Quality Coordinator

• Career pathways that support your goals! 
• Excellent Benefits Package offering health options, life insurance, paid time off and more!
• Financial Benefits include 401(k) Retirement Plan, & Stock Options and the Extra Flex Benefit!
• Well-Being Benefits include EAP options, lifestyle Benefits, legal plan, critical illness, etc.
• Base Salary for Quality Coordinator starting at $70k plus - Profit-Sharing Bonus Program

At our Cascades facility in Wagram NC, you can develop your full potential, sustainably, by applying your expertise within the Tissue Group as the Quality Coordinator:

RESPONSIBILITIES

• Manage non‑conforming raw materials and finished products, quarantines, inspections, disposition decisions, supplier claims, and financial tracking.
• Oversee FP and RM non‑conformance systems, maintain SAP/Excel/MES data accuracy, investigate workmanship issues, and present findings in T2/T3 meetings.
• Handle complaint management and VOC activities, including entering and closing QIM complaints, communicating corrective actions, supporting product trials, completing qualification reports/COAs, and ensuring MES specifications are updated.
• Participate in VOC kickoff and post‑mortem meetings, driving follow‑up actions and supporting product qualification and improvement initiatives.
• Conduct plant audits and compliance activities, including LOTO checks, mock recalls, locker audits, hazardous waste reviews, and preparation for customer and certification audits.
• Support pest control and instrumentation programs, including report reviews, NC entry, instrument calibration scheduling, troubleshooting, and operator training on lab instruments.
• Maintain chemical management and quality training programs, LCT training, operator refresher courses, and onboarding for new Quality staff
• Serve as backup to the Quality Lead when required.

Bring out the best in yourself!

Every day, our colleagues choose to respect their true nature by contributing with passion to our mission.

RELEVANT EXPERIENCE & REQUIREMENTS

• High School Diploma Required
• QA experience desired
• Excellent analytical and problem-solving skills.
• Strong understanding of quality regulatory standards and certification frameworks, including BRCGS, GMP, ISO, and related industry requirements
• Strong communication and interpersonal skills that support change management in a continuous improvement environment
• Lean Manufacturing: Knowledge of lean manufacturing principles

We look forward to meeting you! 
 

About Cascades

Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. 

To be part of Cascades is to reveal the full potential of materials, people, and ideas. We are a source of possibilities since 1964. Cascades have been providing sustainable, innovative, and value-creating solutions in packaging, hygiene and recovery. Join 10,000 talents working in a network in almost 70 operating units located in North America.