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      • Collingwood, Ontario
      • Contract
      Do you have customer service or admin experience? Work local at a Manufacturing Company in Collingwood on a bus route!Details:• Support Staff required - Day, Afternoon, and Night Shifts available- Collingwood - Start Immediately!• Shift Flexible - work based on your schedule and up to 40 hrs a week• Paid training and start immediately• Pay rate $16/hour with increases after specific milestonesPlease apply online at www.randstad.ca and then call the branch at 705-735-1106.Randstad Barrie is well-versed in tackling the issues that come with job-hunting. We seek to partner with you to help you find, full-time permanent career opportunities. Please connect Barrie office to find out more about the promising opportunities we have here.Don't forget to ask about our NEW insider app for your smartphone. This is an easy way to stay and touch and streamline your job search with Randstad Barrie.Please keep in mind we have a referral bonus program for anyone we find a placement for both permanent and temporary.We are looking forward to hearing from you!Kindest Regards,AveryLornaBonnieSueAdvantages• On a bus route in Collingwood.• Work local and long term.• Full time hours guaranteed.Responsibilities• Attendance of employees• Truck and Visitor Check in/Direction• Customer Service• Security• Other related dutiesQualifications• Customer service skills.• Computer skills and ability to use Microsoft software (i.e. Word, Excel)• Detail oriented and ability to maintain a clean working space• Grade 12 and clean criminal check requiredSummaryWhy Work for Randstad?• We are a Human Forward Company that offers diversity, competitive wages and a safe work environment!• We have more market share for job opportunities for you than any other agency!• We offer medical and dental benefits that you can carry through our Sun-life Financial Program!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have customer service or admin experience? Work local at a Manufacturing Company in Collingwood on a bus route!Details:• Support Staff required - Day, Afternoon, and Night Shifts available- Collingwood - Start Immediately!• Shift Flexible - work based on your schedule and up to 40 hrs a week• Paid training and start immediately• Pay rate $16/hour with increases after specific milestonesPlease apply online at www.randstad.ca and then call the branch at 705-735-1106.Randstad Barrie is well-versed in tackling the issues that come with job-hunting. We seek to partner with you to help you find, full-time permanent career opportunities. Please connect Barrie office to find out more about the promising opportunities we have here.Don't forget to ask about our NEW insider app for your smartphone. This is an easy way to stay and touch and streamline your job search with Randstad Barrie.Please keep in mind we have a referral bonus program for anyone we find a placement for both permanent and temporary.We are looking forward to hearing from you!Kindest Regards,AveryLornaBonnieSueAdvantages• On a bus route in Collingwood.• Work local and long term.• Full time hours guaranteed.Responsibilities• Attendance of employees• Truck and Visitor Check in/Direction• Customer Service• Security• Other related dutiesQualifications• Customer service skills.• Computer skills and ability to use Microsoft software (i.e. Word, Excel)• Detail oriented and ability to maintain a clean working space• Grade 12 and clean criminal check requiredSummaryWhy Work for Randstad?• We are a Human Forward Company that offers diversity, competitive wages and a safe work environment!• We have more market share for job opportunities for you than any other agency!• We offer medical and dental benefits that you can carry through our Sun-life Financial Program!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dartmouth, Nova Scotia
      • Permanent
      • $31,500 - $34,000 per year
      We are looking for an energetic, keen individual to join the team of a fast-growing full-service law firm located in downtown Dartmouth, with spectacular views of the Halifax Harbour.Are you looking to start your career in the law industry and have a thirst for knowledge and a willingness to learn and take on new and exciting responsibilities ?AdvantagesFull timepermanentAdvancement opportunitiesGreat resume builder Exciting & supportive culture Responsibilities• Client intake, conflict searches, and opening/closing client files;• Preparing, printing, and editing prebills for the lawyers;• Adding and modifying contracts in our file management system, ProLaw;• Transcribing dictations using appropriate format, producing documents, correspondence, and all follow-up work as directed;• Reviewing and prioritizing incoming mail, coordinate faxes and draft routine correspondence for lawyer review;• Maintaining up to date client files, both paper and electronic with the use of in-house document management system;• Other duties as required.Qualifications• Graduate of a Administration, Legal Assistant, or paralegal program or equivalent administrative experience;• Excellent proofreading skills with the ability to check types material for grammatical, typographical, spells, word usage, and formatting errors;• Ability to work independently and follow instructions with minimal supervision and take initiative;• Strong verbal and written communication skills with a demonstrated ability to provide superior customer service;• Propensity for contributing to a positive and collaborative culture;• Technically adept using Outlook and Microsoft Suite, and an aptitude for learning new computer programs quickly;• Strong ability to manage high-volume work and prioritize multiple deadlines;• Critical thinking, problem solving, and ability to make judgment calls;• Proven ability to be self-motivated and accomplish work efficientlySummaryWe would love to hear from you. Please send your resume to halifax.staffing@randstad.ca or apply online. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for an energetic, keen individual to join the team of a fast-growing full-service law firm located in downtown Dartmouth, with spectacular views of the Halifax Harbour.Are you looking to start your career in the law industry and have a thirst for knowledge and a willingness to learn and take on new and exciting responsibilities ?AdvantagesFull timepermanentAdvancement opportunitiesGreat resume builder Exciting & supportive culture Responsibilities• Client intake, conflict searches, and opening/closing client files;• Preparing, printing, and editing prebills for the lawyers;• Adding and modifying contracts in our file management system, ProLaw;• Transcribing dictations using appropriate format, producing documents, correspondence, and all follow-up work as directed;• Reviewing and prioritizing incoming mail, coordinate faxes and draft routine correspondence for lawyer review;• Maintaining up to date client files, both paper and electronic with the use of in-house document management system;• Other duties as required.Qualifications• Graduate of a Administration, Legal Assistant, or paralegal program or equivalent administrative experience;• Excellent proofreading skills with the ability to check types material for grammatical, typographical, spells, word usage, and formatting errors;• Ability to work independently and follow instructions with minimal supervision and take initiative;• Strong verbal and written communication skills with a demonstrated ability to provide superior customer service;• Propensity for contributing to a positive and collaborative culture;• Technically adept using Outlook and Microsoft Suite, and an aptitude for learning new computer programs quickly;• Strong ability to manage high-volume work and prioritize multiple deadlines;• Critical thinking, problem solving, and ability to make judgment calls;• Proven ability to be self-motivated and accomplish work efficientlySummaryWe would love to hear from you. Please send your resume to halifax.staffing@randstad.ca or apply online. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      • $40,000 - $50,000 per year
      Our client in Dorval in the construction industry is currently looking for an administrative support for the estimation team. This is a family run company who work highly in teams. This candidate has the overall responsibility for assisting in various administrative tasks for each of the construction projects assigned to the team, with the objective of optimal performance of fellow team members.AdvantagesMonday-Friday (7AM-9AM - 4PM-6PM) (40 hours a week)Salary 40,000$-50,000$ (based on experience)3 weeks vacationGroup insurance after probation - Benefits - 50%/50% (medical, dental, life insurance, etc.)Company is constantly growing and well-known in the industryRRSP plan after one yearResponsibilities- Keep track of client information, update pricing. delivery times, transport costs and efficiency- Managing the emails and phone calls coming in - Manage all aspects of a customer purchase order including: Communication, Documentation, Coordination of material supply and delivery, Invoicing- Work closely with the Projects team and Sales Representatives- Answering the phones and speaking to customers- Entering quotes via data entry into the system, preparing lists of customers to contact for the sales team- Respond to customer requests in a timely manner- Act as the point of contact to communicate to the estimation team internally and externally-Take the necessary action to resolve customer service issues in a timely manner; follow up with the customer to ensure satisfaction-Develop, grow and maintain long-term customer relationships- Maintain a clean and organized work area- Excellent communication skills. Customer facing experience - effective communication style that caters to and prioritizes the customer’s needs.- Strong analytical and problem-solving skills required, ability to root cause system and process issues and propose solutions.QualificationsMinimum of 2 years of administrative experienceExperience working in the construction industry an asset but not requiredAbility to manage priorities and highly organized.Experience in data entry 2-3 yearsCustomer oriented Fast pace work environmentHandling several emails a dayOrder desk experience Bilingual English and French (written/spoken)Effective communication skills, both written and verbal.Proficient with Microsoft Office – Excel and WordWorks well independently as well as a part of a team.Attention to DetailIf interested in this opportunity or know someone who would be a good fit. Please send your resume to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client in Dorval in the construction industry is currently looking for an administrative support for the estimation team. This is a family run company who work highly in teams. This candidate has the overall responsibility for assisting in various administrative tasks for each of the construction projects assigned to the team, with the objective of optimal performance of fellow team members.AdvantagesMonday-Friday (7AM-9AM - 4PM-6PM) (40 hours a week)Salary 40,000$-50,000$ (based on experience)3 weeks vacationGroup insurance after probation - Benefits - 50%/50% (medical, dental, life insurance, etc.)Company is constantly growing and well-known in the industryRRSP plan after one yearResponsibilities- Keep track of client information, update pricing. delivery times, transport costs and efficiency- Managing the emails and phone calls coming in - Manage all aspects of a customer purchase order including: Communication, Documentation, Coordination of material supply and delivery, Invoicing- Work closely with the Projects team and Sales Representatives- Answering the phones and speaking to customers- Entering quotes via data entry into the system, preparing lists of customers to contact for the sales team- Respond to customer requests in a timely manner- Act as the point of contact to communicate to the estimation team internally and externally-Take the necessary action to resolve customer service issues in a timely manner; follow up with the customer to ensure satisfaction-Develop, grow and maintain long-term customer relationships- Maintain a clean and organized work area- Excellent communication skills. Customer facing experience - effective communication style that caters to and prioritizes the customer’s needs.- Strong analytical and problem-solving skills required, ability to root cause system and process issues and propose solutions.QualificationsMinimum of 2 years of administrative experienceExperience working in the construction industry an asset but not requiredAbility to manage priorities and highly organized.Experience in data entry 2-3 yearsCustomer oriented Fast pace work environmentHandling several emails a dayOrder desk experience Bilingual English and French (written/spoken)Effective communication skills, both written and verbal.Proficient with Microsoft Office – Excel and WordWorks well independently as well as a part of a team.Attention to DetailIf interested in this opportunity or know someone who would be a good fit. Please send your resume to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Contract
      Are you looking for an opportunity to stretch your tech-savvy muscles? Do you enjoy helping people resolve their tech issues, and are you that person that is always helping people connect to their online video calls? Do you have an interest in A/V or with production of videos? If yes, this might be just the job for you!We are looking for Technical Support Operators to work with one of our clients in the A/V industry. You'll need to have a strong foundation in all things technical, but you'll also get to learn new things, and potentially start a career with a growing industry! This will be a contract of indeterminate length, based on performance. You will need to work out of the Ottawa South location. This is a great environment with lots of room for growth - please keep reading to see if this might be the opportunity for you!AdvantagesWhy You’ll love it here:- Convenient location (fully transit accessible)- Pay starting at $20/hr- Enjoy a professional team environment- Work for one of the fastest growing and reputable companies in the A/V field- Great team environmentResponsibilitiesWhat You’ll be doing:- Using Zoom to help clients join the broadcast- Working in a line and taking directions from the producers- Providing feedback and assistance to clients- Troubleshooting and some supportQualificationsWhat You’ll bring to the role:- Strong communication skills in English (French is an asset)- background in helpdesk or tech support - need to be tech savvy - Experience with Zoom (enterprise level) is an asset- Experience with MS Suite requiredSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (use "Tech support" as the subject)Calling us at: 613.726.0220 ext 1 and ask for Rikki or ErinWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contactedRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for an opportunity to stretch your tech-savvy muscles? Do you enjoy helping people resolve their tech issues, and are you that person that is always helping people connect to their online video calls? Do you have an interest in A/V or with production of videos? If yes, this might be just the job for you!We are looking for Technical Support Operators to work with one of our clients in the A/V industry. You'll need to have a strong foundation in all things technical, but you'll also get to learn new things, and potentially start a career with a growing industry! This will be a contract of indeterminate length, based on performance. You will need to work out of the Ottawa South location. This is a great environment with lots of room for growth - please keep reading to see if this might be the opportunity for you!AdvantagesWhy You’ll love it here:- Convenient location (fully transit accessible)- Pay starting at $20/hr- Enjoy a professional team environment- Work for one of the fastest growing and reputable companies in the A/V field- Great team environmentResponsibilitiesWhat You’ll be doing:- Using Zoom to help clients join the broadcast- Working in a line and taking directions from the producers- Providing feedback and assistance to clients- Troubleshooting and some supportQualificationsWhat You’ll bring to the role:- Strong communication skills in English (French is an asset)- background in helpdesk or tech support - need to be tech savvy - Experience with Zoom (enterprise level) is an asset- Experience with MS Suite requiredSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (use "Tech support" as the subject)Calling us at: 613.726.0220 ext 1 and ask for Rikki or ErinWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contactedRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Calgary, Alberta
      • Contract
      • $18.00 per hour
      Do you love talking to new people? Are you happiest working in a fast paced environment? We have a great opportunity to join our team at Randstad as a recruiter in our industrial support division. We support the warehousing and manufacturing sectors, covering roles such as general labourers, order pickers, forklift operators and production workers. You will be sourcing and interviewing new applicants, supporting them through the onboarding processes, and matching them to the right job opportunity. As well as having a friendly and outgoing personality, you will also need to be organized and efficient, and comfortable learning new computer systems. The pay is competitive, starting at $18 per hour. The role is a Monday to Friday day shift. Initially you will be working from home, but in the future that will change to a mix between some days at home and some days in the office. Our office is located in north east Calgary, and is transit accessible. This is an ongoing temporary position, with the potential to become permanent in the future. Advantages•Ongoing temporary placement with potential to become permanent in the future•Competitive pay starting at $18 an hour, paid weekly•Work from home – full time initially, and then split between work from home and the office.•The office is an accessible location on Calgary Transit routes•Monday to Friday day shift•Positive working environment with a friendly team•Optional benefits are available through Randstad from your first paydayResponsibilities•Sourcing candidates with relevant skills for the industrial support division, mainly for temporary positions•Screening candidates, interviewing them and checking references•Support candidates through the onboarding processes•Match the appropriate candidates with a job that is a good fit for them •Maintain ongoing relationships with candidates, and support them with any queriesQualifications•You will need at least 1 years’ experience in a similar role•You must be very comfortable using a computer, with excellent written and verbal communication skills•A positive attitude and highly organized, with great problem solving skills and a strong attention to detail •You thrive in a fast pace environmentSummaryIf you have the experience detailed above, and are interested in finding out more, we would love to chat with you immediately. You can apply online, or by email. Full details are below: ** Online: Apply directly to this job advert or register yourself online at www.randstad.ca** Email: send your resume directly to jayne.garrow@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you love talking to new people? Are you happiest working in a fast paced environment? We have a great opportunity to join our team at Randstad as a recruiter in our industrial support division. We support the warehousing and manufacturing sectors, covering roles such as general labourers, order pickers, forklift operators and production workers. You will be sourcing and interviewing new applicants, supporting them through the onboarding processes, and matching them to the right job opportunity. As well as having a friendly and outgoing personality, you will also need to be organized and efficient, and comfortable learning new computer systems. The pay is competitive, starting at $18 per hour. The role is a Monday to Friday day shift. Initially you will be working from home, but in the future that will change to a mix between some days at home and some days in the office. Our office is located in north east Calgary, and is transit accessible. This is an ongoing temporary position, with the potential to become permanent in the future. Advantages•Ongoing temporary placement with potential to become permanent in the future•Competitive pay starting at $18 an hour, paid weekly•Work from home – full time initially, and then split between work from home and the office.•The office is an accessible location on Calgary Transit routes•Monday to Friday day shift•Positive working environment with a friendly team•Optional benefits are available through Randstad from your first paydayResponsibilities•Sourcing candidates with relevant skills for the industrial support division, mainly for temporary positions•Screening candidates, interviewing them and checking references•Support candidates through the onboarding processes•Match the appropriate candidates with a job that is a good fit for them •Maintain ongoing relationships with candidates, and support them with any queriesQualifications•You will need at least 1 years’ experience in a similar role•You must be very comfortable using a computer, with excellent written and verbal communication skills•A positive attitude and highly organized, with great problem solving skills and a strong attention to detail •You thrive in a fast pace environmentSummaryIf you have the experience detailed above, and are interested in finding out more, we would love to chat with you immediately. You can apply online, or by email. Full details are below: ** Online: Apply directly to this job advert or register yourself online at www.randstad.ca** Email: send your resume directly to jayne.garrow@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Markham, Ontario
      • Permanent
      • $40,000 - $45,000 per year
      Are you looking for your next Bilingual Sales Support role? We have an excellent opportunity for you at one of our clients located in the Markham area. Your job as a Sales Support agent will be customer service, data entry, managing the sales cycle. We are looking for energetic, team players who get excited about the thought of making a sale.BILINGUAL (French / English) Customer Service / Inside Sales (Sales Support): PAY: $40,000 - $45,000 (based on experience) Start date: ASAPVacation: 2 weeks Experience: Seeking candidates with 2 years of sales experience within a customer service environment. (MUST BE BILINGUAL FRENCH AND ENGLISH)Candidate / Duties: Candidate would be working on a small team - taking calls from customers, asking about the products, they need to try to make the sales, have knowledge of the products, upselling the products. Having a good relationship with customers. Working in the team with the other inside sales representatives - good communications skills, using computer, excel, outlook. Supporting the pricing administrator, doing the background work but mainly focused on customer service or inside sales.Calls differ from day to day, but is typically a high volume environment. Talking to the customer solving any problems being a liaison. Handling upwards of 60 calls per daySystems: Need to be proficient in MS Office (especially Excel). Client uses Salesforce but any experience with ERP will work.AdvantagesSteady hours in a company that promises growth opportunities - benefits and vacation. ResponsibilitiesCandidate would be working on a small team - taking calls from customers, asking about the products, they need to try to make the sales, have knowledge of the products, upselling the products. Having a good relationship with customers. Working in the team with the other inside sales representatives - good communications skills, using computer, excel, outlook. Supporting the pricing administrator, doing the background work but mainly focused on customer service or inside sales.Calls differ from day to day, but is typically a high volume environment. Talking to the customer solving any problems being a liaison. Handling upwards of 60 calls per daySystems: Need to be proficient in MS Office (especially Excel). Client uses Salesforce but any experience with ERP will work.QualificationsSystems: Need to be proficient in MS Office (especially Excel). Client uses Salesforce but any experience with ERP will work. - Sales environment SummaryAre you looking for your next Bilingual Sales Support role? We have an excellent opportunity for you at one of our clients located in the Markham area. Your job as a Sales Support agent will be customer service, data entry, managing the sales cycle. We are looking for energetic, team players who get excited about the thought of making a sale.BILINGUAL Customer Service / Inside Sales (Sales Support): PAY: $40,000 - $45,000 (based on experience) Start date: ASAPVacation: 2 weeks Experience: Seeking candidates with 2 years of sales experience within a customer service environment.Candidate / Duties: Candidate would be working on a small team - taking calls from customers, asking about the products, they need to try to make the sales, have knowledge of the products, upselling the products. Having a good relationship with customers. Working in the team with the other inside sales representatives - good communications skills, using computer, excel, outlook. Supporting the pricing administrator, doing the background work but mainly focused on customer service or inside sales.Calls differ from day to day, but is typically a high volume environment. Talking to the customer solving any problems being a liaison. Handling upwards of 60 calls per daySystems: Need to be proficient in MS Office (especially Excel). Client uses Salesforce but any experience with ERP will work.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for your next Bilingual Sales Support role? We have an excellent opportunity for you at one of our clients located in the Markham area. Your job as a Sales Support agent will be customer service, data entry, managing the sales cycle. We are looking for energetic, team players who get excited about the thought of making a sale.BILINGUAL (French / English) Customer Service / Inside Sales (Sales Support): PAY: $40,000 - $45,000 (based on experience) Start date: ASAPVacation: 2 weeks Experience: Seeking candidates with 2 years of sales experience within a customer service environment. (MUST BE BILINGUAL FRENCH AND ENGLISH)Candidate / Duties: Candidate would be working on a small team - taking calls from customers, asking about the products, they need to try to make the sales, have knowledge of the products, upselling the products. Having a good relationship with customers. Working in the team with the other inside sales representatives - good communications skills, using computer, excel, outlook. Supporting the pricing administrator, doing the background work but mainly focused on customer service or inside sales.Calls differ from day to day, but is typically a high volume environment. Talking to the customer solving any problems being a liaison. Handling upwards of 60 calls per daySystems: Need to be proficient in MS Office (especially Excel). Client uses Salesforce but any experience with ERP will work.AdvantagesSteady hours in a company that promises growth opportunities - benefits and vacation. ResponsibilitiesCandidate would be working on a small team - taking calls from customers, asking about the products, they need to try to make the sales, have knowledge of the products, upselling the products. Having a good relationship with customers. Working in the team with the other inside sales representatives - good communications skills, using computer, excel, outlook. Supporting the pricing administrator, doing the background work but mainly focused on customer service or inside sales.Calls differ from day to day, but is typically a high volume environment. Talking to the customer solving any problems being a liaison. Handling upwards of 60 calls per daySystems: Need to be proficient in MS Office (especially Excel). Client uses Salesforce but any experience with ERP will work.QualificationsSystems: Need to be proficient in MS Office (especially Excel). Client uses Salesforce but any experience with ERP will work. - Sales environment SummaryAre you looking for your next Bilingual Sales Support role? We have an excellent opportunity for you at one of our clients located in the Markham area. Your job as a Sales Support agent will be customer service, data entry, managing the sales cycle. We are looking for energetic, team players who get excited about the thought of making a sale.BILINGUAL Customer Service / Inside Sales (Sales Support): PAY: $40,000 - $45,000 (based on experience) Start date: ASAPVacation: 2 weeks Experience: Seeking candidates with 2 years of sales experience within a customer service environment.Candidate / Duties: Candidate would be working on a small team - taking calls from customers, asking about the products, they need to try to make the sales, have knowledge of the products, upselling the products. Having a good relationship with customers. Working in the team with the other inside sales representatives - good communications skills, using computer, excel, outlook. Supporting the pricing administrator, doing the background work but mainly focused on customer service or inside sales.Calls differ from day to day, but is typically a high volume environment. Talking to the customer solving any problems being a liaison. Handling upwards of 60 calls per daySystems: Need to be proficient in MS Office (especially Excel). Client uses Salesforce but any experience with ERP will work.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Are you a an enthusiastic and driven sales professional with experience providing insights and guidance to a group of sales representatives? Do you have excellent client relationship management skills, and a strong understanding of how to develop and drive sales activities? Are you looking for an opportunity to develop your skills in a leading and recognized organization? If so, we have an excellent opportunity for you! We are currently looking for a Sales Support Manager to support our client, a leading Canadian Telecommunications and Media company. In this role you will work full time hours on a 12 month assignment, working remotely until further notice in support of their Vancouver, BC office. Advantages• Gain experience working for a leading Telecommunications services organization• Earn a competitive pay rate• Vancouver, BC location (working remotely until further notice)• Full time hours on a 12 month assignmentResponsibilitiesSales Enablement:• Provide coaching, direction and leadership support to sales team members in order to drive superior departmental, business and customer results• Act as the first & single point of contact (SPOC) for all sales processes - right-hand trusted Sales Advisor & Advocate.• As a coach, provide customized one on one and group coaching to Sales• Help Sales arrive at business solutions through questioning and support• Follow all sales process related training to be able to support sales professional when involved.• Enable the onboarding of new Sales Professionals• Continuously offer value-added solutions to Sales.Sales Governance Execution:• Act as first and single point of contact (SPOC) for all sales governance : partner with Sales to lead governance activities & ensure proper due diligence• Support Sales in deal categorization & pre-triage deal activities • Ensure that contract documentation requirements are followed and supports the contract approval requirements and process• Provide guidance in terms of strategic positioning, wording & feasibility.• Lead Contract/Bid Remediation to enable Sales & improve quality assurance scorecard results• Work with internal stakeholders for the purpose of completing quality controls & risk evaluations• Support Sales and other related groups in contract interpretation (in collaboration with the Legal department).• Ensure all documentation is complete, signed and vetted through the proper Stakeholders before sending the proposal to the customer. Sales Day 0 Coordination:• Identify resources accountable to complete each of the activities.• Efficiently and competently manage/remove pre-sales roadblocks — when things go off plan bring them back on schedule or create a new plan with the assistance of key stakeholders• Participate, manages and lead cross functional teams within the organization• Report on progress to date & forecasted completion of activities.• Escalate issues requiring resolution that pose a potential risk to deal timelines.• Partner with Legal, Marketing & Product to build custom/personalized master agreements & service schedules.• Collaborate with internal partners to facilitate and elicit deal requirements and scope definition• Provide direction/clarification on requests coming to Sales from multiple internal groupsQualifications• 2 to 5 years of experience within sales related role• Project and contract management skills • Familiarity with the Enterprise sales cycle • Strong understanding and experience with change management principles• College degree in Business Administration or other equivalent combination of experience and education.• Customer oriented understands customers’ business needs. • Excellent communication skills: Ability to build strong partnership with different stakeholders at all management levels.• Strong leadership: Ability to influence others and build credibility.• Excellent problem-solving and decision-making abilities: Ability to make quality decisions quickly (especially in situations where stress levels are high)• Comfortable to work in a fast paced environment with multiple priorities and rapid changes• Ability to work with all levels of the organization and to exert influence without direct control• Commitment to exemplifying the highest integrity and professional business standards• Adapts easily to a constantly changing environment and is able to manage its inherent activities• Strong interpersonal, negotiation, communication and time management and prioritization skills: ability to set priorities, meet deadlines and find ways to improve the daily activities of the district.• Strong team player and demonstrated ability to work with a broad set of individualsSummaryAre you a an enthusiastic and driven sales professional with experience providing insights and guidance to a group of sales representatives? Do you have excellent client relationship management skills, and a strong understanding of how to develop and drive sales activities? Are you looking for an opportunity to develop your skills in a leading and recognized organization? If so, we have an excellent opportunity for you! We are currently looking for a Sales Support Manager to support our client, a leading Canadian Telecommunications and Media company. In this role you will work full time hours on a 12 month assignment, working remotely until further notice in support of their Vancouver, BC office. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a an enthusiastic and driven sales professional with experience providing insights and guidance to a group of sales representatives? Do you have excellent client relationship management skills, and a strong understanding of how to develop and drive sales activities? Are you looking for an opportunity to develop your skills in a leading and recognized organization? If so, we have an excellent opportunity for you! We are currently looking for a Sales Support Manager to support our client, a leading Canadian Telecommunications and Media company. In this role you will work full time hours on a 12 month assignment, working remotely until further notice in support of their Vancouver, BC office. Advantages• Gain experience working for a leading Telecommunications services organization• Earn a competitive pay rate• Vancouver, BC location (working remotely until further notice)• Full time hours on a 12 month assignmentResponsibilitiesSales Enablement:• Provide coaching, direction and leadership support to sales team members in order to drive superior departmental, business and customer results• Act as the first & single point of contact (SPOC) for all sales processes - right-hand trusted Sales Advisor & Advocate.• As a coach, provide customized one on one and group coaching to Sales• Help Sales arrive at business solutions through questioning and support• Follow all sales process related training to be able to support sales professional when involved.• Enable the onboarding of new Sales Professionals• Continuously offer value-added solutions to Sales.Sales Governance Execution:• Act as first and single point of contact (SPOC) for all sales governance : partner with Sales to lead governance activities & ensure proper due diligence• Support Sales in deal categorization & pre-triage deal activities • Ensure that contract documentation requirements are followed and supports the contract approval requirements and process• Provide guidance in terms of strategic positioning, wording & feasibility.• Lead Contract/Bid Remediation to enable Sales & improve quality assurance scorecard results• Work with internal stakeholders for the purpose of completing quality controls & risk evaluations• Support Sales and other related groups in contract interpretation (in collaboration with the Legal department).• Ensure all documentation is complete, signed and vetted through the proper Stakeholders before sending the proposal to the customer. Sales Day 0 Coordination:• Identify resources accountable to complete each of the activities.• Efficiently and competently manage/remove pre-sales roadblocks — when things go off plan bring them back on schedule or create a new plan with the assistance of key stakeholders• Participate, manages and lead cross functional teams within the organization• Report on progress to date & forecasted completion of activities.• Escalate issues requiring resolution that pose a potential risk to deal timelines.• Partner with Legal, Marketing & Product to build custom/personalized master agreements & service schedules.• Collaborate with internal partners to facilitate and elicit deal requirements and scope definition• Provide direction/clarification on requests coming to Sales from multiple internal groupsQualifications• 2 to 5 years of experience within sales related role• Project and contract management skills • Familiarity with the Enterprise sales cycle • Strong understanding and experience with change management principles• College degree in Business Administration or other equivalent combination of experience and education.• Customer oriented understands customers’ business needs. • Excellent communication skills: Ability to build strong partnership with different stakeholders at all management levels.• Strong leadership: Ability to influence others and build credibility.• Excellent problem-solving and decision-making abilities: Ability to make quality decisions quickly (especially in situations where stress levels are high)• Comfortable to work in a fast paced environment with multiple priorities and rapid changes• Ability to work with all levels of the organization and to exert influence without direct control• Commitment to exemplifying the highest integrity and professional business standards• Adapts easily to a constantly changing environment and is able to manage its inherent activities• Strong interpersonal, negotiation, communication and time management and prioritization skills: ability to set priorities, meet deadlines and find ways to improve the daily activities of the district.• Strong team player and demonstrated ability to work with a broad set of individualsSummaryAre you a an enthusiastic and driven sales professional with experience providing insights and guidance to a group of sales representatives? Do you have excellent client relationship management skills, and a strong understanding of how to develop and drive sales activities? Are you looking for an opportunity to develop your skills in a leading and recognized organization? If so, we have an excellent opportunity for you! We are currently looking for a Sales Support Manager to support our client, a leading Canadian Telecommunications and Media company. In this role you will work full time hours on a 12 month assignment, working remotely until further notice in support of their Vancouver, BC office. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Our client is looking for an Application Support Analyst for a long term contract based in Montreal. Your responsibilities would be: - Implement and automate new checks and process improvement ideas to strengthen monitoring controls- Review/Provide timely resolution of functional and technical issues and report incidents to the appropriate chain of command. - Troubleshoot functional issues in a complex financial environment, with various applications and architecture regionally and/or globally. - Provide functional and technical expertise to produce and promote maintainable and quality solutions. Includes documenting system requirements and documentation of support run book- Communicate with users regarding application outages and upcoming events like release, project- Understand regulatory environment and constraints- Respond to end users within timeframe dictated by the severity of the problem, document and track (case histories, issues, and action steps)- Respect internal IT norms, standards and processes- Timely reporting of production status to client and IT management- Provide users with a customized training- Effectively manage the Client Relationship with the end user community- Train new joins in how to handle daily responsibilities and highlight standard key IT procedures.- Ensure disaster recovery plans are documented and tested at least 2x per year.Qualifications:- 5+ years of experience in a technology environment- Competency in SQL- Knowledge on Client/Server application- Comfortable working on Windows and Linux environments- Experience working with relational databases- Competency in Microsoft Office applications (e.g. Excel)- Competency in Autosys and File Transfer standards AdvantagesLarge banking environmentWork from homeMontreal based40 hours - weekLong term contractResponsibilities- Implement and automate new checks and process improvement ideas to strengthen monitoring controls- Review/Provide timely resolution of functional and technical issues and report incidents to the appropriate chain of command. - Troubleshoot functional issues in a complex financial environment, with various applications and architecture regionally and/or globally. - Provide functional and technical expertise to produce and promote maintainable and quality solutions. Includes documenting system requirements and documentation of support run book- Communicate with users regarding application outages and upcoming events like release, project- Understand regulatory environment and constraints- Respond to end users within timeframe dictated by the severity of the problem, document and track (case histories, issues, and action steps)- Respect internal IT norms, standards and processes- Timely reporting of production status to client and IT management- Provide users with a customized training- Effectively manage the Client Relationship with the end user community- Train new joins in how to handle daily responsibilities and highlight standard key IT procedures.- Ensure disaster recovery plans are documented and tested at least 2x per year.Qualifications- 5 years of experience in a technology environment- Competency in SQL- Knowledge on Client/Server application- Comfortable working on Windows and Linux environments- Experience working with relational databases- Competency in Microsoft Office applications (e.g. Excel)- Competency in Autosys and File Transfer standards SummaryOur client is looking for an Application Support Analyst for a long term contract based in Montreal. Your responsibilities would be: - Implement and automate new checks and process improvement ideas to strengthen monitoring controls- Review/Provide timely resolution of functional and technical issues and report incidents to the appropriate chain of command. - Troubleshoot functional issues in a complex financial environment, with various applications and architecture regionally and/or globally. - Provide functional and technical expertise to produce and promote maintainable and quality solutions. Includes documenting system requirements and documentation of support run book- Communicate with users regarding application outages and upcoming events like release, project- Understand regulatory environment and constraints- Respond to end users within timeframe dictated by the severity of the problem, document and track (case histories, issues, and action steps)- Respect internal IT norms, standards and processes- Timely reporting of production status to client and IT management- Provide users with a customized training- Effectively manage the Client Relationship with the end user community- Train new joins in how to handle daily responsibilities and highlight standard key IT procedures.- Ensure disaster recovery plans are documented and tested at least 2x per year.Qualifications:- 5+ years of experience in a technology environment- Competency in SQL- Knowledge on Client/Server application- Comfortable working on Windows and Linux environments- Experience working with relational databases- Competency in Microsoft Office applications (e.g. Excel)- Competency in Autosys and File Transfer standards Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client is looking for an Application Support Analyst for a long term contract based in Montreal. Your responsibilities would be: - Implement and automate new checks and process improvement ideas to strengthen monitoring controls- Review/Provide timely resolution of functional and technical issues and report incidents to the appropriate chain of command. - Troubleshoot functional issues in a complex financial environment, with various applications and architecture regionally and/or globally. - Provide functional and technical expertise to produce and promote maintainable and quality solutions. Includes documenting system requirements and documentation of support run book- Communicate with users regarding application outages and upcoming events like release, project- Understand regulatory environment and constraints- Respond to end users within timeframe dictated by the severity of the problem, document and track (case histories, issues, and action steps)- Respect internal IT norms, standards and processes- Timely reporting of production status to client and IT management- Provide users with a customized training- Effectively manage the Client Relationship with the end user community- Train new joins in how to handle daily responsibilities and highlight standard key IT procedures.- Ensure disaster recovery plans are documented and tested at least 2x per year.Qualifications:- 5+ years of experience in a technology environment- Competency in SQL- Knowledge on Client/Server application- Comfortable working on Windows and Linux environments- Experience working with relational databases- Competency in Microsoft Office applications (e.g. Excel)- Competency in Autosys and File Transfer standards AdvantagesLarge banking environmentWork from homeMontreal based40 hours - weekLong term contractResponsibilities- Implement and automate new checks and process improvement ideas to strengthen monitoring controls- Review/Provide timely resolution of functional and technical issues and report incidents to the appropriate chain of command. - Troubleshoot functional issues in a complex financial environment, with various applications and architecture regionally and/or globally. - Provide functional and technical expertise to produce and promote maintainable and quality solutions. Includes documenting system requirements and documentation of support run book- Communicate with users regarding application outages and upcoming events like release, project- Understand regulatory environment and constraints- Respond to end users within timeframe dictated by the severity of the problem, document and track (case histories, issues, and action steps)- Respect internal IT norms, standards and processes- Timely reporting of production status to client and IT management- Provide users with a customized training- Effectively manage the Client Relationship with the end user community- Train new joins in how to handle daily responsibilities and highlight standard key IT procedures.- Ensure disaster recovery plans are documented and tested at least 2x per year.Qualifications- 5 years of experience in a technology environment- Competency in SQL- Knowledge on Client/Server application- Comfortable working on Windows and Linux environments- Experience working with relational databases- Competency in Microsoft Office applications (e.g. Excel)- Competency in Autosys and File Transfer standards SummaryOur client is looking for an Application Support Analyst for a long term contract based in Montreal. Your responsibilities would be: - Implement and automate new checks and process improvement ideas to strengthen monitoring controls- Review/Provide timely resolution of functional and technical issues and report incidents to the appropriate chain of command. - Troubleshoot functional issues in a complex financial environment, with various applications and architecture regionally and/or globally. - Provide functional and technical expertise to produce and promote maintainable and quality solutions. Includes documenting system requirements and documentation of support run book- Communicate with users regarding application outages and upcoming events like release, project- Understand regulatory environment and constraints- Respond to end users within timeframe dictated by the severity of the problem, document and track (case histories, issues, and action steps)- Respect internal IT norms, standards and processes- Timely reporting of production status to client and IT management- Provide users with a customized training- Effectively manage the Client Relationship with the end user community- Train new joins in how to handle daily responsibilities and highlight standard key IT procedures.- Ensure disaster recovery plans are documented and tested at least 2x per year.Qualifications:- 5+ years of experience in a technology environment- Competency in SQL- Knowledge on Client/Server application- Comfortable working on Windows and Linux environments- Experience working with relational databases- Competency in Microsoft Office applications (e.g. Excel)- Competency in Autosys and File Transfer standards Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Our client is looking for a Support analyst/ Devops for a long term contract in MontrealPrimary tasks related to Support analyst/ Devops role include but are not limited to:- Responsible for applications used by traders, sales and middle office on the trading floor.- Responsibility includes software releases, configuration and support of all production system components and infrastructure.- Support, develop and maintain software applications, build systems, own related processes and deliver frequent releases with high quality.- Troubleshoot technical or functional issues in a complex financial environment to provide timely resolution, with various applications and platforms that are global.- Develop applications to automate manual operational tasks as well as build custom real-time monitoring tools and reports.- Extensive interaction is expected with traders, sales, supports and quants.- Gaining in-depth exposure to both the business and technology aspects of equity & derivatives business.Here are the technical skills required for the role - Programming background in scripting language (TCL, Perl, Python, etc.)- Comfortable working on UNIX / Linux (Shell Scripting, etc.) and Windows environments (Powershell, Batch, etc).- Experience working with relational and no-relational databases, good SQL skills.- Understanding of the Agile and Continuous delivery.Here is the required experience:- DevOps, Support or Developer experience across all stages (inception, analysis, design, implementation, runtime, maintenance and support).AdvantagesLarge banking environmentWork from homeMontreal based40 hours - weekLong term contractResponsibilities- Responsible for applications used by traders, sales and middle office on the trading floor.- Responsibility includes software releases, configuration and support of all production system components and infrastructure.- Support, develop and maintain software applications, build systems, own related processes and deliver frequent releases with high quality.- Troubleshoot technical or functional issues in a complex financial environment to provide timely resolution, with various applications and platforms that are global.- Develop applications to automate manual operational tasks as well as build custom real-time monitoring tools and reports.- Extensive interaction is expected with traders, sales, supports and quants.- Gaining in-depth exposure to both the business and technology aspects of equity & derivatives business.Qualifications- Min. 2 years experience in devOps, Support or Developer experience across all stages (inception, analysis, design, implementation, runtime, maintenance and support).SummaryOur client is looking for a Support analyst/ Devops for a long term contract in MontrealPrimary tasks related to Support analyst/ Devops role include but are not limited to:- Responsible for applications used by traders, sales and middle office on the trading floor.- Responsibility includes software releases, configuration and support of all production system components and infrastructure.- Support, develop and maintain software applications, build systems, own related processes and deliver frequent releases with high quality.- Troubleshoot technical or functional issues in a complex financial environment to provide timely resolution, with various applications and platforms that are global.- Develop applications to automate manual operational tasks as well as build custom real-time monitoring tools and reports.- Extensive interaction is expected with traders, sales, supports and quants.- Gaining in-depth exposure to both the business and technology aspects of equity & derivatives business.Here are the technical skills required for the role - Programming background in scripting language (TCL, Perl, Python, etc.)- Comfortable working on UNIX / Linux (Shell Scripting, etc.) and Windows environments (Powershell, Batch, etc).- Experience working with relational and no-relational databases, good SQL skills.- Understanding of the Agile and Continuous delivery.Here is the required experience:- DevOps, Support or Developer experience across all stages (inception, analysis, design, implementation, runtime, maintenance and support).Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client is looking for a Support analyst/ Devops for a long term contract in MontrealPrimary tasks related to Support analyst/ Devops role include but are not limited to:- Responsible for applications used by traders, sales and middle office on the trading floor.- Responsibility includes software releases, configuration and support of all production system components and infrastructure.- Support, develop and maintain software applications, build systems, own related processes and deliver frequent releases with high quality.- Troubleshoot technical or functional issues in a complex financial environment to provide timely resolution, with various applications and platforms that are global.- Develop applications to automate manual operational tasks as well as build custom real-time monitoring tools and reports.- Extensive interaction is expected with traders, sales, supports and quants.- Gaining in-depth exposure to both the business and technology aspects of equity & derivatives business.Here are the technical skills required for the role - Programming background in scripting language (TCL, Perl, Python, etc.)- Comfortable working on UNIX / Linux (Shell Scripting, etc.) and Windows environments (Powershell, Batch, etc).- Experience working with relational and no-relational databases, good SQL skills.- Understanding of the Agile and Continuous delivery.Here is the required experience:- DevOps, Support or Developer experience across all stages (inception, analysis, design, implementation, runtime, maintenance and support).AdvantagesLarge banking environmentWork from homeMontreal based40 hours - weekLong term contractResponsibilities- Responsible for applications used by traders, sales and middle office on the trading floor.- Responsibility includes software releases, configuration and support of all production system components and infrastructure.- Support, develop and maintain software applications, build systems, own related processes and deliver frequent releases with high quality.- Troubleshoot technical or functional issues in a complex financial environment to provide timely resolution, with various applications and platforms that are global.- Develop applications to automate manual operational tasks as well as build custom real-time monitoring tools and reports.- Extensive interaction is expected with traders, sales, supports and quants.- Gaining in-depth exposure to both the business and technology aspects of equity & derivatives business.Qualifications- Min. 2 years experience in devOps, Support or Developer experience across all stages (inception, analysis, design, implementation, runtime, maintenance and support).SummaryOur client is looking for a Support analyst/ Devops for a long term contract in MontrealPrimary tasks related to Support analyst/ Devops role include but are not limited to:- Responsible for applications used by traders, sales and middle office on the trading floor.- Responsibility includes software releases, configuration and support of all production system components and infrastructure.- Support, develop and maintain software applications, build systems, own related processes and deliver frequent releases with high quality.- Troubleshoot technical or functional issues in a complex financial environment to provide timely resolution, with various applications and platforms that are global.- Develop applications to automate manual operational tasks as well as build custom real-time monitoring tools and reports.- Extensive interaction is expected with traders, sales, supports and quants.- Gaining in-depth exposure to both the business and technology aspects of equity & derivatives business.Here are the technical skills required for the role - Programming background in scripting language (TCL, Perl, Python, etc.)- Comfortable working on UNIX / Linux (Shell Scripting, etc.) and Windows environments (Powershell, Batch, etc).- Experience working with relational and no-relational databases, good SQL skills.- Understanding of the Agile and Continuous delivery.Here is the required experience:- DevOps, Support or Developer experience across all stages (inception, analysis, design, implementation, runtime, maintenance and support).Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Mississauga, Ontario
      • Contract
      • $19.00 - $23.00 per hour
      Are you tech savvy with a passion for helping people? Are you looking to work for a forward thinking tech company? Let's connect!A tech company in Mississauga is looking for A Bilingual (FLUENT FRENCH & ENGLISH) Tech Support Representatives to join the team on a contract basis for 6 months. The opportunity is starting at the end of February. Why do you want the job?- Work for a well known North American company in the tech industry - Competitive pay $19.00 hourly- Regular business hours Monday to Friday 9:00 am to 5:00 pm (no weekends) - 6 month contract with possibility for extension or permanent employment- Gain experience working for a well known brandWhat will you be doing?- De-escalating driver issues daily- Assisting drivers with use of the app - Answering with general inquiries from drivers coming into the hub - In person customer service and tech support with driver app - Using four separate platforms daily to record interactions with driversWho are you?- Bilingual (French & English)- Excellent communication both written and verbal - Comfortable dealing with drivers in person as you will be working out of a hub office in Mississauga near the airport- Calm and collected with experience de-escalating issues- Previous customer service experience preferably in a tech support role- Comfortable using multiple platforms and an excellent multitasker If this sounds like you let's connect!To apply: 1. Apply directly to the posting at www.randstad.ca2. Email your resume to navpreet.sandhu@randstad.ca to be considered AdvantagesWhy do you want the job?- Work for a well known North American company in the tech industry - Competitive pay $19.00 hourly- Regular business hours Monday to Friday 9:00 am to 5:00 pm (no weekends) - 6 month contract with possibility for extension or permanent employment- Gain experience working for a well known brandResponsibilitiesWhat will you be doing?- De-escalating driver issues daily- Assisting drivers with use of the app - Answering with general inquiries from drivers coming into the hub - In person customer service and tech support with driver app - Using four separate platforms daily to record interactions with driversQualificationsWho are you?- Bilingual (french & english)- Excellent communication both written and verbal - Comfortable dealing with drivers in person as you will be working out of a hub office in Mississauga near the airport- Calm and collected with experience de-escalating issues- Previous customer service experience preferably in a tech support role- Comfortable using multiple platforms and an excellent multitasker SummaryAre you tech savvy with a passion for helping people? Are you looking to work for a forward thinking tech company? Let's connect!A tech company in Mississauga is looking for a fluent Bilingual (french & english)l Tech Support Representatives to join the team on a contract basis for 6 months. The opportunity is starting at the end of February. Why do you want the job?- Work for a well known North American company in the tech industry - Competitive pay $19.00 hourly- Regular business hours Monday to Friday 9:00 am to 5:00 pm (no weekends) - 6 month contract with possibility for extension or permanent employment- Gain experience working for a well known brandWhat will you be doing? - De-escalating driver issues with online app through mobile and laptop - Use four platforms to help drivers with appointments, driver profiles, recording interactions and internal dialogue - In person support for drivers who would like their voices heard - Issues may include lack of rides and/or tech support with using the app Who are you?- Bilingual or multilingual (French, Arabic, Hindi/Punjabi)- Excellent communication both written and verbal - Comfortable dealing with drivers in person as you will be working out of a hub office in Mississauga near the airport- Calm and collected with experience de-escalating issues- Previous customer service experience preferably in a tech support role- Comfortable using multiple platforms and an excellent multitasker If this sounds like you let's connect!To apply: 1. Apply directly to the posting at www.randstad.ca2. Email your resume to navpreet.sandhu@randstad.ca to be considered Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you tech savvy with a passion for helping people? Are you looking to work for a forward thinking tech company? Let's connect!A tech company in Mississauga is looking for A Bilingual (FLUENT FRENCH & ENGLISH) Tech Support Representatives to join the team on a contract basis for 6 months. The opportunity is starting at the end of February. Why do you want the job?- Work for a well known North American company in the tech industry - Competitive pay $19.00 hourly- Regular business hours Monday to Friday 9:00 am to 5:00 pm (no weekends) - 6 month contract with possibility for extension or permanent employment- Gain experience working for a well known brandWhat will you be doing?- De-escalating driver issues daily- Assisting drivers with use of the app - Answering with general inquiries from drivers coming into the hub - In person customer service and tech support with driver app - Using four separate platforms daily to record interactions with driversWho are you?- Bilingual (French & English)- Excellent communication both written and verbal - Comfortable dealing with drivers in person as you will be working out of a hub office in Mississauga near the airport- Calm and collected with experience de-escalating issues- Previous customer service experience preferably in a tech support role- Comfortable using multiple platforms and an excellent multitasker If this sounds like you let's connect!To apply: 1. Apply directly to the posting at www.randstad.ca2. Email your resume to navpreet.sandhu@randstad.ca to be considered AdvantagesWhy do you want the job?- Work for a well known North American company in the tech industry - Competitive pay $19.00 hourly- Regular business hours Monday to Friday 9:00 am to 5:00 pm (no weekends) - 6 month contract with possibility for extension or permanent employment- Gain experience working for a well known brandResponsibilitiesWhat will you be doing?- De-escalating driver issues daily- Assisting drivers with use of the app - Answering with general inquiries from drivers coming into the hub - In person customer service and tech support with driver app - Using four separate platforms daily to record interactions with driversQualificationsWho are you?- Bilingual (french & english)- Excellent communication both written and verbal - Comfortable dealing with drivers in person as you will be working out of a hub office in Mississauga near the airport- Calm and collected with experience de-escalating issues- Previous customer service experience preferably in a tech support role- Comfortable using multiple platforms and an excellent multitasker SummaryAre you tech savvy with a passion for helping people? Are you looking to work for a forward thinking tech company? Let's connect!A tech company in Mississauga is looking for a fluent Bilingual (french & english)l Tech Support Representatives to join the team on a contract basis for 6 months. The opportunity is starting at the end of February. Why do you want the job?- Work for a well known North American company in the tech industry - Competitive pay $19.00 hourly- Regular business hours Monday to Friday 9:00 am to 5:00 pm (no weekends) - 6 month contract with possibility for extension or permanent employment- Gain experience working for a well known brandWhat will you be doing? - De-escalating driver issues with online app through mobile and laptop - Use four platforms to help drivers with appointments, driver profiles, recording interactions and internal dialogue - In person support for drivers who would like their voices heard - Issues may include lack of rides and/or tech support with using the app Who are you?- Bilingual or multilingual (French, Arabic, Hindi/Punjabi)- Excellent communication both written and verbal - Comfortable dealing with drivers in person as you will be working out of a hub office in Mississauga near the airport- Calm and collected with experience de-escalating issues- Previous customer service experience preferably in a tech support role- Comfortable using multiple platforms and an excellent multitasker If this sounds like you let's connect!To apply: 1. Apply directly to the posting at www.randstad.ca2. Email your resume to navpreet.sandhu@randstad.ca to be considered Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Verdun, Québec
      • Contract
      As our Manager – Sales Support, your top priority is to build strong, credited and trusted business relationships with our Sales partners. You will have the responsibility to:Sales Enablement: Provide coaching, direction and leadership support to sales team members in order to drive superior departmental, business and customer results Act as the first & single point of contact (SPOC) for all sales processes - right-hand trusted Sales Advisor &; Advocate. As a coach, provide customized one on one and group coaching to Sales Help Sales arrive at business solutions through questioning and support Follow all sales process related training to be able to support sales professional when involved. Enable the onboarding of new Sales Professionals Continuously offer value-added solutions to Sales.Sales Governance Execution: Act as first and single point of contact (SPOC) for all BBM sales governance : partner with Sales to lead governance activities & ensure proper due diligence Support Sales in deal categorization & pre-triage deal activities Ensure that contract documentation requirements are followed and supports the contract approval requirements and process Provide guidance in terms of strategic positioning, wording & feasibility. Lead Contract/Bid Remediation to enable Sales & improve quality assurance scorecard results Work with internal stakeholders for the purpose of completing quality controls & risk evaluations Support Sales and other related groups in contract interpretation (in collaboration with the Legal department). Ensure all documentation is complete, signed and vetted through the proper Stakeholders before sending the proposal to the customer.Sales Day 0 Coordination: Identify resources accountable to complete each of the activities. Efficiently and competently manage/remove pre-sales roadblocks — when things go off plan bring them back on schedule or create a new plan with the assistance of key stakeholders Participate, manages and lead cross functional teams within the organization Report on progress to date & forecasted completion of activities. Escalate issues requiring resolution that pose a potential risk to deal timelines. Partner with Legal, Marketing & Product to build custom/personalized master agreements & service schedules. Collaborate with internal partners to facilitate and elicit deal requirements and scope definition Provide direction/clarification on requests coming to Sales from multiple internal groupsCritical Qualifications/Competencies : College degree in Business Administration or other equivalent combination of experience and education. Customer oriented understands customers’ business needs. Excellent communication skills: Ability to build strong partnership with different stakeholders at all management levels. Strong leadership: Ability to influence others and build credibility. Excellent problem-solving and decision-making abilities: Ability to make quality decisions quickly (especially in situations where stress levels are high) Comfortable to work in a fast paced environment with multiple priorities and rapid changes Ability to work with all levels of the organization and to exert influence without direct control Commitment to exemplifying the highest integrity and professional business standards Adapts easily to a constantly changing environment and is able to manage its inherent activities Strong interpersonal, negotiation, communication and time management and prioritization skills:ability to set priorities, meet deadlines and find ways to improve the daily activities of the district. Strong team player and demonstrated ability to work with a broad set of individualsPreferred Qualifications/Competencies : Project and contract management skills 3 to 5 years of experience within the Telecom industry 3-5 plus years leadership experience Familiarity with the Enterprise sales cycle Strong understanding and experience with change management principles Bilingualism is required (English and French)Additional Information:Position Type: ManagementJob Location: Ontario, Quebec, New-BrunswickAdvantages________________________________________________________________________________________________Responsibilities________________________________________________________________________________________________Qualifications________________________________________________________________________________________________Summary________________________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      As our Manager – Sales Support, your top priority is to build strong, credited and trusted business relationships with our Sales partners. You will have the responsibility to:Sales Enablement: Provide coaching, direction and leadership support to sales team members in order to drive superior departmental, business and customer results Act as the first & single point of contact (SPOC) for all sales processes - right-hand trusted Sales Advisor &; Advocate. As a coach, provide customized one on one and group coaching to Sales Help Sales arrive at business solutions through questioning and support Follow all sales process related training to be able to support sales professional when involved. Enable the onboarding of new Sales Professionals Continuously offer value-added solutions to Sales.Sales Governance Execution: Act as first and single point of contact (SPOC) for all BBM sales governance : partner with Sales to lead governance activities & ensure proper due diligence Support Sales in deal categorization & pre-triage deal activities Ensure that contract documentation requirements are followed and supports the contract approval requirements and process Provide guidance in terms of strategic positioning, wording & feasibility. Lead Contract/Bid Remediation to enable Sales & improve quality assurance scorecard results Work with internal stakeholders for the purpose of completing quality controls & risk evaluations Support Sales and other related groups in contract interpretation (in collaboration with the Legal department). Ensure all documentation is complete, signed and vetted through the proper Stakeholders before sending the proposal to the customer.Sales Day 0 Coordination: Identify resources accountable to complete each of the activities. Efficiently and competently manage/remove pre-sales roadblocks — when things go off plan bring them back on schedule or create a new plan with the assistance of key stakeholders Participate, manages and lead cross functional teams within the organization Report on progress to date & forecasted completion of activities. Escalate issues requiring resolution that pose a potential risk to deal timelines. Partner with Legal, Marketing & Product to build custom/personalized master agreements & service schedules. Collaborate with internal partners to facilitate and elicit deal requirements and scope definition Provide direction/clarification on requests coming to Sales from multiple internal groupsCritical Qualifications/Competencies : College degree in Business Administration or other equivalent combination of experience and education. Customer oriented understands customers’ business needs. Excellent communication skills: Ability to build strong partnership with different stakeholders at all management levels. Strong leadership: Ability to influence others and build credibility. Excellent problem-solving and decision-making abilities: Ability to make quality decisions quickly (especially in situations where stress levels are high) Comfortable to work in a fast paced environment with multiple priorities and rapid changes Ability to work with all levels of the organization and to exert influence without direct control Commitment to exemplifying the highest integrity and professional business standards Adapts easily to a constantly changing environment and is able to manage its inherent activities Strong interpersonal, negotiation, communication and time management and prioritization skills:ability to set priorities, meet deadlines and find ways to improve the daily activities of the district. Strong team player and demonstrated ability to work with a broad set of individualsPreferred Qualifications/Competencies : Project and contract management skills 3 to 5 years of experience within the Telecom industry 3-5 plus years leadership experience Familiarity with the Enterprise sales cycle Strong understanding and experience with change management principles Bilingualism is required (English and French)Additional Information:Position Type: ManagementJob Location: Ontario, Quebec, New-BrunswickAdvantages________________________________________________________________________________________________Responsibilities________________________________________________________________________________________________Qualifications________________________________________________________________________________________________Summary________________________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      Job Title: Technical Support AnalystA Technical Support Analyst is needed to join our growing team and will play a pivotal role providing our customers with outstanding 1st and 2nd line technical customer support.We are the world’s largest vendor of museum management software, serving over 3,000 customers in over 30 countries. With offices in the UK, Europe, Middle East, North America and Australia, we deliver powerful software solutions to natural history museums, cultural history museums, art museums, herbaria, botanic gardens and archives across the world. We are considered as leaders in our field with our technology used by many of the largest and most well recognised museums and institutions in the world.Reporting to the Customer Services Manager, you will build and maintain relationships with our customers via telephone, e-mail and face to face - providing outstanding support during and after the installation and configuration of our software products. You will identify the source of problems, recommend solutions and notify the development team to make any product enhancements. Full training on our products, technology and internal processes will be provided.To qualify for this role… you will need ***This is a very technical role, looking for a candidate who cand resolve bug issues and implement software products******Strong experience with Database Management, some server migration and data migration experience (SQL)******This role is truely a little more then level 2 tech support, there is an opportunity to move in a lead capacity down the line******Role will till be providing second line support***•A post-secondary education in a relevant degree or diploma •The ability to communicate clearly and effectively via e-mail, over the phone and face-to-face;•The ability to effectively prioritise workload and balance customer demands•Strong problem-solving skills and logical thinking•The ability to work effectively in a team•Outstanding customer service skills •An interest in natural sciences and cultural museum collectionsDesirable Experience•Prior software support experience (2-3 years) in a customer-facing position•Relevant technical qualifications, including database management (SQL) or experience with any programming languagesAdvantagesRemote work during covid3 weeks vacation5 paid daysstrong opportunity to grow with organizationResponsibilitiesReporting to the Customer Services Manager, you will build and maintain relationships with our customers via telephone, e-mail and face to face - providing outstanding support during and after the installation and configuration of our software products. You will identify the source of problems, recommend solutions and notify the development team to make any product enhancements. Full training on our products, technology and internal processes will be provided.QualificationsTo qualify for this role… you will need ***This is a very technical role, looking for a candidate who cand resolve bug issues and implement software products******Strong experience with Database Management, some server migration and data migration experience (SQL)******This role is truely a little more then level 2 tech support, there is an opportunity to move in a lead capacity down the line******Role will till be providing second line support***•A post-secondary education in a relevant degree or diploma •The ability to communicate clearly and effectively via e-mail, over the phone and face-to-face;•The ability to effectively prioritise workload and balance customer demands•Strong problem-solving skills and logical thinking•The ability to work effectively in a team•Outstanding customer service skills •An interest in natural sciences and cultural museum collectionsDesirable Experience•Prior software support experience (2-3 years) in a customer-facing position•Relevant technical qualifications, including database management (SQL) or experience with any programming languagesSummaryJob Title: Technical Support AnalystA Technical Support Analyst is needed to join our growing team and will play a pivotal role providing our customers with outstanding 1st and 2nd line technical customer support.We are the world’s largest vendor of museum management software, serving over 3,000 customers in over 30 countries. With offices in the UK, Europe, Middle East, North America and Australia, we deliver powerful software solutions to natural history museums, cultural history museums, art museums, herbaria, botanic gardens and archives across the world. We are considered as leaders in our field with our technology used by many of the largest and most well recognised museums and institutions in the world.Reporting to the Customer Services Manager, you will build and maintain relationships with our customers via telephone, e-mail and face to face - providing outstanding support during and after the installation and configuration of our software products. You will identify the source of problems, recommend solutions and notify the development team to make any product enhancements. Full training on our products, technology and internal processes will be provided.To qualify for this role… you will need ***This is a very technical role, looking for a candidate who cand resolve bug issues and implement software products******Strong experience with Database Management, some server migration and data migration experience (SQL)******This role is truely a little more then level 2 tech support, there is an opportunity to move in a lead capacity down the line******Role will till be providing second line support***•A post-secondary education in a relevant degree or diploma •The ability to communicate clearly and effectively via e-mail, over the phone and face-to-face;•The ability to effectively prioritise workload and balance customer demands•Strong problem-solving skills and logical thinking•The ability to work effectively in a team•Outstanding customer service skills •An interest in natural sciences and cultural museum collectionsDesirable Experience•Prior software support experience (2-3 years) in a customer-facing position•Relevant technical qualifications, including database management (SQL) or experience with any programming languagesRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Job Title: Technical Support AnalystA Technical Support Analyst is needed to join our growing team and will play a pivotal role providing our customers with outstanding 1st and 2nd line technical customer support.We are the world’s largest vendor of museum management software, serving over 3,000 customers in over 30 countries. With offices in the UK, Europe, Middle East, North America and Australia, we deliver powerful software solutions to natural history museums, cultural history museums, art museums, herbaria, botanic gardens and archives across the world. We are considered as leaders in our field with our technology used by many of the largest and most well recognised museums and institutions in the world.Reporting to the Customer Services Manager, you will build and maintain relationships with our customers via telephone, e-mail and face to face - providing outstanding support during and after the installation and configuration of our software products. You will identify the source of problems, recommend solutions and notify the development team to make any product enhancements. Full training on our products, technology and internal processes will be provided.To qualify for this role… you will need ***This is a very technical role, looking for a candidate who cand resolve bug issues and implement software products******Strong experience with Database Management, some server migration and data migration experience (SQL)******This role is truely a little more then level 2 tech support, there is an opportunity to move in a lead capacity down the line******Role will till be providing second line support***•A post-secondary education in a relevant degree or diploma •The ability to communicate clearly and effectively via e-mail, over the phone and face-to-face;•The ability to effectively prioritise workload and balance customer demands•Strong problem-solving skills and logical thinking•The ability to work effectively in a team•Outstanding customer service skills •An interest in natural sciences and cultural museum collectionsDesirable Experience•Prior software support experience (2-3 years) in a customer-facing position•Relevant technical qualifications, including database management (SQL) or experience with any programming languagesAdvantagesRemote work during covid3 weeks vacation5 paid daysstrong opportunity to grow with organizationResponsibilitiesReporting to the Customer Services Manager, you will build and maintain relationships with our customers via telephone, e-mail and face to face - providing outstanding support during and after the installation and configuration of our software products. You will identify the source of problems, recommend solutions and notify the development team to make any product enhancements. Full training on our products, technology and internal processes will be provided.QualificationsTo qualify for this role… you will need ***This is a very technical role, looking for a candidate who cand resolve bug issues and implement software products******Strong experience with Database Management, some server migration and data migration experience (SQL)******This role is truely a little more then level 2 tech support, there is an opportunity to move in a lead capacity down the line******Role will till be providing second line support***•A post-secondary education in a relevant degree or diploma •The ability to communicate clearly and effectively via e-mail, over the phone and face-to-face;•The ability to effectively prioritise workload and balance customer demands•Strong problem-solving skills and logical thinking•The ability to work effectively in a team•Outstanding customer service skills •An interest in natural sciences and cultural museum collectionsDesirable Experience•Prior software support experience (2-3 years) in a customer-facing position•Relevant technical qualifications, including database management (SQL) or experience with any programming languagesSummaryJob Title: Technical Support AnalystA Technical Support Analyst is needed to join our growing team and will play a pivotal role providing our customers with outstanding 1st and 2nd line technical customer support.We are the world’s largest vendor of museum management software, serving over 3,000 customers in over 30 countries. With offices in the UK, Europe, Middle East, North America and Australia, we deliver powerful software solutions to natural history museums, cultural history museums, art museums, herbaria, botanic gardens and archives across the world. We are considered as leaders in our field with our technology used by many of the largest and most well recognised museums and institutions in the world.Reporting to the Customer Services Manager, you will build and maintain relationships with our customers via telephone, e-mail and face to face - providing outstanding support during and after the installation and configuration of our software products. You will identify the source of problems, recommend solutions and notify the development team to make any product enhancements. Full training on our products, technology and internal processes will be provided.To qualify for this role… you will need ***This is a very technical role, looking for a candidate who cand resolve bug issues and implement software products******Strong experience with Database Management, some server migration and data migration experience (SQL)******This role is truely a little more then level 2 tech support, there is an opportunity to move in a lead capacity down the line******Role will till be providing second line support***•A post-secondary education in a relevant degree or diploma •The ability to communicate clearly and effectively via e-mail, over the phone and face-to-face;•The ability to effectively prioritise workload and balance customer demands•Strong problem-solving skills and logical thinking•The ability to work effectively in a team•Outstanding customer service skills •An interest in natural sciences and cultural museum collectionsDesirable Experience•Prior software support experience (2-3 years) in a customer-facing position•Relevant technical qualifications, including database management (SQL) or experience with any programming languagesRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Drummondville, Québec
      • Contract
      We are currently hiring for a Production Support Technician for our client, a multinational technologies company, in their Drummondville, Quebec location.Are you looking for an opportunity that will use your strong organizational skills and attention to detail to contribute to the success of the team? If so, this role is waiting for you!Advantages- Work for a multinational technologies company- Drummondville, QC location- 6-month contract- Monday to Friday- 8am to 4:30pm- $21.50/hourStart Date: May 31st, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Production Support Technician, your responsibilities will include:• Interpreting and verifying production release requests• Ensuring the validity of the data• Communicating with Planning and other departments/stakeholders• Entering information into the database• Making order adjustments as needed and notifying affected parties• Ensuring efficient management of the information contained in the filesQualifications• 2+ years of administrative experience• Bilingual in French and English• Excellent communication skills - both orally and in writing• Analytical and detail orientated• Strong time management skills• Intermediate MS Office skills• Strong team player• Knowledge of SAPSummaryIf you're interested in the Production Support Technician role in Drummondville, QC, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently hiring for a Production Support Technician for our client, a multinational technologies company, in their Drummondville, Quebec location.Are you looking for an opportunity that will use your strong organizational skills and attention to detail to contribute to the success of the team? If so, this role is waiting for you!Advantages- Work for a multinational technologies company- Drummondville, QC location- 6-month contract- Monday to Friday- 8am to 4:30pm- $21.50/hourStart Date: May 31st, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Production Support Technician, your responsibilities will include:• Interpreting and verifying production release requests• Ensuring the validity of the data• Communicating with Planning and other departments/stakeholders• Entering information into the database• Making order adjustments as needed and notifying affected parties• Ensuring efficient management of the information contained in the filesQualifications• 2+ years of administrative experience• Bilingual in French and English• Excellent communication skills - both orally and in writing• Analytical and detail orientated• Strong time management skills• Intermediate MS Office skills• Strong team player• Knowledge of SAPSummaryIf you're interested in the Production Support Technician role in Drummondville, QC, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      Do you have experience in Office Administration and Sales? We are currently looking for Sales Support Administrators in Saint-Laurent for a 3-month contract.We're looking for someone who can work independently, detail-orientated, and resourceful individual with a willingness to learn. If you're looking to build on your professional experience, this is the perfect role for you!Advantages- Work for a leader in a leading distributor of electrical construction/industrial products- Work from home- 3-month contract- Potential for perm hire - Monday to Friday- Competitive pay- Start date: ASAPDid you know Randstad offers benefits for temporary workers? Randstad Canada offers a comprehensive voluntary benefits package for temporary workers through Sun Life Financial including insurance for health care, dental, critical illness, accidental death and more. This is one of the many advantages of working with us.Responsibilities• Processing of returns and credits• Responding to customer requirements• Maintaining customer databases• Assist in order processing and quoting• Expediting and Tracking• Entry level sales• Supporting Management Team• Co-ordination of vendor and internal/external functionsQualificationsWhat are the requirements for the Sales Support Administrator?- Bilingual in French and English- Minimum 1 year experience in office administration and sales- Proficiency in the Office Suite (Excel, Word, PowerPoint)- Excellent communication skillsSummaryAre you interested in the Sales Support Administrator opportunity in Saint-Laurent? Apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have experience in Office Administration and Sales? We are currently looking for Sales Support Administrators in Saint-Laurent for a 3-month contract.We're looking for someone who can work independently, detail-orientated, and resourceful individual with a willingness to learn. If you're looking to build on your professional experience, this is the perfect role for you!Advantages- Work for a leader in a leading distributor of electrical construction/industrial products- Work from home- 3-month contract- Potential for perm hire - Monday to Friday- Competitive pay- Start date: ASAPDid you know Randstad offers benefits for temporary workers? Randstad Canada offers a comprehensive voluntary benefits package for temporary workers through Sun Life Financial including insurance for health care, dental, critical illness, accidental death and more. This is one of the many advantages of working with us.Responsibilities• Processing of returns and credits• Responding to customer requirements• Maintaining customer databases• Assist in order processing and quoting• Expediting and Tracking• Entry level sales• Supporting Management Team• Co-ordination of vendor and internal/external functionsQualificationsWhat are the requirements for the Sales Support Administrator?- Bilingual in French and English- Minimum 1 year experience in office administration and sales- Proficiency in the Office Suite (Excel, Word, PowerPoint)- Excellent communication skillsSummaryAre you interested in the Sales Support Administrator opportunity in Saint-Laurent? Apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Concord, Ontario
      • Permanent
      • $50,000 - $55,000 per year
      Our client located in Vaughan is seeking an Sales Admin support PERMANENT candidate for their company. The main responsibilities of this candidate will be supporting the sales team with various sales tasks (admin related) along with customer service and being able to charm their clients and customers. The ideal candidate will be extremely organized and enjoy doing administrative tasks to support the team. This candidate will also thrive in a customer service position where they will be responsible for order entry, building relationships with the current clientele and look to assist all aspects of the company. Admin Support / Sales SupportPAY: $50,000 - $55,000 (depending on experience)Start date: TBDExperience: Seeking candidates with admin / customer service skillsMS OfficeCRM experienceCandidate / Duties: Supporting the sales team with sales tasks and order management.Support the sales team with various documents, proofreading, data entry (cross selling, upselling) - Update and maintain databasesCreation and maintenance of various forms: Piece price matrix Piece price tracking form Tooling tracking form Tooling breakdown form Quotation letter Customer specific forms Quote vs. Actual analysis.Need to be able to work in a team environment and able to adapt to any situation.Volume - fast paced environment, looking for a real go getter.Skills for day 1: MS OfficeAttention to detailPrioritizeDisciplinedCommunicationAdvantagesCandidate / Duties: Supporting the sales team with sales tasks and order management.Support the sales team with various documents, proofreading, data entry (cross selling, upselling) - Update and maintain databasesCreation and maintenance of various forms: Piece price matrix Piece price tracking form Tooling tracking form Tooling breakdown form Quotation letter Customer specific forms Quote vs. Actual analysis.Need to be able to work in a team environment and able to adapt to any situation.ResponsibilitiesCandidate / Duties: Supporting the sales team with sales tasks and order management.Support the sales team with various documents, proofreading, data entry (cross selling, upselling) - Update and maintain databasesCreation and maintenance of various forms: Piece price matrix Piece price tracking form Tooling tracking form Tooling breakdown form Quotation letter Customer specific forms Quote vs. Actual analysis.Need to be able to work in a team environment and able to adapt to any situation.QualificationsRelated business experience. (Applicable in Europe only)b) Minimum of 2 years related business experience (Applicable in North America only)c) Intermediate computer skills in Spreadsheets, Word Processing, Internet and Databases.d) Strong written and oral communication skills; plus the ability to effectively interact with outsidecustomers, suppliers and all levels of employees internally in a multicultural environment.SummaryOur client located in Vaughan is seeking an Sales Admin support PERMANENT candidate for their company. The main responsibilities of this candidate will be supporting the sales team with various sales tasks (admin related) along with customer service and being able to charm their clients and customers. The ideal candidate will be extremely organized and enjoy doing administrative tasks to support the team. This candidate will also thrive in a customer service position where they will be responsible for order entry, building relationships with the current clientele and look to assist all aspects of the company. Admin Support / Sales SupportPAY: $50,000 - $55,000 (depending on experience)Start date: TBDExperience: Seeking candidates with admin / customer service skillsMS OfficeCRM experienceCandidate / Duties: Supporting the sales team with sales tasks and order management.Support the sales team with various documents, proofreading, data entry (cross selling, upselling) - Update and maintain databasesCreation and maintenance of various forms: Piece price matrix Piece price tracking form Tooling tracking form Tooling breakdown form Quotation letter Customer specific forms Quote vs. Actual analysis.Need to be able to work in a team environment and able to adapt to any situation.Volume - fast paced environment, looking for a real go getter.Skills for day 1: MS OfficeAttention to detailPrioritizeDisciplinedCommunicationRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client located in Vaughan is seeking an Sales Admin support PERMANENT candidate for their company. The main responsibilities of this candidate will be supporting the sales team with various sales tasks (admin related) along with customer service and being able to charm their clients and customers. The ideal candidate will be extremely organized and enjoy doing administrative tasks to support the team. This candidate will also thrive in a customer service position where they will be responsible for order entry, building relationships with the current clientele and look to assist all aspects of the company. Admin Support / Sales SupportPAY: $50,000 - $55,000 (depending on experience)Start date: TBDExperience: Seeking candidates with admin / customer service skillsMS OfficeCRM experienceCandidate / Duties: Supporting the sales team with sales tasks and order management.Support the sales team with various documents, proofreading, data entry (cross selling, upselling) - Update and maintain databasesCreation and maintenance of various forms: Piece price matrix Piece price tracking form Tooling tracking form Tooling breakdown form Quotation letter Customer specific forms Quote vs. Actual analysis.Need to be able to work in a team environment and able to adapt to any situation.Volume - fast paced environment, looking for a real go getter.Skills for day 1: MS OfficeAttention to detailPrioritizeDisciplinedCommunicationAdvantagesCandidate / Duties: Supporting the sales team with sales tasks and order management.Support the sales team with various documents, proofreading, data entry (cross selling, upselling) - Update and maintain databasesCreation and maintenance of various forms: Piece price matrix Piece price tracking form Tooling tracking form Tooling breakdown form Quotation letter Customer specific forms Quote vs. Actual analysis.Need to be able to work in a team environment and able to adapt to any situation.ResponsibilitiesCandidate / Duties: Supporting the sales team with sales tasks and order management.Support the sales team with various documents, proofreading, data entry (cross selling, upselling) - Update and maintain databasesCreation and maintenance of various forms: Piece price matrix Piece price tracking form Tooling tracking form Tooling breakdown form Quotation letter Customer specific forms Quote vs. Actual analysis.Need to be able to work in a team environment and able to adapt to any situation.QualificationsRelated business experience. (Applicable in Europe only)b) Minimum of 2 years related business experience (Applicable in North America only)c) Intermediate computer skills in Spreadsheets, Word Processing, Internet and Databases.d) Strong written and oral communication skills; plus the ability to effectively interact with outsidecustomers, suppliers and all levels of employees internally in a multicultural environment.SummaryOur client located in Vaughan is seeking an Sales Admin support PERMANENT candidate for their company. The main responsibilities of this candidate will be supporting the sales team with various sales tasks (admin related) along with customer service and being able to charm their clients and customers. The ideal candidate will be extremely organized and enjoy doing administrative tasks to support the team. This candidate will also thrive in a customer service position where they will be responsible for order entry, building relationships with the current clientele and look to assist all aspects of the company. Admin Support / Sales SupportPAY: $50,000 - $55,000 (depending on experience)Start date: TBDExperience: Seeking candidates with admin / customer service skillsMS OfficeCRM experienceCandidate / Duties: Supporting the sales team with sales tasks and order management.Support the sales team with various documents, proofreading, data entry (cross selling, upselling) - Update and maintain databasesCreation and maintenance of various forms: Piece price matrix Piece price tracking form Tooling tracking form Tooling breakdown form Quotation letter Customer specific forms Quote vs. Actual analysis.Need to be able to work in a team environment and able to adapt to any situation.Volume - fast paced environment, looking for a real go getter.Skills for day 1: MS OfficeAttention to detailPrioritizeDisciplinedCommunicationRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Production Support AnalystLong term contractMissions The Montreal equity and equity derivatives / Volatility support team is made up of 10 people whose mission is to support and maintain a Front to Back application chain (70%) and to provide solutions to our internal clients (30%) including the development of applications and automation tools or problem corrections in various languages ​​Java, SQL, Scripting, C #, JAVA or Python. The team is evolving in an Agile @ Scale and DEVOPS culture with more and more appropriation of business-oriented functionalities in AmericaThe watchword is simple, there are no limits as long as it brings value to our business.The information system and applications under our responsibility are at the heart of the Equities and equity derivatives business of investment banking. These applications are used during all stages of the life of an operation (from registration to product maturity including all market events or changes requested by the customer). As such, they are considered critical and require an adapted and specific level of support, but also continuous improvements.Most of our internal clients (traders, sales, middle and back office) work in the equity and equity derivatives markets. The team is also frequently in contact with various cross-functional departments (RISQ, COMPLIANCE, etc.) and as well as several IT teams located in different regions of the world (AMERICA, ASIA and EUROPE)Our applications and systems are used for example for:Capture of electronic and OTC transactions (via macros or APIs)Trade repositories for equities and equity derivativesPnL risk & Value at Risk (reference team)Portfolio Position (different trading desk)Supply of back office systemsReport for Audit and Compliance teams or requests from regulators The main tasks related to the role of Application Support Analyst include, but are not limited to, the following:Develop knowledge and expertise on the bank's equity and equity derivative systems.Respond to users (traders, back / middle office, Regulators, Compliance, etc.) in accordance with service contractsDocument the new support procedures following developments, production or follow-up to technical problemsKeep our production tickets up to date (backlog)Communication with users on current incidents or upcoming releasesPartnership with Global support teams to ensure quality support for our usersImplementation of monitoring tool (Python, ElasticSearch, Kibana ... etc.)Implementation and participation in the initiative to automate regular tasksUnderstanding of the trading environment and regulatory constraintsProvide technical and application expertise in order to promote and implement maintainable and quality solutionsReport incidents or requests for changes to applications to development teams when we cannot develop them ourselvesPerform quality assurance tests with different IT teams using our systemsCompliance with good IT practices (ITIL) and bank standardsEfficient and effective communication on complex subjects and to all audiences (managers, professions, IT teams) Profile Required Skills :Experience in application supportGood ability to analyze, resolve and follow up on problemsGood organizational skills and prioritization of tasksStrong ability to handle multiple tasks simultaneouslyBe curious to learn new information in an environment rich in complex rulesAbility (and keen interest) in learning and adapting to new concepts, technologies and environments.Technical qualities:3+ years SQL (SQL Server, Oracle, Sybase ...)3+ years Java, C # or Python3+ years Unix, Linux environment Experience required:3+ years of application support or development experience Desired / More:ITIL CertificationExperience in banking / finance industry, preferably in a trading or compliance environment Education:Degree in Computer Science. (M. Sc) Language :English and FrenchAdvantagesLong term contract, very stable and challenging environment. Lots of opportunities to grow within the company and very competent teams to help support all the activitiesResponsibilitiesMissions The Montreal equity and equity derivatives / Volatility support team is made up of 10 people whose mission is to support and maintain a Front to Back application chain (70%) and to provide solutions to our internal clients (30%) including the development of applications and automation tools or problem corrections in various languages ​​Java, SQL, Scripting, C #, JAVA or Python. The team is evolving in an Agile @ Scale and DEVOPS culture with more and more appropriation of business-oriented functionalities in AmericaThe watchword is simple, there are no limits as long as it brings value to our business.The information system and applications under our responsibility are at the heart of the Equities and equity derivatives business of investment banking. These applications are used during all stages of the life of an operation (from registration to product maturity including all market events or changes requested by the customer). As such, they are considered critical and require an adapted and specific level of support, but also continuous improvements.Most of our internal clients (traders, sales, middle and back office) work in the equity and equity derivatives markets. The team is also frequently in contact with various cross-functional departments (RISQ, COMPLIANCE, etc.) and as well as several IT teams located in different regions of the world (AMERICA, ASIA and EUROPE)Our applications and systems are used for example for:Capture of electronic and OTC transactions (via macros or APIs)Trade repositories for equities and equity derivativesPnL risk & Value at Risk (reference team)Portfolio Position (different trading desk)Supply of back office systemsReport for Audit and Compliance teams or requests from regulators The main tasks related to the role of Application Support Analyst include, but are not limited to, the following:Develop knowledge and expertise on the bank's equity and equity derivative systems.Respond to users (traders, back / middle office, Regulators, Compliance, etc.) in accordance with service contractsDocument the new support procedures following developments, production or follow-up to technical problemsKeep our production tickets up to date (backlog)Communication with users on current incidents or upcoming releasesPartnership with Global support teams to ensure quality support for our usersImplementation of monitoring tool (Python, ElasticSearch, Kibana ... etc.)Implementation and participation in the initiative to automate regular tasksUnderstanding of the trading environment and regulatory constraintsProvide technical and application expertise in order to promote and implement maintainable and quality solutionsReport incidents or requests for changes to applications to development teams when we cannot develop them ourselvesPerform quality assurance tests with different IT teams using our systemsCompliance with good IT practices (ITIL) and bank standardsEfficient and effective communication on complex subjects and to all audiences (managers, professions, IT teams)QualificationsProfile Required Skills :Experience in application supportGood ability to analyze, resolve and follow up on problemsGood organizational skills and prioritization of tasksStrong ability to handle multiple tasks simultaneouslyBe curious to learn new information in an environment rich in complex rulesAbility (and keen interest) in learning and adapting to new concepts, technologies and environments.Technical qualities:3+ years SQL (SQL Server, Oracle, Sybase ...)3+ years Java, C # or Python3+ years Unix, Linux environment Experience required:3+ years of application support or development experience Desired / More:ITIL CertificationExperience in banking / finance industry, preferably in a trading or compliance environment Education:Degree in Computer Science. (M. Sc) Language :English and FrenchSummaryProfile Required Skills :Experience in application supportGood ability to analyze, resolve and follow up on problemsGood organizational skills and prioritization of tasksStrong ability to handle multiple tasks simultaneouslyBe curious to learn new information in an environment rich in complex rulesAbility (and keen interest) in learning and adapting to new concepts, technologies and environments.Technical qualities:3+ years SQL (SQL Server, Oracle, Sybase ...)3+ years Java, C # or Python3+ years Unix, Linux environment Experience required:3+ years of application support or development experience Desired / More:ITIL CertificationExperience in banking / finance industry, preferably in a trading or compliance environment Education:Degree in Computer Science. (M. Sc) Language :English and FrenchRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Production Support AnalystLong term contractMissions The Montreal equity and equity derivatives / Volatility support team is made up of 10 people whose mission is to support and maintain a Front to Back application chain (70%) and to provide solutions to our internal clients (30%) including the development of applications and automation tools or problem corrections in various languages ​​Java, SQL, Scripting, C #, JAVA or Python. The team is evolving in an Agile @ Scale and DEVOPS culture with more and more appropriation of business-oriented functionalities in AmericaThe watchword is simple, there are no limits as long as it brings value to our business.The information system and applications under our responsibility are at the heart of the Equities and equity derivatives business of investment banking. These applications are used during all stages of the life of an operation (from registration to product maturity including all market events or changes requested by the customer). As such, they are considered critical and require an adapted and specific level of support, but also continuous improvements.Most of our internal clients (traders, sales, middle and back office) work in the equity and equity derivatives markets. The team is also frequently in contact with various cross-functional departments (RISQ, COMPLIANCE, etc.) and as well as several IT teams located in different regions of the world (AMERICA, ASIA and EUROPE)Our applications and systems are used for example for:Capture of electronic and OTC transactions (via macros or APIs)Trade repositories for equities and equity derivativesPnL risk & Value at Risk (reference team)Portfolio Position (different trading desk)Supply of back office systemsReport for Audit and Compliance teams or requests from regulators The main tasks related to the role of Application Support Analyst include, but are not limited to, the following:Develop knowledge and expertise on the bank's equity and equity derivative systems.Respond to users (traders, back / middle office, Regulators, Compliance, etc.) in accordance with service contractsDocument the new support procedures following developments, production or follow-up to technical problemsKeep our production tickets up to date (backlog)Communication with users on current incidents or upcoming releasesPartnership with Global support teams to ensure quality support for our usersImplementation of monitoring tool (Python, ElasticSearch, Kibana ... etc.)Implementation and participation in the initiative to automate regular tasksUnderstanding of the trading environment and regulatory constraintsProvide technical and application expertise in order to promote and implement maintainable and quality solutionsReport incidents or requests for changes to applications to development teams when we cannot develop them ourselvesPerform quality assurance tests with different IT teams using our systemsCompliance with good IT practices (ITIL) and bank standardsEfficient and effective communication on complex subjects and to all audiences (managers, professions, IT teams) Profile Required Skills :Experience in application supportGood ability to analyze, resolve and follow up on problemsGood organizational skills and prioritization of tasksStrong ability to handle multiple tasks simultaneouslyBe curious to learn new information in an environment rich in complex rulesAbility (and keen interest) in learning and adapting to new concepts, technologies and environments.Technical qualities:3+ years SQL (SQL Server, Oracle, Sybase ...)3+ years Java, C # or Python3+ years Unix, Linux environment Experience required:3+ years of application support or development experience Desired / More:ITIL CertificationExperience in banking / finance industry, preferably in a trading or compliance environment Education:Degree in Computer Science. (M. Sc) Language :English and FrenchAdvantagesLong term contract, very stable and challenging environment. Lots of opportunities to grow within the company and very competent teams to help support all the activitiesResponsibilitiesMissions The Montreal equity and equity derivatives / Volatility support team is made up of 10 people whose mission is to support and maintain a Front to Back application chain (70%) and to provide solutions to our internal clients (30%) including the development of applications and automation tools or problem corrections in various languages ​​Java, SQL, Scripting, C #, JAVA or Python. The team is evolving in an Agile @ Scale and DEVOPS culture with more and more appropriation of business-oriented functionalities in AmericaThe watchword is simple, there are no limits as long as it brings value to our business.The information system and applications under our responsibility are at the heart of the Equities and equity derivatives business of investment banking. These applications are used during all stages of the life of an operation (from registration to product maturity including all market events or changes requested by the customer). As such, they are considered critical and require an adapted and specific level of support, but also continuous improvements.Most of our internal clients (traders, sales, middle and back office) work in the equity and equity derivatives markets. The team is also frequently in contact with various cross-functional departments (RISQ, COMPLIANCE, etc.) and as well as several IT teams located in different regions of the world (AMERICA, ASIA and EUROPE)Our applications and systems are used for example for:Capture of electronic and OTC transactions (via macros or APIs)Trade repositories for equities and equity derivativesPnL risk & Value at Risk (reference team)Portfolio Position (different trading desk)Supply of back office systemsReport for Audit and Compliance teams or requests from regulators The main tasks related to the role of Application Support Analyst include, but are not limited to, the following:Develop knowledge and expertise on the bank's equity and equity derivative systems.Respond to users (traders, back / middle office, Regulators, Compliance, etc.) in accordance with service contractsDocument the new support procedures following developments, production or follow-up to technical problemsKeep our production tickets up to date (backlog)Communication with users on current incidents or upcoming releasesPartnership with Global support teams to ensure quality support for our usersImplementation of monitoring tool (Python, ElasticSearch, Kibana ... etc.)Implementation and participation in the initiative to automate regular tasksUnderstanding of the trading environment and regulatory constraintsProvide technical and application expertise in order to promote and implement maintainable and quality solutionsReport incidents or requests for changes to applications to development teams when we cannot develop them ourselvesPerform quality assurance tests with different IT teams using our systemsCompliance with good IT practices (ITIL) and bank standardsEfficient and effective communication on complex subjects and to all audiences (managers, professions, IT teams)QualificationsProfile Required Skills :Experience in application supportGood ability to analyze, resolve and follow up on problemsGood organizational skills and prioritization of tasksStrong ability to handle multiple tasks simultaneouslyBe curious to learn new information in an environment rich in complex rulesAbility (and keen interest) in learning and adapting to new concepts, technologies and environments.Technical qualities:3+ years SQL (SQL Server, Oracle, Sybase ...)3+ years Java, C # or Python3+ years Unix, Linux environment Experience required:3+ years of application support or development experience Desired / More:ITIL CertificationExperience in banking / finance industry, preferably in a trading or compliance environment Education:Degree in Computer Science. (M. Sc) Language :English and FrenchSummaryProfile Required Skills :Experience in application supportGood ability to analyze, resolve and follow up on problemsGood organizational skills and prioritization of tasksStrong ability to handle multiple tasks simultaneouslyBe curious to learn new information in an environment rich in complex rulesAbility (and keen interest) in learning and adapting to new concepts, technologies and environments.Technical qualities:3+ years SQL (SQL Server, Oracle, Sybase ...)3+ years Java, C # or Python3+ years Unix, Linux environment Experience required:3+ years of application support or development experience Desired / More:ITIL CertificationExperience in banking / finance industry, preferably in a trading or compliance environment Education:Degree in Computer Science. (M. Sc) Language :English and FrenchRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Brampton, Ontario
      • Permanent
      • $50,000 - $60,000 per year
      Our client is a global provider of engineered millwork components. They offer a wide range of value added services and solutions and are committed to providing excellent distribution and outstanding customer service. They are looking for an experienced Sales Support Specialist for their Brampton location to help grow the company by improving sales process and productivity. This role will be providing direct support to the Sales Team to ensure the department is meeting their sales growth targets with existing and new customers.Advantages- Base Salary 50 - 60K + Bonus - Group Insurance : 50/50 split - 2017 winner of Canada’s Best Managed companies and 5 time recipient of Canadian Business Magazine’s PROFIT 500 Award For Growth. Responsibilities- Create, update and process sales orders, price lists and call off orders on behalf of our outside sales team - Respond to inbound calls regarding customer inquiries related to products, service, pricing, delivery, returns and complaints and liaising with other company departments with respect to the same- Manage delivery requirements for orders and co-ordinate specific arrangements for deliveries based on customer requests.- Customer Relationship Management - ensure all accounts, contacts, credit information and opportunities are recorded and validated, and kept up-to-date at any given point of time- Conduct ongoing customer needs analysis and post-sales follow-up with customers- Other responsibilities and accountabilities as assigned by Manager, Sales Support Qualifications - 2+ years’ progressive work experience in an inside sales/ customer support role with a proven track record of success is essential- College/Post-secondary degree in Business or equivalent would be preferred- Strong computer skills including proficiency in Advanced Excel and data entry - Demonstrated attention to detail - The ability to prioritize tasks and meet deadlines in an environment of shifting priorities- Superior communication skills including oral and business writing- Strong customer focusSummaryIf you think you fit the job description, please go ahead and apply on www.randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client is a global provider of engineered millwork components. They offer a wide range of value added services and solutions and are committed to providing excellent distribution and outstanding customer service. They are looking for an experienced Sales Support Specialist for their Brampton location to help grow the company by improving sales process and productivity. This role will be providing direct support to the Sales Team to ensure the department is meeting their sales growth targets with existing and new customers.Advantages- Base Salary 50 - 60K + Bonus - Group Insurance : 50/50 split - 2017 winner of Canada’s Best Managed companies and 5 time recipient of Canadian Business Magazine’s PROFIT 500 Award For Growth. Responsibilities- Create, update and process sales orders, price lists and call off orders on behalf of our outside sales team - Respond to inbound calls regarding customer inquiries related to products, service, pricing, delivery, returns and complaints and liaising with other company departments with respect to the same- Manage delivery requirements for orders and co-ordinate specific arrangements for deliveries based on customer requests.- Customer Relationship Management - ensure all accounts, contacts, credit information and opportunities are recorded and validated, and kept up-to-date at any given point of time- Conduct ongoing customer needs analysis and post-sales follow-up with customers- Other responsibilities and accountabilities as assigned by Manager, Sales Support Qualifications - 2+ years’ progressive work experience in an inside sales/ customer support role with a proven track record of success is essential- College/Post-secondary degree in Business or equivalent would be preferred- Strong computer skills including proficiency in Advanced Excel and data entry - Demonstrated attention to detail - The ability to prioritize tasks and meet deadlines in an environment of shifting priorities- Superior communication skills including oral and business writing- Strong customer focusSummaryIf you think you fit the job description, please go ahead and apply on www.randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Permanent
      Our client is looking for a Yardi System Support Specialist to join them on a permanent basis! Do you have experience supporting, customizing, and managing the Yardi Voyager platform? Our client is in a post-implementation stage and looking for someone to join their in-house team. Do you have proven experience pulling data from Yardi in a customized way? Are you great with report generation and working with end-users? Are you comfortable supporting user groups and resolving support tickets? If this sounds like you or someone that you know, please send your resume to alfred.lo@randstad.ca or reach out to me on LinkedIn with a tailored message! AdvantagesExciting company that has been growing steady - even throughout COVID.Great company culture and flexible work environmentOwnership of the Yardi System! ResponsibilitiesProviding Support with Yardi Resolving Support tickets and support inquiries Be the Yardi subject matter expert for the company QualificationsYardi 3-5 yearsUser Support 3-5 yearsReports Generation 3-5 yearsSQL Querying 2-3 yearsSummaryOur client is looking for a Yardi System Support Specialist to join them on a permanent basis! Do you have experience supporting, customizing, and managing the Yardi Voyager platform? Our client is in a post-implementation stage and looking for someone to join their in-house team. Do you have proven experience pulling data from Yardi in a customized way? Are you great with report generation and working with end-users? Are you comfortable supporting user groups and resolving support tickets? Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client is looking for a Yardi System Support Specialist to join them on a permanent basis! Do you have experience supporting, customizing, and managing the Yardi Voyager platform? Our client is in a post-implementation stage and looking for someone to join their in-house team. Do you have proven experience pulling data from Yardi in a customized way? Are you great with report generation and working with end-users? Are you comfortable supporting user groups and resolving support tickets? If this sounds like you or someone that you know, please send your resume to alfred.lo@randstad.ca or reach out to me on LinkedIn with a tailored message! AdvantagesExciting company that has been growing steady - even throughout COVID.Great company culture and flexible work environmentOwnership of the Yardi System! ResponsibilitiesProviding Support with Yardi Resolving Support tickets and support inquiries Be the Yardi subject matter expert for the company QualificationsYardi 3-5 yearsUser Support 3-5 yearsReports Generation 3-5 yearsSQL Querying 2-3 yearsSummaryOur client is looking for a Yardi System Support Specialist to join them on a permanent basis! Do you have experience supporting, customizing, and managing the Yardi Voyager platform? Our client is in a post-implementation stage and looking for someone to join their in-house team. Do you have proven experience pulling data from Yardi in a customized way? Are you great with report generation and working with end-users? Are you comfortable supporting user groups and resolving support tickets? Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Waterloo, Ontario
      • Contract
      Are you a customer-service-focused individual? Do you have strong event planning and organizational skills? Would you like to gain insight into the Bank's sales support and training & development functions?Good news! Our client, one of Canada's largest and best-known corporations, is looking for a Bilingual Sales Support Coordinator in Waterloo. We're looking for a very professional individual with excellent communication skills and demonstrated organizational skills. If this sounds like you, don't wait - apply now!Advantages- Waterloo location- Work from home for now- Gain a foot in the door with one of Canada's biggest companies!- 12-month contract with potential for extension- 8:00am to 5:00pm- $19/hour- Start date: June 1st, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesAs a Bilingual Sales Support Coordinator, you will be responsible for :- Responding to email and phone inquiries regarding products, processes, administration, and other Sales Team topics- Recommending and implementing process solutions for the Sales Team- Supporting the Sales Team by looking after new hires, terminations, status changes, and leaves of absences- Working with senior sales management to coordinate events from an event management/event planning perspective- Keeping projects on track using database checklists- Sourcing venues, organizing catering, planning team-building activities, etc- Hosting Zoom meetings, webinars, play DJ, advance slides, setup meetings, create registration sites all from the comfort of your home (during Covid times)Qualifications- Bilingual in French and English- Have a background in Business, Education, Human Resources, Marketing, Communications, Event Management or related program- Excellent communication- Must be able to multi-task and prioritize- Strong organizational and problem-solving skills are required- Strong Excel skills required- Professional and maintain confidentiality- Proficient in MS Office and able to adapt to new technologies quicklySummaryIf you're interested in the Bilingual Sales Support Coordinator, please apply online at www.randstad.ca. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a customer-service-focused individual? Do you have strong event planning and organizational skills? Would you like to gain insight into the Bank's sales support and training & development functions?Good news! Our client, one of Canada's largest and best-known corporations, is looking for a Bilingual Sales Support Coordinator in Waterloo. We're looking for a very professional individual with excellent communication skills and demonstrated organizational skills. If this sounds like you, don't wait - apply now!Advantages- Waterloo location- Work from home for now- Gain a foot in the door with one of Canada's biggest companies!- 12-month contract with potential for extension- 8:00am to 5:00pm- $19/hour- Start date: June 1st, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesAs a Bilingual Sales Support Coordinator, you will be responsible for :- Responding to email and phone inquiries regarding products, processes, administration, and other Sales Team topics- Recommending and implementing process solutions for the Sales Team- Supporting the Sales Team by looking after new hires, terminations, status changes, and leaves of absences- Working with senior sales management to coordinate events from an event management/event planning perspective- Keeping projects on track using database checklists- Sourcing venues, organizing catering, planning team-building activities, etc- Hosting Zoom meetings, webinars, play DJ, advance slides, setup meetings, create registration sites all from the comfort of your home (during Covid times)Qualifications- Bilingual in French and English- Have a background in Business, Education, Human Resources, Marketing, Communications, Event Management or related program- Excellent communication- Must be able to multi-task and prioritize- Strong organizational and problem-solving skills are required- Strong Excel skills required- Professional and maintain confidentiality- Proficient in MS Office and able to adapt to new technologies quicklySummaryIf you're interested in the Bilingual Sales Support Coordinator, please apply online at www.randstad.ca. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Permanent
      Do you love challenges and finding new creative solutions to IT problems? Do you seek to contribute to the support of an international leading organization as a Technical Support Representative?We're seeking a Spanish/English speaking support representative for a full-time/permanent position within a fast-paced environment. Working alongside a highly motivated team that constantly evolves and reinvents itself. AdvantagesIf you are looking to grow and be a part of a challenging team then this may be the opportunity for you!ResponsibilitiesKnowledge of DNS, TCP/IP, and other networking conceptsUnderstanding of relational databasesFamiliarity with Windows and Linux operating systemsAbility to work in shifts, including weekendsQuick learner with a desire to learn new tools and techniquesQualifications1-2 years experience as a software support representative offering post-sales phone and email support to customers for a cloud-based (SaaS) productEducation in Computer Sciences or RelationalITIL Certification -HUGE asset!English & Spanish Speaking - MUST HAVESummaryBonus Skills: Familiarity with ITSM toolsFamiliarity with application serversFamiliarity with LDAP configurationIf you feel this opportunity could be right for you, please contact megan.leblanc@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you love challenges and finding new creative solutions to IT problems? Do you seek to contribute to the support of an international leading organization as a Technical Support Representative?We're seeking a Spanish/English speaking support representative for a full-time/permanent position within a fast-paced environment. Working alongside a highly motivated team that constantly evolves and reinvents itself. AdvantagesIf you are looking to grow and be a part of a challenging team then this may be the opportunity for you!ResponsibilitiesKnowledge of DNS, TCP/IP, and other networking conceptsUnderstanding of relational databasesFamiliarity with Windows and Linux operating systemsAbility to work in shifts, including weekendsQuick learner with a desire to learn new tools and techniquesQualifications1-2 years experience as a software support representative offering post-sales phone and email support to customers for a cloud-based (SaaS) productEducation in Computer Sciences or RelationalITIL Certification -HUGE asset!English & Spanish Speaking - MUST HAVESummaryBonus Skills: Familiarity with ITSM toolsFamiliarity with application serversFamiliarity with LDAP configurationIf you feel this opportunity could be right for you, please contact megan.leblanc@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Edmonton, Alberta
      • Contract
      Position: Administrative AssistantIndustry: Transportation & LogisticsLocation: West Edmonton, ABType: Temporary on-goingAre you an experienced Administrative Assistant with a minimum year's experience in the transportation/logistics industry? Are you looking for a long term temporary role to develop your skills and advance your career? Are you looking to work with a professional organization that values hard work, personal and professional development, as well as a one team approach? Then this is the role for you!This position is open for immediate placement.AdvantagesWhat you receive:- Competitive wage at $18 hourly- Working with a recognized leader in the Transportation / Logistics industry- Monday to Friday fixed shift of 7am -3:30pm or 7:30am - 4:00pm- Opportunity for this position to become permanent- Working in a team environment in an organization with low turnover- 4% vacation pay- Benefits offered through Randstad Advantage https://www.randstad.ca/randstadadvantage/ResponsibilitiesResponsibilities: - Track, Trace and Resolve: Overage, shortage and damages relating to deliveries and pick-ups- Resolve any issues that shippers have, out of Canada and the United States.- Communicate with other terminals across Canada and the United Stares to find missing shipments- Customer Service including answering in a timely manner customer inquiries via telephone/email/fax- Complete detailed legal paperwork including shipping paperwork for shipments leaving crossing the border out of Canada- Confirming inbound customs paperwork before releasing shipment- Complete daily/weekly detailed reports for multiple cities accurately- Assist with Dispatch as required- Additional administrative duties as requiredQualificationsQualifications: - Experience in billing, collections, tracing & OS&D required- Computer skills, proficient in MS Word and Excel- Previous experience with Truckmate or AS400- Strong customer service skills- Strong data entry skills- Possess excellent verbal and written communication and listening skills- Ability to solve problems where work is defined with established instructions and processes- Ability to work under close detailed instruction- Experience in the transportation industry required- Must be able to interact well with others- Must be able to work independently, or in a team setting- Must be capable of working under tight time constraints in a high volume environment with multiple prioritiesSummaryIf this opportunity appeals to you, apply now! This role will not be available for long!To apply:- Visit randstad.ca and apply directly to this posting- Email Greg or Jody directly at greg.connell@randstad.ca or jody.russell@randstad.ca- Call Greg or Jody directly at 780-420-1158 to learn more!Thank you for your interest in Randstad Staffing!Top employers choose to work with Randstad because they know that our specialization and focus can help them find great matches with superior candidates like you! We understand your employment market and we're working with the best employers in your neighborhood.Local candidates only please.Note that this posting may be used to maintain an active candidate pool for similar positions.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Position: Administrative AssistantIndustry: Transportation & LogisticsLocation: West Edmonton, ABType: Temporary on-goingAre you an experienced Administrative Assistant with a minimum year's experience in the transportation/logistics industry? Are you looking for a long term temporary role to develop your skills and advance your career? Are you looking to work with a professional organization that values hard work, personal and professional development, as well as a one team approach? Then this is the role for you!This position is open for immediate placement.AdvantagesWhat you receive:- Competitive wage at $18 hourly- Working with a recognized leader in the Transportation / Logistics industry- Monday to Friday fixed shift of 7am -3:30pm or 7:30am - 4:00pm- Opportunity for this position to become permanent- Working in a team environment in an organization with low turnover- 4% vacation pay- Benefits offered through Randstad Advantage https://www.randstad.ca/randstadadvantage/ResponsibilitiesResponsibilities: - Track, Trace and Resolve: Overage, shortage and damages relating to deliveries and pick-ups- Resolve any issues that shippers have, out of Canada and the United States.- Communicate with other terminals across Canada and the United Stares to find missing shipments- Customer Service including answering in a timely manner customer inquiries via telephone/email/fax- Complete detailed legal paperwork including shipping paperwork for shipments leaving crossing the border out of Canada- Confirming inbound customs paperwork before releasing shipment- Complete daily/weekly detailed reports for multiple cities accurately- Assist with Dispatch as required- Additional administrative duties as requiredQualificationsQualifications: - Experience in billing, collections, tracing & OS&D required- Computer skills, proficient in MS Word and Excel- Previous experience with Truckmate or AS400- Strong customer service skills- Strong data entry skills- Possess excellent verbal and written communication and listening skills- Ability to solve problems where work is defined with established instructions and processes- Ability to work under close detailed instruction- Experience in the transportation industry required- Must be able to interact well with others- Must be able to work independently, or in a team setting- Must be capable of working under tight time constraints in a high volume environment with multiple prioritiesSummaryIf this opportunity appeals to you, apply now! This role will not be available for long!To apply:- Visit randstad.ca and apply directly to this posting- Email Greg or Jody directly at greg.connell@randstad.ca or jody.russell@randstad.ca- Call Greg or Jody directly at 780-420-1158 to learn more!Thank you for your interest in Randstad Staffing!Top employers choose to work with Randstad because they know that our specialization and focus can help them find great matches with superior candidates like you! We understand your employment market and we're working with the best employers in your neighborhood.Local candidates only please.Note that this posting may be used to maintain an active candidate pool for similar positions.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Contract
      • $20.00 - $25.00 per hour
      Are you looking for an opportunity to stretch your tech-savvy muscles? Do you enjoy helping people resolve their tech issues, and are you that person that is always helping people connect to their online video calls? Do you have an interest in A/V or with production of videos? If yes, this might be just the job for you!We are looking for Bilingual Technical Support Operators to work with one of our clients in the A/V industry. You'll need to have a strong foundation in all things technical, but you'll also get to learn new things, and potentially start a career with a growing industry! This will be a contract of indeterminate length, based on performance. You will need to work out of the Ottawa South location. This is a great environment with lots of room for growth - please keep reading to see if this might be the opportunity for you!AdvantagesWhy You’ll love it here:- Convenient location (fully transit accessible)- Pay starting at $20/hr- Enjoy a professional team environment- Work for one of the fastest growing and reputable companies in the A/V field- Great team environmentResponsibilitiesWhat You’ll be doing:- Using Zoom to help clients join the broadcast- Working in a line and taking directions from the producers- Providing feedback and assistance to clients- Troubleshooting and some supportQualificationsWhat You’ll bring to the role:- background in helpdesk or tech support - need to be tech savvy - Experience with Zoom (enterprise level) is an asset- Experience with MS Suite required- Must be Bilingual (English and French) SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (use "Tech support" as the subject)Calling us at: 613.726.0220 ext 1 and ask for Rikki or ErinWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contactedRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for an opportunity to stretch your tech-savvy muscles? Do you enjoy helping people resolve their tech issues, and are you that person that is always helping people connect to their online video calls? Do you have an interest in A/V or with production of videos? If yes, this might be just the job for you!We are looking for Bilingual Technical Support Operators to work with one of our clients in the A/V industry. You'll need to have a strong foundation in all things technical, but you'll also get to learn new things, and potentially start a career with a growing industry! This will be a contract of indeterminate length, based on performance. You will need to work out of the Ottawa South location. This is a great environment with lots of room for growth - please keep reading to see if this might be the opportunity for you!AdvantagesWhy You’ll love it here:- Convenient location (fully transit accessible)- Pay starting at $20/hr- Enjoy a professional team environment- Work for one of the fastest growing and reputable companies in the A/V field- Great team environmentResponsibilitiesWhat You’ll be doing:- Using Zoom to help clients join the broadcast- Working in a line and taking directions from the producers- Providing feedback and assistance to clients- Troubleshooting and some supportQualificationsWhat You’ll bring to the role:- background in helpdesk or tech support - need to be tech savvy - Experience with Zoom (enterprise level) is an asset- Experience with MS Suite required- Must be Bilingual (English and French) SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (use "Tech support" as the subject)Calling us at: 613.726.0220 ext 1 and ask for Rikki or ErinWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contactedRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Job title: Technician level 1 support POSVaried schedule from 7 a.m. to 10 p.m. in a 7-day rotation60/40 teleworkNo travelMust be fluently bilingual, written & spoken (supports Ontario)Mandate until the end of the fiscal year September 30, then renewal for 1 yearTakes calls for Level I support.Analyze and define the source of the problems.Provides level II interventions for corporate users and in stores.Documents the interventions in support software.Communicates calls to suppliers, if necessary.Refers level III cases to software and/or technical specialists.Ensures the follow-up of interventions with stakeholders, customers, and suppliers.Maintains the inventory of the fleet and repairs of all types of Mini-Terminal devices.Initiate the billing notice to the administrative service if necessary (Mini-Terminals).Advantages_______________________________________________________________________________Responsibilities_______________________________________________________________________________Qualifications_______________________________________________________________________________Summary_______________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Job title: Technician level 1 support POSVaried schedule from 7 a.m. to 10 p.m. in a 7-day rotation60/40 teleworkNo travelMust be fluently bilingual, written & spoken (supports Ontario)Mandate until the end of the fiscal year September 30, then renewal for 1 yearTakes calls for Level I support.Analyze and define the source of the problems.Provides level II interventions for corporate users and in stores.Documents the interventions in support software.Communicates calls to suppliers, if necessary.Refers level III cases to software and/or technical specialists.Ensures the follow-up of interventions with stakeholders, customers, and suppliers.Maintains the inventory of the fleet and repairs of all types of Mini-Terminal devices.Initiate the billing notice to the administrative service if necessary (Mini-Terminals).Advantages_______________________________________________________________________________Responsibilities_______________________________________________________________________________Qualifications_______________________________________________________________________________Summary_______________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal Nord, Québec
      • Contract
      Description: Summary: • Install, configure, and support an organization’s local area network (LAN), wide area network (WAN) and Internet system or a segment of a network system. • Responsible for monitoring network to ensure network availability to all system users. Education/Experience: • Associate degree in computer related field required. • Bachelor degree in computer science preferred. • Entry level to 2 years experience required. Skills and Competencies: • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. • Ability to work independently and manage one’s time. • Ability to identify, interpret and evaluate system and network requirements. • Knowledge of computer hardware and software as it related to LAN/WAN. • Job Duties and Responsibilities: • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. • Perform data backups and disaster recovery operations. • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. • Configure, monitor and maintain email applications or virus protection software. • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. • Plan, coordinate, and implement network security measures to protect data, software, and hardware. Perform other duties as assigned. Skills: • Bilingual – French and English • Basic diagnostic and troubleshooting abilities • Experience working with Knowledge Base (“KB”), following procedures, • Familiar with store system environment (Client will provide training) • Good communicator Responsibilities: • Provide Level one (1) Break/Fix (“B/F”) support on the Symbol MC9200 Zebra equipment. • Repair and configuration • Replacement of the keyboard and / or screen • Diagnostic and basic trouble shooting • Manage tickets in Client’s IT Service Management (“ITSM”) systemAdvantagesDescription: Summary: • Install, configure, and support an organization’s local area network (LAN), wide area network (WAN) and Internet system or a segment of a network system. • Responsible for monitoring network to ensure network availability to all system users. Education/Experience: • Associate degree in computer related field required. • Bachelor degree in computer science preferred. • Entry level to 2 years experience required. Skills and Competencies: • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. • Ability to work independently and manage one’s time. • Ability to identify, interpret and evaluate system and network requirements. • Knowledge of computer hardware and software as it related to LAN/WAN. • Job Duties and Responsibilities: • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. • Perform data backups and disaster recovery operations. • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. • Configure, monitor and maintain email applications or virus protection software. • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. • Plan, coordinate, and implement network security measures to protect data, software, and hardware. Perform other duties as assigned. Skills: • Bilingual – French and English • Basic diagnostic and troubleshooting abilities • Experience working with Knowledge Base (“KB”), following procedures, • Familiar with store system environment (Client will provide training) • Good communicator Responsibilities: • Provide Level one (1) Break/Fix (“B/F”) support on the Symbol MC9200 Zebra equipment. • Repair and configuration • Replacement of the keyboard and / or screen • Diagnostic and basic trouble shooting • Manage tickets in Client’s IT Service Management (“ITSM”) systemResponsibilitiesDescription: Summary: • Install, configure, and support an organization’s local area network (LAN), wide area network (WAN) and Internet system or a segment of a network system. • Responsible for monitoring network to ensure network availability to all system users. Education/Experience: • Associate degree in computer related field required. • Bachelor degree in computer science preferred. • Entry level to 2 years experience required. Skills and Competencies: • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. • Ability to work independently and manage one’s time. • Ability to identify, interpret and evaluate system and network requirements. • Knowledge of computer hardware and software as it related to LAN/WAN. • Job Duties and Responsibilities: • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. • Perform data backups and disaster recovery operations. • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. • Configure, monitor and maintain email applications or virus protection software. • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. • Plan, coordinate, and implement network security measures to protect data, software, and hardware. Perform other duties as assigned. Skills: • Bilingual – French and English • Basic diagnostic and troubleshooting abilities • Experience working with Knowledge Base (“KB”), following procedures, • Familiar with store system environment (Client will provide training) • Good communicator Responsibilities: • Provide Level one (1) Break/Fix (“B/F”) support on the Symbol MC9200 Zebra equipment. • Repair and configuration • Replacement of the keyboard and / or screen • Diagnostic and basic trouble shooting • Manage tickets in Client’s IT Service Management (“ITSM”) systemQualificationsDescription: Summary: • Install, configure, and support an organization’s local area network (LAN), wide area network (WAN) and Internet system or a segment of a network system. • Responsible for monitoring network to ensure network availability to all system users. Education/Experience: • Associate degree in computer related field required. • Bachelor degree in computer science preferred. • Entry level to 2 years experience required. Skills and Competencies: • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. • Ability to work independently and manage one’s time. • Ability to identify, interpret and evaluate system and network requirements. • Knowledge of computer hardware and software as it related to LAN/WAN. • Job Duties and Responsibilities: • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. • Perform data backups and disaster recovery operations. • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. • Configure, monitor and maintain email applications or virus protection software. • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. • Plan, coordinate, and implement network security measures to protect data, software, and hardware. Perform other duties as assigned. Skills: • Bilingual – French and English • Basic diagnostic and troubleshooting abilities • Experience working with Knowledge Base (“KB”), following procedures, • Familiar with store system environment (Client will provide training) • Good communicator Responsibilities: • Provide Level one (1) Break/Fix (“B/F”) support on the Symbol MC9200 Zebra equipment. • Repair and configuration • Replacement of the keyboard and / or screen • Diagnostic and basic trouble shooting • Manage tickets in Client’s IT Service Management (“ITSM”) systemSummaryDescription: Summary: • Install, configure, and support an organization’s local area network (LAN), wide area network (WAN) and Internet system or a segment of a network system. • Responsible for monitoring network to ensure network availability to all system users. Education/Experience: • Associate degree in computer related field required. • Bachelor degree in computer science preferred. • Entry level to 2 years experience required. Skills and Competencies: • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. • Ability to work independently and manage one’s time. • Ability to identify, interpret and evaluate system and network requirements. • Knowledge of computer hardware and software as it related to LAN/WAN. • Job Duties and Responsibilities: • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. • Perform data backups and disaster recovery operations. • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. • Configure, monitor and maintain email applications or virus protection software. • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. • Plan, coordinate, and implement network security measures to protect data, software, and hardware. Perform other duties as assigned. Skills: • Bilingual – French and English • Basic diagnostic and troubleshooting abilities • Experience working with Knowledge Base (“KB”), following procedures, • Familiar with store system environment (Client will provide training) • Good communicator Responsibilities: • Provide Level one (1) Break/Fix (“B/F”) support on the Symbol MC9200 Zebra equipment. • Repair and configuration • Replacement of the keyboard and / or screen • Diagnostic and basic trouble shooting • Manage tickets in Client’s IT Service Management (“ITSM”) systemRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Description: Summary: • Install, configure, and support an organization’s local area network (LAN), wide area network (WAN) and Internet system or a segment of a network system. • Responsible for monitoring network to ensure network availability to all system users. Education/Experience: • Associate degree in computer related field required. • Bachelor degree in computer science preferred. • Entry level to 2 years experience required. Skills and Competencies: • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. • Ability to work independently and manage one’s time. • Ability to identify, interpret and evaluate system and network requirements. • Knowledge of computer hardware and software as it related to LAN/WAN. • Job Duties and Responsibilities: • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. • Perform data backups and disaster recovery operations. • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. • Configure, monitor and maintain email applications or virus protection software. • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. • Plan, coordinate, and implement network security measures to protect data, software, and hardware. Perform other duties as assigned. Skills: • Bilingual – French and English • Basic diagnostic and troubleshooting abilities • Experience working with Knowledge Base (“KB”), following procedures, • Familiar with store system environment (Client will provide training) • Good communicator Responsibilities: • Provide Level one (1) Break/Fix (“B/F”) support on the Symbol MC9200 Zebra equipment. • Repair and configuration • Replacement of the keyboard and / or screen • Diagnostic and basic trouble shooting • Manage tickets in Client’s IT Service Management (“ITSM”) systemAdvantagesDescription: Summary: • Install, configure, and support an organization’s local area network (LAN), wide area network (WAN) and Internet system or a segment of a network system. • Responsible for monitoring network to ensure network availability to all system users. Education/Experience: • Associate degree in computer related field required. • Bachelor degree in computer science preferred. • Entry level to 2 years experience required. Skills and Competencies: • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. • Ability to work independently and manage one’s time. • Ability to identify, interpret and evaluate system and network requirements. • Knowledge of computer hardware and software as it related to LAN/WAN. • Job Duties and Responsibilities: • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. • Perform data backups and disaster recovery operations. • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. • Configure, monitor and maintain email applications or virus protection software. • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. • Plan, coordinate, and implement network security measures to protect data, software, and hardware. Perform other duties as assigned. Skills: • Bilingual – French and English • Basic diagnostic and troubleshooting abilities • Experience working with Knowledge Base (“KB”), following procedures, • Familiar with store system environment (Client will provide training) • Good communicator Responsibilities: • Provide Level one (1) Break/Fix (“B/F”) support on the Symbol MC9200 Zebra equipment. • Repair and configuration • Replacement of the keyboard and / or screen • Diagnostic and basic trouble shooting • Manage tickets in Client’s IT Service Management (“ITSM”) systemResponsibilitiesDescription: Summary: • Install, configure, and support an organization’s local area network (LAN), wide area network (WAN) and Internet system or a segment of a network system. • Responsible for monitoring network to ensure network availability to all system users. Education/Experience: • Associate degree in computer related field required. • Bachelor degree in computer science preferred. • Entry level to 2 years experience required. Skills and Competencies: • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. • Ability to work independently and manage one’s time. • Ability to identify, interpret and evaluate system and network requirements. • Knowledge of computer hardware and software as it related to LAN/WAN. • Job Duties and Responsibilities: • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. • Perform data backups and disaster recovery operations. • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. • Configure, monitor and maintain email applications or virus protection software. • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. • Plan, coordinate, and implement network security measures to protect data, software, and hardware. Perform other duties as assigned. Skills: • Bilingual – French and English • Basic diagnostic and troubleshooting abilities • Experience working with Knowledge Base (“KB”), following procedures, • Familiar with store system environment (Client will provide training) • Good communicator Responsibilities: • Provide Level one (1) Break/Fix (“B/F”) support on the Symbol MC9200 Zebra equipment. • Repair and configuration • Replacement of the keyboard and / or screen • Diagnostic and basic trouble shooting • Manage tickets in Client’s IT Service Management (“ITSM”) systemQualificationsDescription: Summary: • Install, configure, and support an organization’s local area network (LAN), wide area network (WAN) and Internet system or a segment of a network system. • Responsible for monitoring network to ensure network availability to all system users. Education/Experience: • Associate degree in computer related field required. • Bachelor degree in computer science preferred. • Entry level to 2 years experience required. Skills and Competencies: • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. • Ability to work independently and manage one’s time. • Ability to identify, interpret and evaluate system and network requirements. • Knowledge of computer hardware and software as it related to LAN/WAN. • Job Duties and Responsibilities: • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. • Perform data backups and disaster recovery operations. • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. • Configure, monitor and maintain email applications or virus protection software. • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. • Plan, coordinate, and implement network security measures to protect data, software, and hardware. Perform other duties as assigned. Skills: • Bilingual – French and English • Basic diagnostic and troubleshooting abilities • Experience working with Knowledge Base (“KB”), following procedures, • Familiar with store system environment (Client will provide training) • Good communicator Responsibilities: • Provide Level one (1) Break/Fix (“B/F”) support on the Symbol MC9200 Zebra equipment. • Repair and configuration • Replacement of the keyboard and / or screen • Diagnostic and basic trouble shooting • Manage tickets in Client’s IT Service Management (“ITSM”) systemSummaryDescription: Summary: • Install, configure, and support an organization’s local area network (LAN), wide area network (WAN) and Internet system or a segment of a network system. • Responsible for monitoring network to ensure network availability to all system users. Education/Experience: • Associate degree in computer related field required. • Bachelor degree in computer science preferred. • Entry level to 2 years experience required. Skills and Competencies: • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. • Ability to work independently and manage one’s time. • Ability to identify, interpret and evaluate system and network requirements. • Knowledge of computer hardware and software as it related to LAN/WAN. • Job Duties and Responsibilities: • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. • Perform data backups and disaster recovery operations. • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. • Configure, monitor and maintain email applications or virus protection software. • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. • Plan, coordinate, and implement network security measures to protect data, software, and hardware. Perform other duties as assigned. Skills: • Bilingual – French and English • Basic diagnostic and troubleshooting abilities • Experience working with Knowledge Base (“KB”), following procedures, • Familiar with store system environment (Client will provide training) • Good communicator Responsibilities: • Provide Level one (1) Break/Fix (“B/F”) support on the Symbol MC9200 Zebra equipment. • Repair and configuration • Replacement of the keyboard and / or screen • Diagnostic and basic trouble shooting • Manage tickets in Client’s IT Service Management (“ITSM”) systemRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Brampton, Ontario
      • Contract
      • $18.30 per hour
      Project Coordinators x 3 - Telecommunications - 12 months - BramptonLooking three project coordinators in Brampton to join one of Canada's largest telecommunications companies on an exciting deployment/expansion project. Individuals will demonstrate excellent communication ability, be able to organize and facilitate effective and efficient project milestone coordination meetings, be extremely detailed oriented, and possess advanced MS Excel ability.AdvantagesHighly visible project working with one of Canada's largest Telecommunications Providers.ResponsibilitiesThe Planning Support Coordinator will work directly with Engineering team members in coordinating the delivery of core project components.• The position will report directly to the ANS Manager with the principal tasks of:• Monitoring and follow-up on missing or errant project data in RPATS and Excel• Monitor and report on project SOI’s and committed dates• Facilitating project milestone meetings• Be the central point of contact for all project hand-offs• Preparation and distribution of project reports• Track project financials committed and spent to budget through recording purchase orders and invoicing• Track and report on addendum requests• Central point of contact for project issuance and as-built return• Monitor and record requisitions on material orders• Monitor and report on permit expiration dates, in-service dates and SOI commitmentsQualifications• 2 years’ experience (previous experience of working in a professional environment/ project management is considered an asset).• 2 years’ experience working in a Wireline Networks environment• Possess advanced MS Excel with strong MS Office Word and Power Point• Able to work well in a team environment• Experience with RPATS is a definite asset.• Detail-oriented, with an emphasis on quality of work.• Proven exceptional work-ethic, self-motivated, and highly driven.• Excellent written communication ability with strong verbal communication ability• Excellent organizational skills.• Must be flexible and willing to perform other duties as required.SummaryInterested applicants are encouraged to apply, those qualified will be contacted by a recruiter for the next steps. Don't delay, apply today!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Project Coordinators x 3 - Telecommunications - 12 months - BramptonLooking three project coordinators in Brampton to join one of Canada's largest telecommunications companies on an exciting deployment/expansion project. Individuals will demonstrate excellent communication ability, be able to organize and facilitate effective and efficient project milestone coordination meetings, be extremely detailed oriented, and possess advanced MS Excel ability.AdvantagesHighly visible project working with one of Canada's largest Telecommunications Providers.ResponsibilitiesThe Planning Support Coordinator will work directly with Engineering team members in coordinating the delivery of core project components.• The position will report directly to the ANS Manager with the principal tasks of:• Monitoring and follow-up on missing or errant project data in RPATS and Excel• Monitor and report on project SOI’s and committed dates• Facilitating project milestone meetings• Be the central point of contact for all project hand-offs• Preparation and distribution of project reports• Track project financials committed and spent to budget through recording purchase orders and invoicing• Track and report on addendum requests• Central point of contact for project issuance and as-built return• Monitor and record requisitions on material orders• Monitor and report on permit expiration dates, in-service dates and SOI commitmentsQualifications• 2 years’ experience (previous experience of working in a professional environment/ project management is considered an asset).• 2 years’ experience working in a Wireline Networks environment• Possess advanced MS Excel with strong MS Office Word and Power Point• Able to work well in a team environment• Experience with RPATS is a definite asset.• Detail-oriented, with an emphasis on quality of work.• Proven exceptional work-ethic, self-motivated, and highly driven.• Excellent written communication ability with strong verbal communication ability• Excellent organizational skills.• Must be flexible and willing to perform other duties as required.SummaryInterested applicants are encouraged to apply, those qualified will be contacted by a recruiter for the next steps. Don't delay, apply today!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      Job title: Lvl.1-2 support TechnicianDuration: 12 months (renewable)Openings: 1Your missionAs an IT service desk Specialist, your mission is to improve the user experience by providing a Hight class service.You are responsible for prioritize requests, resolve first level end-user access problems, trigger required changes, and where required, escalate request to IT team membersIn this role, you are requested to be available to work on the day & shift night and week-end.Your Role & Main Responsibilities· Be an active contributor to the employee experience· Respond, research, resolve, assign and escalate end-user requests.· Document customer interactions using ticket management software.· Manage access requests according to information security policies and procedures.· Respond to incoming and outgoing IT Support calls with respect to the IT Security policies and processesBe contributor to elevate the IT service desk function· Contribute to the incident management process (incident identification and classification, problem investigation, incidents solutions and escalation).· Trigger change management processes on hardware software and other information assets.· Provide analysis of IT Support metrics (requests, incidents, etc..)· Provide overall escalation management and technical solutions when issues are reported to them, including but not limited to, review of open issues daily, updating our customers on the status of their escalated cases, and assisting in the reproduction of issues.· Be an inspirational and motivational colleague· Share your knowledge with the team members & Contribute to the Team Knowledge Base· Contribute to the collaborative and stimulating work environment· Be a change agent & Agile mindset promoter· Be connected to the industry to know tendencies and suggest innovative ideasYour Qualifications· Be interested to work in an environment using Kanban methodologies· Display strong customer service skills and interpersonal skills.· Ability to explain complex IT concepts in simple terms· Possess strong analytical and problem-solving skills· Possess strong documentation and communication skills.· Desire to investigate problems.· Able to accurately follow written technical work instructions.· Bilingual, French and English.Technical skills· Possess knowledge of Active Directory, Microsoft Windows, and Office365 (O365).· Possess knowledge of tools such as SCCM/Intune, Jira, PowerShell, and Azure AD are considered strong assets.· Display information technology security awareness.AdvantagesPlease contact your Randstad Recruitment Consultant to learn more of the advantages and benefits of this roleResponsibilitiesYour Role & Main Responsibilities· Be an active contributor to the employee experience· Respond, research, resolve, assign and escalate end-user requests.· Document customer interactions using ticket management software.· Manage access requests according to information security policies and procedures.· Respond to incoming and outgoing IT Support calls with respect to the IT Security policies and processesBe contributor to elevate the IT service desk function· Contribute to the incident management process (incident identification and classification, problem investigation, incidents solutions and escalation).· Trigger change management processes on hardware software and other information assets.· Provide analysis of IT Support metrics (requests, incidents, etc..)· Provide overall escalation management and technical solutions when issues are reported to them, including but not limited to, review of open issues daily, updating our customers on the status of their escalated cases, and assisting in the reproduction of issues.· Be an inspirational and motivational colleague· Share your knowledge with the team members & Contribute to the Team Knowledge Base· Contribute to the collaborative and stimulating work environment· Be a change agent & Agile mindset promoter· Be connected to the industry to know tendencies and suggest innovative ideasQualificationsYour Qualifications· Be interested to work in an environment using Kanban methodologies· Display strong customer service skills and interpersonal skills.· Ability to explain complex IT concepts in simple terms· Possess strong analytical and problem-solving skills· Possess strong documentation and communication skills.· Desire to investigate problems.· Able to accurately follow written technical work instructions.· Bilingual, French and English.Technical skills· Possess knowledge of Active Directory, Microsoft Windows, and Office365 (O365).· Possess knowledge of tools such as SCCM/Intune, Jira, PowerShell, and Azure AD are considered strong assets.· Display information technology security awareness.SummaryJob title: Lvl.1-2 support TechnicianDuration: 12 months (renewable)Openings: 1Your missionAs an IT service desk Specialist, your mission is to improve the user experience by providing a Hight class service.You are responsible for prioritize requests, resolve first level end-user access problems, trigger required changes, and where required, escalate request to IT team membersIn this role, you are requested to be available to work on the day & shift night and week-end.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Job title: Lvl.1-2 support TechnicianDuration: 12 months (renewable)Openings: 1Your missionAs an IT service desk Specialist, your mission is to improve the user experience by providing a Hight class service.You are responsible for prioritize requests, resolve first level end-user access problems, trigger required changes, and where required, escalate request to IT team membersIn this role, you are requested to be available to work on the day & shift night and week-end.Your Role & Main Responsibilities· Be an active contributor to the employee experience· Respond, research, resolve, assign and escalate end-user requests.· Document customer interactions using ticket management software.· Manage access requests according to information security policies and procedures.· Respond to incoming and outgoing IT Support calls with respect to the IT Security policies and processesBe contributor to elevate the IT service desk function· Contribute to the incident management process (incident identification and classification, problem investigation, incidents solutions and escalation).· Trigger change management processes on hardware software and other information assets.· Provide analysis of IT Support metrics (requests, incidents, etc..)· Provide overall escalation management and technical solutions when issues are reported to them, including but not limited to, review of open issues daily, updating our customers on the status of their escalated cases, and assisting in the reproduction of issues.· Be an inspirational and motivational colleague· Share your knowledge with the team members & Contribute to the Team Knowledge Base· Contribute to the collaborative and stimulating work environment· Be a change agent & Agile mindset promoter· Be connected to the industry to know tendencies and suggest innovative ideasYour Qualifications· Be interested to work in an environment using Kanban methodologies· Display strong customer service skills and interpersonal skills.· Ability to explain complex IT concepts in simple terms· Possess strong analytical and problem-solving skills· Possess strong documentation and communication skills.· Desire to investigate problems.· Able to accurately follow written technical work instructions.· Bilingual, French and English.Technical skills· Possess knowledge of Active Directory, Microsoft Windows, and Office365 (O365).· Possess knowledge of tools such as SCCM/Intune, Jira, PowerShell, and Azure AD are considered strong assets.· Display information technology security awareness.AdvantagesPlease contact your Randstad Recruitment Consultant to learn more of the advantages and benefits of this roleResponsibilitiesYour Role & Main Responsibilities· Be an active contributor to the employee experience· Respond, research, resolve, assign and escalate end-user requests.· Document customer interactions using ticket management software.· Manage access requests according to information security policies and procedures.· Respond to incoming and outgoing IT Support calls with respect to the IT Security policies and processesBe contributor to elevate the IT service desk function· Contribute to the incident management process (incident identification and classification, problem investigation, incidents solutions and escalation).· Trigger change management processes on hardware software and other information assets.· Provide analysis of IT Support metrics (requests, incidents, etc..)· Provide overall escalation management and technical solutions when issues are reported to them, including but not limited to, review of open issues daily, updating our customers on the status of their escalated cases, and assisting in the reproduction of issues.· Be an inspirational and motivational colleague· Share your knowledge with the team members & Contribute to the Team Knowledge Base· Contribute to the collaborative and stimulating work environment· Be a change agent & Agile mindset promoter· Be connected to the industry to know tendencies and suggest innovative ideasQualificationsYour Qualifications· Be interested to work in an environment using Kanban methodologies· Display strong customer service skills and interpersonal skills.· Ability to explain complex IT concepts in simple terms· Possess strong analytical and problem-solving skills· Possess strong documentation and communication skills.· Desire to investigate problems.· Able to accurately follow written technical work instructions.· Bilingual, French and English.Technical skills· Possess knowledge of Active Directory, Microsoft Windows, and Office365 (O365).· Possess knowledge of tools such as SCCM/Intune, Jira, PowerShell, and Azure AD are considered strong assets.· Display information technology security awareness.SummaryJob title: Lvl.1-2 support TechnicianDuration: 12 months (renewable)Openings: 1Your missionAs an IT service desk Specialist, your mission is to improve the user experience by providing a Hight class service.You are responsible for prioritize requests, resolve first level end-user access problems, trigger required changes, and where required, escalate request to IT team membersIn this role, you are requested to be available to work on the day & shift night and week-end.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Mississauga, Ontario
      • Contract
      Do you enjoy sales and providing support to the sales team? Are you experienced in building rapport with potential and maintaining relationships with existing clients? Do you like being a part of sales and promotional activities? Are you looking for your next challenge to work for a fast-paced engaging organization with opportunities for growth? If your answer is yes! then we have an opportunity for you.We are looking to hire an Inside Sales & Support Representative for our client in Mississauga. The company is into mortgage brokerage and has grown to become a multi-faceted and award-winning leader in the Canadian non-bank financial services market. This is a WFH opportunity. The ideal candidate will have experience in effectively working in a fast-paced environment, exceptional tech and excel skills and the ability to juggle multiple tasks and deadlines simultaneously. AdvantagesWhat’s in it for you as the next Inside Sales and Support Rep?•Competitive pay rate of $22/hr •Monday to Friday - 09:00 AM till 05:00 PM •4 - months temp contract with a high chance of extension and permanency for the right candidate with the right skillset •Work from the comfort of your home!•Great working culture; Dynamic, inclusive and supporting environmentResponsibilitiesWhat you’ll be doing as Inside Sales and Support Representative?•Foster and support client relationships by liaising with clients•Respond to requests and proactively problem-solving•Support the advisors in the growth of business•Proactively call incoming leads within 24-48 hours of receiving the request for information•Liaison with the Investment advisor for potential clients; providing marketing documents to the clients•Other ad-hoc duties as assigned QualificationsYou are a perfect fit for the role of Inside Sales and Support Representative if you have: •2 years of sales experience dealing with mortgages and other investment products•Post-secondary education •Advanced skills in Microsoft Office particularly Word, Excel, PowerPoint and Outlook•Well organized, able to work in a fast-paced environment•Able to manage multiple priorities, projects & tasks simultaneously•Excellent verbal and written communication skills with a high level of professionalism.•Strong organizational skills and meticulous attention to detailSummaryIf you feel you're a great fit for this role, please apply immediately. Please send your resume directly to Aqsa Jafri at aqsa.jafri@randstad.ca, along with a synopsis of your experience , with the subject line: Inside Sales and Support Representative Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Corporate Administration/Operational support, such as Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry and other Operational support roles. Please reach out to aqsa.jafri@randstad.ca, along with your resume. Logistics, Supply Chain & Manufacturing Administration/Operational support, such as Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry and Warehouse Administration. Please reach out to natasha.villafria@randstad.ca, along with your resumeRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you enjoy sales and providing support to the sales team? Are you experienced in building rapport with potential and maintaining relationships with existing clients? Do you like being a part of sales and promotional activities? Are you looking for your next challenge to work for a fast-paced engaging organization with opportunities for growth? If your answer is yes! then we have an opportunity for you.We are looking to hire an Inside Sales & Support Representative for our client in Mississauga. The company is into mortgage brokerage and has grown to become a multi-faceted and award-winning leader in the Canadian non-bank financial services market. This is a WFH opportunity. The ideal candidate will have experience in effectively working in a fast-paced environment, exceptional tech and excel skills and the ability to juggle multiple tasks and deadlines simultaneously. AdvantagesWhat’s in it for you as the next Inside Sales and Support Rep?•Competitive pay rate of $22/hr •Monday to Friday - 09:00 AM till 05:00 PM •4 - months temp contract with a high chance of extension and permanency for the right candidate with the right skillset •Work from the comfort of your home!•Great working culture; Dynamic, inclusive and supporting environmentResponsibilitiesWhat you’ll be doing as Inside Sales and Support Representative?•Foster and support client relationships by liaising with clients•Respond to requests and proactively problem-solving•Support the advisors in the growth of business•Proactively call incoming leads within 24-48 hours of receiving the request for information•Liaison with the Investment advisor for potential clients; providing marketing documents to the clients•Other ad-hoc duties as assigned QualificationsYou are a perfect fit for the role of Inside Sales and Support Representative if you have: •2 years of sales experience dealing with mortgages and other investment products•Post-secondary education •Advanced skills in Microsoft Office particularly Word, Excel, PowerPoint and Outlook•Well organized, able to work in a fast-paced environment•Able to manage multiple priorities, projects & tasks simultaneously•Excellent verbal and written communication skills with a high level of professionalism.•Strong organizational skills and meticulous attention to detailSummaryIf you feel you're a great fit for this role, please apply immediately. Please send your resume directly to Aqsa Jafri at aqsa.jafri@randstad.ca, along with a synopsis of your experience , with the subject line: Inside Sales and Support Representative Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Corporate Administration/Operational support, such as Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry and other Operational support roles. Please reach out to aqsa.jafri@randstad.ca, along with your resume. Logistics, Supply Chain & Manufacturing Administration/Operational support, such as Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry and Warehouse Administration. Please reach out to natasha.villafria@randstad.ca, along with your resumeRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Contract
      Our team is growing !We have an immediate hiring requirement for an SAP FICO Technical / Functional Support person.The resource predominantly will be working on Day to day production support and if there is bandwidth – will work on any of the multiple ongoing projects.  This is an exciting time to join our team and be part of our growing and fast paced environment !AdvantagesCome work with one of the largest eCommerce firms in Canada and be part of a growing team !ResponsibilitiesPosition Responsibilities:·               - Provide support for the Day to day operations of the existing Canadian Retail application for Finance space·               - Perform design for approved defect or enhancement changes; document design requirements in a Functional Specification document.·               - For technical solutions requiring ABAP development, partner with Development Team members to translate functional requirements/design into technical specifications.·               - Follow approved project guidelines and methodologies for supporting system changes.·               - Conduct unit testing for approved system changes - document test cases, execute and validate tests.·               - Coordinate User Acceptance testing (UAT) with Business Stakeholders.·               - Interface with Business Stakeholders, IT Infrastructure teams, Development teams to ensure that business requirements are properly configured within a software package. Experience/Knowledge Required: ·               - Experienced SAP individual with minimum three years of FI production support experience handling all the FI areas – GL/AP/AR·               - Understanding of end-to-end purchase-to-pay lifecycle (master data, procurement, receiving, invoice receipt and matching, payment processing)·               - Strong FI – MM integration and FI & SD integration process knowledge and hands on configuration experience·               - Understanding of EDI and B2B processes beneficial·                - Understanding of SAP lifecycle development ·    &