Are you bilingual in French and English and looking for an immediate, short-term work-from-home opportunity? Do you have excellent customer service skills and meet the technical requirements for remote work? If so, we have the perfect contract for you!
...
Randstad Canada is seeking Bilingual Call Center Agents to assist with inbound inquiries related to a data breach. This is a crucial role where you'll provide support by answering customer questions based on a provided list of FAQs.
Job Title: Bilingual Call Center Agent à
Location: Anywhere in Canada (Remote)
Contract Duration: 1-2 weeks
Pay Rate: $20.00 per hour
Standard Operating Hours: Monday - Friday, 8:00 AM – 8:00 PM EST.
Early Shift: 8:00 AM – 4:00 PM
Late Shift : 12:00 PM – 8:00 PM
Advantages
This is a work-from-home role, meaning no commute and more time for you.
You'll start working right away after a quick, supportive training session.
We offer a competitive pay rate of $20/hour, providing an excellent opportunity to boost your income.
Plus, you'll be part of a supportive team, making a real impact by helping customers navigate important inquiries.
Responsibilities
As a Bilingual Call Center Agent, your main mission will be to provide exceptional support. This includes:
Warmly receiving inbound calls from customers with data breach inquiries.
Being the initial friendly point of contact, ensuring customers feel heard and understood.
Attentively listening to their concerns and providing accurate, pre-approved answers from our easy-to-use FAQ list.
Answering general questions and guiding customers effectively, always keeping a positive and empathetic tone. Your goal is to make their experience as smooth as possible!
Qualifications
What You'll Need
Bilingual: You must be fluent in both English and French. providing support from clients all across Canada
The ability to handle sensitive information with discretion is a major asset.
Customer Service Skills: We prefer some experience, but if you're a great communicator with a positive attitude, we still want to hear from you.
Your Own PC running Windows 10 or 11. (Sorry, Macs, Chromebooks, and tablets won't work.)
USB Port: An open USB port for your headset.
Internet: A stable connection with more than 10 Mbps.
Summary
Ready to kickstart your work-from-home career as a Bilingual Call Center Agent? This is a fantastic temporary opportunity to use your language skills and customer service passion to help people, all from the comfort of your home. With competitive pay, immediate start, and a supportive team, this role is perfect if you're looking for flexible work that makes a difference. Apply now and join our friendly team!
Send your resume to melissa.bertrand@randstad.ca or nicolas.lefort@randstad.ca
Customer : Remote Bilingual Call Center Agent - Data Leak Support
Location: Remote (Canada)
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you bilingual in French and English and looking for an immediate, short-term work-from-home opportunity? Do you have excellent customer service skills and meet the technical requirements for remote work? If so, we have the perfect contract for you!
Randstad Canada is seeking Bilingual Call Center Agents to assist with inbound inquiries related to a data breach. This is a crucial role where you'll provide support by answering customer questions based on a provided list of FAQs.
Job Title: Bilingual Call Center Agent à
Location: Anywhere in Canada (Remote)
Contract Duration: 1-2 weeks
Pay Rate: $20.00 per hour
Standard Operating Hours: Monday - Friday, 8:00 AM – 8:00 PM EST.
Early Shift: 8:00 AM – 4:00 PM
Late Shift : 12:00 PM – 8:00 PM
Advantages
This is a work-from-home role, meaning no commute and more time for you.
You'll start working right away after a quick, supportive training session.
We offer a competitive pay rate of $20/hour, providing an excellent opportunity to boost your income.
Plus, you'll be part of a supportive team, making a real impact by helping customers navigate important inquiries.
...
Responsibilities
As a Bilingual Call Center Agent, your main mission will be to provide exceptional support. This includes:
Warmly receiving inbound calls from customers with data breach inquiries.
Being the initial friendly point of contact, ensuring customers feel heard and understood.
Attentively listening to their concerns and providing accurate, pre-approved answers from our easy-to-use FAQ list.
Answering general questions and guiding customers effectively, always keeping a positive and empathetic tone. Your goal is to make their experience as smooth as possible!
Qualifications
What You'll Need
Bilingual: You must be fluent in both English and French. providing support from clients all across Canada
The ability to handle sensitive information with discretion is a major asset.
Customer Service Skills: We prefer some experience, but if you're a great communicator with a positive attitude, we still want to hear from you.
Your Own PC running Windows 10 or 11. (Sorry, Macs, Chromebooks, and tablets won't work.)
USB Port: An open USB port for your headset.
Internet: A stable connection with more than 10 Mbps.
Summary
Ready to kickstart your work-from-home career as a Bilingual Call Center Agent? This is a fantastic temporary opportunity to use your language skills and customer service passion to help people, all from the comfort of your home. With competitive pay, immediate start, and a supportive team, this role is perfect if you're looking for flexible work that makes a difference. Apply now and join our friendly team!
Send your resume to melissa.bertrand@randstad.ca or nicolas.lefort@randstad.ca
Customer : Remote Bilingual Call Center Agent - Data Leak Support
Location: Remote (Canada)
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
