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    • Burnaby, British Columbia
    • Contract
    • $19.00 - $0.00 per hour
    Are you looking to start a career with one of the top ten global logistics providers?! We are looking for customer service representatives in the Greater Vancouver Area who are creative problem solvers and wish to be part of a great organization that offers stability and growth opportunities.This is a full-time position that involves heavy phone contact between external and internal customers. In addition, the position is responsible for billing and data entry tasks. As a Logistics Specialist CSR, you will be responsible for monitoring drivers’ delivery activity, scheduling, delivery, and routing issues with external customers and contracted drivers. If you have the following, we would love to hear from you!: •Strong customer service skills and the ability to satisfactorily resolve issues•Solid ability to multitask with exceptional organizational skills•Ability to thrive under pressure while delivering solutions that exceed customer expectationsThis position has a ASAP start date, so apply today! Please note this is not a remote role and you must be located in Greater Vancouver. Advantages• Work with a leader• Great work culture• Eligible for benefits from Day 1• Lots of opportunities for growth • Working hours: Shifts available : 2. Tuesday-Saturday 07:30 am- 04:00 pm, Sunday-Thursday 07:30 am-04:00pm, however, flexibility is needed as this could change based on business needs.• Salary: $19 per hourResponsibilities• Maintain phone communication between external customers and contracted drivers/couriers• Assist contracted drivers with delivery issues• Resolve any customer issues, complaints and answer questions• Monitoring progress of delivery routes• Customer billing and data entry tasks• Assign drivers/couriers delivery routes• Oversee all unloading processes of returning routes at days end• Additional duties as requestedQualificationsAt a minimum, you’ll need:• 1 year of experience in a customer service role resolving issues and responding to customer requestsIt’d be great if you also have:• High school diploma or equivalent• Experience in a call center environment• Strong customer service skills and the ability to satisfactorily resolve issues• Solid ability to multitask with exceptional organizational skills• Ability to thrive under pressure while delivering solutions that exceed customer expectationsSummaryIf you are interested in growing your career with one of Canada's Logistics Leader, apply directly or send me your resume at arshdeep.dhillon@randstad.ca or morgan.paquette@randstad.ca (604) 345 1367 with the subject line: Logistics CSR role!Please note this is not a remote role and you must be located in Greater Vancouver. We thank all applicants, however, only those selected for interviews will be contacted. Thank you, Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking to start a career with one of the top ten global logistics providers?! We are looking for customer service representatives in the Greater Vancouver Area who are creative problem solvers and wish to be part of a great organization that offers stability and growth opportunities.This is a full-time position that involves heavy phone contact between external and internal customers. In addition, the position is responsible for billing and data entry tasks. As a Logistics Specialist CSR, you will be responsible for monitoring drivers’ delivery activity, scheduling, delivery, and routing issues with external customers and contracted drivers. If you have the following, we would love to hear from you!: •Strong customer service skills and the ability to satisfactorily resolve issues•Solid ability to multitask with exceptional organizational skills•Ability to thrive under pressure while delivering solutions that exceed customer expectationsThis position has a ASAP start date, so apply today! Please note this is not a remote role and you must be located in Greater Vancouver. Advantages• Work with a leader• Great work culture• Eligible for benefits from Day 1• Lots of opportunities for growth • Working hours: Shifts available : 2. Tuesday-Saturday 07:30 am- 04:00 pm, Sunday-Thursday 07:30 am-04:00pm, however, flexibility is needed as this could change based on business needs.• Salary: $19 per hourResponsibilities• Maintain phone communication between external customers and contracted drivers/couriers• Assist contracted drivers with delivery issues• Resolve any customer issues, complaints and answer questions• Monitoring progress of delivery routes• Customer billing and data entry tasks• Assign drivers/couriers delivery routes• Oversee all unloading processes of returning routes at days end• Additional duties as requestedQualificationsAt a minimum, you’ll need:• 1 year of experience in a customer service role resolving issues and responding to customer requestsIt’d be great if you also have:• High school diploma or equivalent• Experience in a call center environment• Strong customer service skills and the ability to satisfactorily resolve issues• Solid ability to multitask with exceptional organizational skills• Ability to thrive under pressure while delivering solutions that exceed customer expectationsSummaryIf you are interested in growing your career with one of Canada's Logistics Leader, apply directly or send me your resume at arshdeep.dhillon@randstad.ca or morgan.paquette@randstad.ca (604) 345 1367 with the subject line: Logistics CSR role!Please note this is not a remote role and you must be located in Greater Vancouver. We thank all applicants, however, only those selected for interviews will be contacted. Thank you, Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Delta, British Columbia
    • Contract
    Are you looking for a new position that will allow you to develop your customer service expertise while learning new skills? Do you have an interest in the Logistics field?We're looking for dynamic and customer service driven individuals who loves to utilize their computer skills in an office environment!Type: Full Time (CONTRACT: 5-6 Weeks with potential to extend)Location: Work from Office - Delta, BCPay: $22Start Date: ASAPHours of Operation : Monday to Friday - 7:30am to 4pm Advantages- Full time Hours- Competitive pay- Office environment experience - Growth Potential- Long term position - Fantastic team environment and culture Responsibilities- Handling emails and online orders-Answering emails in a timely manner - Multitasking and prioritizing day to day duties-Creating online and outbound ordersQualifications-Knowledge of Excel Spreadsheets and Word-Experience with email correspondence -Office Administration Experience - Excellent computers skills, Tech Savvy SummaryAre you the ideal candidate for this role? Send us your updated resume with the subject: "CSR- Work from Office": arshdeep.dhillon@randstad.ca OR morgan.paquette@randstad.ca . Please include some Monday-Friday availability for an interview.Furthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!human forwardRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking for a new position that will allow you to develop your customer service expertise while learning new skills? Do you have an interest in the Logistics field?We're looking for dynamic and customer service driven individuals who loves to utilize their computer skills in an office environment!Type: Full Time (CONTRACT: 5-6 Weeks with potential to extend)Location: Work from Office - Delta, BCPay: $22Start Date: ASAPHours of Operation : Monday to Friday - 7:30am to 4pm Advantages- Full time Hours- Competitive pay- Office environment experience - Growth Potential- Long term position - Fantastic team environment and culture Responsibilities- Handling emails and online orders-Answering emails in a timely manner - Multitasking and prioritizing day to day duties-Creating online and outbound ordersQualifications-Knowledge of Excel Spreadsheets and Word-Experience with email correspondence -Office Administration Experience - Excellent computers skills, Tech Savvy SummaryAre you the ideal candidate for this role? Send us your updated resume with the subject: "CSR- Work from Office": arshdeep.dhillon@randstad.ca OR morgan.paquette@randstad.ca . Please include some Monday-Friday availability for an interview.Furthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!human forwardRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Vancouver, British Columbia
    • Contract
    Are you looking for a new position that will allow you to develop your customer service expertise while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced individuals who love to provide a welcoming atmosphere to customers, while working from the comfort of your own home.This is a full time permanent position, currently work from home.Type: Full TimeLocation: Vancouver - Hybrid model Start Date: June 15th Schedule: Monday - Friday Hours: 8AM- 4PM Get your foot in the door with a great companyStart your career in Insurance by working with an industry leader.Advantages- Full time hours- Permanent position- Competitive pay- Work from home- Equipment provided- Insurance experience gained- Work for a well known organizationResponsibilities- Taking inbound calls from customers- Answering any questions they may have about their products and services - Updating account information after every transaction- Some email correspondence- Processing claims- Provide top notch service on every call- Achieve quality service by assessing & responding to client needsQualifications- Customer service/ call center experience is required (minimum 2 years)- Excellent communication skills- Tech savvy and working knowledge of computers (Microsoft office proficiency is an asset)- Full time and flexible availability (able to work over time if required by business needs)- Position dependent on successful completion of criminal and credit background checkSummaryAre you the ideal candidate for this role? Would you like to work for a leading insurance company? Send us your updated CV with the subject: "CSR- Insurance": arshdeep.dhillon@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!Only those selected for an interview will be contacted. human forwardRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking for a new position that will allow you to develop your customer service expertise while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced individuals who love to provide a welcoming atmosphere to customers, while working from the comfort of your own home.This is a full time permanent position, currently work from home.Type: Full TimeLocation: Vancouver - Hybrid model Start Date: June 15th Schedule: Monday - Friday Hours: 8AM- 4PM Get your foot in the door with a great companyStart your career in Insurance by working with an industry leader.Advantages- Full time hours- Permanent position- Competitive pay- Work from home- Equipment provided- Insurance experience gained- Work for a well known organizationResponsibilities- Taking inbound calls from customers- Answering any questions they may have about their products and services - Updating account information after every transaction- Some email correspondence- Processing claims- Provide top notch service on every call- Achieve quality service by assessing & responding to client needsQualifications- Customer service/ call center experience is required (minimum 2 years)- Excellent communication skills- Tech savvy and working knowledge of computers (Microsoft office proficiency is an asset)- Full time and flexible availability (able to work over time if required by business needs)- Position dependent on successful completion of criminal and credit background checkSummaryAre you the ideal candidate for this role? Would you like to work for a leading insurance company? Send us your updated CV with the subject: "CSR- Insurance": arshdeep.dhillon@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!Only those selected for an interview will be contacted. human forwardRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Delta, British Columbia
    • Contract
    Do you have excellent customer service skills and are you experienced in it? If so we have the role for you!We’re currently looking for individuals to join our client in Delta for a Customer Service Agent. It is a Hybrid role (that it would be both on site and remote). As a Customer Service Agent, you would be responsible for ensuring assigned receivables are collected while maintaining strong customer relations.Advantages●Delta location●7-month contract●Monday – Friday, (8-4pm, 9-5pm)●$25.00/hour●Hybrid work●May 23rd, 2022 start dateWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Agent, your duties will include but not be limited to:●Receiving customer requests for unscheduled or scheduled service●Determining customer needs and matches appropriate Technician or Team Lead to the need●Communicating the action plan and services to be provided directly to the customer●Ensuring work has been performed to the customers expectations and performs follow-up with the customer, as needed●Answering any customer inquiries and resolves or escalates customer issues, as appropriate●Reconciling all service requests daily●Coordinating labor scheduling to align technician to the appropriate customer and service need●Ensuring Technicians are provided daily schedules●Maintaining consistent communication with assigned Technicians●Following up on activities to ensure completion in an established timeframe●Assisting with creation of L&M quotations●Developing and maintaining viable long-term relationships with customers and subcontractors●Preparing yearly, monthly and weekly execution plans for PSA scheduled service visits. ●Participating in business review meetings by preparing and discussing critical account information pertinent to current profitability status (i.e. outstanding claims, PSA variance, Accounts Receivable issues) and customer satisfaction issues●Researching and following up on questions identified during monthly business review●Ensuring that all customer account information required to support call management activities and scheduling of tasks are kept up to date in NxGen●Facilitating administration of warranty claims●Guiding and prioritizing the activities of the Customer Service Agent Assistants●Periodically performs duties of the Customer Service Agent Assistant as overflow demands●Other duties and administrative activities as assigned.Qualifications●Associates degree preferred, high school diploma or equivalent required●Plus a minimum of five years of service industry experience managing service operations and / or service scheduling is required●Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills●Must have strong interpersonal skills to effectively communicate with both internal and external clients●Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence●Able to prioritize work activities based upon financial impact to desired business goals●Experience and/or basic project accounting or costing principles is desired●Able to influence diverse teams to accomplish tasks/goalsSummaryIf you are interested in the Customer Service Agent, please apply online at www.randstad.ca.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you have excellent customer service skills and are you experienced in it? If so we have the role for you!We’re currently looking for individuals to join our client in Delta for a Customer Service Agent. It is a Hybrid role (that it would be both on site and remote). As a Customer Service Agent, you would be responsible for ensuring assigned receivables are collected while maintaining strong customer relations.Advantages●Delta location●7-month contract●Monday – Friday, (8-4pm, 9-5pm)●$25.00/hour●Hybrid work●May 23rd, 2022 start dateWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Agent, your duties will include but not be limited to:●Receiving customer requests for unscheduled or scheduled service●Determining customer needs and matches appropriate Technician or Team Lead to the need●Communicating the action plan and services to be provided directly to the customer●Ensuring work has been performed to the customers expectations and performs follow-up with the customer, as needed●Answering any customer inquiries and resolves or escalates customer issues, as appropriate●Reconciling all service requests daily●Coordinating labor scheduling to align technician to the appropriate customer and service need●Ensuring Technicians are provided daily schedules●Maintaining consistent communication with assigned Technicians●Following up on activities to ensure completion in an established timeframe●Assisting with creation of L&M quotations●Developing and maintaining viable long-term relationships with customers and subcontractors●Preparing yearly, monthly and weekly execution plans for PSA scheduled service visits. ●Participating in business review meetings by preparing and discussing critical account information pertinent to current profitability status (i.e. outstanding claims, PSA variance, Accounts Receivable issues) and customer satisfaction issues●Researching and following up on questions identified during monthly business review●Ensuring that all customer account information required to support call management activities and scheduling of tasks are kept up to date in NxGen●Facilitating administration of warranty claims●Guiding and prioritizing the activities of the Customer Service Agent Assistants●Periodically performs duties of the Customer Service Agent Assistant as overflow demands●Other duties and administrative activities as assigned.Qualifications●Associates degree preferred, high school diploma or equivalent required●Plus a minimum of five years of service industry experience managing service operations and / or service scheduling is required●Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills●Must have strong interpersonal skills to effectively communicate with both internal and external clients●Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence●Able to prioritize work activities based upon financial impact to desired business goals●Experience and/or basic project accounting or costing principles is desired●Able to influence diverse teams to accomplish tasks/goalsSummaryIf you are interested in the Customer Service Agent, please apply online at www.randstad.ca.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Prince George, British Columbia
    • Permanent
    Are you looking to grow and work with one of BC's industry leaders in the energy field? If you have strong customer service skills and a passion to help shape the future, this is the job for you!We are currently hiring for English Customer service representatives in the Prince George area. Type: Part Time Location: On site, office in Prince George (transit accessible) Pay: $20.35/hourStart Date: June 13th Schedule: Monday - FridayHours of operation: 7AM- 8PM.Advantages-Work with an industry leader-Lots of upwards mobility and growth -Competitive pay with protentional overtime (double pay)-Permanent unionized position-Benefits after probation period-Office provides on site parking and site is transit accessibleResponsibilities- Attend to inbound and outbound contacts to customers for new and existing services.-Process new customer applications and update account information after every transaction.-Respond to customer requests.- Contact customers and schedules appointments for scheduled changes.- Some email and chat correspondenceQualifications- Minimum Grade 12 Education or equivalent- Customer Service/ Call Center experience an asset - Experience working with SAP an assetSummaryAre you the ideal candidate for this role? Would you like to work for an industry leader? Send us your updated CV with the subject: "CSR- Work from Office": arshdeep.dhillon@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!human forwardRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking to grow and work with one of BC's industry leaders in the energy field? If you have strong customer service skills and a passion to help shape the future, this is the job for you!We are currently hiring for English Customer service representatives in the Prince George area. Type: Part Time Location: On site, office in Prince George (transit accessible) Pay: $20.35/hourStart Date: June 13th Schedule: Monday - FridayHours of operation: 7AM- 8PM.Advantages-Work with an industry leader-Lots of upwards mobility and growth -Competitive pay with protentional overtime (double pay)-Permanent unionized position-Benefits after probation period-Office provides on site parking and site is transit accessibleResponsibilities- Attend to inbound and outbound contacts to customers for new and existing services.-Process new customer applications and update account information after every transaction.-Respond to customer requests.- Contact customers and schedules appointments for scheduled changes.- Some email and chat correspondenceQualifications- Minimum Grade 12 Education or equivalent- Customer Service/ Call Center experience an asset - Experience working with SAP an assetSummaryAre you the ideal candidate for this role? Would you like to work for an industry leader? Send us your updated CV with the subject: "CSR- Work from Office": arshdeep.dhillon@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!human forwardRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Vancouver, British Columbia
    • Permanent
    Description Air Canada’s Aeroplan program is Canada’s premier loyalty program. Aeroplan's millions of members earn Aeroplan miles with its growing network of over 70 world-class partners, representing more than 150 brands in the financial, retail, and travel sectors. In anticipation of future openings, Aeroplan Customer Sales and Service Agent within one of our contact centres, you will be the voice of the Aeroplan program, responsible for making business personal and creating program advocates. You are the trusted advisor in the travel and lifestyle world, guiding customers to fully utilize the benefits of the program. This is a permanent, full-time position which guarantees 40 hours per week.If you feel you are a match, we have an exciting job for you! What does it entail?Specifically, the Customer Service and Sales Agent will focus on these critical areas:Advise customers on how to get the most out of the program.Research, book and reschedule flights.Support customers in the navigation of the technologies utilized within the self-service verticals (ie website, mobile apps, customer sign-in, etc).Enhance membership loyalty by promoting partners.Handle and resolve member concerns.Qualifications  Completion of grade 12 and related post-secondary education or equivalent experience.Minimum keyboarding skills of 35 WPM and 5,000 key strokes per hour.Working knowledge of PC/Windows environment, internet, mobile and tablet applications.Working knowledge of new technologies.Customer service or sales experience call centre experience an asset.Strong written and verbal communication skills in French and English.Understanding of geography and experience/passion for traveling.Be available to attend and successfully pass a full-time paid training program.Be available to work a variety of day, evening shifts, as well as, weekends and statutory holidays.Willing to adhere to Air Canada’s grooming standards.Eligible to work in Canada; If you hold a work permit, it must be valid for a minimum of 12 months.Mandatory Covid-19 Vaccination Required  Linguistic Requirements: Bilingual (English and French). Priority will be given to candidates completely fluent in English and French, however, strong consideration will also be given to candidates fluent in English, French and one or more of the following languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Danish, Dutch, Hindi, Punjabi and Turkish. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all applicants for their interest, however, only those selected for an interview will be contacted. Rates of PayStep202220232024116.5617.1417.74219.3620.0420.74320.7121.4322.18422.0622.8323.63523.4124.2325.08624.7625.6326.52726.1127.0327.97828.6729.6730.56
    Description Air Canada’s Aeroplan program is Canada’s premier loyalty program. Aeroplan's millions of members earn Aeroplan miles with its growing network of over 70 world-class partners, representing more than 150 brands in the financial, retail, and travel sectors. In anticipation of future openings, Aeroplan Customer Sales and Service Agent within one of our contact centres, you will be the voice of the Aeroplan program, responsible for making business personal and creating program advocates. You are the trusted advisor in the travel and lifestyle world, guiding customers to fully utilize the benefits of the program. This is a permanent, full-time position which guarantees 40 hours per week.If you feel you are a match, we have an exciting job for you! What does it entail?Specifically, the Customer Service and Sales Agent will focus on these critical areas:Advise customers on how to get the most out of the program.Research, book and reschedule flights.Support customers in the navigation of the technologies utilized within the self-service verticals (ie website, mobile apps, customer sign-in, etc).Enhance membership loyalty by promoting partners.Handle and resolve member concerns.Qualifications  Completion of grade 12 and related post-secondary education or equivalent experience.Minimum keyboarding skills of 35 WPM and 5,000 key strokes per hour.Working knowledge of PC/Windows environment, internet, mobile and tablet applications.Working knowledge of new technologies.Customer service or sales experience call centre experience an asset.Strong written and verbal communication skills in French and English.Understanding of geography and experience/passion for traveling.Be available to attend and successfully pass a full-time paid training program.Be available to work a variety of day, evening shifts, as well as, weekends and statutory holidays.Willing to adhere to Air Canada’s grooming standards.Eligible to work in Canada; If you hold a work permit, it must be valid for a minimum of 12 months.Mandatory Covid-19 Vaccination Required  Linguistic Requirements: Bilingual (English and French). Priority will be given to candidates completely fluent in English and French, however, strong consideration will also be given to candidates fluent in English, French and one or more of the following languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Danish, Dutch, Hindi, Punjabi and Turkish. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all applicants for their interest, however, only those selected for an interview will be contacted. Rates of PayStep202220232024116.5617.1417.74219.3620.0420.74320.7121.4322.18422.0622.8323.63523.4124.2325.08624.7625.6326.52726.1127.0327.97828.6729.6730.56
    • Vancouver, British Columbia
    • Permanent
    Description Location: Vancouver, ON, Canada (Onsite) Salary: $16.56/hour Job type: Full-time or part-time The opportunity: Right now, Air Canada is looking for Customer Experience Specialists to join our team at the Vancouver  Airport. In this customer-facing position, you will play an important part in ensuring that all flights are ready for secure and on-time departures by assisting passengers at airport counters and gate locations.  If you’re enthusiastic, caring, and love working with people then you could be just moments away from landing your perfect role. What your day-to-day looks like As a Customer Experience Specialist at Vancouver airport, you will be part of a vibrant and diverse team representing Air Canada as Ground Hosts and Hostesses. You will also: • Conduct passenger check-in • Assist pre-boarding passengers and provide information on flight schedules and routes • Prepare and issue tickets and boarding passes Take a look at this video to find out more about the Customer Experience Specialist role: https://youtu.be/aTKy5mJ3fdE Your benefits: As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a  range of benefits including: • Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You and your immediate family members will enjoy special rates on airfares from day one • Choose how you'd work with us. We have both full-time and part-time opportunities available• We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family • Training and development tools to help unlock your full potential.  Qualifications Skills and experience required • Fully vaccinated against COVID-19 • Availability to attend and successfully pass a two (2) to four (4) weeks full-time paid training program  • Availability to work in shifts • Previous customer service experience  • Excellent communication and teamwork skills • Proven problem resolution skills and the ability to effectively multi-task • The ability to work within strict timelines in order to maintain on-time departures • Eligible to work in Canada • Pass security clearance and obtain the Transport Canada security card • Priority will be given to candidates bilingual in English and French. However, strong consideration will also be given to candidates fluent in English and one or more of the preferred languages. Let your career take flight Don’t miss out on this exciting opportunity to be a part of the growth and expansion of Canada’s largest airline.  Come onboard with us and watch your career take flight. APPLY NOW Diversity and inclusion: Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.  
    Description Location: Vancouver, ON, Canada (Onsite) Salary: $16.56/hour Job type: Full-time or part-time The opportunity: Right now, Air Canada is looking for Customer Experience Specialists to join our team at the Vancouver  Airport. In this customer-facing position, you will play an important part in ensuring that all flights are ready for secure and on-time departures by assisting passengers at airport counters and gate locations.  If you’re enthusiastic, caring, and love working with people then you could be just moments away from landing your perfect role. What your day-to-day looks like As a Customer Experience Specialist at Vancouver airport, you will be part of a vibrant and diverse team representing Air Canada as Ground Hosts and Hostesses. You will also: • Conduct passenger check-in • Assist pre-boarding passengers and provide information on flight schedules and routes • Prepare and issue tickets and boarding passes Take a look at this video to find out more about the Customer Experience Specialist role: https://youtu.be/aTKy5mJ3fdE Your benefits: As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a  range of benefits including: • Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You and your immediate family members will enjoy special rates on airfares from day one • Choose how you'd work with us. We have both full-time and part-time opportunities available• We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family • Training and development tools to help unlock your full potential.  Qualifications Skills and experience required • Fully vaccinated against COVID-19 • Availability to attend and successfully pass a two (2) to four (4) weeks full-time paid training program  • Availability to work in shifts • Previous customer service experience  • Excellent communication and teamwork skills • Proven problem resolution skills and the ability to effectively multi-task • The ability to work within strict timelines in order to maintain on-time departures • Eligible to work in Canada • Pass security clearance and obtain the Transport Canada security card • Priority will be given to candidates bilingual in English and French. However, strong consideration will also be given to candidates fluent in English and one or more of the preferred languages. Let your career take flight Don’t miss out on this exciting opportunity to be a part of the growth and expansion of Canada’s largest airline.  Come onboard with us and watch your career take flight. APPLY NOW Diversity and inclusion: Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.  
    • Vancouver, British Columbia
    • Contract
    Are you looking to take the next step in your apparel / fashion career? Are you incredibly organized, confident interacting with internal departments and thrive in a fast-paced environment? Are you interested in quality control and seeking an opportunity for long-term growth and career development? We are recruiting for a Wear - Test Coordinator to helps us measure the quality of our sporting apparel prior to launchYou will be completing surveys with internal members of the team who have had the opportunity to wear & test the new clothing we are releasing to market. You will be analyzing the results of the tests and compiling the data to show results in a clear format. About you:- You are organized and proactive with experience in project management, coordination or events- You love apparel and fashion and are looking for a long-term careerAbout the role:- Hourly pay is $24.96 after vacation pay and you will paid every Friday- 3 month contract with high possibility of extension. - Hybrid model working from the Downtown Vancouver office minimum 3 days a week. Advantages- Hourly pay is $24.96 after vacation pay and you will paid every Friday- Work for a worldwide industry leader- Be exposed to new lines of clothing before release- Work in a sociable and friendly team- Gain valuable experience and develop your career in apparelResponsibilities- Coordinating the apparel testers' schedules- Compiling data and analyzing results- Take initiative when required and work in a dynamic workforce- Manage project deadlines and keep up to date on progress- Working closely with the Wear Test Analyst to create surveys for product testersQualifications- BSc Degree required- Experience in quality control/ product testing is an asset- Experience with textiles or clothing is preferred- Experience in retail, customer service & coordination is desired- Ability to use Microsoft SuiteSummaryInterested to learn more? Please do not hesitate to apply directly to this posting or email your CV to Morgan at morgan.paquette@randstad.ca or Zack at zack.tahir@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking to take the next step in your apparel / fashion career? Are you incredibly organized, confident interacting with internal departments and thrive in a fast-paced environment? Are you interested in quality control and seeking an opportunity for long-term growth and career development? We are recruiting for a Wear - Test Coordinator to helps us measure the quality of our sporting apparel prior to launchYou will be completing surveys with internal members of the team who have had the opportunity to wear & test the new clothing we are releasing to market. You will be analyzing the results of the tests and compiling the data to show results in a clear format. About you:- You are organized and proactive with experience in project management, coordination or events- You love apparel and fashion and are looking for a long-term careerAbout the role:- Hourly pay is $24.96 after vacation pay and you will paid every Friday- 3 month contract with high possibility of extension. - Hybrid model working from the Downtown Vancouver office minimum 3 days a week. Advantages- Hourly pay is $24.96 after vacation pay and you will paid every Friday- Work for a worldwide industry leader- Be exposed to new lines of clothing before release- Work in a sociable and friendly team- Gain valuable experience and develop your career in apparelResponsibilities- Coordinating the apparel testers' schedules- Compiling data and analyzing results- Take initiative when required and work in a dynamic workforce- Manage project deadlines and keep up to date on progress- Working closely with the Wear Test Analyst to create surveys for product testersQualifications- BSc Degree required- Experience in quality control/ product testing is an asset- Experience with textiles or clothing is preferred- Experience in retail, customer service & coordination is desired- Ability to use Microsoft SuiteSummaryInterested to learn more? Please do not hesitate to apply directly to this posting or email your CV to Morgan at morgan.paquette@randstad.ca or Zack at zack.tahir@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Vancouver, British Columbia
    • Contract
    Are you looking to take the next step in your apparel / fashion career? Are you incredibly organized, confident interacting with internal departments and thrive in a fast-paced environment? Are you interested in quality control and seeking an opportunity for long-term growth and career development? We are recruiting for a Wear - Test Analyst to help us measure the quality of our sporting apparel prior to launch~You will be completing surveys with internal members of the team who have had the opportunity to wear & test the new clothing we are releasing to market. You will be analyzing the results of the tests and compiling the data to show results in a clear format. About you:- You are organized and proactive with experience in project management, coordination or events- You love apparel and fashion and are looking for a long-term career- You are a story teller, you can take data and turn it into an actionable item.About the role:- Hourly pay is $24.96 after vacation pay and you will paid every Friday- Three month contract with the potential to extend based on performance- Working from the Downtown Vancouver office may be required, two to three days a weekInterested to learn more? Please do not hesitate to apply directly to this posting or email your CV to Morgan at morgan.paquette@randstad.ca or Zack at zack.tahir@randstad.caAdvantages- Work for a industry leader in the fitness and active-wear industry- Get the inside scoop on the latest clothing brands before they hit the market- Work in a group of like-minded, active, and fun individuals- Gain valuable experience and kick-start your career in apparel and fashion- Flexible hybrid modelResponsibilities- Work closely with Wear Test Coordinators and the Wear Test lead to create surveys for product testers - Presenting feedback from product testers to stakeholders to make a better product - Maintain internal database for wear test coordinators - Provide integral support in the areas of : Advance Materials, Raw Materials and Product DevelopmentQualifications- BSc in Textile Science/Material Science, or equivalent experience required - Hands on experience in project coordination and development is an asset- Experienced in product development, quality assurance is a major asset- Proven ability to extract trends from data SummaryInterested to learn more? Please do not hesitate to apply directly to this posting or email your CV to Morgan at morgan.paquette@randstad.ca or Zack at zack.tahir@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking to take the next step in your apparel / fashion career? Are you incredibly organized, confident interacting with internal departments and thrive in a fast-paced environment? Are you interested in quality control and seeking an opportunity for long-term growth and career development? We are recruiting for a Wear - Test Analyst to help us measure the quality of our sporting apparel prior to launch~You will be completing surveys with internal members of the team who have had the opportunity to wear & test the new clothing we are releasing to market. You will be analyzing the results of the tests and compiling the data to show results in a clear format. About you:- You are organized and proactive with experience in project management, coordination or events- You love apparel and fashion and are looking for a long-term career- You are a story teller, you can take data and turn it into an actionable item.About the role:- Hourly pay is $24.96 after vacation pay and you will paid every Friday- Three month contract with the potential to extend based on performance- Working from the Downtown Vancouver office may be required, two to three days a weekInterested to learn more? Please do not hesitate to apply directly to this posting or email your CV to Morgan at morgan.paquette@randstad.ca or Zack at zack.tahir@randstad.caAdvantages- Work for a industry leader in the fitness and active-wear industry- Get the inside scoop on the latest clothing brands before they hit the market- Work in a group of like-minded, active, and fun individuals- Gain valuable experience and kick-start your career in apparel and fashion- Flexible hybrid modelResponsibilities- Work closely with Wear Test Coordinators and the Wear Test lead to create surveys for product testers - Presenting feedback from product testers to stakeholders to make a better product - Maintain internal database for wear test coordinators - Provide integral support in the areas of : Advance Materials, Raw Materials and Product DevelopmentQualifications- BSc in Textile Science/Material Science, or equivalent experience required - Hands on experience in project coordination and development is an asset- Experienced in product development, quality assurance is a major asset- Proven ability to extract trends from data SummaryInterested to learn more? Please do not hesitate to apply directly to this posting or email your CV to Morgan at morgan.paquette@randstad.ca or Zack at zack.tahir@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Burnaby, British Columbia
    • Permanent
    • $70,000 - $75,000 per year
    Are you a detail oriented professional looking to take the next step in your career? Do you have an interest in the energy field? Then this is the job for you. If you have strong customer service skills and a passion to help shape the future, this is the job for you!An industry leading energy company is looking to fill two Workforce Analyst positions to oversee and optimize their call centre operations. Note: This job is on site in Burnaby, BC, transit accessible and parking is provided.- Hours of Operation: M-F 7am-8pm, every six weeks the teams rotate to work the closing shift (12-8)About you:- You are an analytical, data driven person - You are collaborative and comfortable with teams and customers - You are highly organized and have an upbeat and outgoing personality Advantages- Competitive compensation- Comprehensive benefits package from Day 1- Employee Share Purchase Plan available after six months, with 10% matching by company- 3 Weeks Annual Vacation + 2 weeks of time-in-lieu (over 12 months)- Ability to work and grow in a industry leading company - Upward mobility availableResponsibilities- Real time management, making sure employees are in the correct queue and are being productive- Adjusting schedules in real time (ie: shift trades, medical appointments, training)- Live monitoring three different offices - Working closely with the Training and Development- Short and long term forecast for all three sites - Analyzing data Qualifications- Bachelor's Degree from a recognized educational institution- 2-3 years prior experience, or equivalent work experience, - Must be comfortable with Excel and have a data analytics background- Experience with PowerBI an asset- Previous experience in energies and utility, is a strong assetSummaryAre you the ideal candidate for this role? Would you like to work for an industry leader?Send us your updated CV with the subject: "CSR- Work from Office": morgan.paquette@randstad.ca or zack.tahir@randstad.ca today.Furthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you a detail oriented professional looking to take the next step in your career? Do you have an interest in the energy field? Then this is the job for you. If you have strong customer service skills and a passion to help shape the future, this is the job for you!An industry leading energy company is looking to fill two Workforce Analyst positions to oversee and optimize their call centre operations. Note: This job is on site in Burnaby, BC, transit accessible and parking is provided.- Hours of Operation: M-F 7am-8pm, every six weeks the teams rotate to work the closing shift (12-8)About you:- You are an analytical, data driven person - You are collaborative and comfortable with teams and customers - You are highly organized and have an upbeat and outgoing personality Advantages- Competitive compensation- Comprehensive benefits package from Day 1- Employee Share Purchase Plan available after six months, with 10% matching by company- 3 Weeks Annual Vacation + 2 weeks of time-in-lieu (over 12 months)- Ability to work and grow in a industry leading company - Upward mobility availableResponsibilities- Real time management, making sure employees are in the correct queue and are being productive- Adjusting schedules in real time (ie: shift trades, medical appointments, training)- Live monitoring three different offices - Working closely with the Training and Development- Short and long term forecast for all three sites - Analyzing data Qualifications- Bachelor's Degree from a recognized educational institution- 2-3 years prior experience, or equivalent work experience, - Must be comfortable with Excel and have a data analytics background- Experience with PowerBI an asset- Previous experience in energies and utility, is a strong assetSummaryAre you the ideal candidate for this role? Would you like to work for an industry leader?Send us your updated CV with the subject: "CSR- Work from Office": morgan.paquette@randstad.ca or zack.tahir@randstad.ca today.Furthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • North Vancouver, British Columbia
    • Permanent
    Are you a passionate, results-driven customer service leader with a passion for the outdoors? Then this is the job for you! An innovative outerwear company, headquartered in North Vancouver, BC is actively seeking an energetic Director of Customer Service to head up their expanding Customer Service Team. Please note: the headquarters are located in north Vancouver, BC; but there is the potential for the right candidate to work remotely for the time being. Advantages- Work for an innovative, energetic, and adventurous company- Be a key player in the expansion of customer service operations for the company- Work in a company that encourages personal growth, professional growth, work-life balance.- Fantastic benefits packageResponsibilities- Provide and promote personal and professional development to team members- Manage 5-10 direct reports - Analyzing operational data and optimizing systems to increase customer retention and improve customer experience - Effectively manage phone, email and chat communications across all systems and locations- Manage and analyze operational budgets - Lead a number of projects designed to improve the customer experience QualificationsThe ideal candidate would have:- 5+ years experience in a high-volume customer service management role- Personal and professional experience in the outdoor industry a major asset - Project management experience an asset- Experience scaling customer service operationsSummaryIf you are interested and or know someone who may be a great fit, apply directly or send me your resume at morgan.paquette@randstad.ca "Director of Customer Service"We thank all applicants, however, only those selected for interviews will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you a passionate, results-driven customer service leader with a passion for the outdoors? Then this is the job for you! An innovative outerwear company, headquartered in North Vancouver, BC is actively seeking an energetic Director of Customer Service to head up their expanding Customer Service Team. Please note: the headquarters are located in north Vancouver, BC; but there is the potential for the right candidate to work remotely for the time being. Advantages- Work for an innovative, energetic, and adventurous company- Be a key player in the expansion of customer service operations for the company- Work in a company that encourages personal growth, professional growth, work-life balance.- Fantastic benefits packageResponsibilities- Provide and promote personal and professional development to team members- Manage 5-10 direct reports - Analyzing operational data and optimizing systems to increase customer retention and improve customer experience - Effectively manage phone, email and chat communications across all systems and locations- Manage and analyze operational budgets - Lead a number of projects designed to improve the customer experience QualificationsThe ideal candidate would have:- 5+ years experience in a high-volume customer service management role- Personal and professional experience in the outdoor industry a major asset - Project management experience an asset- Experience scaling customer service operationsSummaryIf you are interested and or know someone who may be a great fit, apply directly or send me your resume at morgan.paquette@randstad.ca "Director of Customer Service"We thank all applicants, however, only those selected for interviews will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Vancouver, British Columbia
    • Permanent
    • $45,000 per year
    Do you have sales and customer service experience and you are looking for an exciting opportunity in the Insurance Industry? We are hiring for Bilingual Sales and Customer Service Agents in Vancouver. With this role, you will become an expert at providing customers with the best insurance coverage options. You will listen to them, understand their needs and communicate – in the most simple and easy-to-understand terms – the available choices and related benefits.If you have the following, we would love to hear from you!:• Experience in delivering client-focused solutions and in creating long-lasting relationships• Solid ability to multitask with exceptional organizational skills• Ability to thrive under pressure while delivering solutions that exceed customer expectationsThis is a full-time position with a start date in March of 2022. Schedule:Must have availability to work Monday to Friday, from 8:00 am to 6:00 pm and Saturday, from 8:00 am to 5:00 pm. (every Saturday for the first year of employment – rotating Saturdays thereafter).Occasional Statutory HolidaysSalary:$45,000.00Annual performance bonusBenefits provided by the companyLocation: Vancouver (Hybrid work from home and in office model)Advantages- Paid training will be provided that prepares you for obtaining your insurance License- Hybrid work from home and in office model (to be determined)- Equipment will be provided- An annual performance bonus that rewards you for your proven results and strive for excellence- An excellent flexible benefits program, available to you starting from day one on the job- Fantastic opportunities for career growth within the company- Employee share purchase program with company matching option after 3 monthsResponsibilities- Provide current or potential customers with the best insurance coverage options for their cars and homes.- You will listen to customers, understand their needs, and communicate the options available- Collect information from clients on their risk profiles in order to offer them the proper solution- Sell the suitable protection plans- Data entry and accurate record keeping- Check insurance claims- Frequently update job-specific knowledge and apply it on the fieldQualifications- Bilingual in French and English is required- Previous sales, customer service, and/or call center experience- Insurance license in province of residence/previous insurance experience a major asset- High school diploma (post-secondary education is an asset)- A team player- A good listener and communicator- A talent for influencing positive and beneficial decisions- Background and credit check requiredSummaryIf you are interested and or know someone who may be a great fit, apply directly or send me your resume at morgan.paquette@randstad.ca or arshdeep.dhillon@randstad.ca with the subject line: Bilingual Sales and Customer Service Agent in Vancouver.We thank all applicants, however, only those selected for interviews will be contacted.Thank you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you have sales and customer service experience and you are looking for an exciting opportunity in the Insurance Industry? We are hiring for Bilingual Sales and Customer Service Agents in Vancouver. With this role, you will become an expert at providing customers with the best insurance coverage options. You will listen to them, understand their needs and communicate – in the most simple and easy-to-understand terms – the available choices and related benefits.If you have the following, we would love to hear from you!:• Experience in delivering client-focused solutions and in creating long-lasting relationships• Solid ability to multitask with exceptional organizational skills• Ability to thrive under pressure while delivering solutions that exceed customer expectationsThis is a full-time position with a start date in March of 2022. Schedule:Must have availability to work Monday to Friday, from 8:00 am to 6:00 pm and Saturday, from 8:00 am to 5:00 pm. (every Saturday for the first year of employment – rotating Saturdays thereafter).Occasional Statutory HolidaysSalary:$45,000.00Annual performance bonusBenefits provided by the companyLocation: Vancouver (Hybrid work from home and in office model)Advantages- Paid training will be provided that prepares you for obtaining your insurance License- Hybrid work from home and in office model (to be determined)- Equipment will be provided- An annual performance bonus that rewards you for your proven results and strive for excellence- An excellent flexible benefits program, available to you starting from day one on the job- Fantastic opportunities for career growth within the company- Employee share purchase program with company matching option after 3 monthsResponsibilities- Provide current or potential customers with the best insurance coverage options for their cars and homes.- You will listen to customers, understand their needs, and communicate the options available- Collect information from clients on their risk profiles in order to offer them the proper solution- Sell the suitable protection plans- Data entry and accurate record keeping- Check insurance claims- Frequently update job-specific knowledge and apply it on the fieldQualifications- Bilingual in French and English is required- Previous sales, customer service, and/or call center experience- Insurance license in province of residence/previous insurance experience a major asset- High school diploma (post-secondary education is an asset)- A team player- A good listener and communicator- A talent for influencing positive and beneficial decisions- Background and credit check requiredSummaryIf you are interested and or know someone who may be a great fit, apply directly or send me your resume at morgan.paquette@randstad.ca or arshdeep.dhillon@randstad.ca with the subject line: Bilingual Sales and Customer Service Agent in Vancouver.We thank all applicants, however, only those selected for interviews will be contacted.Thank you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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