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    1 job found for Logistics in Mississauga, Ontario

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      • Mississauga, Ontario
      • Contract
      HYBRID - WORK FROM HOME OPPORTUNITY!!!Are you a polished customer service order management professional with top-notch communication skills? Are you a team player who loves to problem-solve? Do you want to work for a leading Consumer Packaged Goods company in Mississauga?If the answer to any of the above is YES, we have the position for you!We’re looking for a Customer Service Rep for a well-established company, located in Mississauga. As a Customer Service Rep, you will work as part of a team overseeing the full order management cycle, from receiving orders to ensuring timely delivery. Serving the company’s clientele, you will play a key role in ensuring orders are processed smoothly and providing a superior customer experience. This is a hybrid work-from-home opportunity; which is 2 days of remote work and 3 days onsite in the Mississauga office.This is a 6-month assignment to start with a possibility to become permanent.Location: Mississauga (2 days remote and 3 days onsite)Pay: $20-21/hrHours: M-F, 8:30-5 pmAdvantagesWhat’s in it for YOU as a Customer Service Rep:- Amazing position with access to the transit - Work from home opportunity- Competitive weekly pay of 20-21/hr- 6 months contract starting immediately with a strong potential of extension- Day time work hours with great work-life balance- Benefits offered at a discount through Randstad- Working around 37.5 hours per week- Chance to be a part of a great team - Opportunity to expand your professional networkResponsibilitiesWhat YOU will be doing as a Customer Service Rep:- Process incoming customer purchase orders via phone, fax, and email; including order entry, order maintenance, credit and debit note processing- Place customer product orders using an ERP system while ensuring efficiency and high attention to detail.- Review and resolve issues related to pricing errors, discontinued items, below minimum quantities or below minimum order level.- Initiate contact with the customer to communicate and resolve any issues, respond to customer inquiries, and consistently provide excellent service.- Ensure Return Merchandise Authorizations (RMA) is issued in accordance with company policies.- Work closely with 3PL providers and logistics teams to effectively manage outbound orders. - Collaborate with cross-functional partners including Sales, Service, Marketing, Distribution, and Finance to resolve product quality issues in a timely and efficient manner.- Develop strong knowledge of Company products, policies, procedures, and systems.- Support Manager by generating reports on department metrics.- Make recommendations for improvement of existing processes.Qualifications- Minimum High School diploma- Minimum 2 years of experience in a customer service role- Able to read, write and speak fluently in English- Excellent oral and written communication skills- Strong analytical and problem-solving skills- Able to work independently, with a strong sense of organization and attention to detail- Committed to service excellence to ensure the best possible customer experience- Demonstrated ability to handle stress and resolve conflicts with diplomacy and tact- Working knowledge of MS Office suite- Knowledge of Oracle, SAP and other ERP systems is considered an assetSummaryHow to Apply?1. Send your resume to paul.mesiona@randstad.ca and pallavi.sunda@randstad.ca!2. Apply online at Randstad.ca today!Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Corporate Administration/Operational support, such as Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry, and other Operational support roles. Please reach out to paul.mesiona@randsta.ca, along with your resume.Logistics, Supply Chain & Manufacturing Administration/Operational support, such as Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry, and Warehouse Administration. Please reach out to shiela.perez@randstand.ca, along with your resume.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      HYBRID - WORK FROM HOME OPPORTUNITY!!!Are you a polished customer service order management professional with top-notch communication skills? Are you a team player who loves to problem-solve? Do you want to work for a leading Consumer Packaged Goods company in Mississauga?If the answer to any of the above is YES, we have the position for you!We’re looking for a Customer Service Rep for a well-established company, located in Mississauga. As a Customer Service Rep, you will work as part of a team overseeing the full order management cycle, from receiving orders to ensuring timely delivery. Serving the company’s clientele, you will play a key role in ensuring orders are processed smoothly and providing a superior customer experience. This is a hybrid work-from-home opportunity; which is 2 days of remote work and 3 days onsite in the Mississauga office.This is a 6-month assignment to start with a possibility to become permanent.Location: Mississauga (2 days remote and 3 days onsite)Pay: $20-21/hrHours: M-F, 8:30-5 pmAdvantagesWhat’s in it for YOU as a Customer Service Rep:- Amazing position with access to the transit - Work from home opportunity- Competitive weekly pay of 20-21/hr- 6 months contract starting immediately with a strong potential of extension- Day time work hours with great work-life balance- Benefits offered at a discount through Randstad- Working around 37.5 hours per week- Chance to be a part of a great team - Opportunity to expand your professional networkResponsibilitiesWhat YOU will be doing as a Customer Service Rep:- Process incoming customer purchase orders via phone, fax, and email; including order entry, order maintenance, credit and debit note processing- Place customer product orders using an ERP system while ensuring efficiency and high attention to detail.- Review and resolve issues related to pricing errors, discontinued items, below minimum quantities or below minimum order level.- Initiate contact with the customer to communicate and resolve any issues, respond to customer inquiries, and consistently provide excellent service.- Ensure Return Merchandise Authorizations (RMA) is issued in accordance with company policies.- Work closely with 3PL providers and logistics teams to effectively manage outbound orders. - Collaborate with cross-functional partners including Sales, Service, Marketing, Distribution, and Finance to resolve product quality issues in a timely and efficient manner.- Develop strong knowledge of Company products, policies, procedures, and systems.- Support Manager by generating reports on department metrics.- Make recommendations for improvement of existing processes.Qualifications- Minimum High School diploma- Minimum 2 years of experience in a customer service role- Able to read, write and speak fluently in English- Excellent oral and written communication skills- Strong analytical and problem-solving skills- Able to work independently, with a strong sense of organization and attention to detail- Committed to service excellence to ensure the best possible customer experience- Demonstrated ability to handle stress and resolve conflicts with diplomacy and tact- Working knowledge of MS Office suite- Knowledge of Oracle, SAP and other ERP systems is considered an assetSummaryHow to Apply?1. Send your resume to paul.mesiona@randstad.ca and pallavi.sunda@randstad.ca!2. Apply online at Randstad.ca today!Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Corporate Administration/Operational support, such as Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry, and other Operational support roles. Please reach out to paul.mesiona@randsta.ca, along with your resume.Logistics, Supply Chain & Manufacturing Administration/Operational support, such as Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry, and Warehouse Administration. Please reach out to shiela.perez@randstand.ca, along with your resume.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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