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        • Halifax, Nova Scotia
        • Contract
        Do you have previous customer service or call center experience and enjoy working in a fast-paced environment? Are you looking for a great opportunity to gain experience within a Top 5 Bank? If so, we have the perfect role for you! We are hiring Customer Service Representatives for a 3-month contract in Halifax (remote for now)!Pay: $20.41/ hour Interview format: Webex interviewHours: Mon-Fri, 9am - 11pm AST, Sat 9am - 7pm AST. Shifts will be assigned, likely will be later shifts. Saturdays will be mandatory. Must be able to work 3 to 11 Training: Virtual classroom, some shadowing, approx. 4 days to 1 week of training before going liveGreat opportunity for those looking for full-time Summer work (with a possibility to continue part-time into the Fall).Advantages- Competitive pay rate- Work remotely (no commute!)- Potential for extension - Experience within a Top 5 Bank- Strong culture- Development opportunities - Start Date - May 31st, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities- 99% of the day on the phones (inbound calls)- Provide technical support to clients with TD phone applications.- Assist account holders with the setup of Web platforms according to company standards.- Help current and prospective customers with TD online systems.- Provide professional customer service and first contact resolution- Meet all call compliance, productivity and quality requirements - Performance will be measured by call quality oversightQualificationsMUST HAVE: -Previous customer service experience – 1+ years-Multi-tasking – will be dealing with at least 2 programs at a time-Strong typing skills-Communication skills-Ability to work effectively within a team -Being able to work in a fast paced environment; work under pressure NICE TO HAVE:-Previous call centre experience-Previous banking experience -Microsoft office experience *Clear credit and criminal check required SummaryIf you are interested in this Customer Service Representative position in Halifax please apply online!Shortlisted candidates will be contacted.
        Do you have previous customer service or call center experience and enjoy working in a fast-paced environment? Are you looking for a great opportunity to gain experience within a Top 5 Bank? If so, we have the perfect role for you! We are hiring Customer Service Representatives for a 3-month contract in Halifax (remote for now)!Pay: $20.41/ hour Interview format: Webex interviewHours: Mon-Fri, 9am - 11pm AST, Sat 9am - 7pm AST. Shifts will be assigned, likely will be later shifts. Saturdays will be mandatory. Must be able to work 3 to 11 Training: Virtual classroom, some shadowing, approx. 4 days to 1 week of training before going liveGreat opportunity for those looking for full-time Summer work (with a possibility to continue part-time into the Fall).Advantages- Competitive pay rate- Work remotely (no commute!)- Potential for extension - Experience within a Top 5 Bank- Strong culture- Development opportunities - Start Date - May 31st, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities- 99% of the day on the phones (inbound calls)- Provide technical support to clients with TD phone applications.- Assist account holders with the setup of Web platforms according to company standards.- Help current and prospective customers with TD online systems.- Provide professional customer service and first contact resolution- Meet all call compliance, productivity and quality requirements - Performance will be measured by call quality oversightQualificationsMUST HAVE: -Previous customer service experience – 1+ years-Multi-tasking – will be dealing with at least 2 programs at a time-Strong typing skills-Communication skills-Ability to work effectively within a team -Being able to work in a fast paced environment; work under pressure NICE TO HAVE:-Previous call centre experience-Previous banking experience -Microsoft office experience *Clear credit and criminal check required SummaryIf you are interested in this Customer Service Representative position in Halifax please apply online!Shortlisted candidates will be contacted.

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