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    • Scarborough, Ontario
    • Permanent
    Job DescriptionReporting to the Customer Service Supervisor, the  Customer Service Representative’s mission is to ensure that all incoming calls, emails and orders are handled quickly and efficiently integrated into daily operations to ensure exceptional customer service. You enter orders and document customer records in accordance with established procedures, rules and standards. You resolve any problems or order changes by collaborating with key stakeholders. You initiate the creation of material delivery documents in a way that respects your business partners' ability to meet demand. Finally, you provide a high-quality service to all your customers and suppliers by offering them customized solutions that target their needs and guarantee their satisfaction in order to maximize Cascades’ sales and profitability.Roles and Responsibilities Taking ownership of customers issues and following problems through to resolutionFollow service procedures, policies, etiquettes and standardsWork in a team with customer service agents with common goal of providing best in class customer satisfactionStrong written and verbal (French and English) communication, interpersonal, and customer-service skills.Stay on top of industry’s developments and apply best practices to areas of improvementUtilize assets to achieve qualitative and quantitative targets, objectives and assignmentsMaintain an orderly workflow according to prioritiesGive accurate direction and support to team leaders to facilitate successful completion of organization’s targets and performance goalsUse expertise to build strong healthy relationships with clients and create an open and accessible communication rout for free flow of informationAbility to work accurately, with interruptions, to meet deadlinesCarefully identify problems that might arise from operations with the use of ethical procedures and professional judgmentAbility to work well independently as well as part of a teamAbility to exercise flexibility, initiative, good judgment and discretionStrong analytical skills to comprehensively analyze and interpret policies, procedures and situations in a multifaceted way and possess strong problem-solving skillsWillingness to learn exclusive equipment and supplies particular to waste diversion business organizationAbility to provide various client-based waste diversion program orientation online/over the phoneCapability to generate system reports pertaining to customer service operationsQualificationsLanguages Spoken: English & French is a must Education: High School Diploma is a must. College Diploma or University Degree is preferred. Previous industry experience preferred.
    Job DescriptionReporting to the Customer Service Supervisor, the  Customer Service Representative’s mission is to ensure that all incoming calls, emails and orders are handled quickly and efficiently integrated into daily operations to ensure exceptional customer service. You enter orders and document customer records in accordance with established procedures, rules and standards. You resolve any problems or order changes by collaborating with key stakeholders. You initiate the creation of material delivery documents in a way that respects your business partners' ability to meet demand. Finally, you provide a high-quality service to all your customers and suppliers by offering them customized solutions that target their needs and guarantee their satisfaction in order to maximize Cascades’ sales and profitability.Roles and Responsibilities Taking ownership of customers issues and following problems through to resolutionFollow service procedures, policies, etiquettes and standardsWork in a team with customer service agents with common goal of providing best in class customer satisfactionStrong written and verbal (French and English) communication, interpersonal, and customer-service skills.Stay on top of industry’s developments and apply best practices to areas of improvementUtilize assets to achieve qualitative and quantitative targets, objectives and assignmentsMaintain an orderly workflow according to prioritiesGive accurate direction and support to team leaders to facilitate successful completion of organization’s targets and performance goalsUse expertise to build strong healthy relationships with clients and create an open and accessible communication rout for free flow of informationAbility to work accurately, with interruptions, to meet deadlinesCarefully identify problems that might arise from operations with the use of ethical procedures and professional judgmentAbility to work well independently as well as part of a teamAbility to exercise flexibility, initiative, good judgment and discretionStrong analytical skills to comprehensively analyze and interpret policies, procedures and situations in a multifaceted way and possess strong problem-solving skillsWillingness to learn exclusive equipment and supplies particular to waste diversion business organizationAbility to provide various client-based waste diversion program orientation online/over the phoneCapability to generate system reports pertaining to customer service operationsQualificationsLanguages Spoken: English & French is a must Education: High School Diploma is a must. College Diploma or University Degree is preferred. Previous industry experience preferred.
    • Lancaster
    • Permanent
    Your Challenge!The Customer Service representative is responsible for enforcing the Cascades Customer Centrix Strategy, through building solid relationship with customers and colleagues. Your ResponsibilitiesProactively respond to customer needs in a timely mannerIntegrate and adhere to changes to ensure accounts are properly manageCollaborate with other departments to review issues and obtain answers related to shipping and/or inventory availabilityCommit to supporting business objectivesWork closely with different departments involved in new product launchesWhen requested, create reports to monitor KPIsFrom time to time, participate in special projects related to customer careSupport and engage in cross training to support activities of the departmentAbide by Cascades’ best practices for transaction processing, including order entry, shipment creation, inventory confirmation, OTIF etc.Timely handling and resolution of customer complaintsAbility to identify potential issues and proactiveness to managing themCapacity to accurately treat data consistently throughout the different functions of SAP Your Background and StrengthsMinimum of 3 years experience in customer service Proven track record of providing world class customer servicePositive attitude, driven to contribute to a positive and productive teamwork environmentAbility to communicate well with different internal and external customers and colleaguesComputer literate, good command of Microsoft programs especially Excel.  Knowledge of SAP is an assetProven track record in problem solving and ability to deliver high service results in a changing environmentAdaptability and time management #revealyourpotential  #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About Cascades Being part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery. Join 12,000 women and men working in a network of more than 90 business units located in North America and Europe.
    Your Challenge!The Customer Service representative is responsible for enforcing the Cascades Customer Centrix Strategy, through building solid relationship with customers and colleagues. Your ResponsibilitiesProactively respond to customer needs in a timely mannerIntegrate and adhere to changes to ensure accounts are properly manageCollaborate with other departments to review issues and obtain answers related to shipping and/or inventory availabilityCommit to supporting business objectivesWork closely with different departments involved in new product launchesWhen requested, create reports to monitor KPIsFrom time to time, participate in special projects related to customer careSupport and engage in cross training to support activities of the departmentAbide by Cascades’ best practices for transaction processing, including order entry, shipment creation, inventory confirmation, OTIF etc.Timely handling and resolution of customer complaintsAbility to identify potential issues and proactiveness to managing themCapacity to accurately treat data consistently throughout the different functions of SAP Your Background and StrengthsMinimum of 3 years experience in customer service Proven track record of providing world class customer servicePositive attitude, driven to contribute to a positive and productive teamwork environmentAbility to communicate well with different internal and external customers and colleaguesComputer literate, good command of Microsoft programs especially Excel.  Knowledge of SAP is an assetProven track record in problem solving and ability to deliver high service results in a changing environmentAdaptability and time management #revealyourpotential  #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About Cascades Being part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery. Join 12,000 women and men working in a network of more than 90 business units located in North America and Europe.
    • Vaudreuil, Québec
    • Permanent
    Your challenge! Sous la supervision du superviseur, Service à la clientèle, le représentant, Service à la clientèle sénior a pour mission de veiller à ce que tous les appels, courriels et commandes entrants soient pris en charge rapidement et se transposent efficacement dans les activités quotidiennes pour assurer la prestation d’un service à la clientèle exceptionnel. Vous saisissez les commandes et documentez les dossiers clients conformément aux procédures, règles et normes en vigueur. Vous résolvez tous problèmes ou modifications de commande en collaborant avec les intervenants clés. Vous planifiiez les livraisons en coordonnant l’état des inventaires et les expéditions de commandes ou d’offre de matières de manière à respecter la capacité de vos partenaires d’affaires à répondre à la demande. Enfin, vous offrez un service de qualité supérieure à l’ensemble de vos clients et fournisseurs en leur offrant des solutions personnalisées ciblant leurs besoins et garantissant leur satisfaction afin de maximiser les ventes et la rentabilité de l’entreprise.Pourquoi travailler chez CascadesIndividual responsibilities Les principales responsabilités du représentant service à la clientèle sénior seront de :  Assurer une prise en charge rapide et efficace du besoin ou de la commande de manière à donner satisfaction à la clientèle ou au fournisseurEffectuer le suivi de la commande ou du besoin, de la prise en charge jusqu’à la livraison ou la conclusionEffectuer la saisie de commande en temps réel et appliquer les procédures et les normes du service à la clientèleDocumenter vos dossiers client ou fournisseur conformément au processus et aux règles d’affaires du service à la clientèleCréer et entretenir des liens professionnels avec vos clients et partenaires d’affairesRésoudre tout problème, gérer les plaintes et les demandes d’information, soumettre les problèmes à son supérieur ou informer les intervenants au besoinAssurer le nivellement ou la ventilation de commandes ou de besoins conformément aux allocations / règles d’affaires et plan de demande Set amp;OPValider et communiquer le statut de commande ou de l’offre de matières aux clients ou aux fournisseursEffectuer les commandes selon les niveaux d’inventaire des consignations client et du réapprovisionnementAppliquer les rabais et les surcharges, au besoinInformer les parties prenantes dans les cas de modifications de commandes ou d’offres de matières par rapport aux statuts d’ordre de productionAssurer l’exactitude des prix et des données de commande ou d’offre de matières des clients ou fournisseurs au systèmePlanifier les livraisons de commandes dans le respect des capacités et de coordonner les expéditions et l’utilisation du transport de façon optimale et économiqueCoordonner l’état des inventaires, les dates de livraisons et autres exigences spécifiques de commande ou d’offre de matièresGérer le traitement des commandes en souffrance en fonction des lignes directricesÉmettre des retours (virtuels et physiques)Effectuer quotidiennement le VA14LFermer les commandes passées qui sont toujours ouvertesExperiences and strengths DEC (college diploma) in administration and/or operations management or equivalent experience 5 to 10 years of relevant experience in a manufacturing sector Proficiency with various computer tools including Microsoft Office and SAP Proficiency in French and English that allows you to express yourself clearly and concisely Ability to act and react quickly while working on a number of files at the same time Collaborative spirit needed to work closely with all team members Customer-centric approach and excellent communication and listening skills Ability to work independently Ability to adapt quickly and a high level of agility in order to respond to the various stakeholders’ needs Ability to develop a deep understanding of the operational context, customer businesses and Cascades' value proposition Interest in problem solving, ability to self prioritize daily tasks and work in a fast-paced environment Ability to multi-task and provide multi-service support (phone, email, online systems) Exemplary rigour in carrying out your responsibilities   
    Your challenge! Sous la supervision du superviseur, Service à la clientèle, le représentant, Service à la clientèle sénior a pour mission de veiller à ce que tous les appels, courriels et commandes entrants soient pris en charge rapidement et se transposent efficacement dans les activités quotidiennes pour assurer la prestation d’un service à la clientèle exceptionnel. Vous saisissez les commandes et documentez les dossiers clients conformément aux procédures, règles et normes en vigueur. Vous résolvez tous problèmes ou modifications de commande en collaborant avec les intervenants clés. Vous planifiiez les livraisons en coordonnant l’état des inventaires et les expéditions de commandes ou d’offre de matières de manière à respecter la capacité de vos partenaires d’affaires à répondre à la demande. Enfin, vous offrez un service de qualité supérieure à l’ensemble de vos clients et fournisseurs en leur offrant des solutions personnalisées ciblant leurs besoins et garantissant leur satisfaction afin de maximiser les ventes et la rentabilité de l’entreprise.Pourquoi travailler chez CascadesIndividual responsibilities Les principales responsabilités du représentant service à la clientèle sénior seront de :  Assurer une prise en charge rapide et efficace du besoin ou de la commande de manière à donner satisfaction à la clientèle ou au fournisseurEffectuer le suivi de la commande ou du besoin, de la prise en charge jusqu’à la livraison ou la conclusionEffectuer la saisie de commande en temps réel et appliquer les procédures et les normes du service à la clientèleDocumenter vos dossiers client ou fournisseur conformément au processus et aux règles d’affaires du service à la clientèleCréer et entretenir des liens professionnels avec vos clients et partenaires d’affairesRésoudre tout problème, gérer les plaintes et les demandes d’information, soumettre les problèmes à son supérieur ou informer les intervenants au besoinAssurer le nivellement ou la ventilation de commandes ou de besoins conformément aux allocations / règles d’affaires et plan de demande Set amp;OPValider et communiquer le statut de commande ou de l’offre de matières aux clients ou aux fournisseursEffectuer les commandes selon les niveaux d’inventaire des consignations client et du réapprovisionnementAppliquer les rabais et les surcharges, au besoinInformer les parties prenantes dans les cas de modifications de commandes ou d’offres de matières par rapport aux statuts d’ordre de productionAssurer l’exactitude des prix et des données de commande ou d’offre de matières des clients ou fournisseurs au systèmePlanifier les livraisons de commandes dans le respect des capacités et de coordonner les expéditions et l’utilisation du transport de façon optimale et économiqueCoordonner l’état des inventaires, les dates de livraisons et autres exigences spécifiques de commande ou d’offre de matièresGérer le traitement des commandes en souffrance en fonction des lignes directricesÉmettre des retours (virtuels et physiques)Effectuer quotidiennement le VA14LFermer les commandes passées qui sont toujours ouvertesExperiences and strengths DEC (college diploma) in administration and/or operations management or equivalent experience 5 to 10 years of relevant experience in a manufacturing sector Proficiency with various computer tools including Microsoft Office and SAP Proficiency in French and English that allows you to express yourself clearly and concisely Ability to act and react quickly while working on a number of files at the same time Collaborative spirit needed to work closely with all team members Customer-centric approach and excellent communication and listening skills Ability to work independently Ability to adapt quickly and a high level of agility in order to respond to the various stakeholders’ needs Ability to develop a deep understanding of the operational context, customer businesses and Cascades' value proposition Interest in problem solving, ability to self prioritize daily tasks and work in a fast-paced environment Ability to multi-task and provide multi-service support (phone, email, online systems) Exemplary rigour in carrying out your responsibilities   
    • Piscataway
    • Permanent
    Your challenge!Reporting to the Customer Service Supervisor, the  Customer Service Representative’s mission is to ensure that all incoming calls, emails and orders are handled quickly and efficiently integrated into daily operations to ensure exceptional customer service. You enter orders and document customer records in accordance with established procedures, rules and standards. You resolve any problems or order changes by collaborating with key stakeholders. You initiate the creation of material delivery documents in a way that respects your business partners' ability to meet demand. Finally, you provide a high-quality service to all your customers and suppliers by offering them customized solutions that target their needs and guarantee their satisfaction in order to maximize Cascades’ sales and profitability.Your responsibilitiesProactively respond to customer needs in a timely mannerIntegrate and adhere to changes to ensure accounts are properly manageCollaborate with other departments to review issues and obtain answers related to shipping and/or inventory availabilityCommit to supporting business objectivesWork closely with different departments involved in new product launchesWhen requested, create reports to monitor KPIsFrom time to time, participate in special projects related to customer careSupport and engage in cross training to support activities of the departmentAbide by Cascades’ best practices for transaction processing, including order entry, shipment creation, inventory confirmation, OTIF etc.Timely handling and resolution of customer complaintsAbility to identify potential issues and proactiveness to managing themCapacity to accurately treat data consistently throughout the different functions of SAPYour background and strengthsHigh school diploma or equivalentCustomer service experience is a definite assetProven track record of providing world class customer servicePositive attitude, driven to contribute to a positive and productive teamwork environmentAbility to communicate well with different internal and external customers and colleaguesComputer literate, good command of Microsoft programs especially Excel.  Knowledge of SAP is an assetProven track record in problem solving and ability to deliver high service results in a changing environmentAdaptability and time management#revealyourpotential  #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About Cascades Being part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery. Join 12,000 women and men working in a network of more than 90 business units located in North America and Europe. 
    Your challenge!Reporting to the Customer Service Supervisor, the  Customer Service Representative’s mission is to ensure that all incoming calls, emails and orders are handled quickly and efficiently integrated into daily operations to ensure exceptional customer service. You enter orders and document customer records in accordance with established procedures, rules and standards. You resolve any problems or order changes by collaborating with key stakeholders. You initiate the creation of material delivery documents in a way that respects your business partners' ability to meet demand. Finally, you provide a high-quality service to all your customers and suppliers by offering them customized solutions that target their needs and guarantee their satisfaction in order to maximize Cascades’ sales and profitability.Your responsibilitiesProactively respond to customer needs in a timely mannerIntegrate and adhere to changes to ensure accounts are properly manageCollaborate with other departments to review issues and obtain answers related to shipping and/or inventory availabilityCommit to supporting business objectivesWork closely with different departments involved in new product launchesWhen requested, create reports to monitor KPIsFrom time to time, participate in special projects related to customer careSupport and engage in cross training to support activities of the departmentAbide by Cascades’ best practices for transaction processing, including order entry, shipment creation, inventory confirmation, OTIF etc.Timely handling and resolution of customer complaintsAbility to identify potential issues and proactiveness to managing themCapacity to accurately treat data consistently throughout the different functions of SAPYour background and strengthsHigh school diploma or equivalentCustomer service experience is a definite assetProven track record of providing world class customer servicePositive attitude, driven to contribute to a positive and productive teamwork environmentAbility to communicate well with different internal and external customers and colleaguesComputer literate, good command of Microsoft programs especially Excel.  Knowledge of SAP is an assetProven track record in problem solving and ability to deliver high service results in a changing environmentAdaptability and time management#revealyourpotential  #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About Cascades Being part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery. Join 12,000 women and men working in a network of more than 90 business units located in North America and Europe. 
    • Newmarket, Ontario
    • Permanent
    • $15.60 per hour
    Are you passionate about customer service? Do you enjoy problem-solving? Do you enjoy working in a fast-paced environment? Are you looking for an opportunity to start your career? Then we have the job for you!Randstad is looking for Customer Service Representatives to work for a Financial company in the Newmarket area doing collections. This is a permanent, full-time position. To find out more read below!Start Date: Friday, August 30thType: Permanent Hours of Operation: Monday - Friday 8 am - 8 pm. One Saturday a month for 3 hoursPay: $15.60 $1.50 premium from 7pm - 8pmLocation: Newmarket Work from home OR In office Equipment provided by the client BenefitsVacation + Sick Days Advantages- Permanent opportunity- Full-time hours - Evening premium!- Work from home - Equipment provided by the client - Benefits- Vacation days - Ability to grow and develop- Start your career!Responsibilities- Make outbound calls to customers - Call in regards to overdue payments - Set up collection payment plans- Ensure customers files are up to are after each interaction- Send out reminder emails to customers if needed- Report any escalated cases if necessary - Show empathy and compassion and provide top notch service Qualifications- Customer service experience is required- Call center experience is an asset - Collections experience is an asset- Clear communication both verbally and written - Problem-solving and conflict resolution skills - Goal-oriented- Team player - Tech Savvy SummaryIf you are interested, apply now!1) Apply online2) Send a copy of your resume to kamalpreet.kular@randstad.ca and mention "Customer Service Representative - Newmarket Collections"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about customer service? Do you enjoy problem-solving? Do you enjoy working in a fast-paced environment? Are you looking for an opportunity to start your career? Then we have the job for you!Randstad is looking for Customer Service Representatives to work for a Financial company in the Newmarket area doing collections. This is a permanent, full-time position. To find out more read below!Start Date: Friday, August 30thType: Permanent Hours of Operation: Monday - Friday 8 am - 8 pm. One Saturday a month for 3 hoursPay: $15.60 $1.50 premium from 7pm - 8pmLocation: Newmarket Work from home OR In office Equipment provided by the client BenefitsVacation + Sick Days Advantages- Permanent opportunity- Full-time hours - Evening premium!- Work from home - Equipment provided by the client - Benefits- Vacation days - Ability to grow and develop- Start your career!Responsibilities- Make outbound calls to customers - Call in regards to overdue payments - Set up collection payment plans- Ensure customers files are up to are after each interaction- Send out reminder emails to customers if needed- Report any escalated cases if necessary - Show empathy and compassion and provide top notch service Qualifications- Customer service experience is required- Call center experience is an asset - Collections experience is an asset- Clear communication both verbally and written - Problem-solving and conflict resolution skills - Goal-oriented- Team player - Tech Savvy SummaryIf you are interested, apply now!1) Apply online2) Send a copy of your resume to kamalpreet.kular@randstad.ca and mention "Customer Service Representative - Newmarket Collections"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Newmarket, Ontario
    • Permanent
    • $15.70 per hour
    Are you passionate about customer service? Do you enjoy problem-solving? Do you enjoy working in a fast-paced environment? Are you looking for an opportunity to start your career? Then we have the job for you!Randstad is looking for Customer Service Representatives to work for a Financial company in the Newmarket area doing collections. This is a permanent, full-time position. To find out more read below!Start Date: Friday, August 13thType: Permanent Hours of Operation: Monday - Friday 7 am - 11 pm. Saturday - Sunday 8 am - 5 pm (Schedules are set upon hiring)Pay: $15.70 $1premium from 7pm - 11pmLocation: Newmarket Work from home for the time beingEquipment provided by the client BenefitsVacation + Sick Days Advantages- Permanent opportunity- Full-time hours - Evening premium!- Work from home - Equipment provided by the client - Benefits- Vacation days - Ability to grow and develop- Start your career!Responsibilities- Make outbound calls to customers - Call in regards to overdue payments - Set up collection payment plans- Ensure customers files are up to are after each interaction- Send out reminder emails to customers if needed- Report any escalated cases if necessary - Show empathy and compassion and provide top notch service Qualifications- Customer service experience is required- Call center experience is an asset - Collections experience is an asset- Clear communication both verbally and written - Problem-solving and conflict resolution skills - Goal-oriented- Team player - Tech Savvy SummaryIf you are interested, apply now!1) Apply online2) Send a copy of your resume to anastasia.kourniotis@randsad.ca and mention "Customer Service Representative - Newmarket Collections"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about customer service? Do you enjoy problem-solving? Do you enjoy working in a fast-paced environment? Are you looking for an opportunity to start your career? Then we have the job for you!Randstad is looking for Customer Service Representatives to work for a Financial company in the Newmarket area doing collections. This is a permanent, full-time position. To find out more read below!Start Date: Friday, August 13thType: Permanent Hours of Operation: Monday - Friday 7 am - 11 pm. Saturday - Sunday 8 am - 5 pm (Schedules are set upon hiring)Pay: $15.70 $1premium from 7pm - 11pmLocation: Newmarket Work from home for the time beingEquipment provided by the client BenefitsVacation + Sick Days Advantages- Permanent opportunity- Full-time hours - Evening premium!- Work from home - Equipment provided by the client - Benefits- Vacation days - Ability to grow and develop- Start your career!Responsibilities- Make outbound calls to customers - Call in regards to overdue payments - Set up collection payment plans- Ensure customers files are up to are after each interaction- Send out reminder emails to customers if needed- Report any escalated cases if necessary - Show empathy and compassion and provide top notch service Qualifications- Customer service experience is required- Call center experience is an asset - Collections experience is an asset- Clear communication both verbally and written - Problem-solving and conflict resolution skills - Goal-oriented- Team player - Tech Savvy SummaryIf you are interested, apply now!1) Apply online2) Send a copy of your resume to anastasia.kourniotis@randsad.ca and mention "Customer Service Representative - Newmarket Collections"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • North York, Ontario
    • Permanent
    Are you passionate about customer service? Do you enjoy working in a fast-paced environment? Are you good at problem-solving? Are you a quick learner? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for a well known optical company in the North York area. This is a permanent, full time position, to find out more, read below.Type: Permanent Hours of Operation: Monday - Friday 9 am- 5:30 pm (No evenings or weekends!)Pay: $19/hourLocation: North York (Steeles and Jane)This is an in-office positionBenefits Vacation + Sick DaysAdvantages- Permanent - Full time, regular business hours - Competitive pay- North York Location- TTC and Highway accessible - Benefits - 2 weeks vacation + sick days - Employee discounts - Job stability Responsibilities- Taking inbound calls from customers and clients - Processing orders in the system - Ensuring orders are set out on time- Dealing with any returns or refunds if needed- High call volume, roughly 100 calls a day- Ensure customers are provided top-notch service Qualifications-2 years of customer service experience - Tech Savvy- Good typing speed and data entry - Team Player - Driven and initiative - Ability to go above and beyondSummaryIf you are interested and would like to learn more, apply now!1) Apply Online2) Send a copy of your resume to aastasia.kourniotis@randstad.ca and mention "Customer Service Representative - North York"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about customer service? Do you enjoy working in a fast-paced environment? Are you good at problem-solving? Are you a quick learner? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for a well known optical company in the North York area. This is a permanent, full time position, to find out more, read below.Type: Permanent Hours of Operation: Monday - Friday 9 am- 5:30 pm (No evenings or weekends!)Pay: $19/hourLocation: North York (Steeles and Jane)This is an in-office positionBenefits Vacation + Sick DaysAdvantages- Permanent - Full time, regular business hours - Competitive pay- North York Location- TTC and Highway accessible - Benefits - 2 weeks vacation + sick days - Employee discounts - Job stability Responsibilities- Taking inbound calls from customers and clients - Processing orders in the system - Ensuring orders are set out on time- Dealing with any returns or refunds if needed- High call volume, roughly 100 calls a day- Ensure customers are provided top-notch service Qualifications-2 years of customer service experience - Tech Savvy- Good typing speed and data entry - Team Player - Driven and initiative - Ability to go above and beyondSummaryIf you are interested and would like to learn more, apply now!1) Apply Online2) Send a copy of your resume to aastasia.kourniotis@randstad.ca and mention "Customer Service Representative - North York"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Mississauga, Ontario
    • Permanent
    • $40,000 - $48,000 per year
    Do you have a passion for customer service? Do you enjoy working in a team environment? Are you good at problem-solving? Are you looking to build your career? Then we have the job for YOU!Randstad is looking for Customer Service Agents to work for a retail organization in their head office. This is a permanent, full time role with room for growth and development located in the Mississauga area. To find out more, read below:Type: Permanent Hours: Monday - Friday regular business hours Location: Mississauga (Courtneypark & Hurontario)Salary: 40k - 48k (based on experience)Benefits Vacation + Sick DaysEquipment provided Work from home after training4-6 weeks of in-person training Advantages- Permanent opportunity - Full time hours- Competitive pay- Benefits and Vacation- Room for growth and development - Equipment provided - Extensive training Responsibilities- Answer incoming emails and live chat - Assisting customers with any questions they may have about the products - Processing orders and making returns - Updating customers accounts when needed - Checking stock and inventory for customers - Provide top-notch service on every call Qualifications- Min 1 year of customer service experience - Retail experience is an asset - Live chat experience is an asset - Good communication - Quick learner SummaryIf you are interested and would like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Service Mississauga - Retail"Looking forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have a passion for customer service? Do you enjoy working in a team environment? Are you good at problem-solving? Are you looking to build your career? Then we have the job for YOU!Randstad is looking for Customer Service Agents to work for a retail organization in their head office. This is a permanent, full time role with room for growth and development located in the Mississauga area. To find out more, read below:Type: Permanent Hours: Monday - Friday regular business hours Location: Mississauga (Courtneypark & Hurontario)Salary: 40k - 48k (based on experience)Benefits Vacation + Sick DaysEquipment provided Work from home after training4-6 weeks of in-person training Advantages- Permanent opportunity - Full time hours- Competitive pay- Benefits and Vacation- Room for growth and development - Equipment provided - Extensive training Responsibilities- Answer incoming emails and live chat - Assisting customers with any questions they may have about the products - Processing orders and making returns - Updating customers accounts when needed - Checking stock and inventory for customers - Provide top-notch service on every call Qualifications- Min 1 year of customer service experience - Retail experience is an asset - Live chat experience is an asset - Good communication - Quick learner SummaryIf you are interested and would like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Service Mississauga - Retail"Looking forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Etobicoke, Ontario
    • Permanent
    • $17.00 - $22.00 per hour
    Do you have a passion for customer service? Are you a team player? Are you passionate about problem solving? Are you looking to start a career? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for an optical company in the Etobicoke area. This is a permanent, full time opportunity. to find out more, read below.Type: Permanent Hours of operation: Monday - Friday 8:30am - 5:00 pm (No evenings or weekends!)Pay: $17-$22/hour based on experience Location: Etobicoke (Evans & Kipling)Work in OfficeBenefits after 3 months Vacation & Sick days Advantages- Permanent opportunity - Full time, regular business hours - Competitive Pay!- Etobicoke location (TTC and Highway accessible0- Work from home for the time being- Benefits after 3 months - 2 weeks vacation + Sick days - RSP Sharing program- Discount on eyewear Responsibilities- Take inbound calls from customers - Answer any questions and provide information to customers on products - Outbound calls to customers to inform them of any changes to their orders - Contact vendors with orders - Suggest other products to customers aligned with their usual orders- Work alongside the sales team to provide top-notch service to customers - Update customers files after every interactionQualifications- 1-2 years of customer service experience in an office setting - Analytical and tech-savvy - Problem solving and quick thinker- Team player but also able to work alone- Customer-focused - Positive attitudeSummaryIf you are interested and would like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Service Representative - Etobicoke"Looking forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have a passion for customer service? Are you a team player? Are you passionate about problem solving? Are you looking to start a career? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for an optical company in the Etobicoke area. This is a permanent, full time opportunity. to find out more, read below.Type: Permanent Hours of operation: Monday - Friday 8:30am - 5:00 pm (No evenings or weekends!)Pay: $17-$22/hour based on experience Location: Etobicoke (Evans & Kipling)Work in OfficeBenefits after 3 months Vacation & Sick days Advantages- Permanent opportunity - Full time, regular business hours - Competitive Pay!- Etobicoke location (TTC and Highway accessible0- Work from home for the time being- Benefits after 3 months - 2 weeks vacation + Sick days - RSP Sharing program- Discount on eyewear Responsibilities- Take inbound calls from customers - Answer any questions and provide information to customers on products - Outbound calls to customers to inform them of any changes to their orders - Contact vendors with orders - Suggest other products to customers aligned with their usual orders- Work alongside the sales team to provide top-notch service to customers - Update customers files after every interactionQualifications- 1-2 years of customer service experience in an office setting - Analytical and tech-savvy - Problem solving and quick thinker- Team player but also able to work alone- Customer-focused - Positive attitudeSummaryIf you are interested and would like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Service Representative - Etobicoke"Looking forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Newmarket, Ontario
    • Permanent
    • $15.60 per hour
    Are you passionate about customer service? Do you enjoy problem-solving? Do you enjoy working in a fast-paced environment? Are you looking for an opportunity to start your career? Then we have the job for you!Randstad is looking for Customer Service Representatives to work for a Financial company in the Newmarket area doing collections. This is a permanent, full-time position. To find out more read below!Start Date: Friday, August 30thType: Permanent Hours of Operation: Monday - Friday 8 am - 8 pm. One Saturday a month for 3 hoursPay: $15.60 $1.50 premium from 7pm - 8pmLocation: Newmarket Work from home OR In office Equipment provided by the client BenefitsVacation + Sick Days Advantages- Permanent opportunity- Full-time hours - Evening premium!- Work from home - Equipment provided by the client - Benefits- Vacation days - Ability to grow and develop- Start your career!Responsibilities- Make outbound calls to customers - Call in regards to overdue payments - Set up collection payment plans- Ensure customers files are up to are after each interaction- Send out reminder emails to customers if needed- Report any escalated cases if necessary - Show empathy and compassion and provide top notch service Qualifications- Customer service experience is required- Call center experience is an asset - Collections experience is an asset- Clear communication both verbally and written - Problem-solving and conflict resolution skills - Goal-oriented- Team player - Tech Savvy SummaryIf you are interested, apply now!1) Apply online2) Send a copy of your resume to kamalpreet.kular@randstad.ca and mention "Customer Service Representative - Newmarket Collections"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about customer service? Do you enjoy problem-solving? Do you enjoy working in a fast-paced environment? Are you looking for an opportunity to start your career? Then we have the job for you!Randstad is looking for Customer Service Representatives to work for a Financial company in the Newmarket area doing collections. This is a permanent, full-time position. To find out more read below!Start Date: Friday, August 30thType: Permanent Hours of Operation: Monday - Friday 8 am - 8 pm. One Saturday a month for 3 hoursPay: $15.60 $1.50 premium from 7pm - 8pmLocation: Newmarket Work from home OR In office Equipment provided by the client BenefitsVacation + Sick Days Advantages- Permanent opportunity- Full-time hours - Evening premium!- Work from home - Equipment provided by the client - Benefits- Vacation days - Ability to grow and develop- Start your career!Responsibilities- Make outbound calls to customers - Call in regards to overdue payments - Set up collection payment plans- Ensure customers files are up to are after each interaction- Send out reminder emails to customers if needed- Report any escalated cases if necessary - Show empathy and compassion and provide top notch service Qualifications- Customer service experience is required- Call center experience is an asset - Collections experience is an asset- Clear communication both verbally and written - Problem-solving and conflict resolution skills - Goal-oriented- Team player - Tech Savvy SummaryIf you are interested, apply now!1) Apply online2) Send a copy of your resume to kamalpreet.kular@randstad.ca and mention "Customer Service Representative - Newmarket Collections"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Montréal, Québec
    • Permanent
    Are you looking for a new challenge in customer service? Are you interested in a career in the transportation sector?Are you looking to join a local, dynamic, growing company that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, a leader in intermodal transportation to Newfoundland and Labrador, is looking to hire a Customer Service Representative for their downtown Montreal office.Advantages- Company recognized in its sector of activity;- 3 weeks of vacations ;- 37.5 h / week (face-to-face training then hybridisation)- Stable and human team;- Insurances;- Competitive salary scale according to experience;Responsibilities- Process customer orders quickly and efficiently. Take customer reservations by phone, fax and email- Answer customer questions regarding equipment availability, pick-up, delivery, etc. Provide information to customers on company services (e.g. navigation, schedules, type of equipment)- Follow up on reservations when required. Investigate customer complaints to help determine potential service failures- Resolve problems with the help of dispatchers and other departments-Communicate with motor carriers to track reservations when required- Scan all customer documents related to reservations;- Direct the customer to the appropriate department regarding pricing, billing, etc.- Perform any other related duties as requiredQualifications- High school diploma or other combination of experience and education deemed equivalent- Experience in customer service- Experience in the transportation field (an asset)- Bilingualism (French and English)SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca, stephanie.desgagnes@randstad.ca or meriem.ghoul@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new challenge in customer service? Are you interested in a career in the transportation sector?Are you looking to join a local, dynamic, growing company that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, a leader in intermodal transportation to Newfoundland and Labrador, is looking to hire a Customer Service Representative for their downtown Montreal office.Advantages- Company recognized in its sector of activity;- 3 weeks of vacations ;- 37.5 h / week (face-to-face training then hybridisation)- Stable and human team;- Insurances;- Competitive salary scale according to experience;Responsibilities- Process customer orders quickly and efficiently. Take customer reservations by phone, fax and email- Answer customer questions regarding equipment availability, pick-up, delivery, etc. Provide information to customers on company services (e.g. navigation, schedules, type of equipment)- Follow up on reservations when required. Investigate customer complaints to help determine potential service failures- Resolve problems with the help of dispatchers and other departments-Communicate with motor carriers to track reservations when required- Scan all customer documents related to reservations;- Direct the customer to the appropriate department regarding pricing, billing, etc.- Perform any other related duties as requiredQualifications- High school diploma or other combination of experience and education deemed equivalent- Experience in customer service- Experience in the transportation field (an asset)- Bilingualism (French and English)SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca, stephanie.desgagnes@randstad.ca or meriem.ghoul@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Gloucester, Ontario
    • Permanent
    Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Do you love asking the right questions to provide the right solutions? Do you enjoy getting to work with a rapidly growing company with lots of room for advancement? Then we might have just the job for you!We are looking for Customer Service Representatives to work in East Ottawa! You’ll be responsible for providing world class customer service to callers over the phone and in person! This Ottawa office is a great space to work and we know you’ll love it here!AdvantagesYou'll love working here! Here's why:- Work Monday-Friday - Hours 8-5 pm (rotating Tues and Thurs 10-7 shifts)- 2 weeks vacation- Medical, Dental, Insurance Benefits available after 3 months- Starting at $22/hrResponsibilitiesWhat you'll need to do here:- Answer incoming calls in a timely manner- Create all orders, quotes or bids in the computer, using already established procedures, pricing etc. from the Sales Manager, ensure accuracy of information. - Schedule appointments with customers who have large projects such as whole home renovation, multiple bathrooms, to determine their needs and recommend the best solutions.- Perform follow-up calls with customers- Assist in-person customers- Other duties as assignedQualificationsWhat you'll need to be successful:- 2 years of customer service experience - 1-2 years of sales experience- Fluent English required, French is considered an asset- Track record of customer success- High level of comfort with MS Office suite, ERP or Order entry systems- able to manage stress and work in a fast-paced environmentSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (please use "CSR" as the subject line)We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Erin, RikkiAsk us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Do you love asking the right questions to provide the right solutions? Do you enjoy getting to work with a rapidly growing company with lots of room for advancement? Then we might have just the job for you!We are looking for Customer Service Representatives to work in East Ottawa! You’ll be responsible for providing world class customer service to callers over the phone and in person! This Ottawa office is a great space to work and we know you’ll love it here!AdvantagesYou'll love working here! Here's why:- Work Monday-Friday - Hours 8-5 pm (rotating Tues and Thurs 10-7 shifts)- 2 weeks vacation- Medical, Dental, Insurance Benefits available after 3 months- Starting at $22/hrResponsibilitiesWhat you'll need to do here:- Answer incoming calls in a timely manner- Create all orders, quotes or bids in the computer, using already established procedures, pricing etc. from the Sales Manager, ensure accuracy of information. - Schedule appointments with customers who have large projects such as whole home renovation, multiple bathrooms, to determine their needs and recommend the best solutions.- Perform follow-up calls with customers- Assist in-person customers- Other duties as assignedQualificationsWhat you'll need to be successful:- 2 years of customer service experience - 1-2 years of sales experience- Fluent English required, French is considered an asset- Track record of customer success- High level of comfort with MS Office suite, ERP or Order entry systems- able to manage stress and work in a fast-paced environmentSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (please use "CSR" as the subject line)We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Erin, RikkiAsk us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Thompson, Manitoba
    • Permanent
    • $15.00 per hour
    Are you a customer service representative looking for a new opportunity within the retail/fashion space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (call center representative) to join our team, working from home permanently in Manitoba or Saskatchewan. This role is a full time permanent position with an ASAP start date. **Please note, this role is working from home permanently in Manitoba or Saskatchewan and will require a hard-wired Internet connection (via an Ethernet and/or LAN cable)**The main responsibilities of this role is to respond to all customer and client inquiries via inbound phone. Other duties include but are not limited to:-- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredPlease note this is a full time position, requiring fully open availability 24/7. You will be scheduled to work 42.5 hours a week, 5 days a week. There is a lot of optional overtime if desired.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a company with an excellent culture - Guaranteed 42.5 hours a week- Permanently working from home from Manitoba and/or Saskatchewan- Full time permanent role- ASAP start date- Working as part of a super friendly and cohesive team- $15.00/hourly - Equipment provided- Accumulate vacation from the 3rd month of hiring- Immediate access to medical care service- Social benefits after 6 months (medication, dental, vision, life insurance plans and travel) - Work attendance bonus of $ 500 for 6 months of continuous service (conditions apply)Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredQualifications- A minimum of 2 years in a customer service orientated role- Call center / contact center work experience is an asset- Excellent communication skills both written and verbal- Great computer skills including- Well organized and motivated- Must be comfortable working from home permanently in Manitoba or SaskatchewanSummaryThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a customer service representative looking for a new opportunity within the retail/fashion space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (call center representative) to join our team, working from home permanently in Manitoba or Saskatchewan. This role is a full time permanent position with an ASAP start date. **Please note, this role is working from home permanently in Manitoba or Saskatchewan and will require a hard-wired Internet connection (via an Ethernet and/or LAN cable)**The main responsibilities of this role is to respond to all customer and client inquiries via inbound phone. Other duties include but are not limited to:-- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredPlease note this is a full time position, requiring fully open availability 24/7. You will be scheduled to work 42.5 hours a week, 5 days a week. There is a lot of optional overtime if desired.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a company with an excellent culture - Guaranteed 42.5 hours a week- Permanently working from home from Manitoba and/or Saskatchewan- Full time permanent role- ASAP start date- Working as part of a super friendly and cohesive team- $15.00/hourly - Equipment provided- Accumulate vacation from the 3rd month of hiring- Immediate access to medical care service- Social benefits after 6 months (medication, dental, vision, life insurance plans and travel) - Work attendance bonus of $ 500 for 6 months of continuous service (conditions apply)Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredQualifications- A minimum of 2 years in a customer service orientated role- Call center / contact center work experience is an asset- Excellent communication skills both written and verbal- Great computer skills including- Well organized and motivated- Must be comfortable working from home permanently in Manitoba or SaskatchewanSummaryThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Halifax, Nova Scotia
    • Permanent
    Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you enjoy working from the comfort of your Home! If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of October 25th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts October 25th, 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centers in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!-Work from the comfort of your Home from Day 1Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home Permanent and full time opportunity starting as of October 25th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourMedical and Dental benefits from day 1!Here's how you can apply:- Email your CV to Prerna @ prerna.gupta@randstad.ca with subject line "Bilingual CSR "- Apply directly on www.randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you enjoy working from the comfort of your Home! If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of October 25th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts October 25th, 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centers in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!-Work from the comfort of your Home from Day 1Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home Permanent and full time opportunity starting as of October 25th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourMedical and Dental benefits from day 1!Here's how you can apply:- Email your CV to Prerna @ prerna.gupta@randstad.ca with subject line "Bilingual CSR "- Apply directly on www.randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Fredericton, New Brunswick
    • Permanent
    Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you enjoy working from the comfort of your Home! If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of October 25th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts October 25th, 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centers in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!-Work from the comfort of your Home from Day 1Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home Permanent and full time opportunity starting as of October 25th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourMedical and Dental benefits from day 1!Here's how you can apply:- Email your CV to Prerna @ prerna.gupta@randstad.ca with subject line "Bilingual CSR "- Apply directly on www.randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you enjoy working from the comfort of your Home! If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of October 25th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts October 25th, 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centers in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!-Work from the comfort of your Home from Day 1Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home Permanent and full time opportunity starting as of October 25th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourMedical and Dental benefits from day 1!Here's how you can apply:- Email your CV to Prerna @ prerna.gupta@randstad.ca with subject line "Bilingual CSR "- Apply directly on www.randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • LaSalle, Québec
    • Permanent
    Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 7th 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts September 7th 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative Work from home (Must be in Quebec)Permanent and full time opportunity starting as of September 7th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 7th 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts September 7th 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative Work from home (Must be in Quebec)Permanent and full time opportunity starting as of September 7th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Toronto, Ontario
    • Permanent
    Are you a Bilingual Customer Service Representative looking for a career in the busy insurance industry? Our well known client in the travel insurance industry is looking for THREE Bilingual Customer Service Representatives to join their growing team on a permanent basis in Toronto. The successful candidates will be required to apply their knowledge of policy benefits to drive customer satisfaction. The Bilingual Customer Service Representatives are required to collaborate with multiple stakeholders, ensure overall management of a medical claim in accordance with the terms & conditions of the insurance policy, and provide an overall outstanding experience for clients. Advantages• Work for a well known insurance company located downtown Toronto in the heart of the financial district • 100% work from home until further notice • Competitive salary $46,000 annually depending on experience • Training and development opportunities and continuous learning• Supportive leadership team Responsibilities• Collaborate with multiple stakeholders• Manage medical claims in accordance with the terms & conditions of the insurance policy.• Provide outstanding services to our clients and customers, in alignment with company values, vision & mission, and in compliance with necessary regulatory obligationsQualifications• Experience in customer service or call center environment • High school diploma or equivalent • Excellent written and verbal English and French communication skills• ability to work comfortably with multiple stakeholders • Proficient in Microsoft Office • Flexible to work rotating shifts, including evenings, weekends and holidays (night shifts if business needs require) • Accurate data entry skills including reasonable typing speedSummaryIf you are looking for a new challenge and are BILINGUAL in English and French, let's connect!To apply:1. Create a profile and apply directly to the job posting at www.randstad.ca 2. Apply directly to navpreet.sandhu@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a Bilingual Customer Service Representative looking for a career in the busy insurance industry? Our well known client in the travel insurance industry is looking for THREE Bilingual Customer Service Representatives to join their growing team on a permanent basis in Toronto. The successful candidates will be required to apply their knowledge of policy benefits to drive customer satisfaction. The Bilingual Customer Service Representatives are required to collaborate with multiple stakeholders, ensure overall management of a medical claim in accordance with the terms & conditions of the insurance policy, and provide an overall outstanding experience for clients. Advantages• Work for a well known insurance company located downtown Toronto in the heart of the financial district • 100% work from home until further notice • Competitive salary $46,000 annually depending on experience • Training and development opportunities and continuous learning• Supportive leadership team Responsibilities• Collaborate with multiple stakeholders• Manage medical claims in accordance with the terms & conditions of the insurance policy.• Provide outstanding services to our clients and customers, in alignment with company values, vision & mission, and in compliance with necessary regulatory obligationsQualifications• Experience in customer service or call center environment • High school diploma or equivalent • Excellent written and verbal English and French communication skills• ability to work comfortably with multiple stakeholders • Proficient in Microsoft Office • Flexible to work rotating shifts, including evenings, weekends and holidays (night shifts if business needs require) • Accurate data entry skills including reasonable typing speedSummaryIf you are looking for a new challenge and are BILINGUAL in English and French, let's connect!To apply:1. Create a profile and apply directly to the job posting at www.randstad.ca 2. Apply directly to navpreet.sandhu@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Winnipeg, Manitoba
    • Permanent
    • $15.00 per hour
    Are you a customer service representative looking for a new opportunity within the retail/fashion space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (call center representative) to join our team, working from home permanently in Manitoba or Saskatchewan. This role is a full time permanent position with an ASAP start date. **Please note, this role is working from home permanently in Manitoba or Saskatchewan and will require a hard-wired Internet connection (via an Ethernet and/or LAN cable)**The main responsibilities of this role is to respond to all customer and client inquiries via inbound phone. Other duties include but are not limited to:-- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredPlease note this is a full time position, requiring fully open availability 24/7. You will be scheduled to work 42.5 hours a week, 5 days a week. There is a lot of optional overtime if desired.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a company with an excellent culture - Guaranteed 42.5 hours a week- Permanently working from home from Manitoba and/or Saskatchewan- Full time permanent role- ASAP start date- Working as part of a super friendly and cohesive team- $15.00/hourly - Equipment provided- Accumulate vacation from the 3rd month of hiring- Immediate access to medical care service- Social benefits after 6 months (medication, dental, vision, life insurance plans and travel) - Work attendance bonus of $ 500 for 6 months of continuous service (conditions apply)Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredQualifications- A minimum of 2 years in a customer service orientated role- Call center / contact center work experience is an asset- Excellent communication skills both written and verbal- Great computer skills including- Well organized and motivated- Must be comfortable working from home permanently in Manitoba or SaskatchewanSummaryThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a customer service representative looking for a new opportunity within the retail/fashion space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (call center representative) to join our team, working from home permanently in Manitoba or Saskatchewan. This role is a full time permanent position with an ASAP start date. **Please note, this role is working from home permanently in Manitoba or Saskatchewan and will require a hard-wired Internet connection (via an Ethernet and/or LAN cable)**The main responsibilities of this role is to respond to all customer and client inquiries via inbound phone. Other duties include but are not limited to:-- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredPlease note this is a full time position, requiring fully open availability 24/7. You will be scheduled to work 42.5 hours a week, 5 days a week. There is a lot of optional overtime if desired.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a company with an excellent culture - Guaranteed 42.5 hours a week- Permanently working from home from Manitoba and/or Saskatchewan- Full time permanent role- ASAP start date- Working as part of a super friendly and cohesive team- $15.00/hourly - Equipment provided- Accumulate vacation from the 3rd month of hiring- Immediate access to medical care service- Social benefits after 6 months (medication, dental, vision, life insurance plans and travel) - Work attendance bonus of $ 500 for 6 months of continuous service (conditions apply)Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredQualifications- A minimum of 2 years in a customer service orientated role- Call center / contact center work experience is an asset- Excellent communication skills both written and verbal- Great computer skills including- Well organized and motivated- Must be comfortable working from home permanently in Manitoba or SaskatchewanSummaryThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Yorkton, Saskatchewan
    • Permanent
    • $15.00 per hour
    Are you a customer service representative looking for a new opportunity within the retail/fashion space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (call center representative) to join our team, working from home permanently in Manitoba or Saskatchewan. This role is a full time permanent position with an ASAP start date. **Please note, this role is working from home permanently in Manitoba or Saskatchewan and will require a hard-wired Internet connection (via an Ethernet and/or LAN cable)**The main responsibilities of this role is to respond to all customer and client inquiries via inbound phone. Other duties include but are not limited to:-- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredPlease note this is a full time position, requiring fully open availability 24/7. You will be scheduled to work 42.5 hours a week, 5 days a week. There is a lot of optional overtime if desired.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a company with an excellent culture - Guaranteed 42.5 hours a week- Permanently working from home from Manitoba and/or Saskatchewan- Full time permanent role- ASAP start date- Working as part of a super friendly and cohesive team- $15.00/hourly - Equipment provided- Accumulate vacation from the 3rd month of hiring- Immediate access to medical care service- Social benefits after 6 months (medication, dental, vision, life insurance plans and travel) - Work attendance bonus of $ 500 for 6 months of continuous service (conditions apply)Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredQualifications- A minimum of 2 years in a customer service orientated role- Call center / contact center work experience is an asset- Excellent communication skills both written and verbal- Great computer skills including- Well organized and motivated- Must be comfortable working from home permanently in Manitoba or SaskatchewanSummaryThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a customer service representative looking for a new opportunity within the retail/fashion space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (call center representative) to join our team, working from home permanently in Manitoba or Saskatchewan. This role is a full time permanent position with an ASAP start date. **Please note, this role is working from home permanently in Manitoba or Saskatchewan and will require a hard-wired Internet connection (via an Ethernet and/or LAN cable)**The main responsibilities of this role is to respond to all customer and client inquiries via inbound phone. Other duties include but are not limited to:-- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredPlease note this is a full time position, requiring fully open availability 24/7. You will be scheduled to work 42.5 hours a week, 5 days a week. There is a lot of optional overtime if desired.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a company with an excellent culture - Guaranteed 42.5 hours a week- Permanently working from home from Manitoba and/or Saskatchewan- Full time permanent role- ASAP start date- Working as part of a super friendly and cohesive team- $15.00/hourly - Equipment provided- Accumulate vacation from the 3rd month of hiring- Immediate access to medical care service- Social benefits after 6 months (medication, dental, vision, life insurance plans and travel) - Work attendance bonus of $ 500 for 6 months of continuous service (conditions apply)Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredQualifications- A minimum of 2 years in a customer service orientated role- Call center / contact center work experience is an asset- Excellent communication skills both written and verbal- Great computer skills including- Well organized and motivated- Must be comfortable working from home permanently in Manitoba or SaskatchewanSummaryThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Winnipeg, Manitoba
    • Permanent
    Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you enjoy working from the comfort of your Home! If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of October 25th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts October 25th, 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centers in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!-Work from the comfort of your Home from Day 1Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home Permanent and full time opportunity starting as of October 25th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourMedical and Dental benefits from day 1!Here's how you can apply:- Email your CV to Tina @ tina.aramouni@randstad.ca with subject line "Bilingual CSR "- Apply directly on www.randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you enjoy working from the comfort of your Home! If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of October 25th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts October 25th, 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centers in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!-Work from the comfort of your Home from Day 1Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home Permanent and full time opportunity starting as of October 25th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourMedical and Dental benefits from day 1!Here's how you can apply:- Email your CV to Tina @ tina.aramouni@randstad.ca with subject line "Bilingual CSR "- Apply directly on www.randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Charlottetown, Prince Edward Island
    • Permanent
    Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you enjoy working from the comfort of your Home! If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of October 25th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts October 25th, 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centers in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!-Work from the comfort of your Home from Day 1Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home Permanent and full time opportunity starting as of October 25th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourMedical and Dental benefits from day 1!Here's how you can apply:- Email your CV to Prerna @ prerna.gupta@randstad.ca with subject line "Bilingual CSR "- Apply directly on www.randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you enjoy working from the comfort of your Home! If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of October 25th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts October 25th, 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centers in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!-Work from the comfort of your Home from Day 1Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home Permanent and full time opportunity starting as of October 25th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourMedical and Dental benefits from day 1!Here's how you can apply:- Email your CV to Prerna @ prerna.gupta@randstad.ca with subject line "Bilingual CSR "- Apply directly on www.randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Montréal, Québec
    • Permanent
    Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you enjoy working from the comfort of your Home! If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of October 25th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts October 25th, 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centers in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!-Work from the comfort of your Home from Day 1Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home Permanent and full time opportunity starting as of October 25th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourMedical and Dental benefits from day 1!Here's how you can apply:- Email your CV to Prerna @ prerna.gupta@randstad.ca with subject line "Bilingual CSR "- Apply directly on www.randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you enjoy working from the comfort of your Home! If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of October 25th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts October 25th, 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centers in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!-Work from the comfort of your Home from Day 1Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home Permanent and full time opportunity starting as of October 25th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourMedical and Dental benefits from day 1!Here's how you can apply:- Email your CV to Prerna @ prerna.gupta@randstad.ca with subject line "Bilingual CSR "- Apply directly on www.randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Montreal, Québec
    • Permanent
    • $46,000 - $47,000 per year
    Are you passionate about finance? Have you always been interested in the investment field? Are you ready to take the next step in your career? Are you fluent in English and French? Do you enjoy giving advice and solving problems?If you answered "yes", then this may be the opportunity you've been looking for.Position: Investment Client Service Specialist - Permanent position Full timeLocation: Work from home temporarily due to Covid-19.Must be in close proximity to Montreal or surrounding areas.Hours of operation:Monday - Friday, 8am to 8pmAdvantages- Competitive salary starting at $46,000 or more depending on your experience- Permanent position- Telecommuting - Guaranteed full-time weekday hours- An excellent career path for the financial sector- Growth and development opportunities- Benefits and vacation time- Work for a reputable company- Great team and cultureResponsibilitiesThe responsibilities of the bilingual (English/French) Investment Specialist include (but are not limited to)- Be the primary contact for advisors/investors to provide information and solutions to account, transaction, procedural and product related questions, primarily by telephone, in accordance with established service level standards.- Handle calls in English and French- Provide support to self-directed investment accounts- Provide an excellent customer service experience- Promote a positive corporate reputationQualifications- Excellent communication skills in English and French- Strong computer and keyboarding skills- Previous customer service or call center experience in the financial industry is required- Ability to work under pressure and adapt- Experience in the financial industry is an asset if you have experience as an investment specialist SummaryHow to apply:This position will not be available for long! Interviews are happening now!If you or someone you know is interested in this opportunity, please apply through one of the following options:1. apply online at www.randstad.ca or2. send your updated resume to amelie.laprise@randstad.ca and add the subject line: "Bilingual Investment Specialist - Montreal".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about finance? Have you always been interested in the investment field? Are you ready to take the next step in your career? Are you fluent in English and French? Do you enjoy giving advice and solving problems?If you answered "yes", then this may be the opportunity you've been looking for.Position: Investment Client Service Specialist - Permanent position Full timeLocation: Work from home temporarily due to Covid-19.Must be in close proximity to Montreal or surrounding areas.Hours of operation:Monday - Friday, 8am to 8pmAdvantages- Competitive salary starting at $46,000 or more depending on your experience- Permanent position- Telecommuting - Guaranteed full-time weekday hours- An excellent career path for the financial sector- Growth and development opportunities- Benefits and vacation time- Work for a reputable company- Great team and cultureResponsibilitiesThe responsibilities of the bilingual (English/French) Investment Specialist include (but are not limited to)- Be the primary contact for advisors/investors to provide information and solutions to account, transaction, procedural and product related questions, primarily by telephone, in accordance with established service level standards.- Handle calls in English and French- Provide support to self-directed investment accounts- Provide an excellent customer service experience- Promote a positive corporate reputationQualifications- Excellent communication skills in English and French- Strong computer and keyboarding skills- Previous customer service or call center experience in the financial industry is required- Ability to work under pressure and adapt- Experience in the financial industry is an asset if you have experience as an investment specialist SummaryHow to apply:This position will not be available for long! Interviews are happening now!If you or someone you know is interested in this opportunity, please apply through one of the following options:1. apply online at www.randstad.ca or2. send your updated resume to amelie.laprise@randstad.ca and add the subject line: "Bilingual Investment Specialist - Montreal".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint Albert, Ontario
    • Permanent
    • $17.00 - $18.00 per hour
    Are you looking for a new position that will let you exercise your customer service skills? Do you enjoy speaking to many different people each day and helping them fill their needs? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and providing the best customer experience possible? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representative to work in the heart of St. Albert. You’ll be responsible for providing world class customer service to clients over the phone, via email and in person! You’ll get to work as part of a team that will support your professional development. This St. Albert office is a great space to work and we know you’ll love it here!AdvantagesADVANTAGESWhat’s in it for you as a customer service representative:- Pay will start at $17-$18/hr- Business stability (they celebrated their 125th anniversary in 2019!)- An employee discount - Great opportunities to professional development- Complete Benefits plan- Monday-Friday in Office work week (must be available to work between 8am and 4pm on site)- Great team environmentResponsibilitiesWhat You’ll do here as a customer service representative:- Ensure that orders are processed effectively, either by phone, emails or faxes- Process each order in the computer system accurately- Provide exceptional customer service to clients- Process calls to all customers as required by the office- Dealing with customer complaints and resolve problems to keep an outstanding customer serviceQualificationsWhat will make you successful as a customer service representative:- Minimum High School Diploma and /or equivalent experience and education- Minimum of one (1) year experience in a Customer Service position- Must be comfortable to work in a fast pace environment- Excellent attention to details and high precision when you perform your job daily tasks.- You are an excellent team worker- Excellent customer service and problem-solving skills- Excellent verbal and written communication skills- Good knowledge of MS Office, more particularly excel- Must be FLUENTLY BILINGUAL in ENGLISH and FRENCHSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use Bilingual CSR as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new position that will let you exercise your customer service skills? Do you enjoy speaking to many different people each day and helping them fill their needs? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and providing the best customer experience possible? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representative to work in the heart of St. Albert. You’ll be responsible for providing world class customer service to clients over the phone, via email and in person! You’ll get to work as part of a team that will support your professional development. This St. Albert office is a great space to work and we know you’ll love it here!AdvantagesADVANTAGESWhat’s in it for you as a customer service representative:- Pay will start at $17-$18/hr- Business stability (they celebrated their 125th anniversary in 2019!)- An employee discount - Great opportunities to professional development- Complete Benefits plan- Monday-Friday in Office work week (must be available to work between 8am and 4pm on site)- Great team environmentResponsibilitiesWhat You’ll do here as a customer service representative:- Ensure that orders are processed effectively, either by phone, emails or faxes- Process each order in the computer system accurately- Provide exceptional customer service to clients- Process calls to all customers as required by the office- Dealing with customer complaints and resolve problems to keep an outstanding customer serviceQualificationsWhat will make you successful as a customer service representative:- Minimum High School Diploma and /or equivalent experience and education- Minimum of one (1) year experience in a Customer Service position- Must be comfortable to work in a fast pace environment- Excellent attention to details and high precision when you perform your job daily tasks.- You are an excellent team worker- Excellent customer service and problem-solving skills- Excellent verbal and written communication skills- Good knowledge of MS Office, more particularly excel- Must be FLUENTLY BILINGUAL in ENGLISH and FRENCHSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use Bilingual CSR as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Laval, Québec
    • Permanent
    Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Permanent and full time opportunity starting as of September 7th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts September 7th 2021Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$17/hourPlease apply through this posting, or by emailing your resume to prerna.gupta@randstad.ca with the subject line "Quebec - Bilingual CSR"Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Internet subsidy- Car & Home insurance discounts- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative Work from home (Must be in Quebec)Permanent and full time opportunity starting as of September 7th 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Permanent and full time opportunity starting as of September 7th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts September 7th 2021Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$17/hourPlease apply through this posting, or by emailing your resume to prerna.gupta@randstad.ca with the subject line "Quebec - Bilingual CSR"Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Internet subsidy- Car & Home insurance discounts- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative Work from home (Must be in Quebec)Permanent and full time opportunity starting as of September 7th 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Brossard, Québec
    • Permanent
    Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 7th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts September 7th, 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative Work from home (Must be in Quebec)Permanent and full time opportunity starting as of September 7th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 7th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts September 7th, 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative Work from home (Must be in Quebec)Permanent and full time opportunity starting as of September 7th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Montréal, Québec
    • Permanent
    Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 7th, What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts September 7thHours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative Work from home (Must be in Quebec)Permanent and full time opportunity starting as of September 7th 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 7th, What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts September 7thHours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative Work from home (Must be in Quebec)Permanent and full time opportunity starting as of September 7th 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint-Laurent, Québec
    • Permanent
    • $18 - $19 per year
    We are looking for a customer service advisor who wishes to work face-to-face in Ville Saint-Laurent for a well-known company in the field of optics.Do you have face-to-face or telephone customer service experience, are bilingual and want a permanent job with many benefits?We have the job for you!Quebec leader in the field of vision and glasses, this eco-responsible company manufactures its glasses and lenses here in Montreal and is found in more than four provinces.The training lasts 4 to 6 weeks and is daytime, from 8 a.m. to 5 p.m.AdvantagesHere is what this position offers you:- Permanent position, full time- Experience in the field of optics- Be part of a small customer service team of 5 people- Friendly environment, where the call time is not calculated and the team is united- The salary is 17.50 to 19 $ / hrs depending on experience and a premium of 1.75 $ is applicable for evening hoursResponsibilitiesAs a customer service advisor, you will have to:- Answer incoming calls and emails from different customers- Follow up on the various orders, take care of transferring information to the parties concerned (departments, subcontractors, suppliers, branches)- Take care of after-sales service- Complete order reportsQualificationsThe skills sought:- Be bilingual (French / English)- Have experience in customer service over the phone and / or face to face- Having a strong interest in the field of optics and / or having experience in this sector of activity is an asset- Proficiency in Windows and MS Office, including Outlook and Excel.- Be comfortable working from the office face-to-face- Be available Monday to Friday from 1 p.m. to 9 p.m. and you must also be available 1 Saturday in 5SummaryPosition: customer service advisor in the field of opticsLocation: Ville Saint-LaurentSalary: $ 17.50 to $ 19 / hrs + evenig bonusHours: Monday to Friday from 1:00 p.m. to 9:00 p.m. and you must also be available 1 Saturday in 5The training lasts 4 to 6 weeks and is daytime, from 8 a.m. to 5 p.m.If this position interests you, please send us your up-to-date CV with the title `` advisor - optical field '' to karell.fucile@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    We are looking for a customer service advisor who wishes to work face-to-face in Ville Saint-Laurent for a well-known company in the field of optics.Do you have face-to-face or telephone customer service experience, are bilingual and want a permanent job with many benefits?We have the job for you!Quebec leader in the field of vision and glasses, this eco-responsible company manufactures its glasses and lenses here in Montreal and is found in more than four provinces.The training lasts 4 to 6 weeks and is daytime, from 8 a.m. to 5 p.m.AdvantagesHere is what this position offers you:- Permanent position, full time- Experience in the field of optics- Be part of a small customer service team of 5 people- Friendly environment, where the call time is not calculated and the team is united- The salary is 17.50 to 19 $ / hrs depending on experience and a premium of 1.75 $ is applicable for evening hoursResponsibilitiesAs a customer service advisor, you will have to:- Answer incoming calls and emails from different customers- Follow up on the various orders, take care of transferring information to the parties concerned (departments, subcontractors, suppliers, branches)- Take care of after-sales service- Complete order reportsQualificationsThe skills sought:- Be bilingual (French / English)- Have experience in customer service over the phone and / or face to face- Having a strong interest in the field of optics and / or having experience in this sector of activity is an asset- Proficiency in Windows and MS Office, including Outlook and Excel.- Be comfortable working from the office face-to-face- Be available Monday to Friday from 1 p.m. to 9 p.m. and you must also be available 1 Saturday in 5SummaryPosition: customer service advisor in the field of opticsLocation: Ville Saint-LaurentSalary: $ 17.50 to $ 19 / hrs + evenig bonusHours: Monday to Friday from 1:00 p.m. to 9:00 p.m. and you must also be available 1 Saturday in 5The training lasts 4 to 6 weeks and is daytime, from 8 a.m. to 5 p.m.If this position interests you, please send us your up-to-date CV with the title `` advisor - optical field '' to karell.fucile@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Brandon, Manitoba
    • Permanent
    • $15.00 per hour
    Are you a customer service representative looking for a new opportunity within the retail/fashion space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (call center representative) to join our team, working from home permanently in Manitoba or Saskatchewan. This role is a full time permanent position with an ASAP start date. **Please note, this role is working from home permanently in Manitoba or Saskatchewan and will require a hard-wired Internet connection (via an Ethernet and/or LAN cable)**The main responsibilities of this role is to respond to all customer and client inquiries via inbound phone. Other duties include but are not limited to:-- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredPlease note this is a full time position, requiring fully open availability 24/7. You will be scheduled to work 42.5 hours a week, 5 days a week. There is a lot of optional overtime if desired.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a company with an excellent culture - Guaranteed 42.5 hours a week- Permanently working from home from Manitoba and/or Saskatchewan- Full time permanent role- ASAP start date- Working as part of a super friendly and cohesive team- $15.00/hourly - Equipment provided- Accumulate vacation from the 3rd month of hiring- Immediate access to medical care service- Social benefits after 6 months (medication, dental, vision, life insurance plans and travel) - Work attendance bonus of $ 500 for 6 months of continuous service (conditions apply)Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredQualifications- A minimum of 2 years in a customer service orientated role- Call center / contact center work experience is an asset- Excellent communication skills both written and verbal- Great computer skills including- Well organized and motivated- Must be comfortable working from home permanently in Manitoba or SaskatchewanSummaryThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a customer service representative looking for a new opportunity within the retail/fashion space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (call center representative) to join our team, working from home permanently in Manitoba or Saskatchewan. This role is a full time permanent position with an ASAP start date. **Please note, this role is working from home permanently in Manitoba or Saskatchewan and will require a hard-wired Internet connection (via an Ethernet and/or LAN cable)**The main responsibilities of this role is to respond to all customer and client inquiries via inbound phone. Other duties include but are not limited to:-- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredPlease note this is a full time position, requiring fully open availability 24/7. You will be scheduled to work 42.5 hours a week, 5 days a week. There is a lot of optional overtime if desired.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a company with an excellent culture - Guaranteed 42.5 hours a week- Permanently working from home from Manitoba and/or Saskatchewan- Full time permanent role- ASAP start date- Working as part of a super friendly and cohesive team- $15.00/hourly - Equipment provided- Accumulate vacation from the 3rd month of hiring- Immediate access to medical care service- Social benefits after 6 months (medication, dental, vision, life insurance plans and travel) - Work attendance bonus of $ 500 for 6 months of continuous service (conditions apply)Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredQualifications- A minimum of 2 years in a customer service orientated role- Call center / contact center work experience is an asset- Excellent communication skills both written and verbal- Great computer skills including- Well organized and motivated- Must be comfortable working from home permanently in Manitoba or SaskatchewanSummaryThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Regina, Saskatchewan
    • Permanent
    • $15.00 per hour
    Are you a customer service representative looking for a new opportunity within the retail/fashion space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (call center representative) to join our team, working from home permanently in Manitoba or Saskatchewan. This role is a full time permanent position with an ASAP start date. **Please note, this role is working from home permanently in Manitoba or Saskatchewan and will require a hard-wired Internet connection (via an Ethernet and/or LAN cable)**The main responsibilities of this role is to respond to all customer and client inquiries via inbound phone. Other duties include but are not limited to:-- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredPlease note this is a full time position, requiring fully open availability 24/7. You will be scheduled to work 42.5 hours a week, 5 days a week. There is a lot of optional overtime if desired.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a company with an excellent culture - Guaranteed 42.5 hours a week- Permanently working from home from Manitoba and/or Saskatchewan- Full time permanent role- ASAP start date- Working as part of a super friendly and cohesive team- $15.00/hourly - Equipment provided- Accumulate vacation from the 3rd month of hiring- Immediate access to medical care service- Social benefits after 6 months (medication, dental, vision, life insurance plans and travel) - Work attendance bonus of $ 500 for 6 months of continuous service (conditions apply)Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredQualifications- A minimum of 2 years in a customer service orientated role- Call center / contact center work experience is an asset- Excellent communication skills both written and verbal- Great computer skills including- Well organized and motivated- Must be comfortable working from home permanently in Manitoba or SaskatchewanSummaryThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a customer service representative looking for a new opportunity within the retail/fashion space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (call center representative) to join our team, working from home permanently in Manitoba or Saskatchewan. This role is a full time permanent position with an ASAP start date. **Please note, this role is working from home permanently in Manitoba or Saskatchewan and will require a hard-wired Internet connection (via an Ethernet and/or LAN cable)**The main responsibilities of this role is to respond to all customer and client inquiries via inbound phone. Other duties include but are not limited to:-- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredPlease note this is a full time position, requiring fully open availability 24/7. You will be scheduled to work 42.5 hours a week, 5 days a week. There is a lot of optional overtime if desired.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a company with an excellent culture - Guaranteed 42.5 hours a week- Permanently working from home from Manitoba and/or Saskatchewan- Full time permanent role- ASAP start date- Working as part of a super friendly and cohesive team- $15.00/hourly - Equipment provided- Accumulate vacation from the 3rd month of hiring- Immediate access to medical care service- Social benefits after 6 months (medication, dental, vision, life insurance plans and travel) - Work attendance bonus of $ 500 for 6 months of continuous service (conditions apply)Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredQualifications- A minimum of 2 years in a customer service orientated role- Call center / contact center work experience is an asset- Excellent communication skills both written and verbal- Great computer skills including- Well organized and motivated- Must be comfortable working from home permanently in Manitoba or SaskatchewanSummaryThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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