If you have a persuasive nature, are good with people, and have a robust self-motivational edge, you could do very well as an inside sales representative. In this role, you will be responsible for selling products and services over the phone or in-store.
Inside sales representatives sell services and products to customers from the company location. That means you may do business over the phone or email from an office or in-store. You will also follow up calls from potential buyers to move products and acquire new customers.
Your hours may be less conventional than other jobs as an inside sales representative. You'll typically be working an average of 40 hours per week, though the times you are working may vary depending on the type of business you work in. For example, a high-street retailer may expect you to work weekends, whereas an iron foundry would be more likely to have you working a regular 9 am to 5 pm, Monday to Friday week. It's essential to get some clarity over working hours before taking a job.
When you apply for the role of inside sales representative, some of the questions will be straightforward and factual. Other questions can be more open-ended, and you will need to evaluate your answers carefully. Here are some typical questions to consider:
Making a good first impression is crucial, so your resume and cover letter should be well-written and contain everything your employer needs to make an early decision about you. Remember, if there is a lot of competition for the job you are applying for, your employer won't waste time asking you for a more detailed resume.
In your cover letter, introduce yourself and expand on any particularly notable aspects of your career or education, such as relevant experience or awards. In your resume, be sure to include the following;
The job outlook for inside sales representatives is good on many fronts:
There is a strong demand for sales staff in an increasingly consumer-driven society. There are many paths of progression from this role, from moving laterally into other sales areas to switching disciplines entirely and moving into jobs where your sales experience will be helpful. While you will need tailored knowledge of your industry to do your job well, the core skills you need are transferrable to sales in any industry. That means you can more readily move around and gain experience in other industries than you would with more specialized roles.
The role of an inside sales representative is itself a type of sales job. Inside sales representatives can work in almost all industries, but the core role will remain the same, with only industry-specific knowledge altering between positions.
The average salary for an inside sales representative is around $42,000 per year. This salary is based on approximately 40 hours per week at a standard rate of $22 per hour. At the lower end of the scale, entry-level inside sales representatives can earn around $35,000, while the more experienced and senior inside sales representatives can make upwards of $60,000. It should be noted that, while the salary range may seem low, many people in this profession tend to move on to other careers. You can also improve your earning potential with overtime and bonuses.
Top paying areas for inside sales representatives in Canada include: Saskatchewan, British Columbia, and Ontario.
Your time as an inside sales representative will involve a range of responsibilities, most of which will be the same, regardless of the industry. Here are some responsibilities you are likely to see, no matter which industry you find yourself in:
The very nature of the job means that you will be inside and onsite, as a sales representative who works elsewhere wouldn't be an inside sales representative. Inside sales representatives primarily work in climate-controlled offices and similar spaces. You will likely spend most of your time at a desk using phones and computers, so it would be in your best interests to make sure you know how to keep your body healthy.
If you have worked in other sales roles, you will likely find the skillset needed for this role familiar. Broadly speaking, all sales representative roles require the same core skill set, which includes:
If you are applying for this role for the first time with no specific qualifications or certifications, you should expect your employer to want you to have at least two years of experience. Being an inside sales representative is certainly a job that can be attained through time and progression, meaning you can work your way up to this role from an unskilled entry-level position if the company provides a path for that route. If this is your desired route, be sure to check that it is possible in the company you are thinking of working for.
That being said, you will find it much easier to get a role as an inside sales representative if you have at least a bachelor's degree in a business or economics-related subject. There are also courses that your employer can sponsor you through, allowing you to become a certified inside sales professional. It's a good idea to discuss the possibility of taking these courses with your employer.
Below are some of the most commonly asked questions about inside sales representative jobs.
Aiming for an inside sales representative role has the benefit of multiple paths to success. You can try the higher-education route, in which case you would be looking at a bachelor's degree in business studies, economics, or a related subject. You could also look at on-the-job training if your potential employer offers that option. Finally, you can take an entry-level position and work your way up.
Locating new inside sales representative jobs is remarkably straightforward in this day and age. There are several job websites to look through, and the hirers looking to fill inside sales representative positions will make use of them. You can search through inside sales representative roles on Randstad's job seeker page for inside sales representative.
Once you have located the inside sales representative job (or jobs) you want to apply for, all you need to do is sign up for an account with Randstad. Once you've done that, you can just log in and apply for whichever jobs take your fancy.
There are many traditional methods still available to you as a job seeker, such as checking job boards, phoning companies you would like to work for, and just asking around your personal and professional networks. Of course, there are also more convenient ways to find new jobs in the age of the internet, such as checking company websites and following the relevant accounts on social media. You can also be among the first to hear about new jobs listed on Randstad by signing up for our newsletter.
The basic role of an inside sales representative is to sell products and services to customers, either from a retail location in person or from an office over the phone or using other remote forms of communication. The role also involves building and maintaining relationships with customers in order to keep a secure base of potential sales.
The basic salary of an average inside sales representative is not the best; it is consistently below the national average in Canada. However, it is possible to get much closer to that national average through seniority and experience and increase your earnings through overtime and bonuses.
Of course, the exact terms of employment will vary from company to company, but a large number of companies use commission-based pay structures for their inside sales representatives. This is especially the case for the majority of small businesses and at least half of larger tech companies. This can add stress to the job, but it also allows those who are good at it to become very successful in a competitive market.