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      • Vancouver, British Columbia
      • Contract
      Are you an experienced iOS Developer in search of your next contract opportunity? Our high-profile client is seeking to hire an iOS Developer to join their talented team. This is a 6-month contract position with a strong probability of extension. If this sounds like a good fit for you, apply to this amazing iOS Developer opportunity now! AdvantagesWhat’s in it for you!As an iOS Developer with our client, you’ll receive:- Highly competitive market hourly rates- A 6-month contract with a strong probability of extension- Remote interview processResponsibilitiesWhat will you do?- Manage and develop low-level solutions in your domain- Contribute to the architectural decisions and confluence- Groom and contribute to JIRA tickets, for specific iOS/Services requirements- Mentor and help team members- Accountable for Lead COP / Chapter- Work with Vendors/teams on resolving issues within your domain (API's)- Proof of concept executionQualificationsQualification- A degree in Engineering, Computer Science, Information Technology, or a similar discipline, or equivalent work experience. - 4+ years’ mobile app development experience.- 3-5 years’ iOS development experience.- 2-3 years working experience with Swift.- Experience publishing apps to the App store.- A strong understanding of mobile design patterns (MVC, MVVM, etc.) and SDLC. - Experienced with complex UI designs and Autolayout.- Experienced with writing and maintaining unit tests, continuous integration, and automation of mobile app development.- Experience working with REST APIs and integrating 3rd party systems.- Experience working on retail e-commerce projects an asset.- Experience migrating codebases from Objective-C to Swift an asset.SummaryIf you are an experienced iOS Developer and the prospect of joining a dedicated team intrigues you, then this iOS Developer role with our high-profile client could be the perfect opportunity for you.Please contact Raghavendra Merugu with your resume at:raghavendra.merugu@randstad.ca>Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you an experienced iOS Developer in search of your next contract opportunity? Our high-profile client is seeking to hire an iOS Developer to join their talented team. This is a 6-month contract position with a strong probability of extension. If this sounds like a good fit for you, apply to this amazing iOS Developer opportunity now! AdvantagesWhat’s in it for you!As an iOS Developer with our client, you’ll receive:- Highly competitive market hourly rates- A 6-month contract with a strong probability of extension- Remote interview processResponsibilitiesWhat will you do?- Manage and develop low-level solutions in your domain- Contribute to the architectural decisions and confluence- Groom and contribute to JIRA tickets, for specific iOS/Services requirements- Mentor and help team members- Accountable for Lead COP / Chapter- Work with Vendors/teams on resolving issues within your domain (API's)- Proof of concept executionQualificationsQualification- A degree in Engineering, Computer Science, Information Technology, or a similar discipline, or equivalent work experience. - 4+ years’ mobile app development experience.- 3-5 years’ iOS development experience.- 2-3 years working experience with Swift.- Experience publishing apps to the App store.- A strong understanding of mobile design patterns (MVC, MVVM, etc.) and SDLC. - Experienced with complex UI designs and Autolayout.- Experienced with writing and maintaining unit tests, continuous integration, and automation of mobile app development.- Experience working with REST APIs and integrating 3rd party systems.- Experience working on retail e-commerce projects an asset.- Experience migrating codebases from Objective-C to Swift an asset.SummaryIf you are an experienced iOS Developer and the prospect of joining a dedicated team intrigues you, then this iOS Developer role with our high-profile client could be the perfect opportunity for you.Please contact Raghavendra Merugu with your resume at:raghavendra.merugu@randstad.ca>Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      An exciting tech startup company has built world-class technology and product teams with deep domain expertise. We’re looking for passionate iOS Developers to help them build the future of live video in commerce.You will be responsible for writing code that has great test coverage and is maintainable.AdvantagesYou will work closely with full-stack developers and the product team to bring exciting new features to the iOS app. Lots of flexibility and 100% remote contract with market based $$Responsibilities● Work closely with full stack developers, product team, and other iOS developers to bring beautifully designed features to life.● Write unit, integration, and ui tests to validate your code● Collaborate and review solutions with other members of the development team.Qualifications● 3+ years of experience developing iOS applications● Demonstrated experience with Swift (our application is written 100% in Swift)● Automated testing experience and understanding of the testing pyramid● Familiar with both UIKit and SwiftUI● Bachelor’s degree in Computer Science, Engineering, other Technology related field, or equivalent practical experienceSummaryPlease apply online for immediate consideration.Thank you!www.randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      An exciting tech startup company has built world-class technology and product teams with deep domain expertise. We’re looking for passionate iOS Developers to help them build the future of live video in commerce.You will be responsible for writing code that has great test coverage and is maintainable.AdvantagesYou will work closely with full-stack developers and the product team to bring exciting new features to the iOS app. Lots of flexibility and 100% remote contract with market based $$Responsibilities● Work closely with full stack developers, product team, and other iOS developers to bring beautifully designed features to life.● Write unit, integration, and ui tests to validate your code● Collaborate and review solutions with other members of the development team.Qualifications● 3+ years of experience developing iOS applications● Demonstrated experience with Swift (our application is written 100% in Swift)● Automated testing experience and understanding of the testing pyramid● Familiar with both UIKit and SwiftUI● Bachelor’s degree in Computer Science, Engineering, other Technology related field, or equivalent practical experienceSummaryPlease apply online for immediate consideration.Thank you!www.randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Service ManagerAre you focused on customer experience? Are you looking for a stimulating and dynamic environment in Montreal, offering great flexibility? Are you always thriving to go beyond established goals and improve the performance of your teams? You would like to manage a global team in the digital industry? Main focus•Establishing Technical Customer Support practices.•Analyzing metrics and evolving the function.•Managing customer complaints and escalations.•Managing the team and developing employees in order to become a center of expertise on our products, serving customers and collaborating with internal stakeholders.Responsibilities•Understand and to align the support service, service level agreements (SLAs) and processes.•Implement and evolve customer support processes to enhance external customer satisfaction and internal stakeholders’ collaboration.•Assess support statistics and prepare detailed reports on the findings.•Formulate and revise customer support policies and promote their implementation.•Respond to potential regulatory complaints and managing escalated feedback.•Work closely with the Program Directors, Product Owners and Product Managers for Clinic / IOS and Laboratory solutions to make sure Voice of Customer is well understood and considered during product development.•Manage the Technical Customer Support department. It includes in particular managing the performance, give feedback, assess and manage training and development needs. It also includes managing the department’s budget.•Other related tasks.Qualifications•Bachelor’s degree, in business or information technology preferred;•Minimum 5 years' experience as a Customer / Technical Support Manager, preferably within a similar environment (advanced technology and/or digital industry);•Have demonstrated strong influence and leadership;•Communication, interpersonal and mediation skills;•Proficiency and fluency in English and French.•Quality and complaint handling experience an asset.We offer•Flexible hours and floating days•Best of everything: autonomy and teamwork•Group insurance coverage•Group RRSP with employer contribution•Lots of social activities (board games, video games, 5@7, etc.)•A dynamic and multicultural work environment•Accessible by public transport in the trendy Mile-End district •Possibility of remote workYou see yourself in this description and would like to join a well establish innovating company as a service manager in the Montreal area. Apply now! You can send us your resume at the following address: isabelle.gauthier@randstad.caAdvantages•Flexible hours and floating days•Best of everything: autonomy and teamwork•Group insurance coverage•Group RRSP with employer contribution•Lots of social activities (board games, video games, 5@7, etc.)•A dynamic and multicultural work environment•Accessible by public transport in the trendy Mile-End district •Possibility of remote workResponsibilities•Understand and to align the support service, service level agreements (SLAs) and processes.•Implement and evolve customer support processes to enhance external customer satisfaction and internal stakeholders’ collaboration.•Assess support statistics and prepare detailed reports on the findings.•Formulate and revise customer support policies and promote their implementation.•Respond to potential regulatory complaints and managing escalated feedback.•Work closely with the Program Directors, Product Owners and Product Managers for Clinic / IOS and Laboratory solutions to make sure Voice of Customer is well understood and considered during product development.•Manage the Technical Customer Support department. It includes in particular managing the performance, give feedback, assess and manage training and development needs. It also includes managing the department’s budget.•Other related tasks.Qualifications•Bachelor’s degree, in business or information technology preferred;•Minimum 5 years' experience as a Customer / Technical Support Manager, preferably within a similar environment (advanced technology and/or digital industry);•Have demonstrated strong influence and leadership;•Communication, interpersonal and mediation skills;•Proficiency and fluency in English and French.•Quality and complaint handling experience an asset.SummaryYou see yourself in this description and would like to join a well establish innovating company as a service manager in the Montreal area. Apply now! You can send us your resume at the following address: isabelle.gauthier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Service ManagerAre you focused on customer experience? Are you looking for a stimulating and dynamic environment in Montreal, offering great flexibility? Are you always thriving to go beyond established goals and improve the performance of your teams? You would like to manage a global team in the digital industry? Main focus•Establishing Technical Customer Support practices.•Analyzing metrics and evolving the function.•Managing customer complaints and escalations.•Managing the team and developing employees in order to become a center of expertise on our products, serving customers and collaborating with internal stakeholders.Responsibilities•Understand and to align the support service, service level agreements (SLAs) and processes.•Implement and evolve customer support processes to enhance external customer satisfaction and internal stakeholders’ collaboration.•Assess support statistics and prepare detailed reports on the findings.•Formulate and revise customer support policies and promote their implementation.•Respond to potential regulatory complaints and managing escalated feedback.•Work closely with the Program Directors, Product Owners and Product Managers for Clinic / IOS and Laboratory solutions to make sure Voice of Customer is well understood and considered during product development.•Manage the Technical Customer Support department. It includes in particular managing the performance, give feedback, assess and manage training and development needs. It also includes managing the department’s budget.•Other related tasks.Qualifications•Bachelor’s degree, in business or information technology preferred;•Minimum 5 years' experience as a Customer / Technical Support Manager, preferably within a similar environment (advanced technology and/or digital industry);•Have demonstrated strong influence and leadership;•Communication, interpersonal and mediation skills;•Proficiency and fluency in English and French.•Quality and complaint handling experience an asset.We offer•Flexible hours and floating days•Best of everything: autonomy and teamwork•Group insurance coverage•Group RRSP with employer contribution•Lots of social activities (board games, video games, 5@7, etc.)•A dynamic and multicultural work environment•Accessible by public transport in the trendy Mile-End district •Possibility of remote workYou see yourself in this description and would like to join a well establish innovating company as a service manager in the Montreal area. Apply now! You can send us your resume at the following address: isabelle.gauthier@randstad.caAdvantages•Flexible hours and floating days•Best of everything: autonomy and teamwork•Group insurance coverage•Group RRSP with employer contribution•Lots of social activities (board games, video games, 5@7, etc.)•A dynamic and multicultural work environment•Accessible by public transport in the trendy Mile-End district •Possibility of remote workResponsibilities•Understand and to align the support service, service level agreements (SLAs) and processes.•Implement and evolve customer support processes to enhance external customer satisfaction and internal stakeholders’ collaboration.•Assess support statistics and prepare detailed reports on the findings.•Formulate and revise customer support policies and promote their implementation.•Respond to potential regulatory complaints and managing escalated feedback.•Work closely with the Program Directors, Product Owners and Product Managers for Clinic / IOS and Laboratory solutions to make sure Voice of Customer is well understood and considered during product development.•Manage the Technical Customer Support department. It includes in particular managing the performance, give feedback, assess and manage training and development needs. It also includes managing the department’s budget.•Other related tasks.Qualifications•Bachelor’s degree, in business or information technology preferred;•Minimum 5 years' experience as a Customer / Technical Support Manager, preferably within a similar environment (advanced technology and/or digital industry);•Have demonstrated strong influence and leadership;•Communication, interpersonal and mediation skills;•Proficiency and fluency in English and French.•Quality and complaint handling experience an asset.SummaryYou see yourself in this description and would like to join a well establish innovating company as a service manager in the Montreal area. Apply now! You can send us your resume at the following address: isabelle.gauthier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      We are looking for an Android Tech Lead to join our dynamic and diverse team. Our mission is to create, develop and maintain first-class native mobile apps on Android and iOS for our clients, helping them achieve lifetime financial security and live healthier lives. We are a multi-site team that values communication, collaboration, transparency, and integrity. What you will do:As a Senior Android Developer, you will be joining one of our agile teams. Develop new features and improvements on Android & be responsible for quality throughout the development process.Collaborate and act as technical reference within the mobile team, and coach junior developers to use best practices to develop and test Android apps.Collaborate with Scrum Masters, Mobile Developers, Business System Analysts, User Experience architects and Testing Specialists to deliver high quality solutionsBe involved in scrum ceremonies to plan, estimate, design, develop and test features for deployment into production Participate in the discovery and evaluation of new technologies. AdvantagesWork from home until further notice, equipment provided by us, flex hours, potential to grow in the structure.ResponsibilitiesWe are looking for an Android Tech Lead to join our dynamic and diverse team. Our mission is to create, develop and maintain first-class native mobile apps on Android and iOS for our clients, helping them achieve lifetime financial security and live healthier lives. We are a multi-site team that values communication, collaboration, transparency, and integrity. What you will do:As a Senior Android Developer, you will be joining one of our agile teams. Develop new features and improvements on Android & be responsible for quality throughout the development process.Collaborate and act as technical reference within the mobile team, and coach junior developers to use best practices to develop and test Android apps.Collaborate with Scrum Masters, Mobile Developers, Business System Analysts, User Experience architects and Testing Specialists to deliver high quality solutionsBe involved in scrum ceremonies to plan, estimate, design, develop and test features for deployment into production Participate in the discovery and evaluation of new technologies. QualificationsBachelor’s degree or equivalent education/experience5+ years of experience with native mobile development on Android, including continuous integration and automation7+ years of software development experience2+ year experience in Agile/Scrum frameworkAbility to write clean and scalable code in Kotlin and Java, respecting SOLID principles.Capability of building, debugging, profiling and optimizing Android AppsExperience in creating and releasing complex Android Apps to the Play StoreREST / SOAP or any other Web API standards, knowledge of JSON / XML formats Familiar with Test Driven Development (TDD) and ability to write Unit, Integration and Espresso (UI) tests.Knowledge of common Android design patterns (VIPER, MVVM)Knowledge of RxJava/RXKotlin, Coroutines, Fragment-to-Fragment through interfacesKnowledge of DevOps tools : Jenkins, Splunk, ArtifactoryExperience with backend developmentGreat analytical skills; able to assess alternatives, risks, and benefits; attention to detailTeamwork with ability to collaborative with others (technical and non-technical)Good communication, motivation, organization, and client-focus Good organizational and time management skillsSummaryWe are looking for a Senior Android Developer who is passionate about the most recent tech and wants to impact over 2 million users.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for an Android Tech Lead to join our dynamic and diverse team. Our mission is to create, develop and maintain first-class native mobile apps on Android and iOS for our clients, helping them achieve lifetime financial security and live healthier lives. We are a multi-site team that values communication, collaboration, transparency, and integrity. What you will do:As a Senior Android Developer, you will be joining one of our agile teams. Develop new features and improvements on Android & be responsible for quality throughout the development process.Collaborate and act as technical reference within the mobile team, and coach junior developers to use best practices to develop and test Android apps.Collaborate with Scrum Masters, Mobile Developers, Business System Analysts, User Experience architects and Testing Specialists to deliver high quality solutionsBe involved in scrum ceremonies to plan, estimate, design, develop and test features for deployment into production Participate in the discovery and evaluation of new technologies. AdvantagesWork from home until further notice, equipment provided by us, flex hours, potential to grow in the structure.ResponsibilitiesWe are looking for an Android Tech Lead to join our dynamic and diverse team. Our mission is to create, develop and maintain first-class native mobile apps on Android and iOS for our clients, helping them achieve lifetime financial security and live healthier lives. We are a multi-site team that values communication, collaboration, transparency, and integrity. What you will do:As a Senior Android Developer, you will be joining one of our agile teams. Develop new features and improvements on Android & be responsible for quality throughout the development process.Collaborate and act as technical reference within the mobile team, and coach junior developers to use best practices to develop and test Android apps.Collaborate with Scrum Masters, Mobile Developers, Business System Analysts, User Experience architects and Testing Specialists to deliver high quality solutionsBe involved in scrum ceremonies to plan, estimate, design, develop and test features for deployment into production Participate in the discovery and evaluation of new technologies. QualificationsBachelor’s degree or equivalent education/experience5+ years of experience with native mobile development on Android, including continuous integration and automation7+ years of software development experience2+ year experience in Agile/Scrum frameworkAbility to write clean and scalable code in Kotlin and Java, respecting SOLID principles.Capability of building, debugging, profiling and optimizing Android AppsExperience in creating and releasing complex Android Apps to the Play StoreREST / SOAP or any other Web API standards, knowledge of JSON / XML formats Familiar with Test Driven Development (TDD) and ability to write Unit, Integration and Espresso (UI) tests.Knowledge of common Android design patterns (VIPER, MVVM)Knowledge of RxJava/RXKotlin, Coroutines, Fragment-to-Fragment through interfacesKnowledge of DevOps tools : Jenkins, Splunk, ArtifactoryExperience with backend developmentGreat analytical skills; able to assess alternatives, risks, and benefits; attention to detailTeamwork with ability to collaborative with others (technical and non-technical)Good communication, motivation, organization, and client-focus Good organizational and time management skillsSummaryWe are looking for a Senior Android Developer who is passionate about the most recent tech and wants to impact over 2 million users.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Intermediate to Senior QA automation Developer Your role will focus on the followingAutomated feature-level test development of Web and REST API applications. Use the actual automation tools and help to enhance them. Contribute to the development of the company’s automated testing architecture. Collaborate with the team to develop effective test strategies  Identify test requirements from specifications and map to test case requirements  Develop, document and maintain functional automated test cases  Migrate existing manual test cases  Implement code coverage reports  Work within an agile development model  Isolate, replicate, and accurately report issues Properly communicate test activities, estimates, tasks, and status What you should bring to this positionBS Computer Science or equivalent experience  5+ years of experience in Quality Assurance automation  2-3+ years of experience coding in Java (other languages are a plus) Familiar with automation best practices for Web and REST API including page objecting, parallelization, and reporting Experience writing automated tests in a BDD framework such as Cucumber. However, new ideas and tools are always welcome (SoapUI, Selenium, Appium) Experience creating back-end automated frameworks (using REST assured is a plus)  Experience setting up automation pipelines with CI/CD is a plus  Front-end automation experience (iOS/Android) is a big plus. Bilingual with strong written, descriptive and oral communication skills  Motivation to learn and to share your knowledge. Solid Leadership abilities. Able to work collaboratively with different teams and influence their decisions in a positive way. Collaborative individual. Problem solver and critical thinker  Eligible to work in Canada (Citizen/Permanent Resident)  AdvantagesWork from home for the foreseeable future. Company located downton Montreal. contract at 37.5 hours a weekResponsibilitiesYour role will focus on the followingAutomated feature-level test development of Web and REST API applications. Use the actual automation tools and help to enhance them. Contribute to the development of the company’s automated testing architecture. Collaborate with the team to develop effective test strategies  Identify test requirements from specifications and map to test case requirements  Develop, document and maintain functional automated test cases  Migrate existing manual test cases  Implement code coverage reports  Work within an agile development model  Isolate, replicate, and accurately report issues Properly communicate test activities, estimates, tasks, and status QualificationsWhat you should bring to this positionBS Computer Science or equivalent experience  5+ years of experience in Quality Assurance automation  2-3+ years of experience coding in Java (other languages are a plus) Familiar with automation best practices for Web and REST API including page objecting, parallelization, and reporting Experience writing automated tests in a BDD framework such as Cucumber. However, new ideas and tools are always welcome (SoapUI, Selenium, Appium) Experience creating back-end automated frameworks (using REST assured is a plus)  Experience setting up automation pipelines with CI/CD is a plus  Front-end automation experience (iOS/Android) is a big plus. Bilingual with strong written, descriptive and oral communication skills  Motivation to learn and to share your knowledge. Solid Leadership abilities. Able to work collaboratively with different teams and influence their decisions in a positive way. Collaborative individual. Problem solver and critical thinker  Eligible to work in Canada (Citizen/Permanent Resident)  SummaryWhat you should bring to this positionBS Computer Science or equivalent experience  5+ years of experience in Quality Assurance automation  2-3+ years of experience coding in Java (other languages are a plus) Familiar with automation best practices for Web and REST API including page objecting, parallelization, and reporting Experience writing automated tests in a BDD framework such as Cucumber. However, new ideas and tools are always welcome (SoapUI, Selenium, Appium) Experience creating back-end automated frameworks (using REST assured is a plus)  Experience setting up automation pipelines with CI/CD is a plus  Front-end automation experience (iOS/Android) is a big plus. Bilingual with strong written, descriptive and oral communication skills  Motivation to learn and to share your knowledge. Solid Leadership abilities. Able to work collaboratively with different teams and influence their decisions in a positive way. Collaborative individual. Problem solver and critical thinker  Eligible to work in Canada (Citizen/Permanent Resident)  Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Intermediate to Senior QA automation Developer Your role will focus on the followingAutomated feature-level test development of Web and REST API applications. Use the actual automation tools and help to enhance them. Contribute to the development of the company’s automated testing architecture. Collaborate with the team to develop effective test strategies  Identify test requirements from specifications and map to test case requirements  Develop, document and maintain functional automated test cases  Migrate existing manual test cases  Implement code coverage reports  Work within an agile development model  Isolate, replicate, and accurately report issues Properly communicate test activities, estimates, tasks, and status What you should bring to this positionBS Computer Science or equivalent experience  5+ years of experience in Quality Assurance automation  2-3+ years of experience coding in Java (other languages are a plus) Familiar with automation best practices for Web and REST API including page objecting, parallelization, and reporting Experience writing automated tests in a BDD framework such as Cucumber. However, new ideas and tools are always welcome (SoapUI, Selenium, Appium) Experience creating back-end automated frameworks (using REST assured is a plus)  Experience setting up automation pipelines with CI/CD is a plus  Front-end automation experience (iOS/Android) is a big plus. Bilingual with strong written, descriptive and oral communication skills  Motivation to learn and to share your knowledge. Solid Leadership abilities. Able to work collaboratively with different teams and influence their decisions in a positive way. Collaborative individual. Problem solver and critical thinker  Eligible to work in Canada (Citizen/Permanent Resident)  AdvantagesWork from home for the foreseeable future. Company located downton Montreal. contract at 37.5 hours a weekResponsibilitiesYour role will focus on the followingAutomated feature-level test development of Web and REST API applications. Use the actual automation tools and help to enhance them. Contribute to the development of the company’s automated testing architecture. Collaborate with the team to develop effective test strategies  Identify test requirements from specifications and map to test case requirements  Develop, document and maintain functional automated test cases  Migrate existing manual test cases  Implement code coverage reports  Work within an agile development model  Isolate, replicate, and accurately report issues Properly communicate test activities, estimates, tasks, and status QualificationsWhat you should bring to this positionBS Computer Science or equivalent experience  5+ years of experience in Quality Assurance automation  2-3+ years of experience coding in Java (other languages are a plus) Familiar with automation best practices for Web and REST API including page objecting, parallelization, and reporting Experience writing automated tests in a BDD framework such as Cucumber. However, new ideas and tools are always welcome (SoapUI, Selenium, Appium) Experience creating back-end automated frameworks (using REST assured is a plus)  Experience setting up automation pipelines with CI/CD is a plus  Front-end automation experience (iOS/Android) is a big plus. Bilingual with strong written, descriptive and oral communication skills  Motivation to learn and to share your knowledge. Solid Leadership abilities. Able to work collaboratively with different teams and influence their decisions in a positive way. Collaborative individual. Problem solver and critical thinker  Eligible to work in Canada (Citizen/Permanent Resident)  SummaryWhat you should bring to this positionBS Computer Science or equivalent experience  5+ years of experience in Quality Assurance automation  2-3+ years of experience coding in Java (other languages are a plus) Familiar with automation best practices for Web and REST API including page objecting, parallelization, and reporting Experience writing automated tests in a BDD framework such as Cucumber. However, new ideas and tools are always welcome (SoapUI, Selenium, Appium) Experience creating back-end automated frameworks (using REST assured is a plus)  Experience setting up automation pipelines with CI/CD is a plus  Front-end automation experience (iOS/Android) is a big plus. Bilingual with strong written, descriptive and oral communication skills  Motivation to learn and to share your knowledge. Solid Leadership abilities. Able to work collaboratively with different teams and influence their decisions in a positive way. Collaborative individual. Problem solver and critical thinker  Eligible to work in Canada (Citizen/Permanent Resident)  Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      We are looking for a Senior Android Developer to join our dynamic and diverse team. Our mission is to create, develop and maintain first-class native mobile apps on Android and iOS for our clients, helping them achieve lifetime financial security and live healthier lives. We are a multi-site team that values communication, collaboration, transparency, and integrity. What you will do:As a Senior Android Developer, you will be joining one of our agile teams. Develop new features and improvements on Android & be responsible for quality throughout the development process.Collaborate and act as technical reference within the mobile team, and coach junior developers to use best practices to develop and test Android apps.Collaborate with Scrum Masters, Mobile Developers, Business System Analysts, User Experience architects and Testing Specialists to deliver high quality solutionsBe involved in scrum ceremonies to plan, estimate, design, develop and test features for deployment into production Participate in the discovery and evaluation of new technologies. AdvantagesWork from home until further notice, equipment provided by us, flex hours, potential to grow in the structure.ResponsibilitiesWe are looking for a Senior Android Developer to join our dynamic and diverse team. Our mission is to create, develop and maintain first-class native mobile apps on Android and iOS for our clients, helping them achieve lifetime financial security and live healthier lives. We are a multi-site team that values communication, collaboration, transparency, and integrity. What you will do:As a Senior Android Developer, you will be joining one of our agile teams. Develop new features and improvements on Android & be responsible for quality throughout the development process.Collaborate and act as technical reference within the mobile team, and coach junior developers to use best practices to develop and test Android apps.Collaborate with Scrum Masters, Mobile Developers, Business System Analysts, User Experience architects and Testing Specialists to deliver high quality solutionsBe involved in scrum ceremonies to plan, estimate, design, develop and test features for deployment into production Participate in the discovery and evaluation of new technologies. QualificationsBachelor’s degree or equivalent education/experience3+ years of experience with native mobile development on Android, including continuous integration and automation4+ years of software development experience1+ year experience in Agile/Scrum frameworkAbility to write clean and scalable code in Kotlin and Java, respecting SOLID principles.Capability of building, debugging, profiling and optimizing Android AppsExperience in creating and releasing complex Android Apps to the Play StoreREST / SOAP or any other Web API standards, knowledge of JSON / XML formats Familiar with Test Driven Development (TDD) and ability to write Unit, Integration and Espresso (UI) tests.Knowledge of common Android design patterns (VIPER, MVVM)Knowledge of RxJava/RXKotlin, Coroutines, Fragment-to-Fragment through interfacesKnowledge of DevOps tools : Jenkins, Splunk, ArtifactoryExperience with backend developmentGreat analytical skills; able to assess alternatives, risks, and benefits; attention to detailTeamwork with ability to collaborative with others (technical and non-technical)Good communication, motivation, organization, and client-focus Good organizational and time management skillsSummaryWe are looking for a Senior Android Developer who is passionate about the most recent tech and wants to impact over 2 million users.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a Senior Android Developer to join our dynamic and diverse team. Our mission is to create, develop and maintain first-class native mobile apps on Android and iOS for our clients, helping them achieve lifetime financial security and live healthier lives. We are a multi-site team that values communication, collaboration, transparency, and integrity. What you will do:As a Senior Android Developer, you will be joining one of our agile teams. Develop new features and improvements on Android & be responsible for quality throughout the development process.Collaborate and act as technical reference within the mobile team, and coach junior developers to use best practices to develop and test Android apps.Collaborate with Scrum Masters, Mobile Developers, Business System Analysts, User Experience architects and Testing Specialists to deliver high quality solutionsBe involved in scrum ceremonies to plan, estimate, design, develop and test features for deployment into production Participate in the discovery and evaluation of new technologies. AdvantagesWork from home until further notice, equipment provided by us, flex hours, potential to grow in the structure.ResponsibilitiesWe are looking for a Senior Android Developer to join our dynamic and diverse team. Our mission is to create, develop and maintain first-class native mobile apps on Android and iOS for our clients, helping them achieve lifetime financial security and live healthier lives. We are a multi-site team that values communication, collaboration, transparency, and integrity. What you will do:As a Senior Android Developer, you will be joining one of our agile teams. Develop new features and improvements on Android & be responsible for quality throughout the development process.Collaborate and act as technical reference within the mobile team, and coach junior developers to use best practices to develop and test Android apps.Collaborate with Scrum Masters, Mobile Developers, Business System Analysts, User Experience architects and Testing Specialists to deliver high quality solutionsBe involved in scrum ceremonies to plan, estimate, design, develop and test features for deployment into production Participate in the discovery and evaluation of new technologies. QualificationsBachelor’s degree or equivalent education/experience3+ years of experience with native mobile development on Android, including continuous integration and automation4+ years of software development experience1+ year experience in Agile/Scrum frameworkAbility to write clean and scalable code in Kotlin and Java, respecting SOLID principles.Capability of building, debugging, profiling and optimizing Android AppsExperience in creating and releasing complex Android Apps to the Play StoreREST / SOAP or any other Web API standards, knowledge of JSON / XML formats Familiar with Test Driven Development (TDD) and ability to write Unit, Integration and Espresso (UI) tests.Knowledge of common Android design patterns (VIPER, MVVM)Knowledge of RxJava/RXKotlin, Coroutines, Fragment-to-Fragment through interfacesKnowledge of DevOps tools : Jenkins, Splunk, ArtifactoryExperience with backend developmentGreat analytical skills; able to assess alternatives, risks, and benefits; attention to detailTeamwork with ability to collaborative with others (technical and non-technical)Good communication, motivation, organization, and client-focus Good organizational and time management skillsSummaryWe are looking for a Senior Android Developer who is passionate about the most recent tech and wants to impact over 2 million users.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Etobicoke, Ontario
      • Permanent
      Our client, who has a young dynamic IT team, has an immediate hiring requirement for a Technical HelpDesk Technician who will work in collaboration with other support Technicians.. The ideal candidate has flawless communication skills, has a driven customer service mindset to fix and make things right, who has high energy and loves helping people!AdvantagesWith over 160 employees, our firm is a small but dynamic work environment where quality work/life balance is valued. We offer a challenging, satisfying and rewarding experience.ResponsibilitiesPosition Overview:Collaborate / work with other helpdesk staff to provide desktop hardware/software support to business users.Respond to and resolve issues in a timely manner, escalating as required ensuring effective and timely resolution.Provide support for the installation and testing of computer systems, desktop applications, printers and other peripherals and assist with the maintenance active directory, mobile device management and email services.Keep the Supervisor, IT Infrastructure and IT team apprised of the status of all problems, issues and assigned projects on a regular basis and as-needed basis.QualificationsTechnical Support desktop level and virtual 3-5 yearsExceptional Customer Service & Internal Client facing skills 3-5 yearsMUST HAVE excellent Oral and Written communication skills 3-5 yearsMUST HAVE - User Administration in Active Directory and Exchange 2-3 yearsTicketing systems either ManageEngine and or ServiceDesk Plus 2-3 yearsExp. with all of: OS in MS Office 365, Windows 10, iOS and Android 2-3 yearsMDM - Mobile Device support and management 1-2 yearsCITRIX Virtual applications and Desktops set up 2-3 yearsRelated certifications A+ and MCSE 1-2 yearsIT Degree / Diploma 3-5 yearsSummaryCome and join our team and make a difference to the customer experience. Please forward your resume to Samia Hussaini at samia.hussaini@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client, who has a young dynamic IT team, has an immediate hiring requirement for a Technical HelpDesk Technician who will work in collaboration with other support Technicians.. The ideal candidate has flawless communication skills, has a driven customer service mindset to fix and make things right, who has high energy and loves helping people!AdvantagesWith over 160 employees, our firm is a small but dynamic work environment where quality work/life balance is valued. We offer a challenging, satisfying and rewarding experience.ResponsibilitiesPosition Overview:Collaborate / work with other helpdesk staff to provide desktop hardware/software support to business users.Respond to and resolve issues in a timely manner, escalating as required ensuring effective and timely resolution.Provide support for the installation and testing of computer systems, desktop applications, printers and other peripherals and assist with the maintenance active directory, mobile device management and email services.Keep the Supervisor, IT Infrastructure and IT team apprised of the status of all problems, issues and assigned projects on a regular basis and as-needed basis.QualificationsTechnical Support desktop level and virtual 3-5 yearsExceptional Customer Service & Internal Client facing skills 3-5 yearsMUST HAVE excellent Oral and Written communication skills 3-5 yearsMUST HAVE - User Administration in Active Directory and Exchange 2-3 yearsTicketing systems either ManageEngine and or ServiceDesk Plus 2-3 yearsExp. with all of: OS in MS Office 365, Windows 10, iOS and Android 2-3 yearsMDM - Mobile Device support and management 1-2 yearsCITRIX Virtual applications and Desktops set up 2-3 yearsRelated certifications A+ and MCSE 1-2 yearsIT Degree / Diploma 3-5 yearsSummaryCome and join our team and make a difference to the customer experience. Please forward your resume to Samia Hussaini at samia.hussaini@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario.This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.5/hour.Location: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 7th, 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS - Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to tahina.renord@randstad.ca with the subject "Customer Service - Ontario "Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service Representative Tech industryFull time and permanent June 7th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario.This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.5/hour.Location: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 7th, 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS - Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to tahina.renord@randstad.ca with the subject "Customer Service - Ontario "Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service Representative Tech industryFull time and permanent June 7th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Permanent
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario.This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.5/hour.Location: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 28thOrientation: June 18th (Just one day)Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS - Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to yasameen.aljanabi@randstad.ca with the subject "Customer Service - Ontario "Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryIf you are interested, apply now!1) Apply online2) Send a copy of your resume to Kamalpreet.kular@randstad.ca and mention "Customer Service Work From Home"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario.This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.5/hour.Location: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 28thOrientation: June 18th (Just one day)Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS - Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to yasameen.aljanabi@randstad.ca with the subject "Customer Service - Ontario "Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryIf you are interested, apply now!1) Apply online2) Send a copy of your resume to Kamalpreet.kular@randstad.ca and mention "Customer Service Work From Home"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Verdun, Québec
      • Contract
      We are pursuing the most important technological upgrade in its history. We are reviewing our systems and processes to simplify them and better align them with the needs of our customers. Come and work within a multidisciplinary team that manages and delivers the multichannel projects of the bank of tomorrow. Do you love technology? Do you like working on concrete projects? Are you naturally curious and like to challenge existing ideas? If you are a contagious energy enthusiast, show initiative and like to work in a team, we invite you to read the following!Being a digital channel developer with us means:• Have a direct impact on the customer experience• Participate in the overhaul of the transversal architecture of digital channels• Being able to see concretely the final product of his work• Challenge your fellow architects and designers and develop the team as a whole• Participate in a multitude of large-scale projectsYou are the ideal candidate if you master:• Javascript (AngularJS, React, Redux)• CSS• Really critical performance• Good memory management• Rigor in code optimization• Master the Camunda programming languageMore :• Mobile development (iOS, Android)• GraphQL• DevOpsWhat we offer you:• A constantly evolving work environment• Environment where the complexity of technological environments promotes development and encourages work / life balance• A collaborative and dynamic work climate• Competitive compensation• Competitive social benefits• A continuous training and development programAdvantages________________________________________________________________________________Responsibilities________________________________________________________________________________Qualifications________________________________________________________________________________Summary________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are pursuing the most important technological upgrade in its history. We are reviewing our systems and processes to simplify them and better align them with the needs of our customers. Come and work within a multidisciplinary team that manages and delivers the multichannel projects of the bank of tomorrow. Do you love technology? Do you like working on concrete projects? Are you naturally curious and like to challenge existing ideas? If you are a contagious energy enthusiast, show initiative and like to work in a team, we invite you to read the following!Being a digital channel developer with us means:• Have a direct impact on the customer experience• Participate in the overhaul of the transversal architecture of digital channels• Being able to see concretely the final product of his work• Challenge your fellow architects and designers and develop the team as a whole• Participate in a multitude of large-scale projectsYou are the ideal candidate if you master:• Javascript (AngularJS, React, Redux)• CSS• Really critical performance• Good memory management• Rigor in code optimization• Master the Camunda programming languageMore :• Mobile development (iOS, Android)• GraphQL• DevOpsWhat we offer you:• A constantly evolving work environment• Environment where the complexity of technological environments promotes development and encourages work / life balance• A collaborative and dynamic work climate• Competitive compensation• Competitive social benefits• A continuous training and development programAdvantages________________________________________________________________________________Responsibilities________________________________________________________________________________Qualifications________________________________________________________________________________Summary________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you a Senior DevOps with more than 3 years of experience? Here is the opportunity to grow into one of the largest insurance and finance companies in the world! Your mission will be to design, develop, implement, support and analyze large-scale tools and systems that support the end-to-end development process of multi-site teams (Montreal, Toronto, Waterloo and Gurgaon, India). If you are interested in a role of “Guardian of the DevOps infrastructure”, specific to the development and deployment of mobile applications, then this opportunity is for you!AdvantagesWhy do you want to get this Senior DevOps job:•Reputable company;•Complete Group Insurance;•Stock purchase option•Competitive salary;•Annual bonus•4 weeks vacation.ResponsibilitiesReporting to the DevOps Team Lead, the incumbent based in Montreal will be responsible for:•Deploy, configure, manage and perform ongoing maintenance of the technical infrastructure;•Collaborate with architects, designers, business systems analysts, application analysts, operations teams and test specialists to deliver fully automated ALM systems;•Provide, maintain and manage the appropriate publication policies, standards and procedures as well as for information security in all solutions;•Create, troubleshoot or improve automated deployment tools and processes.QualificationsTo excel in this role, you will need the following technical knowledge:•BAC or equivalent relevant experience;•Relevant experience in native mobile development on IOS and Android;•Experience in PERL, Shell, Python, Ruby scripts, etc .;•Solid experience as DevOps in CI / CD environment;•Knowledge of source code management tools such as TFS, Bitbucket, Git;•Knowledge of deployment tools such as Chef and Ansible in different environments (IAAS / PAAS / SAAS);•Knowledge of Docker;•Work experience in an Agile / Kanban environment;•Strong collaborative and communicative skills;•Bilingual (impeccable English and functional French).SummaryThank you for applying for this Senior DevOps position in Montreal. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a Senior DevOps with more than 3 years of experience? Here is the opportunity to grow into one of the largest insurance and finance companies in the world! Your mission will be to design, develop, implement, support and analyze large-scale tools and systems that support the end-to-end development process of multi-site teams (Montreal, Toronto, Waterloo and Gurgaon, India). If you are interested in a role of “Guardian of the DevOps infrastructure”, specific to the development and deployment of mobile applications, then this opportunity is for you!AdvantagesWhy do you want to get this Senior DevOps job:•Reputable company;•Complete Group Insurance;•Stock purchase option•Competitive salary;•Annual bonus•4 weeks vacation.ResponsibilitiesReporting to the DevOps Team Lead, the incumbent based in Montreal will be responsible for:•Deploy, configure, manage and perform ongoing maintenance of the technical infrastructure;•Collaborate with architects, designers, business systems analysts, application analysts, operations teams and test specialists to deliver fully automated ALM systems;•Provide, maintain and manage the appropriate publication policies, standards and procedures as well as for information security in all solutions;•Create, troubleshoot or improve automated deployment tools and processes.QualificationsTo excel in this role, you will need the following technical knowledge:•BAC or equivalent relevant experience;•Relevant experience in native mobile development on IOS and Android;•Experience in PERL, Shell, Python, Ruby scripts, etc .;•Solid experience as DevOps in CI / CD environment;•Knowledge of source code management tools such as TFS, Bitbucket, Git;•Knowledge of deployment tools such as Chef and Ansible in different environments (IAAS / PAAS / SAAS);•Knowledge of Docker;•Work experience in an Agile / Kanban environment;•Strong collaborative and communicative skills;•Bilingual (impeccable English and functional French).SummaryThank you for applying for this Senior DevOps position in Montreal. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Permanent
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario.This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.5/hour.Location: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 7th, 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS - Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to yasameen.aljanabi@randstad.ca with the subject "Customer Service - Ontario "Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service Representative Tech industryFull time and permanent June 7th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario.This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.5/hour.Location: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 7th, 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS - Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to yasameen.aljanabi@randstad.ca with the subject "Customer Service - Ontario "Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service Representative Tech industryFull time and permanent June 7th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montreal, Québec
      • Contract
      DESCRIPTIF D'EMPLOITitre de l'emploi : Agent technique, support bureautiqueDirection :RôleRelevant du directeur adjoint, vous vous assurez du maintien de l’environnement bureautique enagissant comme personne-ressource auprès des utilisateurs. Cela comprend tous les logiciels et leséquipements que ce soit au bureau de l’utilisateur, dans les salles de rencontre et périphérique commeimprimante. Plus spécifiquement vous devez répondre aux demandes de service et aux incidentsenregistrés dans le système de billetterie le tout selon votre champ de compétence. Vous devezégalement suivre les procédures produites par les techniciens, les administrateurs réseaux et lesadministrateurs réseaux principaux. Vous travaillez en étroite collaboration avec l’équipe de supportinformatique.Responsabilités• Assurer le support informatique et la formation aux utilisateurs que ce soit pour leur PC ou lespériphériques utilisés comme les imprimantes, le système téléphonique, IPad, iPhone et lavisioconférence;• Recevoir, traiter, résoudre et documenter les demandes de service et incident provenant dusystème de billetterie en lien avec le support aux utilisateurs;• Transmettre les incidents hors du champ d’expertise aux techniciens informatique/bureautique ouaux administrateurs système;• Collaborer activement dans la gestion du parc informatique ce qui comprend l’installation, laconfiguration, la documentation et l’entretien des équipements et des logiciels. Maintenirl’inventaire à jour des équipements et des logiciels;• Gérer les demandes et organiser les visioconférences;• Maintenir les standards et les procédures élaborés par les techniciens et les administrateurssystème;• Effectuer la maintenance de l’ensemble des imprimantes de l’organisation;• Rédiger, au besoin, la documentation technique et la documentation destinée aux usagers en lienavec les demandes de support informatique et les problèmes rapportés;• Assister let collaborer avec le personnel informatique dans la réalisation des activités de laDirection;• Participer à des projets spéciaux tels que la prise d’inventaire, vente d’ordinateurs, l’AGA, lesexamens et autres événements à l’externe;• Gestion du système téléphonique en lien avec les standards et la documentation établie;• Création des comptes d’accès, boites courriels dans l’environnement bureautique;• Effectuer toute autre tâche connexe.Exigences minimales• Diplôme d’études professionnelles en informatique. Chaque année de scolarité manquante peutêtre compensée par deux (2) années d’expérience pertinentes à l’emploi;• Expérience pertinente d’au moins trois (3) ans en support bureautique au sein d’un serviceinformatique. L’expérience manquante peut être compensée par une scolarité pertinente,supérieure à ce qui est exigé;• Très bonne connaissance du français;• Connaissance de base de l’anglais;• Excellente connaissance technique des composantes d’un poste de travail de type PC et dusystème d’exploitation Windows, Active Directory, Group Policy, Exchange;• Bonne connaissance des systèmes d’exploitation iOS;• Bonne connaissance de la suite Microsoft Office 365;• Connaissance de base en réseautique: commutateurs, routeurs, sans-fil, VLAN, VPN;• Grande facilité d’adaptation aux nouveaux logiciels et équipements informatiques;• Avoir des aptitudes dans l’analyse d’incident et de problème pour chercher une solution durable;• Connaissance de SCCM un atout;• Connaissance des processus ITIL un atout.Compétences et caractéristiques recherchées• Écoute, analyse et résolutions de problèmes;• Dynamique et passionné par le service à la clientèle;• Autonomie, organisation et sens des priorités;• Excellentes habiletés de relations interpersonnelles et de travail d’équipe;• Créativité pour trouver des solutions efficaces pour répondre aux demandes;• Rigueur et cohérence et faire preuve d’intégrité;• Habileté à apprendre de nouveaux logiciels.AdvantagesDESCRIPTIF D'EMPLOITitre de l'emploi : Agent technique, support bureautiqueDirection :RôleRelevant du directeur adjoint, vous vous assurez du maintien de l’environnement bureautique enagissant comme personne-ressource auprès des utilisateurs. Cela comprend tous les logiciels et leséquipements que ce soit au bureau de l’utilisateur, dans les salles de rencontre et périphérique commeimprimante. Plus spécifiquement vous devez répondre aux demandes de service et aux incidentsenregistrés dans le système de billetterie le tout selon votre champ de compétence. Vous devezégalement suivre les procédures produites par les techniciens, les administrateurs réseaux et lesadministrateurs réseaux principaux. Vous travaillez en étroite collaboration avec l’équipe de supportinformatique.Responsabilités• Assurer le support informatique et la formation aux utilisateurs que ce soit pour leur PC ou lespériphériques utilisés comme les imprimantes, le système téléphonique, IPad, iPhone et lavisioconférence;• Recevoir, traiter, résoudre et documenter les demandes de service et incident provenant dusystème de billetterie en lien avec le support aux utilisateurs;• Transmettre les incidents hors du champ d’expertise aux techniciens informatique/bureautique ouaux administrateurs système;• Collaborer activement dans la gestion du parc informatique ce qui comprend l’installation, laconfiguration, la documentation et l’entretien des équipements et des logiciels. Maintenirl’inventaire à jour des équipements et des logiciels;• Gérer les demandes et organiser les visioconférences;• Maintenir les standards et les procédures élaborés par les techniciens et les administrateurssystème;• Effectuer la maintenance de l’ensemble des imprimantes de l’organisation;• Rédiger, au besoin, la documentation technique et la documentation destinée aux usagers en lienavec les demandes de support informatique et les problèmes rapportés;• Assister let collaborer avec le personnel informatique dans la réalisation des activités de laDirection;• Participer à des projets spéciaux tels que la prise d’inventaire, vente d’ordinateurs, l’AGA, lesexamens et autres événements à l’externe;• Gestion du système téléphonique en lien avec les standards et la documentation établie;• Création des comptes d’accès, boites courriels dans l’environnement bureautique;• Effectuer toute autre tâche connexe.Exigences minimales• Diplôme d’études professionnelles en informatique. Chaque année de scolarité manquante peutêtre compensée par deux (2) années d’expérience pertinentes à l’emploi;• Expérience pertinente d’au moins trois (3) ans en support bureautique au sein d’un serviceinformatique. L’expérience manquante peut être compensée par une scolarité pertinente,supérieure à ce qui est exigé;• Très bonne connaissance du français;• Connaissance de base de l’anglais;• Excellente connaissance technique des composantes d’un poste de travail de type PC et dusystème d’exploitation Windows, Active Directory, Group Policy, Exchange;• Bonne connaissance des systèmes d’exploitation iOS;• Bonne connaissance de la suite Microsoft Office 365;• Connaissance de base en réseautique: commutateurs, routeurs, sans-fil, VLAN, VPN;• Grande facilité d’adaptation aux nouveaux logiciels et équipements informatiques;• Avoir des aptitudes dans l’analyse d’incident et de problème pour chercher une solution durable;• Connaissance de SCCM un atout;• Connaissance des processus ITIL un atout.Compétences et caractéristiques recherchées• Écoute, analyse et résolutions de problèmes;• Dynamique et passionné par le service à la clientèle;• Autonomie, organisation et sens des priorités;• Excellentes habiletés de relations interpersonnelles et de travail d’équipe;• Créativité pour trouver des solutions efficaces pour répondre aux demandes;• Rigueur et cohérence et faire preuve d’intégrité;• Habileté à apprendre de nouveaux logiciels.ResponsibilitiesDESCRIPTIF D'EMPLOITitre de l'emploi : Agent technique, support bureautiqueDirection :RôleRelevant du directeur adjoint, vous vous assurez du maintien de l’environnement bureautique enagissant comme personne-ressource auprès des utilisateurs. Cela comprend tous les logiciels et leséquipements que ce soit au bureau de l’utilisateur, dans les salles de rencontre et périphérique commeimprimante. Plus spécifiquement vous devez répondre aux demandes de service et aux incidentsenregistrés dans le système de billetterie le tout selon votre champ de compétence. Vous devezégalement suivre les procédures produites par les techniciens, les administrateurs réseaux et lesadministrateurs réseaux principaux. Vous travaillez en étroite collaboration avec l’équipe de supportinformatique.Responsabilités• Assurer le support informatique et la formation aux utilisateurs que ce soit pour leur PC ou lespériphériques utilisés comme les imprimantes, le système téléphonique, IPad, iPhone et lavisioconférence;• Recevoir, traiter, résoudre et documenter les demandes de service et incident provenant dusystème de billetterie en lien avec le support aux utilisateurs;• Transmettre les incidents hors du champ d’expertise aux techniciens informatique/bureautique ouaux administrateurs système;• Collaborer activement dans la gestion du parc informatique ce qui comprend l’installation, laconfiguration, la documentation et l’entretien des équipements et des logiciels. Maintenirl’inventaire à jour des équipements et des logiciels;• Gérer les demandes et organiser les visioconférences;• Maintenir les standards et les procédures élaborés par les techniciens et les administrateurssystème;• Effectuer la maintenance de l’ensemble des imprimantes de l’organisation;• Rédiger, au besoin, la documentation technique et la documentation destinée aux usagers en lienavec les demandes de support informatique et les problèmes rapportés;• Assister let collaborer avec le personnel informatique dans la réalisation des activités de laDirection;• Participer à des projets spéciaux tels que la prise d’inventaire, vente d’ordinateurs, l’AGA, lesexamens et autres événements à l’externe;• Gestion du système téléphonique en lien avec les standards et la documentation établie;• Création des comptes d’accès, boites courriels dans l’environnement bureautique;• Effectuer toute autre tâche connexe.Exigences minimales• Diplôme d’études professionnelles en informatique. Chaque année de scolarité manquante peutêtre compensée par deux (2) années d’expérience pertinentes à l’emploi;• Expérience pertinente d’au moins trois (3) ans en support bureautique au sein d’un serviceinformatique. L’expérience manquante peut être compensée par une scolarité pertinente,supérieure à ce qui est exigé;• Très bonne connaissance du français;• Connaissance de base de l’anglais;• Excellente connaissance technique des composantes d’un poste de travail de type PC et dusystème d’exploitation Windows, Active Directory, Group Policy, Exchange;• Bonne connaissance des systèmes d’exploitation iOS;• Bonne connaissance de la suite Microsoft Office 365;• Connaissance de base en réseautique: commutateurs, routeurs, sans-fil, VLAN, VPN;• Grande facilité d’adaptation aux nouveaux logiciels et équipements informatiques;• Avoir des aptitudes dans l’analyse d’incident et de problème pour chercher une solution durable;• Connaissance de SCCM un atout;• Connaissance des processus ITIL un atout.Compétences et caractéristiques recherchées• Écoute, analyse et résolutions de problèmes;• Dynamique et passionné par le service à la clientèle;• Autonomie, organisation et sens des priorités;• Excellentes habiletés de relations interpersonnelles et de travail d’équipe;• Créativité pour trouver des solutions efficaces pour répondre aux demandes;• Rigueur et cohérence et faire preuve d’intégrité;• Habileté à apprendre de nouveaux logiciels.QualificationsDESCRIPTIF D'EMPLOITitre de l'emploi : Agent technique, support bureautiqueDirection :RôleRelevant du directeur adjoint, vous vous assurez du maintien de l’environnement bureautique enagissant comme personne-ressource auprès des utilisateurs. Cela comprend tous les logiciels et leséquipements que ce soit au bureau de l’utilisateur, dans les salles de rencontre et périphérique commeimprimante. Plus spécifiquement vous devez répondre aux demandes de service et aux incidentsenregistrés dans le système de billetterie le tout selon votre champ de compétence. Vous devezégalement suivre les procédures produites par les techniciens, les administrateurs réseaux et lesadministrateurs réseaux principaux. Vous travaillez en étroite collaboration avec l’équipe de supportinformatique.Responsabilités• Assurer le support informatique et la formation aux utilisateurs que ce soit pour leur PC ou lespériphériques utilisés comme les imprimantes, le système téléphonique, IPad, iPhone et lavisioconférence;• Recevoir, traiter, résoudre et documenter les demandes de service et incident provenant dusystème de billetterie en lien avec le support aux utilisateurs;• Transmettre les incidents hors du champ d’expertise aux techniciens informatique/bureautique ouaux administrateurs système;• Collaborer activement dans la gestion du parc informatique ce qui comprend l’installation, laconfiguration, la documentation et l’entretien des équipements et des logiciels. Maintenirl’inventaire à jour des équipements et des logiciels;• Gérer les demandes et organiser les visioconférences;• Maintenir les standards et les procédures élaborés par les techniciens et les administrateurssystème;• Effectuer la maintenance de l’ensemble des imprimantes de l’organisation;• Rédiger, au besoin, la documentation technique et la documentation destinée aux usagers en lienavec les demandes de support informatique et les problèmes rapportés;• Assister let collaborer avec le personnel informatique dans la réalisation des activités de laDirection;• Participer à des projets spéciaux tels que la prise d’inventaire, vente d’ordinateurs, l’AGA, lesexamens et autres événements à l’externe;• Gestion du système téléphonique en lien avec les standards et la documentation établie;• Création des comptes d’accès, boites courriels dans l’environnement bureautique;• Effectuer toute autre tâche connexe.Exigences minimales• Diplôme d’études professionnelles en informatique. Chaque année de scolarité manquante peutêtre compensée par deux (2) années d’expérience pertinentes à l’emploi;• Expérience pertinente d’au moins trois (3) ans en support bureautique au sein d’un serviceinformatique. L’expérience manquante peut être compensée par une scolarité pertinente,supérieure à ce qui est exigé;• Très bonne connaissance du français;• Connaissance de base de l’anglais;• Excellente connaissance technique des composantes d’un poste de travail de type PC et dusystème d’exploitation Windows, Active Directory, Group Policy, Exchange;• Bonne connaissance des systèmes d’exploitation iOS;• Bonne connaissance de la suite Microsoft Office 365;• Connaissance de base en réseautique: commutateurs, routeurs, sans-fil, VLAN, VPN;• Grande facilité d’adaptation aux nouveaux logiciels et équipements informatiques;• Avoir des aptitudes dans l’analyse d’incident et de problème pour chercher une solution durable;• Connaissance de SCCM un atout;• Connaissance des processus ITIL un atout.Compétences et caractéristiques recherchées• Écoute, analyse et résolutions de problèmes;• Dynamique et passionné par le service à la clientèle;• Autonomie, organisation et sens des priorités;• Excellentes habiletés de relations interpersonnelles et de travail d’équipe;• Créativité pour trouver des solutions efficaces pour répondre aux demandes;• Rigueur et cohérence et faire preuve d’intégrité;• Habileté à apprendre de nouveaux logiciels.SummaryDESCRIPTIF D'EMPLOITitre de l'emploi : Agent technique, support bureautiqueDirection :RôleRelevant du directeur adjoint, vous vous assurez du maintien de l’environnement bureautique enagissant comme personne-ressource auprès des utilisateurs. Cela comprend tous les logiciels et leséquipements que ce soit au bureau de l’utilisateur, dans les salles de rencontre et périphérique commeimprimante. Plus spécifiquement vous devez répondre aux demandes de service et aux incidentsenregistrés dans le système de billetterie le tout selon votre champ de compétence. Vous devezégalement suivre les procédures produites par les techniciens, les administrateurs réseaux et lesadministrateurs réseaux principaux. Vous travaillez en étroite collaboration avec l’équipe de supportinformatique.Responsabilités• Assurer le support informatique et la formation aux utilisateurs que ce soit pour leur PC ou lespériphériques utilisés comme les imprimantes, le système téléphonique, IPad, iPhone et lavisioconférence;• Recevoir, traiter, résoudre et documenter les demandes de service et incident provenant dusystème de billetterie en lien avec le support aux utilisateurs;• Transmettre les incidents hors du champ d’expertise aux techniciens informatique/bureautique ouaux administrateurs système;• Collaborer activement dans la gestion du parc informatique ce qui comprend l’installation, laconfiguration, la documentation et l’entretien des équipements et des logiciels. Maintenirl’inventaire à jour des équipements et des logiciels;• Gérer les demandes et organiser les visioconférences;• Maintenir les standards et les procédures élaborés par les techniciens et les administrateurssystème;• Effectuer la maintenance de l’ensemble des imprimantes de l’organisation;• Rédiger, au besoin, la documentation technique et la documentation destinée aux usagers en lienavec les demandes de support informatique et les problèmes rapportés;• Assister let collaborer avec le personnel informatique dans la réalisation des activités de laDirection;• Participer à des projets spéciaux tels que la prise d’inventaire, vente d’ordinateurs, l’AGA, lesexamens et autres événements à l’externe;• Gestion du système téléphonique en lien avec les standards et la documentation établie;• Création des comptes d’accès, boites courriels dans l’environnement bureautique;• Effectuer toute autre tâche connexe.Exigences minimales• Diplôme d’études professionnelles en informatique. Chaque année de scolarité manquante peutêtre compensée par deux (2) années d’expérience pertinentes à l’emploi;• Expérience pertinente d’au moins trois (3) ans en support bureautique au sein d’un serviceinformatique. L’expérience manquante peut être compensée par une scolarité pertinente,supérieure à ce qui est exigé;• Très bonne connaissance du français;• Connaissance de base de l’anglais;• Excellente connaissance technique des composantes d’un poste de travail de type PC et dusystème d’exploitation Windows, Active Directory, Group Policy, Exchange;• Bonne connaissance des systèmes d’exploitation iOS;• Bonne connaissance de la suite Microsoft Office 365;• Connaissance de base en réseautique: commutateurs, routeurs, sans-fil, VLAN, VPN;• Grande facilité d’adaptation aux nouveaux logiciels et équipements informatiques;• Avoir des aptitudes dans l’analyse d’incident et de problème pour chercher une solution durable;• Connaissance de SCCM un atout;• Connaissance des processus ITIL un atout.Compétences et caractéristiques recherchées• Écoute, analyse et résolutions de problèmes;• Dynamique et passionné par le service à la clientèle;• Autonomie, organisation et sens des priorités;• Excellentes habiletés de relations interpersonnelles et de travail d’équipe;• Créativité pour trouver des solutions efficaces pour répondre aux demandes;• Rigueur et cohérence et faire preuve d’intégrité;• Habileté à apprendre de nouveaux logiciels.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      DESCRIPTIF D'EMPLOITitre de l'emploi : Agent technique, support bureautiqueDirection :RôleRelevant du directeur adjoint, vous vous assurez du maintien de l’environnement bureautique enagissant comme personne-ressource auprès des utilisateurs. Cela comprend tous les logiciels et leséquipements que ce soit au bureau de l’utilisateur, dans les salles de rencontre et périphérique commeimprimante. Plus spécifiquement vous devez répondre aux demandes de service et aux incidentsenregistrés dans le système de billetterie le tout selon votre champ de compétence. Vous devezégalement suivre les procédures produites par les techniciens, les administrateurs réseaux et lesadministrateurs réseaux principaux. Vous travaillez en étroite collaboration avec l’équipe de supportinformatique.Responsabilités• Assurer le support informatique et la formation aux utilisateurs que ce soit pour leur PC ou lespériphériques utilisés comme les imprimantes, le système téléphonique, IPad, iPhone et lavisioconférence;• Recevoir, traiter, résoudre et documenter les demandes de service et incident provenant dusystème de billetterie en lien avec le support aux utilisateurs;• Transmettre les incidents hors du champ d’expertise aux techniciens informatique/bureautique ouaux administrateurs système;• Collaborer activement dans la gestion du parc informatique ce qui comprend l’installation, laconfiguration, la documentation et l’entretien des équipements et des logiciels. Maintenirl’inventaire à jour des équipements et des logiciels;• Gérer les demandes et organiser les visioconférences;• Maintenir les standards et les procédures élaborés par les techniciens et les administrateurssystème;• Effectuer la maintenance de l’ensemble des imprimantes de l’organisation;• Rédiger, au besoin, la documentation technique et la documentation destinée aux usagers en lienavec les demandes de support informatique et les problèmes rapportés;• Assister let collaborer avec le personnel informatique dans la réalisation des activités de laDirection;• Participer à des projets spéciaux tels que la prise d’inventaire, vente d’ordinateurs, l’AGA, lesexamens et autres événements à l’externe;• Gestion du système téléphonique en lien avec les standards et la documentation établie;• Création des comptes d’accès, boites courriels dans l’environnement bureautique;• Effectuer toute autre tâche connexe.Exigences minimales• Diplôme d’études professionnelles en informatique. Chaque année de scolarité manquante peutêtre compensée par deux (2) années d’expérience pertinentes à l’emploi;• Expérience pertinente d’au moins trois (3) ans en support bureautique au sein d’un serviceinformatique. L’expérience manquante peut être compensée par une scolarité pertinente,supérieure à ce qui est exigé;• Très bonne connaissance du français;• Connaissance de base de l’anglais;• Excellente connaissance technique des composantes d’un poste de travail de type PC et dusystème d’exploitation Windows, Active Directory, Group Policy, Exchange;• Bonne connaissance des systèmes d’exploitation iOS;• Bonne connaissance de la suite Microsoft Office 365;• Connaissance de base en réseautique: commutateurs, routeurs, sans-fil, VLAN, VPN;• Grande facilité d’adaptation aux nouveaux logiciels et équipements informatiques;• Avoir des aptitudes dans l’analyse d’incident et de problème pour chercher une solution durable;• Connaissance de SCCM un atout;• Connaissance des processus ITIL un atout.Compétences et caractéristiques recherchées• Écoute, analyse et résolutions de problèmes;• Dynamique et passionné par le service à la clientèle;• Autonomie, organisation et sens des priorités;• Excellentes habiletés de relations interpersonnelles et de travail d’équipe;• Créativité pour trouver des solutions efficaces pour répondre aux demandes;• Rigueur et cohérence et faire preuve d’intégrité;• Habileté à apprendre de nouveaux logiciels.AdvantagesDESCRIPTIF D'EMPLOITitre de l'emploi : Agent technique, support bureautiqueDirection :RôleRelevant du directeur adjoint, vous vous assurez du maintien de l’environnement bureautique enagissant comme personne-ressource auprès des utilisateurs. Cela comprend tous les logiciels et leséquipements que ce soit au bureau de l’utilisateur, dans les salles de rencontre et périphérique commeimprimante. Plus spécifiquement vous devez répondre aux demandes de service et aux incidentsenregistrés dans le système de billetterie le tout selon votre champ de compétence. Vous devezégalement suivre les procédures produites par les techniciens, les administrateurs réseaux et lesadministrateurs réseaux principaux. Vous travaillez en étroite collaboration avec l’équipe de supportinformatique.Responsabilités• Assurer le support informatique et la formation aux utilisateurs que ce soit pour leur PC ou lespériphériques utilisés comme les imprimantes, le système téléphonique, IPad, iPhone et lavisioconférence;• Recevoir, traiter, résoudre et documenter les demandes de service et incident provenant dusystème de billetterie en lien avec le support aux utilisateurs;• Transmettre les incidents hors du champ d’expertise aux techniciens informatique/bureautique ouaux administrateurs système;• Collaborer activement dans la gestion du parc informatique ce qui comprend l’installation, laconfiguration, la documentation et l’entretien des équipements et des logiciels. Maintenirl’inventaire à jour des équipements et des logiciels;• Gérer les demandes et organiser les visioconférences;• Maintenir les standards et les procédures élaborés par les techniciens et les administrateurssystème;• Effectuer la maintenance de l’ensemble des imprimantes de l’organisation;• Rédiger, au besoin, la documentation technique et la documentation destinée aux usagers en lienavec les demandes de support informatique et les problèmes rapportés;• Assister let collaborer avec le personnel informatique dans la réalisation des activités de laDirection;• Participer à des projets spéciaux tels que la prise d’inventaire, vente d’ordinateurs, l’AGA, lesexamens et autres événements à l’externe;• Gestion du système téléphonique en lien avec les standards et la documentation établie;• Création des comptes d’accès, boites courriels dans l’environnement bureautique;• Effectuer toute autre tâche connexe.Exigences minimales• Diplôme d’études professionnelles en informatique. Chaque année de scolarité manquante peutêtre compensée par deux (2) années d’expérience pertinentes à l’emploi;• Expérience pertinente d’au moins trois (3) ans en support bureautique au sein d’un serviceinformatique. L’expérience manquante peut être compensée par une scolarité pertinente,supérieure à ce qui est exigé;• Très bonne connaissance du français;• Connaissance de base de l’anglais;• Excellente connaissance technique des composantes d’un poste de travail de type PC et dusystème d’exploitation Windows, Active Directory, Group Policy, Exchange;• Bonne connaissance des systèmes d’exploitation iOS;• Bonne connaissance de la suite Microsoft Office 365;• Connaissance de base en réseautique: commutateurs, routeurs, sans-fil, VLAN, VPN;• Grande facilité d’adaptation aux nouveaux logiciels et équipements informatiques;• Avoir des aptitudes dans l’analyse d’incident et de problème pour chercher une solution durable;• Connaissance de SCCM un atout;• Connaissance des processus ITIL un atout.Compétences et caractéristiques recherchées• Écoute, analyse et résolutions de problèmes;• Dynamique et passionné par le service à la clientèle;• Autonomie, organisation et sens des priorités;• Excellentes habiletés de relations interpersonnelles et de travail d’équipe;• Créativité pour trouver des solutions efficaces pour répondre aux demandes;• Rigueur et cohérence et faire preuve d’intégrité;• Habileté à apprendre de nouveaux logiciels.ResponsibilitiesDESCRIPTIF D'EMPLOITitre de l'emploi : Agent technique, support bureautiqueDirection :RôleRelevant du directeur adjoint, vous vous assurez du maintien de l’environnement bureautique enagissant comme personne-ressource auprès des utilisateurs. Cela comprend tous les logiciels et leséquipements que ce soit au bureau de l’utilisateur, dans les salles de rencontre et périphérique commeimprimante. Plus spécifiquement vous devez répondre aux demandes de service et aux incidentsenregistrés dans le système de billetterie le tout selon votre champ de compétence. Vous devezégalement suivre les procédures produites par les techniciens, les administrateurs réseaux et lesadministrateurs réseaux principaux. Vous travaillez en étroite collaboration avec l’équipe de supportinformatique.Responsabilités• Assurer le support informatique et la formation aux utilisateurs que ce soit pour leur PC ou lespériphériques utilisés comme les imprimantes, le système téléphonique, IPad, iPhone et lavisioconférence;• Recevoir, traiter, résoudre et documenter les demandes de service et incident provenant dusystème de billetterie en lien avec le support aux utilisateurs;• Transmettre les incidents hors du champ d’expertise aux techniciens informatique/bureautique ouaux administrateurs système;• Collaborer activement dans la gestion du parc informatique ce qui comprend l’installation, laconfiguration, la documentation et l’entretien des équipements et des logiciels. Maintenirl’inventaire à jour des équipements et des logiciels;• Gérer les demandes et organiser les visioconférences;• Maintenir les standards et les procédures élaborés par les techniciens et les administrateurssystème;• Effectuer la maintenance de l’ensemble des imprimantes de l’organisation;• Rédiger, au besoin, la documentation technique et la documentation destinée aux usagers en lienavec les demandes de support informatique et les problèmes rapportés;• Assister let collaborer avec le personnel informatique dans la réalisation des activités de laDirection;• Participer à des projets spéciaux tels que la prise d’inventaire, vente d’ordinateurs, l’AGA, lesexamens et autres événements à l’externe;• Gestion du système téléphonique en lien avec les standards et la documentation établie;• Création des comptes d’accès, boites courriels dans l’environnement bureautique;• Effectuer toute autre tâche connexe.Exigences minimales• Diplôme d’études professionnelles en informatique. Chaque année de scolarité manquante peutêtre compensée par deux (2) années d’expérience pertinentes à l’emploi;• Expérience pertinente d’au moins trois (3) ans en support bureautique au sein d’un serviceinformatique. L’expérience manquante peut être compensée par une scolarité pertinente,supérieure à ce qui est exigé;• Très bonne connaissance du français;• Connaissance de base de l’anglais;• Excellente connaissance technique des composantes d’un poste de travail de type PC et dusystème d’exploitation Windows, Active Directory, Group Policy, Exchange;• Bonne connaissance des systèmes d’exploitation iOS;• Bonne connaissance de la suite Microsoft Office 365;• Connaissance de base en réseautique: commutateurs, routeurs, sans-fil, VLAN, VPN;• Grande facilité d’adaptation aux nouveaux logiciels et équipements informatiques;• Avoir des aptitudes dans l’analyse d’incident et de problème pour chercher une solution durable;• Connaissance de SCCM un atout;• Connaissance des processus ITIL un atout.Compétences et caractéristiques recherchées• Écoute, analyse et résolutions de problèmes;• Dynamique et passionné par le service à la clientèle;• Autonomie, organisation et sens des priorités;• Excellentes habiletés de relations interpersonnelles et de travail d’équipe;• Créativité pour trouver des solutions efficaces pour répondre aux demandes;• Rigueur et cohérence et faire preuve d’intégrité;• Habileté à apprendre de nouveaux logiciels.QualificationsDESCRIPTIF D'EMPLOITitre de l'emploi : Agent technique, support bureautiqueDirection :RôleRelevant du directeur adjoint, vous vous assurez du maintien de l’environnement bureautique enagissant comme personne-ressource auprès des utilisateurs. Cela comprend tous les logiciels et leséquipements que ce soit au bureau de l’utilisateur, dans les salles de rencontre et périphérique commeimprimante. Plus spécifiquement vous devez répondre aux demandes de service et aux incidentsenregistrés dans le système de billetterie le tout selon votre champ de compétence. Vous devezégalement suivre les procédures produites par les techniciens, les administrateurs réseaux et lesadministrateurs réseaux principaux. Vous travaillez en étroite collaboration avec l’équipe de supportinformatique.Responsabilités• Assurer le support informatique et la formation aux utilisateurs que ce soit pour leur PC ou lespériphériques utilisés comme les imprimantes, le système téléphonique, IPad, iPhone et lavisioconférence;• Recevoir, traiter, résoudre et documenter les demandes de service et incident provenant dusystème de billetterie en lien avec le support aux utilisateurs;• Transmettre les incidents hors du champ d’expertise aux techniciens informatique/bureautique ouaux administrateurs système;• Collaborer activement dans la gestion du parc informatique ce qui comprend l’installation, laconfiguration, la documentation et l’entretien des équipements et des logiciels. Maintenirl’inventaire à jour des équipements et des logiciels;• Gérer les demandes et organiser les visioconférences;• Maintenir les standards et les procédures élaborés par les techniciens et les administrateurssystème;• Effectuer la maintenance de l’ensemble des imprimantes de l’organisation;• Rédiger, au besoin, la documentation technique et la documentation destinée aux usagers en lienavec les demandes de support informatique et les problèmes rapportés;• Assister let collaborer avec le personnel informatique dans la réalisation des activités de laDirection;• Participer à des projets spéciaux tels que la prise d’inventaire, vente d’ordinateurs, l’AGA, lesexamens et autres événements à l’externe;• Gestion du système téléphonique en lien avec les standards et la documentation établie;• Création des comptes d’accès, boites courriels dans l’environnement bureautique;• Effectuer toute autre tâche connexe.Exigences minimales• Diplôme d’études professionnelles en informatique. Chaque année de scolarité manquante peutêtre compensée par deux (2) années d’expérience pertinentes à l’emploi;• Expérience pertinente d’au moins trois (3) ans en support bureautique au sein d’un serviceinformatique. L’expérience manquante peut être compensée par une scolarité pertinente,supérieure à ce qui est exigé;• Très bonne connaissance du français;• Connaissance de base de l’anglais;• Excellente connaissance technique des composantes d’un poste de travail de type PC et dusystème d’exploitation Windows, Active Directory, Group Policy, Exchange;• Bonne connaissance des systèmes d’exploitation iOS;• Bonne connaissance de la suite Microsoft Office 365;• Connaissance de base en réseautique: commutateurs, routeurs, sans-fil, VLAN, VPN;• Grande facilité d’adaptation aux nouveaux logiciels et équipements informatiques;• Avoir des aptitudes dans l’analyse d’incident et de problème pour chercher une solution durable;• Connaissance de SCCM un atout;• Connaissance des processus ITIL un atout.Compétences et caractéristiques recherchées• Écoute, analyse et résolutions de problèmes;• Dynamique et passionné par le service à la clientèle;• Autonomie, organisation et sens des priorités;• Excellentes habiletés de relations interpersonnelles et de travail d’équipe;• Créativité pour trouver des solutions efficaces pour répondre aux demandes;• Rigueur et cohérence et faire preuve d’intégrité;• Habileté à apprendre de nouveaux logiciels.SummaryDESCRIPTIF D'EMPLOITitre de l'emploi : Agent technique, support bureautiqueDirection :RôleRelevant du directeur adjoint, vous vous assurez du maintien de l’environnement bureautique enagissant comme personne-ressource auprès des utilisateurs. Cela comprend tous les logiciels et leséquipements que ce soit au bureau de l’utilisateur, dans les salles de rencontre et périphérique commeimprimante. Plus spécifiquement vous devez répondre aux demandes de service et aux incidentsenregistrés dans le système de billetterie le tout selon votre champ de compétence. Vous devezégalement suivre les procédures produites par les techniciens, les administrateurs réseaux et lesadministrateurs réseaux principaux. Vous travaillez en étroite collaboration avec l’équipe de supportinformatique.Responsabilités• Assurer le support informatique et la formation aux utilisateurs que ce soit pour leur PC ou lespériphériques utilisés comme les imprimantes, le système téléphonique, IPad, iPhone et lavisioconférence;• Recevoir, traiter, résoudre et documenter les demandes de service et incident provenant dusystème de billetterie en lien avec le support aux utilisateurs;• Transmettre les incidents hors du champ d’expertise aux techniciens informatique/bureautique ouaux administrateurs système;• Collaborer activement dans la gestion du parc informatique ce qui comprend l’installation, laconfiguration, la documentation et l’entretien des équipements et des logiciels. Maintenirl’inventaire à jour des équipements et des logiciels;• Gérer les demandes et organiser les visioconférences;• Maintenir les standards et les procédures élaborés par les techniciens et les administrateurssystème;• Effectuer la maintenance de l’ensemble des imprimantes de l’organisation;• Rédiger, au besoin, la documentation technique et la documentation destinée aux usagers en lienavec les demandes de support informatique et les problèmes rapportés;• Assister let collaborer avec le personnel informatique dans la réalisation des activités de laDirection;• Participer à des projets spéciaux tels que la prise d’inventaire, vente d’ordinateurs, l’AGA, lesexamens et autres événements à l’externe;• Gestion du système téléphonique en lien avec les standards et la documentation établie;• Création des comptes d’accès, boites courriels dans l’environnement bureautique;• Effectuer toute autre tâche connexe.Exigences minimales• Diplôme d’études professionnelles en informatique. Chaque année de scolarité manquante peutêtre compensée par deux (2) années d’expérience pertinentes à l’emploi;• Expérience pertinente d’au moins trois (3) ans en support bureautique au sein d’un serviceinformatique. L’expérience manquante peut être compensée par une scolarité pertinente,supérieure à ce qui est exigé;• Très bonne connaissance du français;• Connaissance de base de l’anglais;• Excellente connaissance technique des composantes d’un poste de travail de type PC et dusystème d’exploitation Windows, Active Directory, Group Policy, Exchange;• Bonne connaissance des systèmes d’exploitation iOS;• Bonne connaissance de la suite Microsoft Office 365;• Connaissance de base en réseautique: commutateurs, routeurs, sans-fil, VLAN, VPN;• Grande facilité d’adaptation aux nouveaux logiciels et équipements informatiques;• Avoir des aptitudes dans l’analyse d’incident et de problème pour chercher une solution durable;• Connaissance de SCCM un atout;• Connaissance des processus ITIL un atout.Compétences et caractéristiques recherchées• Écoute, analyse et résolutions de problèmes;• Dynamique et passionné par le service à la clientèle;• Autonomie, organisation et sens des priorités;• Excellentes habiletés de relations interpersonnelles et de travail d’équipe;• Créativité pour trouver des solutions efficaces pour répondre aux demandes;• Rigueur et cohérence et faire preuve d’intégrité;• Habileté à apprendre de nouveaux logiciels.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Winnipeg, Manitoba
      • Permanent
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team ManitobaThis is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.5/hour.Location: Anywhere in ManitobaHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 7th, 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS - Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to tahina.renord@randstad.ca with the subject "Customer Service - Manitoba"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service Representative Tech industryFull time and permanent June 7th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team ManitobaThis is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.5/hour.Location: Anywhere in ManitobaHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 7th, 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS - Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to tahina.renord@randstad.ca with the subject "Customer Service - Manitoba"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service Representative Tech industryFull time and permanent June 7th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ancaster, Ontario
      • Permanent
      Iintuitive project information management (PIM) technology promotes collaboration between individuals, project teams and across the enterprise in the AECO industry. By building a more connected project environment, Newforma optimizes the processes by which critical information is captured, shared and managed, and delivers a more intelligent and profoundly productive experience for architects, designers, builders, owners, and the full construction team.Equal Opportunity Employer:Qualified applicants will receive consideration without regarding to age, race, color, religion, sex, sexual orientation, disability, or national origin. Must be eligible to work the United Stated and pass a background check.If you feel you are the right fit for this role please email me your word resume to aaron.lail@randstad.caAdvantagesintuitive project information management (PIM) technology promotes collaboration between individuals, project teams and across the enterprise in the AECO industry. By building a more connected project environment, our client optimizes the processes by which critical information is captured, shared and managed, and delivers a more intelligent and profoundly productive experience for architects, designers, builders, owners, and the full construction team.Responsibilitiesrimary Qualifications:• Passion for learning new, cutting edge technologies in a fast-moving environment• Excellent problem-solving skills• Experience developing large-scale, well-written mobile apps• Ability to write clean and maintainable code• Engaging communication skills• Highly organized and detail-drivenSUMMARYEqual Opportunity Employer:Qualified applicants will receive consideration without regarding to age, race, color, religion, sex, sexual orientation, disability, or national origin. Must be eligible to work the United Stated and pass a background check.Canadian candidates must have permanent Canadian work authorization to be considered.QualificationsRequirements:• 3 to 5 years of relevant professional experience• Proficiency in Java• Proficiency writing Android native apps• Knowledge of related development tools and frameworks• Familiarity with tuning tools and optimization best practices• Use RESTful web servicesDesired, but not required:• Functional and/or Reactive (Rx) programming experience• Existing apps in the app store• Experience writing multiple Mobile technology applications (Android, iOS, Windows)SummaryIf you feel you are the right fit for this role please email me your word resume to aaron.lail@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Iintuitive project information management (PIM) technology promotes collaboration between individuals, project teams and across the enterprise in the AECO industry. By building a more connected project environment, Newforma optimizes the processes by which critical information is captured, shared and managed, and delivers a more intelligent and profoundly productive experience for architects, designers, builders, owners, and the full construction team.Equal Opportunity Employer:Qualified applicants will receive consideration without regarding to age, race, color, religion, sex, sexual orientation, disability, or national origin. Must be eligible to work the United Stated and pass a background check.If you feel you are the right fit for this role please email me your word resume to aaron.lail@randstad.caAdvantagesintuitive project information management (PIM) technology promotes collaboration between individuals, project teams and across the enterprise in the AECO industry. By building a more connected project environment, our client optimizes the processes by which critical information is captured, shared and managed, and delivers a more intelligent and profoundly productive experience for architects, designers, builders, owners, and the full construction team.Responsibilitiesrimary Qualifications:• Passion for learning new, cutting edge technologies in a fast-moving environment• Excellent problem-solving skills• Experience developing large-scale, well-written mobile apps• Ability to write clean and maintainable code• Engaging communication skills• Highly organized and detail-drivenSUMMARYEqual Opportunity Employer:Qualified applicants will receive consideration without regarding to age, race, color, religion, sex, sexual orientation, disability, or national origin. Must be eligible to work the United Stated and pass a background check.Canadian candidates must have permanent Canadian work authorization to be considered.QualificationsRequirements:• 3 to 5 years of relevant professional experience• Proficiency in Java• Proficiency writing Android native apps• Knowledge of related development tools and frameworks• Familiarity with tuning tools and optimization best practices• Use RESTful web servicesDesired, but not required:• Functional and/or Reactive (Rx) programming experience• Existing apps in the app store• Experience writing multiple Mobile technology applications (Android, iOS, Windows)SummaryIf you feel you are the right fit for this role please email me your word resume to aaron.lail@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Permanent
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario.This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.5/hour.Location: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 28thOrientation: June 18th (Just one day)Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS - Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to yasameen.aljanabi@randstad.ca with the subject "Customer Service - Ontario "Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryIf you are interested, apply now!1) Apply online2) Send a copy of your resume to Kamalpreet.kular@randstad.ca and mention "Customer Service Work From Home"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario.This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.5/hour.Location: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 28thOrientation: June 18th (Just one day)Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS - Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to yasameen.aljanabi@randstad.ca with the subject "Customer Service - Ontario "Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryIf you are interested, apply now!1) Apply online2) Send a copy of your resume to Kamalpreet.kular@randstad.ca and mention "Customer Service Work From Home"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Vancouver, British Columbia
      • Permanent
      Are you an experienced Solution Architect in search of your next exciting opportunity? Our high-profile Vancouver client is seeking to hire a Solution Architect with Mobile application development experience to join their talented team on a permanent basis . Apply to this amazing Solution Architect opportunity today!AdvantagesWhat’s in it for you!As a Solution Architect with our client, you’ll receive:- Highly competitive market salary- Individual and company bonus- Remote interview process- Hybrid workplace- Relocation/immigration support (within Canada/USA)ResponsibilitiesWhat will you do?- Partner with delivery teams to architect, design, and build flexible, scalable, and resilient applications and services that can more easily adapt to future business needs- Lead the business/functional architecture and strategy for solutions in a manner consistent with our client's Technology’s enterprise architecture, applying common frameworks and re-usable components- Help ensure the operational platforms and associated interfacing data and systems have been properly architected from and end-to-end perspective to meet the functional and non-functional needs of the business- Take ownership of bringing conceptual design down to a level of detail that can be physically implemented. Ensuring all required details and documentation are in the right place- Work closely with other solution, domain, and enterprise architects (DevOps, CI/CD, Mobile, Database, and other integrated systems) and development teams to support and guide solution implementations and acts as an advisor for technical resources on projectsQualificationsHow do you qualify?- 5+ years of experience working with native mobile applications- Bachelor’s degree in computer science/engineering or equivalent experience- iOS Development experience; Android is a nice to have - Hands on recent working experience with AWS, Micoservices, CI/CD, Python, Bash, and SQLite- Experience working and delivering in an ecommerce environment. Retail experience a plus. - Experience leading end-t0-end architecture building in-house apps with multiple integrated systems to deliver secured, high performance, scalable, and easy to maintain solutions.SummaryIf you are a Mobile Solution Architect and the prospect of joining a dedicated team intrigues you, then this role with our high-profile client could be the perfect opportunity for you.Please send your resume to corey.newson@randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you an experienced Solution Architect in search of your next exciting opportunity? Our high-profile Vancouver client is seeking to hire a Solution Architect with Mobile application development experience to join their talented team on a permanent basis . Apply to this amazing Solution Architect opportunity today!AdvantagesWhat’s in it for you!As a Solution Architect with our client, you’ll receive:- Highly competitive market salary- Individual and company bonus- Remote interview process- Hybrid workplace- Relocation/immigration support (within Canada/USA)ResponsibilitiesWhat will you do?- Partner with delivery teams to architect, design, and build flexible, scalable, and resilient applications and services that can more easily adapt to future business needs- Lead the business/functional architecture and strategy for solutions in a manner consistent with our client's Technology’s enterprise architecture, applying common frameworks and re-usable components- Help ensure the operational platforms and associated interfacing data and systems have been properly architected from and end-to-end perspective to meet the functional and non-functional needs of the business- Take ownership of bringing conceptual design down to a level of detail that can be physically implemented. Ensuring all required details and documentation are in the right place- Work closely with other solution, domain, and enterprise architects (DevOps, CI/CD, Mobile, Database, and other integrated systems) and development teams to support and guide solution implementations and acts as an advisor for technical resources on projectsQualificationsHow do you qualify?- 5+ years of experience working with native mobile applications- Bachelor’s degree in computer science/engineering or equivalent experience- iOS Development experience; Android is a nice to have - Hands on recent working experience with AWS, Micoservices, CI/CD, Python, Bash, and SQLite- Experience working and delivering in an ecommerce environment. Retail experience a plus. - Experience leading end-t0-end architecture building in-house apps with multiple integrated systems to deliver secured, high performance, scalable, and easy to maintain solutions.SummaryIf you are a Mobile Solution Architect and the prospect of joining a dedicated team intrigues you, then this role with our high-profile client could be the perfect opportunity for you.Please send your resume to corey.newson@randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Moncton, New Brunswick
      • Permanent
      JOB DESCRIPTIONAre you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in New Brunswick.This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hour.Location: Anywhere in New BrunswickHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 7th, 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to christopher.chevrier@randstad.ca with the subject "Customer Service - New Brunswick"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service RepresentativeTech industryFull time and permanentJune 7th 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      JOB DESCRIPTIONAre you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in New Brunswick.This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hour.Location: Anywhere in New BrunswickHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 7th, 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to christopher.chevrier@randstad.ca with the subject "Customer Service - New Brunswick"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service RepresentativeTech industryFull time and permanentJune 7th 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Halifax, Nova Scotia
      • Permanent
      JOB DESCRIPTIONAre you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Nova Scotia.This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hour.Location: Anywhere in Nova ScotiaHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 7th, 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to christopher.chevrier@randstad.ca with the subject "Customer Service - Nova Scotia"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service RepresentativeTech industryFull time and permanentJune 7th 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      JOB DESCRIPTIONAre you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Nova Scotia.This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hour.Location: Anywhere in Nova ScotiaHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 7th, 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to christopher.chevrier@randstad.ca with the subject "Customer Service - Nova Scotia"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service RepresentativeTech industryFull time and permanentJune 7th 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Permanent
      Are you a Level 1 Desktop Support Specialist with 1+ years' experience in a support role? Are you motivated by helping others and supporting your team? Do you seek to grow with an established company that contributes to your success and continuously strives to enhance knowledge/expertise by staying abreast of industry and business trends?Look no further!We are currently seeking a Level 1 Help Desk Support Specialist to join a fast-paced, hardworking, team collaborative environment on a full-time/permanent basis.Advantages-The opportunity to learn and grow within the company.-Tight knit team that supports one another full circle.Responsibilities-Office 365 / AD User Admin (Creation, modification, password reset, 2FA setup)-Office 365 Mailbox Administration. Share Mailbox/Resource/Distribution-Cloud Drive Basic Administrator (One Drive, Google Drive , Dropbox)-Configure 365 email / 365 / Gmail / Adding Exchange account to IOS / Android ( to cover different Apps (Mail, Outlook ETC… in documentation)-Configure VPN client-Basic Connectivity issues – Basic Ping Test / Driver update / Wifi And Modem Reboot as possible-Network Drive mapping and permission delegations-Create / Configure VoIP extension on Desktop and PC (Basic trouble shooting)Qualifications-1+ Years previous IT support experience-University or College Degree in IT-Previous experience creating detailed and easy to follow technical documentation-Willingness to create internal knowledgebase articles-1st Level information systems services problem resolution: problem definition, research and resolution-E-mail Protocol troubleshooting skills: (SMTP/POP/IMAP) and ability to diagnose email issues such as missing emails, server connection nisus, spam etc.-Basic Windows Active Directory-Microsoft Desktop / Server Deployment, Software and Hardware Inventory - Platforms: Windows 10 and Windows Server 2016/19-Software Deployment Automation Tools: Disk Imaging, Patch/Software Release Management, Asset Management, System Monitoring-Working knowledge of TCP/IP protocolSummaryIf your values are in line with the below, we’d love to hear from you.Work Honestly HardWe will work hard and put in whatever it takes to deliver on our promises and to get the job done right. We do this because we enjoy helping people and it doesn’t feel like work.We work with honesty and integrity because that’s who we are. This quality lets our customers know we are there for them providing peace of mind. We passionately strive to provide the Wow to our customers because we love to provide happiness in this way.Support Each Other HappinessWe are a family that loves our team and want to support our own and our customer’s happiness. We have each other's back and respect one another enough to encourage each person to take ownership, make mistakes and grow and better themselves as a result.We are Open and Honest with each other and our clients. Always communicating to build stronger relationships.Be Endlessly CuriousWe are curious and driven to learn about new technologies, approaches and skill sets for our continued growth and learning and to help be recognized as a trusted resource. We always challenge the status quo to better ourselves, improve the world around us and provide customer success.If you feel this opportunity could be right for you, please contact megan.leblanc@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a Level 1 Desktop Support Specialist with 1+ years' experience in a support role? Are you motivated by helping others and supporting your team? Do you seek to grow with an established company that contributes to your success and continuously strives to enhance knowledge/expertise by staying abreast of industry and business trends?Look no further!We are currently seeking a Level 1 Help Desk Support Specialist to join a fast-paced, hardworking, team collaborative environment on a full-time/permanent basis.Advantages-The opportunity to learn and grow within the company.-Tight knit team that supports one another full circle.Responsibilities-Office 365 / AD User Admin (Creation, modification, password reset, 2FA setup)-Office 365 Mailbox Administration. Share Mailbox/Resource/Distribution-Cloud Drive Basic Administrator (One Drive, Google Drive , Dropbox)-Configure 365 email / 365 / Gmail / Adding Exchange account to IOS / Android ( to cover different Apps (Mail, Outlook ETC… in documentation)-Configure VPN client-Basic Connectivity issues – Basic Ping Test / Driver update / Wifi And Modem Reboot as possible-Network Drive mapping and permission delegations-Create / Configure VoIP extension on Desktop and PC (Basic trouble shooting)Qualifications-1+ Years previous IT support experience-University or College Degree in IT-Previous experience creating detailed and easy to follow technical documentation-Willingness to create internal knowledgebase articles-1st Level information systems services problem resolution: problem definition, research and resolution-E-mail Protocol troubleshooting skills: (SMTP/POP/IMAP) and ability to diagnose email issues such as missing emails, server connection nisus, spam etc.-Basic Windows Active Directory-Microsoft Desktop / Server Deployment, Software and Hardware Inventory - Platforms: Windows 10 and Windows Server 2016/19-Software Deployment Automation Tools: Disk Imaging, Patch/Software Release Management, Asset Management, System Monitoring-Working knowledge of TCP/IP protocolSummaryIf your values are in line with the below, we’d love to hear from you.Work Honestly HardWe will work hard and put in whatever it takes to deliver on our promises and to get the job done right. We do this because we enjoy helping people and it doesn’t feel like work.We work with honesty and integrity because that’s who we are. This quality lets our customers know we are there for them providing peace of mind. We passionately strive to provide the Wow to our customers because we love to provide happiness in this way.Support Each Other HappinessWe are a family that loves our team and want to support our own and our customer’s happiness. We have each other's back and respect one another enough to encourage each person to take ownership, make mistakes and grow and better themselves as a result.We are Open and Honest with each other and our clients. Always communicating to build stronger relationships.Be Endlessly CuriousWe are curious and driven to learn about new technologies, approaches and skill sets for our continued growth and learning and to help be recognized as a trusted resource. We always challenge the status quo to better ourselves, improve the world around us and provide customer success.If you feel this opportunity could be right for you, please contact megan.leblanc@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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