5 jobs found for Technical Writer

Our client, a leader in the education industry, is looking for a Technical Writer for an initial 5 month contract with the potential to extend.This person will:1. Advance the projects strategic and tactical interests through the production of professional, ,effective, and technical-oriented documentation, diagrams, policies, and procedures.2. Coordinate, write, and reviewing living documents regarding operational and user support materials.Advantages- this position can be done entirely REMOTELY- potential for extension of the contractResponsibilitiesDELIVERABLES AND OBJECTIVES• Coordinate, write and review documentation, including process and user documents.• Coordinate, write and review Visio diagrams, including network diagrams, data-flow diagrams, activity diagrams and event-driven process chains.• Maintain a high degree of knowledge/expertise in the use of computer operating systems, software applications, computer networking, and other aspects of information technology.• Update, share and communicate updated version of documents.• Prepare, equip and support individuals to successfully adopt change management in order to drive organizational success and outcomes.• Prepare reports in support of Regulatory Compliance activities• Perform background preparation, fact-checking and translation of technical information into accurate text that is understandable, readable, and appropriate to the audience and medium.• Review and edit documents to correct for structure, grammar, style, and persuasiveness.• Provide project management support, including meeting minutes.• Contribute to data collection processes with relations to the OHDP-Q platformQualificationsEXPERIENCE & QUALIFICATIONS:To effectively address these deliverables, the following work experience and qualification arerequired:• University degree in Engineering or Technical communications, English or a related field.• Minimum of five (5) years’ experience in a technical writing role; experience with preparation of individual and multi-author technical documents in a university or public sector environment is preferred.• Proficiency at written document and procedures is required.• Experience in a research-driven academic environment is preferred.• Ability to work independently.• Capable of maintaining multiple tasks and reports as needed.• Consideration may be given to an equivalent combination of education and experience.• Very strong analytical and problem-solving / troubleshooting skills to understand problems or assist in systems design / development as well as research solutions for problems that may have no readily available support.• Effective interpersonal and communication (verbal and written) skills to interact with both technical and non-technical staff and clients at all levels.Summary- Minimum of five (5) years’ experience in a technical writing role; experience with preparation of individual and multi-author technical documents in a university or public sector environment is preferred.• Proficiency at written document and procedures is required.• Experience in a research-driven academic environment is preferred.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

We are presently recruiting for a Technical Writer!!!The Technical Writer is primarily responsible for developing a wide range of communication materials at our client site. The individual will do this through the gathering and analyzing of technical and product information from various sources to document new or changing product functionality. These materials will include developer-focused integration and solution manuals and diagrams, training material, and product documentation, as well as business user product usage material.As this is a newly created role, we’re looking for a self-starter who will show us their expertise in technical writing and will make it their mission to make processes easy to understand and products a breeze to use. And as the role continues to evolve, there may be future focus on producing moreelaborate marketing collateral creation, such as white papers, eBooks, and similar.Specific Responsibilities:• Obtain a deep understanding of our products through the gathering of technical information from subject matter experts across various functional departments, specifically from software developers and quality assurance, technical solutions architects and product managers• Build relationships with subject matter experts to ensure depth, breadth, and accuracy of documentation• Consolidate a variety of complex information into intuitive and cohesive documentation structures, including potentially in-product user help and tips• Develop and revise documentation in a number of formats, including Confluence pages, Word, Excel, PDF documents, process and workflow diagrams, and technical and operational specifications, including architectural diagrams• Prepare charts, graphics, and screen captures to illustrate material• Deliver incrementally while keeping track of versions, change histories, and outstanding issues• Assist in planning, scheduling, and tracking documentation work to meet release dates and internal and external deliverables.• Publish and maintain templates ensuring a polished and consistent "look and feel"• Create tutorials and key concept videos; this may include periodic webinars for new product release features• Provide regular reporting updates on documentation progress and make recommendations on how to implement new processes or improve on existing onesCapability Requirements – education, skills & experience• Post-secondary education with a degree or certification in technical writing, english,journalism, or literature degree preferred• You have studied best practices for business, technical and operational documentation, andexperience with technical documentation tools• Minimum 3 years’ of prior applicable technical writing experience interacting/assistingsoftware development firms that specialize in developing large and complex applications• Minimum 3 years’ of prior experience creating developer-focused documentation like API,process flows, and architectural documentation will be a strong asset• The individual will either be familiar with marketing technology in general, and loyaltymarketing in particular - or will become knowledgeable in these and adjacent market andtechnology spaces over time.• Must have demonstrated experience in technical writing, proposal design, storytelling, andstrategic messaging, in delivering competitive proposals• Must be proficient in Microsoft Office, including Microsoft Word, Excel, Powerpoint andVisio• Strong knowledge of XML, HTML, and CSS• Strong knowledge of SnagIt, Camtasia or similar screen capture applications• Has the proven ability to learn new and complex concepts quickly and apply them correctly.• Is a self-starter that takes initiative, is resourceful and self-motived and drives projects toexcellenceAdvantagesNewly created roleStill remote for now but in New Year, likely back to office in Hybrid model.Team is 3-5 peopleMust have strong technical writing background.ResponsibilitiesSpecific Responsibilities:• Obtain a deep understanding of our products through the gathering of technical informationfrom subject matter experts across various functional departments, specifically fromsoftware developers and quality assurance, technical solutions architects and productmanagers• Build relationships with subject matter experts to ensure depth, breadth, and accuracy ofdocumentation• Consolidate a variety of complex information into intuitive and cohesive documentationstructures, including potentially in-product user help and tips• Develop and revise documentation in a number of formats, including Confluence pages,Word, Excel, PDF documents, process and workflow diagrams, and technical andoperational specifications, including architectural diagrams• Prepare charts, graphics, and screen captures to illustrate material• Deliver incrementally while keeping track of versions, change histories, and outstandingissuesAssist in planning, scheduling, and tracking documentation work to meet release dates andinternal and external deliverables.• Publish and maintain templates ensuring a polished and consistent "look and feel"• Create tutorials and key concept videos; this may include periodic webinars for new productrelease features• Provide regular reporting updates on documentation progress and make recommendationson how to implement new processes or improve on existing ones QualificationsCapability Requirements – education, skills & experience• Post-secondary education with a degree or certification in technical writing, english,journalism, or literature degree preferred• You have studied best practices for business, technical and operational documentation, andexperience with technical documentation tools• Minimum 3 years’ of prior applicable technical writing experience interacting/assistingsoftware development firms that specialize in developing large and complex applications• Minimum 3 years’ of prior experience creating developer-focused documentation like API,process flows, and architectural documentation will be a strong asset• The individual will either be familiar with marketing technology in general, and loyaltymarketing in particular - or will become knowledgeable in these and adjacent market andtechnology spaces over time.• Must have demonstrated experience in technical writing, proposal design, storytelling, andstrategic messaging, in delivering competitive proposals• Must be proficient in Microsoft Office, including Microsoft Word, Excel, Powerpoint andVisio• Strong knowledge of XML, HTML, and CSS• Strong knowledge of SnagIt, Camtasia or similar screen capture applications• Has the proven ability to learn new and complex concepts quickly and apply them correctly.• Is a self-starter that takes initiative, is resourceful and self-motived and drives projects toexcellence.SummaryThe Technical Writer is primarily responsible for developing a wide range of communication materials at our client site. The individual will do this through the gathering and analyzing of technical and product information from various sources to document new or changing product functionality. These materials will include developer-focused integration and solution manuals and diagrams, training material, and product documentation, as well as business user product usage material.As this is a newly created role, we’re looking for a self-starter who will show us their expertise in technical writing and will make it their mission to make processes easy to understand and products a breeze to use. And as the role continues to evolve, there may be future focus on producing moreelaborate marketing collateral creation, such as white papers, eBooks, and similar.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Technical Writer Location : Montréal / RemoteDuration: 12 months renewable Responsibilities:•Learn new technologies using various software tools to create documents•Determine requirements for Technical Documentation•Gather data from technical staff through emails, interviews, etc.•Read and analyze schematics and engineering drawings•Collaborate and interact with Product Specialist, Technical Authority, and Technical Instructors to verify content•Plan, research, write and edit hardware and software user documentation•Author documents using S1000D XML Editor and MS Word•Customize data based on the differences in the BOM, schematics, drawings, etc.•Perform desktop validation (i.e., compare engineering documentation versus data module content) and hands-on validation•Conduct internal Peer Reviews•Coordinate reviews and signoff processes•Provide innovative ideas and solution to improve documentation and documentation processesQualifications:•University degree or College diploma in Communications, Computer Science•3-5 years of experience as a Technical Writer•Excellent French and English oral and written communication skills, with an attention to detail and an aptitude for understanding and explaining technical information•Ability to work under pressure and to easily flow with change to priorities and projects•Organized, with an ability to manage time and adapt to changing requirements•Able to work independently and as part of a team•Proficient in S1000D XML authoring tool and Microsoft Office•Knowledge of HTML and DITAAdvantagesPlease contact your Randstad Recruitment Consultant to learn more of the advantages and benefits of this roleResponsibilities•Learn new technologies using various software tools to create documents•Determine requirements for Technical Documentation•Gather data from technical staff through emails, interviews, etc.•Read and analyze schematics and engineering drawings•Collaborate and interact with Product Specialist, Technical Authority, and Technical Instructors to verify content•Plan, research, write and edit hardware and software user documentation•Author documents using S1000D XML Editor and MS Word•Customize data based on the differences in the BOM, schematics, drawings, etc.•Perform desktop validation (i.e., compare engineering documentation versus data module content) and hands-on validation•Conduct internal Peer Reviews•Coordinate reviews and signoff processes•Provide innovative ideas and solution to improve documentation and documentation processesQualifications•University degree or College diploma in Communications, Computer Science•3-5 years of experience as a Technical Writer•Excellent French and English oral and written communication skills, with an attention to detail and an aptitude for understanding and explaining technical information•Ability to work under pressure and to easily flow with change to priorities and projects•Organized, with an ability to manage time and adapt to changing requirements•Able to work independently and as part of a team•Proficient in S1000D XML authoring tool and Microsoft Office•Knowledge of HTML and DITASummaryTechnical Writer Location : Montréal / RemoteDuration: 12 months renewable Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Technical Writer Level 2 ***3 months, 7 hour days, 296 hours total.******Reliability clearance******No incumbent******Remote***Description of Duties and Responsibilities: The key duties and responsibilities include, but are not limited to, the following:a)Draft a user manual(s) based on new and existing operational business requirements and workflow processesb)Update the layout of the manual(s)c)Update a table of contents for the manual(s) and write or edit the required contentd)Gather information from relevant internal stakeholders concerning the business requirements and processes required for the content of the manual(s)e)Investigate the accuracy or identify gaps in the information collected by making direct use of the material being documentedf)Prepare or coordinate the preparation of any required templates, illustrations, process maps and diagramsg)Use word-processing, desktop publishing and graphics software packages to produce final camera-ready copyh)Review documentation standards and the existing project documentationi)Determine documentation requirements and make plans for meeting themj)Perform job, task, and/or content analysis; andk)Communicate effectively by visual, oral, and written form with individuals, small group, and in front of large audiences.Additional Resource Requirements: The proposed Assigned Persons (Resources) should have the following requirements, at a minimum:a)At least three (3) years previous relevant experience as a Technical Writer b)At least three (3) years previous relevant experience developing operational or business manuals that illustrate end-to-end workflow processesc)Experience preparing or coordinating the preparation of any required templates, illustrations, process maps and diagramsd)Experience with PowerPoint and MS Office e)Post-secondary degree/diploma in a related fieldf)Reliability clearanceThe following requirements are considered an asset:a)Fluency in both official languages is considered a strong assetb)Knowledge of financial sector legislative and regulatory frameworkAdvantages3-month contract to start.100% remote.The opportunity of extension is possible.Primary Hours: 7-hour day (or portion thereof), between the hours of 8 a.m. to 6 p.m., Monday to Friday (except Statutory Holidays)ResponsibilitiesThe key duties and responsibilities include, but are not limited to, the following:a)Draft a user manual(s) based on new and existing operational business requirements and workflow processesb)Update the layout of the manual(s)c)Update a table of contents for the manual(s) and write or edit the required contentd)Gather information from relevant internal stakeholders concerning the business requirements and processes required for the content of the manual(s)e)Investigate the accuracy or identify gaps in the information collected by making direct use of the material being documentedf)Prepare or coordinate the preparation of any required templates, illustrations, process maps and diagramsg)Use word-processing, desktop publishing and graphics software packages to produce final camera-ready copyh)Review documentation standards and the existing project documentationi)Determine documentation requirements and make plans for meeting themj)Perform job, task, and/or content analysis; andk)Communicate effectively by visual, oral, and written form with individuals, small group, and in front of large audiences.QualificationsThe proposed Assigned Persons (Resources) should have the following requirements, at a minimum:a)At least three (3) years previous relevant experience as a Technical Writer b)At least three (3) years previous relevant experience developing operational or business manuals that illustrate end-to-end workflow processesc)Experience preparing or coordinating the preparation of any required templates, illustrations, process maps and diagramsd)Experience with PowerPoint and MS Office e)Post-secondary degree/diploma in a related fieldf)Reliability clearanceThe following requirements are considered an asset:a)Fluency in both official languages is considered a strong assetb)Knowledge of financial sector legislative and regulatory frameworkSummaryTechnical Writer Level 2 ***3 months, 7 hour days, 296 hours total.******Reliability clearance******No incumbent******Remote***Description of Duties and Responsibilities: The key duties and responsibilities include, but are not limited to, the following:a)Draft a user manual(s) based on new and existing operational business requirements and workflow processesb)Update the layout of the manual(s)c)Update a table of contents for the manual(s) and write or edit the required contentd)Gather information from relevant internal stakeholders concerning the business requirements and processes required for the content of the manual(s)e)Investigate the accuracy or identify gaps in the information collected by making direct use of the material being documentedf)Prepare or coordinate the preparation of any required templates, illustrations, process maps and diagramsg)Use word-processing, desktop publishing and graphics software packages to produce final camera-ready copyh)Review documentation standards and the existing project documentationi)Determine documentation requirements and make plans for meeting themj)Perform job, task, and/or content analysis; andk)Communicate effectively by visual, oral, and written form with individuals, small group, and in front of large audiences.Additional Resource Requirements: The proposed Assigned Persons (Resources) should have the following requirements, at a minimum:a)At least three (3) years previous relevant experience as a Technical Writer b)At least three (3) years previous relevant experience developing operational or business manuals that illustrate end-to-end workflow processesc)Experience preparing or coordinating the preparation of any required templates, illustrations, process maps and diagramsd)Experience with PowerPoint and MS Office e)Post-secondary degree/diploma in a related fieldf)Reliability clearanceThe following requirements are considered an asset:a)Fluency in both official languages is considered a strong assetb)Knowledge of financial sector legislative and regulatory frameworkRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Duties & Responsibilities:Candidates MUST HAVE qualifications in order to be interviewed:-demonstrated professional experience authoring technical documentation in DITA XML in a CCMS environment (Ixiasoft preferred) for a minimum of 2 years.- Must be able to work at either one of our Ontario offices (North York or Chatham Kent)- Must be able to work per the current hybrid model: 3 days onsite and 2 days remote (subject to change per provincial recommendations/conditions)• Work closely with engineers and other projects stakeholders including SMEs to create and publish technical standards, procedures, and other documentation to support the design, construction, and maintenance of natural gas distribution systems.• Understand and translate complex technical concepts into clear, concise, and accurate technical documentation targeting a wide range of audiences.• Ensure that engineering documentation and communications follow established writing rules, company standards, and legal requirements.• Contribute to the maintenance and upkeep of the writing style guide, document templates, and other internal processes and standards.• Perform copy/edit and provide suggestions for improving structure, presentation, and delivery of content to end-users to resolve information gaps and inconsistencies.• Create and update technical illustrations, graphics, and job aids as needed.• Provide guidance on technical writing principles to other members of the CM team and across Engineering as needed.• Provide suggestions for continuous improvement of existing department standards and processes.• Manage multiple streams of work and parallel deadlines.• Demonstrate strong work ethic in all areas.-Strong demonstrated time management skills.-Strong candidates will be those who take initiative and work well under minimal supervision, acting as project managers for all their documentation projects.-Displays positive attitude and team spirit.-Comfortable conducting and leading meetings with clients and other project stakeholders.-Very familiar with topic-based authoring and minimalist writing principles.-Demonstrate professional demeanor in all engagements both with clients and team members.-Able to adapt to digital transformation initiatives.-Demonstrate short learning curve when exposed to new DITA XML conceptsPreferred experience:-Sharepoint-Adobe Experience Manager-JIRAAdvantagesPreferred experience:-Sharepoint-Adobe Experience Manager-JIRA-Strong candidates will be those who take initiative and work well under minimal supervision, acting as project managers for all their documentation projects.ResponsibilitiesDuties & Responsibilities:Candidates MUST HAVE qualifications in order to be interviewed:-demonstrated professional experience authoring technical documentation in DITA XML in a CCMS environment (Ixiasoft preferred) for a minimum of 2 years.- Must be able to work at either one of our Ontario offices (North York or Chatham Kent)- Must be able to work per the current hybrid model: 3 days onsite and 2 days remote (subject to change per provincial recommendations/conditions)• Work closely with engineers and other projects stakeholders including SMEs to create and publish technical standards, procedures, and other documentation to support the design, construction, and maintenance of natural gas distribution systems.• Understand and translate complex technical concepts into clear, concise, and accurate technical documentation targeting a wide range of audiences.• Ensure that engineering documentation and communications follow established writing rules, company standards, and legal requirements.• Contribute to the maintenance and upkeep of the writing style guide, document templates, and other internal processes and standards.• Perform copy/edit and provide suggestions for improving structure, presentation, and delivery of content to end-users to resolve information gaps and inconsistencies.• Create and update technical illustrations, graphics, and job aids as needed.• Provide guidance on technical writing principles to other members of the CM team and across Engineering as needed.• Provide suggestions for continuous improvement of existing department standards and processes.• Manage multiple streams of work and parallel deadlines.• Demonstrate strong work ethic in all areas.-Strong demonstrated time management skills.-Strong candidates will be those who take initiative and work well under minimal supervision, acting as project managers for all their documentation projects.-Displays positive attitude and team spirit.-Comfortable conducting and leading meetings with clients and other project stakeholders.-Very familiar with topic-based authoring and minimalist writing principles.-Demonstrate professional demeanor in all engagements both with clients and team members.-Able to adapt to digital transformation initiatives.-Demonstrate short learning curve when exposed to new DITA XML conceptsPreferred experience:-Sharepoint-Adobe Experience Manager-JIRAQualificationsMin 3-5 years of Technical Writer experience.Strong experience in DITA, XML in a CCMS environment (Ixiasoft preferred)SummaryDuties & Responsibilities:Candidates MUST HAVE qualifications in order to be interviewed:-demonstrated professional experience authoring technical documentation in DITA XML in a CCMS environment (Ixiasoft preferred) for a minimum of 2 years.- Must be able to work at either one of our Ontario offices (North York or Chatham Kent)- Must be able to work per the current hybrid model: 3 days onsite and 2 days remote (subject to change per provincial recommendations/conditions)• Work closely with engineers and other projects stakeholders including SMEs to create and publish technical standards, procedures, and other documentation to support the design, construction, and maintenance of natural gas distribution systems.• Understand and translate complex technical concepts into clear, concise, and accurate technical documentation targeting a wide range of audiences.• Ensure that engineering documentation and communications follow established writing rules, company standards, and legal requirements.• Contribute to the maintenance and upkeep of the writing style guide, document templates, and other internal processes and standards.• Perform copy/edit and provide suggestions for improving structure, presentation, and delivery of content to end-users to resolve information gaps and inconsistencies.• Create and update technical illustrations, graphics, and job aids as needed.• Provide guidance on technical writing principles to other members of the CM team and across Engineering as needed.• Provide suggestions for continuous improvement of existing department standards and processes.• Manage multiple streams of work and parallel deadlines.• Demonstrate strong work ethic in all areas.-Strong demonstrated time management skills.-Strong candidates will be those who take initiative and work well under minimal supervision, acting as project managers for all their documentation projects.-Displays positive attitude and team spirit.-Comfortable conducting and leading meetings with clients and other project stakeholders.-Very familiar with topic-based authoring and minimalist writing principles.-Demonstrate professional demeanor in all engagements both with clients and team members.-Able to adapt to digital transformation initiatives.-Demonstrate short learning curve when exposed to new DITA XML conceptsPreferred experience:-Sharepoint-Adobe Experience Manager-JIRARandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.