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        • Vancouver, British Columbia
        • Permanent
        • $35,100 - $39,000 per year
        Are you a customer service representative looking for a new opportunity within the automobile/ vehicle space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (call center representative) to join our team in Vancouver / Olympic Village. This role is a permanent position with a February 1st start date. *Whilst Covid restrictions apply, this role is remote/ working from home until it is deemed safe to return to the office. You must be able to work from home to begin with and then able to work from the office when it is deemed safe to do so.*The main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email.Other duties include but are not limited to:-- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Administrative duties as requiredPlease note this is a full time position, Mon-Fri with office hours (9-5)If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Sophie,AdrianaADVANTAGES- Work with a company with an excellent culture- Permanent opportunity with benefits after 6 months- Work from home to begin with- Laptop and headset provided for working- Transit accessible in Vancouver (Olympic Village station) - Great office hours 9-5- Full time role 37.5 hours weekly- February 1st start date- Working as part of a super friendly and cohesive team- $18.00 - 20.00 hourly depending on experience*Whilst Covid restrictions apply, this role is remote/ working from home until it is deemed safe to return to the office. You must be able to work from home to begin with and then able to work from the office when it is deemed safe to do so.*RESPONSIBILITIES- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Administrative duties as requiredQUALIFICATIONS- A minimum of 2 years in a customer service orientated role in an office setting- Call center / contact center work experience is a must (1-2 years minimum)- Excellent communication skills both written and verbal- Great computer skills including MS Excel- Well organized and motivated- Can work well as part of a small team in Vancouver- *Whilst Covid restrictions apply, this role is remote/ working from home until it is deemed safe to return to the office. You must be able to work from home to begin with and then able to work from the office when it is deemed safe to do so.*SUMMARYThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email.
        Are you a customer service representative looking for a new opportunity within the automobile/ vehicle space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (call center representative) to join our team in Vancouver / Olympic Village. This role is a permanent position with a February 1st start date. *Whilst Covid restrictions apply, this role is remote/ working from home until it is deemed safe to return to the office. You must be able to work from home to begin with and then able to work from the office when it is deemed safe to do so.*The main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email.Other duties include but are not limited to:-- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Administrative duties as requiredPlease note this is a full time position, Mon-Fri with office hours (9-5)If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Sophie,AdrianaADVANTAGES- Work with a company with an excellent culture- Permanent opportunity with benefits after 6 months- Work from home to begin with- Laptop and headset provided for working- Transit accessible in Vancouver (Olympic Village station) - Great office hours 9-5- Full time role 37.5 hours weekly- February 1st start date- Working as part of a super friendly and cohesive team- $18.00 - 20.00 hourly depending on experience*Whilst Covid restrictions apply, this role is remote/ working from home until it is deemed safe to return to the office. You must be able to work from home to begin with and then able to work from the office when it is deemed safe to do so.*RESPONSIBILITIES- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Administrative duties as requiredQUALIFICATIONS- A minimum of 2 years in a customer service orientated role in an office setting- Call center / contact center work experience is a must (1-2 years minimum)- Excellent communication skills both written and verbal- Great computer skills including MS Excel- Well organized and motivated- Can work well as part of a small team in Vancouver- *Whilst Covid restrictions apply, this role is remote/ working from home until it is deemed safe to return to the office. You must be able to work from home to begin with and then able to work from the office when it is deemed safe to do so.*SUMMARYThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email.
        • Montréal, Québec
        • Permanent
        Are you recognized for your sense of service to customers, and you are available to start working on January 20th? Read the following and apply now!Permanent positionSalary: $14.10 Workplace: During the pandemic work from home Hours of operations: 7 days a week, You must be available Monday to Sunday from 8:00 am – 11:00 pm Schedule given in advance ADVANTAGESHere are the advantages you can benefit from as a customer service representative in Montreal:- Work with a leading global company- Permanent full time employment- Conveniently located in Montreal (close to metro Pie-IX)- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit plan- Work from home during COVID-19RESPONSIBILITIESThe main responsibility of a customer service representative will be:- Answer incoming emails and calls from customers - Processing the various orders- Provide explanations about the company's products and services- Use different computer systems to include a multitude of informationQUALIFICATIONSHere are the qualifications you must have to meet the requirements as a customer service representative in Montreal:- Excellent communication skills, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills with the ability to exercise sound judgment- Full time and flexible availability- Organization and work prioritization skills- Wired internet connection (Ethernet cable)SUMMARYPermanent positionSalary: $14.10 Workplace: During the pandemic work from home Hours of operations: 7 days a week, You must be available Monday to Sunday from 8:00 am – 11:00 pm Schedule given in advance Are you interested in the position? Send your CV with the subject "customer service rep. "charles-etienne.meloche@randstad.ca, karen.leiton@randstad.ca,hakeem.caron@randstad.caAlso, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you,Charles, Karen, Hakeem
        Are you recognized for your sense of service to customers, and you are available to start working on January 20th? Read the following and apply now!Permanent positionSalary: $14.10 Workplace: During the pandemic work from home Hours of operations: 7 days a week, You must be available Monday to Sunday from 8:00 am – 11:00 pm Schedule given in advance ADVANTAGESHere are the advantages you can benefit from as a customer service representative in Montreal:- Work with a leading global company- Permanent full time employment- Conveniently located in Montreal (close to metro Pie-IX)- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit plan- Work from home during COVID-19RESPONSIBILITIESThe main responsibility of a customer service representative will be:- Answer incoming emails and calls from customers - Processing the various orders- Provide explanations about the company's products and services- Use different computer systems to include a multitude of informationQUALIFICATIONSHere are the qualifications you must have to meet the requirements as a customer service representative in Montreal:- Excellent communication skills, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills with the ability to exercise sound judgment- Full time and flexible availability- Organization and work prioritization skills- Wired internet connection (Ethernet cable)SUMMARYPermanent positionSalary: $14.10 Workplace: During the pandemic work from home Hours of operations: 7 days a week, You must be available Monday to Sunday from 8:00 am – 11:00 pm Schedule given in advance Are you interested in the position? Send your CV with the subject "customer service rep. "charles-etienne.meloche@randstad.ca, karen.leiton@randstad.ca,hakeem.caron@randstad.caAlso, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you,Charles, Karen, Hakeem
        • Toronto, Ontario
        • Permanent
        A multi-billion dollar insurance and wealth management group in Canada is looking to add Bilingual Customer Service Representatives on a permanent basis to their downtown Toronto team.Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? Do you want to work downtown Toronto? If you answered yes to these questions, the Bilingual Customer Service Representative position may be a great fit for you!This is a work from home opportunity as their office is currently closed. Why do you want this job?-Located downtown Toronto at University and College, with the option to work from home -Rotational shifts are from Monday-Friday between 8:00 am and 8:00 pm -Training is Monday to Friday 9:00 am to 5:00 pm for 5 weeks-Starting salary is $45,000/year and 2 weeks of vacation-Work for an industry leader who is continuously growing and expanding-Extensive 7-week training program with support, hands-on managementWhat will you be doing?-Working in a fast-paced environment that can be stressful at times-Answering a high volume of calls, between 100-150 per day-Handling inquiries regarding health and dental claims, or administrative matters -Providing excellent service in a timely manner, completing calls within 3-5 minutes-Responding to inquires via emailWho are you? -Fluently bilingual in French and English-Previous experience handling a high volume of customers in a call centre environment-Experience with medical and dental benefits is a must-Previous call center experience is an asset-Tech-savvy, able to toggle between screens and navigate an online information system -Available to work between 7:30 am and 8:00 pm -Team player with the ability to work independently This Bilingual (French/English) Customer Service Representative position offers you the opportunity for permanent employment and professional development with a company that values teamwork, high performance, respect and continuous improvement! If you possess the skills we are looking for and are looking for a permanent opportunity for let's connect! To apply: 1. Apply online!2. Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service Representative Toronto"Ashley,Anastasia,NatalieRESPONSIBILITIESQUALIFICATIONS
        A multi-billion dollar insurance and wealth management group in Canada is looking to add Bilingual Customer Service Representatives on a permanent basis to their downtown Toronto team.Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? Do you want to work downtown Toronto? If you answered yes to these questions, the Bilingual Customer Service Representative position may be a great fit for you!This is a work from home opportunity as their office is currently closed. Why do you want this job?-Located downtown Toronto at University and College, with the option to work from home -Rotational shifts are from Monday-Friday between 8:00 am and 8:00 pm -Training is Monday to Friday 9:00 am to 5:00 pm for 5 weeks-Starting salary is $45,000/year and 2 weeks of vacation-Work for an industry leader who is continuously growing and expanding-Extensive 7-week training program with support, hands-on managementWhat will you be doing?-Working in a fast-paced environment that can be stressful at times-Answering a high volume of calls, between 100-150 per day-Handling inquiries regarding health and dental claims, or administrative matters -Providing excellent service in a timely manner, completing calls within 3-5 minutes-Responding to inquires via emailWho are you? -Fluently bilingual in French and English-Previous experience handling a high volume of customers in a call centre environment-Experience with medical and dental benefits is a must-Previous call center experience is an asset-Tech-savvy, able to toggle between screens and navigate an online information system -Available to work between 7:30 am and 8:00 pm -Team player with the ability to work independently This Bilingual (French/English) Customer Service Representative position offers you the opportunity for permanent employment and professional development with a company that values teamwork, high performance, respect and continuous improvement! If you possess the skills we are looking for and are looking for a permanent opportunity for let's connect! To apply: 1. Apply online!2. Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service Representative Toronto"Ashley,Anastasia,NatalieRESPONSIBILITIESQUALIFICATIONS
        • Ottawa, Ontario
        • Permanent
        • $40,000 - $43,000 per year
        Do you have extensive customer service experience and want to explore new ways to help people? Do you have experience teaching customers how to get the most out of a product or application? Are you looking for a new and challenging role with an industry leader? If you’ve answered yes to any of these, we want to talk to you!We are looking for an experienced Customer Service Specialist to work for a great Gatineau company on a 6 month contract with potential for permanency afterwards – You’ll be helping provide support to a network of clients and sales consultants. You will need to be comfortable making and taking calls and answering inquiries. This position would start off as a remote role - Computer equipment would be provided.What you’ll do here:-Offer top-notch personalized customer service to clients-Train new and existing users on the web application-Help develop standard operating procedure for the web app-Keep users informed about system functionality and enhancements-Suggest new features of the web app and help promote continuous improvement to the program-Processing correspondence between the sales teams and developers-Perform other tasks as required by supervisorsWhy you’ll love it here:-Great company with a great culture-Work from Home to start (computer provided)-Free Parking (once back in the office)-Salary range starting at $40k- Monday-Friday work week (shift would be 10:00-6:00)-What you’ll need to be successful:-Bilingual (English/French) strongly preferred-Experience with end user/customer training-Experience providing customer support remotely (eg. Call center)-Excellent analytical and communication skills-Ability to work well independently and as part of a teamIf all of the above sounds like you, please apply directly to this posting! Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Toni or ErinWe appreciate all applications, however, only those who meet the requirements for this position will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability. Erin,ToniRESPONSIBILITIESQUALIFICATIONS
        Do you have extensive customer service experience and want to explore new ways to help people? Do you have experience teaching customers how to get the most out of a product or application? Are you looking for a new and challenging role with an industry leader? If you’ve answered yes to any of these, we want to talk to you!We are looking for an experienced Customer Service Specialist to work for a great Gatineau company on a 6 month contract with potential for permanency afterwards – You’ll be helping provide support to a network of clients and sales consultants. You will need to be comfortable making and taking calls and answering inquiries. This position would start off as a remote role - Computer equipment would be provided.What you’ll do here:-Offer top-notch personalized customer service to clients-Train new and existing users on the web application-Help develop standard operating procedure for the web app-Keep users informed about system functionality and enhancements-Suggest new features of the web app and help promote continuous improvement to the program-Processing correspondence between the sales teams and developers-Perform other tasks as required by supervisorsWhy you’ll love it here:-Great company with a great culture-Work from Home to start (computer provided)-Free Parking (once back in the office)-Salary range starting at $40k- Monday-Friday work week (shift would be 10:00-6:00)-What you’ll need to be successful:-Bilingual (English/French) strongly preferred-Experience with end user/customer training-Experience providing customer support remotely (eg. Call center)-Excellent analytical and communication skills-Ability to work well independently and as part of a teamIf all of the above sounds like you, please apply directly to this posting! Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Toni or ErinWe appreciate all applications, however, only those who meet the requirements for this position will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability. Erin,ToniRESPONSIBILITIESQUALIFICATIONS
        • Ottawa, Ontario
        • Permanent
        • $40,000 - $49,000 per year
        Have you been looking for your next career move, and have an interest in helping customers and clients get the information they need to make a purchase? Do you have a strong desire to provide top-notch customer service while also getting to learn and develop at the same time? Have you got a background in the mechanical or electrical industry or a keen interest in the same?If so, we'd love to hear from you!We are looking for a Customer Care Specialist to work for an industry leader located in the Stittsville area of Ottawa! In this role, you will be responsible for responding to customer inquiries, resolving complaints, and processing orders. You'll get to do all this while also learning about new products, helping the sales team streamline their processes, and generally providing excellent customer service.What You'll Do Here:* Respond to customer inquires by phone, chat, email, or fax in a timely and professional manner* Process orders and expedite as necessary* Identify opportunities to cross-sell or up-sell based on customers' needs and situations* Keep up to date on new products and procedures, and attend training sessions run by sales reps and vendor reps alike* Assist other departments as business needs requireAdvantagesWhy You'll Love It Here:* Monday-Friday work week (some occasional evenings and weekends may be required)* Hours of work between 8am and 5:30pm (usually 9-5:30 to start)* Numerous employee incentive programs including discounts on products, a health & wellness incentive, and memberships to retail chains* Full Benefits (medical, dental)* 2 weeks vacation to start, and 5 personal days* Great team environment with lots of cool gadgets!QualificationsWhat You'll Need to Succeed!* minimum 3-5 years in a customer support or call centre role* some technical knowledge or mechanical/electrical experience is strongly preferred* knowledge of A/V equipment would be a strong asset * some experience with Salesforce or SAP applications strongly preferred* Bilingualism (English/French) will be strongly preferredPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Toni or ErinWe appreciate all applications, however, only those who meet the requirements for this position will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability. Erin,ToniADVANTAGESWhy You'll Love It Here:* Monday-Friday work week (some occasional evenings and weekends may be required)* Hours of work between 8am and 5:30pm (usually 9-5:30 to start)* Numerous employee incentive programs including discounts on products, a health & wellness incentive, and memberships to retail chains* Full Benefits (medical, dental)* 2 weeks vacation to start, and 5 personal days* Great team environment with lots of cool gadgets!RESPONSIBILITIESQUALIFICATIONSWhat You'll Need to Succeed!* minimum 3-5 years in a customer support or call centre role* some technical knowledge or mechanical/electrical experience is strongly preferred* knowledge of A/V equipment would be a strong asset * some experience with Salesforce or SAP applications strongly preferred* Bilingualism (English/French) will be strongly preferredPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Toni or ErinWe appreciate all applications, however, only those who meet the requirements for this position will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.
        Have you been looking for your next career move, and have an interest in helping customers and clients get the information they need to make a purchase? Do you have a strong desire to provide top-notch customer service while also getting to learn and develop at the same time? Have you got a background in the mechanical or electrical industry or a keen interest in the same?If so, we'd love to hear from you!We are looking for a Customer Care Specialist to work for an industry leader located in the Stittsville area of Ottawa! In this role, you will be responsible for responding to customer inquiries, resolving complaints, and processing orders. You'll get to do all this while also learning about new products, helping the sales team streamline their processes, and generally providing excellent customer service.What You'll Do Here:* Respond to customer inquires by phone, chat, email, or fax in a timely and professional manner* Process orders and expedite as necessary* Identify opportunities to cross-sell or up-sell based on customers' needs and situations* Keep up to date on new products and procedures, and attend training sessions run by sales reps and vendor reps alike* Assist other departments as business needs requireAdvantagesWhy You'll Love It Here:* Monday-Friday work week (some occasional evenings and weekends may be required)* Hours of work between 8am and 5:30pm (usually 9-5:30 to start)* Numerous employee incentive programs including discounts on products, a health & wellness incentive, and memberships to retail chains* Full Benefits (medical, dental)* 2 weeks vacation to start, and 5 personal days* Great team environment with lots of cool gadgets!QualificationsWhat You'll Need to Succeed!* minimum 3-5 years in a customer support or call centre role* some technical knowledge or mechanical/electrical experience is strongly preferred* knowledge of A/V equipment would be a strong asset * some experience with Salesforce or SAP applications strongly preferred* Bilingualism (English/French) will be strongly preferredPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Toni or ErinWe appreciate all applications, however, only those who meet the requirements for this position will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability. Erin,ToniADVANTAGESWhy You'll Love It Here:* Monday-Friday work week (some occasional evenings and weekends may be required)* Hours of work between 8am and 5:30pm (usually 9-5:30 to start)* Numerous employee incentive programs including discounts on products, a health & wellness incentive, and memberships to retail chains* Full Benefits (medical, dental)* 2 weeks vacation to start, and 5 personal days* Great team environment with lots of cool gadgets!RESPONSIBILITIESQUALIFICATIONSWhat You'll Need to Succeed!* minimum 3-5 years in a customer support or call centre role* some technical knowledge or mechanical/electrical experience is strongly preferred* knowledge of A/V equipment would be a strong asset * some experience with Salesforce or SAP applications strongly preferred* Bilingualism (English/French) will be strongly preferredPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Toni or ErinWe appreciate all applications, however, only those who meet the requirements for this position will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.
        • Mississauga, Ontario
        • Permanent
        Are you BILINGUAL in English and French? Are you a dedicated problem solver? Are you passionate about providing next level service? Do you have experience in the customer service and looking for the next challenge? A well known Vision Care company located in Mississauga is hiring a Bilingual Customer Service Representative to join their growing customer service team. The successful candidate will report directly to the Customer Service Manager and act as the first point of contact for all opticians calling in to place orders on lenses. Why do you want the job?- Competitive salary $40,000 to $45,000 annually- Permanent opportunity with set shifts during regular business hours - NO WEEKENDS- Monday to Friday from 8:00 am to 5:00 pm - Located in Mississauga, close to major highways (near Winston Churchill and 403)- Easily accessible by transit and major highways- Dental and medical benefits, discounts on lenses beginning after the probationary period- Group RSP matching up to 3% from 1-3 years of service, 3+ years of service is 5% match - 2 weeks vacation to start, vacation provided during first year - Join a close-knit team in a casual work environment that offers growth and development opportunities- Jeans allowed to be worn daily Who are you?- 1-2 years of customer service experience required preferably in a fast paced environment - Previous experience in the optical industry a strong asset- Strong accuracy and attention to detail- Strong written and verbal communication skills in both English and French- Positive and upbeat with excellent telephone demeanor- Computer savvy with an ability to learn new software quickly- A team player with the ability to think independently and work well with minimal supervision What will you be doing?- Handling B2B inbound calls and emails from opticians- Order entry of various orders from opticians- Processing orders in client management system- Answer to client questions regarding shipping and other order details- Ensuring client receives orders in a timely manner- Problem solve issues when requiredTo apply:1. Send resume directly to navpreet.sandhu@randstad.ca2. Create a Randstad profile and apply online directly to the postingSara,Navpreet,NavpreetADVANTAGESWhy do you want the job?- Competitive salary $40,000 to $45,000 annually- Permanent opportunity with set shifts during regular business hours - NO WEEKENDS- Monday to Friday from 8:00 am to 5:00 pm - Located in Mississauga, close to major highways (near Winston Churchill and 403)- Easily accessible by transit and major highways- Dental and medical benefits, discounts on lenses beginning after the probationary period- Group RSP matching up to 3% from 1-3 years of service, 3+ years of service is 5% match - 2 weeks vacation to start, vacation provided during first year - Join a close-knit team in a casual work environment that offers growth and development opportunities- Jeans allowed to be worn daily RESPONSIBILITIESWhat will you be doing?- Handling B2B inbound calls and emails from opticians- Order entry of various orders from opticians- Processing orders in client management system- Answer to client questions regarding shipping and other order details- Ensuring client receives orders in a timely manner- Problem solve issues when requiredQUALIFICATIONS- 1-2 years of customer service experience required preferably in a fast paced environment - Previous experience in the optical industry a strong asset- Strong accuracy and attention to detail- Strong written and verbal communication skills in both English and French- Positive and upbeat with excellent telephone demeanor- Computer savvy with an ability to learn new software quickly- A team player with the ability to think independently and work well with minimal supervision SUMMARYAre you BILINGUAL in English and French? Are you a dedicated problem solver? Are you passionate about providing next level service? Do you have experience in the customer service and looking for the next challenge? A well known Vision Care company located in Mississauga is hiring a Bilingual Customer Service Representative to join their growing customer service team. The successful candidate will report directly to the Customer Service Manager and act as the first point of contact for all opticians calling in to place orders on lenses.
        Are you BILINGUAL in English and French? Are you a dedicated problem solver? Are you passionate about providing next level service? Do you have experience in the customer service and looking for the next challenge? A well known Vision Care company located in Mississauga is hiring a Bilingual Customer Service Representative to join their growing customer service team. The successful candidate will report directly to the Customer Service Manager and act as the first point of contact for all opticians calling in to place orders on lenses. Why do you want the job?- Competitive salary $40,000 to $45,000 annually- Permanent opportunity with set shifts during regular business hours - NO WEEKENDS- Monday to Friday from 8:00 am to 5:00 pm - Located in Mississauga, close to major highways (near Winston Churchill and 403)- Easily accessible by transit and major highways- Dental and medical benefits, discounts on lenses beginning after the probationary period- Group RSP matching up to 3% from 1-3 years of service, 3+ years of service is 5% match - 2 weeks vacation to start, vacation provided during first year - Join a close-knit team in a casual work environment that offers growth and development opportunities- Jeans allowed to be worn daily Who are you?- 1-2 years of customer service experience required preferably in a fast paced environment - Previous experience in the optical industry a strong asset- Strong accuracy and attention to detail- Strong written and verbal communication skills in both English and French- Positive and upbeat with excellent telephone demeanor- Computer savvy with an ability to learn new software quickly- A team player with the ability to think independently and work well with minimal supervision What will you be doing?- Handling B2B inbound calls and emails from opticians- Order entry of various orders from opticians- Processing orders in client management system- Answer to client questions regarding shipping and other order details- Ensuring client receives orders in a timely manner- Problem solve issues when requiredTo apply:1. Send resume directly to navpreet.sandhu@randstad.ca2. Create a Randstad profile and apply online directly to the postingSara,Navpreet,NavpreetADVANTAGESWhy do you want the job?- Competitive salary $40,000 to $45,000 annually- Permanent opportunity with set shifts during regular business hours - NO WEEKENDS- Monday to Friday from 8:00 am to 5:00 pm - Located in Mississauga, close to major highways (near Winston Churchill and 403)- Easily accessible by transit and major highways- Dental and medical benefits, discounts on lenses beginning after the probationary period- Group RSP matching up to 3% from 1-3 years of service, 3+ years of service is 5% match - 2 weeks vacation to start, vacation provided during first year - Join a close-knit team in a casual work environment that offers growth and development opportunities- Jeans allowed to be worn daily RESPONSIBILITIESWhat will you be doing?- Handling B2B inbound calls and emails from opticians- Order entry of various orders from opticians- Processing orders in client management system- Answer to client questions regarding shipping and other order details- Ensuring client receives orders in a timely manner- Problem solve issues when requiredQUALIFICATIONS- 1-2 years of customer service experience required preferably in a fast paced environment - Previous experience in the optical industry a strong asset- Strong accuracy and attention to detail- Strong written and verbal communication skills in both English and French- Positive and upbeat with excellent telephone demeanor- Computer savvy with an ability to learn new software quickly- A team player with the ability to think independently and work well with minimal supervision SUMMARYAre you BILINGUAL in English and French? Are you a dedicated problem solver? Are you passionate about providing next level service? Do you have experience in the customer service and looking for the next challenge? A well known Vision Care company located in Mississauga is hiring a Bilingual Customer Service Representative to join their growing customer service team. The successful candidate will report directly to the Customer Service Manager and act as the first point of contact for all opticians calling in to place orders on lenses.
        • Montréal, Québec
        • Permanent
        • $48,000 per year
        Are you passionate about finance? Have you been always interested in the field of investment? Are you ready to take the next step in your career? Are you fluent bilingual English and French ? Do you enjoy providing advice and problem-solving? If you answered "yes", then this may be the opportunity you have been looking for.Position: Investment Specialist Customer Service - Permanent full time.Location: Temporarily work from home due to Covid-19.Must be local to the Montreal or surrounding area.Hours of Operation:Monday - Sunday7:00AM - 11:00PMKarell,Amelie,Phone Number:514.707.8579Fax Number:514.350.0034ADVANTAGES- Competitive salary starting at $47,900- Permanent position- Guaranteed full time hours- Great career path for the financial industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through various certifications (CSC, CPH, DFOL)RESPONSIBILITIESResponsibilities for the Bilingual (English/French) Investment Specialist include (but are not limited to):- Inbound call centre environment- Handle calls in English and French- Provide support for self directed investment accounts- Provide an excellent customer service experience- Promote a positive company reputation- Will go through various certifications (CSC, CPH, DFOL)QUALIFICATIONS- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Asset if you have investment specialist experience or any of the following certifications CSC, CPH, DFOL- Position is dependent on clear criminal and credit background checkSUMMARYHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by the following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to amelie.laprise@randstad.ca and add the subject line: "Bilingual Investment Specialist - Montreal".
        Are you passionate about finance? Have you been always interested in the field of investment? Are you ready to take the next step in your career? Are you fluent bilingual English and French ? Do you enjoy providing advice and problem-solving? If you answered "yes", then this may be the opportunity you have been looking for.Position: Investment Specialist Customer Service - Permanent full time.Location: Temporarily work from home due to Covid-19.Must be local to the Montreal or surrounding area.Hours of Operation:Monday - Sunday7:00AM - 11:00PMKarell,Amelie,Phone Number:514.707.8579Fax Number:514.350.0034ADVANTAGES- Competitive salary starting at $47,900- Permanent position- Guaranteed full time hours- Grea