- Welcome to Greenpac Mill! At Greenpac Mil, Sustainable Development means Respecting the True Nature of our 10,000 talents. We put you first: Starting pay $23.98 able to earn up to $30.10 within your first 18-24months!Schedule is working 4 nights - 3days -3 nights - 4days rotation.Rotational hours are from 6:45am to 7pm and 6:45pm to 7amEnjoy the convenience of weekly paychecks.Receive allowances for PPE, boots, and wellness.Comprehensive medical, dentWelcome to Greenpac Mill! At Greenpac Mil, Sustainable Development means Respecting the True Nature of our 10,000 talents. We put you first: Starting pay $23.98 able to earn up to $30.10 within your first 18-24months!Schedule is working 4 nights - 3days -3 nights - 4days rotation.Rotational hours are from 6:45am to 7pm and 6:45pm to 7amEnjoy the convenience of weekly paychecks.Receive allowances for PPE, boots, and wellness.Comprehensive medical, dent
- AV Technical SupportDo you have more than two years of experience in technical support with strong networking and/or audiovisual skills? Are you looking for a stimulating and dynamic environment in the Montreal area? Do you want to work for a well-established company that fosters collaborative work?You are the ideal candidate for our Technical Support Specialist position if you are motivated by exceeding objectives and continuous improvement.AdvantagesAs aAV Technical SupportDo you have more than two years of experience in technical support with strong networking and/or audiovisual skills? Are you looking for a stimulating and dynamic environment in the Montreal area? Do you want to work for a well-established company that fosters collaborative work?You are the ideal candidate for our Technical Support Specialist position if you are motivated by exceeding objectives and continuous improvement.AdvantagesAs a
- Product Support Specialist, Mississauga, ONRandstad is a global leader in talent solutions, and we are currently seeking a highly motivated and skilled Product Support Specialist to join our client's team in Mississauga. If you have a passion for problem-solving and a strong technical background in manufacturing & logistics, we want to hear from you. This is an exciting opportunity to leverage your hands-on experience in a customer-facing role, providing cProduct Support Specialist, Mississauga, ONRandstad is a global leader in talent solutions, and we are currently seeking a highly motivated and skilled Product Support Specialist to join our client's team in Mississauga. If you have a passion for problem-solving and a strong technical background in manufacturing & logistics, we want to hear from you. This is an exciting opportunity to leverage your hands-on experience in a customer-facing role, providing c
- We are seeking a detail-oriented and highly organized Administrative Assistant to join our team. The ideal candidate will be a motivated self-starter capable of managing a wide range of administrative and support-related tasks. As a key member of our team, you will be responsible for ensuring the smooth and efficient operation of our office, providing crucial support to our medical experts, legal partners, and clients.Schedule: Monday to Friday, 9:00 AM toWe are seeking a detail-oriented and highly organized Administrative Assistant to join our team. The ideal candidate will be a motivated self-starter capable of managing a wide range of administrative and support-related tasks. As a key member of our team, you will be responsible for ensuring the smooth and efficient operation of our office, providing crucial support to our medical experts, legal partners, and clients.Schedule: Monday to Friday, 9:00 AM to
- We are seeking a detail-oriented and highly organized Administrative Assistant to join our team. The ideal candidate will be a motivated self-starter capable of managing a wide range of administrative and support-related tasks. As a key member of our team, you will be responsible for ensuring the smooth and efficient operation of our office, providing crucial support to our medical experts, legal partners, and clients.Schedule: Monday to Friday, 9:00 AM toWe are seeking a detail-oriented and highly organized Administrative Assistant to join our team. The ideal candidate will be a motivated self-starter capable of managing a wide range of administrative and support-related tasks. As a key member of our team, you will be responsible for ensuring the smooth and efficient operation of our office, providing crucial support to our medical experts, legal partners, and clients.Schedule: Monday to Friday, 9:00 AM to
- We’re looking for a dedicated and technically-minded Product Support Specialist to join a growing software team that delivers industry-leading solutions across sectors like hospitality, retail, and professional services. In this role, you’ll be the trusted first point of contact for clients—helping them resolve system issues, guiding them through product features, and ensuring they get the most value from our software.This is a great opportunity for someonWe’re looking for a dedicated and technically-minded Product Support Specialist to join a growing software team that delivers industry-leading solutions across sectors like hospitality, retail, and professional services. In this role, you’ll be the trusted first point of contact for clients—helping them resolve system issues, guiding them through product features, and ensuring they get the most value from our software.This is a great opportunity for someon
- Our Regina-based government client is looking for a skilled Network Analyst to drive the success of an impactful and fast-paced project. If you're eager to make a meaningful contribution within a large enterprise environment, this is your opportunity to help shape the future of a forward-thinking organization!Advantages• Opportunity to lead and shape the modernization of platforms.• Collaborative environment working closely with stakeholders from various bOur Regina-based government client is looking for a skilled Network Analyst to drive the success of an impactful and fast-paced project. If you're eager to make a meaningful contribution within a large enterprise environment, this is your opportunity to help shape the future of a forward-thinking organization!Advantages• Opportunity to lead and shape the modernization of platforms.• Collaborative environment working closely with stakeholders from various b
- Are you someone with an interest in the automation industry and a technical/mechanical background or education looking for an opportunity to make an impact by collaborating with a top notch sales team?Our client is a global leader in manufacturing key components for automated processing and manufacturing equipment with applications in virtually any industry. They are looking to add a Sales Support Specialist to their team for a long-term permanent positionAre you someone with an interest in the automation industry and a technical/mechanical background or education looking for an opportunity to make an impact by collaborating with a top notch sales team?Our client is a global leader in manufacturing key components for automated processing and manufacturing equipment with applications in virtually any industry. They are looking to add a Sales Support Specialist to their team for a long-term permanent position
- Sales Support CoordinatorAre you a highly organized and proactive individual who excels at building relationships and enhancing customer experiences? We're seeking a Sales Support Coordinator to be a vital part of a dynamic sales team for a leading global brand in Burlington, Ontario. This permanent position offers a fantastic chance to contribute directly to their success and client satisfaction, with a salary between $60,000 and $65,000 annually.This isSales Support CoordinatorAre you a highly organized and proactive individual who excels at building relationships and enhancing customer experiences? We're seeking a Sales Support Coordinator to be a vital part of a dynamic sales team for a leading global brand in Burlington, Ontario. This permanent position offers a fantastic chance to contribute directly to their success and client satisfaction, with a salary between $60,000 and $65,000 annually.This is
- We’re seeking a Production Support Analyst to join a global team that keeps mission-critical finance systems running smoothly. You'll play a vital role supporting internal finance and trading desk systems, helping ensure stability, resilience, and performance of key applications.As part of a “follow-the-sun” model, you’ll collaborate with colleagues around the globe, supporting users and systems for one of the world’s leading financial organizations. ThisWe’re seeking a Production Support Analyst to join a global team that keeps mission-critical finance systems running smoothly. You'll play a vital role supporting internal finance and trading desk systems, helping ensure stability, resilience, and performance of key applications.As part of a “follow-the-sun” model, you’ll collaborate with colleagues around the globe, supporting users and systems for one of the world’s leading financial organizations. This
- Seeking Bilingual Claims Support Specialists to support a high-profile claim processing initiative, reporting directly to the Senior Manager of Advisory. Independent contractors in this role will work both autonomously and collaboratively within a fast-paced, structured team environment to ensure accurate, timely, and efficient claims processing, while also responding to claimant inquiries with empathy, professionalism, and a commitment to service excellenSeeking Bilingual Claims Support Specialists to support a high-profile claim processing initiative, reporting directly to the Senior Manager of Advisory. Independent contractors in this role will work both autonomously and collaboratively within a fast-paced, structured team environment to ensure accurate, timely, and efficient claims processing, while also responding to claimant inquiries with empathy, professionalism, and a commitment to service excellen
- We are looking for talented, experienced and reliable Warehouse workers to be part of our clients team who is in the record management industry. The chosen candidates is expected to perform various labour tasks including loading and unloading tucks, moving skids and arranging material in the warehouse.This is a temporary 3-month assignmentPay: $22.45/hourStart date ASAPShift: Days - Monday – Friday 8:00 AM to 4:30 PMLocation: SaanichtonAdvantages• 3 monthWe are looking for talented, experienced and reliable Warehouse workers to be part of our clients team who is in the record management industry. The chosen candidates is expected to perform various labour tasks including loading and unloading tucks, moving skids and arranging material in the warehouse.This is a temporary 3-month assignmentPay: $22.45/hourStart date ASAPShift: Days - Monday – Friday 8:00 AM to 4:30 PMLocation: SaanichtonAdvantages• 3 month
- Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader? Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?If so, this role may be for you! The Offline Support Representative will be reporting to the Shared Services Manager, the qualified individual will be responsible for ensuring that the appropriate controls are in place to monitor complianceAre you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader? Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?If so, this role may be for you! The Offline Support Representative will be reporting to the Shared Services Manager, the qualified individual will be responsible for ensuring that the appropriate controls are in place to monitor compliance
- Randstad Staffing is currently seeking an experienced Quality Environmental & Technical Support Engineer for a great manufacturing company with a family feel located in the north-east of Winnipeg.Do you enjoy improving, developing and maintaining quality, environment. LEAN, safety, continous improvement and technical related processes in a manufacturing enviornment?This role works with internal and external customers and supplies to identify and resolve quRandstad Staffing is currently seeking an experienced Quality Environmental & Technical Support Engineer for a great manufacturing company with a family feel located in the north-east of Winnipeg.Do you enjoy improving, developing and maintaining quality, environment. LEAN, safety, continous improvement and technical related processes in a manufacturing enviornment?This role works with internal and external customers and supplies to identify and resolve qu
- Do you have experience in Sales? We’re looking for individuals to join our client in Brampton as Sales Support SpecialistWe are seeking a highly organized and proactive Sales Support Specialist to support a Retail National Account in partnership with a Sales Professional. This role plays a critical part in managing the full sales lifecycle—from bid development to contract execution—ensuring accuracy, compliance, and responsiveness throughout. The ideal canDo you have experience in Sales? We’re looking for individuals to join our client in Brampton as Sales Support SpecialistWe are seeking a highly organized and proactive Sales Support Specialist to support a Retail National Account in partnership with a Sales Professional. This role plays a critical part in managing the full sales lifecycle—from bid development to contract execution—ensuring accuracy, compliance, and responsiveness throughout. The ideal can
- Do you love solving problems and finding solutions to other people's tech woes? Are you tech savvy and passionate about helping others? Do you have customer service skills within an office environment or a big box store? If so, we may have JUST the career opportunity for you!We're looking for a fluently bilingual Technical Support Agent to work for one of Canada's biggest retail brands - you'll be supporting the internal employees of the company with theirDo you love solving problems and finding solutions to other people's tech woes? Are you tech savvy and passionate about helping others? Do you have customer service skills within an office environment or a big box store? If so, we may have JUST the career opportunity for you!We're looking for a fluently bilingual Technical Support Agent to work for one of Canada's biggest retail brands - you'll be supporting the internal employees of the company with their
- RoleThe Key User is a referent for the IT tools and systems used in the Amazon logistics center. He acts as a liaison between the operational teams and the IT teams, ensuring the proper use and optimization of the systems in place. This will essentially be an IT support type of position in a warehouse setting. Advantages DESIRED LEVEL OF EDUCATION1 to 2 years of study in higher education or equivalent by experience • TRAINING TOPICS IT – Security – SupportRoleThe Key User is a referent for the IT tools and systems used in the Amazon logistics center. He acts as a liaison between the operational teams and the IT teams, ensuring the proper use and optimization of the systems in place. This will essentially be an IT support type of position in a warehouse setting. Advantages DESIRED LEVEL OF EDUCATION1 to 2 years of study in higher education or equivalent by experience • TRAINING TOPICS IT – Security – Support
- Do you have experience working in a technical support role offering tier one support within a helpdesk environment? Are you tech savvy and passionate about helping others? Do you have customer service skills within an office environment or a big box store? We have the opportunity for you!Randstad is seeking a skilled and enthusiastic Bilingual French Technical Support Agent to join our client's team onsite in Richmond Hill, ON. This is a temporary-to-permaDo you have experience working in a technical support role offering tier one support within a helpdesk environment? Are you tech savvy and passionate about helping others? Do you have customer service skills within an office environment or a big box store? We have the opportunity for you!Randstad is seeking a skilled and enthusiastic Bilingual French Technical Support Agent to join our client's team onsite in Richmond Hill, ON. This is a temporary-to-perma
- Are you a highly motivated and positive individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced, "work hard, play hard" environment? Our client, a global leader in the industrial automation industry, is seeking a Bilingual Customer Support Associate to join their dynamic and youthful team in Mississauga, Ontario. This is a fantastic opportunity for a Bilingual Customer Support Associate to start a rewarding careeAre you a highly motivated and positive individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced, "work hard, play hard" environment? Our client, a global leader in the industrial automation industry, is seeking a Bilingual Customer Support Associate to join their dynamic and youthful team in Mississauga, Ontario. This is a fantastic opportunity for a Bilingual Customer Support Associate to start a rewarding caree
- Bilingual Sr. IT Production Support AnalystAre you passionate about technology, thrive on problem-solving, and want to make a meaningful impact? Our client is a leader in their insurance niche, and they are looking for a dynamic and Bilingual (French/English) Senior IT Production Support Analyst to keep their systems running smoothly!Advantages 13% annual bonus eligibilityThree weeks of vacation to start"Work From Anywhere" Days:If you live in the GTA, joiBilingual Sr. IT Production Support AnalystAre you passionate about technology, thrive on problem-solving, and want to make a meaningful impact? Our client is a leader in their insurance niche, and they are looking for a dynamic and Bilingual (French/English) Senior IT Production Support Analyst to keep their systems running smoothly!Advantages 13% annual bonus eligibilityThree weeks of vacation to start"Work From Anywhere" Days:If you live in the GTA, joi
- Clerical Support – 6-Month Contract (Hybrid) – $23/hourBedford, Nova ScotiaMonday to Friday Hybrid Work EnvironmentAre you detail-oriented and ready to build your experience in a supportive and professional setting? We're hiring a Clerical Support Specialist for a 6-month contract with the potential to become permanent!APPLY NowEmail us at sean.lynch@randstad.cabrandon.freger@randstad.caAdvantagesWhat’s in it for You:Competitive wage of $23/hourMonday toClerical Support – 6-Month Contract (Hybrid) – $23/hourBedford, Nova ScotiaMonday to Friday Hybrid Work EnvironmentAre you detail-oriented and ready to build your experience in a supportive and professional setting? We're hiring a Clerical Support Specialist for a 6-month contract with the potential to become permanent!APPLY NowEmail us at sean.lynch@randstad.cabrandon.freger@randstad.caAdvantagesWhat’s in it for You:Competitive wage of $23/hourMonday to
- Do you have 1–3 years of experience Providing first-level technical support via phone, email, chat, and ticketing system? Do you have 1–3 years of experience Logging, tracking, and managing incidents and service requests using ITSM tools? If so, this would be a great opportunity for you!Our client is looking for a Junior Systems Administrator/Operations Support Specialist for a 3 month contract in Toronto.This is a hybrid role.Advantages• Earn a competitivDo you have 1–3 years of experience Providing first-level technical support via phone, email, chat, and ticketing system? Do you have 1–3 years of experience Logging, tracking, and managing incidents and service requests using ITSM tools? If so, this would be a great opportunity for you!Our client is looking for a Junior Systems Administrator/Operations Support Specialist for a 3 month contract in Toronto.This is a hybrid role.Advantages• Earn a competitiv
- Are you known for your organizational skills, professionalism, and team spirit? Looking to contribute to the smooth running of a dynamic work environment, even for a short period? We need you!We are seeking a versatile and proactive individual to provide operational and general support during a two-week replacement period in a stimulating industrial environment.📌 Temporary Position – Administrative Support Clerk (2 weeks)📍 Industrial district of LongueuiAre you known for your organizational skills, professionalism, and team spirit? Looking to contribute to the smooth running of a dynamic work environment, even for a short period? We need you!We are seeking a versatile and proactive individual to provide operational and general support during a two-week replacement period in a stimulating industrial environment.📌 Temporary Position – Administrative Support Clerk (2 weeks)📍 Industrial district of Longueui
- Location: Our Client's Manufacturing Plant, Scarborough, ON Job Type: Part-Time (up to 24 hours/week), 18-month contractOur Client is seeking a motivated and enthusiastic Associate IT Support Specialist to join their team at their manufacturing plant in Scarborough. This is an excellent opportunity for individuals looking to kickstart their career in IT support, gain hands-on experience with emerging technologies, and contribute to a dynamic manufacturingLocation: Our Client's Manufacturing Plant, Scarborough, ON Job Type: Part-Time (up to 24 hours/week), 18-month contractOur Client is seeking a motivated and enthusiastic Associate IT Support Specialist to join their team at their manufacturing plant in Scarborough. This is an excellent opportunity for individuals looking to kickstart their career in IT support, gain hands-on experience with emerging technologies, and contribute to a dynamic manufacturing
- Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader? Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?If so, this role may be for you!The details of this role that will help you decide if it’s the right move for you…Remote roleCompetitive salaryDuration: 6 months (Possibility of Extension)Global opportunities for professional growth and devAre you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader? Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?If so, this role may be for you!The details of this role that will help you decide if it’s the right move for you…Remote roleCompetitive salaryDuration: 6 months (Possibility of Extension)Global opportunities for professional growth and dev
- Do you have experience solving issues with contact center solutions including AWS products such as Amazon Connect (primary), ComputerTalk (Icebar application-secondary)? Do you have the ability to acquire knowledge of program area, IT Systems and business environment? If so, this would be a great opportunity for you!Our client is looking for an Intermediate Systems Administrator/Operations Support Specialist for a 9 month contract in Toronto.This is a hybDo you have experience solving issues with contact center solutions including AWS products such as Amazon Connect (primary), ComputerTalk (Icebar application-secondary)? Do you have the ability to acquire knowledge of program area, IT Systems and business environment? If so, this would be a great opportunity for you!Our client is looking for an Intermediate Systems Administrator/Operations Support Specialist for a 9 month contract in Toronto.This is a hyb
- Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader? Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?If so, this role may be for you! The details of this role that will help you decide if it’s the right move for you…Location: Toronto, ON (Onsite)Duration: 12 months (Possibility of Extension/ Conversion)Global opportunities for professionalAre you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader? Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?If so, this role may be for you! The details of this role that will help you decide if it’s the right move for you…Location: Toronto, ON (Onsite)Duration: 12 months (Possibility of Extension/ Conversion)Global opportunities for professional
- We are currently looking for a administrative supportTo work closely with members of the marketing team and will be keep up to date on expediting and exceptions folders & incoming requests. Updating pricing and lead times on POs, resolving shipping requests and POs on hold. Manage bridge operations.Advantages•Monday - Friday 8AM-5PM•Salary $46,000-$48000 (Based on Experience)•Advancement opportunitiesBenefits:•Business Casual•Dress down Fridays• Company evWe are currently looking for a administrative supportTo work closely with members of the marketing team and will be keep up to date on expediting and exceptions folders & incoming requests. Updating pricing and lead times on POs, resolving shipping requests and POs on hold. Manage bridge operations.Advantages•Monday - Friday 8AM-5PM•Salary $46,000-$48000 (Based on Experience)•Advancement opportunitiesBenefits:•Business Casual•Dress down Fridays• Company ev
- HVAC Technical Support Specialist (Journeyman Refrigeration Certified)📍 Location: Edmonton, AB (travel across Alberta required)💵 Salary: $75,000–$95,000/year + Bonus🕒 Schedule: Full-Time Monday–Friday📅 Position Type: Permanent Office-Based with Field TravelStep into a New Challenge: Are you ready to leverage your years of on-the-tools experience in a new way? This role offers the chance to use your technical expertise without the daily physical demanHVAC Technical Support Specialist (Journeyman Refrigeration Certified)📍 Location: Edmonton, AB (travel across Alberta required)💵 Salary: $75,000–$95,000/year + Bonus🕒 Schedule: Full-Time Monday–Friday📅 Position Type: Permanent Office-Based with Field TravelStep into a New Challenge: Are you ready to leverage your years of on-the-tools experience in a new way? This role offers the chance to use your technical expertise without the daily physical deman
- Our client in Dollard Des Ormeaux is currently looking for an administrative assistant for there after sales support division. The role of the after sales representative is to provide excellent service to our customers and to support our customers in the following areas our in-house team. He or she will be responsible for all follow-ups of deliveries from our suppliers to our customers.AdvantagesMonday - Friday 8:00AM-4:30PM or 8:30AM-5PMSalary $50,000-$65Our client in Dollard Des Ormeaux is currently looking for an administrative assistant for there after sales support division. The role of the after sales representative is to provide excellent service to our customers and to support our customers in the following areas our in-house team. He or she will be responsible for all follow-ups of deliveries from our suppliers to our customers.AdvantagesMonday - Friday 8:00AM-4:30PM or 8:30AM-5PMSalary $50,000-$65
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about technical support jobs
You're incredibly tech savvy. You can diagnose technical problems and propose solutions on the spot. You're also an excellent communicator, as you must often talk people through solving issues, sometimes without seeing the situation first hand.
As a technical support professional, some of your duties may include installing and configuring computer systems, diagnosing failures, and solving problems by phone, online, or in person, although you don’t typically repair hardware. If you work at your company's IT support desk, you also monitor and maintain the computer systems and business networks your employer depends on. You may also train your colleagues on how to use your company's software or applications.
what technical support jobs entail
Most help desk and technical support jobs require you to work part time or full time in an office, although you can work in a branch of the company or in another location. You may provide internal employees or external customers with technical support, depending on the structure of your company.
help desk vs technical support
Technical support jobs often are often ranked on a scale of 1 to 3 depending on the level of skill and experience required, with level 3 being the most advanced.
Help desk jobs are typically considered a level 1 technical support job. Level 1 professionals are the first line of defense to help customers or colleagues when they expertise technical issues. Help desk typically handles reoccurring problems and other issues that can be solved easily. Level 1 technical support can also include phone technical support. Help desk jobs are often considered entry-level and may require little to no formal training, depending on your employer. Often on the job training is provided.
Level 2 and 3 jobs field more complicated issues that can't be handled by level 1 technical support or help desk. Professionals at this level are often more specialized as well. For instance, they may specialize in networks or databases.
your day to day tasks
As a technical support professional, you day to day tasks will include things such as:
- installing and configuring computer systems and applications
- monitoring and maintaining computer systems and networks
- diagnosing technical issues and providing solutions
- problem-solving over the phone, internet, or in person
- creating procedural documentation and reporting as needed
- supporting the roll-out of new applications
- setting up new user accounts, including password resets
- testing and evaluating new technology
- providing technical support to clients, customers or colleagues
what you bring to the table
In technical support jobs, proficiency with technology is a must. Also important is a solid understanding of the business you work for and the software, programs, applications or systems you're providing support for. Some core technical proficiencies required for technical support jobs include:
- database management including SQL and Oracle
- operating systems like UNIX, Solaris, Windows & Mac
- skill with wireless and mobile devices
- excellent communication skills
- commitment to serving customers
- diagnostic and troubleshooting skills
- problem-solving skills
- ability to work under pressure
training and certifications
The technical support jobs available to you increase with a university or college degree in computer science, IT, or a related field. That said, you may find some entry-level IT support jobs require little to no technical experience.
Obtaining industry training and certifications will also increase your odds of finding a job. Depending on the industry you work in, familiarity with native software and platforms may help set you apart from other candidates. Most employers will also provide on-the-job training to ensure you're familiar with their systems and processes and able to perform your job to the best of your ability.