- The Customer Service Representative acts as a crucial liaison between adult consumers and the company. Daily tasks consist of responding to inquiries (comments, complaints, product information, etc.) via email and phone. This role is vital for bringing actionable insights to internal departments such as Digital, Brands, Product, and Quality teams. The representative identifies various defect levels, tracks recurring issues, and passes feedback to MarketingThe Customer Service Representative acts as a crucial liaison between adult consumers and the company. Daily tasks consist of responding to inquiries (comments, complaints, product information, etc.) via email and phone. This role is vital for bringing actionable insights to internal departments such as Digital, Brands, Product, and Quality teams. The representative identifies various defect levels, tracks recurring issues, and passes feedback to Marketing
