- Randstad is seeking a highly organized and detail-oriented Training Coordinator to join our team at Toronto Pearson Airport. This on-site position requires excellent communication skills and the ability to manage multiple tasks simultaneously in a fast-paced environment. The role involves coordinating training sessions, managing associated documentation, and providing administrative support to our client.Position: Training CoordinatorShift: 5 days a week,Randstad is seeking a highly organized and detail-oriented Training Coordinator to join our team at Toronto Pearson Airport. This on-site position requires excellent communication skills and the ability to manage multiple tasks simultaneously in a fast-paced environment. The role involves coordinating training sessions, managing associated documentation, and providing administrative support to our client.Position: Training CoordinatorShift: 5 days a week,
- We're looking for a strong leader to head our business support function—someone who can drive operational efficiency by managing administrative teams and optimizing internal processes. In this role, you’ll be responsible for streamlining day-to-day support activities, shaping policy, and ensuring that workflows run like clockwork. Your focus will be on building a high-performing support team, boosting productivity, and identifying ways to cut costs withoutWe're looking for a strong leader to head our business support function—someone who can drive operational efficiency by managing administrative teams and optimizing internal processes. In this role, you’ll be responsible for streamlining day-to-day support activities, shaping policy, and ensuring that workflows run like clockwork. Your focus will be on building a high-performing support team, boosting productivity, and identifying ways to cut costs without
- We are seeking a motivated and detail-oriented Sales Support Specialist to join our team. The Sales Support Specialist will play a crucial role in providing administrative and operational support to the sales team, ensuring smooth operations and efficient customer service. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proactive attitude toward problem-solving.Hours: 8:30am to 5pm (Monday to Friday)LWe are seeking a motivated and detail-oriented Sales Support Specialist to join our team. The Sales Support Specialist will play a crucial role in providing administrative and operational support to the sales team, ensuring smooth operations and efficient customer service. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proactive attitude toward problem-solving.Hours: 8:30am to 5pm (Monday to Friday)L
- 📢 New Contract Opportunity – Bilingual Customer Support RepresentativeA leader in the national logistics and delivery sector is building a brand-new bilingual customer service team in Dorval, Québec — and you could be part of it! We’re looking for passionate and dedicated individuals who thrive in fast-paced, customer-focused environments. If you enjoy helping people, solving problems, and working as a team, this is the place for you.Work Location: Dorval📢 New Contract Opportunity – Bilingual Customer Support RepresentativeA leader in the national logistics and delivery sector is building a brand-new bilingual customer service team in Dorval, Québec — and you could be part of it! We’re looking for passionate and dedicated individuals who thrive in fast-paced, customer-focused environments. If you enjoy helping people, solving problems, and working as a team, this is the place for you.Work Location: Dorval
- Randstad Canada is recruiting for an immediate openings for full time laborer's to work with our busy manufacturing client in Bridgewater, Nova Scotia! Our laborer positions play a key support role for our clients Warehouse and Manufacturing teams, helping to ensure daily shipping requirements are met while maintaining high levels of quality in a safe and effective manner! The Warehouse Shipping Support Associate role acts as a back-up Tire Loader, whichRandstad Canada is recruiting for an immediate openings for full time laborer's to work with our busy manufacturing client in Bridgewater, Nova Scotia! Our laborer positions play a key support role for our clients Warehouse and Manufacturing teams, helping to ensure daily shipping requirements are met while maintaining high levels of quality in a safe and effective manner! The Warehouse Shipping Support Associate role acts as a back-up Tire Loader, which
- Are you looking for a challenging role where you will have the opportunity to have a hugeimpact on an industry leader?Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?If so, this role may be for you!Position: Operations SupportShifts are between 8:00 – 5:00pm, should be flexible. Holidays & weekends maybe be required.Location: Toronto, ON4 months contract with strong potential of extensionAdvantagesCompetiAre you looking for a challenging role where you will have the opportunity to have a hugeimpact on an industry leader?Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?If so, this role may be for you!Position: Operations SupportShifts are between 8:00 – 5:00pm, should be flexible. Holidays & weekends maybe be required.Location: Toronto, ON4 months contract with strong potential of extensionAdvantagesCompeti
- 📢 New Contract Opportunity – Bilingual Customer Support RepresentativeA leader in the national logistics and delivery sector is building a brand-new bilingual customer service team in Dorval, Québec — and you could be part of it! We’re looking for passionate and dedicated individuals who thrive in fast-paced, customer-focused environments. If you enjoy helping people, solving problems, and working as a team, this is the place for you.Work Location: Dorval📢 New Contract Opportunity – Bilingual Customer Support RepresentativeA leader in the national logistics and delivery sector is building a brand-new bilingual customer service team in Dorval, Québec — and you could be part of it! We’re looking for passionate and dedicated individuals who thrive in fast-paced, customer-focused environments. If you enjoy helping people, solving problems, and working as a team, this is the place for you.Work Location: Dorval
- Are you currently looking for an administrative opportunity in Valleyfield? We have an excellent position with an industry leader, clean and modern office that is looking to hire. Please feel free to contact us by applying and/or sending us your resume and we will contact you to discuss. We look forward to speaking with youAdvantagesLocated in ValleyfieldMonday-Friday 9AM - 6PM or 10AM - 7PMSalary 21$/hr Weekly payTemporary to permanent - Once permanent,Are you currently looking for an administrative opportunity in Valleyfield? We have an excellent position with an industry leader, clean and modern office that is looking to hire. Please feel free to contact us by applying and/or sending us your resume and we will contact you to discuss. We look forward to speaking with youAdvantagesLocated in ValleyfieldMonday-Friday 9AM - 6PM or 10AM - 7PMSalary 21$/hr Weekly payTemporary to permanent - Once permanent,
- Application Support - SAASAre you looking for an Application Support Analyst position on the South Shore of Montreal? Would you like to join a local company in a growing field?Do you find customer service and explaining technical terms a natural fit?Then this permanent Application Support Analyst - SAAS position on the South Shore of Montreal might be for you!AdvantagesHere are some of the benefits...• Group insurance• Access to telemedicine• Corporate disApplication Support - SAASAre you looking for an Application Support Analyst position on the South Shore of Montreal? Would you like to join a local company in a growing field?Do you find customer service and explaining technical terms a natural fit?Then this permanent Application Support Analyst - SAAS position on the South Shore of Montreal might be for you!AdvantagesHere are some of the benefits...• Group insurance• Access to telemedicine• Corporate dis
- We’re looking for a dedicated and technically-minded Product Support Specialist to join a growing software team that delivers industry-leading solutions across sectors like hospitality, retail, and professional services. In this role, you’ll be the trusted first point of contact for clients—helping them resolve system issues, guiding them through product features, and ensuring they get the most value from our software.This is a great opportunity for someonWe’re looking for a dedicated and technically-minded Product Support Specialist to join a growing software team that delivers industry-leading solutions across sectors like hospitality, retail, and professional services. In this role, you’ll be the trusted first point of contact for clients—helping them resolve system issues, guiding them through product features, and ensuring they get the most value from our software.This is a great opportunity for someon
- Our client in Calgary NE is looking for a sales support coordinator to join their growing team. In this role you will be assisting the sales team with the sales team with administrative work as required, communicating with internal and external stakeholders, document control and other administration duties with the team. The role requires great project management skills and experience with mechanical drawings and PDF editing software.If you're looking forOur client in Calgary NE is looking for a sales support coordinator to join their growing team. In this role you will be assisting the sales team with the sales team with administrative work as required, communicating with internal and external stakeholders, document control and other administration duties with the team. The role requires great project management skills and experience with mechanical drawings and PDF editing software.If you're looking for
- The IS Applications Lead is responsible for the day-to-day operations and maintenance of allsoftware applicationsand local ERPs through best practices among the different countries in Americas division.The IS Applications Lead is also responsible for planning, design, development, and deployment of informationand software systems for business operations.This position will collaborate with Group, Americas IS/IT team and local IS partners to ensure effectiveThe IS Applications Lead is responsible for the day-to-day operations and maintenance of allsoftware applicationsand local ERPs through best practices among the different countries in Americas division.The IS Applications Lead is also responsible for planning, design, development, and deployment of informationand software systems for business operations.This position will collaborate with Group, Americas IS/IT team and local IS partners to ensure effective
- Canada Banking Operations supports a variety of Treasury management solutions including Payment processing, Cheque Clearing and Deposit services, Commercial Card processing, FX Operations, Investigations, Trade Finance and Client Account Management, servicing our large Corporate, Commercial, and Business Banking clients. The successful candidate will join the Canada Treasury Operations team, as an Operations Analyst. In this role, the Operations Analyst wiCanada Banking Operations supports a variety of Treasury management solutions including Payment processing, Cheque Clearing and Deposit services, Commercial Card processing, FX Operations, Investigations, Trade Finance and Client Account Management, servicing our large Corporate, Commercial, and Business Banking clients. The successful candidate will join the Canada Treasury Operations team, as an Operations Analyst. In this role, the Operations Analyst wi
- We are currently looking for an administrative assistant and sales support role for an amazing company in Dorval. They are currently growing and have lots of room for advancement. The sales support representative will deal with sales-related problems, enter new orders, track orders, investigate shipping issues and manage customer accounts. They also enter and track data in sales databases and provide reports to the sales department.Advantages8AM-5PM or 7:3We are currently looking for an administrative assistant and sales support role for an amazing company in Dorval. They are currently growing and have lots of room for advancement. The sales support representative will deal with sales-related problems, enter new orders, track orders, investigate shipping issues and manage customer accounts. They also enter and track data in sales databases and provide reports to the sales department.Advantages8AM-5PM or 7:3
- Randstad Victoria is looking for a Customer Service minded Administrative Assistant for a temporary position in Saanichton, BC. You will be the first point of contact, answering phones and assisting customers with requests and calling clients for accounts that need to be paid. This role requires an enthusiastic, professional individual, with outstanding communication, inter-personal and multi-tasking skills. You must be able to deliver incredible service aRandstad Victoria is looking for a Customer Service minded Administrative Assistant for a temporary position in Saanichton, BC. You will be the first point of contact, answering phones and assisting customers with requests and calling clients for accounts that need to be paid. This role requires an enthusiastic, professional individual, with outstanding communication, inter-personal and multi-tasking skills. You must be able to deliver incredible service a
- Our client seeks a bilingual Application Support Specialist to provide Tier 1 support and QA testing for an enterprise-level IWMS platform based on IBM TRIRIGA. The ideal candidate will bring hands-on experience in IT support and functional testing and possess strong communication skills in both English and French. This role supports end users, coordinates testing activities, and ensures high-quality service delivery across multiple project stakeholders.AdOur client seeks a bilingual Application Support Specialist to provide Tier 1 support and QA testing for an enterprise-level IWMS platform based on IBM TRIRIGA. The ideal candidate will bring hands-on experience in IT support and functional testing and possess strong communication skills in both English and French. This role supports end users, coordinates testing activities, and ensures high-quality service delivery across multiple project stakeholders.Ad
- Our client in Victoria is seeking a temporary Reception and Front Desk Aid to provide weekend coverage.In this role, you'll be responsible for greeting and welcoming clients into the building. If you have a passion for building relationships and strong interpersonal skills, this could be the perfect fit for you.Three Saturday's needing support: April 12, 19, 26Advantages- $23/hour- Weekend Hours - Saturday 10:00 AM to 4:00 PM (1 hour unpaid break)- OpportuOur client in Victoria is seeking a temporary Reception and Front Desk Aid to provide weekend coverage.In this role, you'll be responsible for greeting and welcoming clients into the building. If you have a passion for building relationships and strong interpersonal skills, this could be the perfect fit for you.Three Saturday's needing support: April 12, 19, 26Advantages- $23/hour- Weekend Hours - Saturday 10:00 AM to 4:00 PM (1 hour unpaid break)- Opportu
- Are you an experienced RPA Engineer in search of your next contract opportunity? Our high-profile client is seeking to hire a RPA Production Support Developer to join their talented team on a 6-month contract with a strong probability of extension. Apply for this amazing opportunity if this sounds like a good fit for you!AdvantagesWhat’s in it for you!As a consultant with our client, you’ll receive:- Highly competitive market hourly rates- A 6 month contrAre you an experienced RPA Engineer in search of your next contract opportunity? Our high-profile client is seeking to hire a RPA Production Support Developer to join their talented team on a 6-month contract with a strong probability of extension. Apply for this amazing opportunity if this sounds like a good fit for you!AdvantagesWhat’s in it for you!As a consultant with our client, you’ll receive:- Highly competitive market hourly rates- A 6 month contr
- A company specializing in the security field is looking for a Team Lead for its B2B technical support contact center. If you have experience an extensive experience in call centers, are bilingual, and want to take on a key role in leading and developing a team, this opportunity is for you!We offer a competitive salary of 26-30$ hourly rate. This is a contract with the potential for conversion into a permanent position. Full benefits will be available uponA company specializing in the security field is looking for a Team Lead for its B2B technical support contact center. If you have experience an extensive experience in call centers, are bilingual, and want to take on a key role in leading and developing a team, this opportunity is for you!We offer a competitive salary of 26-30$ hourly rate. This is a contract with the potential for conversion into a permanent position. Full benefits will be available upon
- Job Opportunity: Junior Technical Support Analyst (Victoria, BC - In Office)Are you a motivated and dedicated individual with a strong work ethic, eager to make a tangible impact? Do you thrive in an environment that values trust and welcomes fresh perspectives? If so, we have an exciting opportunity for you to join a dynamic team where your contributions will be appreciated.As a Junior Technical Support Analyst, you will play a crucial role in providing eJob Opportunity: Junior Technical Support Analyst (Victoria, BC - In Office)Are you a motivated and dedicated individual with a strong work ethic, eager to make a tangible impact? Do you thrive in an environment that values trust and welcomes fresh perspectives? If so, we have an exciting opportunity for you to join a dynamic team where your contributions will be appreciated.As a Junior Technical Support Analyst, you will play a crucial role in providing e
- Our client is looking to hire a Manager, IT Production Support to lead a high-impact team and evolve our IT support model from reactive issue resolution to proactive, consultative customer engagement. Reporting to the VP of IT Operations, you’ll partner closely with their Sales teams to solve business challenges through technology — with a focus on enterprise clients in the banking sector.Are you a tech leader (ideally bilingual ) who thrives at the inteOur client is looking to hire a Manager, IT Production Support to lead a high-impact team and evolve our IT support model from reactive issue resolution to proactive, consultative customer engagement. Reporting to the VP of IT Operations, you’ll partner closely with their Sales teams to solve business challenges through technology — with a focus on enterprise clients in the banking sector.Are you a tech leader (ideally bilingual ) who thrives at the inte
- Do you have a passion for Technical Support? We’re looking for individuals to join our client in Concord, ON as a Technical Support SpecialistWe're looking for individuals with high energy and a focus towards customers.The Technical Support Technician will be responsible for working with prescribed software applications and portals to complete the tasks at hand as directed by ClientAdvantages• 6-month contract• Monday to Friday• $25.5 /hour• Strong potentDo you have a passion for Technical Support? We’re looking for individuals to join our client in Concord, ON as a Technical Support SpecialistWe're looking for individuals with high energy and a focus towards customers.The Technical Support Technician will be responsible for working with prescribed software applications and portals to complete the tasks at hand as directed by ClientAdvantages• 6-month contract• Monday to Friday• $25.5 /hour• Strong potent
- Randstad is seeking a dependable and hands-on Office Helper for our client in the recycling and environmental services industry. This hybrid role is ideal for someone who enjoys a balance of office and light physical work, with flexible hours and the potential to grow into a full-time position. If you’re detail-oriented, tech-savvy, and don’t mind getting a bit active throughout the day, this could be the opportunity for you.Position: Office Helper – AdminRandstad is seeking a dependable and hands-on Office Helper for our client in the recycling and environmental services industry. This hybrid role is ideal for someone who enjoys a balance of office and light physical work, with flexible hours and the potential to grow into a full-time position. If you’re detail-oriented, tech-savvy, and don’t mind getting a bit active throughout the day, this could be the opportunity for you.Position: Office Helper – Admin
- Randstad Victoria is now looking for Accounting support for an international humanitarian organization located in Victoria BC.This position is 2-3 days a week, for a short term contract.If you are retired or looking for some temporary work, this is a perfect fit!Responsibilities•Ensure all financial transactions are aligned with our internal control policies and procedures and make recommendations when such systems need to be updated. •Plan, enter, and poRandstad Victoria is now looking for Accounting support for an international humanitarian organization located in Victoria BC.This position is 2-3 days a week, for a short term contract.If you are retired or looking for some temporary work, this is a perfect fit!Responsibilities•Ensure all financial transactions are aligned with our internal control policies and procedures and make recommendations when such systems need to be updated. •Plan, enter, and po
- Our Regina-based government client is looking for a skilled Sharepoint Developer to drive the success of an impactful and fast-paced project. If you're eager to make a meaningful contribution within a large enterprise environment, this is your opportunity to help shape the future of a forward-thinking organization!Advantages• Opportunity to lead and shape the modernization of platforms.• Collaborative environment working closely with stakeholders from variOur Regina-based government client is looking for a skilled Sharepoint Developer to drive the success of an impactful and fast-paced project. If you're eager to make a meaningful contribution within a large enterprise environment, this is your opportunity to help shape the future of a forward-thinking organization!Advantages• Opportunity to lead and shape the modernization of platforms.• Collaborative environment working closely with stakeholders from vari
- Es-tu une personne qui aime coordonner les présentations visuelles pour les achats d'articles et les ventes en ligne? As-tu la fibre du service client en plus d'être bilingue et super à l'aise avec l'informatique? Si tu as répondu oui à ces questions, contacte-nous rapidement, nous avons une belle opportunité à te présenter! Notre partenaire, un géant Canadien dans la distribution d'articles saisonniers de toute sorte est actuellement en recherche d'un(e)Es-tu une personne qui aime coordonner les présentations visuelles pour les achats d'articles et les ventes en ligne? As-tu la fibre du service client en plus d'être bilingue et super à l'aise avec l'informatique? Si tu as répondu oui à ces questions, contacte-nous rapidement, nous avons une belle opportunité à te présenter! Notre partenaire, un géant Canadien dans la distribution d'articles saisonniers de toute sorte est actuellement en recherche d'un(e)
- 📍 Location: Edmonton, AB (with travel throughout Alberta)💵 Salary: $75,000–$95,000 per year + bonuses🕒 Schedule: Full-time, Monday–Friday🎯 Status: Permanent, Office-Based (with field travel as needed)Are you a seasoned Journeyman Refrigeration Mechanic looking to transition off the tools, but still stay active in the HVAC industry? Join a trusted name in commercial HVAC equipment sales and support and put your knowledge to work helping others succeed.�📍 Location: Edmonton, AB (with travel throughout Alberta)💵 Salary: $75,000–$95,000 per year + bonuses🕒 Schedule: Full-time, Monday–Friday🎯 Status: Permanent, Office-Based (with field travel as needed)Are you a seasoned Journeyman Refrigeration Mechanic looking to transition off the tools, but still stay active in the HVAC industry? Join a trusted name in commercial HVAC equipment sales and support and put your knowledge to work helping others succeed.�
- RoleThe Key User is a referent for the IT tools and systems used in the Amazon logistics center. He acts as a liaison between the operational teams and the IT teams, ensuring the proper use and optimization of the systems in place. This will essentially be an IT support type of position in a warehouse setting. Advantages DESIRED LEVEL OF EDUCATION1 to 2 years of study in higher education or equivalent by experience • TRAINING TOPICS IT – Security – SupportRoleThe Key User is a referent for the IT tools and systems used in the Amazon logistics center. He acts as a liaison between the operational teams and the IT teams, ensuring the proper use and optimization of the systems in place. This will essentially be an IT support type of position in a warehouse setting. Advantages DESIRED LEVEL OF EDUCATION1 to 2 years of study in higher education or equivalent by experience • TRAINING TOPICS IT – Security – Support
- Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?Do you have outstanding relationships and a creative streak?If so, this role may be for you! We are looking for a Bilingual Help Desk Support Junior who will be responsible for treating incident and service request for customer equipment and Invoicing.Advantages•Location: Montreal, Quebec•Payrate: $28/h•Global opportunities for professionaAre you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?Do you have outstanding relationships and a creative streak?If so, this role may be for you! We are looking for a Bilingual Help Desk Support Junior who will be responsible for treating incident and service request for customer equipment and Invoicing.Advantages•Location: Montreal, Quebec•Payrate: $28/h•Global opportunities for professiona
- Are you a hands-on Systems Administrator/Operations Support Specialist with a passion for smooth device deployments and system stability? 🖥️ Do you enjoy working on hardware rollouts and enhancing endpoint management solutions? Our client is looking for a dedicated professional who can take initiative and contribute to essential IT operations in a fast-paced environment.This is a 3-month contract role offering a hybrid work model based in Toronto. You wilAre you a hands-on Systems Administrator/Operations Support Specialist with a passion for smooth device deployments and system stability? 🖥️ Do you enjoy working on hardware rollouts and enhancing endpoint management solutions? Our client is looking for a dedicated professional who can take initiative and contribute to essential IT operations in a fast-paced environment.This is a 3-month contract role offering a hybrid work model based in Toronto. You wil
30 of 2163 jobs seen
about technical support jobs
You're incredibly tech savvy. You can diagnose technical problems and propose solutions on the spot. You're also an excellent communicator, as you must often talk people through solving issues, sometimes without seeing the situation first hand.
As a technical support professional, some of your duties may include installing and configuring computer systems, diagnosing failures, and solving problems by phone, online, or in person, although you don’t typically repair hardware. If you work at your company's IT support desk, you also monitor and maintain the computer systems and business networks your employer depends on. You may also train your colleagues on how to use your company's software or applications.
what technical support jobs entail
Most help desk and technical support jobs require you to work part time or full time in an office, although you can work in a branch of the company or in another location. You may provide internal employees or external customers with technical support, depending on the structure of your company.
help desk vs technical support
Technical support jobs often are often ranked on a scale of 1 to 3 depending on the level of skill and experience required, with level 3 being the most advanced.
Help desk jobs are typically considered a level 1 technical support job. Level 1 professionals are the first line of defense to help customers or colleagues when they expertise technical issues. Help desk typically handles reoccurring problems and other issues that can be solved easily. Level 1 technical support can also include phone technical support. Help desk jobs are often considered entry-level and may require little to no formal training, depending on your employer. Often on the job training is provided.
Level 2 and 3 jobs field more complicated issues that can't be handled by level 1 technical support or help desk. Professionals at this level are often more specialized as well. For instance, they may specialize in networks or databases.
your day to day tasks
As a technical support professional, you day to day tasks will include things such as:
- installing and configuring computer systems and applications
- monitoring and maintaining computer systems and networks
- diagnosing technical issues and providing solutions
- problem-solving over the phone, internet, or in person
- creating procedural documentation and reporting as needed
- supporting the roll-out of new applications
- setting up new user accounts, including password resets
- testing and evaluating new technology
- providing technical support to clients, customers or colleagues
what you bring to the table
In technical support jobs, proficiency with technology is a must. Also important is a solid understanding of the business you work for and the software, programs, applications or systems you're providing support for. Some core technical proficiencies required for technical support jobs include:
- database management including SQL and Oracle
- operating systems like UNIX, Solaris, Windows & Mac
- skill with wireless and mobile devices
- excellent communication skills
- commitment to serving customers
- diagnostic and troubleshooting skills
- problem-solving skills
- ability to work under pressure
training and certifications
The technical support jobs available to you increase with a university or college degree in computer science, IT, or a related field. That said, you may find some entry-level IT support jobs require little to no technical experience.
Obtaining industry training and certifications will also increase your odds of finding a job. Depending on the industry you work in, familiarity with native software and platforms may help set you apart from other candidates. Most employers will also provide on-the-job training to ensure you're familiar with their systems and processes and able to perform your job to the best of your ability.