- Do you have entry level warehouse or order picking experience? Apply now for this temporary warehouse role starting ASAP!This is a daytime, Monday to Friday, temporary position in North West Winnipeg - Bus route accessible near Inkster Industrial Park.Chosen candidates must be physically capable of prolonged standing, repeat movements and lifting up to 50lbs as needed.Candidates must be available for Monday to Friday hours between now and end of June.AdvanDo you have entry level warehouse or order picking experience? Apply now for this temporary warehouse role starting ASAP!This is a daytime, Monday to Friday, temporary position in North West Winnipeg - Bus route accessible near Inkster Industrial Park.Chosen candidates must be physically capable of prolonged standing, repeat movements and lifting up to 50lbs as needed.Candidates must be available for Monday to Friday hours between now and end of June.Advan
- We are seeking a versatile, numbers-oriented Junior Admin to support our manufacturing facility. This is a unique role perfect for someone who enjoys the precision of accounting and payroll but also thrives on the "human" side of the business, such as employee benefits and team culture. You will be a key point of contact for both our office and production teams.Visiting www.randstad.ca and apply through the postingApplying by e-mail at: Bonniesue.cuppageWe are seeking a versatile, numbers-oriented Junior Admin to support our manufacturing facility. This is a unique role perfect for someone who enjoys the precision of accounting and payroll but also thrives on the "human" side of the business, such as employee benefits and team culture. You will be a key point of contact for both our office and production teams.Visiting www.randstad.ca and apply through the postingApplying by e-mail at: Bonniesue.cuppage
- We are currently looking for a sales support and administrative coordinator for an amazing company in Dorval. They are currently growing and have lots of room for advancement. The sales support representative will deal with sales-related problems, enter new orders, track orders, investigate shipping issues and manage customer accounts. They also enter and track data in sales databases and provide reports to the sales department.Advantages8AM-5PM or 7:30AM-We are currently looking for a sales support and administrative coordinator for an amazing company in Dorval. They are currently growing and have lots of room for advancement. The sales support representative will deal with sales-related problems, enter new orders, track orders, investigate shipping issues and manage customer accounts. They also enter and track data in sales databases and provide reports to the sales department.Advantages8AM-5PM or 7:30AM-
- Product Support EngineerToronto, ON (Hybrid – 1 Day/Week In Office, Wednesdays)Contract: 12 Months (Strong Extension Potential)Are you a technical problem-solver who thrives in fast-paced environments and enjoys being the person who keeps critical systems running smoothly?We're looking for a Product Support Engineer to join a high-performing team supporting mission-critical banking applications. This is an opportunity to work within a stable, enterprise-scProduct Support EngineerToronto, ON (Hybrid – 1 Day/Week In Office, Wednesdays)Contract: 12 Months (Strong Extension Potential)Are you a technical problem-solver who thrives in fast-paced environments and enjoys being the person who keeps critical systems running smoothly?We're looking for a Product Support Engineer to join a high-performing team supporting mission-critical banking applications. This is an opportunity to work within a stable, enterprise-sc
- Do you have entry level warehouse or order picking experience? Apply now for this temporary warehouse role starting ASAP!This is a daytime, Monday to Friday, temporary position in North West Winnipeg - Bus route accessible near Inkster Industrial Park.Chosen candidates must be physically capable of prolonged standing, repeat movements and lifting up to 50lbs as needed.Candidates must be available for Monday to Friday hours between now and end of June.AdvanDo you have entry level warehouse or order picking experience? Apply now for this temporary warehouse role starting ASAP!This is a daytime, Monday to Friday, temporary position in North West Winnipeg - Bus route accessible near Inkster Industrial Park.Chosen candidates must be physically capable of prolonged standing, repeat movements and lifting up to 50lbs as needed.Candidates must be available for Monday to Friday hours between now and end of June.Advan
- Do you have entry level warehouse or order picking experience? Apply now for this temporary warehouse role starting ASAP!This is a daytime, Monday to Friday, temporary position in North West Winnipeg - Bus route accessible near Inkster Industrial Park.Chosen candidates must be physically capable of prolonged standing, repeat movements and lifting up to 50lbs as needed.Candidates must be available for Monday to Friday hours between now and end of June.AdvanDo you have entry level warehouse or order picking experience? Apply now for this temporary warehouse role starting ASAP!This is a daytime, Monday to Friday, temporary position in North West Winnipeg - Bus route accessible near Inkster Industrial Park.Chosen candidates must be physically capable of prolonged standing, repeat movements and lifting up to 50lbs as needed.Candidates must be available for Monday to Friday hours between now and end of June.Advan
- Are you a hospitality professional who thrives in high-stakes, high-energy environments? We are currently seeking polished, guest-facing Event Staff to join an elite team for a premium hospitality program during the FIFA World Cup in Vancouver.As the face of this world-class event, you will ensure that VIP guests receive a seamless, "white-glove" experience from the moment they arrive until the final whistle.Job details:- Short term role (4 days - June 15tAre you a hospitality professional who thrives in high-stakes, high-energy environments? We are currently seeking polished, guest-facing Event Staff to join an elite team for a premium hospitality program during the FIFA World Cup in Vancouver.As the face of this world-class event, you will ensure that VIP guests receive a seamless, "white-glove" experience from the moment they arrive until the final whistle.Job details:- Short term role (4 days - June 15t
- We’re looking for a Technical Support Specialist who thrives on solving problems, helping customers, and making an immediate impact in a fast-moving environment. The Technical Support Technician will be responsible for conducting the telephone support of the Qolsys, DSC and Sur-Gard range of products. The position will report to our Intrusion Technical Support Manager, NA.As a member of this team, you will work within a dynamic environment that provides aWe’re looking for a Technical Support Specialist who thrives on solving problems, helping customers, and making an immediate impact in a fast-moving environment. The Technical Support Technician will be responsible for conducting the telephone support of the Qolsys, DSC and Sur-Gard range of products. The position will report to our Intrusion Technical Support Manager, NA.As a member of this team, you will work within a dynamic environment that provides a
- Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?If so, this role may be for you!The details of this role that will help you decidePosition: Bilingual Administrative Support ICompetitive SalaryLocation: St-Laurent, QuebecWork schedule: 8AM-4PMThis role will be remote the majority of the tiAre you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?If so, this role may be for you!The details of this role that will help you decidePosition: Bilingual Administrative Support ICompetitive SalaryLocation: St-Laurent, QuebecWork schedule: 8AM-4PMThis role will be remote the majority of the ti
- We are seeking a senior-level Technical Support Engineer (L3) to join our growing technology division. In this role, you will be the final line of defense for complex technical issues, focusing heavily on advanced, engineering-level troubleshooting, system stability, and deep-dive problem resolution. You will work within an agile framework to ensure our financial systems remain robust, scalable, and secure.AdvantagesFinancial Sector Exposure: Gain high-valWe are seeking a senior-level Technical Support Engineer (L3) to join our growing technology division. In this role, you will be the final line of defense for complex technical issues, focusing heavily on advanced, engineering-level troubleshooting, system stability, and deep-dive problem resolution. You will work within an agile framework to ensure our financial systems remain robust, scalable, and secure.AdvantagesFinancial Sector Exposure: Gain high-val
- We are currently recruiting for one of our top clients in the insurance field as they are adding to their Conversion Support team to support a critical migration initiative. Reporting to the Conversion Leader, the Conversion Support incumbent is responsible for recording insurance policy details, creating declaration pages for customers and performing other administrative functions. This is an excellent opportunity for an energetic, service-oriented teamWe are currently recruiting for one of our top clients in the insurance field as they are adding to their Conversion Support team to support a critical migration initiative. Reporting to the Conversion Leader, the Conversion Support incumbent is responsible for recording insurance policy details, creating declaration pages for customers and performing other administrative functions. This is an excellent opportunity for an energetic, service-oriented team
- We are seeking a dedicated and detail-oriented member to join our dynamic BSC Application Processing and Support team. In this role, the candidate will be responsible for accurately entering, updating and maintaining data in our systems to ensure data integrity and support our operational needs. This position is ideal for someone who is organized, analytical and eager to develop their skills in data management. The ideal candidate will be based in WaterlooWe are seeking a dedicated and detail-oriented member to join our dynamic BSC Application Processing and Support team. In this role, the candidate will be responsible for accurately entering, updating and maintaining data in our systems to ensure data integrity and support our operational needs. This position is ideal for someone who is organized, analytical and eager to develop their skills in data management. The ideal candidate will be based in Waterloo
- Seeking Bilingual Claims Support Specialists to support a high-profile claim processing initiative, reporting directly to the Senior Manager of Advisory. Independent contractors in this role will work both autonomously and collaboratively within a fast-paced, structured team environment to ensure accurate, timely, and efficient claims processing, while also responding to claimant inquiries with empathy, professionalism, and a commitment to service excellenSeeking Bilingual Claims Support Specialists to support a high-profile claim processing initiative, reporting directly to the Senior Manager of Advisory. Independent contractors in this role will work both autonomously and collaboratively within a fast-paced, structured team environment to ensure accurate, timely, and efficient claims processing, while also responding to claimant inquiries with empathy, professionalism, and a commitment to service excellen
- Are you a Mainframe expert who thrives in fast-paced, high-impact environments? Do you enjoy solving complex puzzles under pressure and ensuring critical financial systems run flawlessly?We are looking for a Mainframe Production Support Specialist to lead incident investigation, drive rapid service recovery, and champion operational excellence. You will be at the heart of global transaction banking, collaborating with virtual teams across the globe to keepAre you a Mainframe expert who thrives in fast-paced, high-impact environments? Do you enjoy solving complex puzzles under pressure and ensuring critical financial systems run flawlessly?We are looking for a Mainframe Production Support Specialist to lead incident investigation, drive rapid service recovery, and champion operational excellence. You will be at the heart of global transaction banking, collaborating with virtual teams across the globe to keep
- We are currently seeking a skilled and forward-thinking Data Engineer / BI Developer to join a prominent leader in the Canadian energy sector. In this role, you will play a pivotal part in modernizing our data infrastructure, transforming raw information into actionable insights, and building robust pipelines that support strategic decision-making across the organization. If you are passionate about data integrity, cloud architecture, and driving businessWe are currently seeking a skilled and forward-thinking Data Engineer / BI Developer to join a prominent leader in the Canadian energy sector. In this role, you will play a pivotal part in modernizing our data infrastructure, transforming raw information into actionable insights, and building robust pipelines that support strategic decision-making across the organization. If you are passionate about data integrity, cloud architecture, and driving business
- Production Support Specialist (Client Connectivity & Payments)12-Month Contract Hybrid (Toronto)Are you a production support professional who thrives in high-impact environments where reliability, problem-solving, and fast decision-making matter?We are looking for a Production Support Specialist to join a high-performing technology team supporting critical client connectivity and payment services within a leading global financial institution. This is an oProduction Support Specialist (Client Connectivity & Payments)12-Month Contract Hybrid (Toronto)Are you a production support professional who thrives in high-impact environments where reliability, problem-solving, and fast decision-making matter?We are looking for a Production Support Specialist to join a high-performing technology team supporting critical client connectivity and payment services within a leading global financial institution. This is an o
- Our client, is seeking a high-caliber Operations Support Senior Manager.In this critical technology leadership role, you will define and execute a modern operating model, overseeing production support, proactive maintenance, functional enhancements, and end-to-end incident management across a sophisticated, multi-channel enterprise contact center infrastructure (spanning voice, chat, email, SMS, and digital fax channels). Operating in a high-urgency, fast-Our client, is seeking a high-caliber Operations Support Senior Manager.In this critical technology leadership role, you will define and execute a modern operating model, overseeing production support, proactive maintenance, functional enhancements, and end-to-end incident management across a sophisticated, multi-channel enterprise contact center infrastructure (spanning voice, chat, email, SMS, and digital fax channels). Operating in a high-urgency, fast-
- We are seeking a highly disciplined Senior Application Support Specialist to execute high-stakes data engineering, profile migration, and security governance tasks for a major provincial digital health integration initiative (OTNhub into One Access). In this role, you will perform repetitive, high-risk, record-by-record identity data modifications across up to 12 complex legacy systems. Operating under a strict zero-assumption framework, you will validateWe are seeking a highly disciplined Senior Application Support Specialist to execute high-stakes data engineering, profile migration, and security governance tasks for a major provincial digital health integration initiative (OTNhub into One Access). In this role, you will perform repetitive, high-risk, record-by-record identity data modifications across up to 12 complex legacy systems. Operating under a strict zero-assumption framework, you will validate
- Are you a bilingual IT support professional with an active Secret Clearance looking for a prime contract in Downtown Ottawa? Do you have a knack for crushing ticket backlogs and navigating Government of Canada corporate applications seamlessly? Do you want to step away from hardware deployments, laptop imaging, and printer jams to focus 100% on application and information management support? .... If you answered yes, Randstad has the perfect exclusive oppoAre you a bilingual IT support professional with an active Secret Clearance looking for a prime contract in Downtown Ottawa? Do you have a knack for crushing ticket backlogs and navigating Government of Canada corporate applications seamlessly? Do you want to step away from hardware deployments, laptop imaging, and printer jams to focus 100% on application and information management support? .... If you answered yes, Randstad has the perfect exclusive oppo
- Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?Do you have outstanding relationships and a creative streak?If so, this role may be for you! We are looking for a Bilingual Help Desk Support Junior who will be responsible for treating incident and service request for customer equipment and Invoicing.12 month contract with possibility of extensionAdvantages•Location: Montreal, Quebec•PayrAre you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?Do you have outstanding relationships and a creative streak?If so, this role may be for you! We are looking for a Bilingual Help Desk Support Junior who will be responsible for treating incident and service request for customer equipment and Invoicing.12 month contract with possibility of extensionAdvantages•Location: Montreal, Quebec•Payr
- Seeking Bilingual Claims Support Specialists to support a high-profile claim processing initiative, reporting directly to the Senior Manager of Advisory. Independent contractors in this role will work both autonomously and collaboratively within a fast-paced, structured team environment to ensure accurate, timely, and efficient claims processing, while also responding to claimant inquiries with empathy, professionalism, and a commitment to service excellenSeeking Bilingual Claims Support Specialists to support a high-profile claim processing initiative, reporting directly to the Senior Manager of Advisory. Independent contractors in this role will work both autonomously and collaboratively within a fast-paced, structured team environment to ensure accurate, timely, and efficient claims processing, while also responding to claimant inquiries with empathy, professionalism, and a commitment to service excellen
- À propos de notre entrepriseNous sommes un leader international de premier plan dans la conception, la fabrication et la commercialisation de mobilier de bureau haut de gamme et de produits architecturaux intérieurs. Reconnus mondialement pour notre engagement envers le design primé, l'innovation et l'artisanat de qualité, nous créons des solutions d'ameublement qui transforment les espaces de travail.Notre mission est de concevoir des environnements qui fÀ propos de notre entrepriseNous sommes un leader international de premier plan dans la conception, la fabrication et la commercialisation de mobilier de bureau haut de gamme et de produits architecturaux intérieurs. Reconnus mondialement pour notre engagement envers le design primé, l'innovation et l'artisanat de qualité, nous créons des solutions d'ameublement qui transforment les espaces de travail.Notre mission est de concevoir des environnements qui f
- We are seeking a highly accomplished Senior Application Support Specialist to take technical ownership of the administration, operational stability, and security governance of enterprise SaaS platforms and Salesforce-based ecosystems. In this role, you will act as the critical Tier 2 engineering authority, bridging the gap between end-users, third-party development vendors, and core infrastructure units (DBAs, Network, and Security Specialists). You will mWe are seeking a highly accomplished Senior Application Support Specialist to take technical ownership of the administration, operational stability, and security governance of enterprise SaaS platforms and Salesforce-based ecosystems. In this role, you will act as the critical Tier 2 engineering authority, bridging the gap between end-users, third-party development vendors, and core infrastructure units (DBAs, Network, and Security Specialists). You will m
- PayPlan is a point of sale financing solution that has been developed. We are a small and scrappy team that has an owner-operator mindset. While roles are defined, we jump in to help one another in order to accomplish our collective goals. We are not hierarchical and ask that everyone asks questions, shares ideas and challenges what we’re doing so that we can make the business stronger.Do you have outstanding relationships and a creative streak? Do you havPayPlan is a point of sale financing solution that has been developed. We are a small and scrappy team that has an owner-operator mindset. While roles are defined, we jump in to help one another in order to accomplish our collective goals. We are not hierarchical and ask that everyone asks questions, shares ideas and challenges what we’re doing so that we can make the business stronger.Do you have outstanding relationships and a creative streak? Do you hav
- Are you a naturally empathetic communicator who thrives on making a genuine difference? At Randstad, we believe customer care is more than just a department—it’s a commitment to human well-being. We are looking for a dedicated Customer Support Agent to join our client's specialized team in Mississauga, supporting vital self-exclusion programs across Canada.In this role, you aren’t just answering calls; you are a lifeline. You will provide a professional, cAre you a naturally empathetic communicator who thrives on making a genuine difference? At Randstad, we believe customer care is more than just a department—it’s a commitment to human well-being. We are looking for a dedicated Customer Support Agent to join our client's specialized team in Mississauga, supporting vital self-exclusion programs across Canada.In this role, you aren’t just answering calls; you are a lifeline. You will provide a professional, c
- Bilingual Claims Support Specialist (Contract)Language: Fluent French & English (Required)Pay Rate: $23.00 / hourTerm: 3-Month Full-Time AssignmentLocation: Supporting Toronto, ON OfficeJoin a high-profile, mission-driven claims initiative reporting directly to the Senior Manager of Advisory. This fast-paced contract role is ideal for a claims or insurance professional who balances sharp technical precision with deep empathy.Important Note for ApplicantsDuBilingual Claims Support Specialist (Contract)Language: Fluent French & English (Required)Pay Rate: $23.00 / hourTerm: 3-Month Full-Time AssignmentLocation: Supporting Toronto, ON OfficeJoin a high-profile, mission-driven claims initiative reporting directly to the Senior Manager of Advisory. This fast-paced contract role is ideal for a claims or insurance professional who balances sharp technical precision with deep empathy.Important Note for ApplicantsDu
- Are you an experienced ILS Support /Tech Writer with adequate knowledge of the field? This role maybe a good fit for you.Position SummaryWe are seeking a Logistic Support Analyst (LSA) to join our Integrated Logistics Support (ILS) department. In this role, you will work closely with other LSA analysts, the Technical Data Package (TDP) team, and many other internal departments. The primary focus will be supporting the Royal Canadian Navy’s Arctic and OffshAre you an experienced ILS Support /Tech Writer with adequate knowledge of the field? This role maybe a good fit for you.Position SummaryWe are seeking a Logistic Support Analyst (LSA) to join our Integrated Logistics Support (ILS) department. In this role, you will work closely with other LSA analysts, the Technical Data Package (TDP) team, and many other internal departments. The primary focus will be supporting the Royal Canadian Navy’s Arctic and Offsh
- Are you looking for a new opportunity to work with a dynamic company? Are you a bilingual, dynamic, and ambitious person?We are seeking a detail-oriented and organized receptionist and sales support to join our team. This individual is responsible for ensuring a professional and welcoming reception experience while providing administrative support to the sales department. This role requires strong organizational skills, attention to detail, and the abilitAre you looking for a new opportunity to work with a dynamic company? Are you a bilingual, dynamic, and ambitious person?We are seeking a detail-oriented and organized receptionist and sales support to join our team. This individual is responsible for ensuring a professional and welcoming reception experience while providing administrative support to the sales department. This role requires strong organizational skills, attention to detail, and the abilit
- We are seeking a Senior Application Support Specialist with deep expertise in IT Asset Management (ITAM) and Configuration Management (CMDB). In this role, you will be responsible for the lifecycle management of IT hardware and software assets using ServiceNow HAM Pro and SAM Pro. Your primary focus will be to ensure the integrity of the CMDB, optimize license usage, and drive compliance through industry-standard frameworks like ITIL and ISO 19770.Pay RateWe are seeking a Senior Application Support Specialist with deep expertise in IT Asset Management (ITAM) and Configuration Management (CMDB). In this role, you will be responsible for the lifecycle management of IT hardware and software assets using ServiceNow HAM Pro and SAM Pro. Your primary focus will be to ensure the integrity of the CMDB, optimize license usage, and drive compliance through industry-standard frameworks like ITIL and ISO 19770.Pay Rate
- We are seeking Bilingual Claims Support Specialists (Independent Contractors) for a high-profile, mission-driven initiative reporting to the Senior Manager of Advisory. In this fast-paced role, you will balance technical precision with deep empathy, processing claims and supporting individuals navigating trauma, mental health challenges, or poverty. This position requires high emotional intelligence, absolute discretion, and a results-oriented mindset to dWe are seeking Bilingual Claims Support Specialists (Independent Contractors) for a high-profile, mission-driven initiative reporting to the Senior Manager of Advisory. In this fast-paced role, you will balance technical precision with deep empathy, processing claims and supporting individuals navigating trauma, mental health challenges, or poverty. This position requires high emotional intelligence, absolute discretion, and a results-oriented mindset to d
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about technical support jobs
You're incredibly tech savvy. You can diagnose technical problems and propose solutions on the spot. You're also an excellent communicator, as you must often talk people through solving issues, sometimes without seeing the situation first hand.
As a technical support professional, some of your duties may include installing and configuring computer systems, diagnosing failures, and solving problems by phone, online, or in person, although you don’t typically repair hardware. If you work at your company's IT support desk, you also monitor and maintain the computer systems and business networks your employer depends on. You may also train your colleagues on how to use your company's software or applications.
what technical support jobs entail
Most help desk and technical support jobs require you to work part time or full time in an office, although you can work in a branch of the company or in another location. You may provide internal employees or external customers with technical support, depending on the structure of your company.
help desk vs technical support
Technical support jobs often are often ranked on a scale of 1 to 3 depending on the level of skill and experience required, with level 3 being the most advanced.
Help desk jobs are typically considered a level 1 technical support job. Level 1 professionals are the first line of defense to help customers or colleagues when they expertise technical issues. Help desk typically handles reoccurring problems and other issues that can be solved easily. Level 1 technical support can also include phone technical support. Help desk jobs are often considered entry-level and may require little to no formal training, depending on your employer. Often on the job training is provided.
Level 2 and 3 jobs field more complicated issues that can't be handled by level 1 technical support or help desk. Professionals at this level are often more specialized as well. For instance, they may specialize in networks or databases.
your day to day tasks
As a technical support professional, you day to day tasks will include things such as:
- installing and configuring computer systems and applications
- monitoring and maintaining computer systems and networks
- diagnosing technical issues and providing solutions
- problem-solving over the phone, internet, or in person
- creating procedural documentation and reporting as needed
- supporting the roll-out of new applications
- setting up new user accounts, including password resets
- testing and evaluating new technology
- providing technical support to clients, customers or colleagues
what you bring to the table
In technical support jobs, proficiency with technology is a must. Also important is a solid understanding of the business you work for and the software, programs, applications or systems you're providing support for. Some core technical proficiencies required for technical support jobs include:
- database management including SQL and Oracle
- operating systems like UNIX, Solaris, Windows & Mac
- skill with wireless and mobile devices
- excellent communication skills
- commitment to serving customers
- diagnostic and troubleshooting skills
- problem-solving skills
- ability to work under pressure
training and certifications
The technical support jobs available to you increase with a university or college degree in computer science, IT, or a related field. That said, you may find some entry-level IT support jobs require little to no technical experience.
Obtaining industry training and certifications will also increase your odds of finding a job. Depending on the industry you work in, familiarity with native software and platforms may help set you apart from other candidates. Most employers will also provide on-the-job training to ensure you're familiar with their systems and processes and able to perform your job to the best of your ability.