- Job Title: Dispatch SupportLocation: BeloeilIndustry: Road transport of heavy, oversized equipment and wind turbinesSalary is between 55k and 65kOur client, specialized in heavy machinery transport and located in Beloeil, is expanding their team and is looking for an experienced dispatcher who will also support the logistics team.Do you have what it takes to succeed in this role? Are you interested in evolving within the transport industry? Apply NOW!melisJob Title: Dispatch SupportLocation: BeloeilIndustry: Road transport of heavy, oversized equipment and wind turbinesSalary is between 55k and 65kOur client, specialized in heavy machinery transport and located in Beloeil, is expanding their team and is looking for an experienced dispatcher who will also support the logistics team.Do you have what it takes to succeed in this role? Are you interested in evolving within the transport industry? Apply NOW!melis
- Support staff required - Collingwood.Work local at a Manufacturing Company in Collingwood on a bus route - weekend shifts or on call rotations.Gate Position - Start Immediately. 24 hours weekly Responsible for:* Attendance of employees* Truck and Visitor Check in/Direction* Customer Service* Computer skills* Security* Detailed oriented* Other related duties* $21/hour* Days start @ 6 AM - 3 PM* Nights start @ 3 PM - 11:30 PM* Grade 12 and clean criminal chSupport staff required - Collingwood.Work local at a Manufacturing Company in Collingwood on a bus route - weekend shifts or on call rotations.Gate Position - Start Immediately. 24 hours weekly Responsible for:* Attendance of employees* Truck and Visitor Check in/Direction* Customer Service* Computer skills* Security* Detailed oriented* Other related duties* $21/hour* Days start @ 6 AM - 3 PM* Nights start @ 3 PM - 11:30 PM* Grade 12 and clean criminal ch
- We are seeking a reliable and organized Temporary Full-Time Administrative Assistant to provide front-office support and coordinate employee travel arrangements. This role is ideal for someone with strong organizational skills, attention to detail, and the ability to manage multiple administrative tasks in a professional office environment in Barrie The successful candidate will be responsible for reception duties, travel coordination, document managemeWe are seeking a reliable and organized Temporary Full-Time Administrative Assistant to provide front-office support and coordinate employee travel arrangements. This role is ideal for someone with strong organizational skills, attention to detail, and the ability to manage multiple administrative tasks in a professional office environment in Barrie The successful candidate will be responsible for reception duties, travel coordination, document manageme
- Are you a detail-oriented professional with a technical mindset looking to accelerate your career in the automotive sector? We are currently seeking a dedicated Quality Lab Support specialist to join a world-class manufacturing environment in Woodstock, Ontario. As a global leader in talent solutions, Randstad is proud to partner with industry giants to find the best technical talent. Our recruiters are experts in their fields and are committed to findingAre you a detail-oriented professional with a technical mindset looking to accelerate your career in the automotive sector? We are currently seeking a dedicated Quality Lab Support specialist to join a world-class manufacturing environment in Woodstock, Ontario. As a global leader in talent solutions, Randstad is proud to partner with industry giants to find the best technical talent. Our recruiters are experts in their fields and are committed to finding
- In this role, you will be responsible for working with a dynamic team processing transactions within our Securities Lending Operations team.Close coordination is required with Front Trading Desks and other internal & external stakeholders. Other responsibilities include collection of borrower lending fees, client revenue processing and reconciliation across all platforms and systems. Additionally, this desk will be required to support the Bank of Canada TrIn this role, you will be responsible for working with a dynamic team processing transactions within our Securities Lending Operations team.Close coordination is required with Front Trading Desks and other internal & external stakeholders. Other responsibilities include collection of borrower lending fees, client revenue processing and reconciliation across all platforms and systems. Additionally, this desk will be required to support the Bank of Canada Tr
- Are you a calm, compassionate communicator ready to step up and support Canadians during critical times of need? When unexpected crises like forest fires occur, having a reassuring, empathetic voice on the other end of the line can make all the difference. We are looking for dedicated professionals to join a remote emergency support team, serving as a lifeline for individuals navigating challenging situations.In this role, you aren’t just answering phones,Are you a calm, compassionate communicator ready to step up and support Canadians during critical times of need? When unexpected crises like forest fires occur, having a reassuring, empathetic voice on the other end of the line can make all the difference. We are looking for dedicated professionals to join a remote emergency support team, serving as a lifeline for individuals navigating challenging situations.In this role, you aren’t just answering phones,
- Application Support DeveloperLocation: Oakville, ONWork Model: Hybrid – 3 days per week in officeVacation: 3 weeksBonus: 13%Build. Troubleshoot. Modernize. Make an Impact.Are you a developer who loves getting to the bottom of complex technical problems?Do you enjoy the challenge of reverse engineering applications, solving production issues, improving system performance, and finding ways to make technology better?We’re looking for an Application Support DeApplication Support DeveloperLocation: Oakville, ONWork Model: Hybrid – 3 days per week in officeVacation: 3 weeksBonus: 13%Build. Troubleshoot. Modernize. Make an Impact.Are you a developer who loves getting to the bottom of complex technical problems?Do you enjoy the challenge of reverse engineering applications, solving production issues, improving system performance, and finding ways to make technology better?We’re looking for an Application Support De
- We are seeking a motivated and detail-oriented Sales Support Specialist to join our team. The Sales Support Specialist will play a crucial role in providing administrative and operational support to the sales team, ensuring smooth operations and efficient customer service. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proactive attitude toward problem-solving.Hours: 8:30am to 5pm (Monday to Friday)LWe are seeking a motivated and detail-oriented Sales Support Specialist to join our team. The Sales Support Specialist will play a crucial role in providing administrative and operational support to the sales team, ensuring smooth operations and efficient customer service. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proactive attitude toward problem-solving.Hours: 8:30am to 5pm (Monday to Friday)L
- We are seeking a motivated and detail-oriented Sales Support Specialist to join our team. The Sales Support Specialist will play a crucial role in providing administrative and operational support to the sales team, ensuring smooth operations and efficient customer service. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proactive attitude toward problem-solving.Hours: 8:30am to 5pm (Monday to Friday)LWe are seeking a motivated and detail-oriented Sales Support Specialist to join our team. The Sales Support Specialist will play a crucial role in providing administrative and operational support to the sales team, ensuring smooth operations and efficient customer service. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proactive attitude toward problem-solving.Hours: 8:30am to 5pm (Monday to Friday)L
- Ready to make a difference? Join our client as TSP MRS Support Engineer! Your mission: ensure safety, quality, and timeliness, all while staying within budget. Be the driving force behind our success! 🚀General DescriptionThe E1 – Engineer in Training performs supervised engineering tasks using standard procedures and techniques to support projects and/or operations at BC Hydro safely, with quality, within budget, and on time.AdvantagesLocation: Edmonds OReady to make a difference? Join our client as TSP MRS Support Engineer! Your mission: ensure safety, quality, and timeliness, all while staying within budget. Be the driving force behind our success! 🚀General DescriptionThe E1 – Engineer in Training performs supervised engineering tasks using standard procedures and techniques to support projects and/or operations at BC Hydro safely, with quality, within budget, and on time.AdvantagesLocation: Edmonds O
- Are you a passionate problem-solver looking to elevate your career and make a tangible impact in the realm of customer care? We are currently seeking a highly motivated and detail-oriented Technical Client Support Specialist to join our client's dynamic, innovative, and rapidly growing team. In today’s fast-paced, technology-driven world, providing exceptional customer care is the cornerstone of business success. If you have a knack for untangling complexAre you a passionate problem-solver looking to elevate your career and make a tangible impact in the realm of customer care? We are currently seeking a highly motivated and detail-oriented Technical Client Support Specialist to join our client's dynamic, innovative, and rapidly growing team. In today’s fast-paced, technology-driven world, providing exceptional customer care is the cornerstone of business success. If you have a knack for untangling complex
- Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?If so, this role may be for you!The details of this role that will help you decidePosition: Business Decision Support ProfCompetitive Salary12 month contract (Potential of extension/Conversion)Global opportunities for professional growth andAre you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?If so, this role may be for you!The details of this role that will help you decidePosition: Business Decision Support ProfCompetitive Salary12 month contract (Potential of extension/Conversion)Global opportunities for professional growth and
- Seeking Bilingual Claims Support Specialists to support a high-profile claim processing initiative, reporting directly to the Senior Manager of Advisory. Independent contractors in this role will work both autonomously and collaboratively within a fast-paced, structured team environment to ensure accurate, timely, and efficient claims processing, while also responding to claimant inquiries with empathy, professionalism, and a commitment to service excellenSeeking Bilingual Claims Support Specialists to support a high-profile claim processing initiative, reporting directly to the Senior Manager of Advisory. Independent contractors in this role will work both autonomously and collaboratively within a fast-paced, structured team environment to ensure accurate, timely, and efficient claims processing, while also responding to claimant inquiries with empathy, professionalism, and a commitment to service excellen
- Are you a customer-focused, detail-oriented professional looking to advance your career in the agriculture industry? We are seeking a dedicated Sales Coordinator in Abbotsford to support the full sales order lifecycle from initial customer inquiry to final delivery. In this dynamic sales & marketing role within the agricultural and commercial feed sector, you will play a central part in driving client satisfaction, streamlining order processing, maintaininAre you a customer-focused, detail-oriented professional looking to advance your career in the agriculture industry? We are seeking a dedicated Sales Coordinator in Abbotsford to support the full sales order lifecycle from initial customer inquiry to final delivery. In this dynamic sales & marketing role within the agricultural and commercial feed sector, you will play a central part in driving client satisfaction, streamlining order processing, maintainin
- Job Posting: Administrative Assistant to Executive Support (Temporary Contract)Location: East of Montreal (Mercier–Hochelaga-Maisonneuve area, easily accessible via Viau or L'Assomption metro stations)Position Type: Temporary (until the end of the year)Schedule: Monday to Friday, 37.5 hours/week (office hours)Hourly Rate: $ 30.00 / hourAbout the CompanyOur client, a leading company specializing in technology solutions, audiovisual systems, and large-scaleJob Posting: Administrative Assistant to Executive Support (Temporary Contract)Location: East of Montreal (Mercier–Hochelaga-Maisonneuve area, easily accessible via Viau or L'Assomption metro stations)Position Type: Temporary (until the end of the year)Schedule: Monday to Friday, 37.5 hours/week (office hours)Hourly Rate: $ 30.00 / hourAbout the CompanyOur client, a leading company specializing in technology solutions, audiovisual systems, and large-scale
- We are currently looking for a sales support and administrative coordinator for an amazing company in Dorval. They are currently growing and have lots of room for advancement. The sales support representative will deal with sales-related problems, enter new orders, track orders, investigate shipping issues and manage customer accounts. They also enter and track data in sales databases and provide reports to the sales department.Advantages8AM-5PM or 7:30AM-We are currently looking for a sales support and administrative coordinator for an amazing company in Dorval. They are currently growing and have lots of room for advancement. The sales support representative will deal with sales-related problems, enter new orders, track orders, investigate shipping issues and manage customer accounts. They also enter and track data in sales databases and provide reports to the sales department.Advantages8AM-5PM or 7:30AM-
- 🚨 Emergency Support Agent (100% Remote)Are you a resilient, caring communicator ready to answer the call when people need help most? During sudden emergencies like wildfires, a reassuring voice on the phone brings comfort and stability. We are hiring dedicated team members for a remote response campaign to guide individuals through tough situations.This isn't just a phone job—you will be a crucial line of support. If you are exceptionally reliable, empat🚨 Emergency Support Agent (100% Remote)Are you a resilient, caring communicator ready to answer the call when people need help most? During sudden emergencies like wildfires, a reassuring voice on the phone brings comfort and stability. We are hiring dedicated team members for a remote response campaign to guide individuals through tough situations.This isn't just a phone job—you will be a crucial line of support. If you are exceptionally reliable, empat
- Are you a calm, compassionate communicator ready to step up and support Canadians during critical times of need? When unexpected crises like forest fires occur, having a reassuring, empathetic voice on the other end of the line can make all the difference. We are looking for dedicated professionals to join a remote emergency support team, serving as a lifeline for individuals navigating challenging situations.In this role, you aren’t just answering phones,Are you a calm, compassionate communicator ready to step up and support Canadians during critical times of need? When unexpected crises like forest fires occur, having a reassuring, empathetic voice on the other end of the line can make all the difference. We are looking for dedicated professionals to join a remote emergency support team, serving as a lifeline for individuals navigating challenging situations.In this role, you aren’t just answering phones,
- We are currently recruiting for one of our top clients in the insurance field as they are adding to their Conversion Support team to support a critical migration initiative. Reporting to the Conversion Leader, the Conversion Support incumbent is responsible for recording insurance policy details, creating declaration pages for customers and performing other administrative functions. This is an excellent opportunity for an energetic, service-oriented teamWe are currently recruiting for one of our top clients in the insurance field as they are adding to their Conversion Support team to support a critical migration initiative. Reporting to the Conversion Leader, the Conversion Support incumbent is responsible for recording insurance policy details, creating declaration pages for customers and performing other administrative functions. This is an excellent opportunity for an energetic, service-oriented team
- Are you Business Decision Support Professional with adequate experience in the field? This 12-months role with chances of extension can be a good fit for you.• The Business Decision Support Professional Level 2 facilitates complex decision-making in support of the design and implementation of business change or improvement initiativesDevelopment and implementation of electricity generation equipment preventive maintenance programs.Support Asset ManagementAre you Business Decision Support Professional with adequate experience in the field? This 12-months role with chances of extension can be a good fit for you.• The Business Decision Support Professional Level 2 facilitates complex decision-making in support of the design and implementation of business change or improvement initiativesDevelopment and implementation of electricity generation equipment preventive maintenance programs.Support Asset Management
- We are seeking a highly accomplished IT Analyst V - Technical Support for an enterprise-level contract opportunity based in Toronto. In this role, you will take on a premier Level 3 application support, incident management, and operational resiliency capacity, specializing in overseeing complex Java/J2EE application environments in a load-balanced, service-oriented architecture.As a principal technical support analyst, you will bridge the gap between appliWe are seeking a highly accomplished IT Analyst V - Technical Support for an enterprise-level contract opportunity based in Toronto. In this role, you will take on a premier Level 3 application support, incident management, and operational resiliency capacity, specializing in overseeing complex Java/J2EE application environments in a load-balanced, service-oriented architecture.As a principal technical support analyst, you will bridge the gap between appli
- About the RoleAre you known for your analytical mindset, versatility, and ability to quickly learn new software? Our rapidly growing company is seeking a Sales Support Assistant to play a key role at the heart of our sales operations.Acting as a central link between several teams, you will ensure the smooth execution of projects, handle web-based inquiries, and provide direct logistical and administrative support to the sales team.AdvantagesThe proposed saAbout the RoleAre you known for your analytical mindset, versatility, and ability to quickly learn new software? Our rapidly growing company is seeking a Sales Support Assistant to play a key role at the heart of our sales operations.Acting as a central link between several teams, you will ensure the smooth execution of projects, handle web-based inquiries, and provide direct logistical and administrative support to the sales team.AdvantagesThe proposed sa
- Are you a fluent bilingual communicator passionate about delivering exceptional patient-centric healthcare solutions? Our partner in Canada is seeking an ambitious Bilingual Medical Customer Service & Inside Sales Specialist offering an outstanding rate of $28 - $30/hr. In this pivotal contact centre role, you will bridge empathetic patient support with inside sales expertise, guiding healthcare professionals and clients on vital medical products.Our partnAre you a fluent bilingual communicator passionate about delivering exceptional patient-centric healthcare solutions? Our partner in Canada is seeking an ambitious Bilingual Medical Customer Service & Inside Sales Specialist offering an outstanding rate of $28 - $30/hr. In this pivotal contact centre role, you will bridge empathetic patient support with inside sales expertise, guiding healthcare professionals and clients on vital medical products.Our partn
- Are you a detail-focused professional who wants your daily work to make a real-world difference? Join a dedicated operations team in Winnipeg supporting essential community initiatives, charities, and non-profit organizations (OBNL) across Canada.In this dual-function role, you will be the operational engine behind daily donor engagement and database management—ensuring critical donor contributions are processed with zero-error accuracy while delivering emAre you a detail-focused professional who wants your daily work to make a real-world difference? Join a dedicated operations team in Winnipeg supporting essential community initiatives, charities, and non-profit organizations (OBNL) across Canada.In this dual-function role, you will be the operational engine behind daily donor engagement and database management—ensuring critical donor contributions are processed with zero-error accuracy while delivering em
- Are you a detail-focused professional who wants your daily work to make a real-world difference? Join a dedicated operations team in Winnipeg supporting essential community initiatives, charities, and non-profit organizations (OBNL) across Canada.In this dual-function role, you will be the operational engine behind daily donor engagement and database management—ensuring critical donor contributions are processed with zero-error accuracy while delivering emAre you a detail-focused professional who wants your daily work to make a real-world difference? Join a dedicated operations team in Winnipeg supporting essential community initiatives, charities, and non-profit organizations (OBNL) across Canada.In this dual-function role, you will be the operational engine behind daily donor engagement and database management—ensuring critical donor contributions are processed with zero-error accuracy while delivering em
- We are seeking a reliable, hardworking, and detail-oriented General Warehouse Associate to join our clients team. In this role, you will play a key part in day-to-day warehouse operations, including receiving shipments, organizing inventory, packing orders, and maintaining a clean, safe work environment.If you are a solid, dependable team player with a strong work ethic who takes pride in getting the job done right, we want to hear from you!Position: WareWe are seeking a reliable, hardworking, and detail-oriented General Warehouse Associate to join our clients team. In this role, you will play a key part in day-to-day warehouse operations, including receiving shipments, organizing inventory, packing orders, and maintaining a clean, safe work environment.If you are a solid, dependable team player with a strong work ethic who takes pride in getting the job done right, we want to hear from you!Position: Ware
- Do you stand out for your attention to detail, analytical mindset, and desire to thrive in a supportive work environment?Our client, a recognized leader in the insurance and financial services sector, is seeking four (4) detail-oriented professionals for the position of Claims Support Agent.Your Day-to-Day:As part of a collaborative team, you will play a strategic role in analyzing, processing, and accurately entering health and dental insurance claims.AdvDo you stand out for your attention to detail, analytical mindset, and desire to thrive in a supportive work environment?Our client, a recognized leader in the insurance and financial services sector, is seeking four (4) detail-oriented professionals for the position of Claims Support Agent.Your Day-to-Day:As part of a collaborative team, you will play a strategic role in analyzing, processing, and accurately entering health and dental insurance claims.Adv
- We are seeking dedicated Intermediate Application Support Specialists to provide tier-1 and tier-2 technical help desk support for enterprise digital systems, web applications, and software platforms. In this role, you will act as the primary point of contact for end-users, handling phone and email inquiries, tracking tickets, and troubleshooting technical issues. Working closely with specialized technical teams and non-technical end-users, you will ensureWe are seeking dedicated Intermediate Application Support Specialists to provide tier-1 and tier-2 technical help desk support for enterprise digital systems, web applications, and software platforms. In this role, you will act as the primary point of contact for end-users, handling phone and email inquiries, tracking tickets, and troubleshooting technical issues. Working closely with specialized technical teams and non-technical end-users, you will ensure
- Are you a detail-oriented professional looking to make a meaningful impact within a dynamic project environment? Randstad is seeking a proactive Junior Business Analyst to join a client based out of Calgary, Alberta. In this Junior Business Analyst role, you will serve as a critical bridge between internal stakeholders and external vendors, ensuring seamless financial administration and project execution.This contract position offers a standard 40-hour woAre you a detail-oriented professional looking to make a meaningful impact within a dynamic project environment? Randstad is seeking a proactive Junior Business Analyst to join a client based out of Calgary, Alberta. In this Junior Business Analyst role, you will serve as a critical bridge between internal stakeholders and external vendors, ensuring seamless financial administration and project execution.This contract position offers a standard 40-hour wo
- Our client, is seeking an experienced, highly skilled Genesys Application Support Specialist to join their Contact Center Technology & Operations team.In this mission-critical, on-site operational role, you will be responsible for leading the day-to-day Application Management Services (AMS) operations, enhancement delivery, and continuous improvement of enterprise contact center platforms. As the primary Subject Matter Expert for Genesys Cloud voice, IVR,Our client, is seeking an experienced, highly skilled Genesys Application Support Specialist to join their Contact Center Technology & Operations team.In this mission-critical, on-site operational role, you will be responsible for leading the day-to-day Application Management Services (AMS) operations, enhancement delivery, and continuous improvement of enterprise contact center platforms. As the primary Subject Matter Expert for Genesys Cloud voice, IVR,
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about technical support jobs
You're incredibly tech savvy. You can diagnose technical problems and propose solutions on the spot. You're also an excellent communicator, as you must often talk people through solving issues, sometimes without seeing the situation first hand.
As a technical support professional, some of your duties may include installing and configuring computer systems, diagnosing failures, and solving problems by phone, online, or in person, although you don’t typically repair hardware. If you work at your company's IT support desk, you also monitor and maintain the computer systems and business networks your employer depends on. You may also train your colleagues on how to use your company's software or applications.
what technical support jobs entail
Most help desk and technical support jobs require you to work part time or full time in an office, although you can work in a branch of the company or in another location. You may provide internal employees or external customers with technical support, depending on the structure of your company.
help desk vs technical support
Technical support jobs often are often ranked on a scale of 1 to 3 depending on the level of skill and experience required, with level 3 being the most advanced.
Help desk jobs are typically considered a level 1 technical support job. Level 1 professionals are the first line of defense to help customers or colleagues when they expertise technical issues. Help desk typically handles reoccurring problems and other issues that can be solved easily. Level 1 technical support can also include phone technical support. Help desk jobs are often considered entry-level and may require little to no formal training, depending on your employer. Often on the job training is provided.
Level 2 and 3 jobs field more complicated issues that can't be handled by level 1 technical support or help desk. Professionals at this level are often more specialized as well. For instance, they may specialize in networks or databases.
your day to day tasks
As a technical support professional, you day to day tasks will include things such as:
- installing and configuring computer systems and applications
- monitoring and maintaining computer systems and networks
- diagnosing technical issues and providing solutions
- problem-solving over the phone, internet, or in person
- creating procedural documentation and reporting as needed
- supporting the roll-out of new applications
- setting up new user accounts, including password resets
- testing and evaluating new technology
- providing technical support to clients, customers or colleagues
what you bring to the table
In technical support jobs, proficiency with technology is a must. Also important is a solid understanding of the business you work for and the software, programs, applications or systems you're providing support for. Some core technical proficiencies required for technical support jobs include:
- database management including SQL and Oracle
- operating systems like UNIX, Solaris, Windows & Mac
- skill with wireless and mobile devices
- excellent communication skills
- commitment to serving customers
- diagnostic and troubleshooting skills
- problem-solving skills
- ability to work under pressure
training and certifications
The technical support jobs available to you increase with a university or college degree in computer science, IT, or a related field. That said, you may find some entry-level IT support jobs require little to no technical experience.
Obtaining industry training and certifications will also increase your odds of finding a job. Depending on the industry you work in, familiarity with native software and platforms may help set you apart from other candidates. Most employers will also provide on-the-job training to ensure you're familiar with their systems and processes and able to perform your job to the best of your ability.