- Support staff required - Collingwood.Work local at a Manufacturing Company in Collingwood on a bus route - weekend shifts or on call rotations.Gate Position - Start Immediately. 24 hours weekly Responsible for:* Attendance of employees* Truck and Visitor Check in/Direction* Customer Service* Computer skills* Security* Detailed oriented* Other related duties* $21/hour* Days start @ 6 AM - 3 PM* Nights start @ 3 PM - 11:30 PM* Grade 12 and clean criminal chSupport staff required - Collingwood.Work local at a Manufacturing Company in Collingwood on a bus route - weekend shifts or on call rotations.Gate Position - Start Immediately. 24 hours weekly Responsible for:* Attendance of employees* Truck and Visitor Check in/Direction* Customer Service* Computer skills* Security* Detailed oriented* Other related duties* $21/hour* Days start @ 6 AM - 3 PM* Nights start @ 3 PM - 11:30 PM* Grade 12 and clean criminal ch
- Do you have experience as an administrative assistant or customer service experience in logistic environment? Are you an expert in PC standard tools and Knowledgeable in Microsoft suite? Do you have great experience in Data entry? This opportunity is Monday to Friday and located in Edmonton, AB. If this sounds like you then we have an immediate opportunity for you!Advantages-Permanent opportunity -Competitive salary-Monday to Friday-Benefits offered aftDo you have experience as an administrative assistant or customer service experience in logistic environment? Are you an expert in PC standard tools and Knowledgeable in Microsoft suite? Do you have great experience in Data entry? This opportunity is Monday to Friday and located in Edmonton, AB. If this sounds like you then we have an immediate opportunity for you!Advantages-Permanent opportunity -Competitive salary-Monday to Friday-Benefits offered aft
- Application Support DeveloperLocation: Oakville, ONWork Model: Hybrid – 3 days per week in officeVacation: 3 weeksBonus: 13%Build. Troubleshoot. Modernize. Make an Impact.Are you a developer who loves getting to the bottom of complex technical problems?Do you enjoy the challenge of reverse engineering applications, solving production issues, improving system performance, and finding ways to make technology better?We’re looking for an Application Support DeApplication Support DeveloperLocation: Oakville, ONWork Model: Hybrid – 3 days per week in officeVacation: 3 weeksBonus: 13%Build. Troubleshoot. Modernize. Make an Impact.Are you a developer who loves getting to the bottom of complex technical problems?Do you enjoy the challenge of reverse engineering applications, solving production issues, improving system performance, and finding ways to make technology better?We’re looking for an Application Support De
- Welcome to Greenpac Mill! Location: Greenpac Mill, 4400 Royal Ave, Niagara Falls, NY 14303 Build Your Career at Greenpac Mill At Greenpac Mill, a state-of-the-art recycled linerboard facility located in Niagara Falls, NY, we're looking for motivated individuals to join our team as a General Labor - Support Technician. In this role, you'll play an important part in supporting safe, efficient mill operations while working alongside experienced production anWelcome to Greenpac Mill! Location: Greenpac Mill, 4400 Royal Ave, Niagara Falls, NY 14303 Build Your Career at Greenpac Mill At Greenpac Mill, a state-of-the-art recycled linerboard facility located in Niagara Falls, NY, we're looking for motivated individuals to join our team as a General Labor - Support Technician. In this role, you'll play an important part in supporting safe, efficient mill operations while working alongside experienced production an
- Ready to be at the centre of global technology operations?We're looking for a Production Support Analyst who thrives on solving complex technology challenges, keeping critical applications running smoothly, and working with teams around the world.You'll join a collaborative Toronto-based technology team supporting the U.S. region and Global Banking environment, working across approximately 10 business-critical applications, including a Debt Capital MarketsReady to be at the centre of global technology operations?We're looking for a Production Support Analyst who thrives on solving complex technology challenges, keeping critical applications running smoothly, and working with teams around the world.You'll join a collaborative Toronto-based technology team supporting the U.S. region and Global Banking environment, working across approximately 10 business-critical applications, including a Debt Capital Markets
- IT Support AnalystDepartment: Technology / Service DeliveryLocation: Burnaby, British Columbia, Canada (Local & Remote)Employment Type: Full-time, Permanent (40 hours/week)Reporting To: IT Service Delivery ManagerTeam PurposeThe Technology team provides essential IT services and systems that enable retail and support office teams to perform effectively and deliver an exceptional customer experience.Role PurposeReporting to the IT Service Delivery Manager,IT Support AnalystDepartment: Technology / Service DeliveryLocation: Burnaby, British Columbia, Canada (Local & Remote)Employment Type: Full-time, Permanent (40 hours/week)Reporting To: IT Service Delivery ManagerTeam PurposeThe Technology team provides essential IT services and systems that enable retail and support office teams to perform effectively and deliver an exceptional customer experience.Role PurposeReporting to the IT Service Delivery Manager,
- Are you an organized, detail-oriented administrative professional seeking a fulfilling opportunity to support mission-driven community initiatives? Our client is seeking a Support Services Administrator, a prominent non-profit organization located in downtown Toronto. As a Support Services Administrator, you will play a critical role in providing dynamic, high-level administrative, operational, and executive support to leadership within the Support ServiceAre you an organized, detail-oriented administrative professional seeking a fulfilling opportunity to support mission-driven community initiatives? Our client is seeking a Support Services Administrator, a prominent non-profit organization located in downtown Toronto. As a Support Services Administrator, you will play a critical role in providing dynamic, high-level administrative, operational, and executive support to leadership within the Support Service
- Are you a detail-oriented professional with a technical mindset looking to accelerate your career in the automotive sector? We are currently seeking a dedicated Quality Lab Support specialist to join a world-class manufacturing environment in Woodstock, Ontario. As a global leader in talent solutions, Randstad is proud to partner with industry giants to find the best technical talent. Our recruiters are experts in their fields and are committed to findingAre you a detail-oriented professional with a technical mindset looking to accelerate your career in the automotive sector? We are currently seeking a dedicated Quality Lab Support specialist to join a world-class manufacturing environment in Woodstock, Ontario. As a global leader in talent solutions, Randstad is proud to partner with industry giants to find the best technical talent. Our recruiters are experts in their fields and are committed to finding
- Product Support EngineerToronto, ON (Hybrid – 1 Day/Week In Office, Wednesdays)Contract: 12 Months (Strong Extension Potential)Are you a technical problem-solver who thrives in fast-paced environments and enjoys being the person who keeps critical systems running smoothly?We're looking for a Product Support Engineer to join a high-performing team supporting mission-critical banking applications. This is an opportunity to work within a stable, enterprise-scProduct Support EngineerToronto, ON (Hybrid – 1 Day/Week In Office, Wednesdays)Contract: 12 Months (Strong Extension Potential)Are you a technical problem-solver who thrives in fast-paced environments and enjoys being the person who keeps critical systems running smoothly?We're looking for a Product Support Engineer to join a high-performing team supporting mission-critical banking applications. This is an opportunity to work within a stable, enterprise-sc
- A major federal defense organization is seeking two Senior ServiceNow Developers to lead the design, configuration, and hands-on technical delivery of a high-priority digital onboarding platform. Operating within an enterprise architecture framework, the successful candidate will configure secure, scalable, and compliant solutions leveraging ServiceNow Human Resources Service Delivery (HRSD) and App Engine. This initiative aims to modernize intake workflowA major federal defense organization is seeking two Senior ServiceNow Developers to lead the design, configuration, and hands-on technical delivery of a high-priority digital onboarding platform. Operating within an enterprise architecture framework, the successful candidate will configure secure, scalable, and compliant solutions leveraging ServiceNow Human Resources Service Delivery (HRSD) and App Engine. This initiative aims to modernize intake workflow
- Ready to make a difference? Join our client as TSP MRS Support Engineer! Your mission: ensure safety, quality, and timeliness, all while staying within budget. Be the driving force behind our success! 🚀General DescriptionThe E1 – Engineer in Training performs supervised engineering tasks using standard procedures and techniques to support projects and/or operations at BC Hydro safely, with quality, within budget, and on time.AdvantagesLocation: Edmonds OReady to make a difference? Join our client as TSP MRS Support Engineer! Your mission: ensure safety, quality, and timeliness, all while staying within budget. Be the driving force behind our success! 🚀General DescriptionThe E1 – Engineer in Training performs supervised engineering tasks using standard procedures and techniques to support projects and/or operations at BC Hydro safely, with quality, within budget, and on time.AdvantagesLocation: Edmonds O
- We are seeking a proactive and candidate-focused IT User Support Specialist to join our team on behalf of a prominent global organization headquartered in Montreal. Reporting to the Service Desk Manager, you will serve as the primary point of contact for technical assistance, delivering top-tier hardware, software, and infrastructure troubleshooting for local and international end-users. If you excel in dynamic technology environments and take pride in resWe are seeking a proactive and candidate-focused IT User Support Specialist to join our team on behalf of a prominent global organization headquartered in Montreal. Reporting to the Service Desk Manager, you will serve as the primary point of contact for technical assistance, delivering top-tier hardware, software, and infrastructure troubleshooting for local and international end-users. If you excel in dynamic technology environments and take pride in res
- Looking for a real career path instead of just another job? Join a hard-working team that values reliability and invests in your professional growth.Key ResponsibilitiesAssist primary operators with material prep and machine support.Learn to operate advanced machinery through active, hands-on training.Collaborate with your team to hit shift production targets.Work a rotating 12-hour schedule (7:00 AM – 7:00 PM / 7:00 PM – 7:00 AM) with consistent punctualiLooking for a real career path instead of just another job? Join a hard-working team that values reliability and invests in your professional growth.Key ResponsibilitiesAssist primary operators with material prep and machine support.Learn to operate advanced machinery through active, hands-on training.Collaborate with your team to hit shift production targets.Work a rotating 12-hour schedule (7:00 AM – 7:00 PM / 7:00 PM – 7:00 AM) with consistent punctuali
- Our client based in Vaudreuil is looking for a supplier support coordinator to support its operations. You will handle the management of internal supplier relations and administrative follow-ups. This individual will work closely with all the major departments. This role may require other tasks based on the day to day operationsAdvantagesLocation VaudreuilMonday-Friday 8AM-5PMSalary 55,000$-65,000$ (based on experience)2-3 weeks vacationMedical and DentalOur client based in Vaudreuil is looking for a supplier support coordinator to support its operations. You will handle the management of internal supplier relations and administrative follow-ups. This individual will work closely with all the major departments. This role may require other tasks based on the day to day operationsAdvantagesLocation VaudreuilMonday-Friday 8AM-5PMSalary 55,000$-65,000$ (based on experience)2-3 weeks vacationMedical and Dental
- We are seeking an energetic and detail-oriented Junior Application Support Specialist to support day-to-day operations within a high-volume shared hosting environment. In this role, you will perform operational support, manage service request fulfillment, handle incident intake, and oversee configuration management for a large suite of enterprise Java applications. Working alongside senior systems administrators and middleware engineers, you will leverageWe are seeking an energetic and detail-oriented Junior Application Support Specialist to support day-to-day operations within a high-volume shared hosting environment. In this role, you will perform operational support, manage service request fulfillment, handle incident intake, and oversee configuration management for a large suite of enterprise Java applications. Working alongside senior systems administrators and middleware engineers, you will leverage
- We are seeking a motivated and detail-oriented Sales Support Specialist to join our team. The Sales Support Specialist will play a crucial role in providing administrative and operational support to the sales team, ensuring smooth operations and efficient customer service. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proactive attitude toward problem-solving.Hours: 8:30am to 5pm (Monday to Friday)LWe are seeking a motivated and detail-oriented Sales Support Specialist to join our team. The Sales Support Specialist will play a crucial role in providing administrative and operational support to the sales team, ensuring smooth operations and efficient customer service. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proactive attitude toward problem-solving.Hours: 8:30am to 5pm (Monday to Friday)L
- Are you an experienced ILS Support /Tech Writer with adequate knowledge of the field? This role maybe a good fit for you.Position SummaryWe are seeking a Logistic Support Analyst (LSA) to join our Integrated Logistics Support (ILS) department. In this role, you will work closely with other LSA analysts, the Technical Data Package (TDP) team, and many other internal departments. The primary focus will be supporting the Royal Canadian Navy’s Arctic and OffshAre you an experienced ILS Support /Tech Writer with adequate knowledge of the field? This role maybe a good fit for you.Position SummaryWe are seeking a Logistic Support Analyst (LSA) to join our Integrated Logistics Support (ILS) department. In this role, you will work closely with other LSA analysts, the Technical Data Package (TDP) team, and many other internal departments. The primary focus will be supporting the Royal Canadian Navy’s Arctic and Offsh
- We are seeking dedicated Intermediate Application Support Specialists to provide tier-1 and tier-2 technical help desk support for enterprise digital systems, web applications, and software platforms. In this role, you will act as the primary point of contact for end-users, handling phone and email inquiries, tracking tickets, and troubleshooting technical issues. Working closely with specialized technical teams and non-technical end-users, you will ensureWe are seeking dedicated Intermediate Application Support Specialists to provide tier-1 and tier-2 technical help desk support for enterprise digital systems, web applications, and software platforms. In this role, you will act as the primary point of contact for end-users, handling phone and email inquiries, tracking tickets, and troubleshooting technical issues. Working closely with specialized technical teams and non-technical end-users, you will ensure
- Are you a Mainframe expert who thrives in fast-paced, high-impact environments? Do you enjoy solving complex puzzles under pressure and ensuring critical financial systems run flawlessly?We are looking for a Mainframe Production Support Specialist to lead incident investigation, drive rapid service recovery, and champion operational excellence. You will be at the heart of global transaction banking, collaborating with virtual teams across the globe to keepAre you a Mainframe expert who thrives in fast-paced, high-impact environments? Do you enjoy solving complex puzzles under pressure and ensuring critical financial systems run flawlessly?We are looking for a Mainframe Production Support Specialist to lead incident investigation, drive rapid service recovery, and champion operational excellence. You will be at the heart of global transaction banking, collaborating with virtual teams across the globe to keep
- Are you an ambitious professional looking to elevate your career in client relations and portfolio management within the finance & accounting sector? At Randstad Canada, a global leader in talent solutions, our expert recruiters connect talented job seekers with premier employers across Mississauga and the Greater Toronto Area. We are currently seeking a dedicated Account Executive Support Specialist (also well suited for a Junior Account Executive or AccoAre you an ambitious professional looking to elevate your career in client relations and portfolio management within the finance & accounting sector? At Randstad Canada, a global leader in talent solutions, our expert recruiters connect talented job seekers with premier employers across Mississauga and the Greater Toronto Area. We are currently seeking a dedicated Account Executive Support Specialist (also well suited for a Junior Account Executive or Acco
- Are you a detail-oriented professional looking to make a meaningful impact within a dynamic project environment? Randstad is seeking a proactive Junior Business Analyst to join a client based out of Calgary, Alberta. In this Junior Business Analyst role, you will serve as a critical bridge between internal stakeholders and external vendors, ensuring seamless financial administration and project execution.This contract position offers a standard 40-hour woAre you a detail-oriented professional looking to make a meaningful impact within a dynamic project environment? Randstad is seeking a proactive Junior Business Analyst to join a client based out of Calgary, Alberta. In this Junior Business Analyst role, you will serve as a critical bridge between internal stakeholders and external vendors, ensuring seamless financial administration and project execution.This contract position offers a standard 40-hour wo
- Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader? Do you have outstanding relationships and a creative streak? If so, this role may be for you! The details of this role that will help you decide if it’s the right move for you…Location: Quebec (Work from Home role)Role: Bilingual Technical Support SpecialistShift Time: 8:30 AM - 5:30 PM during training and 9:30 AM - 6:30 PM regular shiftRAre you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader? Do you have outstanding relationships and a creative streak? If so, this role may be for you! The details of this role that will help you decide if it’s the right move for you…Location: Quebec (Work from Home role)Role: Bilingual Technical Support SpecialistShift Time: 8:30 AM - 5:30 PM during training and 9:30 AM - 6:30 PM regular shiftR
- We are seeking a motivated and detail-oriented Sales Support Specialist to join our team. The Sales Support Specialist will play a crucial role in providing administrative and operational support to the sales team, ensuring smooth operations and efficient customer service. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proactive attitude toward problem-solving.Hours: 8:30am to 5pm (Monday to Friday)LWe are seeking a motivated and detail-oriented Sales Support Specialist to join our team. The Sales Support Specialist will play a crucial role in providing administrative and operational support to the sales team, ensuring smooth operations and efficient customer service. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proactive attitude toward problem-solving.Hours: 8:30am to 5pm (Monday to Friday)L
- Notre client est le chef de file mondial dans la fourniture de produits de haute qualité pour le contrôle et l'utilisation efficace de la vapeur et d'autres fluides industriels.À propos du rôleEn tant qu'Ingénieur(e) support aux ventes techniques, vous jouerez un rôle pivot au sein de notre équipe . Vous travaillerez en étroite collaboration avec nos ingénieurs technico-commerciaux sur le terrain afin d'assurer le dimensionnement des équipements, la sélectNotre client est le chef de file mondial dans la fourniture de produits de haute qualité pour le contrôle et l'utilisation efficace de la vapeur et d'autres fluides industriels.À propos du rôleEn tant qu'Ingénieur(e) support aux ventes techniques, vous jouerez un rôle pivot au sein de notre équipe . Vous travaillerez en étroite collaboration avec nos ingénieurs technico-commerciaux sur le terrain afin d'assurer le dimensionnement des équipements, la sélect
- Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?If so, this role may be for you!The details of this role that will help you decidePosition: Business Decision Support ProfCompetitive Salary12 month contract (Potential of extension/Conversion)Global opportunities for professional growth andAre you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?If so, this role may be for you!The details of this role that will help you decidePosition: Business Decision Support ProfCompetitive Salary12 month contract (Potential of extension/Conversion)Global opportunities for professional growth and
- Are you a customer-focused, detail-oriented professional looking to advance your career in the agriculture industry? We are seeking a dedicated Sales Coordinator in Abbotsford to support the full sales order lifecycle from initial customer inquiry to final delivery. In this dynamic sales & marketing role within the agricultural and commercial feed sector, you will play a central part in driving client satisfaction, streamlining order processing, maintaininAre you a customer-focused, detail-oriented professional looking to advance your career in the agriculture industry? We are seeking a dedicated Sales Coordinator in Abbotsford to support the full sales order lifecycle from initial customer inquiry to final delivery. In this dynamic sales & marketing role within the agricultural and commercial feed sector, you will play a central part in driving client satisfaction, streamlining order processing, maintainin
- Seeking Bilingual Claims Support Specialists to support a high-profile claim processing initiative, reporting directly to the Senior Manager of Advisory. Independent contractors in this role will work both autonomously and collaboratively within a fast-paced, structured team environment to ensure accurate, timely, and efficient claims processing, while also responding to claimant inquiries with empathy, professionalism, and a commitment to service excellenSeeking Bilingual Claims Support Specialists to support a high-profile claim processing initiative, reporting directly to the Senior Manager of Advisory. Independent contractors in this role will work both autonomously and collaboratively within a fast-paced, structured team environment to ensure accurate, timely, and efficient claims processing, while also responding to claimant inquiries with empathy, professionalism, and a commitment to service excellen
- Are you a calm, compassionate communicator ready to step up and support Canadians during critical times of need? When unexpected crises like forest fires occur, having a reassuring, empathetic voice on the other end of the line can make all the difference. We are looking for dedicated bilingual professionals to join a remote emergency support team, serving as a lifeline for individuals navigating challenging situations.In this role, you aren’t just answeriAre you a calm, compassionate communicator ready to step up and support Canadians during critical times of need? When unexpected crises like forest fires occur, having a reassuring, empathetic voice on the other end of the line can make all the difference. We are looking for dedicated bilingual professionals to join a remote emergency support team, serving as a lifeline for individuals navigating challenging situations.In this role, you aren’t just answeri
- Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?If so, this role may be for you!The details of this role that will help you decidePosition: Business Decision Support Prof-L1Competitive Salary12 month contract (Potential of extension/Conversion)Global opportunities for professional growthAre you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?If so, this role may be for you!The details of this role that will help you decidePosition: Business Decision Support Prof-L1Competitive Salary12 month contract (Potential of extension/Conversion)Global opportunities for professional growth
- We are seeking a highly accomplished IT Analyst IV - Technical Support for an enterprise-level contract opportunity based in Toronto. In this role, you will take on a key IT Service Management (ITSM), Change Enablement, and technical support governance capacity, specializing in overseeing and coordinating daily technology change requests across multi-disciplinary operational teams.As an IT Analyst IV, you will bridge the gap between technical infrastructurWe are seeking a highly accomplished IT Analyst IV - Technical Support for an enterprise-level contract opportunity based in Toronto. In this role, you will take on a key IT Service Management (ITSM), Change Enablement, and technical support governance capacity, specializing in overseeing and coordinating daily technology change requests across multi-disciplinary operational teams.As an IT Analyst IV, you will bridge the gap between technical infrastructur
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about technical support jobs
You're incredibly tech savvy. You can diagnose technical problems and propose solutions on the spot. You're also an excellent communicator, as you must often talk people through solving issues, sometimes without seeing the situation first hand.
As a technical support professional, some of your duties may include installing and configuring computer systems, diagnosing failures, and solving problems by phone, online, or in person, although you don’t typically repair hardware. If you work at your company's IT support desk, you also monitor and maintain the computer systems and business networks your employer depends on. You may also train your colleagues on how to use your company's software or applications.
what technical support jobs entail
Most help desk and technical support jobs require you to work part time or full time in an office, although you can work in a branch of the company or in another location. You may provide internal employees or external customers with technical support, depending on the structure of your company.
help desk vs technical support
Technical support jobs often are often ranked on a scale of 1 to 3 depending on the level of skill and experience required, with level 3 being the most advanced.
Help desk jobs are typically considered a level 1 technical support job. Level 1 professionals are the first line of defense to help customers or colleagues when they expertise technical issues. Help desk typically handles reoccurring problems and other issues that can be solved easily. Level 1 technical support can also include phone technical support. Help desk jobs are often considered entry-level and may require little to no formal training, depending on your employer. Often on the job training is provided.
Level 2 and 3 jobs field more complicated issues that can't be handled by level 1 technical support or help desk. Professionals at this level are often more specialized as well. For instance, they may specialize in networks or databases.
your day to day tasks
As a technical support professional, you day to day tasks will include things such as:
- installing and configuring computer systems and applications
- monitoring and maintaining computer systems and networks
- diagnosing technical issues and providing solutions
- problem-solving over the phone, internet, or in person
- creating procedural documentation and reporting as needed
- supporting the roll-out of new applications
- setting up new user accounts, including password resets
- testing and evaluating new technology
- providing technical support to clients, customers or colleagues
what you bring to the table
In technical support jobs, proficiency with technology is a must. Also important is a solid understanding of the business you work for and the software, programs, applications or systems you're providing support for. Some core technical proficiencies required for technical support jobs include:
- database management including SQL and Oracle
- operating systems like UNIX, Solaris, Windows & Mac
- skill with wireless and mobile devices
- excellent communication skills
- commitment to serving customers
- diagnostic and troubleshooting skills
- problem-solving skills
- ability to work under pressure
training and certifications
The technical support jobs available to you increase with a university or college degree in computer science, IT, or a related field. That said, you may find some entry-level IT support jobs require little to no technical experience.
Obtaining industry training and certifications will also increase your odds of finding a job. Depending on the industry you work in, familiarity with native software and platforms may help set you apart from other candidates. Most employers will also provide on-the-job training to ensure you're familiar with their systems and processes and able to perform your job to the best of your ability.