- Welcome to Greenpac Mill! At Greenpac Mil, Sustainable Development means Respecting the True Nature of our 10,000 talents. We put you first: Starting pay $23.98 able to earn up to $30.10 within your first 18-24months!Schedule is working 4 nights - 3days -3 nights - 4days rotation.Rotational hours are from 6:45am to 7pm and 6:45pm to 7amEnjoy the convenience of weekly paychecks.Receive allowances for PPE, boots, and wellness.Comprehensive medical, dentWelcome to Greenpac Mill! At Greenpac Mil, Sustainable Development means Respecting the True Nature of our 10,000 talents. We put you first: Starting pay $23.98 able to earn up to $30.10 within your first 18-24months!Schedule is working 4 nights - 3days -3 nights - 4days rotation.Rotational hours are from 6:45am to 7pm and 6:45pm to 7amEnjoy the convenience of weekly paychecks.Receive allowances for PPE, boots, and wellness.Comprehensive medical, dent
- We’re looking for a dedicated and technically-minded Product Support Specialist to join a growing software team that delivers industry-leading solutions across sectors like hospitality, retail, and professional services. In this role, you’ll be the trusted first point of contact for clients—helping them resolve system issues, guiding them through product features, and ensuring they get the most value from our software.This is a great opportunity for someonWe’re looking for a dedicated and technically-minded Product Support Specialist to join a growing software team that delivers industry-leading solutions across sectors like hospitality, retail, and professional services. In this role, you’ll be the trusted first point of contact for clients—helping them resolve system issues, guiding them through product features, and ensuring they get the most value from our software.This is a great opportunity for someon
- We are looking for experienced machine operators who are looking for the opportunity to work with a well known Guelph company located in the south end of Guelph ! For this role you will be starting assisting the machine operators in completing an on going project they are currently working on expected to last between 4-6 months and the goal is to train you thoroughlly on the procedures and offer you the role running the machines. We are currently sourcingWe are looking for experienced machine operators who are looking for the opportunity to work with a well known Guelph company located in the south end of Guelph ! For this role you will be starting assisting the machine operators in completing an on going project they are currently working on expected to last between 4-6 months and the goal is to train you thoroughlly on the procedures and offer you the role running the machines. We are currently sourcing
- Our Regina-based government client is looking for a skilled Server Admin to drive the success of an impactful and fast-paced project. If you're eager to make a meaningful contribution within a large enterprise environment, this is your opportunity to help shape the future of a forward-thinking organization!Advantages• Opportunity to lead and shape the modernization of platforms.• Collaborative environment working closely with stakeholders from various busiOur Regina-based government client is looking for a skilled Server Admin to drive the success of an impactful and fast-paced project. If you're eager to make a meaningful contribution within a large enterprise environment, this is your opportunity to help shape the future of a forward-thinking organization!Advantages• Opportunity to lead and shape the modernization of platforms.• Collaborative environment working closely with stakeholders from various busi
- Application Support - SAAS Want to join and grow with an innovative local software development company on the South Shore of Montreal? If you are excellent at application support, enjoy client interaction, and can simplify technical language, this permanent role is a perfect fit!AdvantagesHere are some of the benefits...• Group insurance• Access to telemedicine• Corporate discount• 3 weeks of vacation• Employee assistance programApplication Support - SAAS Want to join and grow with an innovative local software development company on the South Shore of Montreal? If you are excellent at application support, enjoy client interaction, and can simplify technical language, this permanent role is a perfect fit!AdvantagesHere are some of the benefits...• Group insurance• Access to telemedicine• Corporate discount• 3 weeks of vacation• Employee assistance program
- Are you detail-oriented and looking to join a dynamic team?We’re hiring an Administrative Support Assistant to help manage and digitize documents efficiently.Start date: December 15thContract: 12 monthsHours: Fully remoteSalary: 22-23$ Why you’ll love it: Gain hands-on experience in document management, work with a supportive team, and enhance your administrative skills.If you’re eager to take on a role that offers both personal satisfaction and professionAre you detail-oriented and looking to join a dynamic team?We’re hiring an Administrative Support Assistant to help manage and digitize documents efficiently.Start date: December 15thContract: 12 monthsHours: Fully remoteSalary: 22-23$ Why you’ll love it: Gain hands-on experience in document management, work with a supportive team, and enhance your administrative skills.If you’re eager to take on a role that offers both personal satisfaction and profession
- Are you detail-oriented and looking to join a dynamic team?We’re hiring an Administrative Support Assistant to help manage and digitize documents efficiently.Start date: December 15thContract: 12 monthsHours: Fully remoteSalary: 22-23$ Why you’ll love it: Gain hands-on experience in document management, work with a supportive team, and enhance your administrative skills.If you’re eager to take on a role that offers both personal satisfaction and professionAre you detail-oriented and looking to join a dynamic team?We’re hiring an Administrative Support Assistant to help manage and digitize documents efficiently.Start date: December 15thContract: 12 monthsHours: Fully remoteSalary: 22-23$ Why you’ll love it: Gain hands-on experience in document management, work with a supportive team, and enhance your administrative skills.If you’re eager to take on a role that offers both personal satisfaction and profession
- We are currently seeking talent, individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our busiWe are currently seeking talent, individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our busi
- We are seeking an experienced and highly organized Credit Support Administrator for a crucial 12-month contract assignment covering a maternity leave. This role, based in Burlington, Ontario, is perfect for a professional who thrives in a fast-paced environment and possesses strong administrative skills combined with an understanding of operational processes. If you are detail-oriented and ready to make an immediate impact within a leading global organizatWe are seeking an experienced and highly organized Credit Support Administrator for a crucial 12-month contract assignment covering a maternity leave. This role, based in Burlington, Ontario, is perfect for a professional who thrives in a fast-paced environment and possesses strong administrative skills combined with an understanding of operational processes. If you are detail-oriented and ready to make an immediate impact within a leading global organizat
- Our client in Victoria is seeking a temporary Reception and Front Desk Aid to provide coverage on weekdays, and weekends. We are looking for someone with open availability.In this role, you'll be responsible for greeting and welcoming clients into the building. If you have a passion for building relationships and strong interpersonal skills, this could be the perfect fit for you.Position: Temporary ReceptionistDuration of placement: 1 to 2 weeks Start dateOur client in Victoria is seeking a temporary Reception and Front Desk Aid to provide coverage on weekdays, and weekends. We are looking for someone with open availability.In this role, you'll be responsible for greeting and welcoming clients into the building. If you have a passion for building relationships and strong interpersonal skills, this could be the perfect fit for you.Position: Temporary ReceptionistDuration of placement: 1 to 2 weeks Start date
- Product Support Specialist, Mississauga, ONCurrently seeking a highly motivated and skilled Product Support Specialist to join our client's team in Mississauga. If you have a passion for problem-solving and a strong technical background in manufacturing & logistics, we want to hear from you. This is an exciting opportunity to leverage your hands-on experience in a customer-facing role, providing crucial support to clients and ensuring their success with ouProduct Support Specialist, Mississauga, ONCurrently seeking a highly motivated and skilled Product Support Specialist to join our client's team in Mississauga. If you have a passion for problem-solving and a strong technical background in manufacturing & logistics, we want to hear from you. This is an exciting opportunity to leverage your hands-on experience in a customer-facing role, providing crucial support to clients and ensuring their success with ou
- Are you detail-oriented and looking to join a dynamic team?We’re hiring an Administrative Support Assistant to help manage and digitize documents efficiently.Start date: December 15thContract: 12 monthsHours: Full-time in office, 100% remoteSalary : 22 , 23 $Why you’ll love it: Gain hands-on experience in document management, work with a supportive team, and enhance your administrative skills.If you’re eager to take on a role that offers both personal satiAre you detail-oriented and looking to join a dynamic team?We’re hiring an Administrative Support Assistant to help manage and digitize documents efficiently.Start date: December 15thContract: 12 monthsHours: Full-time in office, 100% remoteSalary : 22 , 23 $Why you’ll love it: Gain hands-on experience in document management, work with a supportive team, and enhance your administrative skills.If you’re eager to take on a role that offers both personal sati
- Are you detail-oriented and looking to join a dynamic team?We’re hiring an Administrative Support Assistant to help manage and digitize documents efficiently.Start date: December 15thContract: 6 monthsHours: Full-time in officeWhy you’ll love it: Gain hands-on experience in document management, work with a supportive team, and enhance your administrative skills.If you’re eager to take on a role that offers both personal satisfaction and professional growthAre you detail-oriented and looking to join a dynamic team?We’re hiring an Administrative Support Assistant to help manage and digitize documents efficiently.Start date: December 15thContract: 6 monthsHours: Full-time in officeWhy you’ll love it: Gain hands-on experience in document management, work with a supportive team, and enhance your administrative skills.If you’re eager to take on a role that offers both personal satisfaction and professional growth
- Join a global leader in household appliances as a Logistics support specialist! This is an exciting 12-month contract opportunity for a motivated professional with experience in B2B logistics and operations, particularly within the consumer goods sector.Location: Ville Saint-Laurent, QCWork Arrangement: Hybrid (2 days in-office, 3 days remote)Compensation: $28 to $32 per hour✨ Why apply to this opportunity?Drive international success as part of a dynamic tJoin a global leader in household appliances as a Logistics support specialist! This is an exciting 12-month contract opportunity for a motivated professional with experience in B2B logistics and operations, particularly within the consumer goods sector.Location: Ville Saint-Laurent, QCWork Arrangement: Hybrid (2 days in-office, 3 days remote)Compensation: $28 to $32 per hour✨ Why apply to this opportunity?Drive international success as part of a dynamic t
- Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader? If so, this role may be for you!The details of this role that will help you decide if it’s the right move for you…Location: St-Laurent, Quebec (Hybrid)Salary: $ 22.52 per hourDuration: 12 months (Possibility of Extension)Global opportunities for professional growth and developmentThis role will be remote the majority of the time with an eAre you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader? If so, this role may be for you!The details of this role that will help you decide if it’s the right move for you…Location: St-Laurent, Quebec (Hybrid)Salary: $ 22.52 per hourDuration: 12 months (Possibility of Extension)Global opportunities for professional growth and developmentThis role will be remote the majority of the time with an e
- We are currently looking for an administrative assistant and sales support role for an amazing company in Dorval. They are currently growing and have lots of room for advancement. The sales support representative will deal with sales-related problems, enter new orders, track orders, investigate shipping issues and manage customer accounts. They also enter and track data in sales databases and provide reports to the sales department.Advantages8AM-5PM or 7:3We are currently looking for an administrative assistant and sales support role for an amazing company in Dorval. They are currently growing and have lots of room for advancement. The sales support representative will deal with sales-related problems, enter new orders, track orders, investigate shipping issues and manage customer accounts. They also enter and track data in sales databases and provide reports to the sales department.Advantages8AM-5PM or 7:3
- À propos de notre entrepriseNous sommes un leader international de premier plan dans la conception, la fabrication et la commercialisation de mobilier de bureau haut de gamme et de produits architecturaux intérieurs. Reconnus mondialement pour notre engagement envers le design primé, l'innovation et l'artisanat de qualité, nous créons des solutions d'ameublement qui transforment les espaces de travail.Notre mission est de concevoir des environnements qui fÀ propos de notre entrepriseNous sommes un leader international de premier plan dans la conception, la fabrication et la commercialisation de mobilier de bureau haut de gamme et de produits architecturaux intérieurs. Reconnus mondialement pour notre engagement envers le design primé, l'innovation et l'artisanat de qualité, nous créons des solutions d'ameublement qui transforment les espaces de travail.Notre mission est de concevoir des environnements qui f
- Are you a highly motivated and positive individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced, "work hard, play hard" environment? Our client, a global leader in the industrial automation industry, is seeking a Bilingual Customer Support Associate to join their dynamic and youthful team in Mississauga, Ontario. This is a fantastic opportunity for a Bilingual Customer Support Associate to start a rewarding careeAre you a highly motivated and positive individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced, "work hard, play hard" environment? Our client, a global leader in the industrial automation industry, is seeking a Bilingual Customer Support Associate to join their dynamic and youthful team in Mississauga, Ontario. This is a fantastic opportunity for a Bilingual Customer Support Associate to start a rewarding caree
- Our Regina-based government client is looking for a skilled Developer/Architect to drive the success of an impactful and fast-paced project. If you're eager to make a meaningful contribution within a large enterprise environment, this is your opportunity to help shape the future of a forward-thinking organization!Advantages• Opportunity to lead and shape the modernization of platforms.• Collaborative environment working closely with stakeholders from varioOur Regina-based government client is looking for a skilled Developer/Architect to drive the success of an impactful and fast-paced project. If you're eager to make a meaningful contribution within a large enterprise environment, this is your opportunity to help shape the future of a forward-thinking organization!Advantages• Opportunity to lead and shape the modernization of platforms.• Collaborative environment working closely with stakeholders from vario
- Are you a highly motivated and positive individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced, "work hard, play hard" environment? Our client, a global leader in the industrial automation industry, is seeking a Bilingual Customer Support Associate to join their dynamic and youthful team in Mississauga, Ontario. This is a fantastic opportunity for a Bilingual Customer Support Associate to start a rewarding careeAre you a highly motivated and positive individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced, "work hard, play hard" environment? Our client, a global leader in the industrial automation industry, is seeking a Bilingual Customer Support Associate to join their dynamic and youthful team in Mississauga, Ontario. This is a fantastic opportunity for a Bilingual Customer Support Associate to start a rewarding caree
- Our Client is looking for a Bilingual IT Support Analyst to join their team in our Montreal office for a 12 month contract. The successful candidate must have a minimum of 3 to 5 years experience in IT support and will be responsible for assisting IT colleagues on special projects, identifying, researching, troubleshooting and resolving technical issues on any application or related hardware. Benefit from a hybrid work environment with 4 days in the officeOur Client is looking for a Bilingual IT Support Analyst to join their team in our Montreal office for a 12 month contract. The successful candidate must have a minimum of 3 to 5 years experience in IT support and will be responsible for assisting IT colleagues on special projects, identifying, researching, troubleshooting and resolving technical issues on any application or related hardware. Benefit from a hybrid work environment with 4 days in the office
- We are seeking an Application Support Specialist for a six-month contract, with the possibility of extension. This is a hybrid role, requiring three days per week on-site in Toronto. The position is essential for supporting the operation of over 200 Java applications hosted in a shared environment, focusing on middleware services, deployment automation, and modern cloud technologies.Advantages- Work with a broad and complex application portfolio (200+ JaWe are seeking an Application Support Specialist for a six-month contract, with the possibility of extension. This is a hybrid role, requiring three days per week on-site in Toronto. The position is essential for supporting the operation of over 200 Java applications hosted in a shared environment, focusing on middleware services, deployment automation, and modern cloud technologies.Advantages- Work with a broad and complex application portfolio (200+ Ja
- Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?If so, this role may be for you!The Business Decision Support Professional Level 1 facilitates complex decision-making in support of the design and implementation of business change or improvement initiatives. The Business Decision SupportAre you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?If so, this role may be for you!The Business Decision Support Professional Level 1 facilitates complex decision-making in support of the design and implementation of business change or improvement initiatives. The Business Decision Support
- Would you like to work for an eco-friendly company in the plumbing industry?Are you dynamic, passionate about customer service, and technical support?Then this job is for you!We are looking for a bilingual customer service agent to work remotely providing technical support.Job Details:Salary: $20/hour + a quarterly incentive program allowing you to earn up to 10% of your gross earnings.Hours: Monday to Friday, between 11 AM and 8 PM (full-time, 40 hours/weWould you like to work for an eco-friendly company in the plumbing industry?Are you dynamic, passionate about customer service, and technical support?Then this job is for you!We are looking for a bilingual customer service agent to work remotely providing technical support.Job Details:Salary: $20/hour + a quarterly incentive program allowing you to earn up to 10% of your gross earnings.Hours: Monday to Friday, between 11 AM and 8 PM (full-time, 40 hours/we
- Nous sommes un leader international de premier plan dans la conception, la fabrication et la commercialisation de mobilier de bureau haut de gamme et de produits architecturaux intérieurs. Reconnus mondialement pour notre engagement envers le design primé, l'innovation et l'artisanat de qualité, nous créons des solutions d'ameublement qui transforment les espaces de travail.Notre mission est de concevoir des environnements qui favorisent la collaboration,Nous sommes un leader international de premier plan dans la conception, la fabrication et la commercialisation de mobilier de bureau haut de gamme et de produits architecturaux intérieurs. Reconnus mondialement pour notre engagement envers le design primé, l'innovation et l'artisanat de qualité, nous créons des solutions d'ameublement qui transforment les espaces de travail.Notre mission est de concevoir des environnements qui favorisent la collaboration,
- Our client is seeking 11 Junior Desk Side Support Technicians to join their onsite IT support team across hospital facilities in the Halifax Regional Municipality. This is an exciting opportunity to contribute to a high-priority healthcare initiative aimed at improving technology access and support across clinical environments. Working as part of the Cyber Security and Digital Solutions (CSDS) division, these technicians will play a key role in deploying aOur client is seeking 11 Junior Desk Side Support Technicians to join their onsite IT support team across hospital facilities in the Halifax Regional Municipality. This is an exciting opportunity to contribute to a high-priority healthcare initiative aimed at improving technology access and support across clinical environments. Working as part of the Cyber Security and Digital Solutions (CSDS) division, these technicians will play a key role in deploying a
- We are currently looking for a administrative supportTo work closely with members of the marketing team and will be keep up to date on expediting and exceptions folders & incoming requests. Updating pricing and lead times on POs, resolving shipping requests and POs on hold. Manage bridge operations.Advantages•Monday - Friday 8AM-5PM•Salary $46,000-$50,000 (Based on Experience)•Advancement opportunitiesBenefits:•Business Casual•Dress down Fridays• Company eWe are currently looking for a administrative supportTo work closely with members of the marketing team and will be keep up to date on expediting and exceptions folders & incoming requests. Updating pricing and lead times on POs, resolving shipping requests and POs on hold. Manage bridge operations.Advantages•Monday - Friday 8AM-5PM•Salary $46,000-$50,000 (Based on Experience)•Advancement opportunitiesBenefits:•Business Casual•Dress down Fridays• Company e
- Our Vancouver-based government client is looking for a skilled Technology GIS support o drive the success of an impactful and fast-paced project. If you're eager to make a meaningful contribution within a large enterprise environment, this is your opportunity to help shape the future of a forward-thinking organization!Advantages• Opportunity to lead and shape the modernization of platforms.• Collaborative environment working closely with stakeholders fromOur Vancouver-based government client is looking for a skilled Technology GIS support o drive the success of an impactful and fast-paced project. If you're eager to make a meaningful contribution within a large enterprise environment, this is your opportunity to help shape the future of a forward-thinking organization!Advantages• Opportunity to lead and shape the modernization of platforms.• Collaborative environment working closely with stakeholders from
- Our client is seeking a C# Software Developer to join their Tier 3 Software Support team. This role is best suited for a hands-on developer who enjoys coding and solving complex technical challenges in live production environments. The successful candidate will be responsible for diagnosing, debugging, and resolving software defects using C# and .NET, while working closely with engineering and support teams to implement permanent fixes, improve system perfOur client is seeking a C# Software Developer to join their Tier 3 Software Support team. This role is best suited for a hands-on developer who enjoys coding and solving complex technical challenges in live production environments. The successful candidate will be responsible for diagnosing, debugging, and resolving software defects using C# and .NET, while working closely with engineering and support teams to implement permanent fixes, improve system perf
- Project:Deploy new tech devices (laptops and tablets) Job Description/QualificationTechnical university degree or diploma from a recognized educational institution1-3 years experience installing, analyzing, and supporting Desktops, Laptops, periphery equipment and application softwareReplacing old laptop and desktop hardwareDeploying equipment with Windows 11 Operating System, proficiency in the configuration and use of Windows 11 is an assetInstallation oProject:Deploy new tech devices (laptops and tablets) Job Description/QualificationTechnical university degree or diploma from a recognized educational institution1-3 years experience installing, analyzing, and supporting Desktops, Laptops, periphery equipment and application softwareReplacing old laptop and desktop hardwareDeploying equipment with Windows 11 Operating System, proficiency in the configuration and use of Windows 11 is an assetInstallation o
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about technical support jobs
You're incredibly tech savvy. You can diagnose technical problems and propose solutions on the spot. You're also an excellent communicator, as you must often talk people through solving issues, sometimes without seeing the situation first hand.
As a technical support professional, some of your duties may include installing and configuring computer systems, diagnosing failures, and solving problems by phone, online, or in person, although you don’t typically repair hardware. If you work at your company's IT support desk, you also monitor and maintain the computer systems and business networks your employer depends on. You may also train your colleagues on how to use your company's software or applications.
what technical support jobs entail
Most help desk and technical support jobs require you to work part time or full time in an office, although you can work in a branch of the company or in another location. You may provide internal employees or external customers with technical support, depending on the structure of your company.
help desk vs technical support
Technical support jobs often are often ranked on a scale of 1 to 3 depending on the level of skill and experience required, with level 3 being the most advanced.
Help desk jobs are typically considered a level 1 technical support job. Level 1 professionals are the first line of defense to help customers or colleagues when they expertise technical issues. Help desk typically handles reoccurring problems and other issues that can be solved easily. Level 1 technical support can also include phone technical support. Help desk jobs are often considered entry-level and may require little to no formal training, depending on your employer. Often on the job training is provided.
Level 2 and 3 jobs field more complicated issues that can't be handled by level 1 technical support or help desk. Professionals at this level are often more specialized as well. For instance, they may specialize in networks or databases.
your day to day tasks
As a technical support professional, you day to day tasks will include things such as:
- installing and configuring computer systems and applications
- monitoring and maintaining computer systems and networks
- diagnosing technical issues and providing solutions
- problem-solving over the phone, internet, or in person
- creating procedural documentation and reporting as needed
- supporting the roll-out of new applications
- setting up new user accounts, including password resets
- testing and evaluating new technology
- providing technical support to clients, customers or colleagues
what you bring to the table
In technical support jobs, proficiency with technology is a must. Also important is a solid understanding of the business you work for and the software, programs, applications or systems you're providing support for. Some core technical proficiencies required for technical support jobs include:
- database management including SQL and Oracle
- operating systems like UNIX, Solaris, Windows & Mac
- skill with wireless and mobile devices
- excellent communication skills
- commitment to serving customers
- diagnostic and troubleshooting skills
- problem-solving skills
- ability to work under pressure
training and certifications
The technical support jobs available to you increase with a university or college degree in computer science, IT, or a related field. That said, you may find some entry-level IT support jobs require little to no technical experience.
Obtaining industry training and certifications will also increase your odds of finding a job. Depending on the industry you work in, familiarity with native software and platforms may help set you apart from other candidates. Most employers will also provide on-the-job training to ensure you're familiar with their systems and processes and able to perform your job to the best of your ability.