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      • Montréal, Québec
      • Contract
      Reporting to the Director, Product Management, the Senior Product Operations Manager role is designed to create a best-in-class product department operating model by streamlining and standardizing processes, automating key tasks, improving efficiencies, reducing complexity, and fostering stronger and easier collaborations. With an entrepreneurial mind-set, the individual will be tasked with addressing the needs of the department to support the product team in delivering on strategic initiatives, as well as on the optimization of current products, to ensure delivery a world-class shopping experience. Focusing on people, tools, data, and processes, the Senior Product Operations Manager will work closely with Product Managers, as well as Engineers, UX Designers and Business Stakeholders.AdvantagesThis is a great 12 months contract opportunity! We have 2 positions opened.Please send your resume to guillaume.dion@randstad.ca if you are interested.ResponsibilitiesIn this role, you will: Process Enhancements and Streamlining ActivitiesReview the Product Department’s current processes & artifacts to streamline and standardize ways of working Research industry best practices on ways of working across product organisations.Lead the identification and definition of improved ways of working within the Product team and with Tech & the Company as a whole. Ensure cohesion across programs, initiatives and product life cycles, guiding product managers’ efforts.Manage the scoping, planning, implementation and adoption of new operating models, processes, tools and ways of working, organizational structures, roles and responsibilities, and competencies. Establish governance across new operating models and processes to enhance the product practice and drive effective execution of product strategies.Facilitate and standardize access to relevant information and analysis for the Product team.Build business cases to request new budget asks (eg. for new tools).Change managementLead and drive change readiness, to ensure effective adoption at the department-level by implementing a change management approach for new processes, tools and ways of working.Cultivating a strong product culturePut in place a product management best practices that will foster collaboration, experimentation, accountability & impact.Cultivate an environment of continuous learning, growth and high performing teams through new processes, tools, (eg. Community of Practices, ).Pair Coaching.Develop and maintain cross-functional relationships.QualificationsBachelor’s degree in Computer Science, Engineering, Business or a related field, Master's degree an assetA minimum of 7 years of relevant work experience, developing software / digital products and technologies (e.g. Retail, Mobile, POS technology)Experience working with Product Teams and Technology Organisations, in an Agile environmentExperience in high impact projects at a global scale and implementation of warehouse management systemExperience in cross-functional collaboration with Business, Operations, Finance and Technology teamsRelevant fashion retail experience, an assetStrong English skillsCreative thinker with excellent problem solving abilitiesStrong stakeholder management skills and ability to lead by influence across functional teamsStrong business acumen, entrepreneurial drive and technical understandingHighly analytical and detail orientedHighly organized, structured and has the ability to simplify complexity Strong communication skills, ability to influence, drive change through alignmentAbility to thrive in a fast-paced, performance-driven environmentSummaryReporting to the Director, Product Management, the Senior Product Operations Manager role is designed to create a best-in-class product department operating model by streamlining and standardizing processes, automating key tasks, improving efficiencies, reducing complexity, and fostering stronger and easier collaborations.
      Reporting to the Director, Product Management, the Senior Product Operations Manager role is designed to create a best-in-class product department operating model by streamlining and standardizing processes, automating key tasks, improving efficiencies, reducing complexity, and fostering stronger and easier collaborations. With an entrepreneurial mind-set, the individual will be tasked with addressing the needs of the department to support the product team in delivering on strategic initiatives, as well as on the optimization of current products, to ensure delivery a world-class shopping experience. Focusing on people, tools, data, and processes, the Senior Product Operations Manager will work closely with Product Managers, as well as Engineers, UX Designers and Business Stakeholders.AdvantagesThis is a great 12 months contract opportunity! We have 2 positions opened.Please send your resume to guillaume.dion@randstad.ca if you are interested.ResponsibilitiesIn this role, you will: Process Enhancements and Streamlining ActivitiesReview the Product Department’s current processes & artifacts to streamline and standardize ways of working Research industry best practices on ways of working across product organisations.Lead the identification and definition of improved ways of working within the Product team and with Tech & the Company as a whole. Ensure cohesion across programs, initiatives and product life cycles, guiding product managers’ efforts.Manage the scoping, planning, implementation and adoption of new operating models, processes, tools and ways of working, organizational structures, roles and responsibilities, and competencies. Establish governance across new operating models and processes to enhance the product practice and drive effective execution of product strategies.Facilitate and standardize access to relevant information and analysis for the Product team.Build business cases to request new budget asks (eg. for new tools).Change managementLead and drive change readiness, to ensure effective adoption at the department-level by implementing a change management approach for new processes, tools and ways of working.Cultivating a strong product culturePut in place a product management best practices that will foster collaboration, experimentation, accountability & impact.Cultivate an environment of continuous learning, growth and high performing teams through new processes, tools, (eg. Community of Practices, ).Pair Coaching.Develop and maintain cross-functional relationships.QualificationsBachelor’s degree in Computer Science, Engineering, Business or a related field, Master's degree an assetA minimum of 7 years of relevant work experience, developing software / digital products and technologies (e.g. Retail, Mobile, POS technology)Experience working with Product Teams and Technology Organisations, in an Agile environmentExperience in high impact projects at a global scale and implementation of warehouse management systemExperience in cross-functional collaboration with Business, Operations, Finance and Technology teamsRelevant fashion retail experience, an assetStrong English skillsCreative thinker with excellent problem solving abilitiesStrong stakeholder management skills and ability to lead by influence across functional teamsStrong business acumen, entrepreneurial drive and technical understandingHighly analytical and detail orientedHighly organized, structured and has the ability to simplify complexity Strong communication skills, ability to influence, drive change through alignmentAbility to thrive in a fast-paced, performance-driven environmentSummaryReporting to the Director, Product Management, the Senior Product Operations Manager role is designed to create a best-in-class product department operating model by streamlining and standardizing processes, automating key tasks, improving efficiencies, reducing complexity, and fostering stronger and easier collaborations.

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