limited to):- Inbound call centre environment- Handle calls in English and French- Provide support for self directed investment accounts- Provide an excellent customer service experience- Promote a positive company reputation- Will go through various certifications (CSC, CPH, DFOL)QUALIFICATIONS- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Asset if you have investment specialist experience or any of the following certifications CSC, CPH, DFOL- Position is dependent on clear criminal and credit background checkSUMMARYHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by the following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to amelie.laprise@randstad.ca and add the subject line: "Bilingual Investment Specialist - Montreal".
        Are you passionate about finance? Have you been always interested in the field of investment? Are you ready to take the next step in your career? Are you fluent bilingual English and French ? Do you enjoy providing advice and problem-solving? If you answered "yes", then this may be the opportunity you have been looking for.Position: Investment Specialist Customer Service - Permanent full time.Location: Temporarily work from home due to Covid-19.Must be local to the Montreal or surrounding area.Hours of Operation:Monday - Sunday7:00AM - 11:00PMKarell,Amelie,Phone Number:514.707.8579Fax Number:514.350.0034ADVANTAGES- Competitive salary starting at $47,900- Permanent position- Guaranteed full time hours- Great career path for the financial industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through various certifications (CSC, CPH, DFOL)RESPONSIBILITIESResponsibilities for the Bilingual (English/French) Investment Specialist include (but are not limited to):- Inbound call centre environment- Handle calls in English and French- Provide support for self directed investment accounts- Provide an excellent customer service experience- Promote a positive company reputation- Will go through various certifications (CSC, CPH, DFOL)QUALIFICATIONS- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Asset if you have investment specialist experience or any of the following certifications CSC, CPH, DFOL- Position is dependent on clear criminal and credit background checkSUMMARYHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by the following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to amelie.laprise@randstad.ca and add the subject line: "Bilingual Investment Specialist - Montreal".
        • Dorval, Québec
        • Permanent
        Our client in Dorval is currently looking for a Customer Service Representative. Reporting to the Internal Sales Manager, the Internal Sales Representative is responsible for his or her accounts and maintaining a high level of customer satisfaction.The Inside Sales Representative is also responsible for creating and maintainingrelationships with current and future customers and to find the appropriate solution quickly and efficiently, in order to satisfy all customers.ADVANTAGESMonday to Friday 8:30 AM-5 PM1 hour of lunchAfter 3 months, if the person performs, the possibility to work at home once a week.4% salary bonus. Based on performanceMedical and dental benefits Salary 45,000$-55,000$.Yoga 3 times a week200 towards a gym membershipEveryone works from home with Covid but will return to the office when things are more certain.RESPONSIBILITIES-Increase sales;-Establish strong relationships with customers by responding quickly to calls.telephone and e-mail, with courtesy and professionalism;-Provide information, propose solutions and follow up with customersregarding product availability, cross-referencing, shipping, etc.(stock check), proofs of delivery, deferred delivery dates, prices;-Perform order entry and tracking (EDI, CRM and inbound orders) and RGA;-Process and maintain the backorder report (backorder report); Process and maintain the backorder report (backorder report).suffering) on issues of concern and unreasonable delays in responding to thenot to the customer's expectations. Raise to the Manager if the solution does not meet thecustomer requests;-Recommend any necessary price adjustments once the detailed analysis is completed.completed. To be sent to the Inside Sales Manager;-Arrange meetings with outside sales representatives to define theaction strategies put in place for your customers, as needed;-Support external sales representatives for promotions;-Promote product categories to existing customers;-Participate in all sales, marketing meetings and trainings on demand;-Train customers in the use of B2B software and the company's website;-If necessary, visit customers with an external sales representative tostrengthen customer relations;-Provide assistance for other regions upon request;-Perform reception replacements as required;- Any other related tasks may be required to assist the team in maintaininghigh levels of customer service.QUALIFICATIONSAt least three to four years of experience in customer service and/orinternal sales or a college diploma in business administration, marketing,for sale or in a related field.Excellent knowledge of the MS Office suiteExcellent written and verbal communication skills in French and EnglishExperience in customer serviceStrong organizational skillsSolutions-focusedStrong interpersonal skillsAbility to work independentlyAbility to multi-taskKnowledge of the electrical and lighting industry an assetKnowledge of SAP is an assetSUMMARYWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know you
        Our client in Dorval is currently looking for a Customer Service Representative. Reporting to the Internal Sales Manager, the Internal Sales Representative is responsible for his or her accounts and maintaining a high level of customer satisfaction.The Inside Sales Representative is also responsible for creating and maintainingrelationships with current and future customers and to find the appropriate solution quickly and efficiently, in order to satisfy all customers.ADVANTAGESMonday to Friday 8:30 AM-5 PM1 hour of lunchAfter 3 months, if the person performs, the possibility to work at home once a week.4% salary bonus. Based on performanceMedical and dental benefits Salary 45,000$-55,000$.Yoga 3 times a week200 towards a gym membershipEveryone works from home with Covid but will return to the office when things are more certain.RESPONSIBILITIES-Increase sales;-Establish strong relationships with customers by responding quickly to calls.telephone and e-mail, with courtesy and professionalism;-Provide information, propose solutions and follow up with customersregarding product availability, cross-referencing, shipping, etc.(stock check), proofs of delivery, deferred delivery dates, prices;-Perform order entry and tracking (EDI, CRM and inbound orders) and RGA;-Process and maintain the backorder report (backorder report); Process and maintain the backorder report (backorder report).suffering) on issues of concern and unreasonable delays in responding to thenot to the customer's expectations. Raise to the Manager if the solution does not meet thecustomer requests;-Recommend any necessary price adjustments once the detailed analysis is completed.completed. To be sent to the Inside Sales Manager;-Arrange meetings with outside sales representatives to define theaction strategies put in place for your customers, as needed;-Support external sales representatives for promotions;-Promote product categories to existing customers;-Participate in all sales, marketing meetings and trainings on demand;-Train customers in the use of B2B software and the company's website;-If necessary, visit customers with an external sales representative tostrengthen customer relations;-Provide assistance for other regions upon request;-Perform reception replacements as required;- Any other related tasks may be required to assist the team in maintaininghigh levels of customer service.QUALIFICATIONSAt least three to four years of experience in customer service and/orinternal sales or a college diploma in business administration, marketing,for sale or in a related field.Excellent knowledge of the MS Office suiteExcellent written and verbal communication skills in French and EnglishExperience in customer serviceStrong organizational skillsSolutions-focusedStrong interpersonal skillsAbility to work independentlyAbility to multi-taskKnowledge of the electrical and lighting industry an assetKnowledge of SAP is an assetSUMMARYWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know you
        • Saint-Laurent, Québec
        • Permanent
        • $45,000 - $50,000 per year
        A global manufacturing leader specializing in the production of home appliances is looking for an Order Management Representative who will handler all major retail accounts for a one year contract.The tasks of this role are:- Process orders and coordinate with distribution facility- Analyze and apply deductions, client charge backs, claims and problem resolution- Logistics: routing orders using EDI + various portals- Maintain correspondence with customers/clients - Answer inquiries about order status, deliveries, tracking questions - Develop and maintain relationships with Buyers, Supply Chain Analysts and representatives- Collaborate with sales teamThe proposed salary is between $45,000 and $50,000 per year, benefits after 3 months, Monday to Friday from 8:30 am to 5:00 pm, (Summer hours, Friday's end at 3:00pm!) RRSP, 2 weeks vacation, accessible by public transit, on-site parking.Advantages- Competitive Salary - One year contract with strong possibility for permanence- RRSP- During summer short days on Friday- Accessible by public transport - Team building activities- Gym on site- Parking on-siteQualifications- 2 years’ experience in related role/field- Order management experience- Strong English- Strong Knowledge in MS Office (Excel, Word, and Outlook)- Specifically, a strong Excel using V-Loop up, pivot tables- EDI(software) experience an asset- Strong attention to detail- Strong problem-solving skills- Ability to work within a team Looking for an order entry/ customer service representative position?Looking to work in Ville Saint Laurent?Click on "Apply Now" or send your resume to:monali.patel@randstad.caQuestions? Call us at 514-332-1055 to speak to us directly and ask for Monali or Maria!We are always happy to talk to you!Maria,Monali,ElisePhone Number:514.332.1055 Fax Number:514.332.8208ADVANTAGES- Competitive Salary - One year contract with strong possibility for permanence- RRSP- During summer short days on Friday- Accessible by public transport - Team building activities- Gym on site- Parking on-siteRESPONSIBILITIESThe tasks of this role are:- Process orders and coordinate with distribution facility- Analyze and apply deductions, client charge backs, claims and problem resolution- Logistics: routing orders using EDI + various portals- Maintain correspondence with customers/clients - Answer inquiries about order status, deliveries, tracking questions - Develop and maintain relationships with Buyers, Supply Chain Analysts and representatives- Collaborate with sales teamThe proposed salary is between $45,000 and $50,000 per year, benefits after 3 months, Monday to Friday from 8:30 am to 5:00 pm, (Summer hours, Friday's end at 3:00pm!) RRSP, 2 weeks vacation, accessible by public transit, on-site parking.Advantages- Competitive Salary - One year contract with strong possibility for permanence- RRSP- During summer short days on Friday- Accessible by public transport - Team building activities- Gym on site- Parking on-siteQualifications- 2 years’ experience in related role/field- Order management experience- Strong English- Strong Knowledge in MS Office (Excel, Word, and Outlook)- Specifically, a strong Excel using V-Loop up, pivot tables- EDI(software) experience an asset- Strong attention to detail- Strong problem-solving skills- Ability to work within a team Looking for an order entry/ customer service representative position?Looking to work in Ville Saint Laurent?Click on "Apply Now" or send your resume to:monali.patel@randstad.caQuestions? Call us at 514-332-1055 to speak to us directly and ask for Monali or Maria!We are always happy to talk to you!Maria,Monali,ElisePhone Number:514.332.1055 Fax Number:514.332.8208QUALIFICATIONS- 2 years’ experience in related role/field- Order management experience- Strong English- Strong Knowledge in MS Office (Excel, Word, and Outlook)- Specifically, a strong Excel using V-Loop up, pivot tables- EDI(software) experience an asset- Strong attention to detail- Strong problem-solving skills- Ability to work within a team Looking for an order entry/ customer service representative position?Looking to work in Ville Saint Laurent?Click on "Apply Now" or send your resume to:monali.patel@randstad.caQuestions? Call us at 514-332-1055 to speak to us directly and ask for Monali or Maria!We are always happy to talk to you!SUMMARYThe tasks of this role are:- Process orders and coordinate with distribution facility- Analyze and apply deductions, client charge backs, claims and problem resolution- Logistics: routing orders using EDI + various portals- Maintain correspondence with customers/clients - Answer inquiries about order status, deliveries, tracking questions - Develop and maintain relationships with Buyers, Supply Chain Analysts and representatives- Collaborate with sales teamThe proposed salary is between $45,000 and $50,000 per year, benefits after 3 months, Monday to Friday from 8:30 am to 5:00 pm, (Summer hours, Friday's end at 3:00pm!) RRSP, 2 weeks vacation, accessible by public transit, on-site parking.Advantages- Competitive Salary - One year contract with strong possibility for permanence- RRSP- During summer short days on Friday- Accessible by public transport - Team building activities- Gym on site- Parking on-siteQualifications- 2 years’ experience in related role/field- Order management experience- Strong English- Strong Knowledge in MS Office (Excel, Word, and Outlook)- Specifically, a strong Excel using V-Loop up, pivot tables- EDI(software) experience an asset- Strong attention to detail- Strong problem-solving skills- Ability to work within a team Looking for an order entry/ customer service representative position?Looking to work in Ville Saint Laurent?Click on "Apply Now" or send your resume to:monali.patel@randstad.caQuestions? Call us at 514-332-1055 to speak to us directly and ask for Monali or Maria!We are always happy to talk to you!Maria,Monali,ElisePhone Number:514.332.1055 Fax Number:514.332.8208
        A global manufacturing leader specializing in the production of home appliances is looking for an Order Management Representative who will handler all major retail accounts for a one year contract.The tasks of this role are:- Process orders and coordinate with distribution facility- Analyze and apply deductions, client charge backs, claims and problem resolution- Logistics: routing orders using EDI + various portals- Maintain correspondence with customers/clients - Answer inquiries about order status, deliveries, tracking questions - Develop and maintain relationships with Buyers, Supply Chain Analysts and representatives- Collaborate with sales teamThe proposed salary is between $45,000 and $50,000 per year, benefits after 3 months, Monday to Friday from 8:30 am to 5:00 pm, (Summer hours, Friday's end at 3:00pm!) RRSP, 2 weeks vacation, accessible by public transit, on-site parking.Advantages- Competitive Salary - One year contract with strong possibility for permanence- RRSP- During summer short days on Friday- Accessible by public transport - Team building activities- Gym on site- Parking on-siteQualifications- 2 years’ experience in related role/field- Order management experience- Strong English- Strong Knowledge in MS Office (Excel, Word, and Outlook)- Specifically, a strong Excel using V-Loop up, pivot tables- EDI(software) experience an asset- Strong attention to detail- Strong problem-solving skills- Ability to work within a team Looking for an order entry/ customer service representative position?Looking to work in Ville Saint Laurent?Click on "Apply Now" or send your resume to:monali.patel@randstad.caQuestions? Call us at 514-332-1055 to speak to us directly and ask for Monali or Maria!We are always happy to talk to you!Maria,Monali,ElisePhone Number:514.332.1055 Fax Number:514.332.8208ADVANTAGES- Competitive Salary - One year contract with strong possibility for permanence- RRSP- During summer short days on Friday- Accessible by public transport - Team building activities- Gym on site- Parking on-siteRESPONSIBILITIESThe tasks of this role are:- Process orders and coordinate with distribution facility- Analyze and apply deductions, client charge backs, claims and problem resolution- Logistics: routing orders using EDI + various portals- Maintain correspondence with customers/clients - Answer inquiries about order status, deliveries, tracking questions - Develop and maintain relationships with Buyers, Supply Chain Analysts and representatives- Collaborate with sales teamThe proposed salary is between $45,000 and $50,000 per year, benefits after 3 months, Monday to Friday from 8:30 am to 5:00 pm, (Summer hours, Friday's end at 3:00pm!) RRSP, 2 weeks vacation, accessible by public transit, on-site parking.Advantages- Competitive Salary - One year contract with strong possibility for permanence- RRSP- During summer short days on Friday- Accessible by public transport - Team building activities- Gym on site- Parking on-siteQualifications- 2 years’ experience in related role/field- Order management experience- Strong English- Strong Knowledge in MS Office (Excel, Word, and Outlook)- Specifically, a strong Excel using V-Loop up, pivot tables- EDI(software) experience an asset- Strong attention to detail- Strong problem-solving skills- Ability to work within a team Looking for an order entry/ customer service representative position?Looking to work in Ville Saint Laurent?Click on "Apply Now" or send your resume to:monali.patel@randstad.caQuestions? Call us at 514-332-1055 to speak to us directly and ask for Monali or Maria!We are always happy to talk to you!Maria,Monali,ElisePhone Number:514.332.1055 Fax Number:514.332.8208QUALIFICATIONS- 2 years’ experience in related role/field- Order management experience- Strong English- Strong Knowledge in MS Office (Excel, Word, and Outlook)- Specifically, a strong Excel using V-Loop up, pivot tables- EDI(software) experience an asset- Strong attention to detail- Strong problem-solving skills- Ability to work within a team Looking for an order entry/ customer service representative position?Looking to work in Ville Saint Laurent?Click on "Apply Now" or send your resume to:monali.patel@randstad.caQuestions? Call us at 514-332-1055 to speak to us directly and ask for Monali or Maria!We are always happy to talk to you!SUMMARYThe tasks of this role are:- Process orders and coordinate with distribution facility- Analyze and apply deductions, client charge backs, claims and problem resolution- Logistics: routing orders using EDI + various portals- Maintain correspondence with customers/clients - Answer inquiries about order status, deliveries, tracking questions - Develop and maintain relationships with Buyers, Supply Chain Analysts and representatives- Collaborate with sales teamThe proposed salary is between $45,000 and $50,000 per year, benefits after 3 months, Monday to Friday from 8:30 am to 5:00 pm, (Summer hours, Friday's end at 3:00pm!) RRSP, 2 weeks vacation, accessible by public transit, on-site parking.Advantages- Competitive Salary - One year contract with strong possibility for permanence- RRSP- During summer short days on Friday- Accessible by public transport - Team building activities- Gym on site- Parking on-siteQualifications- 2 years’ experience in related role/field- Order management experience- Strong English- Strong Knowledge in MS Office (Excel, Word, and Outlook)- Specifically, a strong Excel using V-Loop up, pivot tables- EDI(software) experience an asset- Strong attention to detail- Strong problem-solving skills- Ability to work within a team Looking for an order entry/ customer service representative position?Looking to work in Ville Saint Laurent?Click on "Apply Now" or send your resume to:monali.patel@randstad.caQuestions? Call us at 514-332-1055 to speak to us directly and ask for Monali or Maria!We are always happy to talk to you!Maria,Monali,ElisePhone Number:514.332.1055 Fax Number:514.332.8208
        • Montreal, Québec
        • Permanent
        • $15 - $16 per year
        Interested in working from home in times of crisis? Are you available for a schedule that may vary from Monday to Sunday from 7am to midnight? Are you a dynamic person who enjoys providing good customer service? Is the world of sport something that fascinates you? Your role will consist of handling incoming calls, while being in the comfort of your own home!Here are the responsibilities you will have to perform:- Answer incoming calls from customers through an application on your computer- Ensure you have excellent customer support at all times- Listening to customer needs- Have a good sense of communicationSalary: 14.75 per hour, 1$ premium for bilingual agentsAdvantages• Bonus to be paid out after completing the contract!• Great company culture• Work from the comfort of your own home• Great experienceQualifications- A perfect level of English- Must be skilled on a computer - Must have own personal computer or laptop to use (MUST BE WINDOWS), with high speed Internet and a headset- Must be able to pass a criminal background check - Customer service experience is required - Previous contact center experience is an assetKaren,Charles-Etienne,Hakeem,CatherinePhone Number:514.350.1006Fax Number:514.350.0034ADVANTAGES• Bonus to be paid out after completing the contract!• Great company culture• Work from the comfort of your own home• Great experienceRESPONSIBILITIESQUALIFICATIONS- A perfect level of English- Must be skilled on a computer - Must have own personal computer or laptop to use (MUST BE WINDOWS), with high speed Internet and a headset- Must be able to pass a criminal background check - Customer service experience is required - Previous contact center experience is an asset
        Interested in working from home in times of crisis? Are you available for a schedule that may vary from Monday to Sunday from 7am to midnight? Are you a dynamic person who enjoys providing good customer service? Is the world of sport something that fascinates you? Your role will consist of handling incoming calls, while being in the comfort of your own home!Here are the responsibilities you will have to perform:- Answer incoming calls from customers through an application on your computer- Ensure you have excellent customer support at all times- Listening to customer needs- Have a good sense of communicationSalary: 14.75 per hour, 1$ premium for bilingual agentsAdvantages• Bonus to be paid out after completing the contract!• Great company culture• Work from the comfort of your own home• Great experienceQualifications- A perfect level of English- Must be skilled on a computer - Must have own personal computer or laptop to use (MUST BE WINDOWS), with high speed Internet and a headset- Must be able to pass a criminal background check - Customer service experience is required - Previous contact center experience is an assetKaren,Charles-Etienne,Hakeem,CatherinePhone Number:514.350.1006Fax Number:514.350.0034ADVANTAGES• Bonus to be paid out after completing the contract!• Great company culture• Work from the comfort of your own home• Great experienceRESPONSIBILITIESQUALIFICATIONS- A perfect level of English- Must be skilled on a computer - Must have own personal computer or laptop to use (MUST BE WINDOWS), with high speed Internet and a headset- Must be able to pass a criminal background check - Customer service experience is required - Previous contact center experience is an asset
        • Dollard-des-Ormeaux, Québec
        • Permanent
        • $45,000 - $55,000 per year
        Are you currently looking for a customer service opportunity in Dollard Des Ormeaux? Do you have experience in customer service, looking for a challenge, and an awesome opportunity to learn and grow with a great company? If so, this company in the food industry could be a great fit for you and we would love to discuss the opportunity with you.ADVANTAGES- Hours: 8 AM-5 PM Monday to Thursday (Friday Summer finish at 1 PM) (Friday winter finish at 3 PM)- Location: Dollard Des Ormeaux - New office space just built- Full benefits after the probationary period (Medical/Dental)- Free parking- Competitive Salary – between $45,000 to 55,000 – based on experience- Bonus plan (Individual performance / Company)- Subsidize Gym Membership- Fresh food program once a week - Beer Fridays, patio outside for lunches- 2 weeks’ vacation- Cell phone after 3 months- Opportunities for internal advancement- Ladies/Men’s night out once a year paid by the company - Work for a team-oriented, creative, and innovative company - Social events- Work for a leader in their industryRESPONSIBILITIES- Collaborate with several departments to address client needs- Ensure to have all required information for each client’s dossier- Prepare quotes, input information, and process orders- Order entry into CRM database and Excel- Assist sales team with all administrative duties- Follow-up on project status- Attention to detail, resolving payment issues- Answer customer inquiries about any orders via phone or emailQUALIFICATIONS-MUST be fluent in English (written/spoken)-Great communicator in person and via telephone and email-Problem solver-Confident-Assertive-Team player as it is a collaborative open environment-Must work well under pressure in a fast-paced environment-Ability to prioritize many tasks-Computer skills: Excel-Outlook-Word, prior SAP experience as an assetSUMMARYWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca Add us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know you
        Are you currently looking for a customer service opportunity in Dollard Des Ormeaux? Do you have experience in customer service, looking for a challenge, and an awesome opportunity to learn and grow with a great company? If so, this company in the food industry could be a great fit for you and we would love to discuss the opportunity with you.ADVANTAGES- Hours: 8 AM-5 PM Monday to Thursday (Friday Summer finish at 1 PM) (Friday winter finish at 3 PM)- Location: Dollard Des Ormeaux - New office space just built- Full benefits after the probationary period (Medical/Dental)- Free parking- Competitive Salary – between $45,000 to 55,000 – based on experience- Bonus plan (Individual performance / Company)- Subsidize Gym Membership- Fresh food program once a week - Beer Fridays, patio outside for lunches- 2 weeks’ vacation- Cell phone after 3 months- Opportunities for internal advancement- Ladies/Men’s night out once a year paid by the company - Work for a team-oriented, creative, and innovative company - Social events- Work for a leader in their industryRESPONSIBILITIES- Collaborate with several departments to address client needs- Ensure to have all required information for each client’s dossier- Prepare quotes, input information, and process orders- Order entry into CRM database and Excel- Assist sales team with all administrative duties- Follow-up on project status- Attention to detail, resolving payment issues- Answer customer inquiries about any orders via phone or emailQUALIFICATIONS-MUST be fluent in English (written/spoken)-Great communicator in person and via telephone and email-Problem solver-Confident-Assertive-Team player as it is a collaborative open environment-Must work well under pressure in a fast-paced environment-Ability to prioritize many tasks-Computer skills: Excel-Outlook-Word, prior SAP experience as an assetSUMMARYWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca Add us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know you
        • Montréal-Est, Québec
        • Permanent
        • $18 - $20 per year
        Are you passionate about customer service?You want to join a company where collaboration and respect are key values and whose mission is to offer the best service to their customers.Do you have experience in manufacturing, industry or even in the automotive industry?We have a great Customer Service Technician position for you!In this permanent position of customer service representative in the field of natural gas in the East of Montreal, you will work in collaboration with the sales and shipping team, in order to support customers in their needs. gas, oil or fuel oil.Your daily tasks will include completing quotes, researching products and responding to price requests, completing customer orders and confirming scheduled delivery dates. This small dynamic team and this relaxed environment will please you!ADVANTAGESPermanent position37.5h daytime scheduleLocated in Anjou in the east of MontrealFamily environment, safe and relaxedRespectful and collaborative teamGroup InsuranceSalary between $ 17 and $ 18.50 / hSeveral other corporate advantagesRESPONSIBILITIES-Respond to customer calls;-Order taking;-Billing;-Presentation of protection plan;-Ensure a follow-up of orders and files;-Solicitation from known customers on promotions and interest in products-Other related tasks.QUALIFICATIONS-1 to 2 years of experience in a customer service position;- Experience in manufacturing or industry-Advanced English;- Perfect command of French;-Autonomy;- Resourcefulness;-Developed communication skills.SUMMARYContact Kim or Léa at 514.252.0099 or at kim.guertin@randstad.ca and lea.murray-montmorency@randstad.caThis position is not exactly what you are looking for, do not hesitate to contact us to discuss your career aspirations, it will be our pleasure to find you a job tailored to you!Are you interested in this position? Quickly send us a copy of your up-to-date CV to: kim.guertin@randstad.ca and lea.murray-montmorency@randstad.caLooking forward to discussing with you.Find out about our new My Randstad app, which alerts you to new shifts that you can accept or decline based on your availability.As a leader in recruiting, we are committed to discussing your career with you and advancing your career in today's job market. We would be happy to meet you in our offices to get to know you!In the event that this position is not for you but you are looking for another job in the administrative field, here is the list of positions that we are also recruiting in our division:-Administrative / executive / managerial assistant-Office clerk and data entry-Logistics / purchasing / transport assistant-Supply clerk-Coordinator / logistics clerk-Receptionist-Customer service agentRandstad, the Human in mind!visit randstad.ca for all our job offersEn savoir plus sur ce texte sourceVous devez indiquer le texte source pour obtenir des informations supplémentairesEnvoyer des commentairesPanneaux latéraux
        Are you passionate about customer service?You want to join a company where collaboration and respect are key values and whose mission is to offer the best service to their customers.Do you have experience in manufacturing, industry or even in the automotive industry?We have a great Customer Service Technician position for you!In this permanent position of customer service representative in the field of natural gas in the East of Montreal, you will work in collaboration with the sales and shipping team, in order to support customers in their needs. gas, oil or fuel oil.Your daily tasks will include completing quotes, researching products and responding to price requests, completing customer orders and confirming scheduled delivery dates. This small dynamic team and this relaxed environment will please you!ADVANTAGESPermanent position37.5h daytime scheduleLocated in Anjou in the east of MontrealFamily environment, safe and relaxedRespectful and collaborative teamGroup InsuranceSalary between $ 17 and $ 18.50 / hSeveral other corporate advantagesRESPONSIBILITIES-Respond to customer calls;-Order taking;-Billing;-Presentation of protection plan;-Ensure a follow-up of orders and files;-Solicitation from known customers on promotions and interest in products-Other related tasks.QUALIFICATIONS-1 to 2 years of experience in a customer service position;- Experience in manufacturing or industry-Advanced English;- Perfect command of French;-Autonomy;- Resourcefulness;-Developed communication skills.SUMMARYContact Kim or Léa at 514.252.0099 or at kim.guertin@randstad.ca and lea.murray-montmorency@randstad.caThis position is not exactly what you are looking for, do not hesitate to contact us to discuss your career aspirations, it will be our pleasure to find you a job tailored to you!Are you interested in this position? Quickly send us a copy of your up-to-date CV to: kim.guertin@randstad.ca and lea.murray-montmorency@randstad.caLooking forward to discussing with you.Find out about our new My Randstad app, which alerts you to new shifts that you can accept or decline based on your availability.As a leader in recruiting, we are committed to discussing your career with you and advancing your career in today's job market. We would be happy to meet you in our offices to get to know you!In the event that this position is not for you but you are looking for another job in the administrative field, here is the list of positions that we are also recruiting in our division:-Administrative / executive / managerial assistant-Office clerk and data entry-Logistics / purchasing / transport assistant-Supply clerk-Coordinator / logistics clerk-Receptionist-Customer service agentRandstad, the Human in mind!visit randstad.ca for all our job offersEn savoir plus sur ce texte sourceVous devez indiquer le texte source pour obtenir des informations supplémentairesEnvoyer des commentairesPanneaux latéraux
        • Montreal, Québec
        • Permanent
        Are you passionate about customer service? Do you like to solve problems and get creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, we have a great job opportunity for you that will allow you to be part of a dynamic team in the greater Montreal area.This is a permanent full-time position and as a bilingual technical support representative. This position is offered by telecommuting. This is a great customer service job opportunity for you that will allow you to push your limits and grow in your career path!Salary: $ 16.50 / hourLocation: Montreal areaHours: Be available to work on rotational numbers Monday through Sunday, 7 a.m. to 11 p.m.* you will have to work 5 shifts from Monday to Sunday, between 37.5 and 40 hours / week, with 2 days off.Start date: November 23, 2020As a bilingual technical support representative, you will provide solutions to customer requests while remaining courteous and empathetic to their concerns.What will your main tasks be as a customer service representative?- Inbound call center environment (work from home)- Help with problem solving and troubleshooting with customers by phone, chat or email- Explain details and processes to customers by phone, email or chat to resolve questions or concerns- Entering data in customer profiles- Create a warm and pleasant experience for customers- Escalate customer complaints and / or calls to your manager if necessary- Have a call resolution mindset 1Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position - Great work culture - Career progression opportunities- Equipment provided by the company - Employee benefit planQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Wired internet connection (Ethernet cable) Do you recognize yourself in this position?Call us!!514-778-8093 or 438-341-9692Charles and Hakeemcharles-etienne.meloche@randstad.ca and hakeem.caron@randstad.caKaren,Charles-Etienne,Hakeem,CatherinePhone Number:514.350.1006Fax Number:514.350.0034ADVANTAGES- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position - Great work culture - Career progression opportunities- Equipment provided by the company - Employee benefit planRESPONSIBILITIESQUALIFICATIONS- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Wired internet connection (Ethernet cable) Do you recognize yourself in this position?Call us!!514-778-8093 or 438-341-9692Charles and Hakeemcharles-etienne.meloche@randstad.ca and hakeem.caron@randstad.ca
        Are you passionate about customer service? Do you like to solve problems and get creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, we have a great job opportunity for you that will allow you to be part of a dynamic team in the greater Montreal area.This is a permanent full-time position and as a bilingual technical support representative. This position is offered by telecommuting. This is a great customer service job opportunity for you that will allow you to push your limits and grow in your career path!Salary: $ 16.50 / hourLocation: Montreal areaHours: Be available to work on rotational numbers Monday through Sunday, 7 a.m. to 11 p.m.* you will have to work 5 shifts from Monday to Sunday, between 37.5 and 40 hours / week, with 2 days off.Start date: November 23, 2020As a bilingual technical support representative, you will provide solutions to customer requests while remaining courteous and empathetic to their concerns.What will your main tasks be as a customer service representative?- Inbound call center environment (work from home)- Help with problem solving and troubleshooting with customers by phone, chat or email- Explain details and processes to customers by phone, email or chat to resolve questions or concerns- Entering data in customer profiles- Create a warm and pleasant experience for customers- Escalate customer complaints and / or calls to your manager if necessary- Have a call resolution mindset 1Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position - Great work culture - Career progression opportunities- Equipment provided by the company - Employee benefit planQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Wired internet connection (Ethernet cable) Do you recognize yourself in this position?Call us!!514-778-8093 or 438-341-9692Charles and Hakeemcharles-etienne.meloche@randstad.ca and hakeem.caron@randstad.caKaren,Charles-Etienne,Hakeem,CatherinePhone Number:514.350.1006Fax Number:514.350.0034ADVANTAGES- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position - Great work culture - Career progression opportunities- Equipment provided by the company - Employee benefit planRESPONSIBILITIESQUALIFICATIONS- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Wired internet connection (Ethernet cable) Do you recognize yourself in this position?Call us!!514-778-8093 or 438-341-9692Charles and Hakeemcharles-etienne.meloche@randstad.ca and hakeem.caron@randstad.ca

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