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        • Moncton, New Brunswick
        • Permanent
        • $16 per year
        Are you looking for a full-time position and being able to work from home? Do you like helping people find what they need for their home? Do you like solving problems?We are currently looking for Bilingual Customer Service Agents for a full time job. This is a great opportunity for anyone who has previous customer service experience or for someone who excels at helping people and providing assistance by phone or by email.Here's what you'll do with your days:You will solve problems related to several aspects of customer service: billing, questions about purchased products, follow-ups on orders, shipping etc.As a customer service agent, you will contribute to the exceptional customer experience your customers need.All candidates encouraged to apply! Regardless of your experience, we want to hear from YOU.Hours: Monday - Sunday 9AM-9PM Location: WORK FROM HOME!Salary: $15.75/ hour Bilingual (English and French) Advantages- Working from home!- Above minimum wage salary- Full-time hours!- Working for a well-known company- Contract until the end of the year- Working for a well-known companyResponsibilitiesJob Duties of a Call Center Representative are, but not limited to:- Taking inbound calls and answering emails from customers- assisting customers with any product knowledge- Assisting customers with any issues in regard to their orders- Refunding customers of purchasesQualificationsRequirements of the position:- We are looking for enthusiasm, willpower, stability and above all, we are looking for: your personality, your dynamism and your willingness to work well.- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills with the ability to exercise sound judgment - Tech-savvy and knowledge of information technology systems required - Full time and flexible availability- Organization and work prioritization skills- Wired internet connection (Ethernet cable) SummarySend us your CV directly with the subject "Customer service agent and order taking - Retail - New Brunswick" We look forward to discussing this opportunity with you,Karen, Hakeem, Catherinekaren.leiton@randstad.cahakeem.caron@randstad.cacatherine.asselin@randstad.caAlso, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you,
        Are you looking for a full-time position and being able to work from home? Do you like helping people find what they need for their home? Do you like solving problems?We are currently looking for Bilingual Customer Service Agents for a full time job. This is a great opportunity for anyone who has previous customer service experience or for someone who excels at helping people and providing assistance by phone or by email.Here's what you'll do with your days:You will solve problems related to several aspects of customer service: billing, questions about purchased products, follow-ups on orders, shipping etc.As a customer service agent, you will contribute to the exceptional customer experience your customers need.All candidates encouraged to apply! Regardless of your experience, we want to hear from YOU.Hours: Monday - Sunday 9AM-9PM Location: WORK FROM HOME!Salary: $15.75/ hour Bilingual (English and French) Advantages- Working from home!- Above minimum wage salary- Full-time hours!- Working for a well-known company- Contract until the end of the year- Working for a well-known companyResponsibilitiesJob Duties of a Call Center Representative are, but not limited to:- Taking inbound calls and answering emails from customers- assisting customers with any product knowledge- Assisting customers with any issues in regard to their orders- Refunding customers of purchasesQualificationsRequirements of the position:- We are looking for enthusiasm, willpower, stability and above all, we are looking for: your personality, your dynamism and your willingness to work well.- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills with the ability to exercise sound judgment - Tech-savvy and knowledge of information technology systems required - Full time and flexible availability- Organization and work prioritization skills- Wired internet connection (Ethernet cable) SummarySend us your CV directly with the subject "Customer service agent and order taking - Retail - New Brunswick" We look forward to discussing this opportunity with you,Karen, Hakeem, Catherinekaren.leiton@randstad.cahakeem.caron@randstad.cacatherine.asselin@randstad.caAlso, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you,
        • Saint John, New Brunswick
        • Contract
        Are you eager to gain some banking experience and have great communication skills? If so we have the role for you!We are currently looking for 10 Collections Agents to support our client in Saint John for a 6-month contract in a Top 5 Bank! This position will be working from home for now.Pay: $19.81/hourShift: Monday to Friday 8:00 am to 11:00 pm AT and Saturdays 9:00 am to 5:00 pm AT for a total of 35 hoursAdvantages- Work for one of Canada's largest banks - Work from home opportunity- Saint John, NB area- Work with a friendly and easy-going team- 6-month contract with potential for extension- Training provided- April 12th, 2021 start dateWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Collections Agent your main job duties include but are not limited to: - Answer internal inbound calls regarding billing and payment inquiries from the sales and service team- Troubleshoot by evaluating payment history and reviewing online invoices- Processes all payments, refunds and collections for TD Insurance- Delinquency and Collections processes include creating and validating delinquency letters, preparing registered letters and outbound calls to customers to reschedule payments. - Refunds or credits to clients may be system issued or by cheque. - Transactional work is typically distributed via email or shared folders. Operations Officers are required to retrieve, complete and track all daily work activities.Qualifications- Customer service/ call centre experience - Excellent computer navigation and keyboarding skills- Ability to manage multiple computer screens- Working knowledge of MS Office- Accounts receivable experience - Post-secondary education- Bilingual is French and English a strong assetSummaryInterested in the Collections Agent position in Saint John? Apply online today!Qualified candidates will be contacted. *Credit and criminal check required
        Are you eager to gain some banking experience and have great communication skills? If so we have the role for you!We are currently looking for 10 Collections Agents to support our client in Saint John for a 6-month contract in a Top 5 Bank! This position will be working from home for now.Pay: $19.81/hourShift: Monday to Friday 8:00 am to 11:00 pm AT and Saturdays 9:00 am to 5:00 pm AT for a total of 35 hoursAdvantages- Work for one of Canada's largest banks - Work from home opportunity- Saint John, NB area- Work with a friendly and easy-going team- 6-month contract with potential for extension- Training provided- April 12th, 2021 start dateWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Collections Agent your main job duties include but are not limited to: - Answer internal inbound calls regarding billing and payment inquiries from the sales and service team- Troubleshoot by evaluating payment history and reviewing online invoices- Processes all payments, refunds and collections for TD Insurance- Delinquency and Collections processes include creating and validating delinquency letters, preparing registered letters and outbound calls to customers to reschedule payments. - Refunds or credits to clients may be system issued or by cheque. - Transactional work is typically distributed via email or shared folders. Operations Officers are required to retrieve, complete and track all daily work activities.Qualifications- Customer service/ call centre experience - Excellent computer navigation and keyboarding skills- Ability to manage multiple computer screens- Working knowledge of MS Office- Accounts receivable experience - Post-secondary education- Bilingual is French and English a strong assetSummaryInterested in the Collections Agent position in Saint John? Apply online today!Qualified candidates will be contacted. *Credit and criminal check required
        • Moncton, New Brunswick
        • Permanent
        Are you passionate about helping people? Do you like to problem solving and being creative with technical solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Moncton.This is permanent full time position working as a Bilingual Customer Service Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hour.Location: Moncton, NB *position is temporarily work from home - remoteHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: April 26, 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilitiesAs a Bilingual Customer Service Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your resume directly to mina.albaghdadi@randstad.ca with the subject "Bilingual CSR- Moncton"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryBilingual Customer Service Representative (English/French)Pay Rate: $16.5/hourStart date: April 26, 2021
        Are you passionate about helping people? Do you like to problem solving and being creative with technical solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Moncton.This is permanent full time position working as a Bilingual Customer Service Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hour.Location: Moncton, NB *position is temporarily work from home - remoteHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: April 26, 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilitiesAs a Bilingual Customer Service Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your resume directly to mina.albaghdadi@randstad.ca with the subject "Bilingual CSR- Moncton"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryBilingual Customer Service Representative (English/French)Pay Rate: $16.5/hourStart date: April 26, 2021
        • Saint John, New Brunswick
        • Contract
        We are looking for a Customer Support Representative for our client in the printing and telecommunications industry. If you have strong technical and problem-solving skills with a passion for customer service, this role will be a great opportunity for you!You'll be able to provide quality customer service while solving problems and upselling solutions.Advantages- Work for a top-tier organization in the Global Corporation - Earn the competitive wage of $15 per hour- Monday to Friday- No weekends- Rotating shifts between 9am to 9pm- Rotating 2 weeks on-site and 2 weeks remote- Work in Saint John, NB -Work full-time business hours on a 12-month assignmentWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities-Provide an Excellent Customer Experience-Solve Customer Hardware, Software, and Networking problems at first contact using multiple XeroxSystems and Software Tools-Proactively sell the benefits of diagnosing and resolving issues via Telephone, Video Conferencingand Web Chat-Resolve incoming Customer escalations through effective negotiation and escalate urgent issues tothe appropriate team as necessary-Resolve issues on the first call and engage escalated groups as appropriate-Contribute to knowledge systems to enhance solutions provided to customers-Ability to Execute processes unique to Major Account Customers to ensure Service Level Agreements are met-Interchange among a variety of internal systems and technologies-Provide feedback on Policies and Procedures to continuously improve customer experience-Maintain product knowledge-Meet and exceed performance targets-Represent the company to Customers in a Professional and Ethical mannerQualifications-Post-Secondary Education is an asset-1-2 years of related experience preferred-Demonstrated Superior Customer Service Skills-Experience using Social Media technologies (Skype, Facetime, Google Duo)-Experience with Apple and Android devices to support video conferencing-Solid Problem-Solving Skills-Ability to communicate effectively – listening, written & verbal-Ability to deliver results independently and as a part of a team-Strong Organizational, Prioritization & Time Management SkillsSummaryIf you're interested in the Customer Service Representative role in Saint John, please apply online at www.randstad.ca. Qualified candidates will be contacted.
        We are looking for a Customer Support Representative for our client in the printing and telecommunications industry. If you have strong technical and problem-solving skills with a passion for customer service, this role will be a great opportunity for you!You'll be able to provide quality customer service while solving problems and upselling solutions.Advantages- Work for a top-tier organization in the Global Corporation - Earn the competitive wage of $15 per hour- Monday to Friday- No weekends- Rotating shifts between 9am to 9pm- Rotating 2 weeks on-site and 2 weeks remote- Work in Saint John, NB -Work full-time business hours on a 12-month assignmentWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities-Provide an Excellent Customer Experience-Solve Customer Hardware, Software, and Networking problems at first contact using multiple XeroxSystems and Software Tools-Proactively sell the benefits of diagnosing and resolving issues via Telephone, Video Conferencingand Web Chat-Resolve incoming Customer escalations through effective negotiation and escalate urgent issues tothe appropriate team as necessary-Resolve issues on the first call and engage escalated groups as appropriate-Contribute to knowledge systems to enhance solutions provided to customers-Ability to Execute processes unique to Major Account Customers to ensure Service Level Agreements are met-Interchange among a variety of internal systems and technologies-Provide feedback on Policies and Procedures to continuously improve customer experience-Maintain product knowledge-Meet and exceed performance targets-Represent the company to Customers in a Professional and Ethical mannerQualifications-Post-Secondary Education is an asset-1-2 years of related experience preferred-Demonstrated Superior Customer Service Skills-Experience using Social Media technologies (Skype, Facetime, Google Duo)-Experience with Apple and Android devices to support video conferencing-Solid Problem-Solving Skills-Ability to communicate effectively – listening, written & verbal-Ability to deliver results independently and as a part of a team-Strong Organizational, Prioritization & Time Management SkillsSummaryIf you're interested in the Customer Service Representative role in Saint John, please apply online at www.randstad.ca. Qualified candidates will be contacted.
        • Saint John, New Brunswick
        • Contract
        Are you eager to gain some banking experience and have great communication skills? If so we have the role for you!We are currently looking for 12 Collections Agents to support our client in Saint John for a 4-month contract in a Top 5 Bank! This position will be working from home for now.Pay: $19.81/hourShift: Monday to Friday 8:00 am to 11:00 pm AT and Saturdays 9:00 am to 5:00 pm AT for a total of 35 hoursAdvantages- Work for one of Canada's largest banks - Work from home opportunity- Saint John, NB area- Work with a friendly and easy-going team- 4-month contract with potential for extension- Training provided- April 12th, 2021 start dateWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Collections Agent your main job duties include but are not limited to: - Answer internal inbound calls regarding billing and payment inquiries from the sales and service team- Troubleshoot by evaluating payment history and reviewing online invoices- Processes all payments, refunds and collections for TD Insurance- Delinquency and Collections processes include creating and validating delinquency letters, preparing registered letters and outbound calls to customers to reschedule payments. - Refunds or credits to clients may be system issued or by cheque. - Transactional work is typically distributed via email or shared folders. Operations Officers are required to retrieve, complete and track all daily work activities.Qualifications- Customer service/ call centre experience - Excellent computer navigation and keyboarding skills- Ability to manage multiple computer screens- Working knowledge of MS Office- Accounts receivable experience - Post-secondary education- Bilingual is French and English a strong assetSummaryInterested in the Collections Agent position in Saint John? Apply online today!Qualified candidates will be contacted. *Credit and criminal check required
        Are you eager to gain some banking experience and have great communication skills? If so we have the role for you!We are currently looking for 12 Collections Agents to support our client in Saint John for a 4-month contract in a Top 5 Bank! This position will be working from home for now.Pay: $19.81/hourShift: Monday to Friday 8:00 am to 11:00 pm AT and Saturdays 9:00 am to 5:00 pm AT for a total of 35 hoursAdvantages- Work for one of Canada's largest banks - Work from home opportunity- Saint John, NB area- Work with a friendly and easy-going team- 4-month contract with potential for extension- Training provided- April 12th, 2021 start dateWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Collections Agent your main job duties include but are not limited to: - Answer internal inbound calls regarding billing and payment inquiries from the sales and service team- Troubleshoot by evaluating payment history and reviewing online invoices- Processes all payments, refunds and collections for TD Insurance- Delinquency and Collections processes include creating and validating delinquency letters, preparing registered letters and outbound calls to customers to reschedule payments. - Refunds or credits to clients may be system issued or by cheque. - Transactional work is typically distributed via email or shared folders. Operations Officers are required to retrieve, complete and track all daily work activities.Qualifications- Customer service/ call centre experience - Excellent computer navigation and keyboarding skills- Ability to manage multiple computer screens- Working knowledge of MS Office- Accounts receivable experience - Post-secondary education- Bilingual is French and English a strong assetSummaryInterested in the Collections Agent position in Saint John? Apply online today!Qualified candidates will be contacted. *Credit and criminal check required

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