- Do you have entry level warehouse or order picking experience? Apply now for this temporary warehouse role starting ASAP!This is a daytime, Monday to Friday, temporary position in North West Winnipeg - Bus route accessible near Inkster Industrial Park.Chosen candidates must be physically capable of prolonged standing, repeat movements and lifting up to 50lbs as needed.Candidates must be available for Monday to Friday hours between now and end of June.AdvanDo you have entry level warehouse or order picking experience? Apply now for this temporary warehouse role starting ASAP!This is a daytime, Monday to Friday, temporary position in North West Winnipeg - Bus route accessible near Inkster Industrial Park.Chosen candidates must be physically capable of prolonged standing, repeat movements and lifting up to 50lbs as needed.Candidates must be available for Monday to Friday hours between now and end of June.Advan
- We are seeking a versatile, numbers-oriented Junior Admin to support our manufacturing facility. This is a unique role perfect for someone who enjoys the precision of accounting and payroll but also thrives on the "human" side of the business, such as employee benefits and team culture. You will be a key point of contact for both our office and production teams.Visiting www.randstad.ca and apply through the postingApplying by e-mail at: Bonniesue.cuppageWe are seeking a versatile, numbers-oriented Junior Admin to support our manufacturing facility. This is a unique role perfect for someone who enjoys the precision of accounting and payroll but also thrives on the "human" side of the business, such as employee benefits and team culture. You will be a key point of contact for both our office and production teams.Visiting www.randstad.ca and apply through the postingApplying by e-mail at: Bonniesue.cuppage
- We are seeking a detail-oriented and tech-savvy HR Professional to join our team for a 3-month contract. This role is pivotal in streamlining our talent acquisition workflow. A primary focus of this position will be leveraging our newly implemented Dayforce Recruiting platform to establish and support a standardized setup for job requisitions.If you are an HR professional who thrives in recruitment, loves optimization, and wants to help us maximize our newWe are seeking a detail-oriented and tech-savvy HR Professional to join our team for a 3-month contract. This role is pivotal in streamlining our talent acquisition workflow. A primary focus of this position will be leveraging our newly implemented Dayforce Recruiting platform to establish and support a standardized setup for job requisitions.If you are an HR professional who thrives in recruitment, loves optimization, and wants to help us maximize our new
- Are you an administrative professional with a passion for problem-solving and an eye for detail? We are seeking a dedicated Contract Support Administrator to join our client's dynamic team in Burlington, Ontario. This position is perfect for someone who thrives in a fast-paced environment and enjoys balancing heavier clerical and administrative tasks with active problem-solving. As a Contract Support Administrator, you will manage the essential administratAre you an administrative professional with a passion for problem-solving and an eye for detail? We are seeking a dedicated Contract Support Administrator to join our client's dynamic team in Burlington, Ontario. This position is perfect for someone who thrives in a fast-paced environment and enjoys balancing heavier clerical and administrative tasks with active problem-solving. As a Contract Support Administrator, you will manage the essential administrat
- Our client, a prominent player in the professional services and technology sector in Montreal, is seeking a collaborative and proactive IT Support Specialist to join their dynamic team. In this role, you will play a critical part in maintaining daily operations by offering hands-on and remote assistance for workstations, mobile devices, and various peripheral hardware. If you thrive on solving technical puzzles and pride yourself on delivering a stellar emOur client, a prominent player in the professional services and technology sector in Montreal, is seeking a collaborative and proactive IT Support Specialist to join their dynamic team. In this role, you will play a critical part in maintaining daily operations by offering hands-on and remote assistance for workstations, mobile devices, and various peripheral hardware. If you thrive on solving technical puzzles and pride yourself on delivering a stellar em
- We are seeking a detail-oriented and tech-savvy HR Professional to join our team for a 3-month contract. This role is pivotal in streamlining our talent acquisition workflow. A primary focus of this position will be leveraging our newly implemented Dayforce Recruiting platform to establish and support a standardized setup for job requisitions.If you are an HR professional who thrives in recruitment, loves optimization, and wants to help us maximize our newWe are seeking a detail-oriented and tech-savvy HR Professional to join our team for a 3-month contract. This role is pivotal in streamlining our talent acquisition workflow. A primary focus of this position will be leveraging our newly implemented Dayforce Recruiting platform to establish and support a standardized setup for job requisitions.If you are an HR professional who thrives in recruitment, loves optimization, and wants to help us maximize our new
- Our client, is seeking a high-caliber Operations Support Senior Manager.In this critical technology leadership role, you will define and execute a modern operating model, overseeing production support, proactive maintenance, functional enhancements, and end-to-end incident management across a sophisticated, multi-channel enterprise contact center infrastructure (spanning voice, chat, email, SMS, and digital fax channels). Operating in a high-urgency, fast-Our client, is seeking a high-caliber Operations Support Senior Manager.In this critical technology leadership role, you will define and execute a modern operating model, overseeing production support, proactive maintenance, functional enhancements, and end-to-end incident management across a sophisticated, multi-channel enterprise contact center infrastructure (spanning voice, chat, email, SMS, and digital fax channels). Operating in a high-urgency, fast-
- We are seeking a highly disciplined Senior Application Support Specialist to execute high-stakes data engineering, profile migration, and security governance tasks for a major provincial digital health integration initiative (OTNhub into One Access). In this role, you will perform repetitive, high-risk, record-by-record identity data modifications across up to 12 complex legacy systems. Operating under a strict zero-assumption framework, you will validateWe are seeking a highly disciplined Senior Application Support Specialist to execute high-stakes data engineering, profile migration, and security governance tasks for a major provincial digital health integration initiative (OTNhub into One Access). In this role, you will perform repetitive, high-risk, record-by-record identity data modifications across up to 12 complex legacy systems. Operating under a strict zero-assumption framework, you will validate
- Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?If so, this role may be for you!The details of this role that will help you decidePosition: Bilingual Administrative Support ICompetitive SalaryLocation: St-Laurent, QuebecWork schedule: 8AM-4PMThis role will be remote the majority of the tiAre you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?If so, this role may be for you!The details of this role that will help you decidePosition: Bilingual Administrative Support ICompetitive SalaryLocation: St-Laurent, QuebecWork schedule: 8AM-4PMThis role will be remote the majority of the ti
- SAP Support Specialist – Data Quality(Materials Management - MM)Position SummaryThe SAP Support Specialist – Data Quality (MM Module) plays a key role in maintaining the accuracy, consistency, and integrity of SAP master data supporting procurement, material planning, and supply chain operations. This position is responsible for managing scheduling agreements,improving data quality, resolving master data discrepancies, and supporting daily purchasing activSAP Support Specialist – Data Quality(Materials Management - MM)Position SummaryThe SAP Support Specialist – Data Quality (MM Module) plays a key role in maintaining the accuracy, consistency, and integrity of SAP master data supporting procurement, material planning, and supply chain operations. This position is responsible for managing scheduling agreements,improving data quality, resolving master data discrepancies, and supporting daily purchasing activ
- We are seeking a senior-level Technical Support Engineer (L3) to join our growing technology division. In this role, you will be the final line of defense for complex technical issues, focusing heavily on advanced, engineering-level troubleshooting, system stability, and deep-dive problem resolution. You will work within an agile framework to ensure our financial systems remain robust, scalable, and secure.AdvantagesFinancial Sector Exposure: Gain high-valWe are seeking a senior-level Technical Support Engineer (L3) to join our growing technology division. In this role, you will be the final line of defense for complex technical issues, focusing heavily on advanced, engineering-level troubleshooting, system stability, and deep-dive problem resolution. You will work within an agile framework to ensure our financial systems remain robust, scalable, and secure.AdvantagesFinancial Sector Exposure: Gain high-val
- Are you a highly organized, proactive professional looking to elevate your career as a Sales Admin Support specialist? We are looking for a self-starter who shows immense initiative and thrives when working independently. In this dynamic Sales Admin Support role, you will be embedded within the specialized Air division of a top-tier organization, directly supporting a team of five high-performing sales representatives. If you have a background in the constAre you a highly organized, proactive professional looking to elevate your career as a Sales Admin Support specialist? We are looking for a self-starter who shows immense initiative and thrives when working independently. In this dynamic Sales Admin Support role, you will be embedded within the specialized Air division of a top-tier organization, directly supporting a team of five high-performing sales representatives. If you have a background in the const
- Do you have entry level warehouse or order picking experience? Apply now for this temporary warehouse role starting ASAP!This is a daytime, Monday to Friday, temporary position in North West Winnipeg - Bus route accessible near Inkster Industrial Park.Chosen candidates must be physically capable of prolonged standing, repeat movements and lifting up to 50lbs as needed.Candidates must be available for Monday to Friday hours between now and end of June.AdvanDo you have entry level warehouse or order picking experience? Apply now for this temporary warehouse role starting ASAP!This is a daytime, Monday to Friday, temporary position in North West Winnipeg - Bus route accessible near Inkster Industrial Park.Chosen candidates must be physically capable of prolonged standing, repeat movements and lifting up to 50lbs as needed.Candidates must be available for Monday to Friday hours between now and end of June.Advan
- Do you have entry level warehouse or order picking experience? Apply now for this temporary warehouse role starting ASAP!This is a daytime, Monday to Friday, temporary position in North West Winnipeg - Bus route accessible near Inkster Industrial Park.Chosen candidates must be physically capable of prolonged standing, repeat movements and lifting up to 50lbs as needed.Candidates must be available for Monday to Friday hours between now and end of June.AdvanDo you have entry level warehouse or order picking experience? Apply now for this temporary warehouse role starting ASAP!This is a daytime, Monday to Friday, temporary position in North West Winnipeg - Bus route accessible near Inkster Industrial Park.Chosen candidates must be physically capable of prolonged standing, repeat movements and lifting up to 50lbs as needed.Candidates must be available for Monday to Friday hours between now and end of June.Advan
- We are currently looking for a sales support and administrative coordinator for an amazing company in Dorval. They are currently growing and have lots of room for advancement. The sales support representative will deal with sales-related problems, enter new orders, track orders, investigate shipping issues and manage customer accounts. They also enter and track data in sales databases and provide reports to the sales department.Advantages8AM-5PM or 7:30AM-We are currently looking for a sales support and administrative coordinator for an amazing company in Dorval. They are currently growing and have lots of room for advancement. The sales support representative will deal with sales-related problems, enter new orders, track orders, investigate shipping issues and manage customer accounts. They also enter and track data in sales databases and provide reports to the sales department.Advantages8AM-5PM or 7:30AM-
- Are you a calm, compassionate communicator ready to step up and support Canadians during critical times of need? When unexpected crises like forest fires occur, having a reassuring, empathetic voice on the other end of the line can make all the difference. We are looking for dedicated professionals to join a remote emergency support team, serving as a lifeline for individuals navigating challenging situations.In this role, you aren’t just answering phones,Are you a calm, compassionate communicator ready to step up and support Canadians during critical times of need? When unexpected crises like forest fires occur, having a reassuring, empathetic voice on the other end of the line can make all the difference. We are looking for dedicated professionals to join a remote emergency support team, serving as a lifeline for individuals navigating challenging situations.In this role, you aren’t just answering phones,
- Product Support EngineerToronto, ON (Hybrid – 1 Day/Week In Office, Wednesdays)Contract: 12 Months (Strong Extension Potential)Are you a technical problem-solver who thrives in fast-paced environments and enjoys being the person who keeps critical systems running smoothly?We're looking for a Product Support Engineer to join a high-performing team supporting mission-critical banking applications. This is an opportunity to work within a stable, enterprise-scProduct Support EngineerToronto, ON (Hybrid – 1 Day/Week In Office, Wednesdays)Contract: 12 Months (Strong Extension Potential)Are you a technical problem-solver who thrives in fast-paced environments and enjoys being the person who keeps critical systems running smoothly?We're looking for a Product Support Engineer to join a high-performing team supporting mission-critical banking applications. This is an opportunity to work within a stable, enterprise-sc
- Looking for a real career path instead of just another job? Join a hard-working team that values reliability and invests in your professional growth.Key ResponsibilitiesAssist primary operators with material prep and machine support.Learn to operate advanced machinery through active, hands-on training.Collaborate with your team to hit shift production targets.Work a rotating 12-hour schedule (7:00 AM – 7:00 PM / 7:00 PM – 7:00 AM) with consistent punctualiLooking for a real career path instead of just another job? Join a hard-working team that values reliability and invests in your professional growth.Key ResponsibilitiesAssist primary operators with material prep and machine support.Learn to operate advanced machinery through active, hands-on training.Collaborate with your team to hit shift production targets.Work a rotating 12-hour schedule (7:00 AM – 7:00 PM / 7:00 PM – 7:00 AM) with consistent punctuali
- Are you looking for a new opportunity to work with a dynamic company? Are you a bilingual, dynamic, and ambitious person?We are seeking a detail-oriented and organized receptionist and sales support to join our team. This individual is responsible for ensuring a professional and welcoming reception experience while providing administrative support to the sales department. This role requires strong organizational skills, attention to detail, and the abilitAre you looking for a new opportunity to work with a dynamic company? Are you a bilingual, dynamic, and ambitious person?We are seeking a detail-oriented and organized receptionist and sales support to join our team. This individual is responsible for ensuring a professional and welcoming reception experience while providing administrative support to the sales department. This role requires strong organizational skills, attention to detail, and the abilit
- Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?Do you have outstanding relationships and a creative streak?If so, this role may be for you! We are looking for a Bilingual Help Desk Support Junior who will be responsible for treating incident and service request for customer equipment and Invoicing.12 month contract with possibility of extensionAdvantages•Location: Montreal, Quebec•PayrAre you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?Do you have outstanding relationships and a creative streak?If so, this role may be for you! We are looking for a Bilingual Help Desk Support Junior who will be responsible for treating incident and service request for customer equipment and Invoicing.12 month contract with possibility of extensionAdvantages•Location: Montreal, Quebec•Payr
- Seeking Bilingual Claims Support Specialists to support a high-profile claim processing initiative, reporting directly to the Senior Manager of Advisory. Independent contractors in this role will work both autonomously and collaboratively within a fast-paced, structured team environment to ensure accurate, timely, and efficient claims processing, while also responding to claimant inquiries with empathy, professionalism, and a commitment to service excellenSeeking Bilingual Claims Support Specialists to support a high-profile claim processing initiative, reporting directly to the Senior Manager of Advisory. Independent contractors in this role will work both autonomously and collaboratively within a fast-paced, structured team environment to ensure accurate, timely, and efficient claims processing, while also responding to claimant inquiries with empathy, professionalism, and a commitment to service excellen
- À propos de notre entrepriseNous sommes un leader international de premier plan dans la conception, la fabrication et la commercialisation de mobilier de bureau haut de gamme et de produits architecturaux intérieurs. Reconnus mondialement pour notre engagement envers le design primé, l'innovation et l'artisanat de qualité, nous créons des solutions d'ameublement qui transforment les espaces de travail.Notre mission est de concevoir des environnements qui fÀ propos de notre entrepriseNous sommes un leader international de premier plan dans la conception, la fabrication et la commercialisation de mobilier de bureau haut de gamme et de produits architecturaux intérieurs. Reconnus mondialement pour notre engagement envers le design primé, l'innovation et l'artisanat de qualité, nous créons des solutions d'ameublement qui transforment les espaces de travail.Notre mission est de concevoir des environnements qui f
- PayPlan is a point of sale financing solution that has been developed. We are a small and scrappy team that has an owner-operator mindset. While roles are defined, we jump in to help one another in order to accomplish our collective goals. We are not hierarchical and ask that everyone asks questions, shares ideas and challenges what we’re doing so that we can make the business stronger.Do you have outstanding relationships and a creative streak? Do you havPayPlan is a point of sale financing solution that has been developed. We are a small and scrappy team that has an owner-operator mindset. While roles are defined, we jump in to help one another in order to accomplish our collective goals. We are not hierarchical and ask that everyone asks questions, shares ideas and challenges what we’re doing so that we can make the business stronger.Do you have outstanding relationships and a creative streak? Do you hav
- Are you a bilingual professional with a knack for mechanics and a passion for problem-solving? Do you thrive in a collaborative environment where your technical expertise and customer service skills can shine?Our client is seeking a Bilingual Customer Support Representative to join their dedicated team in Cambridge. If you are looking for a rewarding role with great benefits and a supportive team culture, we want to hear from you!AdvantagesWhat’s in it forAre you a bilingual professional with a knack for mechanics and a passion for problem-solving? Do you thrive in a collaborative environment where your technical expertise and customer service skills can shine?Our client is seeking a Bilingual Customer Support Representative to join their dedicated team in Cambridge. If you are looking for a rewarding role with great benefits and a supportive team culture, we want to hear from you!AdvantagesWhat’s in it for
- Bilingual Claims Support Specialist (Contract)Language: Fluent French & English (Required)Pay Rate: $23.00 / hourTerm: 3-Month Full-Time AssignmentLocation: Supporting Toronto, ON OfficeJoin a high-profile, mission-driven claims initiative reporting directly to the Senior Manager of Advisory. This fast-paced contract role is ideal for a claims or insurance professional who balances sharp technical precision with deep empathy.Important Note for ApplicantsDuBilingual Claims Support Specialist (Contract)Language: Fluent French & English (Required)Pay Rate: $23.00 / hourTerm: 3-Month Full-Time AssignmentLocation: Supporting Toronto, ON OfficeJoin a high-profile, mission-driven claims initiative reporting directly to the Senior Manager of Advisory. This fast-paced contract role is ideal for a claims or insurance professional who balances sharp technical precision with deep empathy.Important Note for ApplicantsDu
- Are you an experienced ILS Support /Tech Writer with adequate knowledge of the field? This role maybe a good fit for you.Position SummaryWe are seeking a Logistic Support Analyst (LSA) to join our Integrated Logistics Support (ILS) department. In this role, you will work closely with other LSA analysts, the Technical Data Package (TDP) team, and many other internal departments. The primary focus will be supporting the Royal Canadian Navy’s Arctic and OffshAre you an experienced ILS Support /Tech Writer with adequate knowledge of the field? This role maybe a good fit for you.Position SummaryWe are seeking a Logistic Support Analyst (LSA) to join our Integrated Logistics Support (ILS) department. In this role, you will work closely with other LSA analysts, the Technical Data Package (TDP) team, and many other internal departments. The primary focus will be supporting the Royal Canadian Navy’s Arctic and Offsh
- Are you an enterprise-level Network Engineer who thrives at the intersection of robust, on-prem infrastructure and modern cloud scalability?Our client, a leading financial institution, is seeking a Senior Network Support Specialist to join their core Tier 3 Operational Network Services team. In this role, you won't just be maintaining the status quo—you will play a pivotal role in network modernization and evergreening initiatives, bridging traditional higAre you an enterprise-level Network Engineer who thrives at the intersection of robust, on-prem infrastructure and modern cloud scalability?Our client, a leading financial institution, is seeking a Senior Network Support Specialist to join their core Tier 3 Operational Network Services team. In this role, you won't just be maintaining the status quo—you will play a pivotal role in network modernization and evergreening initiatives, bridging traditional hig
- Are you a Mainframe expert who thrives in fast-paced, high-impact environments? Do you enjoy solving complex puzzles under pressure and ensuring critical financial systems run flawlessly?We are looking for a Mainframe Production Support Specialist to lead incident investigation, drive rapid service recovery, and champion operational excellence. You will be at the heart of global transaction banking, collaborating with virtual teams across the globe to keepAre you a Mainframe expert who thrives in fast-paced, high-impact environments? Do you enjoy solving complex puzzles under pressure and ensuring critical financial systems run flawlessly?We are looking for a Mainframe Production Support Specialist to lead incident investigation, drive rapid service recovery, and champion operational excellence. You will be at the heart of global transaction banking, collaborating with virtual teams across the globe to keep
- Seeking Bilingual Claims Support Specialists to support a high-profile claim processing initiative, reporting directly to the Senior Manager of Advisory. Independent contractors in this role will work both autonomously and collaboratively within a fast-paced, structured team environment to ensure accurate, timely, and efficient claims processing, while also responding to claimant inquiries with empathy, professionalism, and a commitment to service excellenSeeking Bilingual Claims Support Specialists to support a high-profile claim processing initiative, reporting directly to the Senior Manager of Advisory. Independent contractors in this role will work both autonomously and collaboratively within a fast-paced, structured team environment to ensure accurate, timely, and efficient claims processing, while also responding to claimant inquiries with empathy, professionalism, and a commitment to service excellen
- We are currently seeking a skilled and forward-thinking Data Engineer / BI Developer to join a prominent leader in the Canadian energy sector. In this role, you will play a pivotal part in modernizing our data infrastructure, transforming raw information into actionable insights, and building robust pipelines that support strategic decision-making across the organization. If you are passionate about data integrity, cloud architecture, and driving businessWe are currently seeking a skilled and forward-thinking Data Engineer / BI Developer to join a prominent leader in the Canadian energy sector. In this role, you will play a pivotal part in modernizing our data infrastructure, transforming raw information into actionable insights, and building robust pipelines that support strategic decision-making across the organization. If you are passionate about data integrity, cloud architecture, and driving business
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about technical support jobs
You're incredibly tech savvy. You can diagnose technical problems and propose solutions on the spot. You're also an excellent communicator, as you must often talk people through solving issues, sometimes without seeing the situation first hand.
As a technical support professional, some of your duties may include installing and configuring computer systems, diagnosing failures, and solving problems by phone, online, or in person, although you don’t typically repair hardware. If you work at your company's IT support desk, you also monitor and maintain the computer systems and business networks your employer depends on. You may also train your colleagues on how to use your company's software or applications.
what technical support jobs entail
Most help desk and technical support jobs require you to work part time or full time in an office, although you can work in a branch of the company or in another location. You may provide internal employees or external customers with technical support, depending on the structure of your company.
help desk vs technical support
Technical support jobs often are often ranked on a scale of 1 to 3 depending on the level of skill and experience required, with level 3 being the most advanced.
Help desk jobs are typically considered a level 1 technical support job. Level 1 professionals are the first line of defense to help customers or colleagues when they expertise technical issues. Help desk typically handles reoccurring problems and other issues that can be solved easily. Level 1 technical support can also include phone technical support. Help desk jobs are often considered entry-level and may require little to no formal training, depending on your employer. Often on the job training is provided.
Level 2 and 3 jobs field more complicated issues that can't be handled by level 1 technical support or help desk. Professionals at this level are often more specialized as well. For instance, they may specialize in networks or databases.
your day to day tasks
As a technical support professional, you day to day tasks will include things such as:
- installing and configuring computer systems and applications
- monitoring and maintaining computer systems and networks
- diagnosing technical issues and providing solutions
- problem-solving over the phone, internet, or in person
- creating procedural documentation and reporting as needed
- supporting the roll-out of new applications
- setting up new user accounts, including password resets
- testing and evaluating new technology
- providing technical support to clients, customers or colleagues
what you bring to the table
In technical support jobs, proficiency with technology is a must. Also important is a solid understanding of the business you work for and the software, programs, applications or systems you're providing support for. Some core technical proficiencies required for technical support jobs include:
- database management including SQL and Oracle
- operating systems like UNIX, Solaris, Windows & Mac
- skill with wireless and mobile devices
- excellent communication skills
- commitment to serving customers
- diagnostic and troubleshooting skills
- problem-solving skills
- ability to work under pressure
training and certifications
The technical support jobs available to you increase with a university or college degree in computer science, IT, or a related field. That said, you may find some entry-level IT support jobs require little to no technical experience.
Obtaining industry training and certifications will also increase your odds of finding a job. Depending on the industry you work in, familiarity with native software and platforms may help set you apart from other candidates. Most employers will also provide on-the-job training to ensure you're familiar with their systems and processes and able to perform your job to the best of your ability.