- Are you a reliable, hands-on professional looking for a role where your technical curiosity and precision can truly shine?We are currently seeking a dedicated Technical Support Assistant to join a premier organization in the scientific equipment industry. This position is a critical part of the manufacturing & logistics team in Coquitlam, BC, focusing on the maintenance and accuracy of high-tech instrumentation. As a Technical Support Assistant, you will bAre you a reliable, hands-on professional looking for a role where your technical curiosity and precision can truly shine?We are currently seeking a dedicated Technical Support Assistant to join a premier organization in the scientific equipment industry. This position is a critical part of the manufacturing & logistics team in Coquitlam, BC, focusing on the maintenance and accuracy of high-tech instrumentation. As a Technical Support Assistant, you will b
- Welcome to Greenpac Mill! At Greenpac Mil, Sustainable Development means Respecting the True Nature of our 10,000 talents. We put you first: Starting pay $23.98 able to earn up to $30.10 within your first 18-24months!Schedule is working 4 nights - 3days -3 nights - 4days rotation.Rotational hours are from 6:45am to 7pm and 6:45pm to 7amEnjoy the convenience of weekly paychecks.Receive allowances for PPE, boots, and wellness.Comprehensive medical, dentWelcome to Greenpac Mill! At Greenpac Mil, Sustainable Development means Respecting the True Nature of our 10,000 talents. We put you first: Starting pay $23.98 able to earn up to $30.10 within your first 18-24months!Schedule is working 4 nights - 3days -3 nights - 4days rotation.Rotational hours are from 6:45am to 7pm and 6:45pm to 7amEnjoy the convenience of weekly paychecks.Receive allowances for PPE, boots, and wellness.Comprehensive medical, dent
- Support staff required - Collingwood.Work local at a Manufacturing Company in Collingwood on a bus route - weekend shifts or on call rotations.Gate Shack Position - Start Immediately.Responsible for:* Attendance of employees* Truck and Visitor Check in/Direction* Customer Service* Computer skills* Security* Detailed oriented* Other related duties* $21/hour* Straight weekend work or on call* Days start @ 6 AM - 3 PM* Nights start @ 3 PM - 11:30 PM* Grade 12Support staff required - Collingwood.Work local at a Manufacturing Company in Collingwood on a bus route - weekend shifts or on call rotations.Gate Shack Position - Start Immediately.Responsible for:* Attendance of employees* Truck and Visitor Check in/Direction* Customer Service* Computer skills* Security* Detailed oriented* Other related duties* $21/hour* Straight weekend work or on call* Days start @ 6 AM - 3 PM* Nights start @ 3 PM - 11:30 PM* Grade 12
- Randstad Operational is currently seeking a motivated and technically-minded Production Support Technician for a premier client Brantford, Ontario. This is a full-time, opportunity within the manufacturing & logistics sector, scheduled to begin in right away. At Randstad, we are global leaders in talent solutions, and our recruiters are industry experts dedicated to connecting high-quality talent with the best employers in Ontario.f you are looking to advRandstad Operational is currently seeking a motivated and technically-minded Production Support Technician for a premier client Brantford, Ontario. This is a full-time, opportunity within the manufacturing & logistics sector, scheduled to begin in right away. At Randstad, we are global leaders in talent solutions, and our recruiters are industry experts dedicated to connecting high-quality talent with the best employers in Ontario.f you are looking to adv
- Are you a highly motivated and positive individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced, "work hard, play hard" environment? Our client, a global leader in the industrial automation industry, is seeking a Bilingual Customer Support Associate to join their dynamic and youthful team in Mississauga, Ontario. This is a fantastic opportunity for a Bilingual Customer Support Associate to start a rewarding careeAre you a highly motivated and positive individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced, "work hard, play hard" environment? Our client, a global leader in the industrial automation industry, is seeking a Bilingual Customer Support Associate to join their dynamic and youthful team in Mississauga, Ontario. This is a fantastic opportunity for a Bilingual Customer Support Associate to start a rewarding caree
- À propos de notre entrepriseNous sommes un leader international de premier plan dans la conception, la fabrication et la commercialisation de mobilier de bureau haut de gamme et de produits architecturaux intérieurs. Reconnus mondialement pour notre engagement envers le design primé, l'innovation et l'artisanat de qualité, nous créons des solutions d'ameublement qui transforment les espaces de travail.Notre mission est de concevoir des environnements qui fÀ propos de notre entrepriseNous sommes un leader international de premier plan dans la conception, la fabrication et la commercialisation de mobilier de bureau haut de gamme et de produits architecturaux intérieurs. Reconnus mondialement pour notre engagement envers le design primé, l'innovation et l'artisanat de qualité, nous créons des solutions d'ameublement qui transforment les espaces de travail.Notre mission est de concevoir des environnements qui f
- We are seeking a bilingual Application Support Specialist to provide high-quality technical assistance and quality assurance for the ECIS TRIRIGA platform. This role bridges the gap between end-user support and technical project delivery. You will manage help desk operations in both English and French, conduct functional testing for system enhancements, and collaborate with IT teams to ensure the successful deployment of defect fixes and change requests wiWe are seeking a bilingual Application Support Specialist to provide high-quality technical assistance and quality assurance for the ECIS TRIRIGA platform. This role bridges the gap between end-user support and technical project delivery. You will manage help desk operations in both English and French, conduct functional testing for system enhancements, and collaborate with IT teams to ensure the successful deployment of defect fixes and change requests wi
- Our Vancouver-based government client is looking for a skilled Database Support to drive the success of an impactful and fast-paced project. If you're eager to make a meaningful contribution within a large enterprise environment, this is your opportunity to help shape the future of a forward-thinking organization!Advantages• Opportunity to lead and shape the modernization of platforms.• Collaborative environment working closely with stakeholders from vaOur Vancouver-based government client is looking for a skilled Database Support to drive the success of an impactful and fast-paced project. If you're eager to make a meaningful contribution within a large enterprise environment, this is your opportunity to help shape the future of a forward-thinking organization!Advantages• Opportunity to lead and shape the modernization of platforms.• Collaborative environment working closely with stakeholders from va
- Seeking Bilingual Claims Support Specialists to support a high-profile claim processing initiative, reporting directly to the Senior Manager of Advisory. Independent contractors in this role will work both autonomously and collaboratively within a fast-paced, structured team environment to ensure accurate, timely, and efficient claims processing, while also responding to claimant inquiries with empathy, professionalism, and a commitment to service excellenSeeking Bilingual Claims Support Specialists to support a high-profile claim processing initiative, reporting directly to the Senior Manager of Advisory. Independent contractors in this role will work both autonomously and collaboratively within a fast-paced, structured team environment to ensure accurate, timely, and efficient claims processing, while also responding to claimant inquiries with empathy, professionalism, and a commitment to service excellen
- the junior desk side support role is to engage an experienced, junior technical analyst resource to help deliver solutions designs and associated documentation for the critical, technical work stream for One Person One Record (OPOR). strategy requires the replacement of the three existing hospital information systems with a core CIS. This will simplify Nova Scotia’s clinical systems environment and enable it to be extended into the communityThe purpose isthe junior desk side support role is to engage an experienced, junior technical analyst resource to help deliver solutions designs and associated documentation for the critical, technical work stream for One Person One Record (OPOR). strategy requires the replacement of the three existing hospital information systems with a core CIS. This will simplify Nova Scotia’s clinical systems environment and enable it to be extended into the communityThe purpose is
- Are you looking for a new administrative challenge? Are you interested in a career in the legal sector? Do you have experience in leadership?Are you looking to join a national organization that fosters the personal development of individuals and offers stimulating career prospects? Our client, a major national legal firm, is looking to hire a Manager, Legal support services. This firm has won the award of one of Canada’s Best Diversity Employers for seveAre you looking for a new administrative challenge? Are you interested in a career in the legal sector? Do you have experience in leadership?Are you looking to join a national organization that fosters the personal development of individuals and offers stimulating career prospects? Our client, a major national legal firm, is looking to hire a Manager, Legal support services. This firm has won the award of one of Canada’s Best Diversity Employers for seve
- Are you detail-oriented and looking to join a dynamic team?We’re hiring an Administrative Support Assistant to help manage and digitize documents efficiently.Start date: December 15thContract: 12 monthsHours: Full-time in office, 100% remoteSalary : 22 , 23 $Why you’ll love it: Gain hands-on experience in document management, work with a supportive team, and enhance your administrative skills.If you’re eager to take on a role that offers both personal satiAre you detail-oriented and looking to join a dynamic team?We’re hiring an Administrative Support Assistant to help manage and digitize documents efficiently.Start date: December 15thContract: 12 monthsHours: Full-time in office, 100% remoteSalary : 22 , 23 $Why you’ll love it: Gain hands-on experience in document management, work with a supportive team, and enhance your administrative skills.If you’re eager to take on a role that offers both personal sati
- Are you detail-oriented and looking to join a dynamic team?We’re hiring an Administrative Support Assistant to help manage and digitize documents efficiently.Start date: ASAPContract: 12 monthsHours: RemoteWhy you’ll love it: Gain hands-on experience in document management, work with a supportive team, and enhance your administrative skills.If you’re eager to take on a role that offers both personal satisfaction and professional growth, this is the perfectAre you detail-oriented and looking to join a dynamic team?We’re hiring an Administrative Support Assistant to help manage and digitize documents efficiently.Start date: ASAPContract: 12 monthsHours: RemoteWhy you’ll love it: Gain hands-on experience in document management, work with a supportive team, and enhance your administrative skills.If you’re eager to take on a role that offers both personal satisfaction and professional growth, this is the perfect
- This position is handling bindery & print. The position requires a lot of lifting and moving paper boxes and envelopes and the individual needs to be able to adapt to a face pace environment which requires a lot of walking and standing. This role requires the individual to be able to stand for long periods of time. The primary responsibility would be bindery and print, which includes operating equipment such as digital production printers, hydraulic cutterThis position is handling bindery & print. The position requires a lot of lifting and moving paper boxes and envelopes and the individual needs to be able to adapt to a face pace environment which requires a lot of walking and standing. This role requires the individual to be able to stand for long periods of time. The primary responsibility would be bindery and print, which includes operating equipment such as digital production printers, hydraulic cutter
- Our client, a leading organization in the vehicle distribution sector, is actively seeking an SAP Services & Support Manager to provide strategic and operational leadership for their SAP landscape. This permanent, hybrid role is critical for aligning the SAP roadmap with business goals and maximizing the product’s value across the enterprise. The successful candidate will lead the SAP Services and Support Team (S3), oversee the full product lifecycle (fromOur client, a leading organization in the vehicle distribution sector, is actively seeking an SAP Services & Support Manager to provide strategic and operational leadership for their SAP landscape. This permanent, hybrid role is critical for aligning the SAP roadmap with business goals and maximizing the product’s value across the enterprise. The successful candidate will lead the SAP Services and Support Team (S3), oversee the full product lifecycle (from
- A leading distributor of commercial food service equipment is seeking a highly motivated and detail-oriented After-Sales Customer Support representative. This role is ideal for a conscientious problem-solver who enjoys providing exceptional customer service and thrives in a fast-paced environment. You will be the primary point of contact for managing incoming technical service requests, parts orders, and warranty claims, ensuring customers receive timely aA leading distributor of commercial food service equipment is seeking a highly motivated and detail-oriented After-Sales Customer Support representative. This role is ideal for a conscientious problem-solver who enjoys providing exceptional customer service and thrives in a fast-paced environment. You will be the primary point of contact for managing incoming technical service requests, parts orders, and warranty claims, ensuring customers receive timely a
- Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?If so, this role may be for you!The Business Decision Support Professional Level 1 facilitates complex decision-making in support of the design and implementation of business change or improvement initiatives. The Business Decision SupportAre you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?If so, this role may be for you!The Business Decision Support Professional Level 1 facilitates complex decision-making in support of the design and implementation of business change or improvement initiatives. The Business Decision Support
- Our client, a cornerstone of the Canadian distribution and processing industry, is seeking a meticulous professional to fill a key role within their Center of Excellence This position is more than just administrative support; it is a strategic partnership at the heart of operations. You will be responsible for managing compensation and claims files, acting as a central hub between employees, management, and healthcare partners.Industry: Major National DistOur client, a cornerstone of the Canadian distribution and processing industry, is seeking a meticulous professional to fill a key role within their Center of Excellence This position is more than just administrative support; it is a strategic partnership at the heart of operations. You will be responsible for managing compensation and claims files, acting as a central hub between employees, management, and healthcare partners.Industry: Major National Dist
- Do you have Knowledge and Skills/Experience of Microsoft great Plains 2016, Quadrant Workforce, BSSI Health Financial Management Module, Citrix, AD account creation? Do you have Knowledge of Service Management Processes with 2+ years’ experience in supporting remote clients. Experience triaging tickets, prioritizing, categorizing and handling service requests, incidents and problem tickets? If so, this would be a great opportunity for you!Our client is looDo you have Knowledge and Skills/Experience of Microsoft great Plains 2016, Quadrant Workforce, BSSI Health Financial Management Module, Citrix, AD account creation? Do you have Knowledge of Service Management Processes with 2+ years’ experience in supporting remote clients. Experience triaging tickets, prioritizing, categorizing and handling service requests, incidents and problem tickets? If so, this would be a great opportunity for you!Our client is loo
- We are seeking a Systems Administrator / Operations Support Specialist to provide high-level technical expertise and Tier 3 support for complex enterprise environments. This role is a blend of traditional systems administration, network security, and quality assurance. You will be responsible for the health of integrated technical environments, including server clusters, virtualized infrastructure, and security components. The ideal candidate will bridge tWe are seeking a Systems Administrator / Operations Support Specialist to provide high-level technical expertise and Tier 3 support for complex enterprise environments. This role is a blend of traditional systems administration, network security, and quality assurance. You will be responsible for the health of integrated technical environments, including server clusters, virtualized infrastructure, and security components. The ideal candidate will bridge t
- Welcome to Cascades! SENIOR PROJECT LEADER – SUBCONTRACTOR OPERATIONS HYBRID ROLE | ETOBICOKE, ON | CASCADES RECOVERY+At Cascades, Sustainable Development means Respecting the True Nature of our 10,000 talents. We put you first: Career pathways that support your goals! Excellent Benefits Package: Health Options, Life insurance, Paid Time OffFinancial Benefits: Retirement Plan, Profit Sharing, Stock OptionsWell-Being Benefits: EAP options, Lifestyle FlWelcome to Cascades! SENIOR PROJECT LEADER – SUBCONTRACTOR OPERATIONS HYBRID ROLE | ETOBICOKE, ON | CASCADES RECOVERY+At Cascades, Sustainable Development means Respecting the True Nature of our 10,000 talents. We put you first: Career pathways that support your goals! Excellent Benefits Package: Health Options, Life insurance, Paid Time OffFinancial Benefits: Retirement Plan, Profit Sharing, Stock OptionsWell-Being Benefits: EAP options, Lifestyle Fl
- Are you passionate about technology and industrial solutions ? Join our dynamic and innovative team as a Technical Sales Representative specializing in air compressors !We are a renowned company with an international footprint, standing out in the market for the quality of our products and our high level of specialization.We offer the best solutions, components, parts, consulting services and a comprehensive approach to air compression.We are looking for aAre you passionate about technology and industrial solutions ? Join our dynamic and innovative team as a Technical Sales Representative specializing in air compressors !We are a renowned company with an international footprint, standing out in the market for the quality of our products and our high level of specialization.We offer the best solutions, components, parts, consulting services and a comprehensive approach to air compression.We are looking for a
- Application and Data Support Analyst We are looking for a resourceful and solution-oriented Application and Data Support Analyst. Your role will be twofold: ensuring the continuity of our current management platform while actively participating in our digital transformation.AdvantagesWhy join this team?Competitive salaryGroup insuranceVacationDirect impact: You will be the IT point of contact and will participate in the organizationApplication and Data Support Analyst We are looking for a resourceful and solution-oriented Application and Data Support Analyst. Your role will be twofold: ensuring the continuity of our current management platform while actively participating in our digital transformation.AdvantagesWhy join this team?Competitive salaryGroup insuranceVacationDirect impact: You will be the IT point of contact and will participate in the organization
- We are seeking a Senior Systems Administrator/Operations Support Specialist with a deep specialization in mainframe infrastructure and batch processing. This role is essential for providing oversight and Tier 4 support within a large-scale, enterprise environment. You will be responsible for ensuring the stability of mission-critical batch operations, coordinating complex application recoveries, and providing expert technical advice on production control aWe are seeking a Senior Systems Administrator/Operations Support Specialist with a deep specialization in mainframe infrastructure and batch processing. This role is essential for providing oversight and Tier 4 support within a large-scale, enterprise environment. You will be responsible for ensuring the stability of mission-critical batch operations, coordinating complex application recoveries, and providing expert technical advice on production control a
- Would you like to work for an eco-friendly company in the plumbing industry?Are you dynamic, passionate about customer service, and technical support?Then this job is for you!We are looking for a bilingual customer service agent to work remotely providing technical support.Job Details:Salary: $20/hour + a quarterly incentive program allowing you to earn up to 10% of your gross earnings.Hours: Monday to Friday, between 11 AM and 8 PM (full-time, 40 hours/weWould you like to work for an eco-friendly company in the plumbing industry?Are you dynamic, passionate about customer service, and technical support?Then this job is for you!We are looking for a bilingual customer service agent to work remotely providing technical support.Job Details:Salary: $20/hour + a quarterly incentive program allowing you to earn up to 10% of your gross earnings.Hours: Monday to Friday, between 11 AM and 8 PM (full-time, 40 hours/we
- Would you like to work for an eco-friendly company in the plumbing industry?Are you dynamic, passionate about customer service, and technical support?Then this job is for you!We are looking for a bilingual customer service agent to work remotely providing technical support.Job Details:Salary: $20/hour + a quarterly incentive program allowing you to earn up to 10% of your gross earnings.Hours: Monday to Friday, between 11 AM and 8 PM (full-time, 40 hours/weWould you like to work for an eco-friendly company in the plumbing industry?Are you dynamic, passionate about customer service, and technical support?Then this job is for you!We are looking for a bilingual customer service agent to work remotely providing technical support.Job Details:Salary: $20/hour + a quarterly incentive program allowing you to earn up to 10% of your gross earnings.Hours: Monday to Friday, between 11 AM and 8 PM (full-time, 40 hours/we
- Description:Summer 2026 - Summer Student – North Bay AreaThe OpportunityWe are looking to add an #EnergyProblemSolver in North Bay, ON area to support our efforts in Energy Problem Solving and our daily operations.We are seeking students enrolled in a Mechanical Tech, Electrical Engineering Tech, Instrumentation and Control Engineering Tech, Industrial Mechanical Millwright, or related Program.We engage our students in the very core of our operations. As aDescription:Summer 2026 - Summer Student – North Bay AreaThe OpportunityWe are looking to add an #EnergyProblemSolver in North Bay, ON area to support our efforts in Energy Problem Solving and our daily operations.We are seeking students enrolled in a Mechanical Tech, Electrical Engineering Tech, Instrumentation and Control Engineering Tech, Industrial Mechanical Millwright, or related Program.We engage our students in the very core of our operations. As a
- Are you a technical problem-solver who excels at deconstructing complex issues while providing a premium experience? As a global leader in talent solutions, Randstad Professional is seeking a dedicated Technical Support Specialist (L2) to join a dynamic customer care team in Mississauga, Ontario. Our recruiters are experts in the customer care and technical sectors, and they are ready to help you take the next step in your career journey.In this role, youAre you a technical problem-solver who excels at deconstructing complex issues while providing a premium experience? As a global leader in talent solutions, Randstad Professional is seeking a dedicated Technical Support Specialist (L2) to join a dynamic customer care team in Mississauga, Ontario. Our recruiters are experts in the customer care and technical sectors, and they are ready to help you take the next step in your career journey.In this role, you
- Our client located in Dollard-des-Ormeaux, is looking for a secretary-receptionist for the position of secretary-receptionist, able to establish priorities and work and work efficiently in a dynamic environment. The administrative support representative will handle various tasks and responsibilities throughout the company. AdvantagesMonday-Friday 8:30AM-5PMSalary 42,000-48,000$ (based on experience)Medical benefits, no dentalLocated in Dollard Des OrmeauxOur client located in Dollard-des-Ormeaux, is looking for a secretary-receptionist for the position of secretary-receptionist, able to establish priorities and work and work efficiently in a dynamic environment. The administrative support representative will handle various tasks and responsibilities throughout the company. AdvantagesMonday-Friday 8:30AM-5PMSalary 42,000-48,000$ (based on experience)Medical benefits, no dentalLocated in Dollard Des Ormeaux
- Our client in Victoria is seeking a temporary Reception and Front Desk Aid to provide coverage on the weekendIn this role, you'll be responsible for greeting and welcoming clients into the building. If you have a passion for building relationships and strong interpersonal skills, this could be the perfect fit for you.Advantages- $23/hour- Work two weekends a month (alternating with another receptionist)- Weekend Hours Saturday and Sunday 9:00 AM to 5:00 PMOur client in Victoria is seeking a temporary Reception and Front Desk Aid to provide coverage on the weekendIn this role, you'll be responsible for greeting and welcoming clients into the building. If you have a passion for building relationships and strong interpersonal skills, this could be the perfect fit for you.Advantages- $23/hour- Work two weekends a month (alternating with another receptionist)- Weekend Hours Saturday and Sunday 9:00 AM to 5:00 PM
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about technical support jobs
You're incredibly tech savvy. You can diagnose technical problems and propose solutions on the spot. You're also an excellent communicator, as you must often talk people through solving issues, sometimes without seeing the situation first hand.
As a technical support professional, some of your duties may include installing and configuring computer systems, diagnosing failures, and solving problems by phone, online, or in person, although you don’t typically repair hardware. If you work at your company's IT support desk, you also monitor and maintain the computer systems and business networks your employer depends on. You may also train your colleagues on how to use your company's software or applications.
what technical support jobs entail
Most help desk and technical support jobs require you to work part time or full time in an office, although you can work in a branch of the company or in another location. You may provide internal employees or external customers with technical support, depending on the structure of your company.
help desk vs technical support
Technical support jobs often are often ranked on a scale of 1 to 3 depending on the level of skill and experience required, with level 3 being the most advanced.
Help desk jobs are typically considered a level 1 technical support job. Level 1 professionals are the first line of defense to help customers or colleagues when they expertise technical issues. Help desk typically handles reoccurring problems and other issues that can be solved easily. Level 1 technical support can also include phone technical support. Help desk jobs are often considered entry-level and may require little to no formal training, depending on your employer. Often on the job training is provided.
Level 2 and 3 jobs field more complicated issues that can't be handled by level 1 technical support or help desk. Professionals at this level are often more specialized as well. For instance, they may specialize in networks or databases.
your day to day tasks
As a technical support professional, you day to day tasks will include things such as:
- installing and configuring computer systems and applications
- monitoring and maintaining computer systems and networks
- diagnosing technical issues and providing solutions
- problem-solving over the phone, internet, or in person
- creating procedural documentation and reporting as needed
- supporting the roll-out of new applications
- setting up new user accounts, including password resets
- testing and evaluating new technology
- providing technical support to clients, customers or colleagues
what you bring to the table
In technical support jobs, proficiency with technology is a must. Also important is a solid understanding of the business you work for and the software, programs, applications or systems you're providing support for. Some core technical proficiencies required for technical support jobs include:
- database management including SQL and Oracle
- operating systems like UNIX, Solaris, Windows & Mac
- skill with wireless and mobile devices
- excellent communication skills
- commitment to serving customers
- diagnostic and troubleshooting skills
- problem-solving skills
- ability to work under pressure
training and certifications
The technical support jobs available to you increase with a university or college degree in computer science, IT, or a related field. That said, you may find some entry-level IT support jobs require little to no technical experience.
Obtaining industry training and certifications will also increase your odds of finding a job. Depending on the industry you work in, familiarity with native software and platforms may help set you apart from other candidates. Most employers will also provide on-the-job training to ensure you're familiar with their systems and processes and able to perform your job to the best of your ability.