job postings customer service jobs in vancouver

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customer service vancouver Jobs

about customer service jobs in Vancouver

Every company needs a strong customer service department. You need a team of skilled customer service professionals who understand how to help customers with orders, inquires, and to effectively handle issues and complaints. Therefore, companies are looking for customer service candidates with exceptional communication skills. Customer service jobs in Vancouver have experienced the most growth compared to other large Canadian cities. There are more than 14,000 jobs in Vancouver currently, an increase of 5.6% since last year and a more than 27% increase in customer service jobs since 2007. There are lots of opportunities for customer service workers to find jobs in the Vancouver area.

customer service salaries in Vancouver

Most customer service roles are considered to be entry level and you are paid accordingly. Expect higher salaries as you gain more experience. Here is what you can expect for customer service salaries in Vancouver:

Entry level salary: $38.8k to $45.9k
Intermediate salary: $42.9k to $50.7k
Senior salary: $46.7k to $55.2k

top industries for customer service representatives in Vancouver

Where you work can have a big impact on your career path and progress. While all industries require customer service professionals, there are some in greater need. Here are the top industries for customer service representatives in Vancouver and the surrounding area:

  1. Business support services
  2. Wireless telecommunications carriers
  3. Automobile dealers
  4. Wired telecommunications carriers
  5. Full-service restaurants

in demand skills in Vancouver

In addition to being a strong communicator, possessing good technology and business skills, there are other in demand skills hiring companies want in job candidates. Here are the top in demand skills hiring companies in Vancouver expect from customer service candidates:

  • Bilingual French
  • Microsoft Office
  • Technical support
  • Freight+
  • Customer Success

next steps for customer service representatives

Customer service jobs are viewed by many as a stepping stone in their career. They lead to management jobs in customer service. For others, experience working in customer service can open the door and create opportunities in human resources, marketing and many other related industries.

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