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If you are an organized person who likes to take charge of a situation, you may find a career as an operations manager to be a rewarding profession. As an operations manager, you would oversee the organizational activities of the company you work for, supervising, hiring, and training employees, as well as keeping track of their effectiveness.

what do operations manager jobs entail?

The specific responsibilities of an operations manager can vary greatly from company to company, but the basic purpose of the position is to ensure the organization's processes and practices remain on track, efficient, and make improvements where needed. This may mean formulating strategies, procuring resources, and actively looking for ways to increase the quality of customer services.

what is a typical work schedule for operations managers?

An average operations manager position will involve working standard business hours (approximately "nine-to-five" during weekdays) for a total of 40 hours a week; however, overtime is not uncommon in this profession. Operations managers will often find themselves working in a time-sensitive environment where meeting deadlines is imperative. This can sometimes necessitate working longer hours in order to meet those deadlines. For operations managers working at larger organizations with multiple locations, there may be an element of travel in your work, which would obviously mean some travel time on top of your regular work hours. Any expected overtime will, of course, be discussed with you before taking the position.

what are the pros of operations manager jobs?

• An important, decision-making role: For those of you who like responsibility—and especially those of you who are looking for valuable experience in leadership positions, being an operations manager will be an attractive proposition. You will essentially be responsible for the wellbeing of the company, ensuring that things remain on track and finding ways to improve workflow where possible.
• Good earning potential: We'll get into the average salary of an operations manager below, but it is fair to say that the earning potential is good. An entry-level operations manager will typically earn a little under the national average in Canada, with the average salary for an operations manager being comfortably above that, and the upper end of your earning potential being much higher still
• Comfortable work environment: The majority of your work as an operations manager will take place in climate-controlled environments, such as offices, and will be almost entirely indoors (with the exception of any travel). If you are the kind of person who likes to be comfortable during your working hours, this will be a positive aspect of the role.
• A variety of industries to choose from: Operations managers are necessary for almost any organization once they reach a certain size, meaning you will have a wide range of industries to choose from when applying for a position as one. If you have a particular industry you would like to focus on—either out of personal interest, qualification-relevance, or because you want to move into an industry-specific role further down the line—being an operations manager can help you ease into that industry.

what are the cons of operations manager jobs?

• Long hours are not uncommon: Given the often time-sensitive nature of the role, as well as the wide range of responsibilities, it is not uncommon to have to work longer hours in order to meet deadlines.
• Experience is essential for the role: Given the importance of the role, it is very uncommon for a person to be hired as an operations manager straight out of education. More often, they will have to have gained experience and work their way up to the position, which can be off-putting to someone who has just gone through years of higher education to get the necessary qualifications.
• It is a high-pressure role: Being an operations manager comes with its fair share of stress. You will essentially be in charge of policies, strategies, and personnel that affect the whole company, meaning any mistakes you make could have a serious impact. For people who deal with pressure well, this won't be an issue, but others may struggle with it.

what are common operations manager interview questions?

Operations managers work in a wide variety of industries, so the interview questions you get will vary as well based on the industry you choose. That being said, a few interview questions are common, and it would be wise to prepare for them before heading into your interview.

• Tell us a little about yourself? This open-ended question should not be treated as an invitation to ramble on about your interests and hobbies. To use this question effectively, only focus on those aspects of your life that can be used to highlight positive attributes for the company. In the case of an operations manager, this could be anything that shows an ability to work as a team, as well as organizational roles in your life.
• What are your strengths and weaknesses? The important thing here is to be realistic; your potential employer will see right through any attempts to greatly exaggerate your strengths and minimize your weaknesses. In particular, they will want to see that you are aware of your weaknesses and that you are actively working on them.
• Why choose us? Your employer may ask you why you decided to apply for a job with them, and if they do, you should take this opportunity to explain why you feel you will fit in well with the company, showing that you've done your research in the process.

operations manager resume and cover letter requirements

Your cover letter and resume are often the first impressions your prospective employer will get of you, so it’s important to include all the relevant information that they will want to see. Starting with your resume, be sure to include the following:

• Name and contact information
• Brief summary of experience/skills
• Employment history
• Education/qualifications
• Relevant experience outside of employment
• Awards/certifications
• Examples of accomplishments
• Social media accounts (if work-related)
• Work-related skills

Regarding your cover letter, this is an opportunity to expand on what is in your resume. Talk a little about the relevant experience you have, and be sure to focus on why you feel you are right for this position specifically (as opposed to any operations manager role).

what is the job outlook for operations managers?

While the job outlook for any specific operations manager is greatly affected by the industry they are in—as some industries are in decline—the job outlook for operations managers as a whole is positive. Additionally, there is plenty of room to grow in the position, earning higher salaries and becoming an experienced operations manager over time. The nature of the position also means it is possible to gain valuable industry-specific experience that can be used to transition into other roles within that industry. It should be noted that, while operations manager is not the most competitive occupation, it is far from underserved, and you will face plenty of competition for roles.

what are the different types of operations manager jobs?

The role of operations manager can be found in most industries. Any time an organization becomes large enough, it will start to reach a point where an operations manager is not only beneficial but necessary. That being said, the basic role of the operations manager is more or less the same regardless of what industry they are in.

• Operations managers will be responsible for planning and/or directing things like sales promotions and other activities that will involve cooperation from other departments. 
• It will also be the responsibility of the operations manager to implement product marketing strategies in the first place. 
• Operations managers are usually tasked with establishing departmental policies and objectives, as well as ensuring those departments remain on course to meet those goals. 

Some examples of industry-specific operational manager roles include (but are not limited to):

• Business operations managers
• Laboratory operations manager
• Healthcare operations managers
• Nonprofit operations managers
• Supply chain operations manager
• Medical affairs operations managers
• IT operations managers
• Business operations managers
• Hotel operations managers
• Construction operations managers

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what is the average salary for an operations manager?

Operations managers are generally well-paid for their time, with the average salary being comfortably above the national average in Canada. An average operations manager's salary in Canada is around $80,000 from an hourly rate of $41. At the lower end of the scale, entry-level positions can pay as much as $60,000, which itself is quite close to the national average. At the other end of the scale, experienced and talented operations managers can earn as much as $110,000 a year for their time, though this is a relatively small proportion of operations managers in Canada. It should be noted that the averages are weighted towards the lower end of the scale, meaning there are more operations managers earning between $60,000 and $90,000 per year than there are earning over $90,000.

average operations manager salaries in canada

• annual: $80,000
• monthly: $6,560
• weekly: $1,640
• hourly: $41

Top paying areas for operations managers in Canada include: Alberta, Ontario, and Quebec.

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what are the duties and responsibilities of operations managers?

Any given operations manager role will involve some duties and responsibilities that are specific to the industry they are in or the type of business that created the role. That being said, there are some duties and responsibilities that you can expect to find in most operations manager positions.

• Monitor finances: Part of an operations manager's role is to keep on top of finances in a commercial setting. This means things like reviewing financial statements and sales activity reports, gauging data to determine how productive the organization is being, and identifying areas that need cost reduction or improvements to efficiency.
• Coordinate departments: An organization large enough to need an operations manager will almost certainly have multiple departments, and it will be your responsibility to coordinate those departments when it comes to things like promotional campaigns, pricing and distribution, and any other customer or client-facing activity.
• Strategize: As operations manager, you will be responsible for putting together strategies to improve the productivity of your organization, which may involve implementing new policies or hiring new staff. You will also be responsible for overseeing the adoption of the strategies.
• Monitor suppliers: Ensuring that suppliers are working efficiently and effectively to provide the goods or services your organization needs within budgetary limits is another responsibility you will have, as well as sourcing new suppliers, should the existing services become unsuitable.

where do operations managers typically work?

Operations managers almost exclusively work indoors in comfortable, climate-controlled buildings. As mentioned, an organization that needs an operations manager will often be a large organization, and the larger an organization gets, the more seriously employee comfort is taken. You may have to travel on occasion if your organization is large enough and has multiple locations, but you will likely not spend much time on factory floors, construction sites, or other similar workplaces.

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what skills and competencies do operations managers need?

Regardless of the industry an operations manager is working in, the core skills and competencies they need are largely the same.

• Organizational skills: As operations manager, you will be responsible for keeping multiple departments—and all their staff—on track with the strategies and objectives currently in place. Often strategies you yourself will have laid out. This requires an organized mind.
• Communication skills: Your responsibilities will see you liaising with several departments and many people in the usual course of your work, making the ability to effectively communicate with others a crucial skill.
• Self-motivation: As you will essentially be responsible for keeping the organization as a whole on track to meet its objectives, it is important that you can keep yourself motivated as well. A strong sense of self-motivation will be a valuable asset.
• Leadership skills: The role of an operations manager is very much a leadership role, with people in this position regularly having only executive-level bosses to report to. Of course, simply being in a leadership role requires an aptitude for it, as things can go wrong very quickly if poor leadership is employed.

what training and certifications do operations managers need?

Getting into a role as an operations manager will likely require patience, as most employers will require a bachelor's degree as a minimum, with a master's degree being preferable. That being said, it is possible to get into this line of work with an associate's degree, though your employer may require more in the way of experience if you choose to go down that path. They will likely want you to have had some related experience regardless, though. A doctorate, however, is unnecessary, but you will definitely need a degree of some kind. Regarding the subject matter of your degree, a number of options are available for future operations managers, including:

• Business Administration
• Science in Management
• Operations Management
• Logistics and Operations
• Supply Chain Management
• Business Administration in Operations Management
• Operations Management Analysis

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