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      • Anjou, Québec
      • Contract
      Help DeskWould you like to join a dynamic and versatile team in technology? You would like to grow in a versatile position that offers a great long term for your career in the Anjou region? Are you eager for new challenges and want to be part of an established company that is leading the Insurance and Financial sector?You meet these criteria:• You have experience in troubleshooting hardware and software?• You have an IT academic background?• You are able to build rapport and you are customer driven? • You have experience in troubleshoot and maintain product/equipment in the field?• You have knowledge in computer, network, database and software applications?•You provide training (on-site or online) to internal clients and end-users• You want to work in the area of Montreal, more especially in Anjou?You have, in addition, the following skills:•Are you familiar IP configuration, VLANS, Active Directory and Windows servers?•You have experience with Microsoft Office?•Do you perceive yourself as a flexible individual who learns quickly?•Ability to think outside the box and go beyond expectations?•You have excellent customer service skills?•Ability to work in a face-paced environment?•You have a valid driver license?•Solving problems is one of your biggest passions?•Do you have good communication skills in French and English?You are looking for a work environment that offers:•A competitive salary•Outstanding work environment and career opportunities on the long term•35 hours/week•Colleagues and leaders you can truly rely on and learn fromIf you are interested by this opportunity, do not wait! Apply now for the Help Desk position! You want to assert your interpersonal quality in a young and innovative company in the Anjou area? You can send us your resume at the following address: gabriel.ribeiro@randstad.caAdvantagesRemote work until further notice, flex hours, equipment provided by clientResponsibilities• You have experience in troubleshooting hardware and software?• You have an IT academic background?• You are able to build rapport and you are customer driven? • You have experience in troubleshoot and maintain product/equipment in the field?• You have knowledge in computer, network, database and software applications?•You provide training (on-site or online) to internal clients and end-users• You want to work in the area of Montreal, more especially in Anjou?QualificationsAre you familiar IP configuration, VLANS, Active Directory and Windows servers?•You have experience with Microsoft Office?•Do you perceive yourself as a flexible individual who learns quickly?•Ability to think outside the box and go beyond expectations?•You have excellent customer service skills?•Ability to work in a face-paced environment?•You have a valid driver license?•Solving problems is one of your biggest passions?•Do you have good communication skills in French and English?SummaryHelp Desk level 1 position with one of the biggest companies in Canada.This is an environment you can really grow and develop your career. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Help DeskWould you like to join a dynamic and versatile team in technology? You would like to grow in a versatile position that offers a great long term for your career in the Anjou region? Are you eager for new challenges and want to be part of an established company that is leading the Insurance and Financial sector?You meet these criteria:• You have experience in troubleshooting hardware and software?• You have an IT academic background?• You are able to build rapport and you are customer driven? • You have experience in troubleshoot and maintain product/equipment in the field?• You have knowledge in computer, network, database and software applications?•You provide training (on-site or online) to internal clients and end-users• You want to work in the area of Montreal, more especially in Anjou?You have, in addition, the following skills:•Are you familiar IP configuration, VLANS, Active Directory and Windows servers?•You have experience with Microsoft Office?•Do you perceive yourself as a flexible individual who learns quickly?•Ability to think outside the box and go beyond expectations?•You have excellent customer service skills?•Ability to work in a face-paced environment?•You have a valid driver license?•Solving problems is one of your biggest passions?•Do you have good communication skills in French and English?You are looking for a work environment that offers:•A competitive salary•Outstanding work environment and career opportunities on the long term•35 hours/week•Colleagues and leaders you can truly rely on and learn fromIf you are interested by this opportunity, do not wait! Apply now for the Help Desk position! You want to assert your interpersonal quality in a young and innovative company in the Anjou area? You can send us your resume at the following address: gabriel.ribeiro@randstad.caAdvantagesRemote work until further notice, flex hours, equipment provided by clientResponsibilities• You have experience in troubleshooting hardware and software?• You have an IT academic background?• You are able to build rapport and you are customer driven? • You have experience in troubleshoot and maintain product/equipment in the field?• You have knowledge in computer, network, database and software applications?•You provide training (on-site or online) to internal clients and end-users• You want to work in the area of Montreal, more especially in Anjou?QualificationsAre you familiar IP configuration, VLANS, Active Directory and Windows servers?•You have experience with Microsoft Office?•Do you perceive yourself as a flexible individual who learns quickly?•Ability to think outside the box and go beyond expectations?•You have excellent customer service skills?•Ability to work in a face-paced environment?•You have a valid driver license?•Solving problems is one of your biggest passions?•Do you have good communication skills in French and English?SummaryHelp Desk level 1 position with one of the biggest companies in Canada.This is an environment you can really grow and develop your career. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Permanent
      Are you a Level 1 Desktop Support Specialist with 1+ years' experience in a support role? Are you motivated by helping others and supporting your team? Do you seek to grow with an established company that contributes to your success and continuously strives to enhance knowledge/expertise by staying abreast of industry and business trends?Look no further!We are currently seeking a Level 1 Help Desk Support Specialist to join a fast-paced, hardworking, team collaborative environment on a full-time/permanent basis.Advantages-The opportunity to learn and grow within the company.-Tight knit team that supports one another full circle.Responsibilities-Office 365 / AD User Admin (Creation, modification, password reset, 2FA setup)-Office 365 Mailbox Administration. Share Mailbox/Resource/Distribution-Cloud Drive Basic Administrator (One Drive, Google Drive , Dropbox)-Configure 365 email / 365 / Gmail / Adding Exchange account to IOS / Android ( to cover different Apps (Mail, Outlook ETC… in documentation)-Configure VPN client-Basic Connectivity issues – Basic Ping Test / Driver update / Wifi And Modem Reboot as possible-Network Drive mapping and permission delegations-Create / Configure VoIP extension on Desktop and PC (Basic trouble shooting)Qualifications-1+ Years previous IT support experience-University or College Degree in IT-Previous experience creating detailed and easy to follow technical documentation-Willingness to create internal knowledgebase articles-1st Level information systems services problem resolution: problem definition, research and resolution-E-mail Protocol troubleshooting skills: (SMTP/POP/IMAP) and ability to diagnose email issues such as missing emails, server connection nisus, spam etc.-Basic Windows Active Directory-Microsoft Desktop / Server Deployment, Software and Hardware Inventory - Platforms: Windows 10 and Windows Server 2016/19-Software Deployment Automation Tools: Disk Imaging, Patch/Software Release Management, Asset Management, System Monitoring-Working knowledge of TCP/IP protocolSummaryIf your values are in line with the below, we’d love to hear from you.Work Honestly HardWe will work hard and put in whatever it takes to deliver on our promises and to get the job done right. We do this because we enjoy helping people and it doesn’t feel like work.We work with honesty and integrity because that’s who we are. This quality lets our customers know we are there for them providing peace of mind. We passionately strive to provide the Wow to our customers because we love to provide happiness in this way.Support Each Other HappinessWe are a family that loves our team and want to support our own and our customer’s happiness. We have each other's back and respect one another enough to encourage each person to take ownership, make mistakes and grow and better themselves as a result.We are Open and Honest with each other and our clients. Always communicating to build stronger relationships.Be Endlessly CuriousWe are curious and driven to learn about new technologies, approaches and skill sets for our continued growth and learning and to help be recognized as a trusted resource. We always challenge the status quo to better ourselves, improve the world around us and provide customer success.If you feel this opportunity could be right for you, please contact megan.leblanc@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a Level 1 Desktop Support Specialist with 1+ years' experience in a support role? Are you motivated by helping others and supporting your team? Do you seek to grow with an established company that contributes to your success and continuously strives to enhance knowledge/expertise by staying abreast of industry and business trends?Look no further!We are currently seeking a Level 1 Help Desk Support Specialist to join a fast-paced, hardworking, team collaborative environment on a full-time/permanent basis.Advantages-The opportunity to learn and grow within the company.-Tight knit team that supports one another full circle.Responsibilities-Office 365 / AD User Admin (Creation, modification, password reset, 2FA setup)-Office 365 Mailbox Administration. Share Mailbox/Resource/Distribution-Cloud Drive Basic Administrator (One Drive, Google Drive , Dropbox)-Configure 365 email / 365 / Gmail / Adding Exchange account to IOS / Android ( to cover different Apps (Mail, Outlook ETC… in documentation)-Configure VPN client-Basic Connectivity issues – Basic Ping Test / Driver update / Wifi And Modem Reboot as possible-Network Drive mapping and permission delegations-Create / Configure VoIP extension on Desktop and PC (Basic trouble shooting)Qualifications-1+ Years previous IT support experience-University or College Degree in IT-Previous experience creating detailed and easy to follow technical documentation-Willingness to create internal knowledgebase articles-1st Level information systems services problem resolution: problem definition, research and resolution-E-mail Protocol troubleshooting skills: (SMTP/POP/IMAP) and ability to diagnose email issues such as missing emails, server connection nisus, spam etc.-Basic Windows Active Directory-Microsoft Desktop / Server Deployment, Software and Hardware Inventory - Platforms: Windows 10 and Windows Server 2016/19-Software Deployment Automation Tools: Disk Imaging, Patch/Software Release Management, Asset Management, System Monitoring-Working knowledge of TCP/IP protocolSummaryIf your values are in line with the below, we’d love to hear from you.Work Honestly HardWe will work hard and put in whatever it takes to deliver on our promises and to get the job done right. We do this because we enjoy helping people and it doesn’t feel like work.We work with honesty and integrity because that’s who we are. This quality lets our customers know we are there for them providing peace of mind. We passionately strive to provide the Wow to our customers because we love to provide happiness in this way.Support Each Other HappinessWe are a family that loves our team and want to support our own and our customer’s happiness. We have each other's back and respect one another enough to encourage each person to take ownership, make mistakes and grow and better themselves as a result.We are Open and Honest with each other and our clients. Always communicating to build stronger relationships.Be Endlessly CuriousWe are curious and driven to learn about new technologies, approaches and skill sets for our continued growth and learning and to help be recognized as a trusted resource. We always challenge the status quo to better ourselves, improve the world around us and provide customer success.If you feel this opportunity could be right for you, please contact megan.leblanc@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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