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    • North York, Ontario
    • Contract
    Are you looking for a new job opportunity as a Customer Success Representative? Our client located in the North York area is looking to add to their team. This is an outstanding opportunity to work with our client who is a leader within their industry. If you have a keen eye for detail and your goal is to work with high quality products and team members then look no further. You will have the chance to collaborate with internal staff, drive sales efforts, and support various departments.This role focuses on the customer service aspect of the job - You will ensure that the customer has an excellent experience with the company a white glove service. You will be working closely with the customer and the Freight Team. Your job will revolve around handling any returns or Claims. You will work in conjunction with the suppliers and relay information to the customer on when products will be arriving.Customer ExcellencePAY: $50,000- $54,000Start date: ASAPVacation: 2-3 weeksExperience: Seeking candidates with 1-3 years of experienceMonday - Friday 9-5 (flexible)12 months contract with possibility of extensions/permanent roleCandidate Profile:1-3 years working in fast paced customer service environmentStrong interpersonal skills working with multiple departmentsPhone / Email / Fax skillsStrong communication skillsHas great attention to detail and is extremely organizedExperienced with MS Office SuiteCandidate Responsibilities:Customer ServiceData EntryAssisting internal teams Processing returnsProduct KnowledgeWorking closely with all departmentsSkills for day 1:ProactivenessAttention to detailPunctualDisciplinedOrganizedMulti-Task & PrioritizeCustomer ServiceSalesForce (Asset)Use vonage telephoneUse of SAP (Asset) AdvantagesPAY: $50,000- $54,000Start date: ASAPVacation: 2-3 weeksExperience: Seeking candidates with 1-3 years of experienceMonday - Friday 9-5 (flexible)ResponsibilitiesCandidate Responsibilities:Customer ServiceData EntryAssisting internal teams Processing returnsProduct KnowledgeWorking closely with all departmentsQualificationsPreviously working in a Customer Service role and eager to learnHigh School DiplomaSummaryThis is a great opportunity if you are looking to learn new skills, work with a dynamic team.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new job opportunity as a Customer Success Representative? Our client located in the North York area is looking to add to their team. This is an outstanding opportunity to work with our client who is a leader within their industry. If you have a keen eye for detail and your goal is to work with high quality products and team members then look no further. You will have the chance to collaborate with internal staff, drive sales efforts, and support various departments.This role focuses on the customer service aspect of the job - You will ensure that the customer has an excellent experience with the company a white glove service. You will be working closely with the customer and the Freight Team. Your job will revolve around handling any returns or Claims. You will work in conjunction with the suppliers and relay information to the customer on when products will be arriving.Customer ExcellencePAY: $50,000- $54,000Start date: ASAPVacation: 2-3 weeksExperience: Seeking candidates with 1-3 years of experienceMonday - Friday 9-5 (flexible)12 months contract with possibility of extensions/permanent roleCandidate Profile:1-3 years working in fast paced customer service environmentStrong interpersonal skills working with multiple departmentsPhone / Email / Fax skillsStrong communication skillsHas great attention to detail and is extremely organizedExperienced with MS Office SuiteCandidate Responsibilities:Customer ServiceData EntryAssisting internal teams Processing returnsProduct KnowledgeWorking closely with all departmentsSkills for day 1:ProactivenessAttention to detailPunctualDisciplinedOrganizedMulti-Task & PrioritizeCustomer ServiceSalesForce (Asset)Use vonage telephoneUse of SAP (Asset) AdvantagesPAY: $50,000- $54,000Start date: ASAPVacation: 2-3 weeksExperience: Seeking candidates with 1-3 years of experienceMonday - Friday 9-5 (flexible)ResponsibilitiesCandidate Responsibilities:Customer ServiceData EntryAssisting internal teams Processing returnsProduct KnowledgeWorking closely with all departmentsQualificationsPreviously working in a Customer Service role and eager to learnHigh School DiplomaSummaryThis is a great opportunity if you are looking to learn new skills, work with a dynamic team.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Richmond, British Columbia
    • Contract
    • $19.00 per hour
    Are you looking to start a career with one of the top ten global logistics providers?! We are looking for customer service representatives in the Greater Vancouver Area who are creative problem solvers and wish to be part of a great organization that offers stability and growth opportunities.This is a full-time position that involves heavy phone contact between external and internal customers. In addition, the position is responsible for billing and data entry tasks. As a Logistics Specialist CSR, you will be responsible for monitoring drivers’ delivery activity, scheduling, delivery, and routing issues with external customers and contracted drivers. If you have the following, we would love to hear from you!: •Strong customer service skills and the ability to satisfactorily resolve issues•Solid ability to multitask with exceptional organizational skills•Ability to thrive under pressure while delivering solutions that exceed customer expectationsThis position has a ASAP start date, so apply today! You can also send me your resume at adriana.ortega@randstad.ca with the subject line: Logistics CSR role!Please note this is not a remote role and you must be located in Greater Vancouver. Advantages• Work with a leader• Great work culture• Eligible for benefits from Day 1• Lots of opportunities for growth • Salary: $19 per hourWe have shifts options!!Day Shift:Sun - Thurs: 7.00 - 15.30Tues to Sat 7.00 - 15.30Night Shift:Sun 13.00 - 21.30 & Mon - Thurs 14.30 - 23.00Tues to Sat 14.30 - 23.00Responsibilities• Maintain phone communication between external customers and contracted drivers/couriers• Assist contracted drivers with delivery issues• Resolve any customer issues, complaints and answer questions• Monitoring progress of delivery routes• Customer billing and data entry tasks• Assign drivers/couriers delivery routes• Oversee all unloading processes of returning routes at days end• Additional duties as requestedThis job requires the ability to:• Able to lift up to 25 poundsQualificationsAt a minimum, you’ll need:• 1 year of experience in a customer service role resolving issues and responding to customer requestsIt’d be great if you also have:• High school diploma or equivalent• Experience in a call center environment• Strong customer service skills and the ability to satisfactorily resolve issues• Solid ability to multitask with exceptional organizational skills• Ability to thrive under pressure while delivering solutions that exceed customer expectationsSummaryIf you are interested in growing your career with one of Canada's Logistics Leader, apply directly or send me your resume at adriana.ortega@randstad.ca with the subject line: Logistics CSR role!Please note this is not a remote role and you must be located in Greater Vancouver. We thank all applicants, however, only those selected for interviews will be contacted. Thank you, Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking to start a career with one of the top ten global logistics providers?! We are looking for customer service representatives in the Greater Vancouver Area who are creative problem solvers and wish to be part of a great organization that offers stability and growth opportunities.This is a full-time position that involves heavy phone contact between external and internal customers. In addition, the position is responsible for billing and data entry tasks. As a Logistics Specialist CSR, you will be responsible for monitoring drivers’ delivery activity, scheduling, delivery, and routing issues with external customers and contracted drivers. If you have the following, we would love to hear from you!: •Strong customer service skills and the ability to satisfactorily resolve issues•Solid ability to multitask with exceptional organizational skills•Ability to thrive under pressure while delivering solutions that exceed customer expectationsThis position has a ASAP start date, so apply today! You can also send me your resume at adriana.ortega@randstad.ca with the subject line: Logistics CSR role!Please note this is not a remote role and you must be located in Greater Vancouver. Advantages• Work with a leader• Great work culture• Eligible for benefits from Day 1• Lots of opportunities for growth • Salary: $19 per hourWe have shifts options!!Day Shift:Sun - Thurs: 7.00 - 15.30Tues to Sat 7.00 - 15.30Night Shift:Sun 13.00 - 21.30 & Mon - Thurs 14.30 - 23.00Tues to Sat 14.30 - 23.00Responsibilities• Maintain phone communication between external customers and contracted drivers/couriers• Assist contracted drivers with delivery issues• Resolve any customer issues, complaints and answer questions• Monitoring progress of delivery routes• Customer billing and data entry tasks• Assign drivers/couriers delivery routes• Oversee all unloading processes of returning routes at days end• Additional duties as requestedThis job requires the ability to:• Able to lift up to 25 poundsQualificationsAt a minimum, you’ll need:• 1 year of experience in a customer service role resolving issues and responding to customer requestsIt’d be great if you also have:• High school diploma or equivalent• Experience in a call center environment• Strong customer service skills and the ability to satisfactorily resolve issues• Solid ability to multitask with exceptional organizational skills• Ability to thrive under pressure while delivering solutions that exceed customer expectationsSummaryIf you are interested in growing your career with one of Canada's Logistics Leader, apply directly or send me your resume at adriana.ortega@randstad.ca with the subject line: Logistics CSR role!Please note this is not a remote role and you must be located in Greater Vancouver. We thank all applicants, however, only those selected for interviews will be contacted. Thank you, Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Vancouver, British Columbia
    • Contract
    Our client in the insurance industry is seeking a Claims Assistant to work a 6-month assignment. The successful candidate will work 37.5 hours per week at a rate of $21 per hour.This position will start remotely but can potentially come into the office (can work in either Vancouver or Edmonton).The main responsibilities of this role is opening new claims file, data entry, and basic accounting (cheque requisitions).Advantages• Work for a well-known insurance company• Earn $21/hour• Remote work for now, can work in Vancouver or Edmonton office• Work full-time hours (7.5 hrs/day)• 6-month contract with possibility of extension• Core hours are 8:30-5pm PST but there is flexibility• Start Date: ASAPResponsibilities• Responsible for receipt of new claims via phone, fax or email.• Assignment of claims to file handlers within established corporate policies• Statistical reporting for claims operations as required• Provide full support for management and file handlers as requested• Answer inquiries from customers and staff as required, and make proper decisions on where to direct the inquiry• Systems support for file handlers and management• Sending balance letters to builders, including required documentation• Copying claims files to send to counsel• Completing spreadsheet for Finance, as well as deposit book for bankingQualifications• Basic competency in Microsoft Word and Excel• Excellent time management and organization skills• Ability to multitask, and achieve team and individual targets• Ability to work under pressure, and meet deadlines• Excellent verbal and written communication skills• Previous experience with Claims Center (nice to have)Summaryif you're interested in the Claims Assistant role, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Our client in the insurance industry is seeking a Claims Assistant to work a 6-month assignment. The successful candidate will work 37.5 hours per week at a rate of $21 per hour.This position will start remotely but can potentially come into the office (can work in either Vancouver or Edmonton).The main responsibilities of this role is opening new claims file, data entry, and basic accounting (cheque requisitions).Advantages• Work for a well-known insurance company• Earn $21/hour• Remote work for now, can work in Vancouver or Edmonton office• Work full-time hours (7.5 hrs/day)• 6-month contract with possibility of extension• Core hours are 8:30-5pm PST but there is flexibility• Start Date: ASAPResponsibilities• Responsible for receipt of new claims via phone, fax or email.• Assignment of claims to file handlers within established corporate policies• Statistical reporting for claims operations as required• Provide full support for management and file handlers as requested• Answer inquiries from customers and staff as required, and make proper decisions on where to direct the inquiry• Systems support for file handlers and management• Sending balance letters to builders, including required documentation• Copying claims files to send to counsel• Completing spreadsheet for Finance, as well as deposit book for bankingQualifications• Basic competency in Microsoft Word and Excel• Excellent time management and organization skills• Ability to multitask, and achieve team and individual targets• Ability to work under pressure, and meet deadlines• Excellent verbal and written communication skills• Previous experience with Claims Center (nice to have)Summaryif you're interested in the Claims Assistant role, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Ottawa, Ontario
    • Contract
    • $15.50 - $17.00 per hour
    Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work in the heart of downtown Ottawa, just steps from Parliament Hill. You’ll be responsible for providing world class customer service to callers over the phone! Taking inbound calls, you’ll get to work as part of a team that will support your professional development. This downtown Ottawa office is a great space to work and we know you’ll love it here!AdvantagesWhat’s in it for you as a customer service representative:- Pay will start at $15.50hr- Convenient location right in the heart of downtown Ottawa- Easy access by public transit- Benefits available as of day one- Monday-Friday work week and no overnights (must be available to work between 8am and 9pm)- Large lunch room and great team environmentResponsibilitiesWhat You’ll do here as a customer service representative:- You’ll take inbound calls from customers and handle their inquiries- You will need to log the content of each call with accuracy- You’ll need to maintain professionalism on the phone with all callers- Other tasks as requiredQualificationsWhat will make you successful as a customer service representative:- Fluent in English required and French a strong asset- At least 1 year of experience in a call center environment- High degree of empathy- Clear communication over the phone- Exceptional listening skills- You should be able to type quickly and with a high degree of accuracy- Data entry experience is a definite plusSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use Customer Service Rep as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work in the heart of downtown Ottawa, just steps from Parliament Hill. You’ll be responsible for providing world class customer service to callers over the phone! Taking inbound calls, you’ll get to work as part of a team that will support your professional development. This downtown Ottawa office is a great space to work and we know you’ll love it here!AdvantagesWhat’s in it for you as a customer service representative:- Pay will start at $15.50hr- Convenient location right in the heart of downtown Ottawa- Easy access by public transit- Benefits available as of day one- Monday-Friday work week and no overnights (must be available to work between 8am and 9pm)- Large lunch room and great team environmentResponsibilitiesWhat You’ll do here as a customer service representative:- You’ll take inbound calls from customers and handle their inquiries- You will need to log the content of each call with accuracy- You’ll need to maintain professionalism on the phone with all callers- Other tasks as requiredQualificationsWhat will make you successful as a customer service representative:- Fluent in English required and French a strong asset- At least 1 year of experience in a call center environment- High degree of empathy- Clear communication over the phone- Exceptional listening skills- You should be able to type quickly and with a high degree of accuracy- Data entry experience is a definite plusSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use Customer Service Rep as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Ottawa, Ontario
    • Contract
    • $17.00 per hour
    Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work in the heart of downtown Ottawa, just steps from Parliament Hill. You’ll be responsible for providing world class customer service to callers over the phone! Taking inbound calls, you’ll get to work as part of a team that will support your professional development. This downtown Ottawa office is a great space to work and we know you’ll love it here!AdvantagesWhat’s in it for you as a customer service representative:- Pay will start at $17hr- Convenient location right in the heart of downtown Ottawa- Easy access by public transit- Benefits available as of day one- Monday-Friday work week and no overnights (must be available to work between 8am and 9pm)- Large lunch room and great team environmentResponsibilitiesWhat You’ll do here as a customer service representative:- You’ll take inbound calls from customers and handle their inquiries- You will need to log the content of each call with accuracy- You’ll need to maintain professionalism on the phone with all callers- Other tasks as requiredQualificationsWhat will make you successful as a customer service representative:- Fluent in English and French required- At least 1 year of experience in a call center environment- High degree of empathy- Clear communication over the phone- Exceptional listening skills- You should be able to type quickly and with a high degree of accuracy- Data entry experience is a definite plusSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use Bilingual Customer Service Rep as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work in the heart of downtown Ottawa, just steps from Parliament Hill. You’ll be responsible for providing world class customer service to callers over the phone! Taking inbound calls, you’ll get to work as part of a team that will support your professional development. This downtown Ottawa office is a great space to work and we know you’ll love it here!AdvantagesWhat’s in it for you as a customer service representative:- Pay will start at $17hr- Convenient location right in the heart of downtown Ottawa- Easy access by public transit- Benefits available as of day one- Monday-Friday work week and no overnights (must be available to work between 8am and 9pm)- Large lunch room and great team environmentResponsibilitiesWhat You’ll do here as a customer service representative:- You’ll take inbound calls from customers and handle their inquiries- You will need to log the content of each call with accuracy- You’ll need to maintain professionalism on the phone with all callers- Other tasks as requiredQualificationsWhat will make you successful as a customer service representative:- Fluent in English and French required- At least 1 year of experience in a call center environment- High degree of empathy- Clear communication over the phone- Exceptional listening skills- You should be able to type quickly and with a high degree of accuracy- Data entry experience is a definite plusSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use Bilingual Customer Service Rep as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • North York, Ontario
    • Contract
    Are you passionate about helping others? Do you enjoy customer interaction? Would you be interested to work for a good cause in a not for profit organization? If you answered yes, then we would like to hear from you! We are currently hiring for customer service representatives to work for a call center to support a not for profit organization with a BC Flooding campaign. Start Date: Tuesday Nov 30th 2021 Hours of Operation: Monday – Sunday from 1:30pm to 10pm EST (must be available to work all days)Salary: $16/per hourLocation: Work from home (Anywhere in Ontario)This is a short contract position, with the potential of being noticed and brought on long term with the company.In this role, you will be receiving inbound calls to process donations and/or submit financial aid applications. Training will be provided. There is no outbound calls or sales calls.Advantages• 4% vacation pay on every check• Paid weekly• Community care during this current pandemic• Benefits package available at a reduced rate from Day 1• Great company culture• Work from the comfort of your own home• Great experienceResponsibilities- Handle a high volume of inbound calls.- Taking customer donations and processing it - Receiving calls from people that were impacted by the floods and submitting financial aid applications - Empathize with the callers and provide them with an exceptional customer service- Data entry and accurately updating caller profiles - Assisting customers with any questions or concerns they may haveQualifications• Must be fluent in English• Must be skilled on a computer• Must have own personal computer or laptop to use, with high speed Internet and a headset or ear phones• Must be able to pass a criminal background check (We will pay for the check!)• Customer service experience is required • Previous contact center experience is an assetSummary- Apply directly on this site- Email your resume to us at yasameen.aljanabi@randstad.ca with subject line "BC Flooding - Customer Service"Human ForwardRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about helping others? Do you enjoy customer interaction? Would you be interested to work for a good cause in a not for profit organization? If you answered yes, then we would like to hear from you! We are currently hiring for customer service representatives to work for a call center to support a not for profit organization with a BC Flooding campaign. Start Date: Tuesday Nov 30th 2021 Hours of Operation: Monday – Sunday from 1:30pm to 10pm EST (must be available to work all days)Salary: $16/per hourLocation: Work from home (Anywhere in Ontario)This is a short contract position, with the potential of being noticed and brought on long term with the company.In this role, you will be receiving inbound calls to process donations and/or submit financial aid applications. Training will be provided. There is no outbound calls or sales calls.Advantages• 4% vacation pay on every check• Paid weekly• Community care during this current pandemic• Benefits package available at a reduced rate from Day 1• Great company culture• Work from the comfort of your own home• Great experienceResponsibilities- Handle a high volume of inbound calls.- Taking customer donations and processing it - Receiving calls from people that were impacted by the floods and submitting financial aid applications - Empathize with the callers and provide them with an exceptional customer service- Data entry and accurately updating caller profiles - Assisting customers with any questions or concerns they may haveQualifications• Must be fluent in English• Must be skilled on a computer• Must have own personal computer or laptop to use, with high speed Internet and a headset or ear phones• Must be able to pass a criminal background check (We will pay for the check!)• Customer service experience is required • Previous contact center experience is an assetSummary- Apply directly on this site- Email your resume to us at yasameen.aljanabi@randstad.ca with subject line "BC Flooding - Customer Service"Human ForwardRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Longueuil, Québec
    • Contract
    • $16.50 per hour
    You want to be a part of an organization that cares about other's people well-being? You have great communication skills, give importance to every details and like to work in a fast paced environment? This position is for you! Salary: 16,50$ an hourSchedule: You have to be available everyday between 11AM and 11PMLocation: You can work from home after the 1 day training at the office in Longueuil or stay at the office if you prefer Duration: 1 monthAdvantagesHere are the benefits of working as a Customer service agent: - Workplace that prioritizes your safety and health; - Continuous learning environment;- Great opportunity to further develop your customer service skills.ResponsibilitiesYour responsibilities as a Customer service agent will be: - Answering and making calls;- Provide a quality customer service in all situations;- Guide, inform and reassure vulnerable clients by remaining calm and communicating well;- Do data entry following the procedures- Meet the requirements regarding the times of the calls and other goals.QualificationsWe are interested in meeting with you if you have the following skills: - You have strong communication skills in the English language (both verbal and written);- You are available full time from Monday to Sunday, between 11AM and 11PM;- You can go work from the office in Longueuil;- You are comfortable with technology;- You like working in a fast paced environment and can work well under pressure; - You have no difficulties adapting to every kind of situation;- You have call center experience (an asset).SummarySalary: 16,50$ an hourSchedule: You have to be available everyday between 11AM and 11PMLocation: You can work from home after the 1 day training at the office in Longueuil or stay at the office if you prefer Duration: 1 monthIf you are interested in this position don't hesitate to apply or to write an email with your updated resume to : florence.lefebvre@randstad.ca and sefika.yelozbek@randstad.ca. If you know someone that could be interested you can also forward their resume to the email addresses written above. Looking forward to talking with you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    You want to be a part of an organization that cares about other's people well-being? You have great communication skills, give importance to every details and like to work in a fast paced environment? This position is for you! Salary: 16,50$ an hourSchedule: You have to be available everyday between 11AM and 11PMLocation: You can work from home after the 1 day training at the office in Longueuil or stay at the office if you prefer Duration: 1 monthAdvantagesHere are the benefits of working as a Customer service agent: - Workplace that prioritizes your safety and health; - Continuous learning environment;- Great opportunity to further develop your customer service skills.ResponsibilitiesYour responsibilities as a Customer service agent will be: - Answering and making calls;- Provide a quality customer service in all situations;- Guide, inform and reassure vulnerable clients by remaining calm and communicating well;- Do data entry following the procedures- Meet the requirements regarding the times of the calls and other goals.QualificationsWe are interested in meeting with you if you have the following skills: - You have strong communication skills in the English language (both verbal and written);- You are available full time from Monday to Sunday, between 11AM and 11PM;- You can go work from the office in Longueuil;- You are comfortable with technology;- You like working in a fast paced environment and can work well under pressure; - You have no difficulties adapting to every kind of situation;- You have call center experience (an asset).SummarySalary: 16,50$ an hourSchedule: You have to be available everyday between 11AM and 11PMLocation: You can work from home after the 1 day training at the office in Longueuil or stay at the office if you prefer Duration: 1 monthIf you are interested in this position don't hesitate to apply or to write an email with your updated resume to : florence.lefebvre@randstad.ca and sefika.yelozbek@randstad.ca. If you know someone that could be interested you can also forward their resume to the email addresses written above. Looking forward to talking with you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Toronto, Ontario
    • Contract
    • $14.25 per hour
    Do you want to work with great Non-Profit organizations?Do you want to have an impact?Do you want to work in a growing sector?Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser in Toronto! We are looking for candidates to start October 12th for a temporary to permanent role.If you are motivated, passionate and comfortable working in a wide range of non-profit sectors, then we have the position just for you.Start date: Tuesday, October 12thInterviews: Phone interviews will be conductedHours of operation:Shifts vary between Monday-Friday 12:30 PM to 9:00 PM and Saturday 11:00 AM to 5:00 PM (PICK YOUR OWN SHIFTS - a minimum of 3/week)Pay Rate: $14.35 per hour (plus weekly performance bonus) Where:- Work from Home (Must have the proper set up)What:- Outbound call centre (Fundraising) Training: - Mandatory training: Tuesday, October 12th - Friday - October 15th 12:30 pm - 9:00 pmAdvantages- $14.35/hour, plus performance bonus (can earn up to an extra $2/hour on the phones)- Flexible Schedule - Pick the days you want to work! - This position is ideal for students or freelancers because of the great ability for flexible scheduling. - Professional office and working environment- Work for a great company- WORK FROM HOME- Great networking opportunityResponsibilitiesJob Duties for Call Centre Fundraiser include: - Outbound calls (call centre setting) - Fundraising - Collect donations- Provide a great customer experience QualificationsQualifications:- Customer service or Call centre experience is required (Outbound or Telemarketing preferred) - Flexible Scheduling - Must be able to work a minimum of 3 shifts a week- Clear communication skills over the phone - Exceptional listening and conversational skills- Has basic computer knowledge and data entry skills SummaryIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Anastasia at anastasia.kourniotis@randstad.ca (Reference: Outbound Fundraisers – Toronto)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you want to work with great Non-Profit organizations?Do you want to have an impact?Do you want to work in a growing sector?Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser in Toronto! We are looking for candidates to start October 12th for a temporary to permanent role.If you are motivated, passionate and comfortable working in a wide range of non-profit sectors, then we have the position just for you.Start date: Tuesday, October 12thInterviews: Phone interviews will be conductedHours of operation:Shifts vary between Monday-Friday 12:30 PM to 9:00 PM and Saturday 11:00 AM to 5:00 PM (PICK YOUR OWN SHIFTS - a minimum of 3/week)Pay Rate: $14.35 per hour (plus weekly performance bonus) Where:- Work from Home (Must have the proper set up)What:- Outbound call centre (Fundraising) Training: - Mandatory training: Tuesday, October 12th - Friday - October 15th 12:30 pm - 9:00 pmAdvantages- $14.35/hour, plus performance bonus (can earn up to an extra $2/hour on the phones)- Flexible Schedule - Pick the days you want to work! - This position is ideal for students or freelancers because of the great ability for flexible scheduling. - Professional office and working environment- Work for a great company- WORK FROM HOME- Great networking opportunityResponsibilitiesJob Duties for Call Centre Fundraiser include: - Outbound calls (call centre setting) - Fundraising - Collect donations- Provide a great customer experience QualificationsQualifications:- Customer service or Call centre experience is required (Outbound or Telemarketing preferred) - Flexible Scheduling - Must be able to work a minimum of 3 shifts a week- Clear communication skills over the phone - Exceptional listening and conversational skills- Has basic computer knowledge and data entry skills SummaryIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Anastasia at anastasia.kourniotis@randstad.ca (Reference: Outbound Fundraisers – Toronto)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Longueuil, Québec
    • Contract
    • $16.50 per hour
    Now, hiring Full Time Emergency Customer Service Representatives for MONTREAL ! You want to be a part of an organization that cares about other people's well-being? Do you have great communication skills, give importance to every detail and like to work in a fast paced environment? This position is for you!English Speakers who want to WORK FROM HOME, after taking 1 day Training at Longueuil office, this opportunity is for you !Customer Service AgentDuration: Full time 1 month contractWORK FROM HOME , on the job training;Location: Montreal Longueuil5 Days 8 HoursShifts Between 11:00 am and 11:00 pmSalary: 16,50$Languages: English OR BilingualStart date: Dec. 6thAdvantagesHere are the benefits of working as a Customer service agent: - Workplace that prioritizes your safety and health; - Continuous learning environment;- Great opportunity to further develop your customer service skills.ResponsibilitiesYour responsibilities as a Customer service agent will be: - Answering and making calls;- Provide a quality customer service in all situations;- Guide, inform and reassure vulnerable clients by remaining calm and communicating well;- Do data entry following the procedures- Meet the requirements regarding the times of the calls and other goals.QualificationsWe are interested in meeting with you if you have the following skills: - You have strong communication skills in the English language (both verbal and written);- You are available full time from Monday to Sunday, between 11AM and 11PM;- You can go work from the office in Longueuil;- You are comfortable with technology;- You like working in a fast paced environment and can work well under pressure; - You have no difficulties adapting to every kind of situation;- You have call center experience (an asset).SummarySUMMARYSalary: 16,50$ an hourSchedule: You have to be available everyday between 11AM and 11PMLocation: You can work from home after the 1 day training at the office in Longueuil or stay at the office if you preferDuration: 1 monthIf you are interested in this position don't hesitate to apply or to write an email with your updated resume to with Subject " Customer Service Representative - Longueuil "sefika.yelozbek@randstad.caflorence.lefebvre@randstad.caIf you know someone that could be interested you can also forward their resume to the email addresses written above.Looking forward to talking with you! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Now, hiring Full Time Emergency Customer Service Representatives for MONTREAL ! You want to be a part of an organization that cares about other people's well-being? Do you have great communication skills, give importance to every detail and like to work in a fast paced environment? This position is for you!English Speakers who want to WORK FROM HOME, after taking 1 day Training at Longueuil office, this opportunity is for you !Customer Service AgentDuration: Full time 1 month contractWORK FROM HOME , on the job training;Location: Montreal Longueuil5 Days 8 HoursShifts Between 11:00 am and 11:00 pmSalary: 16,50$Languages: English OR BilingualStart date: Dec. 6thAdvantagesHere are the benefits of working as a Customer service agent: - Workplace that prioritizes your safety and health; - Continuous learning environment;- Great opportunity to further develop your customer service skills.ResponsibilitiesYour responsibilities as a Customer service agent will be: - Answering and making calls;- Provide a quality customer service in all situations;- Guide, inform and reassure vulnerable clients by remaining calm and communicating well;- Do data entry following the procedures- Meet the requirements regarding the times of the calls and other goals.QualificationsWe are interested in meeting with you if you have the following skills: - You have strong communication skills in the English language (both verbal and written);- You are available full time from Monday to Sunday, between 11AM and 11PM;- You can go work from the office in Longueuil;- You are comfortable with technology;- You like working in a fast paced environment and can work well under pressure; - You have no difficulties adapting to every kind of situation;- You have call center experience (an asset).SummarySUMMARYSalary: 16,50$ an hourSchedule: You have to be available everyday between 11AM and 11PMLocation: You can work from home after the 1 day training at the office in Longueuil or stay at the office if you preferDuration: 1 monthIf you are interested in this position don't hesitate to apply or to write an email with your updated resume to with Subject " Customer Service Representative - Longueuil "sefika.yelozbek@randstad.caflorence.lefebvre@randstad.caIf you know someone that could be interested you can also forward their resume to the email addresses written above.Looking forward to talking with you! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Markham, Ontario
    • Contract
    Are you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst - Call Centre Billing Representative to work a 3 month assignment in Markham. The successful candidate will work 37.5 hours per week at a rate of $18.00 per hour, and work remotely until further notice (supporting Markham, ON office). Advantages• Gain experience working for a well-known insurance company• Earn a rate of $18.00 per hour• Full time hours on a 3 month contract- MUST be available for shifts between Monday-Friday 8:30 am-5:30 pm • Work remotely until further notice (supporting Markham, ON office)ResponsibilitiesAs an Account Analyst you will support the collection & processing of broker payments, reconciliation of accounts, report & resolve system issues, plus any other Direct Bill/Collection related tasks. This will include but not be limited to:• Investigating, gathering and presenting solutions to relatively complex customer and broker inquiries and provide prompt and effective service per department service levels• Provide Customer Service via Phone & email• Billing inquiries via email• Investigate and resolve broker’s commission discrepancies• Investigate and resolve Billing system issues• Post client and broker’s payment• Process Bank & Bill Type Changes• Review Aged Items & Take Appropriate Action• Investigate, Create & Send Collection Letters• Log and Track billing issues and make recommendation• Prepare and post journal Entries for various General Ledger Account• Reconcile Monthly A/R to G/L• Prepare and analyze monthly reports and stats• Document and share Account Analyst lessons learned through training and Cross TrainingQualifications• Bachelor’s Degree• 1+ years of call centre experience• 1+ years of billing/accounts receivable experience (preferred)• Excellent PC Skills for: MS Excel & MS Word• Strong Communication Skills (Verbal & Written)• Strong/accurate Data Entry Skills• Strong Logic & Analytical Skills• Ability to work independently with various systemsSummaryAre you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst - Call Centre Billing Representative to work a 3 month assignment in Markham. The successful candidate will work 37.5 hours per week at a rate of $18.00 per hour, and work remotely until further notice (supporting Markham, ON office). Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst - Call Centre Billing Representative to work a 3 month assignment in Markham. The successful candidate will work 37.5 hours per week at a rate of $18.00 per hour, and work remotely until further notice (supporting Markham, ON office). Advantages• Gain experience working for a well-known insurance company• Earn a rate of $18.00 per hour• Full time hours on a 3 month contract- MUST be available for shifts between Monday-Friday 8:30 am-5:30 pm • Work remotely until further notice (supporting Markham, ON office)ResponsibilitiesAs an Account Analyst you will support the collection & processing of broker payments, reconciliation of accounts, report & resolve system issues, plus any other Direct Bill/Collection related tasks. This will include but not be limited to:• Investigating, gathering and presenting solutions to relatively complex customer and broker inquiries and provide prompt and effective service per department service levels• Provide Customer Service via Phone & email• Billing inquiries via email• Investigate and resolve broker’s commission discrepancies• Investigate and resolve Billing system issues• Post client and broker’s payment• Process Bank & Bill Type Changes• Review Aged Items & Take Appropriate Action• Investigate, Create & Send Collection Letters• Log and Track billing issues and make recommendation• Prepare and post journal Entries for various General Ledger Account• Reconcile Monthly A/R to G/L• Prepare and analyze monthly reports and stats• Document and share Account Analyst lessons learned through training and Cross TrainingQualifications• Bachelor’s Degree• 1+ years of call centre experience• 1+ years of billing/accounts receivable experience (preferred)• Excellent PC Skills for: MS Excel & MS Word• Strong Communication Skills (Verbal & Written)• Strong/accurate Data Entry Skills• Strong Logic & Analytical Skills• Ability to work independently with various systemsSummaryAre you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst - Call Centre Billing Representative to work a 3 month assignment in Markham. The successful candidate will work 37.5 hours per week at a rate of $18.00 per hour, and work remotely until further notice (supporting Markham, ON office). Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Mississauga, Ontario
    • Contract
    HYBRID - WORK FROM HOME OPPORTUNITY!!!Are you a polished customer service order management professional with top-notch communication skills? Are you a team player who loves to problem-solve? Do you want to work for a leading Consumer Packaged Goods company in Mississauga?If the answer to any of the above is YES, we have the position for you!We’re looking for a Customer Service Rep for a well-established company, located in Mississauga. As a Customer Service Rep, you will work as part of a team overseeing the full order management cycle, from receiving orders to ensuring timely delivery. Serving the company’s clientele, you will play a key role in ensuring orders are processed smoothly and providing a superior customer experience. This is a hybrid work-from-home opportunity; which is 2 days of remote work and 3 days onsite in the Mississauga office.This is a 6-month assignment to start with a possibility to become permanent.Location: Mississauga (2 days remote and 3 days onsite)Pay: $20-21/hrHours: M-F, 8:30-5 pmAdvantagesWhat’s in it for YOU as a Customer Service Rep:- Amazing position with access to the transit - Work from home opportunity- Competitive weekly pay of 20-21/hr- 6 months contract starting immediately with a strong potential of extension- Day time work hours with great work-life balance- Benefits offered at a discount through Randstad- Working around 37.5 hours per week- Chance to be a part of a great team - Opportunity to expand your professional networkResponsibilitiesWhat YOU will be doing as a Customer Service Rep:- Process incoming customer purchase orders via phone, fax, and email; including order entry, order maintenance, credit and debit note processing- Place customer product orders using an ERP system while ensuring efficiency and high attention to detail.- Review and resolve issues related to pricing errors, discontinued items, below minimum quantities or below minimum order level.- Initiate contact with the customer to communicate and resolve any issues, respond to customer inquiries, and consistently provide excellent service.- Ensure Return Merchandise Authorizations (RMA) is issued in accordance with company policies.- Work closely with 3PL providers and logistics teams to effectively manage outbound orders. - Collaborate with cross-functional partners including Sales, Service, Marketing, Distribution, and Finance to resolve product quality issues in a timely and efficient manner.- Develop strong knowledge of Company products, policies, procedures, and systems.- Support Manager by generating reports on department metrics.- Make recommendations for improvement of existing processes.Qualifications- Minimum High School diploma- Minimum 2 years of experience in a customer service role- Able to read, write and speak fluently in English- Excellent oral and written communication skills- Strong analytical and problem-solving skills- Able to work independently, with a strong sense of organization and attention to detail- Committed to service excellence to ensure the best possible customer experience- Demonstrated ability to handle stress and resolve conflicts with diplomacy and tact- Working knowledge of MS Office suite- Knowledge of Oracle, SAP and other ERP systems is considered an assetSummaryHow to Apply?1. Send your resume to paul.mesiona@randstad.ca and pallavi.sunda@randstad.ca!2. Apply online at Randstad.ca today!Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Corporate Administration/Operational support, such as Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry, and other Operational support roles. Please reach out to paul.mesiona@randsta.ca, along with your resume.Logistics, Supply Chain & Manufacturing Administration/Operational support, such as Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry, and Warehouse Administration. Please reach out to shiela.perez@randstand.ca, along with your resume.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    HYBRID - WORK FROM HOME OPPORTUNITY!!!Are you a polished customer service order management professional with top-notch communication skills? Are you a team player who loves to problem-solve? Do you want to work for a leading Consumer Packaged Goods company in Mississauga?If the answer to any of the above is YES, we have the position for you!We’re looking for a Customer Service Rep for a well-established company, located in Mississauga. As a Customer Service Rep, you will work as part of a team overseeing the full order management cycle, from receiving orders to ensuring timely delivery. Serving the company’s clientele, you will play a key role in ensuring orders are processed smoothly and providing a superior customer experience. This is a hybrid work-from-home opportunity; which is 2 days of remote work and 3 days onsite in the Mississauga office.This is a 6-month assignment to start with a possibility to become permanent.Location: Mississauga (2 days remote and 3 days onsite)Pay: $20-21/hrHours: M-F, 8:30-5 pmAdvantagesWhat’s in it for YOU as a Customer Service Rep:- Amazing position with access to the transit - Work from home opportunity- Competitive weekly pay of 20-21/hr- 6 months contract starting immediately with a strong potential of extension- Day time work hours with great work-life balance- Benefits offered at a discount through Randstad- Working around 37.5 hours per week- Chance to be a part of a great team - Opportunity to expand your professional networkResponsibilitiesWhat YOU will be doing as a Customer Service Rep:- Process incoming customer purchase orders via phone, fax, and email; including order entry, order maintenance, credit and debit note processing- Place customer product orders using an ERP system while ensuring efficiency and high attention to detail.- Review and resolve issues related to pricing errors, discontinued items, below minimum quantities or below minimum order level.- Initiate contact with the customer to communicate and resolve any issues, respond to customer inquiries, and consistently provide excellent service.- Ensure Return Merchandise Authorizations (RMA) is issued in accordance with company policies.- Work closely with 3PL providers and logistics teams to effectively manage outbound orders. - Collaborate with cross-functional partners including Sales, Service, Marketing, Distribution, and Finance to resolve product quality issues in a timely and efficient manner.- Develop strong knowledge of Company products, policies, procedures, and systems.- Support Manager by generating reports on department metrics.- Make recommendations for improvement of existing processes.Qualifications- Minimum High School diploma- Minimum 2 years of experience in a customer service role- Able to read, write and speak fluently in English- Excellent oral and written communication skills- Strong analytical and problem-solving skills- Able to work independently, with a strong sense of organization and attention to detail- Committed to service excellence to ensure the best possible customer experience- Demonstrated ability to handle stress and resolve conflicts with diplomacy and tact- Working knowledge of MS Office suite- Knowledge of Oracle, SAP and other ERP systems is considered an assetSummaryHow to Apply?1. Send your resume to paul.mesiona@randstad.ca and pallavi.sunda@randstad.ca!2. Apply online at Randstad.ca today!Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Corporate Administration/Operational support, such as Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry, and other Operational support roles. Please reach out to paul.mesiona@randsta.ca, along with your resume.Logistics, Supply Chain & Manufacturing Administration/Operational support, such as Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry, and Warehouse Administration. Please reach out to shiela.perez@randstand.ca, along with your resume.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Mississauga, Ontario
    • Contract
    We are looking for a Client Supply Chain Specialist for a 6 MONTH temporary opportunity in Mississauga. The ideal candidate will be responsible for providing exceptional customer service to internal and external customers, proactively addressing customer and service issues, and ensuring that all Customer orders are shipped complete, on time and within dedicated time commitments. Position: Client Supply Chain Specialist Employment Duration: 6 month contractSalary: $26/hrHours: Monday - Friday, 7:30am - 4:00pm Location: Mississauga, ON (Airport Rd. & Derry Rd E.)If you are interested in hearing more, please email your resume to shiela.perez@randstad.ca! AdvantagesAdvantages of the Client Supply Chain Specialist include:> Competitive Salary > Free Parking On-site / Transit Accessible> Great company culture> Constant support from colleagues and managementResponsibilities> Responsible for timely and accurate account and orders management for various assigned customers / clients via direct communication with the account’s buyers> Perform daily audit of open orders, including research and rescheduling of current open orders > Review orders for completeness and accuracy. > Acquire needed information and/or approvals prior to releasing order for shipment (i.e.: pricing discrepancies, approval to ship close-dated cases, etc.)> Schedule dock appointments for customers and maintain appointments within scheduling application> Management of delivered orders through in-house Transportation Department> Coordinate with Manager, Client Supply Chain , Production Planner, Supply Chain Director, Warehouse Manager, to ensure that additional product requirements (promotion planned, new Distribution Centres or store, etc.) received from customer contacts are communicated and understood;> Directly responsible for determining whether substitutions / date changes are required for order fulfillment based upon projected shortages as compared to planned production / scheduled transfers/aging inventory;> Confidently build strong customer relationships while supporting sales personnel in identifying customer order practices that are inconsistent with company’s service level agreement > Resolve issues & identify process improvements;> Manage the cost effective depletion of close dated/aged inventory and discontinued items at company owned bottling operations and at co-packer locations;> Confirm receipt of orders to customers> Maintain requirements in customer’s vendor sub-systems> Responsible for performing daily price match verification> Keeping records for auditing purposes> Creation and scheduling of interplant transfers to insure on time available inventory for orders;> Create associated documentation (i.e. Trade Sales and Export Sales).​​> Review of the reports to ensure that errors are corrected and customer files are updated to include new items and communicate data revisions;> Monitor reports of new product implementation to keep informed of pending new customers and/or production as needed.> Provide A/R with invoice management assistance to resolve short/over payments and claims; communicate issue, root cause and resolution to internal and external customers in a timely manner;> Manage returns, damage claims and complaints; communicate cause and resolution to affected/responsible business partners, assign action items to appropriate personnel and ensure approval is obtained> Ensure root cause accuracy and completeness of Supply Chain Key Performance Indicators;> Participate in team initiatives to further continuous improvement> Administrative tasks or other duties as assignedQualificationsWhat we are looking for an Client Supply Chain Specialist: > Bachelor’s degree preferred or 3 – 5 years work experience in a customer service environment> Consumer Packaged Goods Industry experience and knowledge is desirable> Six Sigma Process Improvement training/certification is an asset> Solid experience with SAP> Solid organization skills with ability to meet multiple deadlines> Strong skills in Excel, Outlook, and Microsoft Access> Seeks opportunity for continuous improvement & resilient> Ability to multitask in a fast pace environment & work well under pressure> Independent worker, self-directed and adaptable to change> Bilingual French/ English is an assetSummaryHow to Apply?1. Send your resume to shiela.perez@randstad.ca !2. Apply online at Randstad.ca today!Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Logistics, Supply Chain & Manufacturing Administration/Operational support, such as: Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry and Warehouse Administration. Please reach out to shiela.perez@randstad.ca , along with your resume.Corporate Administration/Operational support, such as: Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry and other Operational support roles. Please reach out to paul.mesiona@randstad.ca, along with your resume.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    We are looking for a Client Supply Chain Specialist for a 6 MONTH temporary opportunity in Mississauga. The ideal candidate will be responsible for providing exceptional customer service to internal and external customers, proactively addressing customer and service issues, and ensuring that all Customer orders are shipped complete, on time and within dedicated time commitments. Position: Client Supply Chain Specialist Employment Duration: 6 month contractSalary: $26/hrHours: Monday - Friday, 7:30am - 4:00pm Location: Mississauga, ON (Airport Rd. & Derry Rd E.)If you are interested in hearing more, please email your resume to shiela.perez@randstad.ca! AdvantagesAdvantages of the Client Supply Chain Specialist include:> Competitive Salary > Free Parking On-site / Transit Accessible> Great company culture> Constant support from colleagues and managementResponsibilities> Responsible for timely and accurate account and orders management for various assigned customers / clients via direct communication with the account’s buyers> Perform daily audit of open orders, including research and rescheduling of current open orders > Review orders for completeness and accuracy. > Acquire needed information and/or approvals prior to releasing order for shipment (i.e.: pricing discrepancies, approval to ship close-dated cases, etc.)> Schedule dock appointments for customers and maintain appointments within scheduling application> Management of delivered orders through in-house Transportation Department> Coordinate with Manager, Client Supply Chain , Production Planner, Supply Chain Director, Warehouse Manager, to ensure that additional product requirements (promotion planned, new Distribution Centres or store, etc.) received from customer contacts are communicated and understood;> Directly responsible for determining whether substitutions / date changes are required for order fulfillment based upon projected shortages as compared to planned production / scheduled transfers/aging inventory;> Confidently build strong customer relationships while supporting sales personnel in identifying customer order practices that are inconsistent with company’s service level agreement > Resolve issues & identify process improvements;> Manage the cost effective depletion of close dated/aged inventory and discontinued items at company owned bottling operations and at co-packer locations;> Confirm receipt of orders to customers> Maintain requirements in customer’s vendor sub-systems> Responsible for performing daily price match verification> Keeping records for auditing purposes> Creation and scheduling of interplant transfers to insure on time available inventory for orders;> Create associated documentation (i.e. Trade Sales and Export Sales).​​> Review of the reports to ensure that errors are corrected and customer files are updated to include new items and communicate data revisions;> Monitor reports of new product implementation to keep informed of pending new customers and/or production as needed.> Provide A/R with invoice management assistance to resolve short/over payments and claims; communicate issue, root cause and resolution to internal and external customers in a timely manner;> Manage returns, damage claims and complaints; communicate cause and resolution to affected/responsible business partners, assign action items to appropriate personnel and ensure approval is obtained> Ensure root cause accuracy and completeness of Supply Chain Key Performance Indicators;> Participate in team initiatives to further continuous improvement> Administrative tasks or other duties as assignedQualificationsWhat we are looking for an Client Supply Chain Specialist: > Bachelor’s degree preferred or 3 – 5 years work experience in a customer service environment> Consumer Packaged Goods Industry experience and knowledge is desirable> Six Sigma Process Improvement training/certification is an asset> Solid experience with SAP> Solid organization skills with ability to meet multiple deadlines> Strong skills in Excel, Outlook, and Microsoft Access> Seeks opportunity for continuous improvement & resilient> Ability to multitask in a fast pace environment & work well under pressure> Independent worker, self-directed and adaptable to change> Bilingual French/ English is an assetSummaryHow to Apply?1. Send your resume to shiela.perez@randstad.ca !2. Apply online at Randstad.ca today!Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Logistics, Supply Chain & Manufacturing Administration/Operational support, such as: Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry and Warehouse Administration. Please reach out to shiela.perez@randstad.ca , along with your resume.Corporate Administration/Operational support, such as: Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry and other Operational support roles. Please reach out to paul.mesiona@randstad.ca, along with your resume.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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