Thank you for subscribing to your personalised job alerts.

    4 jobs found in saint mathias sur richelieu, quebec

    filter2
    clear all
      • Verdun, Québec
      • Contract
      Are you an customer service professional with a few years of experience providing excellent support to business clients? Do you have experience building relationships as well as a comfort navigating various internal software? Would you like an opportunity to further develop your skills within an industry leading environment? If so, we have an excellent opportunity for you! We are looking for a Bilingual Client Care Representative to support our client, a leading Canadian Telecommunications company, in their Montreal, QC office. In this role you will work full time hours on an 6 month assignment, and earn a rate of $21.00 per hour.Advantages• Gain experience working for a recognized Canadian organization• Work full time hours a 6 month assignment• Earn a rate of $21.00 per hour• Montreal, QC locationResponsibilitiesThe Client Care Representative is responsible for being on the front lines and directly resolving issues from clients. The candidate needs to offer a superior quality of service while using the tools available to him/her. Perfectly utilizing the tools and being comfortable in a continuously changing environment is key. The candidate chosen has the responsibility to find a win-win solution in efforts to resolve various issues presented from our clients.Roles and Responsibilities:• Responsible for responding to customer requests in a prompt, accurate, and professional manner• Develop and maintain good client relationships while ensuring confidentiality• Work with both internal and external teams to ensure the customer’s needs are met• Process customer requests through utilization of the CRM tool• Manage and update the inventory system• Complete service orders• Meet service level objectivesQualifications• Have a minimum of 3 years’ experience in customer service• Bilingual in French/English• Detail oriented• Able to prioritize and multi-task at a high level• Able to solve problems analytically• Ability to adapt to change, in a competitive environment where priorities change frequently• Self-motivated, self-governing, and accountable• Moderate skills in Microsoft Office (Word, Excel, PowerPoint, etc.)** Availability: The work schedule follows a 24 / 7 support model **SummaryAre you an customer service professional with a few years of experience providing excellent support to business clients? Do you have experience building relationships as well as a comfort navigating various internal software? Would you like an opportunity to further develop your skills within an industry leading environment? If so, we have an excellent opportunity for you! We are looking for a Bilingual Client Care Representative to support our client, a leading Canadian Telecommunications company, in their Montreal, QC office. In this role you will work full time hours on an 6 month assignment, and earn a rate of $21.00 per hour.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you an customer service professional with a few years of experience providing excellent support to business clients? Do you have experience building relationships as well as a comfort navigating various internal software? Would you like an opportunity to further develop your skills within an industry leading environment? If so, we have an excellent opportunity for you! We are looking for a Bilingual Client Care Representative to support our client, a leading Canadian Telecommunications company, in their Montreal, QC office. In this role you will work full time hours on an 6 month assignment, and earn a rate of $21.00 per hour.Advantages• Gain experience working for a recognized Canadian organization• Work full time hours a 6 month assignment• Earn a rate of $21.00 per hour• Montreal, QC locationResponsibilitiesThe Client Care Representative is responsible for being on the front lines and directly resolving issues from clients. The candidate needs to offer a superior quality of service while using the tools available to him/her. Perfectly utilizing the tools and being comfortable in a continuously changing environment is key. The candidate chosen has the responsibility to find a win-win solution in efforts to resolve various issues presented from our clients.Roles and Responsibilities:• Responsible for responding to customer requests in a prompt, accurate, and professional manner• Develop and maintain good client relationships while ensuring confidentiality• Work with both internal and external teams to ensure the customer’s needs are met• Process customer requests through utilization of the CRM tool• Manage and update the inventory system• Complete service orders• Meet service level objectivesQualifications• Have a minimum of 3 years’ experience in customer service• Bilingual in French/English• Detail oriented• Able to prioritize and multi-task at a high level• Able to solve problems analytically• Ability to adapt to change, in a competitive environment where priorities change frequently• Self-motivated, self-governing, and accountable• Moderate skills in Microsoft Office (Word, Excel, PowerPoint, etc.)** Availability: The work schedule follows a 24 / 7 support model **SummaryAre you an customer service professional with a few years of experience providing excellent support to business clients? Do you have experience building relationships as well as a comfort navigating various internal software? Would you like an opportunity to further develop your skills within an industry leading environment? If so, we have an excellent opportunity for you! We are looking for a Bilingual Client Care Representative to support our client, a leading Canadian Telecommunications company, in their Montreal, QC office. In this role you will work full time hours on an 6 month assignment, and earn a rate of $21.00 per hour.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Candiac, Québec
      • Permanent
      Poste: Coordonnateur au service à la clientèleStatut: PermanentSalaire: de 50 000$ à 60 000$ en fonction de votre expérienceHoraire: Du lundi au vendredi de jourLieu: CandiacLe service à la clientèle vous tient à coeur, vous avez un intérêt pour le travail d'équipe et vous êtes habile à bâtir de bonnes relations avec la clientèle? Nous avons une opportunité de rêve pour vous.Une entreprise du domaine industriel à Candiac est à la recherche de son prochain coordonnateur au service à la clientèle, afin de compléter son équipe. Vous avez envie de joindre un environnement où la collaboration est de mise et l'avancement des employés est important?AdvantagesVoici ce que cette entreprise de Candiac vous offre :- Un programme d'avantages sociaux complets payés à 95% par l'employeur- Un REER avec une contribution patronale pouvant aller jusqu'à 7%- Un emplacement accessible avec une aire de stationnement- Vacances dès la première année- Bonification annuel allant jusqu'à 10%ResponsibilitiesEn tant que coordonnateur au service client, vous aurez à:- Faire le suivi des commandes auprès des clients- Effectuer la coordination des commandes avec les divers département impliqués- Assurer le bon respect des délais de livraisons- Bâtir de bonne relation avec la clientèle- Agir à titre d'intermédiaire entre le représentant des ventes, le client et la productionQualificationsVous êtes une personne bilingue possédant au moins 5 ans d'expérience dans un poste similaire ? Vous aimez le travail d'équipe et vous êtes confortable dans un environnement industriel ou manufacturier? Postulez dès maintenant, nous voulons vous rencontrer!SummaryCommuniquer avec Vicky, Fanny, Betty ou Valérietéléphone:450.926.7201télécopieur:450.926.7202brossard.adminperm@randstad.caL'humain en tête!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Poste: Coordonnateur au service à la clientèleStatut: PermanentSalaire: de 50 000$ à 60 000$ en fonction de votre expérienceHoraire: Du lundi au vendredi de jourLieu: CandiacLe service à la clientèle vous tient à coeur, vous avez un intérêt pour le travail d'équipe et vous êtes habile à bâtir de bonnes relations avec la clientèle? Nous avons une opportunité de rêve pour vous.Une entreprise du domaine industriel à Candiac est à la recherche de son prochain coordonnateur au service à la clientèle, afin de compléter son équipe. Vous avez envie de joindre un environnement où la collaboration est de mise et l'avancement des employés est important?AdvantagesVoici ce que cette entreprise de Candiac vous offre :- Un programme d'avantages sociaux complets payés à 95% par l'employeur- Un REER avec une contribution patronale pouvant aller jusqu'à 7%- Un emplacement accessible avec une aire de stationnement- Vacances dès la première année- Bonification annuel allant jusqu'à 10%ResponsibilitiesEn tant que coordonnateur au service client, vous aurez à:- Faire le suivi des commandes auprès des clients- Effectuer la coordination des commandes avec les divers département impliqués- Assurer le bon respect des délais de livraisons- Bâtir de bonne relation avec la clientèle- Agir à titre d'intermédiaire entre le représentant des ventes, le client et la productionQualificationsVous êtes une personne bilingue possédant au moins 5 ans d'expérience dans un poste similaire ? Vous aimez le travail d'équipe et vous êtes confortable dans un environnement industriel ou manufacturier? Postulez dès maintenant, nous voulons vous rencontrer!SummaryCommuniquer avec Vicky, Fanny, Betty ou Valérietéléphone:450.926.7201télécopieur:450.926.7202brossard.adminperm@randstad.caL'humain en tête!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Verdun, Québec
      • Contract
      Are you a sales or administrative professional with experience providing support to corporate clients? Do you have experience coordinating sales teams, service delivery, or resolving client issues? Would you like an opportunity to further develop your skills within an industry leading environment? If so, we have an excellent opportunity for you! We are looking for a Bilingual Client Service Coordinator to support our client, a leading Canadian Telecommunications company, in their Verdun (Nun's Island) office., though working remotely until further notice. In this role you will work full time hours on an 12 month assignment, and earn a rate competitive within the industry. Advantages• Gain experience working for a recognized Canadian organization• Work full time hours a 12 month assignment• Earn a competitive pay rate within the industry• Verdun, QC location - Nun's Island (working remotely until further notice)ResponsibilitiesThe Client Relationship Management/Service Delivery has overall accountability for managing the service delivery experience post sales for the customer. Will cover a base of about 500 customers and will be responsible to ensure all service and contract commitments are met to customer satisfaction in the post sale relationship. This person will also play a role in pre-sales with quote creation support and technical assistance. Activities will include Sales Support, Account Governance, Delivery and Operations management. Detailed Accountabilities and Responsibilities may include the following:Account Governance• Interface with our national clients on a regular basis• Single point of contact for escalations for client, effectively manage internal escalation process and client communication• Develop and maintain a communication model for each escalation with internal and external stakeholders. Manage customer perception during Executive escalation and working with internal stakeholders to resolve issues• Accountable for client satisfaction related to all delivery and operational activities such as receiver/account managementDelivery and Operations Management• Coordinate TV installations with customer and internal teams quickly and efficiently, communicating key milestones• Identify client impact and root cause analysis; proactively notify and manage client communication and expectations.• Be the lead to manage repeat problem resolution with various departments• Coach customer with CWT (Customer Web Tool) Self Serve tool• Accountable for the development of service improvement plans and their implementation• Minimize revenue attrition resulting from delays on service deploymentTechnical Support to Sales:• Technical support to the sales team• Work with various cross-functional teams to identify, document, and communicate standard business processes as they related to customer service delivery.• Work with the training team to develop training plans, materials, and documentation for any sales related projectsLeadership• Act as a champion in creating a customer focused culture• Ensure appropriate flow of information between the business operations, sales, executives and the clients• Be actively involved in providing feedback and guidance regarding evaluation of sales initiatives, product development, problem resolution, etcQualifications• 2 years experienced in a client service or sales support related position• Bilingual in French and English (Must have)• Excellent communication skills (written and oral) as there are daily customer communications• Solid analytical and problem solving skills• Strong interpersonal and leadership skills• Ability to present ideas to peers, team members, and clients• Well-organized, able to prioritize work in a dynamic environment – meeting changing business needs.• Effective negotiation skills with the ability to effectively resolve conflict while minimizing impact to ongoing customer relationship• Customer centric attitudeSummaryAre you a sales or administrative professional with experience providing support to corporate clients? Do you have experience coordinating sales teams, service delivery, or resolving client issues? Would you like an opportunity to further develop your skills within an industry leading environment? If so, we have an excellent opportunity for you! We are looking for a Bilingual Client Service Coordinator to support our client, a leading Canadian Telecommunications company, in their Verdun (Nun's Island) office., though working remotely until further notice. In this role you will work full time hours on an 12 month assignment, and earn a rate competitive within the industry. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a sales or administrative professional with experience providing support to corporate clients? Do you have experience coordinating sales teams, service delivery, or resolving client issues? Would you like an opportunity to further develop your skills within an industry leading environment? If so, we have an excellent opportunity for you! We are looking for a Bilingual Client Service Coordinator to support our client, a leading Canadian Telecommunications company, in their Verdun (Nun's Island) office., though working remotely until further notice. In this role you will work full time hours on an 12 month assignment, and earn a rate competitive within the industry. Advantages• Gain experience working for a recognized Canadian organization• Work full time hours a 12 month assignment• Earn a competitive pay rate within the industry• Verdun, QC location - Nun's Island (working remotely until further notice)ResponsibilitiesThe Client Relationship Management/Service Delivery has overall accountability for managing the service delivery experience post sales for the customer. Will cover a base of about 500 customers and will be responsible to ensure all service and contract commitments are met to customer satisfaction in the post sale relationship. This person will also play a role in pre-sales with quote creation support and technical assistance. Activities will include Sales Support, Account Governance, Delivery and Operations management. Detailed Accountabilities and Responsibilities may include the following:Account Governance• Interface with our national clients on a regular basis• Single point of contact for escalations for client, effectively manage internal escalation process and client communication• Develop and maintain a communication model for each escalation with internal and external stakeholders. Manage customer perception during Executive escalation and working with internal stakeholders to resolve issues• Accountable for client satisfaction related to all delivery and operational activities such as receiver/account managementDelivery and Operations Management• Coordinate TV installations with customer and internal teams quickly and efficiently, communicating key milestones• Identify client impact and root cause analysis; proactively notify and manage client communication and expectations.• Be the lead to manage repeat problem resolution with various departments• Coach customer with CWT (Customer Web Tool) Self Serve tool• Accountable for the development of service improvement plans and their implementation• Minimize revenue attrition resulting from delays on service deploymentTechnical Support to Sales:• Technical support to the sales team• Work with various cross-functional teams to identify, document, and communicate standard business processes as they related to customer service delivery.• Work with the training team to develop training plans, materials, and documentation for any sales related projectsLeadership• Act as a champion in creating a customer focused culture• Ensure appropriate flow of information between the business operations, sales, executives and the clients• Be actively involved in providing feedback and guidance regarding evaluation of sales initiatives, product development, problem resolution, etcQualifications• 2 years experienced in a client service or sales support related position• Bilingual in French and English (Must have)• Excellent communication skills (written and oral) as there are daily customer communications• Solid analytical and problem solving skills• Strong interpersonal and leadership skills• Ability to present ideas to peers, team members, and clients• Well-organized, able to prioritize work in a dynamic environment – meeting changing business needs.• Effective negotiation skills with the ability to effectively resolve conflict while minimizing impact to ongoing customer relationship• Customer centric attitudeSummaryAre you a sales or administrative professional with experience providing support to corporate clients? Do you have experience coordinating sales teams, service delivery, or resolving client issues? Would you like an opportunity to further develop your skills within an industry leading environment? If so, we have an excellent opportunity for you! We are looking for a Bilingual Client Service Coordinator to support our client, a leading Canadian Telecommunications company, in their Verdun (Nun's Island) office., though working remotely until further notice. In this role you will work full time hours on an 12 month assignment, and earn a rate competitive within the industry. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Verdun, Québec
      • Contract
      Are you an administrative professional with several years of experience supporting management/executives? Do you have experience managing schedules, coordinating travel, scheduling meetings, and other AA or EA tasks? Would you like an opportunity to further develop your skills within an industry leading environment? If so, we have an excellent opportunity for you! We are looking for a Bilingual Administrative Assistant to support our client, a leading Canadian Telecommunications company, in their Verdun(Nun's Island) office. In this role you will work full time hours on an 3 month assignment, and earn a rate competitive within the industry. You will work 1 day per week from the office, with the rest of the days being worked from home. Advantages• Gain experience working for a recognized Canadian organization• Work full time hours a 3 month assignment• Earn a competitive pay rate within the industry• Verdun, QC location - Nun's Island (working 1 day per week from office, 4 days per week remotely until further notice)Responsibilities• Responsible for supporting Senior Management in general assistance and management to staff. • Develop and manage schedules on a daily basis, coordinate travel arrangements, schedule meetings, and book conference calls. • Proficiently use Microsoft Office Word, Excel and PowerPoint to compile reports, letters, presentations, charts and graphs as required from both written and dictated sources. • Handle highly sensitive and confidential matters relating to the daily activity of the department. • Maintain departmental daily operational workflow. Sort and process incoming mail as appropriate..Qualifications• Bilingual in French and English• 5+ years administrative experience supporting senior management.• In depth knowledge of MS Office suite- Outlook, Word, Excel and Power Point.• Proven ability to work in a team environment and provide excellent customer service to internal and external customers.• Strong English verbal and written communication skills are a must.• Ability to multi-task, prioritize workflow to ensure all deadlines are met, and work under pressure in a fast-paced dynamic environment.• Strong organizational skills with the ability to take initiative and attend to detail and follow-up.• Solid understanding of business professionalism.SummaryAre you an administrative professional with several years of experience supporting management/executives? Do you have experience managing schedules, coordinating travel, scheduling meetings, and other AA or EA tasks? Would you like an opportunity to further develop your skills within an industry leading environment? If so, we have an excellent opportunity for you! We are looking for a Bilingual Administrative Assistant to support our client, a leading Canadian Telecommunications company, in their Verdun(Nun's Island) office. In this role you will work full time hours on an 3 month assignment, and earn a rate competitive within the industry. You will work 1 day per week from the office, with the rest of the days being worked from home. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you an administrative professional with several years of experience supporting management/executives? Do you have experience managing schedules, coordinating travel, scheduling meetings, and other AA or EA tasks? Would you like an opportunity to further develop your skills within an industry leading environment? If so, we have an excellent opportunity for you! We are looking for a Bilingual Administrative Assistant to support our client, a leading Canadian Telecommunications company, in their Verdun(Nun's Island) office. In this role you will work full time hours on an 3 month assignment, and earn a rate competitive within the industry. You will work 1 day per week from the office, with the rest of the days being worked from home. Advantages• Gain experience working for a recognized Canadian organization• Work full time hours a 3 month assignment• Earn a competitive pay rate within the industry• Verdun, QC location - Nun's Island (working 1 day per week from office, 4 days per week remotely until further notice)Responsibilities• Responsible for supporting Senior Management in general assistance and management to staff. • Develop and manage schedules on a daily basis, coordinate travel arrangements, schedule meetings, and book conference calls. • Proficiently use Microsoft Office Word, Excel and PowerPoint to compile reports, letters, presentations, charts and graphs as required from both written and dictated sources. • Handle highly sensitive and confidential matters relating to the daily activity of the department. • Maintain departmental daily operational workflow. Sort and process incoming mail as appropriate..Qualifications• Bilingual in French and English• 5+ years administrative experience supporting senior management.• In depth knowledge of MS Office suite- Outlook, Word, Excel and Power Point.• Proven ability to work in a team environment and provide excellent customer service to internal and external customers.• Strong English verbal and written communication skills are a must.• Ability to multi-task, prioritize workflow to ensure all deadlines are met, and work under pressure in a fast-paced dynamic environment.• Strong organizational skills with the ability to take initiative and attend to detail and follow-up.• Solid understanding of business professionalism.SummaryAre you an administrative professional with several years of experience supporting management/executives? Do you have experience managing schedules, coordinating travel, scheduling meetings, and other AA or EA tasks? Would you like an opportunity to further develop your skills within an industry leading environment? If so, we have an excellent opportunity for you! We are looking for a Bilingual Administrative Assistant to support our client, a leading Canadian Telecommunications company, in their Verdun(Nun's Island) office. In this role you will work full time hours on an 3 month assignment, and earn a rate competitive within the industry. You will work 1 day per week from the office, with the rest of the days being worked from home. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

    Thank you for subscribing to your personalised job alerts.

    explore over 5451 jobs with randstad.

    It looks like you want to switch your language. This will reset your filters on your current job search.