- Do You Have a Knack for Streamlining IT Workflows & Authoring Great Technical Documentation? Are you fluently Bilingual (English & French) with strong technical writing and analytical skills? Do you want to shape helpdesk standard operating procedures (SOPs) and knowledge bases for a major federal department? We are seeking a Helpdesk Process Optimization & Documentation Specialist to join an enterprise IT service organization in downtown Ottawa. In thisDo You Have a Knack for Streamlining IT Workflows & Authoring Great Technical Documentation? Are you fluently Bilingual (English & French) with strong technical writing and analytical skills? Do you want to shape helpdesk standard operating procedures (SOPs) and knowledge bases for a major federal department? We are seeking a Helpdesk Process Optimization & Documentation Specialist to join an enterprise IT service organization in downtown Ottawa. In this
- Are You a strong Bilingual Communicator who loves Solving IT Issues over the phone? Do you hold an active Government of Canada Secret Security Clearance? Do you have excellent phone etiquette and active listening skills? Do you enjoy remote application troubleshooting and Tier 1 service desk operations? Our client, a central federal government institution, is seeking a Contact Centre & Remote IT Support Specialist to join their internal service desk teamAre You a strong Bilingual Communicator who loves Solving IT Issues over the phone? Do you hold an active Government of Canada Secret Security Clearance? Do you have excellent phone etiquette and active listening skills? Do you enjoy remote application troubleshooting and Tier 1 service desk operations? Our client, a central federal government institution, is seeking a Contact Centre & Remote IT Support Specialist to join their internal service desk team
