- We are seeking a versatile, numbers-oriented Junior Admin to support our manufacturing facility. This is a unique role perfect for someone who enjoys the precision of accounting and payroll but also thrives on the "human" side of the business, such as employee benefits and team culture. You will be a key point of contact for both our office and production teams.Visiting www.randstad.ca and apply through the postingApplying by e-mail at: Bonniesue.cuppageWe are seeking a versatile, numbers-oriented Junior Admin to support our manufacturing facility. This is a unique role perfect for someone who enjoys the precision of accounting and payroll but also thrives on the "human" side of the business, such as employee benefits and team culture. You will be a key point of contact for both our office and production teams.Visiting www.randstad.ca and apply through the postingApplying by e-mail at: Bonniesue.cuppage
- Are you a compassionate communicator looking to make a meaningful difference while growing your career in customer care? As a global leader in talent solutions, Randstad is seeking a dedicated Customer Support Agent to join a specialized team in Mississauga. In this role, you will be the first point of contact for individuals seeking support, providing a professional and empathetic experience that aligns with the highest standards of customer care.This isAre you a compassionate communicator looking to make a meaningful difference while growing your career in customer care? As a global leader in talent solutions, Randstad is seeking a dedicated Customer Support Agent to join a specialized team in Mississauga. In this role, you will be the first point of contact for individuals seeking support, providing a professional and empathetic experience that aligns with the highest standards of customer care.This is
- Are you a reliable, hands-on professional looking for a role where your technical curiosity and precision can truly shine?We are currently seeking a dedicated Technical Support Assistant to join a premier organization in the scientific equipment industry. This position is a critical part of the manufacturing & logistics team in Coquitlam, BC, focusing on the maintenance and accuracy of high-tech instrumentation. As a Technical Support Assistant, you will bAre you a reliable, hands-on professional looking for a role where your technical curiosity and precision can truly shine?We are currently seeking a dedicated Technical Support Assistant to join a premier organization in the scientific equipment industry. This position is a critical part of the manufacturing & logistics team in Coquitlam, BC, focusing on the maintenance and accuracy of high-tech instrumentation. As a Technical Support Assistant, you will b
- Are you a car enthusiast with a passion for delivering an exceptional customer experience? Do you thrive in a vibrant, high-energy environment where you can share your automotive knowledge? Randstad Professional is currently seeking a Customer Experience Specialist for our client, a North American leader in automotive brake parts.As a Customer Experience Specialist, you will be the face of a brand-new showroom in Markham. This isn’t just a retail job; it’sAre you a car enthusiast with a passion for delivering an exceptional customer experience? Do you thrive in a vibrant, high-energy environment where you can share your automotive knowledge? Randstad Professional is currently seeking a Customer Experience Specialist for our client, a North American leader in automotive brake parts.As a Customer Experience Specialist, you will be the face of a brand-new showroom in Markham. This isn’t just a retail job; it’s
- Welcome to Greenpac Mill! At Greenpac Mil, Sustainable Development means Respecting the True Nature of our 10,000 talents. We put you first: Starting pay $25.24 able to earn up to $30.10 within your first 18-24months!Schedule is working 4 nights - 3days -3 nights - 4days rotation.Rotational hours are from 6:45am to 7pm and 6:45pm to 7amEnjoy the convenience of weekly paychecks.Receive allowances for PPE, boots, and wellness.Comprehensive medical, dentWelcome to Greenpac Mill! At Greenpac Mil, Sustainable Development means Respecting the True Nature of our 10,000 talents. We put you first: Starting pay $25.24 able to earn up to $30.10 within your first 18-24months!Schedule is working 4 nights - 3days -3 nights - 4days rotation.Rotational hours are from 6:45am to 7pm and 6:45pm to 7amEnjoy the convenience of weekly paychecks.Receive allowances for PPE, boots, and wellness.Comprehensive medical, dent
- Randstad Operational is currently seeking a motivated and technically-minded Production Support Technician for a premier client Brantford, Ontario. This is a full-time, opportunity within the manufacturing & logistics sector, scheduled to begin in right away. At Randstad, we are global leaders in talent solutions, and our recruiters are industry experts dedicated to connecting high-quality talent with the best employers in Ontario.f you are looking to advRandstad Operational is currently seeking a motivated and technically-minded Production Support Technician for a premier client Brantford, Ontario. This is a full-time, opportunity within the manufacturing & logistics sector, scheduled to begin in right away. At Randstad, we are global leaders in talent solutions, and our recruiters are industry experts dedicated to connecting high-quality talent with the best employers in Ontario.f you are looking to adv
- We’re looking for a Technical Support Specialist who thrives on solving problems, helping customers, and making an immediate impact in a fast-moving environment. The Technical Support Technician will be responsible for conducting the telephone support of the Qolsys, DSC and Sur-Gard range of products. The position will report to our Intrusion Technical Support Manager, NA.As a member of this team, you will work within a dynamic environment that provides aWe’re looking for a Technical Support Specialist who thrives on solving problems, helping customers, and making an immediate impact in a fast-moving environment. The Technical Support Technician will be responsible for conducting the telephone support of the Qolsys, DSC and Sur-Gard range of products. The position will report to our Intrusion Technical Support Manager, NA.As a member of this team, you will work within a dynamic environment that provides a
- IT Technical SupportAre you passionate about IT and thrive in a fast-paced environment? Do you enjoy working independently and want to have a direct impact on the efficiency of a state-of-the-art facility?As an IT Technician, you will join a close-knit IT team to ensure smooth operations at our St-Hubert and Acton Vale sites. You won't just be behind a screen: you'll be on the front lines, at the heart of the action, where technology meets pharmaceutical mIT Technical SupportAre you passionate about IT and thrive in a fast-paced environment? Do you enjoy working independently and want to have a direct impact on the efficiency of a state-of-the-art facility?As an IT Technician, you will join a close-knit IT team to ensure smooth operations at our St-Hubert and Acton Vale sites. You won't just be behind a screen: you'll be on the front lines, at the heart of the action, where technology meets pharmaceutical m
- Are you currently looking for an administrative opportunity in Valleyfield? We have an excellent position with an industry leader, clean and modern office that is looking to hire. Please feel free to contact us by applying and/or sending us your resume and we will contact you to discuss. We look forward to speaking with youAdvantagesLocated in ValleyfieldMonday-Friday 9AM - 6PM or 10AM - 7PMSalary 21-23$/hr Weekly payTemporary to permanent - Once permaneAre you currently looking for an administrative opportunity in Valleyfield? We have an excellent position with an industry leader, clean and modern office that is looking to hire. Please feel free to contact us by applying and/or sending us your resume and we will contact you to discuss. We look forward to speaking with youAdvantagesLocated in ValleyfieldMonday-Friday 9AM - 6PM or 10AM - 7PMSalary 21-23$/hr Weekly payTemporary to permanent - Once permane
- We are seeking an Intermediate Application Support Specialist to provide critical front-line support and administration within an enterprise environment. This role is primarily focused on the stability, configuration, and user adoption of Microsoft 365 and SharePoint Online. You will manage the end-to-end incident lifecycle—from initial triage to root-cause analysis—while ensuring that SharePoint structures are optimized for collaboration and document manaWe are seeking an Intermediate Application Support Specialist to provide critical front-line support and administration within an enterprise environment. This role is primarily focused on the stability, configuration, and user adoption of Microsoft 365 and SharePoint Online. You will manage the end-to-end incident lifecycle—from initial triage to root-cause analysis—while ensuring that SharePoint structures are optimized for collaboration and document mana
- We are currently looking for a sales support and administrative coordinator for an amazing company in Dorval. They are currently growing and have lots of room for advancement. The sales support representative will deal with sales-related problems, enter new orders, track orders, investigate shipping issues and manage customer accounts. They also enter and track data in sales databases and provide reports to the sales department.Advantages8AM-5PM or 7:30AM-We are currently looking for a sales support and administrative coordinator for an amazing company in Dorval. They are currently growing and have lots of room for advancement. The sales support representative will deal with sales-related problems, enter new orders, track orders, investigate shipping issues and manage customer accounts. They also enter and track data in sales databases and provide reports to the sales department.Advantages8AM-5PM or 7:30AM-
- À propos de notre entrepriseNous sommes un leader international de premier plan dans la conception, la fabrication et la commercialisation de mobilier de bureau haut de gamme et de produits architecturaux intérieurs. Reconnus mondialement pour notre engagement envers le design primé, l'innovation et l'artisanat de qualité, nous créons des solutions d'ameublement qui transforment les espaces de travail.Notre mission est de concevoir des environnements qui fÀ propos de notre entrepriseNous sommes un leader international de premier plan dans la conception, la fabrication et la commercialisation de mobilier de bureau haut de gamme et de produits architecturaux intérieurs. Reconnus mondialement pour notre engagement envers le design primé, l'innovation et l'artisanat de qualité, nous créons des solutions d'ameublement qui transforment les espaces de travail.Notre mission est de concevoir des environnements qui f
- We are seeking a bilingual Application Support Specialist to provide high-quality technical assistance and quality assurance for the ECIS TRIRIGA platform. This role bridges the gap between end-user support and technical project delivery. You will manage help desk operations in both English and French, conduct functional testing for system enhancements, and collaborate with IT teams to ensure the successful deployment of defect fixes and change requests wiWe are seeking a bilingual Application Support Specialist to provide high-quality technical assistance and quality assurance for the ECIS TRIRIGA platform. This role bridges the gap between end-user support and technical project delivery. You will manage help desk operations in both English and French, conduct functional testing for system enhancements, and collaborate with IT teams to ensure the successful deployment of defect fixes and change requests wi
- We are seeking a Systems Administrator / Operations Support Specialist to join the Operations Control Centre (OCC). This role is critical for the end-to-end monitoring and management of large-scale infrastructure, including Mainframe (z/OS), UNIX, Windows servers, and network devices. You will be responsible for ensuring the availability of essential, time-sensitive, and public-facing applications. The position involves both digital monitoring and physicalWe are seeking a Systems Administrator / Operations Support Specialist to join the Operations Control Centre (OCC). This role is critical for the end-to-end monitoring and management of large-scale infrastructure, including Mainframe (z/OS), UNIX, Windows servers, and network devices. You will be responsible for ensuring the availability of essential, time-sensitive, and public-facing applications. The position involves both digital monitoring and physical
- Our Vancouver-based government client is looking for a skilled Database Support to drive the success of an impactful and fast-paced project. If you're eager to make a meaningful contribution within a large enterprise environment, this is your opportunity to help shape the future of a forward-thinking organization!Advantages• Opportunity to lead and shape the modernization of platforms.• Collaborative environment working closely with stakeholders from vaOur Vancouver-based government client is looking for a skilled Database Support to drive the success of an impactful and fast-paced project. If you're eager to make a meaningful contribution within a large enterprise environment, this is your opportunity to help shape the future of a forward-thinking organization!Advantages• Opportunity to lead and shape the modernization of platforms.• Collaborative environment working closely with stakeholders from va
- Job Title: Dispatcher AidLocation: Pointe-ClaireOur client in the Transport Industry is looking to add a Dispatch Helper to their team in Dorval. Do you have experience in the Transportation industry? Preferable LTL? Do you have experience in logistics? Apply Now!melissa.cumetti@randstad.ca / philippe.pilon@randstad.caAdvantagesMonday to Friday 8:00am to 4:30 pmSalary 45k5% bonus of salary paid yearly Medical/Dental/Vision insurances after probations peJob Title: Dispatcher AidLocation: Pointe-ClaireOur client in the Transport Industry is looking to add a Dispatch Helper to their team in Dorval. Do you have experience in the Transportation industry? Preferable LTL? Do you have experience in logistics? Apply Now!melissa.cumetti@randstad.ca / philippe.pilon@randstad.caAdvantagesMonday to Friday 8:00am to 4:30 pmSalary 45k5% bonus of salary paid yearly Medical/Dental/Vision insurances after probations pe
- We are seeking a detail-oriented and proactive Licensing Support Specialist to provide comprehensive administrative and operational support to our national licensing team and licensed brokers. This role plays an integral part in ensuring timely and accurate processing of licensing applications, renewals, and regulatory submissions. The ideal candidate brings strong communication skills, exceptional organizational ability, and experience working with licensWe are seeking a detail-oriented and proactive Licensing Support Specialist to provide comprehensive administrative and operational support to our national licensing team and licensed brokers. This role plays an integral part in ensuring timely and accurate processing of licensing applications, renewals, and regulatory submissions. The ideal candidate brings strong communication skills, exceptional organizational ability, and experience working with licens
- A leading distributor of commercial food service equipment is seeking a highly motivated and detail-oriented After-Sales Customer Support representative. This role is ideal for a conscientious problem-solver who enjoys providing exceptional customer service and thrives in a fast-paced environment. You will be the primary point of contact for managing incoming technical service requests, parts orders, and warranty claims, ensuring customers receive timely aA leading distributor of commercial food service equipment is seeking a highly motivated and detail-oriented After-Sales Customer Support representative. This role is ideal for a conscientious problem-solver who enjoys providing exceptional customer service and thrives in a fast-paced environment. You will be the primary point of contact for managing incoming technical service requests, parts orders, and warranty claims, ensuring customers receive timely a
- We are seeking a motivated and detail-oriented Sales Support Specialist to join our team. The Sales Support Specialist will play a crucial role in providing administrative and operational support to the sales team, ensuring smooth operations and efficient customer service. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proactive attitude toward problem-solving.Hours: 8:30am to 5pm (Monday to Friday)LWe are seeking a motivated and detail-oriented Sales Support Specialist to join our team. The Sales Support Specialist will play a crucial role in providing administrative and operational support to the sales team, ensuring smooth operations and efficient customer service. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proactive attitude toward problem-solving.Hours: 8:30am to 5pm (Monday to Friday)L
- Do you have experience in Deployment Automation - Urban Code Deploy and Urban Code Velocity? Do you have experience in IBM WebSphere Application Server NDM and Liberty? If so, this would be a great opportunity for you!Our client is looking for a Junior Application Support Specialist for a 18 month contract in Toronto.This is an onsite role.Rate: 182.76-224.7Advantages• Earn a competitive rate within the industry.• Location: Onsite role..• Potential for extDo you have experience in Deployment Automation - Urban Code Deploy and Urban Code Velocity? Do you have experience in IBM WebSphere Application Server NDM and Liberty? If so, this would be a great opportunity for you!Our client is looking for a Junior Application Support Specialist for a 18 month contract in Toronto.This is an onsite role.Rate: 182.76-224.7Advantages• Earn a competitive rate within the industry.• Location: Onsite role..• Potential for ext
- Are you detail-oriented and looking to join a dynamic team?We’re hiring an Administrative Support Assistant to help manage and digitize documents efficiently.Start date: ASAPContract: 12 monthsHours: RemoteWhy you’ll love it: Gain hands-on experience in document management, work with a supportive team, and enhance your administrative skills.If you’re eager to take on a role that offers both personal satisfaction and professional growth, this is the perfectAre you detail-oriented and looking to join a dynamic team?We’re hiring an Administrative Support Assistant to help manage and digitize documents efficiently.Start date: ASAPContract: 12 monthsHours: RemoteWhy you’ll love it: Gain hands-on experience in document management, work with a supportive team, and enhance your administrative skills.If you’re eager to take on a role that offers both personal satisfaction and professional growth, this is the perfect
- This position is handling bindery & print. The position requires a lot of lifting and moving paper boxes and envelopes and the individual needs to be able to adapt to a face pace environment which requires a lot of walking and standing. This role requires the individual to be able to stand for long periods of time. The primary responsibility would be bindery and print, which includes operating equipment such as digital production printers, hydraulic cutterThis position is handling bindery & print. The position requires a lot of lifting and moving paper boxes and envelopes and the individual needs to be able to adapt to a face pace environment which requires a lot of walking and standing. This role requires the individual to be able to stand for long periods of time. The primary responsibility would be bindery and print, which includes operating equipment such as digital production printers, hydraulic cutter
- The Role: Conversion Support SpecialistThe Mission: Support a critical migration initiative for a top-tier insurance provider by managing policy records and customer documentation.The Vibe: Energetic, professional, and team-focused.Location: 100% On-site (Downtown Vancouver)Compensation: $27.00/hourHours: Mon–Fri, 8:30 AM – 4:30 PM (35 hours/week)Term: Full-time contract (Up to 12 months)Start Date: ASAPAdvantagesCompetitive Salary of $27/hrOpportunities fThe Role: Conversion Support SpecialistThe Mission: Support a critical migration initiative for a top-tier insurance provider by managing policy records and customer documentation.The Vibe: Energetic, professional, and team-focused.Location: 100% On-site (Downtown Vancouver)Compensation: $27.00/hourHours: Mon–Fri, 8:30 AM – 4:30 PM (35 hours/week)Term: Full-time contract (Up to 12 months)Start Date: ASAPAdvantagesCompetitive Salary of $27/hrOpportunities f
- Are you a compassionate communicator looking to make a meaningful difference while growing your career in customer care? As a global leader in talent solutions, Randstad is seeking a dedicated Customer Support Agent to join a specialized team in Mississauga. In this role, you will be the first point of contact for individuals seeking support, providing a professional and empathetic experience that aligns with the highest standards of customer care.This isAre you a compassionate communicator looking to make a meaningful difference while growing your career in customer care? As a global leader in talent solutions, Randstad is seeking a dedicated Customer Support Agent to join a specialized team in Mississauga. In this role, you will be the first point of contact for individuals seeking support, providing a professional and empathetic experience that aligns with the highest standards of customer care.This is
- Seeking Bilingual Claims Support Specialists to support a high-profile claim processing initiative, reporting directly to the Senior Manager of Advisory. Independent contractors in this role will work both autonomously and collaboratively within a fast-paced, structured team environment to ensure accurate, timely, and efficient claims processing, while also responding to claimant inquiries with empathy, professionalism, and a commitment to service excellenSeeking Bilingual Claims Support Specialists to support a high-profile claim processing initiative, reporting directly to the Senior Manager of Advisory. Independent contractors in this role will work both autonomously and collaboratively within a fast-paced, structured team environment to ensure accurate, timely, and efficient claims processing, while also responding to claimant inquiries with empathy, professionalism, and a commitment to service excellen
- Are you looking for a new administrative challenge? Are you interested in a career in the legal sector? Do you have experience in leadership?Are you looking to join a national organization that fosters the personal development of individuals and offers stimulating career prospects? Our client, a major national legal firm, is looking to hire a Manager, Legal support services. This firm has won the award of one of Canada’s Best Diversity Employers for seveAre you looking for a new administrative challenge? Are you interested in a career in the legal sector? Do you have experience in leadership?Are you looking to join a national organization that fosters the personal development of individuals and offers stimulating career prospects? Our client, a major national legal firm, is looking to hire a Manager, Legal support services. This firm has won the award of one of Canada’s Best Diversity Employers for seve
- Want to see exactly how a global leader in rail technology migrates its entire operation? We are seeking a detail-oriented Site Relocation Support Technician to support a massive relocation project in Toronto.. The Site Relocation Support Technician will provide hands-on assistance for the relocation of the Toronto office, including technical floor environments. This role supports planning, packing, equipment movement, workstation setup, inventory verificaWant to see exactly how a global leader in rail technology migrates its entire operation? We are seeking a detail-oriented Site Relocation Support Technician to support a massive relocation project in Toronto.. The Site Relocation Support Technician will provide hands-on assistance for the relocation of the Toronto office, including technical floor environments. This role supports planning, packing, equipment movement, workstation setup, inventory verifica
- Our client, a leading organization in the vehicle distribution sector, is actively seeking an SAP Services & Support Manager to provide strategic and operational leadership for their SAP landscape. This permanent, hybrid role is critical for aligning the SAP roadmap with business goals and maximizing the product’s value across the enterprise. The successful candidate will lead the SAP Services and Support Team (S3), oversee the full product lifecycle (fromOur client, a leading organization in the vehicle distribution sector, is actively seeking an SAP Services & Support Manager to provide strategic and operational leadership for their SAP landscape. This permanent, hybrid role is critical for aligning the SAP roadmap with business goals and maximizing the product’s value across the enterprise. The successful candidate will lead the SAP Services and Support Team (S3), oversee the full product lifecycle (from
- Are you the kind of person who keeps everything organized, on track, and running smoothly—often before anyone else even notices? We’re looking for an experienced Operations & Program Coordinator who thrives behind the scenes, turning complex processes into seamless day-to-day execution.If so, this role may be for you!The details of this role that will help you decide if it’s the right move for you…Location: Montreal, QcDuration: 12 months (Possibility of EAre you the kind of person who keeps everything organized, on track, and running smoothly—often before anyone else even notices? We’re looking for an experienced Operations & Program Coordinator who thrives behind the scenes, turning complex processes into seamless day-to-day execution.If so, this role may be for you!The details of this role that will help you decide if it’s the right move for you…Location: Montreal, QcDuration: 12 months (Possibility of E
- Are you a naturally empathetic communicator who thrives on making a genuine difference? At Randstad, we believe customer care is more than just a department—it’s a commitment to human well-being. We are looking for a dedicated Customer Support Agent to join our client's specialized team in Mississauga, supporting vital self-exclusion programs across Canada.In this role, you aren’t just answering calls; you are a lifeline. You will provide a professional, cAre you a naturally empathetic communicator who thrives on making a genuine difference? At Randstad, we believe customer care is more than just a department—it’s a commitment to human well-being. We are looking for a dedicated Customer Support Agent to join our client's specialized team in Mississauga, supporting vital self-exclusion programs across Canada.In this role, you aren’t just answering calls; you are a lifeline. You will provide a professional, c
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about technical support jobs
You're incredibly tech savvy. You can diagnose technical problems and propose solutions on the spot. You're also an excellent communicator, as you must often talk people through solving issues, sometimes without seeing the situation first hand.
As a technical support professional, some of your duties may include installing and configuring computer systems, diagnosing failures, and solving problems by phone, online, or in person, although you don’t typically repair hardware. If you work at your company's IT support desk, you also monitor and maintain the computer systems and business networks your employer depends on. You may also train your colleagues on how to use your company's software or applications.
what technical support jobs entail
Most help desk and technical support jobs require you to work part time or full time in an office, although you can work in a branch of the company or in another location. You may provide internal employees or external customers with technical support, depending on the structure of your company.
help desk vs technical support
Technical support jobs often are often ranked on a scale of 1 to 3 depending on the level of skill and experience required, with level 3 being the most advanced.
Help desk jobs are typically considered a level 1 technical support job. Level 1 professionals are the first line of defense to help customers or colleagues when they expertise technical issues. Help desk typically handles reoccurring problems and other issues that can be solved easily. Level 1 technical support can also include phone technical support. Help desk jobs are often considered entry-level and may require little to no formal training, depending on your employer. Often on the job training is provided.
Level 2 and 3 jobs field more complicated issues that can't be handled by level 1 technical support or help desk. Professionals at this level are often more specialized as well. For instance, they may specialize in networks or databases.
your day to day tasks
As a technical support professional, you day to day tasks will include things such as:
- installing and configuring computer systems and applications
- monitoring and maintaining computer systems and networks
- diagnosing technical issues and providing solutions
- problem-solving over the phone, internet, or in person
- creating procedural documentation and reporting as needed
- supporting the roll-out of new applications
- setting up new user accounts, including password resets
- testing and evaluating new technology
- providing technical support to clients, customers or colleagues
what you bring to the table
In technical support jobs, proficiency with technology is a must. Also important is a solid understanding of the business you work for and the software, programs, applications or systems you're providing support for. Some core technical proficiencies required for technical support jobs include:
- database management including SQL and Oracle
- operating systems like UNIX, Solaris, Windows & Mac
- skill with wireless and mobile devices
- excellent communication skills
- commitment to serving customers
- diagnostic and troubleshooting skills
- problem-solving skills
- ability to work under pressure
training and certifications
The technical support jobs available to you increase with a university or college degree in computer science, IT, or a related field. That said, you may find some entry-level IT support jobs require little to no technical experience.
Obtaining industry training and certifications will also increase your odds of finding a job. Depending on the industry you work in, familiarity with native software and platforms may help set you apart from other candidates. Most employers will also provide on-the-job training to ensure you're familiar with their systems and processes and able to perform your job to the best of your ability.