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      • Toronto, Ontario
      • Contract
      We know that IT solutions require more than just technology – they need skilled people behindthem. That is why we assembled a great team of experts who are committed to finding the bestsolutions for your needs. Our people are focused, client driven and passionate about connectingusers with technology.In this role, you will be providing remote service for one of our clients.What You'll Do• Provide remote service assistance using various web-based remote support tools whennecessary.• Escalate high profile issues to the Service Desk Manager for appropriate handling androuting.• Windows Server 2012/2016 Active Directory and Group Policy experience – Conductbasic Active Directory and Group Policy tasks as well as navigating a Windows Serverenvironment to review space requirements and high-level server functions.• Collaborate with site and users to identify all servers/shared folders.• Work with application business owners to identify system that generated data and how datais consumed. Work with application business owners to located computer validationdocuments.• Responsible for the overall administration of the desktop, laptop, and peripherals at specificlocation.• Intermediate/Advanced experience with Windows 10 - Install, configure, and diagnoseclient workstations and equipment.• Conduct on-site problem determination and analysis.• Verify and diagnose servers, network hardware, and other infrastructure issues with thehelp of escalation staff.• Comply with internal controls and policies as applicable.Who You Are• 3-5 years’ experience in a Technical Business Support role and/or RelevantDegree/Diploma or equivalent.• Experience working with different business owners to document processes, conduct auditsand provide business analysis.• Proven problem solving and analytical skills.Strong ability to work within a team environment.• Intermediate/Advanced Windows 10 management• Experience in customer service or help desk environment recommended.• Strong verbal and written communication skills with peers, clients, and other vendors.• Ability to make sound judgement calls and escalate to senior resources when needed.• Active Directory / Group Policy creation.Assets• Industry certifications – Microsoft Certified Professional (MCP), MCSA, CompTia A+,Network+.• Past experience with ticketing systems such as ServiceNow or ConnectWise to track timeand status/resolutions.AdvantagesWe know that IT solutions require more than just technology – they need skilled people behindthem. That is why we assembled a great team of experts who are committed to finding the bestsolutions for your needs. Our people are focused, client driven and passionate about connectingusers with technology.In this role, you will be providing remote service for one of our clients.What You'll Do• Provide remote service assistance using various web-based remote support tools whennecessary.• Escalate high profile issues to the Service Desk Manager for appropriate handling androuting.• Windows Server 2012/2016 Active Directory and Group Policy experience – Conductbasic Active Directory and Group Policy tasks as well as navigating a Windows Serverenvironment to review space requirements and high-level server functions.• Collaborate with site and users to identify all servers/shared folders.• Work with application business owners to identify system that generated data and how datais consumed. Work with application business owners to located computer validationdocuments.• Responsible for the overall administration of the desktop, laptop, and peripherals at specificlocation.• Intermediate/Advanced experience with Windows 10 - Install, configure, and diagnoseclient workstations and equipment.• Conduct on-site problem determination and analysis.• Verify and diagnose servers, network hardware, and other infrastructure issues with thehelp of escalation staff.• Comply with internal controls and policies as applicable.Who You Are• 3-5 years’ experience in a Technical Business Support role and/or RelevantDegree/Diploma or equivalent.• Experience working with different business owners to document processes, conduct auditsand provide business analysis.• Proven problem solving and analytical skills.Strong ability to work within a team environment.• Intermediate/Advanced Windows 10 management• Experience in customer service or help desk environment recommended.• Strong verbal and written communication skills with peers, clients, and other vendors.• Ability to make sound judgement calls and escalate to senior resources when needed.• Active Directory / Group Policy creation.Assets• Industry certifications – Microsoft Certified Professional (MCP), MCSA, CompTia A+,Network+.• Past experience with ticketing systems such as ServiceNow or ConnectWise to track timeand status/resolutions.ResponsibilitiesWe know that IT solutions require more than just technology – they need skilled people behindthem. That is why we assembled a great team of experts who are committed to finding the bestsolutions for your needs. Our people are focused, client driven and passionate about connectingusers with technology.In this role, you will be providing remote service for one of our clients.What You'll Do• Provide remote service assistance using various web-based remote support tools whennecessary.• Escalate high profile issues to the Service Desk Manager for appropriate handling androuting.• Windows Server 2012/2016 Active Directory and Group Policy experience – Conductbasic Active Directory and Group Policy tasks as well as navigating a Windows Serverenvironment to review space requirements and high-level server functions.• Collaborate with site and users to identify all servers/shared folders.• Work with application business owners to identify system that generated data and how datais consumed. Work with application business owners to located computer validationdocuments.• Responsible for the overall administration of the desktop, laptop, and peripherals at specificlocation.• Intermediate/Advanced experience with Windows 10 - Install, configure, and diagnoseclient workstations and equipment.• Conduct on-site problem determination and analysis.• Verify and diagnose servers, network hardware, and other infrastructure issues with thehelp of escalation staff.• Comply with internal controls and policies as applicable.Who You Are• 3-5 years’ experience in a Technical Business Support role and/or RelevantDegree/Diploma or equivalent.• Experience working with different business owners to document processes, conduct auditsand provide business analysis.• Proven problem solving and analytical skills.Strong ability to work within a team environment.• Intermediate/Advanced Windows 10 management• Experience in customer service or help desk environment recommended.• Strong verbal and written communication skills with peers, clients, and other vendors.• Ability to make sound judgement calls and escalate to senior resources when needed.• Active Directory / Group Policy creation.Assets• Industry certifications – Microsoft Certified Professional (MCP), MCSA, CompTia A+,Network+.• Past experience with ticketing systems such as ServiceNow or ConnectWise to track timeand status/resolutions.QualificationsWe know that IT solutions require more than just technology – they need skilled people behindthem. That is why we assembled a great team of experts who are committed to finding the bestsolutions for your needs. Our people are focused, client driven and passionate about connectingusers with technology.In this role, you will be providing remote service for one of our clients.What You'll Do• Provide remote service assistance using various web-based remote support tools whennecessary.• Escalate high profile issues to the Service Desk Manager for appropriate handling androuting.• Windows Server 2012/2016 Active Directory and Group Policy experience – Conductbasic Active Directory and Group Policy tasks as well as navigating a Windows Serverenvironment to review space requirements and high-level server functions.• Collaborate with site and users to identify all servers/shared folders.• Work with application business owners to identify system that generated data and how datais consumed. Work with application business owners to located computer validationdocuments.• Responsible for the overall administration of the desktop, laptop, and peripherals at specificlocation.• Intermediate/Advanced experience with Windows 10 - Install, configure, and diagnoseclient workstations and equipment.• Conduct on-site problem determination and analysis.• Verify and diagnose servers, network hardware, and other infrastructure issues with thehelp of escalation staff.• Comply with internal controls and policies as applicable.Who You Are• 3-5 years’ experience in a Technical Business Support role and/or RelevantDegree/Diploma or equivalent.• Experience working with different business owners to document processes, conduct auditsand provide business analysis.• Proven problem solving and analytical skills.Strong ability to work within a team environment.• Intermediate/Advanced Windows 10 management• Experience in customer service or help desk environment recommended.• Strong verbal and written communication skills with peers, clients, and other vendors.• Ability to make sound judgement calls and escalate to senior resources when needed.• Active Directory / Group Policy creation.Assets• Industry certifications – Microsoft Certified Professional (MCP), MCSA, CompTia A+,Network+.• Past experience with ticketing systems such as ServiceNow or ConnectWise to track timeand status/resolutions.SummaryWe know that IT solutions require more than just technology – they need skilled people behindthem. That is why we assembled a great team of experts who are committed to finding the bestsolutions for your needs. Our people are focused, client driven and passionate about connectingusers with technology.In this role, you will be providing remote service for one of our clients.What You'll Do• Provide remote service assistance using various web-based remote support tools whennecessary.• Escalate high profile issues to the Service Desk Manager for appropriate handling androuting.• Windows Server 2012/2016 Active Directory and Group Policy experience – Conductbasic Active Directory and Group Policy tasks as well as navigating a Windows Serverenvironment to review space requirements and high-level server functions.• Collaborate with site and users to identify all servers/shared folders.• Work with application business owners to identify system that generated data and how datais consumed. Work with application business owners to located computer validationdocuments.• Responsible for the overall administration of the desktop, laptop, and peripherals at specificlocation.• Intermediate/Advanced experience with Windows 10 - Install, configure, and diagnoseclient workstations and equipment.• Conduct on-site problem determination and analysis.• Verify and diagnose servers, network hardware, and other infrastructure issues with thehelp of escalation staff.• Comply with internal controls and policies as applicable.Who You Are• 3-5 years’ experience in a Technical Business Support role and/or RelevantDegree/Diploma or equivalent.• Experience working with different business owners to document processes, conduct auditsand provide business analysis.• Proven problem solving and analytical skills.Strong ability to work within a team environment.• Intermediate/Advanced Windows 10 management• Experience in customer service or help desk environment recommended.• Strong verbal and written communication skills with peers, clients, and other vendors.• Ability to make sound judgement calls and escalate to senior resources when needed.• Active Directory / Group Policy creation.Assets• Industry certifications – Microsoft Certified Professional (MCP), MCSA, CompTia A+,Network+.• Past experience with ticketing systems such as ServiceNow or ConnectWise to track timeand status/resolutions.
      We know that IT solutions require more than just technology – they need skilled people behindthem. That is why we assembled a great team of experts who are committed to finding the bestsolutions for your needs. Our people are focused, client driven and passionate about connectingusers with technology.In this role, you will be providing remote service for one of our clients.What You'll Do• Provide remote service assistance using various web-based remote support tools whennecessary.• Escalate high profile issues to the Service Desk Manager for appropriate handling androuting.• Windows Server 2012/2016 Active Directory and Group Policy experience – Conductbasic Active Directory and Group Policy tasks as well as navigating a Windows Serverenvironment to review space requirements and high-level server functions.• Collaborate with site and users to identify all servers/shared folders.• Work with application business owners to identify system that generated data and how datais consumed. Work with application business owners to located computer validationdocuments.• Responsible for the overall administration of the desktop, laptop, and peripherals at specificlocation.• Intermediate/Advanced experience with Windows 10 - Install, configure, and diagnoseclient workstations and equipment.• Conduct on-site problem determination and analysis.• Verify and diagnose servers, network hardware, and other infrastructure issues with thehelp of escalation staff.• Comply with internal controls and policies as applicable.Who You Are• 3-5 years’ experience in a Technical Business Support role and/or RelevantDegree/Diploma or equivalent.• Experience working with different business owners to document processes, conduct auditsand provide business analysis.• Proven problem solving and analytical skills.Strong ability to work within a team environment.• Intermediate/Advanced Windows 10 management• Experience in customer service or help desk environment recommended.• Strong verbal and written communication skills with peers, clients, and other vendors.• Ability to make sound judgement calls and escalate to senior resources when needed.• Active Directory / Group Policy creation.Assets• Industry certifications – Microsoft Certified Professional (MCP), MCSA, CompTia A+,Network+.• Past experience with ticketing systems such as ServiceNow or ConnectWise to track timeand status/resolutions.AdvantagesWe know that IT solutions require more than just technology – they need skilled people behindthem. That is why we assembled a great team of experts who are committed to finding the bestsolutions for your needs. Our people are focused, client driven and passionate about connectingusers with technology.In this role, you will be providing remote service for one of our clients.What You'll Do• Provide remote service assistance using various web-based remote support tools whennecessary.• Escalate high profile issues to the Service Desk Manager for appropriate handling androuting.• Windows Server 2012/2016 Active Directory and Group Policy experience – Conductbasic Active Directory and Group Policy tasks as well as navigating a Windows Serverenvironment to review space requirements and high-level server functions.• Collaborate with site and users to identify all servers/shared folders.• Work with application business owners to identify system that generated data and how datais consumed. Work with application business owners to located computer validationdocuments.• Responsible for the overall administration of the desktop, laptop, and peripherals at specificlocation.• Intermediate/Advanced experience with Windows 10 - Install, configure, and diagnoseclient workstations and equipment.• Conduct on-site problem determination and analysis.• Verify and diagnose servers, network hardware, and other infrastructure issues with thehelp of escalation staff.• Comply with internal controls and policies as applicable.Who You Are• 3-5 years’ experience in a Technical Business Support role and/or RelevantDegree/Diploma or equivalent.• Experience working with different business owners to document processes, conduct auditsand provide business analysis.• Proven problem solving and analytical skills.Strong ability to work within a team environment.• Intermediate/Advanced Windows 10 management• Experience in customer service or help desk environment recommended.• Strong verbal and written communication skills with peers, clients, and other vendors.• Ability to make sound judgement calls and escalate to senior resources when needed.• Active Directory / Group Policy creation.Assets• Industry certifications – Microsoft Certified Professional (MCP), MCSA, CompTia A+,Network+.• Past experience with ticketing systems such as ServiceNow or ConnectWise to track timeand status/resolutions.ResponsibilitiesWe know that IT solutions require more than just technology – they need skilled people behindthem. That is why we assembled a great team of experts who are committed to finding the bestsolutions for your needs. Our people are focused, client driven and passionate about connectingusers with technology.In this role, you will be providing remote service for one of our clients.What You'll Do• Provide remote service assistance using various web-based remote support tools whennecessary.• Escalate high profile issues to the Service Desk Manager for appropriate handling androuting.• Windows Server 2012/2016 Active Directory and Group Policy experience – Conductbasic Active Directory and Group Policy tasks as well as navigating a Windows Serverenvironment to review space requirements and high-level server functions.• Collaborate with site and users to identify all servers/shared folders.• Work with application business owners to identify system that generated data and how datais consumed. Work with application business owners to located computer validationdocuments.• Responsible for the overall administration of the desktop, laptop, and peripherals at specificlocation.• Intermediate/Advanced experience with Windows 10 - Install, configure, and diagnoseclient workstations and equipment.• Conduct on-site problem determination and analysis.• Verify and diagnose servers, network hardware, and other infrastructure issues with thehelp of escalation staff.• Comply with internal controls and policies as applicable.Who You Are• 3-5 years’ experience in a Technical Business Support role and/or RelevantDegree/Diploma or equivalent.• Experience working with different business owners to document processes, conduct auditsand provide business analysis.• Proven problem solving and analytical skills.Strong ability to work within a team environment.• Intermediate/Advanced Windows 10 management• Experience in customer service or help desk environment recommended.• Strong verbal and written communication skills with peers, clients, and other vendors.• Ability to make sound judgement calls and escalate to senior resources when needed.• Active Directory / Group Policy creation.Assets• Industry certifications – Microsoft Certified Professional (MCP), MCSA, CompTia A+,Network+.• Past experience with ticketing systems such as ServiceNow or ConnectWise to track timeand status/resolutions.QualificationsWe know that IT solutions require more than just technology – they need skilled people behindthem. That is why we assembled a great team of experts who are committed to finding the bestsolutions for your needs. Our people are focused, client driven and passionate about connectingusers with technology.In this role, you will be providing remote service for one of our clients.What You'll Do• Provide remote service assistance using various web-based remote support tools whennecessary.• Escalate high profile issues to the Service Desk Manager for appropriate handling androuting.• Windows Server 2012/2016 Active Directory and Group Policy experience – Conductbasic Active Directory and Group Policy tasks as well as navigating a Windows Serverenvironment to review space requirements and high-level server functions.• Collaborate with site and users to identify all servers/shared folders.• Work with application business owners to identify system that generated data and how datais consumed. Work with application business owners to located computer validationdocuments.• Responsible for the overall administration of the desktop, laptop, and peripherals at specificlocation.• Intermediate/Advanced experience with Windows 10 - Install, configure, and diagnoseclient workstations and equipment.• Conduct on-site problem determination and analysis.• Verify and diagnose servers, network hardware, and other infrastructure issues with thehelp of escalation staff.• Comply with internal controls and policies as applicable.Who You Are• 3-5 years’ experience in a Technical Business Support role and/or RelevantDegree/Diploma or equivalent.• Experience working with different business owners to document processes, conduct auditsand provide business analysis.• Proven problem solving and analytical skills.Strong ability to work within a team environment.• Intermediate/Advanced Windows 10 management• Experience in customer service or help desk environment recommended.• Strong verbal and written communication skills with peers, clients, and other vendors.• Ability to make sound judgement calls and escalate to senior resources when needed.• Active Directory / Group Policy creation.Assets• Industry certifications – Microsoft Certified Professional (MCP), MCSA, CompTia A+,Network+.• Past experience with ticketing systems such as ServiceNow or ConnectWise to track timeand status/resolutions.SummaryWe know that IT solutions require more than just technology – they need skilled people behindthem. That is why we assembled a great team of experts who are committed to finding the bestsolutions for your needs. Our people are focused, client driven and passionate about connectingusers with technology.In this role, you will be providing remote service for one of our clients.What You'll Do• Provide remote service assistance using various web-based remote support tools whennecessary.• Escalate high profile issues to the Service Desk Manager for appropriate handling androuting.• Windows Server 2012/2016 Active Directory and Group Policy experience – Conductbasic Active Directory and Group Policy tasks as well as navigating a Windows Serverenvironment to review space requirements and high-level server functions.• Collaborate with site and users to identify all servers/shared folders.• Work with application business owners to identify system that generated data and how datais consumed. Work with application business owners to located computer validationdocuments.• Responsible for the overall administration of the desktop, laptop, and peripherals at specificlocation.• Intermediate/Advanced experience with Windows 10 - Install, configure, and diagnoseclient workstations and equipment.• Conduct on-site problem determination and analysis.• Verify and diagnose servers, network hardware, and other infrastructure issues with thehelp of escalation staff.• Comply with internal controls and policies as applicable.Who You Are• 3-5 years’ experience in a Technical Business Support role and/or RelevantDegree/Diploma or equivalent.• Experience working with different business owners to document processes, conduct auditsand provide business analysis.• Proven problem solving and analytical skills.Strong ability to work within a team environment.• Intermediate/Advanced Windows 10 management• Experience in customer service or help desk environment recommended.• Strong verbal and written communication skills with peers, clients, and other vendors.• Ability to make sound judgement calls and escalate to senior resources when needed.• Active Directory / Group Policy creation.Assets• Industry certifications – Microsoft Certified Professional (MCP), MCSA, CompTia A+,Network+.• Past experience with ticketing systems such as ServiceNow or ConnectWise to track timeand status/resolutions.

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