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        • Ottawa, Ontario
        • Contract
        • $17.45 - $18.64 per hour
        Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This Ottawa office is a great space to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Monday-Friday work week- Pay ranging from 17-19/hr depending on languages spoken- Hours of work between 8am and 8pm- Accessible by public transit (parking not available)- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner - these calls will be an average of 30 minutes each- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Bilingualism in French and English will be considered a strong asset- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Must be eligible to obtain a government security clearance SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Toni or ErinAdd us on Linkedin!https://www.linkedin.com/in/toni-hermkens-98ab2425/https://www.linkedin.com/in/erinfaithbolton/We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.
        Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This Ottawa office is a great space to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Monday-Friday work week- Pay ranging from 17-19/hr depending on languages spoken- Hours of work between 8am and 8pm- Accessible by public transit (parking not available)- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner - these calls will be an average of 30 minutes each- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Bilingualism in French and English will be considered a strong asset- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Must be eligible to obtain a government security clearance SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Toni or ErinAdd us on Linkedin!https://www.linkedin.com/in/toni-hermkens-98ab2425/https://www.linkedin.com/in/erinfaithbolton/We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.
        • Mississauga, Ontario
        • Contract
        Are you a bilingual customer service professional looking for a new challenge? Do enjoy providing great service to customers in need? We are looking to hire a Bilingual Dispatcher to join a dynamic and hardworking team located in Mississauga. This is an opportunity for you to work with a leader in the security and protection industry. As a Bilingual Dispatcher, you will be the first point of contact for existing customers and field technicians. See below for more details. Office location: Mississauga (Matheson Rd and Renforth Dr) Please note that the position is work from home until further noticePay: $19.50/hrTerm: Contract-to-hireHours of Operation: Monday to Friday, 7am-11pmSaturday 8am-6pmSunday 8am-5pm*Please note this is a full-time position that requires open availability for a rotating schedule.*What will you be doing as a Bilingual Dispatcher?- Receiving inbound calls from customers in English and French (50+Calls/day)- Accessing and updating account details for customers - Scheduling and rescheduling appointments with field technicians- Transferring phone calls to appropriate departments- Answering general questions and inquiries What can you look forward to?- Entry level opportunity in a call centre environment - Strong potential for permanent hire- Gain experience in an established call centre- Opportunity for growth and development- 3 weeks of paid virtual training combination of in class and job shadowing - Weekly pay- Ongoing contract with strong possibility for permanent employment - Transit accessibleWhat are we looking for? - Fluency in English and French required- B2B customer experience preferred- Security industry an asset- Previous customer service experience- Working knowledge of basic computer applications - Willingness to learn and a positive attitude - Team player who can work independently Does this sound like the right opportunity for you? Here is how you can apply:1. Apply online using your Randstad profile at www.randstad.ca2. Send your resume to navpreet.sandhu@randstad.ca*Please note, this position is conditional upon a clear criminal background check.**And Bilingualism (French & English)Sara,Navpreet,AdvantagesWhat can you look forward to?- Entry level opportunity in a call centre environment - Strong potential for permanent hire- Gain experience in an established call centre- Opportunity for growth and development- 3 weeks of paid virtual training combination of in class and job shadowing - Weekly pay- Ongoing contract with strong possibility for permanent employment ResponsibilitiesWhat will you be doing as a Bilingual Dispatcher?- Receiving inbound calls from customers in English and French (50+ calls/day)- Accessing and updating account details for customers - Scheduling and rescheduling appointments with field technicians- Transferring phone calls to appropriate departments- Answering general questions and inquiries QualificationsWhat are we looking for? - Fluency in English and French required- B2B customer experience preferred- Security industry an asset- Previous customer service experience- Working knowledge of basic computer applications - Willingness to learn and a positive attitude - Team player who can work independently SummaryAre you a bilingual customer service professional looking for a new challenge? Do enjoy providing great service to customers in need? We are looking to hire a Bilingual Dispatcher to join a dynamic and hardworking team located in Mississauga. This is an opportunity for you to work with a leader in the security and protection industry. As a Bilingual Dispatcher, you will be the first point of contact for existing customers and field technicians. See below for more details. Office location: Mississauga (Matheson Rd and Renforth Dr) Please note that the position is work from home until further noticePay: $19.50/hrTerm: Contract-to-hireHours of Operation: Monday to Friday, 7am-11pmSaturday 8am-6pmSunday 8am-5pm*Please note this is a full-time position that requires open availability for a rotating schedule.*
        Are you a bilingual customer service professional looking for a new challenge? Do enjoy providing great service to customers in need? We are looking to hire a Bilingual Dispatcher to join a dynamic and hardworking team located in Mississauga. This is an opportunity for you to work with a leader in the security and protection industry. As a Bilingual Dispatcher, you will be the first point of contact for existing customers and field technicians. See below for more details. Office location: Mississauga (Matheson Rd and Renforth Dr) Please note that the position is work from home until further noticePay: $19.50/hrTerm: Contract-to-hireHours of Operation: Monday to Friday, 7am-11pmSaturday 8am-6pmSunday 8am-5pm*Please note this is a full-time position that requires open availability for a rotating schedule.*What will you be doing as a Bilingual Dispatcher?- Receiving inbound calls from customers in English and French (50+Calls/day)- Accessing and updating account details for customers - Scheduling and rescheduling appointments with field technicians- Transferring phone calls to appropriate departments- Answering general questions and inquiries What can you look forward to?- Entry level opportunity in a call centre environment - Strong potential for permanent hire- Gain experience in an established call centre- Opportunity for growth and development- 3 weeks of paid virtual training combination of in class and job shadowing - Weekly pay- Ongoing contract with strong possibility for permanent employment - Transit accessibleWhat are we looking for? - Fluency in English and French required- B2B customer experience preferred- Security industry an asset- Previous customer service experience- Working knowledge of basic computer applications - Willingness to learn and a positive attitude - Team player who can work independently Does this sound like the right opportunity for you? Here is how you can apply:1. Apply online using your Randstad profile at www.randstad.ca2. Send your resume to navpreet.sandhu@randstad.ca*Please note, this position is conditional upon a clear criminal background check.**And Bilingualism (French & English)Sara,Navpreet,AdvantagesWhat can you look forward to?- Entry level opportunity in a call centre environment - Strong potential for permanent hire- Gain experience in an established call centre- Opportunity for growth and development- 3 weeks of paid virtual training combination of in class and job shadowing - Weekly pay- Ongoing contract with strong possibility for permanent employment ResponsibilitiesWhat will you be doing as a Bilingual Dispatcher?- Receiving inbound calls from customers in English and French (50+ calls/day)- Accessing and updating account details for customers - Scheduling and rescheduling appointments with field technicians- Transferring phone calls to appropriate departments- Answering general questions and inquiries QualificationsWhat are we looking for? - Fluency in English and French required- B2B customer experience preferred- Security industry an asset- Previous customer service experience- Working knowledge of basic computer applications - Willingness to learn and a positive attitude - Team player who can work independently SummaryAre you a bilingual customer service professional looking for a new challenge? Do enjoy providing great service to customers in need? We are looking to hire a Bilingual Dispatcher to join a dynamic and hardworking team located in Mississauga. This is an opportunity for you to work with a leader in the security and protection industry. As a Bilingual Dispatcher, you will be the first point of contact for existing customers and field technicians. See below for more details. Office location: Mississauga (Matheson Rd and Renforth Dr) Please note that the position is work from home until further noticePay: $19.50/hrTerm: Contract-to-hireHours of Operation: Monday to Friday, 7am-11pmSaturday 8am-6pmSunday 8am-5pm*Please note this is a full-time position that requires open availability for a rotating schedule.*
        • Montréal, Québec
        • Contract
        Do you want to help businesses by offering them the opportunity to improve the financial security, health and productivity of their employees? if so, contact us! We are looking for customer service representatives who will be available to work from home. The hours of operation are: Monday to Friday from 9:00 am to 5:00 pm. The salary offered is $ 20.51/ hour. This would be for a 3 month contract with possibility of extension and even permanency!AdvantagesWhat are the benefits of working as a customer service representative B2B?- Have a schedule during the week Your schedule will be established and will then be fixed. You will therefore never work evenings and weekends- Strong possibility of contract extension- Full-time teleworking- Equipment provided for the jobResponsibilitiesWhat will be your main tasks as a customer service representative - B2B?- Respond to emails and incoming calls from companies regarding policies and their employees- Perform the necessary research in order to answer the various questions from clients. These may relate to their pension plan, processes to follow in different situations and answer different questions regarding the companies employee.- Process information from the customer using databases and internal information systemsQualifications-Strong writing skills in both french in english - Have a high speed internet connection and the ability to connect directly with an ethernet cable- Be perfectly bilingual English and French- Experience in call center and administrative tasksSummaryAre you the ideal candidate for this role? Do you want to evolve within a large company? Send us your updated CV with the subject "Customer service agent - B2B":karen.leiton@randstad.ca or charles-etienne.meloche@randstad.caIn addition, if you know people interested in similar positions, do not hesitate to send them our contact details; it will be our pleasure to meet them!We are here to help you seize this opportunity,
        Do you want to help businesses by offering them the opportunity to improve the financial security, health and productivity of their employees? if so, contact us! We are looking for customer service representatives who will be available to work from home. The hours of operation are: Monday to Friday from 9:00 am to 5:00 pm. The salary offered is $ 20.51/ hour. This would be for a 3 month contract with possibility of extension and even permanency!AdvantagesWhat are the benefits of working as a customer service representative B2B?- Have a schedule during the week Your schedule will be established and will then be fixed. You will therefore never work evenings and weekends- Strong possibility of contract extension- Full-time teleworking- Equipment provided for the jobResponsibilitiesWhat will be your main tasks as a customer service representative - B2B?- Respond to emails and incoming calls from companies regarding policies and their employees- Perform the necessary research in order to answer the various questions from clients. These may relate to their pension plan, processes to follow in different situations and answer different questions regarding the companies employee.- Process information from the customer using databases and internal information systemsQualifications-Strong writing skills in both french in english - Have a high speed internet connection and the ability to connect directly with an ethernet cable- Be perfectly bilingual English and French- Experience in call center and administrative tasksSummaryAre you the ideal candidate for this role? Do you want to evolve within a large company? Send us your updated CV with the subject "Customer service agent - B2B":karen.leiton@randstad.ca or charles-etienne.meloche@randstad.caIn addition, if you know people interested in similar positions, do not hesitate to send them our contact details; it will be our pleasure to meet them!We are here to help you seize this opportunity,

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