- Are you a individual who likes to wear multiple hats and support the growth of the business? We are seeking a detail-oriented and adaptable professional to provide critical support across our business operations. This role is essential for driving departmental efficiency and supporting business growth through effective training and quality assurance.If you can picture yourself here, we'd love to hear from you!This individual will work closely with and suppAre you a individual who likes to wear multiple hats and support the growth of the business? We are seeking a detail-oriented and adaptable professional to provide critical support across our business operations. This role is essential for driving departmental efficiency and supporting business growth through effective training and quality assurance.If you can picture yourself here, we'd love to hear from you!This individual will work closely with and supp
- Welcome to Greenpac Mill! At Greenpac Mil, Sustainable Development means Respecting the True Nature of our 10,000 talents. We put you first: Starting pay $23.98 able to earn up to $30.10 within your first 18-24months!Schedule is working 4 nights - 3days -3 nights - 4days rotation.Rotational hours are from 6:45am to 7pm and 6:45pm to 7amEnjoy the convenience of weekly paychecks.Receive allowances for PPE, boots, and wellness.Comprehensive medical, dentWelcome to Greenpac Mill! At Greenpac Mil, Sustainable Development means Respecting the True Nature of our 10,000 talents. We put you first: Starting pay $23.98 able to earn up to $30.10 within your first 18-24months!Schedule is working 4 nights - 3days -3 nights - 4days rotation.Rotational hours are from 6:45am to 7pm and 6:45pm to 7amEnjoy the convenience of weekly paychecks.Receive allowances for PPE, boots, and wellness.Comprehensive medical, dent
- We’re looking for a dedicated and technically-minded Product Support Specialist to join a growing software team that delivers industry-leading solutions across sectors like hospitality, retail, and professional services. In this role, you’ll be the trusted first point of contact for clients—helping them resolve system issues, guiding them through product features, and ensuring they get the most value from our software.This is a great opportunity for someonWe’re looking for a dedicated and technically-minded Product Support Specialist to join a growing software team that delivers industry-leading solutions across sectors like hospitality, retail, and professional services. In this role, you’ll be the trusted first point of contact for clients—helping them resolve system issues, guiding them through product features, and ensuring they get the most value from our software.This is a great opportunity for someon
- Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader? If so, this role may be for you!The details of this role that will help you decide if it’s the right move for you…Location: St-Laurent, Quebec (Hybrid)Salary: $ 22.52 per hourDuration: 12 months (Possibility of Extension)Global opportunities for professional growth and developmentThis role will be remote the majority of the time with an eAre you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader? If so, this role may be for you!The details of this role that will help you decide if it’s the right move for you…Location: St-Laurent, Quebec (Hybrid)Salary: $ 22.52 per hourDuration: 12 months (Possibility of Extension)Global opportunities for professional growth and developmentThis role will be remote the majority of the time with an e
- We are currently looking for an administrative assistant and sales support role for an amazing company in Dorval. They are currently growing and have lots of room for advancement. The sales support representative will deal with sales-related problems, enter new orders, track orders, investigate shipping issues and manage customer accounts. They also enter and track data in sales databases and provide reports to the sales department.Advantages8AM-5PM or 7:3We are currently looking for an administrative assistant and sales support role for an amazing company in Dorval. They are currently growing and have lots of room for advancement. The sales support representative will deal with sales-related problems, enter new orders, track orders, investigate shipping issues and manage customer accounts. They also enter and track data in sales databases and provide reports to the sales department.Advantages8AM-5PM or 7:3
- Seeking Bilingual Claims Support Specialists to support a high-profile claim processing initiative, reporting directly to the Senior Manager of Advisory. Independent contractors in this role will work both autonomously and collaboratively within a fast-paced, structured team environment to ensure accurate, timely, and efficient claims processing, while also responding to claimant inquiries with empathy, professionalism, and a commitment to service excellenSeeking Bilingual Claims Support Specialists to support a high-profile claim processing initiative, reporting directly to the Senior Manager of Advisory. Independent contractors in this role will work both autonomously and collaboratively within a fast-paced, structured team environment to ensure accurate, timely, and efficient claims processing, while also responding to claimant inquiries with empathy, professionalism, and a commitment to service excellen
- We are currently seeking talent, individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our busiWe are currently seeking talent, individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our busi
- We're looking for a high-energy, reliable Production Support Associate to step into a vital, hands-on role. You'll be the core functional support for both our plant and warehouse teams, tackling a dynamic mix of tasks essential for smooth daily operations. If you thrive on variety, possess a safety-first mindset, and are prepared to make a real, daily impact, we need you.Your Mission: Maintaining Seamless FlowThis demanding and rewarding position requiresWe're looking for a high-energy, reliable Production Support Associate to step into a vital, hands-on role. You'll be the core functional support for both our plant and warehouse teams, tackling a dynamic mix of tasks essential for smooth daily operations. If you thrive on variety, possess a safety-first mindset, and are prepared to make a real, daily impact, we need you.Your Mission: Maintaining Seamless FlowThis demanding and rewarding position requires
- Do you boast expertise in warehouse operations, and purchasing inventory management?Here's a golden chance: a full-time position awaits you as a Purchasing Support /Inventory ClerkOur client is seeking a highly organized and detail-oriented Purchasing Support Clerk to join their team. Our client is a leading supplier of Power Sports equipment and parts. - Issue Purchase Orders- Monitor all back orders to ensure product is shipped or cancelled from the PO-Do you boast expertise in warehouse operations, and purchasing inventory management?Here's a golden chance: a full-time position awaits you as a Purchasing Support /Inventory ClerkOur client is seeking a highly organized and detail-oriented Purchasing Support Clerk to join their team. Our client is a leading supplier of Power Sports equipment and parts. - Issue Purchase Orders- Monitor all back orders to ensure product is shipped or cancelled from the PO-
- Do you have experience in Sales? We’re looking for individuals to join our client in Brampton as Sales Support SpecialistWe are seeking a highly organized and proactive Sales Support Specialist to support a Retail National Account in partnership with a Sales Professional. This role plays a critical part in managing the full sales lifecycle—from bid development to contract execution—ensuring accuracy, compliance, and responsiveness throughout. The ideal canDo you have experience in Sales? We’re looking for individuals to join our client in Brampton as Sales Support SpecialistWe are seeking a highly organized and proactive Sales Support Specialist to support a Retail National Account in partnership with a Sales Professional. This role plays a critical part in managing the full sales lifecycle—from bid development to contract execution—ensuring accuracy, compliance, and responsiveness throughout. The ideal can
- Our client in Victoria is seeking a temporary Reception and Front Desk Aid to provide coverage on weekdays, and weekends. We are looking for someone with open availability.In this role, you'll be responsible for greeting and welcoming clients into the building. If you have a passion for building relationships and strong interpersonal skills, this could be the perfect fit for you.Position: Temporary ReceptionistDuration of placement: 1 to 2 weeks Start dateOur client in Victoria is seeking a temporary Reception and Front Desk Aid to provide coverage on weekdays, and weekends. We are looking for someone with open availability.In this role, you'll be responsible for greeting and welcoming clients into the building. If you have a passion for building relationships and strong interpersonal skills, this could be the perfect fit for you.Position: Temporary ReceptionistDuration of placement: 1 to 2 weeks Start date
- Our Regina-based government client is looking for a skilled Network Analyst to drive the success of an impactful and fast-paced project. If you're eager to make a meaningful contribution within a large enterprise environment, this is your opportunity to help shape the future of a forward-thinking organization!Advantages• Opportunity to lead and shape the modernization of platforms.• Collaborative environment working closely with stakeholders from various bOur Regina-based government client is looking for a skilled Network Analyst to drive the success of an impactful and fast-paced project. If you're eager to make a meaningful contribution within a large enterprise environment, this is your opportunity to help shape the future of a forward-thinking organization!Advantages• Opportunity to lead and shape the modernization of platforms.• Collaborative environment working closely with stakeholders from various b
- Application Support - SAAS Want to join and grow with an innovative local software development company on the South Shore of Montreal? If you are excellent at application support, enjoy client interaction, and can simplify technical language, this permanent role is a perfect fit!AdvantagesHere are some of the benefits...• Group insurance• Access to telemedicine• Corporate discount• 3 weeks of vacation• Employee assistance programApplication Support - SAAS Want to join and grow with an innovative local software development company on the South Shore of Montreal? If you are excellent at application support, enjoy client interaction, and can simplify technical language, this permanent role is a perfect fit!AdvantagesHere are some of the benefits...• Group insurance• Access to telemedicine• Corporate discount• 3 weeks of vacation• Employee assistance program
- We are looking for experienced machine operators who are looking for the opportunity to work with a well known Guelph company located in the south end of Guelph ! For this role you will be starting assisting the machine operators in completing an on going project they are currently working on expected to last between 4-6 months and the goal is to train you thoroughlly on the procedures and offer you the role running the machines. We are currently sourcingWe are looking for experienced machine operators who are looking for the opportunity to work with a well known Guelph company located in the south end of Guelph ! For this role you will be starting assisting the machine operators in completing an on going project they are currently working on expected to last between 4-6 months and the goal is to train you thoroughlly on the procedures and offer you the role running the machines. We are currently sourcing
- Our Regina-based government client is looking for a skilled Server Admin to drive the success of an impactful and fast-paced project. If you're eager to make a meaningful contribution within a large enterprise environment, this is your opportunity to help shape the future of a forward-thinking organization!Advantages• Opportunity to lead and shape the modernization of platforms.• Collaborative environment working closely with stakeholders from various busiOur Regina-based government client is looking for a skilled Server Admin to drive the success of an impactful and fast-paced project. If you're eager to make a meaningful contribution within a large enterprise environment, this is your opportunity to help shape the future of a forward-thinking organization!Advantages• Opportunity to lead and shape the modernization of platforms.• Collaborative environment working closely with stakeholders from various busi
- Product Support Specialist, Mississauga, ONCurrently seeking a highly motivated and skilled Product Support Specialist to join our client's team in Mississauga. If you have a passion for problem-solving and a strong technical background in manufacturing & logistics, we want to hear from you. This is an exciting opportunity to leverage your hands-on experience in a customer-facing role, providing crucial support to clients and ensuring their success with ouProduct Support Specialist, Mississauga, ONCurrently seeking a highly motivated and skilled Product Support Specialist to join our client's team in Mississauga. If you have a passion for problem-solving and a strong technical background in manufacturing & logistics, we want to hear from you. This is an exciting opportunity to leverage your hands-on experience in a customer-facing role, providing crucial support to clients and ensuring their success with ou
- Jump into the heart of our operations! We're hiring a Production Support Associate to be the essential link between our plant and warehouse teams. This is a high-energy, hands-on role where you'll provide core functional support, ensuring smooth, reliable daily operations. If you're a dependable problem-solver with a safety-first focus who thrives on variety, you're the impact player we're looking for.Your Mission: Maintaining Seamless FlowThis demanding aJump into the heart of our operations! We're hiring a Production Support Associate to be the essential link between our plant and warehouse teams. This is a high-energy, hands-on role where you'll provide core functional support, ensuring smooth, reliable daily operations. If you're a dependable problem-solver with a safety-first focus who thrives on variety, you're the impact player we're looking for.Your Mission: Maintaining Seamless FlowThis demanding a
- Attention all Sales Support Professionals! Are you looking to join a dynamic team in the Oakville area? Are you a strong relationship builder who thrives on organization and providing exceptional client service? If so, we would love to chat with you! This is an exciting opportunity to join a small but impactful team as a Sales Support Specialist, where you will play a crucial role in client relationships and supporting sales representatives.Advantages- JoiAttention all Sales Support Professionals! Are you looking to join a dynamic team in the Oakville area? Are you a strong relationship builder who thrives on organization and providing exceptional client service? If so, we would love to chat with you! This is an exciting opportunity to join a small but impactful team as a Sales Support Specialist, where you will play a crucial role in client relationships and supporting sales representatives.Advantages- Joi
- Do you boast expertise in warehouse operations, and purchasing inventory management?Here's a golden chance: a full-time position awaits you as a Purchasing Support /Inventory ClerkOur client is seeking a highly organized and detail-oriented Purchasing Support Clerk to join their team. Our client is a leading supplier of Power Sports equipment and parts. - Issue Purchase Orders- Monitor all back orders to ensure product is shipped or cancelled from the PO-Do you boast expertise in warehouse operations, and purchasing inventory management?Here's a golden chance: a full-time position awaits you as a Purchasing Support /Inventory ClerkOur client is seeking a highly organized and detail-oriented Purchasing Support Clerk to join their team. Our client is a leading supplier of Power Sports equipment and parts. - Issue Purchase Orders- Monitor all back orders to ensure product is shipped or cancelled from the PO-
- Do you love solving problems and finding solutions to other people's tech woes? Are you tech savvy and passionate about helping others? Do you have customer service skills within an office environment or a big box store? If so, we may have JUST the career opportunity for you!We're looking for a fluently bilingual Technical Support Agent to work for one of Canada's biggest retail brands - you'll be supporting the internal employees of the company with theirDo you love solving problems and finding solutions to other people's tech woes? Are you tech savvy and passionate about helping others? Do you have customer service skills within an office environment or a big box store? If so, we may have JUST the career opportunity for you!We're looking for a fluently bilingual Technical Support Agent to work for one of Canada's biggest retail brands - you'll be supporting the internal employees of the company with their
- Our Regina-based government client is looking for a skilled Developer/Architect to drive the success of an impactful and fast-paced project. If you're eager to make a meaningful contribution within a large enterprise environment, this is your opportunity to help shape the future of a forward-thinking organization!Advantages• Opportunity to lead and shape the modernization of platforms.• Collaborative environment working closely with stakeholders from varioOur Regina-based government client is looking for a skilled Developer/Architect to drive the success of an impactful and fast-paced project. If you're eager to make a meaningful contribution within a large enterprise environment, this is your opportunity to help shape the future of a forward-thinking organization!Advantages• Opportunity to lead and shape the modernization of platforms.• Collaborative environment working closely with stakeholders from vario
- Are you looking for an immediate, remote work opportunity to make a difference this holiday season? Join our team for a high-impact, 1.5-month contract as a Remote Customer Service Agent supporting a vital campaign for a major, nationally recognized non-profit organization. We're seeking five customer-oriented individuals who thrive in a fast-paced environment and are dedicated to providing high-level customer service to donors and supporters. This is an EAre you looking for an immediate, remote work opportunity to make a difference this holiday season? Join our team for a high-impact, 1.5-month contract as a Remote Customer Service Agent supporting a vital campaign for a major, nationally recognized non-profit organization. We're seeking five customer-oriented individuals who thrive in a fast-paced environment and are dedicated to providing high-level customer service to donors and supporters. This is an E
- Are you looking for an immediate, remote work opportunity to make a difference this holiday season? Join our team for a high-impact, 1.5-month contract as a Remote Customer Service Agent supporting a vital campaign for a major, nationally recognized non-profit organization. We're seeking five customer-oriented individuals who thrive in a fast-paced environment and are dedicated to providing high-level customer service to donors and supporters. This is an EAre you looking for an immediate, remote work opportunity to make a difference this holiday season? Join our team for a high-impact, 1.5-month contract as a Remote Customer Service Agent supporting a vital campaign for a major, nationally recognized non-profit organization. We're seeking five customer-oriented individuals who thrive in a fast-paced environment and are dedicated to providing high-level customer service to donors and supporters. This is an E
- À propos de notre entrepriseNous sommes un leader international de premier plan dans la conception, la fabrication et la commercialisation de mobilier de bureau haut de gamme et de produits architecturaux intérieurs. Reconnus mondialement pour notre engagement envers le design primé, l'innovation et l'artisanat de qualité, nous créons des solutions d'ameublement qui transforment les espaces de travail.Notre mission est de concevoir des environnements qui fÀ propos de notre entrepriseNous sommes un leader international de premier plan dans la conception, la fabrication et la commercialisation de mobilier de bureau haut de gamme et de produits architecturaux intérieurs. Reconnus mondialement pour notre engagement envers le design primé, l'innovation et l'artisanat de qualité, nous créons des solutions d'ameublement qui transforment les espaces de travail.Notre mission est de concevoir des environnements qui f
- Are you a highly motivated and positive individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced, "work hard, play hard" environment? Our client, a global leader in the industrial automation industry, is seeking a Bilingual Customer Support Associate to join their dynamic and youthful team in Mississauga, Ontario. This is a fantastic opportunity for a Bilingual Customer Support Associate to start a rewarding careeAre you a highly motivated and positive individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced, "work hard, play hard" environment? Our client, a global leader in the industrial automation industry, is seeking a Bilingual Customer Support Associate to join their dynamic and youthful team in Mississauga, Ontario. This is a fantastic opportunity for a Bilingual Customer Support Associate to start a rewarding caree
- Our Client is looking for a Bilingual IT Support Analyst to join their team in our Montreal office for a 12 month contract. The successful candidate must have a minimum of 3 to 5 years experience in IT support and will be responsible for assisting IT colleagues on special projects, identifying, researching, troubleshooting and resolving technical issues on any application or related hardware. Benefit from a hybrid work environment with 4 days in the officeOur Client is looking for a Bilingual IT Support Analyst to join their team in our Montreal office for a 12 month contract. The successful candidate must have a minimum of 3 to 5 years experience in IT support and will be responsible for assisting IT colleagues on special projects, identifying, researching, troubleshooting and resolving technical issues on any application or related hardware. Benefit from a hybrid work environment with 4 days in the office
- We are seeking an Application Support Specialist for a six-month contract, with the possibility of extension. This is a hybrid role, requiring three days per week on-site in Toronto. The position is essential for supporting the operation of over 200 Java applications hosted in a shared environment, focusing on middleware services, deployment automation, and modern cloud technologies.Advantages- Work with a broad and complex application portfolio (200+ JaWe are seeking an Application Support Specialist for a six-month contract, with the possibility of extension. This is a hybrid role, requiring three days per week on-site in Toronto. The position is essential for supporting the operation of over 200 Java applications hosted in a shared environment, focusing on middleware services, deployment automation, and modern cloud technologies.Advantages- Work with a broad and complex application portfolio (200+ Ja
- We're looking for a highly motivated, hands-on generalist who thrives on variety and getting the job done. This role is essential for keeping our fast-paced production and logistics environment running smoothly and efficiently. If you prioritize safety, are prepared to tackle any task, and want to make a direct impact every single day, this is your opportunity. As our Production and Operations Support Specialist, you are our most crucial resource, providinWe're looking for a highly motivated, hands-on generalist who thrives on variety and getting the job done. This role is essential for keeping our fast-paced production and logistics environment running smoothly and efficiently. If you prioritize safety, are prepared to tackle any task, and want to make a direct impact every single day, this is your opportunity. As our Production and Operations Support Specialist, you are our most crucial resource, providin
- We are currently looking for a administrative supportTo work closely with members of the marketing team and will be keep up to date on expediting and exceptions folders & incoming requests. Updating pricing and lead times on POs, resolving shipping requests and POs on hold. Manage bridge operations.Advantages•Monday - Friday 8AM-5PM•Salary $46,000-$50,000 (Based on Experience)•Advancement opportunitiesBenefits:•Business Casual•Dress down Fridays• Company eWe are currently looking for a administrative supportTo work closely with members of the marketing team and will be keep up to date on expediting and exceptions folders & incoming requests. Updating pricing and lead times on POs, resolving shipping requests and POs on hold. Manage bridge operations.Advantages•Monday - Friday 8AM-5PM•Salary $46,000-$50,000 (Based on Experience)•Advancement opportunitiesBenefits:•Business Casual•Dress down Fridays• Company e
- Would you like to work for an eco-friendly company in the plumbing industry?Are you dynamic, passionate about customer service, and technical support?Then this job is for you!We are looking for a bilingual customer service agent to work remotely providing technical support.Job Details:Salary: $20/hour + a quarterly incentive program allowing you to earn up to 10% of your gross earnings.Hours: Monday to Friday, between 11 AM and 8 PM (full-time, 40 hours/weWould you like to work for an eco-friendly company in the plumbing industry?Are you dynamic, passionate about customer service, and technical support?Then this job is for you!We are looking for a bilingual customer service agent to work remotely providing technical support.Job Details:Salary: $20/hour + a quarterly incentive program allowing you to earn up to 10% of your gross earnings.Hours: Monday to Friday, between 11 AM and 8 PM (full-time, 40 hours/we
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about technical support jobs
You're incredibly tech savvy. You can diagnose technical problems and propose solutions on the spot. You're also an excellent communicator, as you must often talk people through solving issues, sometimes without seeing the situation first hand.
As a technical support professional, some of your duties may include installing and configuring computer systems, diagnosing failures, and solving problems by phone, online, or in person, although you don’t typically repair hardware. If you work at your company's IT support desk, you also monitor and maintain the computer systems and business networks your employer depends on. You may also train your colleagues on how to use your company's software or applications.
what technical support jobs entail
Most help desk and technical support jobs require you to work part time or full time in an office, although you can work in a branch of the company or in another location. You may provide internal employees or external customers with technical support, depending on the structure of your company.
help desk vs technical support
Technical support jobs often are often ranked on a scale of 1 to 3 depending on the level of skill and experience required, with level 3 being the most advanced.
Help desk jobs are typically considered a level 1 technical support job. Level 1 professionals are the first line of defense to help customers or colleagues when they expertise technical issues. Help desk typically handles reoccurring problems and other issues that can be solved easily. Level 1 technical support can also include phone technical support. Help desk jobs are often considered entry-level and may require little to no formal training, depending on your employer. Often on the job training is provided.
Level 2 and 3 jobs field more complicated issues that can't be handled by level 1 technical support or help desk. Professionals at this level are often more specialized as well. For instance, they may specialize in networks or databases.
your day to day tasks
As a technical support professional, you day to day tasks will include things such as:
- installing and configuring computer systems and applications
- monitoring and maintaining computer systems and networks
- diagnosing technical issues and providing solutions
- problem-solving over the phone, internet, or in person
- creating procedural documentation and reporting as needed
- supporting the roll-out of new applications
- setting up new user accounts, including password resets
- testing and evaluating new technology
- providing technical support to clients, customers or colleagues
what you bring to the table
In technical support jobs, proficiency with technology is a must. Also important is a solid understanding of the business you work for and the software, programs, applications or systems you're providing support for. Some core technical proficiencies required for technical support jobs include:
- database management including SQL and Oracle
- operating systems like UNIX, Solaris, Windows & Mac
- skill with wireless and mobile devices
- excellent communication skills
- commitment to serving customers
- diagnostic and troubleshooting skills
- problem-solving skills
- ability to work under pressure
training and certifications
The technical support jobs available to you increase with a university or college degree in computer science, IT, or a related field. That said, you may find some entry-level IT support jobs require little to no technical experience.
Obtaining industry training and certifications will also increase your odds of finding a job. Depending on the industry you work in, familiarity with native software and platforms may help set you apart from other candidates. Most employers will also provide on-the-job training to ensure you're familiar with their systems and processes and able to perform your job to the best of your ability.