27 jobs found for Customer Service Representatives

Does the transport and delivery industry interests you? Are you passionate about customer service? We are looking for bilingual customer service representatives who desire to work from the office located in Pointe-aux-Trembles, with the possibility of permanence! If you are looking for job stability, this offer is for you!As a Customer Experience Officer, you will be called upon to provide courteous service and advice to our customers via email and phone.Salary: 19$/hWork availability: Monday to Friday, 7am to 4pm OR 7:30am to 4:30pmFull time: 37.5 h per weekTraining: In-Office teamed with the supervisor, 3 to 4 weeksLocation: Pointe-aux-TremblesStart date: ASAP!!!#montrealjobs #inoffivejob #randstad #wearehiring #randstadjobAdvantagesThe advantages you will benefit from as a bilingual customer service representative are: -Complete insurance coverage once permanency is acquired;-On-Site Parking;-Dress casually;-Be part of a close-knitted team and business culture;-Obtain the job stability you were looking for.ResponsibilitiesAs a bilingual customer service representative, you will be expected to:-Be an ambassador to customers;-Tracking of parcels;-Answer incoming calls (questions about products and services, billing, retention, etc.);-Act as an intermediary between customers and suppliers;-Navigate with ease through a complex system to update customer files and other administrative tasks;-Provide support in case of breakdowns or problems;-Follow up on orders and all research.QualificationsCustomer service representatives need to:-Be bilingual (English and French);-Quickly and easily build good relationships with clients;-Techsavyy;-Have an analytical mind and be able to prioritize with good judgment;-Experience in the transportation industry is an asset-Demonstrate diligence.SummarySalary: 19$Work availability: Monday to Friday, 7am to 4pm OR 7:30am to 4:30pmFull time: 37.5 h per weekTraining: In-Office teamed with the supervisor, 3 to 4 weeksLocation: Pointe-aux-TremblesStart date: ASAPAre you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "bilingual customer service representative - Pointe-aux-Trembles'' :Stephanie Bouasria stephanie.bouasria@randstad.caSébastien Houle sebastien.houle@randstad.caJessica Yel Ozbek jessica.yelozbek@randstad.caKaren Leiton karen.leiton@randstad.caFlorence Lefebvre florence.lefebvre@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

What could be better than finding best position for you!!If you are fed up with short time contacts, and searching PERMANENT position with CAREER advancements , apply now ! We are hiring FULL TIME Bilingual Customer Service Representatives for MEDICAL EMERGENCY Call Centre with DAY and NIGHT option !Emergency Customer Service Representatives who are fluent in both ENGLISH and FRENCH, motivated to help people that have an EMERGENCY condition, and assess the needs of our subscribers in urgent or non-urgent situations. - $ 20.50 -> 11 pm - 7 am shift -Night Shift 5 days / 8 Hours Weekly Schedule - 2 days off Shifts could be Monday to SundayONLY FULL TIME : 37.5 h / week Training : 3 weeks Monday -Friday 9 am -5 pm Start of employment: July 2022Note : THIS POSTIION requires candidates for FULL TIME and LONG TERM (not part time option )#workfromhome #jobeopening #montrealjojbs #quebecjobs #hiring #hiringnow #Randstad #remote #WFH #workfromhome #customer #service #remote #monitoringagent #permanentjob #nightjob #nightshft #permanent #customerservice #medical #emergency #monitoring Advantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.Summary- $ 20.50 -> 11 pm - 7 am shift -Night Shift You must be available to work from Monday to SundayFull time position: 37.5 h / week Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Training: Remote Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for 3 weeks.Start of employment: July 2022Are you interested in the position?- Send us your CV with the subject “Bilingual Agent - PRA NIGHT ”Jessica Yel Ozbek jessica.yelozbek@randstad..caKaren Leiton karen.leiton@randstad.caFlorence Lefebvre florence.lefebvre@randstad.caStephanie Bouasria stephanie.bouasria@randstad.caWe look forward to discussing this opportunity with you, Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Do you have a passion for customer service? Do you enjoy problem-solving? Do you enjoy helping others? Are you looking to start your career? Are you Bilingual in French and English? Then we have the job for YOU!Randstad is looking for Bilingual Customer Service Representatives to work for a third-party financial company. This is a full-time, temporary position with the potential to be taken on long-term. To find out more, read below:Type: TemporaryPay: $21-23/hourHours of Operation: Mon - Fri 8:00am - 5:00 pmLocation: Fully remote position. Advantages- Temporary with the potential to be taken on long term- 40 hours a week- 8:00 am - 5:00 pm- Hourly Pay: $21-23- Fully Remote- Training Provided- Supportive manager with an open door policy- Fun, energetic team members- Team working environment- Starting ASAPResponsibilities- Providing exceptional customer service over the phone - Handling inbound calls from customers- Some outbound calling for follow ups- Helping customers with inquiries related to the application process- Providing application support - Ensuring company standards are being met or exceeded- Other duties as neededQualifications- bilingual in English and French is a must- 1-2 years customer service experience in a call centre environment - Customer service in the financial sector is preferred- Experience problem solving skills- Must have excellent verbal and written communication skillsSummaryIf you are interested in applying, please send your resume to melissa.williams@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives, to join our client, a well-known credit bureau, in North York. Advantages• Work for a well-known credit bureau• Professional environment• Start date: ASAP• Duration: 7-month contract • Location: North York• Hybrid model• Pay Rate: $20.50/hour• Monday to Friday• Hours: 8:00am to 8:00pm (rotating shifts)Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Representative, you will be responsible for :• Answering inquiries via phone and email• Assisting with product activation, new account setups, and profile change requests• Answering questions related to credit files, interpretation of credit file contents, billing invoices, products, and many other unique situations• Providing customer/sales follow up• Keeping the tracking system up to date (data entry)Qualifications• Have more than 1+ year of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skillsSummaryIf you are interested in the Customer Service Representative role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Are you looking to grow and work with one of BC's industry leaders in the energy field? If you have strong customer service skills and a passion to help shape the future, this is the job for you!We are currently hiring for English Customer service representatives in the Prince George area. Type: Part Time Location: On site, office in Prince George (transit accessible) Pay: $20.35/hourStart Date: June 13th Schedule: Monday - FridayHours of operation: 7AM- 8PM.Advantages-Work with an industry leader-Lots of upwards mobility and growth -Competitive pay with protentional overtime (double pay)-Permanent unionized position-Benefits after probation period-Office provides on site parking and site is transit accessibleResponsibilities- Attend to inbound and outbound contacts to customers for new and existing services.-Process new customer applications and update account information after every transaction.-Respond to customer requests.- Contact customers and schedules appointments for scheduled changes.- Some email and chat correspondenceQualifications- Minimum Grade 12 Education or equivalent- Customer Service/ Call Center experience an asset - Experience working with SAP an assetSummaryAre you the ideal candidate for this role? Would you like to work for an industry leader? Send us your updated CV with the subject: "CSR- Work from Office": arshdeep.dhillon@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!human forwardRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Do you have a passion for customer service? Are you looking to get into the insurance industry? Do you enjoy problem-solving? Are you looking to start your career? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for a well-known insurance company in the Toronto area. This is a contract-to-hire position, full-time, work from home. To find out more, read below:Type: Contract to HireHours of Operation: Monday - Friday 9 am - 5:30 pmPay: $18.40/hour Start: August 8th Location: Toronto ( Eglinton and Don Mills)Work from home for the time being Equipment provided Once hired permanently:BenefitsVacationRSP'sRoom for career growth and development Advantages- Potential to go permanent - No evenings or weekends!- Competitive pay - Work from home - equipment provided - Room to start your career in insurance Responsibilities- Taking inbound calls from existing customers - Updating customer's accounts after each transaction - Transfering customers to appropriate departments - Dealing with banking information and updates - Working alongside other teams to ensure customer satisfaction - Providing top not service on every call Qualifications- Customer service experience in a call center is a must - Insurance or financial experience is an asset - Bilingual in Spanish is an asset - Able to learn quickly - Organization and time management - Tech Savvy SummaryIf you are interested, apply now!1) Apply online 2) Send a copy of your resume to "andrea.francis@randstad.ca" and mention "Customer Service Insurance"Looking forward to hearing from you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Do you have a passion for customer service? Do you enjoy helping others? Are you Bilingual in French and English? Are you looking to build your career? Then we have the job for you!Randstad is looking for Bilingual Customer Service Representatives to work for a leading Logistics and Shipping company. This is a full-time, contract-to-hire position, to find out more, read below:Type: Contract to HireHours of Operation: Monday - Friday 12-8 or 1-9 shift. (Shift work)Pay: $19.50/hourLocation: Etobicoke (Belfield Rd & Hwy 27)1 week in office, 1 week at home rotationalEquipment provided by the company Looking to start as soon as possibleAdvantages- Full-Time hours - No weekend shifts - Set schedule week over week- Hybrid work schedule, in office and at home- Equipment provided - Get your foot in the door with a large organization - Gain call center experience in a fast-paced environment Responsibilities- Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary- Provide top notch service on every callQualifications- Bilingual in French and English - both verbal and written- Previous experience in a call center setting - Ability to learn quickly - Ability to handle high call volume with ease and a sense of calmness - Helpful by nature with the ability to problem-solve SummaryIf you are interested and would like to learn more, apply now!1) Apply online 2) Send a copy of your resume to andrea.francis@randstad.ca and mention "Bilingual Customer Service - Logistics"Looking forward to hearing from you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Do you have a passion for customer service? Are you looking to get into the insurance industry? Do you enjoy problem-solving? Are you looking to start your career? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for a well-known insurance company in the Toronto area. This is a contract-to-hire position, full-time, work from home. To find out more, read below:Type: Contract to HireStart Date: May 30thHours of Operation: Monday - Friday 9 am - 5:30 pmPay: $18.40/hour Location: Toronto ( Eglinton and Don Mills)Work from home for the time being Equipment provided Once hired permanently:BenefitsVacationRSPsRoom for career growth and development Advantages- Potential to go permanent - No evenings or weekends!- Competitive pay - Work from home - equipment provided - Room to start your career in insurance - Highway and transit-accessible - Free parking Responsibilities- Taking inbound calls from existing customers - Updating customer's accounts after each transaction - Transfering customers to appropriate departments - Dealing with banking information and updates - Working alongside other teams to ensure customer satisfaction - Providing top not service on every call Qualifications- Customer service experience in a call center is a must - Insurance or financial experience is an asset - Bilingual in Spanish is an asset - Able to learn quickly - Organization and time management - Tech Savvy SummaryIf you are interested, apply now!1) Apply online 2) Send a copy of your resume to "andrea.francis@randstad.ca" and mention "Customer Service Insurance"Looking forward to hearing from you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Are you a Bilingual Customer Service Professional looking for a new opportunity in the medical industry? Are you professional and diplomatic with a passion for customer service? Are you independent and confident working virtually? Let's connect!A well known company in the medical industry located in Mississauga is looking for Bilingual Customer Service Representatives to join the team. The successful candidate must be comfortable working from home and communicating virtually.Why do you want the job?· Competitive pay $50-60k· Equipment provided to work from home including laptop, additional screen and Internet expenditure· Work for a well known company in the medical industry with strong North American presence· Monday to Friday regular business hours (NO WEEKENDS) (9AM- 5:30PM)- Permanent opportunity AdvantagesPermanent OpportunityHealth, dental, vision benefitsInternet ExpenditureFriday Lunch AllowanceRRSP 2-3 Weeks of Vacation Responsibilities- Processing orders by telephone, fax, and email via the ORACLE database- Provide customers with responses on the status of purchase orders, sales orders, returns, credits, and shipping- Ensure customers' needs are met with a high degree of accuracy- Responsible for total order management from beginning to end including processing orders, invoices, billing, returns, etc. Qualifications3-5 Years of customer service experienceExperience in an order processing environment is a mustStrong written and oral skills in both English and FrenchAbility to multi-taskStrong Attention to detailProfessional and courteous phone mannersPrevious experience with Salesforce and Oracle is a strong assetSummaryIf you are interested and you are bilingual English AND French apply directly. or email a copy of your resume to luda.zadorovich@randstad.ca quoting "Bilingual Order Management- Mississauga"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Do you enjoy getting to work with a rapidly growing company with lots of room for advancement? Then we might have just the job for you!We are looking for Customer Service Representatives to work in the east end of Ottawa. You’ll be responsible for providing world class customer service to customers in store, and over the phone! This Ottawa office is a great space to work and we know you’ll love it here!AdvantagesYou'll love working here! Here's why:- Work Monday-Friday between 7am-4pm- this company puts it's people first!- contract pays you weekly!- Once you become permanent, you'll have amazing benefits!- quarterly/annual incentives!ResponsibilitiesWhat you'll need to do here:- Greet/assist customers on site- Answer incoming calls/emails- Enter any orders into the CRM system- Help schedule and coordinate service calls- Perform follow-up calls with customers- Other duties as assignedQualificationsWhat you'll need to be successful:- 2-3 years of retail or other fast paced customer service expereince- Bilingualism in French and English would be an asset- Track record of customer success- High level of comfort with MS Office suite- knowledge of home repair/construction would be an assetSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (please use "CSR" as the subject line)Calling us at: 613.726.0220 ext 4 We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Do you have a passion for customer service? Do you enjoy problem solving? Do you enjoy helping others? Are you looking to start your career? Are you Bilingual in French and English? Then we have the job for YOU!Randstad is looking for Bilingual Customer Service Representatives to work for a well-known equipment company. This is a full time, temporary to a permanent position located in Burlington, ON. To find out more, read below:Type: Temporary to Permanent Pay: $23/hourHours of Opeartion: Mon - Fri 8:30am - 5:00 pm, Sat - Sun 8am - 4:30 pm (Rotational Shifts)Location: Burlington (QEW & Burloak Dr)Work in Office but can Work From Home on weekendsHighway accessible Free Parking2 - 2.5 Month of Training Potential to grow your careerAdvantages- Temporary to Permanent position- 40-44 hours a week- Rotating weekends off- 8:00 am - 4:30 pm- Hourly Pay: $23- Great Burlington Location!- Training Provided - Supportive manager with an open door policy- Fun, energetic team members- Business casual dress code- Team working environment- Working for an established, well-known company- Free Parking!Responsibilities- Providing exceptional customer service over the phone and email - Handling inbound calls from customers - Helping customers with inquiries related to product knowledge- Assisting customers ensuring first call resolution as a main priority- Providing technical and troubleshooting support- Ensuring company standards are being met or exceeded- Other duties as neededQualifications- Bilingual in French and English - 3-5+ years of experience working within a customer service position- Experience problem solving skills- Must have excellent verbal and written communication skills- Knowledge of Outlook, Word and Excel required- Must be able to work within a team environmentSummaryIf you are interested in applying, please send your resume to anastasia.kourniotis@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Your challenge! Reporting to the VP of Distribution Sales, the Sales Manager is the Leader of a group of customers/market/region. You align the Business Development Managers' efforts with the sales strategies and ensure targets are met, reporting systems are updated and selling techniques are mastered. You are responsible for driving and delivering strategic and sales objectives, formulating and executing sales strategies and supporting the sales organization in developing sales account plans. You work closely with the Customer Service Representatives group and other functions for a seamless customer experience. Finally, you partner with the Marketing function to support the sales force with industry market insights to better satisfy current customers and qualify sales opportunities.Individual responsibilities Accountable Oversee market or territory coverage strategy on the assigned customers, region, margin profitability and sales growth Responsible of leveraging group synergies to ensure customer centric experience to regional accounts Managing mainly Headquarters for major accounts and working hand in hand with your sales team’s assigned smaller accounts. Responsible Oversee the development of account plans and oversee account planning process Oversee preliminary pricing definition, profitability escalation and price approval for accounts Provide detailed and accurate sales forecasting to team Hire/staff, coach and develop key resources to reach targets and build succession plans/Maintain and improve employment conditions to maximize engagement   Qualifications  Behavioral competencies:Financial acumenPlanning and organizational skillsContact management program experienceLeadership, analytical skills Operations and supply chain understandingInitiative, creativity, agility and experience with multifunctional teams, impact and influence and comfortable with ambiguity Technical competencies:Bachelor’s Degree in communications, marketing or sales related fieldDeep knowledge of national distribution and enterprise businessTechnical SavvyMicrosoft Office Suite including Excel, Word, Teams, Power Point, NotesContact management programs or CRM knowledge like Salesforce, C4C(SAP CRM) or related programs Experiences and strengths Excellent communication, coaching and people skills Capable of building an effective Sales team Superior knowledge of the market and customers/consumers demonstrated through continuous efforts to exceed expectations Ability to analyze financial performance, budgets and economic indicators and identify impacts and adjustments to be made on current sales strategies and initiatives Ability to leverage knowledge and expertise within the regional team, the sales unit and other departments within Cascades Demonstrated ability to manage and develop a strong regional sales team Ability to multi-task and to summarize key information and present it to senior management  Why work at Cascades? Excellent company-paid benefitsWorking with a dedicated and passionate team of leadersStrong Company CultureProfit sharing and 401K OptionsWorking for a company with a strong focus on sustainability and greener initiativesHuge Career Advancement Opportunities Core competencies defined for this jobManagerial courageDecision-makingValues and ethicsClient-focusTeam leadershipImpact and influence

Randstad is Hiring Bilingual Customer Service Representatives for a company in the Financial industry !Do you want to pursue a career in a call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you available full-time? Do you enjoy working from the comfort of your Home? If you answered "yes" to the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Permanent and full time opportunity starting as of July 11th , 2022What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts July 11th , 2022Hours of Operation:Monday - Sunday 24/7 (rotational shifts - 8 hours a day, 5 days a week)Pay rate:$19/hour Advantages- Full time, permanent and work from home opportunity- One of the fastest growing call centers in Canada- Opportunity to gain call center experience and customer service experience in financial industry- Full range of benefits- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Receive inbound calls from customers about credit card inquiries, transactions, account maintenance and online support. - Provide information about account balance, due dates, credit limits etc.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home Permanent and full time opportunity starting as of July 11th , 2022Monday - Sunday24/7 (rotational shifts - 8 hours a day, 5 days a week)$19/hour Medical and Dental benefits!Here's how you can apply:- Email your CV to Vira on my email - virangana.shah@randstad.ca with subject line "Bilingual CSR Quebec"- Apply directly on www.randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Your challenge!Reporting to the Customer Service Manager, the CSR must have strong customer service skills, ability to effectively multi-task, and maintain professionalism at all times while working to impact objectives. The CSR works with multiple departments within the company, including clients, distribution, and our sales team to handle end-to-end transactions. In this position, you build an ongoing professional relationship with clients and provide world-class customer service.  Individual responsibilitiesCustomer Service Representatives handle the following on a day-to-day basis: Ensure fast and efficient handling of the need or order so as to satisfy the customer or supplierFollow up on the order or need, from handling to delivery or conclusionPerform real-time order entry and apply customer service procedures and standardsDocument your customer or supplier files based on customer service processes and business rulesCreate and maintain professional relationships with your customers and business partnersSolve any issues, manage complaints and inquiries, escalate to your supervisor or inform stakeholders when necessaryEstablish the level of an order or break down orders or needs in accordance with allocations/business rules and SOP demand planValidate the status of orders or material supplies and communicate it to customers or suppliersPlace orders according to customer consignment and replenishment inventory levelsApply discounts and surcharges as requiredInform stakeholders in cases of changes in orders or material supplies in relation to the production order statusEnsure the accuracy of prices and order data, or customer or supplier material supply in the systemPlan order deliveries within capacity and coordinate shipments and transportation usage in an optimal and economical mannerCoordinate inventory status, delivery dates and other specific material order or supply requirementsManage backorder processing, in accordance with guidelinesCreate returns (virtual and physical)Close past orders that are still openExperiences and strengthsPost Secondary Education considered an asset 5 years of relevant experience in a manufacturing sectorProficiency with various computer tools including Microsoft Office and SAP considered an assetProficiency  English that allows you to express yourself clearly and conciselyAbility to act and react quickly while working on a number of files at the same timeCollaborative spirit needed to work closely with all team membersCustomer-centric approach and excellent communication and listening skillsAbility to work independentlyAbility to adapt quickly and a high level of agility in order to respond to the various stakeholders’ needsAbility to develop a deep understanding of the operational context, customer businesses and Cascades' value propositionInterest in problem solving, ability to self prioritize daily tasks and work in a fast-paced environmentAbility to multi-task and provide multi-service support (phone, email, online systems) Core competencies defined for this jobClient-focusFlexibility and ability to adaptRigourActive listeningAutonomyAction-based focus #revealyourpotential #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. 

Randstad is Hiring Bilingual Customer Service Representatives for a company in the Financial industry !Do you want to pursue a career in a call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you available full-time? Do you enjoy working from the comfort of your Home? If you answered "yes" to the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Permanent and full time opportunity starting as of July 11th , 2022What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts July 11th , 2022Hours of Operation:Monday - Sunday 24/7 (rotational shifts - 8 hours a day, 5 days a week)Pay rate:$19/hour Advantages- Full time, permanent and work from home opportunity- One of the fastest growing call centers in Canada- Opportunity to gain call center experience and customer service experience in financial industry- Full range of benefits- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Receive inbound calls from customers about credit card inquiries, transactions, account maintenance and online support. - Provide information about account balance, due dates, credit limits etc.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home Permanent and full time opportunity starting as of July 11th , 2022Monday - Sunday24/7 (rotational shifts - 8 hours a day, 5 days a week)$19/hour Medical and Dental benefits!Here's how you can apply:- Email your CV to Vira on my email - virangana.shah@randstad.ca with subject line "Bilingual CSR Quebec"- Apply directly on www.randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Would you like to work with one of the largest financial groups in Canada? Our client is looking for customer service representatives to join their team.If you are looking for an excellent company that offers great growth opportunities, you have a positive attitude towards problem solving and teamwork, we want to hear from you!The successful individual will:• be committed to providing genuine service• build effective customer relationships and are the expert to talk to• be a team player and contribute towards the company’s success• work well under pressure and effectively deal with all clients• Ideally has experience in a Call Centre in the Financial IndustryYou MUST be Bilingual in FRENCH and ENGLISH to be considered.Permanent OpportunityRotational shift schedule$45,800 annual salary ($21/$22 an hour)$1000 sign on bonus ($500 at the 6 month mark, and $500 at the 12 month mark)Benefits from day 1 (health and dental)Company RRSP program Start date: July 18, 2022Advantages• Work from home permanently• Benefis and 2 Weeks Vacation• A new schedule every week! Shifts will be anywhere between Sunday - Saturday from 9 am - 12 Midnight• Equipment provided to you• Grow within a great Financial Company Responsibilities• Respond to telephone calls from internal and external clients (approximately 200 calls a day)• Must be able to accurately answer questions on customer accounts with full understanding• Make decisions to facilitate the client’s request while multi-tasking• Resolve complaints from clients- within the guidelines provided.• Focus on building and maintaining excellent relationships with clients, potential clients and merchants• Update basic information received from clients, such as address changes, account information etc.document and submit change requests is required.Qualifications- Customer Service Experience in Call Centre or Retail or Banking- Tech Savvy- Financial or Banking industry and experience with Merchants an asset- Flexible to work Between Sunday - Saturday from 9am - 12:30am Midnight- Schedule 2 weeks in advance - Must have high-speed Internet with Ethernet - Start date July 18th, 2022SummaryIf you think you would be a great fit for this position please email your resume to luda.zadorovich@randstad.ca or michael.bertolini@randstad.ca and quote "Bilingual Customer Service- Financial Remote" in the subject lineOnly qualified Bilingual FRENCH and ENGLISH candidates will be contactedWe look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Are you looking for a role that challenges you? Are you looking for an opportunity to combine your customer service, organizational, and communication skills? Are you looking for a permanent opportunity with an incredible team, great benefits, and room for growth? If so, we have the right role for you!We are looking for Customer Service Representatives to work in Ottawa- South! You’ll be responsible for providing top notch customer service to each client, by phone and in-person, coordinating between the sales team and the showroom, some logistics and quotes as well!Advantages- 40K annually- Monday to Friday work week - Day shift 8am-4pm - Full Benefits - 2 weeks vacation to start- Paid sick days- 100% on-site role- Room for growthResponsibilities- Greet visitors to the showroom.- Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.- Organize, schedule and consult with customers regarding slab selections/views online and in person.- Assist with accounts and/or dealers with color selections in the showroom including scheduling and coordinating.- Coordinate and organize pick ups as needed for all accounts and dealers in conjunction with Account Managers. - Type reports as required.- Coordinate special projects, and events as required.- Accept and monitor inbound small deliveries as necessary.- Document all customer communication in Moraware- Other duties as assigned.Qualifications- 1+ year(s) of o1ffice experience, preferably in the construction or manufacturing industry.- Hold a High School Diploma, GED or equivalent.- Must be bilingual in French and English- Mathematical skills and analytical skills necessary to interpret job cost reports.- Ability to work in a team environment with a minimum of supervision. - Customer focus, collaborative team player and ability to adapt to change.SummaryTo apply, respond directly to this posting for more information or email callcentreottawa@randstad.ca with the subject line "Bilingual Customer Service Representative". Or we can be reached by:Phone: 613-726-0220 ext 4Text: 819-230-1626LinkedIn: linkedin.com/in/paisley-letourneau-733155134We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.Please visit www.randstad.ca for all of the roles currently open at Randstad!We look forward to hearing from you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Are you looking to start a career with one of the top ten global logistics providers?! We are looking for customer service representatives in the Greater Vancouver Area who are creative problem solvers and wish to be part of a great organization that offers stability and growth opportunities.This is a full-time position that involves heavy phone contact between external and internal customers. In addition, the position is responsible for billing and data entry tasks. As a Logistics Specialist CSR, you will be responsible for monitoring drivers’ delivery activity, scheduling, delivery, and routing issues with external customers and contracted drivers. If you have the following, we would love to hear from you!: •Strong customer service skills and the ability to satisfactorily resolve issues•Solid ability to multitask with exceptional organizational skills•Ability to thrive under pressure while delivering solutions that exceed customer expectationsThis position has a ASAP start date, so apply today! Please note this is not a remote role and you must be located in Greater Vancouver. Advantages• Work with a leader• Great work culture• Eligible for benefits from Day 1• Lots of opportunities for growth • Working hours: Shifts available : 2. Tuesday-Saturday 07:30 am- 04:00 pm, Sunday-Thursday 07:30 am-04:00pm, however, flexibility is needed as this could change based on business needs.• Salary: $19 per hourResponsibilities• Maintain phone communication between external customers and contracted drivers/couriers• Assist contracted drivers with delivery issues• Resolve any customer issues, complaints and answer questions• Monitoring progress of delivery routes• Customer billing and data entry tasks• Assign drivers/couriers delivery routes• Oversee all unloading processes of returning routes at days end• Additional duties as requestedQualificationsAt a minimum, you’ll need:• 1 year of experience in a customer service role resolving issues and responding to customer requestsIt’d be great if you also have:• High school diploma or equivalent• Experience in a call center environment• Strong customer service skills and the ability to satisfactorily resolve issues• Solid ability to multitask with exceptional organizational skills• Ability to thrive under pressure while delivering solutions that exceed customer expectationsSummaryIf you are interested in growing your career with one of Canada's Logistics Leader, apply directly or send me your resume at arshdeep.dhillon@randstad.ca or morgan.paquette@randstad.ca (604) 345 1367 with the subject line: Logistics CSR role!Please note this is not a remote role and you must be located in Greater Vancouver. We thank all applicants, however, only those selected for interviews will be contacted. Thank you, Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Calling all English only AND French Bilingual Customer Service Representatives seeking a new opportunity to support a luxury German Auto Financial company, Work From Home to start, long term opportunity!Our client is urgently looking for a qualified candidate to support the Customer Service Department. Welcoming those who enjoy handling challenging situations, problem solving, and providing excellent service to customers!!! If you are an excellent communicator and you are looking for opportunities in for growth within an automotive financial sector - we have the perfect role for you! The Customer Service Agent plays a key role in ensuring customer accounts are handled with care, therefore we are looking for a candidate with an outgoing and energetic personality, who has exceptional attention to detail, as well as the ability to multitask in a fast-paced environment. Pay Rate: $20/hrHours: Monday-Friday | 8:30-5:15pm Location: Mississauga, ON (Renforth & Eglinton Ave) - Hybrid Model currently in place AdvantagesWhat's in it for YOU? - Monday-Friday, flexible working hours- $20/hr- Equipment provided- Located in Mississauga/Etobicoke- Transit accessible - Opportunity for growth- Large auto finance industryResponsibilitiesAs a Customer Service Agent you will...- Work the queue appropriately and ensure the proper individuals are informed of issues when needed.- Make sure accounts are followed up on within the proper time frame until resolution.- Ensure high risk accounts are monitored and/or are escalated when needed.- Gather facts and info on accounts and make sure to properly analyze the info to ensure we are providing the proper solutions to customers.QualificationsQualifications for Customer Service Agent...- Strong written oral and communication skills- Minimum 1 year Customer Service or Financial experience- Ability to work in a very fast paced environment- Enter accurate and complete customer information into system in a timely manner - Attention to detail and multi-tasking ability - Outgoing and energetic personality SummaryInterested in the Auto Customer Service Agent opportunity?1. Send your resume to shiela.perez@randstad.ca2. Apply online at Randstad.ca today!Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Logistics, Supply Chain & Manufacturing Administration/Operational support, such as: Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry and Warehouse Administration. Please reach out to shiela.perez@randstad.ca , along with your resumeCorporate Administration/Operational support, such as: Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry and other Operational support roles. Please reach out to matthew.colletti@randstad.ca@randstad.ca, along with your resume.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Customer Service Supervisor in BurlingtonDo you have a passion for overseeing and leading a team to accomplish tasks in a fast paced environment? Do you enjoy assisting customers with their needs and delivering the best experience possible? Are you a natural leader? If so, this is the opportunity for you!Our Client has a need for a Customer Service Supervisor for their Burlington location. The ideal candidate will be a natural leader that is patient, motivated, and self driven, who can apply past experiences to the role. The individual in this role will work with departments within the firm to appropriately lead the Customer Service team by example to coordinate and accomplish various tasks.If you are interested, please apply online and/or email patricia.van@randstad.ca. We would love to meet you!Advantages- $65,000 - $70,000 per annum- Monday to Friday 8:30am - 5:00pm with a 1 hour lunch break- Overtime time and a half after a 44 hour work week (pre-approved by management)- Quarterly sales growth bonus opportunities- RRSP matching up to and including 6%- Full Benefits package- Gym allowance, education assistance-competitive package- 3 month probation for all benefits to kick in- 10 vacation days (accrued), 5 wellness days- Yearly Salary review- Both remote and in-person training with multiple departments- Brand new state of the art facilityResponsibilities- Collaborating and executing with team on strategies which align with CorporateObjectives- Collaborating with other departments as necessary- Assigning, directing, and monitoring the work of CSR team- Designing and implementing work methods and procedures to increaseproductivity/accuracy and improve service - Leading and motivating team to achieve all quality standards- Overseeing the training of new associates- Supporting the customer service team by performing similar functions- monthly reporting to internal management- intercompany buy-backs, credits, general returns- Data entry- Managing department KPI’s and yearly plan- Managing, analyzing and reporting on department performance- Creating a development plan for all customer service representatives- Performing employee reviews/quarterly check points- Other duties as assignedQualifications- Minimum education of a High School Diploma (Bachelor's Degree is an asset)- Minimum 5 years Customer Service/Inside Sales experience- Minimum 5 years Supervisor experience- Working knowledge of MS Suite- Advanced level of Excel is an asset- Bilingual in French and English is an asset- A working knowledge of MS Dynamics ERP is an asset- Manufacturing / Metalworking Experience is an asset- Cutting Tool Knowledge is an assetSummaryIf this role sounds like one you are interested in, we would love to hear from you! Please send your resume to patricia.van@randstad.ca or apply directly online today!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Are you naturally sociable and good with people? Does customer service and customer satisfaction interests you? We have the job for you! We are looking for a bilingual customer service representative to help with client satisfaction in the exchange department for a high end jewelry company in Montreal, Ville-Saint-Laurent. This job opportunity is 100% in office, offers no possibility of work from home. Schedule: Monday to Friday, 8:30 AM to 5:00 PMTraining: 1 week, in officeLocation: Ville Saint-Laurent, MontrealSalary: 17,90$/hLong term mandate with possibility of permanenceStart date: ASAPAdvantagesThe advantages of being a bilingual customer service representatives are: - Possibility of permanence- Work in a very warm environment with a dedicated team- Free parking on street- Be part of a team of 5 wonderful women, in a safe environment- Paid training- Schedule stabilityResponsibilitiesThe responsibilities of this position as bilingual customer service representative are: - Handle calls, emails from customers and consultants- Offer exemplary customer service skills- Identify and assess customers’ needs to reach solutions and achieve satisfaction- Keep records of communication with customers and records of transactions- Communicate and coordinate with internal departments when necessary- Facilitate customer experience with their inquiriesQualificationsThe qualifications of being a bilingual customer service representative:- Fluent level of French and English (Spanish is a plus)- 1 year experience in customer service environment- Irreproachable communication skills, verbal and written- Working knowledge of Microsoft tools- Strong communication skills- Advanced multi-tasking skills- A dynamic and optimistic energySummaryAre you naturally sociable and good with people? Does customer service and customer satisfaction interests you? We have the job for you! We are looking for a bilingual customer service representative to help with client satisfaction in the exchange department for a high end jewelry company in Montreal, Ville-Saint-Laurent. This job opportunity is 100% in office, offers no possibility of work from home. Schedule: Monday to Friday, 8:30 AM to 5:00 PMTraining: 1 week, in officeLocation: Ville Saint-Laurent, MontrealSalary: 17,90$/hLong term madate with possibility of permanenceStart date: ASAPDo you recognize yourself or know anybody that fits the position qualifications and loves the jewelry retail industry! Email us directly with the subject "Customer Service Representative - Jewelry"Stephanie Bouasria: stephanie.bouasria@randstad.caKarel Tarabay: karel.tarabay@randstad.caJessica Yel Ozbek: jessical.yelozbek@randstad.caFlorence Lefebvre: florence.lefebvre@randstad.caKaren Leiton: karen.leiton@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Randstad is hiring Customer Service Representatives who are fluent in both ENGLISH and FRENCH, motivated to help people that have an EMERGENCY condition, and assess the needs of our subscribers in urgent or non-urgent situations. Salary: $ 18.50 / hour5 days / 8 Hours Weekly Schedule Shifts could be Monday to Sunday 3pm - 11pm Full-time position: 37.5 h / week Place of work: Work in the comfort of your home Training: Remote Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for 3 weeks.Start of employment: JUNE 27TH#workfromhome #jobeopening #montrealjojbs #quebecjobs #hiring #hiringnow #Randstad #remote #WFH #workfromhome #customer #service #remote #urgenthiring #applynow #remotework #teletravail #customerservice #callcenter Advantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.SummarySalary: $ 18.50 / hourYou must be available to work from Monday to Sunday from 3pm - 11pm Full time position: 37.5 h / week Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Training: Remote Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for 3 weeks.Are you interested in the position?- Send us your CV with the subject “Bilingual Agent - PRA”Jessica Yel Ozbek jessica.yelozbek@randstad..ca Karen Leiton karen.leiton@randstad.ca Florence Lefebvre florence.lefebvre@randstad.caStephanie Bouasria stephanie.bouasria@randstad.caWe look forward to discussing this opportunity with you, Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Then we might have just the job for you!We are looking for Customer Service Representatives to work in the North Winnipeg for a 3 month contract. You’ll be responsible for providing world class customer service to customers in store, and over the phone! This Winnipeg office is a great space to work and we know you’ll love it here!Advantages- Work Monday-Friday between 7:30 am-4:00 pm- This company puts it's people first!- Contract pays you weekly!- Benefits available at a reduced cost- 5 minute walk from bus stopResponsibilities- Process customer orders, including custom orders, and price them accurately- Co-ordinate all orders for timely and cost efficient shipping- Process financial transactions according to credit procedures- Answer telephones and process/distribute incoming facsimiles- Use the JDE system to process invoices and review/update receiving reports- Submit purchase requisitions for branch stock- Maintain customer-pricing books- Prepare quotes and follow up accordingly- Assist in training of new hires- Ensure bi-weekly timesheets are completed accurately and submitted on time- Manage daily cash/check reconciliations & complete bank deposits as required- Help ensure SOX compliance with accuracy, control, and efficiency- Make outbound sales calls- Upsell existing accounts- Prospect for new business- Provide overall support and after sales service to customers- Identify creative ways of retaining and growing customer accounts- Other customer/administrative/warehouse duties as requiredQualifications- High School Diploma- Post -Secondary Education an asset- Understanding of the role of Customer Service / Inside Sales and its relation to meeting day to day business objectives- Knowledge/experience in building supplies- Ability to comprehend and follow branch business procedures- Ability to work well as a team and independently- Ability to identify and solve problems when required- Strong computer skills- Good phone etiquette- Exceptional verbal and written communication skills- Ability to work in a fast-paced, self-directed environment- JDE 9.0 experience an asset- Positive attitude along with a strong desire to learn and adapt to changeSummaryWays to apply:- Apply directly on this site- Go to our website at www.randstad.ca, create a profile and apply directly- Email your resume to winnipegadmin@randstad.ca and include the title of the position in the subject line.At this time we are no longer accepting walk-in candidates to our office as it is closed due to COVID-19. We appreciate your understanding and look forward to hearing from you soon!We thank all applicants for their interest in this position and only those selected for interviews will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Calling all Bilingual in French Customer Service Representatives seeking a new opportunity to support a luxury German Auto Financial company, hybrid , long term opportunity with experience working with a successful auto company!Welcoming those who enjoy handling challenging situations, problem-solving, and providing service to customers!!! This could be just the opportunity for you! If you are an excellent communicator and you are looking for opportunities for growth within the automotive financial sector - we have the perfect role for you!Our client is looking for a Bilingual Customer Service Representative in Mississauga! Position: Bilingual Customer Service Representative - Bilingual FrenchEmployment Type: Full-Time Contract (1 year ongoing) Hours: Monday - Friday | 8:30am - 5:00pm Location: Mississauga, ON (Hyrbid)Wage: $20-22/hr If you are interested in the role and meet the qualifications, please forward your updated resume to shiela.perez@randstad.ca with the subject line "BILINGUAL CSR"AdvantagesWhat are the advantages of a Bilingual Customer Service Representative- Located in Mississauga/Etobicoke- Hybrid model- Transit accessible- Monday-Friday flexible working hours- $20-22/hr- Equiptment provided- Receive your own laptop- Opportunity for growth- Temporary role can lead to a permanent opportunity- Large auto finance industryResponsibilitiesAs a Bilingual Customer Service Representative you will...- incoming calls from business clients, about contracts, leases, documentation, letters etc.- outgoing calls for these as well- not super high volume (15-20 calls per person per day)- they will be responsible for the central inbox- a lot of the needs are urgent- hybrid call and admin/work (25% phone, admin the rest)QualificationsQualifications for the Bilingual Customer Service Representative...- Strong written oral and communication skills- Min 1-year Customer Service or Financial experience- Able to work in a very fast-paced environment- Enter accurate and complete customer information into the system in a timely manner- Attention to detail and multi-tasking ability- Outgoing and energetic personalitySummarySUMMARYInterested in the Auto Customer Service Agent opportunity?1. Send your resume to shiela.perez@randstad.ca 2. Apply online at Randstad.ca today!Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Corporate Administration/Operational support, such as Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry, and other Operational support roles. Please reach out to julia.barzetti@randstad.ca, along with your resume.Logistics, Supply Chain & Manufacturing Administration/Operational support, such as Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry, and Warehouse Administration. Please reach out to shiela.perez@randstad.ca, along with your resume.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Our client, a small business financial services company, is hiring customer service representatives for their Midland location!We're looking for individuals who enjoy providing quality customer service and have great problem-solving skills. If this is you, this opportunity is just what you're looking for!Responsibilities:Handles inbound customer service calls, inquiries and complaints while consistently ensuring delivery of a positiveexperience during every customer interaction.Maintains customer records by updating account information.Attracts potential customers by answering product and service questions, suggesting information about other products andservices.Researches and resolves product or service concerns by selecting the appropriate action to expedite the immediateresolution while delivering an optimal customer experience.Position may include other duties as determined by the company.AdvantagesLocated in MidlandFull-time hours for an 18-month contract Will transition to permanent based on performance!!Shift hours between 8am to 8pmMonday to Friday$17.25/hour $18.25/hour for Bilingual - French and EnglishAmazing opportunity in a growing organization!Work with a great team!When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.ResponsibilitiesResponsibilities:- Handles inbound customer service calls, inquiries, and complaints while consistently ensuring delivery of a positive experience during every customer interaction. - Maintains customer records by updating account information. - Attracts potential customers by answering product and service questions, suggesting information about other products and services. - Researches and resolves product or service concerns by selecting the appropriate action to expedite the immediate resolution while delivering an optimal customer experience. Position may include other duties as determined by the company. Qualifications• Exceptional customer experience with demonstrated capability in resolving customer concerns and problem resolution skills under general supervision using company policies and procedures. • Process focused and detail oriented with the ability to achieve high accuracy goals. • Excellent computer skills including the ability to multi-task while effectively navigating across multiple PC order systems / technology platforms / web browsing; internet proficiency while communicating with the customer. Ability to operate in a Windows environment. • Strong organizational skills. • Excellent communication skills (both written and verbal). • Ability to adapt to multiple demands and shifting priorities. • Ability to adhere to work schedule requirements based upon business needs including evening and weekend shifts. • Ability to work effectively in a highly structured work environment including adherence to attendance and performance requirements. • Demonstrates ability to support and participate in a positive work environment by adhering to company values and complying with policies, procedures, and safety rulesBilingual in French and English an assetSummaryIf you're interested in the Customer Service Representative in Midland, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Does the automotive industry interests you? Are you a people's person? We are looking for bilingual customer service representatives who desire to work from home for a contract of 9 months with the possibility of extension! If you are looking for job stability, this offer is for you!You will be responsible for answering calls from policyholders of partner insurance companies and carrying out invoice and insurance verification / claims according to pre-established criteria.9 month contract, possibility of extension and or permanencySalary: $18Work availability (you have to be available during all opening hours)Monday to Friday: Shifts between 7am-9pm & Saturday from 8am-5pm (5 days/ 7.5 hours Weekly )Full time: 37.5 h per weekSchedules given 2-3 weeks in advanceLocation: work from home (until sanitary restrictions allow to go back to the office, hybrid mode) **First 4days of training will be held in office, where you will be able to retrieve your equipmentStart date: June 27 , 2022#montrealjobs #customerservice #lavaljobs #remotework #workfromhome #hybridwork #customerservicejob #bilingualjobs #LAVAL #jobopening #hiringnow #urgenthiring #lavaljobsAdvantagesThe advantages of being a bilingual customer service representative are:- Offers the complete equipment for teleworking- Possibility of permanence and extension- Be part of a team of 20 hardworking and motivated people- Flexible schedule - You can have a great first experience in the automotive field and customer service ResponsibilitiesThe tasks related to the bilingual customer service representative position are:- Respond to inquiries in relation to car glass claims;- Carry out the necessary steps for the management of claims through the portal- Verify invoicing - Provide a high quality service by assessing and responding to customer needs.- Fill in the online form to request a claim through the system QualificationsInterested in this position? See below the skills we are looking for: - Great communication skills, bilingual (70% English calls) - Have relevant experience in customer service- Have a strong interest in the automotive and insurance industry- TechSavvy- Be able to work full time for the length of the contract, and be available during opening hours- Effective Listening Summary9 month contract, possibility of extension and or permanencySalary: $18Work availability (you have to be available during all opening hours)Monday to Friday: 7am-9pm & Saturday from 8am-5pm Full time: 37.5 h per weekSchedules given 2-3 weeks in advanceLocation: work from home (until sanitary restrictions allow to go bak to the office, hybrid mode) **First 4 days of training will be held in office, where you will be able to retrieve your equipmentStart date: June 27th, 2022Are you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "bilingual customer service representative - Automotive" :Stephanie Bouasria stephanie.bouasria@randstad.caJessica Yel Ozbek jessica.yelozbek@randstad.caKarel karel.tarabay@randstad.ca Furthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Does the automotive industry interests you? Are you a people's person? We are looking for bilingual customer service representatives who desire to work from home for a contract of 9 months with the possibility of extension! If you are looking for job stability, this offer is for you!You will be responsible for answering calls from policyholders of partner insurance companies and carrying out invoice and insurance verification / claims according to pre-established criteria.9 month contract, possibility of extension and or permanencySalary: $18Work availability (you have to be available during all opening hours)Monday to Friday: 7am-9pm & Saturday from 8am-5pm Full time: 37.5 h per weekSchedules given 2-3 weeks in advanceLocation: work from home (until sanitary restrictions allow to go back to the office, hybrid mode) **First 4days of training will be held in office, where you will be able to retrieve your equipmentStart date: July 4th , 2022#montrealjobs #customerservice #lavaljobs #remotework #workfromhome #hybridwork #customerservicejob #bilingualjobs #LAVAL #jobopening #hiringnowAdvantagesThe advantages of being a bilingual customer service representative are:- Offers the complete equipment for teleworking- Possibility of permanence and extension- Be part of a team of 20 hardworking and motivated people- Flexible schedule - You can have a great first experience in the automotive field and customer service ResponsibilitiesThe tasks related to the bilingual customer service representative position are:- Respond to inquiries in relation to car glass claims;- Carry out the necessary steps for the management of claims through the portal- Verify invoicing - Provide a high quality service by assessing and responding to customer needs.- Fill in the online form to request a claim through the system QualificationsInterested in this position? See below the skills we are looking for: - Great communication skills, bilingual (70% English calls) - Have relevant experience in customer service- Have a strong interest in the automotive and insurance industry- TechSavvy- Be able to work full time for the length of the contract, and be available during opening hours- Effective Listening Summary9 month contract, possibility of extension and or permanencySalary: $18Work availability (you have to be available during all opening hours)Monday to Friday: 7am-9pm & Saturday from 8am-5pm Full time: 37.5 h per weekSchedules given 2-3 weeks in advanceLocation: work from home (until sanitary restrictions allow to go bak to the office, hybrid mode) **First 4 days of training will be held in office, where you will be able to retrieve your equipmentStart date: July 4th, 2022Are you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "bilingual customer service representative - Automotive" :Stephanie Bouasria stephanie.bouasria@randstad.caJessica Yel Ozbek jessica.yelozbek@randstad.caKarel karel.tarabay@randstad.ca Furthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.