- IT Support AnalystDepartment: Technology / Service DeliveryLocation: Burnaby, British Columbia, Canada (Local & Remote)Employment Type: Full-time, Permanent (40 hours/week)Reporting To: IT Service Delivery ManagerTeam PurposeThe Technology team provides essential IT services and systems that enable retail and support office teams to perform effectively and deliver an exceptional customer experience.Role PurposeReporting to the IT Service Delivery Manager,IT Support AnalystDepartment: Technology / Service DeliveryLocation: Burnaby, British Columbia, Canada (Local & Remote)Employment Type: Full-time, Permanent (40 hours/week)Reporting To: IT Service Delivery ManagerTeam PurposeThe Technology team provides essential IT services and systems that enable retail and support office teams to perform effectively and deliver an exceptional customer experience.Role PurposeReporting to the IT Service Delivery Manager,
- Role OverviewOur client is seeking an IT Service Desk Team Lead to act as the primary escalation point for IT incidents and requests across support teams. This role drives problem resolution, continuously optimizes support processes, and provides Early Life Support (ELS) during the expansion of new corporate offices and distribution centers across Canada.Key ResponsibilitiesLead, mentor, and guide IT Support Analysts and functional support teams.ContributeRole OverviewOur client is seeking an IT Service Desk Team Lead to act as the primary escalation point for IT incidents and requests across support teams. This role drives problem resolution, continuously optimizes support processes, and provides Early Life Support (ELS) during the expansion of new corporate offices and distribution centers across Canada.Key ResponsibilitiesLead, mentor, and guide IT Support Analysts and functional support teams.Contribute
- Job Title: Service Desk ManagerDepartment: Technology / ITLocation: Greater Vancouver Area, BC, Canada (Hybrid/Remote options as applicable)Employment Type: Full-time, Permanent (40 hours/week)Reporting To: Head of Technical Service and OperationsDirect Reports: 2x Service Desk Team LeadsTeam PurposeThe Technology team delivers the IT services required to support ongoing operations and business growth. The department equips distributed frontline staff andJob Title: Service Desk ManagerDepartment: Technology / ITLocation: Greater Vancouver Area, BC, Canada (Hybrid/Remote options as applicable)Employment Type: Full-time, Permanent (40 hours/week)Reporting To: Head of Technical Service and OperationsDirect Reports: 2x Service Desk Team LeadsTeam PurposeThe Technology team delivers the IT services required to support ongoing operations and business growth. The department equips distributed frontline staff and
- The Business Intelligence Analyst supports the organization’s data and reporting needs by developing, maintaining, and enhancing business intelligence solutions. This role works closely with internal stakeholders to translate business requirements into analytics and reporting outputs that support decision-making.Depending on level, the role progresses from developing and maintaining the reports to designing complex data solutions and leading analytics initThe Business Intelligence Analyst supports the organization’s data and reporting needs by developing, maintaining, and enhancing business intelligence solutions. This role works closely with internal stakeholders to translate business requirements into analytics and reporting outputs that support decision-making.Depending on level, the role progresses from developing and maintaining the reports to designing complex data solutions and leading analytics init
- Are you a service-oriented professional with a passion for delivering an exceptional customer care experience in the technology sector? We are currently seeking a dedicated Inside Sales Representative to join a dynamic and growing IT consulting firm in Richmond Hill. In this role, the focus is on more than just transactions; it is about providing world-class customer care to existing clients, ensuring their networking and infrastructure needs are met withAre you a service-oriented professional with a passion for delivering an exceptional customer care experience in the technology sector? We are currently seeking a dedicated Inside Sales Representative to join a dynamic and growing IT consulting firm in Richmond Hill. In this role, the focus is on more than just transactions; it is about providing world-class customer care to existing clients, ensuring their networking and infrastructure needs are met with
- We are seeking a highly accomplished Director, Cloud & Managed Services for an enterprise-level leadership opportunity based in the Greater Toronto Area. In this role, you will take on a premier executive capacity, leading the strategic development, operational excellence, and evolution of cloud platforms, deployment automation, and managed services capabilities to support cloud-native growth.As a principal departmental leader, you will oversee multidiscipWe are seeking a highly accomplished Director, Cloud & Managed Services for an enterprise-level leadership opportunity based in the Greater Toronto Area. In this role, you will take on a premier executive capacity, leading the strategic development, operational excellence, and evolution of cloud platforms, deployment automation, and managed services capabilities to support cloud-native growth.As a principal departmental leader, you will oversee multidiscip
