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    • Orléans, Ontario
    • Permanent
    • $45,000 - $50,000 per year
    If you are looking to work for a company who values its employees and that has an amazing family environment, then this position is for you!Are you looking to upgrade your career? Are you looking for an amazing long term career opportunity? Are you a fan of talking to people, and creating solutions for them? Are you fluently Bilingual in English and French? If yes, please apply!As a Bilingual Insurance Customer Service Representative, you’ll ideally be committed to customer service and can think outside of the box to find solutions. If you’re someone who adheres to processes and has initiative to use tools provided to help customers, you’ll make a great fit. You don’t need to have specific experience in the Insurance Industry in order to excel as a Customer Service Rep; all that’s needed is a drive to help customers and the willingness to learn!You do need to be fluently Bilingual in order to be successful in this role.AdvantagesEarn a salary of $40k annually (which will increase to 42.5k once licensed!) - average 50k+ with commissionEnjoy great work hours Get paid for training and to write your OTLWork for one of the best managed companiesAlways room for growth and personal/professional developmentFull benefits availableResponsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service dutiesQualifications- Be perfectly BILINGUAL (French and English)- need to have at least a High School Diploma- Previous Sales or Customer Service experience- Banking, insurance or investment experience an asset- vaccination mandate is in place- Ability to work between 9am and 8pm throughout the week- Criminal and Credit check required SummaryIs this job for you? Is a permanent position in the financial field what you need? Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Bilingual Insurance" as the subjectCalling us at 613-726-0220 x4 and asking for EmilieWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    If you are looking to work for a company who values its employees and that has an amazing family environment, then this position is for you!Are you looking to upgrade your career? Are you looking for an amazing long term career opportunity? Are you a fan of talking to people, and creating solutions for them? Are you fluently Bilingual in English and French? If yes, please apply!As a Bilingual Insurance Customer Service Representative, you’ll ideally be committed to customer service and can think outside of the box to find solutions. If you’re someone who adheres to processes and has initiative to use tools provided to help customers, you’ll make a great fit. You don’t need to have specific experience in the Insurance Industry in order to excel as a Customer Service Rep; all that’s needed is a drive to help customers and the willingness to learn!You do need to be fluently Bilingual in order to be successful in this role.AdvantagesEarn a salary of $40k annually (which will increase to 42.5k once licensed!) - average 50k+ with commissionEnjoy great work hours Get paid for training and to write your OTLWork for one of the best managed companiesAlways room for growth and personal/professional developmentFull benefits availableResponsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service dutiesQualifications- Be perfectly BILINGUAL (French and English)- need to have at least a High School Diploma- Previous Sales or Customer Service experience- Banking, insurance or investment experience an asset- vaccination mandate is in place- Ability to work between 9am and 8pm throughout the week- Criminal and Credit check required SummaryIs this job for you? Is a permanent position in the financial field what you need? Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Bilingual Insurance" as the subjectCalling us at 613-726-0220 x4 and asking for EmilieWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Orléans, Ontario
    • Permanent
    • $45,000 - $50,000 per year
    If you are looking to work for a company who values its employees and that has an amazing family environment, then this position is for you!Are you looking to upgrade your career? Are you looking for an amazing long term career opportunity? Are you a fan of talking to people, and creating solutions for them? Are you fluently Bilingual in English and French? If yes, please apply!As a Bilingual Insurance Customer Service Representative, you’ll ideally be committed to customer service and can think outside of the box to find solutions. If you’re someone who adheres to processes and has initiative to use tools provided to help customers, you’ll make a great fit. You don’t need to have specific experience in the Insurance Industry in order to excel as a Customer Service Rep; all that’s needed is a drive to help customers and the willingness to learn!You do need to be fluently Bilingual in order to be successful in this role.AdvantagesEarn a salary of $40k annually (which will increase to 42.5k once licensed!) - average 50k with commissionEnjoy great work hours Get paid for training and to write your OTLWork for one of the best managed companiesAlways room for growth and personal/professional developmentFull benefits availableResponsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service dutiesQualifications- Be perfectly BILINGUAL (French and English)- need to have at least a High School Diploma- Previous Sales or Customer Service experience- Banking, insurance or investment experience an asset- vaccination mandate is in place- Ability to work between 9am and 8pm throughout the week- Criminal and Credit check required SummaryIs this job for you? Is a permanent position in the financial field what you need? Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Bilingual Insurance" as the subjectCalling us at 613-726-0220 x4 and asking for EmilieWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    If you are looking to work for a company who values its employees and that has an amazing family environment, then this position is for you!Are you looking to upgrade your career? Are you looking for an amazing long term career opportunity? Are you a fan of talking to people, and creating solutions for them? Are you fluently Bilingual in English and French? If yes, please apply!As a Bilingual Insurance Customer Service Representative, you’ll ideally be committed to customer service and can think outside of the box to find solutions. If you’re someone who adheres to processes and has initiative to use tools provided to help customers, you’ll make a great fit. You don’t need to have specific experience in the Insurance Industry in order to excel as a Customer Service Rep; all that’s needed is a drive to help customers and the willingness to learn!You do need to be fluently Bilingual in order to be successful in this role.AdvantagesEarn a salary of $40k annually (which will increase to 42.5k once licensed!) - average 50k with commissionEnjoy great work hours Get paid for training and to write your OTLWork for one of the best managed companiesAlways room for growth and personal/professional developmentFull benefits availableResponsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service dutiesQualifications- Be perfectly BILINGUAL (French and English)- need to have at least a High School Diploma- Previous Sales or Customer Service experience- Banking, insurance or investment experience an asset- vaccination mandate is in place- Ability to work between 9am and 8pm throughout the week- Criminal and Credit check required SummaryIs this job for you? Is a permanent position in the financial field what you need? Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Bilingual Insurance" as the subjectCalling us at 613-726-0220 x4 and asking for EmilieWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Gloucester, Ontario
    • Permanent
    • $18.00 - $20.00 per hour
    Do you have great customer service and client care skills? Are you a caring and compassionate person who loves animals, and wants to help others dealing with a difficult period of their life? Have you been looking for a job where you can truly make an impact on people when they need it most? If the answer is "yes" we have just the opportunity for you!We are working with an industry leader in the pet aftercare industry that is looking to add to their Client Care team! We are looking for a Bilingual Client Care specialist who will help provide compassionate customer service to all clients. You'll need to work well in a team environment, have strong customer care skills, and be able to work under pressure from time to time!Advantages- Starting salary from $18/hour- Monday to Friday ( 8am-4pm or 10am- 6pm), with alternating Saturdays (10 am-2pm) - Casual work environment- Inclusive environment- Room for growth in an expanding company- No specific experience requiredResponsibilities- Order intake- Some sales, cross selling mostly- Typing / data entry- Viewing services - Medium volume of calls and email - Some office tasksQualifications- Must be Bilingual; French and English- Must have valid G license - Empathetic and Compassionate nature- Great communication skills; written and spoken- Ability to multi-task and prioritize- Coachable demeanor SummaryTo apply, respond directly to this posting for more information or email callcentreottawa@randstad.ca with the subject line "Bilingual Customer Service Representative". Or we can be reached by:Phone: 613-726-0220 ext 4Text: 819-230-1626LinkedIn: linkedin.com/in/paisley-letourneau-733155134We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.Please visit www.randstad.ca for all of the roles currently open at Randstad!We look forward to hearing from you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you have great customer service and client care skills? Are you a caring and compassionate person who loves animals, and wants to help others dealing with a difficult period of their life? Have you been looking for a job where you can truly make an impact on people when they need it most? If the answer is "yes" we have just the opportunity for you!We are working with an industry leader in the pet aftercare industry that is looking to add to their Client Care team! We are looking for a Bilingual Client Care specialist who will help provide compassionate customer service to all clients. You'll need to work well in a team environment, have strong customer care skills, and be able to work under pressure from time to time!Advantages- Starting salary from $18/hour- Monday to Friday ( 8am-4pm or 10am- 6pm), with alternating Saturdays (10 am-2pm) - Casual work environment- Inclusive environment- Room for growth in an expanding company- No specific experience requiredResponsibilities- Order intake- Some sales, cross selling mostly- Typing / data entry- Viewing services - Medium volume of calls and email - Some office tasksQualifications- Must be Bilingual; French and English- Must have valid G license - Empathetic and Compassionate nature- Great communication skills; written and spoken- Ability to multi-task and prioritize- Coachable demeanor SummaryTo apply, respond directly to this posting for more information or email callcentreottawa@randstad.ca with the subject line "Bilingual Customer Service Representative". Or we can be reached by:Phone: 613-726-0220 ext 4Text: 819-230-1626LinkedIn: linkedin.com/in/paisley-letourneau-733155134We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.Please visit www.randstad.ca for all of the roles currently open at Randstad!We look forward to hearing from you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Gloucester, Ontario
    • Permanent
    Are you caring and compassionate person who wants to be able to help others dealing with a difficult period in their life? Do you have great customer service and client care skills? Have you been looking for a job where you can truly make an impact on people when they need it most? If the answer is "yes" we have just the opportunity for you!We are working with an industry leader in the pet aftercare industry that is looking to add to their Client Care team! We are looking for a Bilingual Client Care specialist who will help provide compassionate customer service to all clients. You'll need to work well in a team environment, have strong customer care skills, and be able to work under pressure from time to time!Advantages- Starting salary from $18/hour- Monday to Friday ( 8am-4pm or 10am- 6pm), with alternating Saturdays (10 am-2pm) - Casual work environment- Inclusive environment- Room for growth in an expanding companyResponsibilities- Order intake- Some sales, cross selling mostly- Typing / data entry- Viewing services - Medium volume of calls and email - Some office tasksQualifications- Must be Bilingual; French and English- Must have valid G license - Empathetic and Compassionate nature- Great communication skills; written and spoken- Ability to multi-task and prioritize- Coachable demeanor SummaryTo apply, respond directly to this posting for more information or email callcentreottawa@randstad.ca with the subject line "Bilingual Customer Service Representative". Or we can be reached by:Phone: 613-726-0220 ext 4Text: 819-230-1626LinkedIn: linkedin.com/in/paisley-letourneau-733155134We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.Please visit www.randstad.ca for all of the roles currently open at Randstad!We look forward to hearing from you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you caring and compassionate person who wants to be able to help others dealing with a difficult period in their life? Do you have great customer service and client care skills? Have you been looking for a job where you can truly make an impact on people when they need it most? If the answer is "yes" we have just the opportunity for you!We are working with an industry leader in the pet aftercare industry that is looking to add to their Client Care team! We are looking for a Bilingual Client Care specialist who will help provide compassionate customer service to all clients. You'll need to work well in a team environment, have strong customer care skills, and be able to work under pressure from time to time!Advantages- Starting salary from $18/hour- Monday to Friday ( 8am-4pm or 10am- 6pm), with alternating Saturdays (10 am-2pm) - Casual work environment- Inclusive environment- Room for growth in an expanding companyResponsibilities- Order intake- Some sales, cross selling mostly- Typing / data entry- Viewing services - Medium volume of calls and email - Some office tasksQualifications- Must be Bilingual; French and English- Must have valid G license - Empathetic and Compassionate nature- Great communication skills; written and spoken- Ability to multi-task and prioritize- Coachable demeanor SummaryTo apply, respond directly to this posting for more information or email callcentreottawa@randstad.ca with the subject line "Bilingual Customer Service Representative". Or we can be reached by:Phone: 613-726-0220 ext 4Text: 819-230-1626LinkedIn: linkedin.com/in/paisley-letourneau-733155134We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.Please visit www.randstad.ca for all of the roles currently open at Randstad!We look forward to hearing from you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Gatineau, Québec
    • Permanent
    • $23.00 - $25.00 per hour
    Do you thrive in fast-paced environments? Do you have an interest in construction tools and machinery? Do excel while working within a team? If yes, we might have just the job you’re looking for!!Located in the heart of Gatineau, you will be joining a rapidly growing branch, with a team-oriented atmosphere to help maintain and build our customer base. Our Customer Service and Rental agent plays a vital role, operating as the direct liaison between staff, customers, and suppliers, and is a key requirement for developing successful customer relationships.If this sounds like you, we want to hear from you!AdvantagesSalary: $22-$25/hour (depending on experience)Health and Dental BenefitsRRSP Matching ProgramStock Purchase Plan2 weeks VacationFree on-site parkingCasual Dress CodeMonday to Friday Operating hours from 6:30am to 5:30pmResponsibilitiesReceives and advises clients on rentals.Creates and closes rental contracts in the computer system.Ensures that the terms and conditions of the lease are met.Explains the operation of the equipment to customers.Opens work orders when equipment is returned.Prepares pick-up orders.Follows up on open contracts.Closes and balances the cash register.Ships with internal and external transport companiesQualificationsHigh school diploma and/or DEP in parts sales, an assetMinimum of 5 years experience in customer serviceBilingual (spoken and written) in French and English Knowledge of industrial and construction equipmentBasic knowledge of computersExperience in tool rental, an assetGood mechanical understandingAbility to multi-taskSummaryPlease apply by…Visit www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Bilingual Customer Service and Rental Agent" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you thrive in fast-paced environments? Do you have an interest in construction tools and machinery? Do excel while working within a team? If yes, we might have just the job you’re looking for!!Located in the heart of Gatineau, you will be joining a rapidly growing branch, with a team-oriented atmosphere to help maintain and build our customer base. Our Customer Service and Rental agent plays a vital role, operating as the direct liaison between staff, customers, and suppliers, and is a key requirement for developing successful customer relationships.If this sounds like you, we want to hear from you!AdvantagesSalary: $22-$25/hour (depending on experience)Health and Dental BenefitsRRSP Matching ProgramStock Purchase Plan2 weeks VacationFree on-site parkingCasual Dress CodeMonday to Friday Operating hours from 6:30am to 5:30pmResponsibilitiesReceives and advises clients on rentals.Creates and closes rental contracts in the computer system.Ensures that the terms and conditions of the lease are met.Explains the operation of the equipment to customers.Opens work orders when equipment is returned.Prepares pick-up orders.Follows up on open contracts.Closes and balances the cash register.Ships with internal and external transport companiesQualificationsHigh school diploma and/or DEP in parts sales, an assetMinimum of 5 years experience in customer serviceBilingual (spoken and written) in French and English Knowledge of industrial and construction equipmentBasic knowledge of computersExperience in tool rental, an assetGood mechanical understandingAbility to multi-taskSummaryPlease apply by…Visit www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Bilingual Customer Service and Rental Agent" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Gatineau, Québec
    • Permanent
    Randstad is Hiring Bilingual Customer Service Representatives for a company in the Financial industry !Do you want to pursue a career in a call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you available full-time? Do you enjoy working from the comfort of your Home? If you answered "yes" to the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Permanent and full time opportunity starting as of July 11th , 2022What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts July 11th , 2022Hours of Operation:Monday - Sunday 24/7 (rotational shifts - 8 hours a day, 5 days a week)Pay rate:$19/hour Advantages- Full time, permanent and work from home opportunity- One of the fastest growing call centers in Canada- Opportunity to gain call center experience and customer service experience in financial industry- Full range of benefits- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Receive inbound calls from customers about credit card inquiries, transactions, account maintenance and online support. - Provide information about account balance, due dates, credit limits etc.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home Permanent and full time opportunity starting as of July 11th , 2022Monday - Sunday24/7 (rotational shifts - 8 hours a day, 5 days a week)$19/hour Medical and Dental benefits!Here's how you can apply:- Email your CV to Vira on my email - virangana.shah@randstad.ca with subject line "Bilingual CSR Quebec"- Apply directly on www.randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Randstad is Hiring Bilingual Customer Service Representatives for a company in the Financial industry !Do you want to pursue a career in a call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you available full-time? Do you enjoy working from the comfort of your Home? If you answered "yes" to the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Permanent and full time opportunity starting as of July 11th , 2022What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts July 11th , 2022Hours of Operation:Monday - Sunday 24/7 (rotational shifts - 8 hours a day, 5 days a week)Pay rate:$19/hour Advantages- Full time, permanent and work from home opportunity- One of the fastest growing call centers in Canada- Opportunity to gain call center experience and customer service experience in financial industry- Full range of benefits- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Receive inbound calls from customers about credit card inquiries, transactions, account maintenance and online support. - Provide information about account balance, due dates, credit limits etc.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home Permanent and full time opportunity starting as of July 11th , 2022Monday - Sunday24/7 (rotational shifts - 8 hours a day, 5 days a week)$19/hour Medical and Dental benefits!Here's how you can apply:- Email your CV to Vira on my email - virangana.shah@randstad.ca with subject line "Bilingual CSR Quebec"- Apply directly on www.randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Gatineau, Québec
    • Permanent
    Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting June 20th, 2022- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting June 20th, 2022- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Gatineau, Québec
    • Permanent
    • $23.00 - $25.00 per hour
    Do you thrive in fast-paced environments? Do you have an interest in construction tools and machinery? Do excel while working within a team? If yes, we might have just the job you’re looking for!!Located in the heart of Gatineau, you will be joining a rapidly growing branch, with a team-oriented atmosphere to help maintain and build our customer base. Our Customer Service and Rental agent plays a vital role, operating as the direct liaison between staff, customers, and suppliers, and is a key requirement for developing successful customer relationships.If this sounds like you, we want to hear from you!AdvantagesSalary: $22-$25/hour (depending on experience)Health and Dental BenefitsRRSP Matching ProgramStock Purchase Plan2 weeks VacationFree on-site parkingCasual Dress CodeMonday to Friday Operating hours from 6:30am to 5:30pmResponsibilitiesReceives and advises clients on rentals.Creates and closes rental contracts in the computer system.Ensures that the terms and conditions of the lease are met.Explains the operation of the equipment to customers.Opens work orders when equipment is returned.Prepares pick-up orders.Follows up on open contracts.Closes and balances the cash register.Ships with internal and external transport companiesQualificationsHigh school diploma and/or DEP in parts sales, an assetMinimum of 5 years experience in customer serviceBilingual (spoken and written) in French and English Knowledge of industrial and construction equipmentBasic knowledge of computersExperience in tool rental, an assetGood mechanical understandingAbility to multi-taskSummaryPlease apply by…Visit www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Bilingual Customer Service and Rental Agent" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you thrive in fast-paced environments? Do you have an interest in construction tools and machinery? Do excel while working within a team? If yes, we might have just the job you’re looking for!!Located in the heart of Gatineau, you will be joining a rapidly growing branch, with a team-oriented atmosphere to help maintain and build our customer base. Our Customer Service and Rental agent plays a vital role, operating as the direct liaison between staff, customers, and suppliers, and is a key requirement for developing successful customer relationships.If this sounds like you, we want to hear from you!AdvantagesSalary: $22-$25/hour (depending on experience)Health and Dental BenefitsRRSP Matching ProgramStock Purchase Plan2 weeks VacationFree on-site parkingCasual Dress CodeMonday to Friday Operating hours from 6:30am to 5:30pmResponsibilitiesReceives and advises clients on rentals.Creates and closes rental contracts in the computer system.Ensures that the terms and conditions of the lease are met.Explains the operation of the equipment to customers.Opens work orders when equipment is returned.Prepares pick-up orders.Follows up on open contracts.Closes and balances the cash register.Ships with internal and external transport companiesQualificationsHigh school diploma and/or DEP in parts sales, an assetMinimum of 5 years experience in customer serviceBilingual (spoken and written) in French and English Knowledge of industrial and construction equipmentBasic knowledge of computersExperience in tool rental, an assetGood mechanical understandingAbility to multi-taskSummaryPlease apply by…Visit www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Bilingual Customer Service and Rental Agent" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Ottawa, Ontario
    • Permanent
    Are you looking for a role that challenges you? Are you looking for an opportunity to combine your customer service, organizational, and communication skills? Are you looking for a permanent opportunity with an incredible team, great benefits, and room for growth? If so, we have the right role for you!We are looking for Customer Service Representatives to work in Ottawa- South! You’ll be responsible for providing top notch customer service to each client, by phone and in-person, coordinating between the sales team and the showroom, some logistics and quotes as well!Advantages- 40K annually- Monday to Friday work week - Day shift 8am-4pm - Full Benefits - 2 weeks vacation to start- Paid sick days- 100% on-site role- Room for growthResponsibilities- Greet visitors to the showroom.- Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.- Organize, schedule and consult with customers regarding slab selections/views online and in person.- Assist with accounts and/or dealers with color selections in the showroom including scheduling and coordinating.- Coordinate and organize pick ups as needed for all accounts and dealers in conjunction with Account Managers. - Type reports as required.- Coordinate special projects, and events as required.- Accept and monitor inbound small deliveries as necessary.- Document all customer communication in Moraware- Other duties as assigned.Qualifications- 1+ year(s) of o1ffice experience, preferably in the construction or manufacturing industry.- Hold a High School Diploma, GED or equivalent.- Must be bilingual in French and English- Mathematical skills and analytical skills necessary to interpret job cost reports.- Ability to work in a team environment with a minimum of supervision. - Customer focus, collaborative team player and ability to adapt to change.SummaryTo apply, respond directly to this posting for more information or email callcentreottawa@randstad.ca with the subject line "Bilingual Customer Service Representative". Or we can be reached by:Phone: 613-726-0220 ext 4Text: 819-230-1626LinkedIn: linkedin.com/in/paisley-letourneau-733155134We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.Please visit www.randstad.ca for all of the roles currently open at Randstad!We look forward to hearing from you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking for a role that challenges you? Are you looking for an opportunity to combine your customer service, organizational, and communication skills? Are you looking for a permanent opportunity with an incredible team, great benefits, and room for growth? If so, we have the right role for you!We are looking for Customer Service Representatives to work in Ottawa- South! You’ll be responsible for providing top notch customer service to each client, by phone and in-person, coordinating between the sales team and the showroom, some logistics and quotes as well!Advantages- 40K annually- Monday to Friday work week - Day shift 8am-4pm - Full Benefits - 2 weeks vacation to start- Paid sick days- 100% on-site role- Room for growthResponsibilities- Greet visitors to the showroom.- Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.- Organize, schedule and consult with customers regarding slab selections/views online and in person.- Assist with accounts and/or dealers with color selections in the showroom including scheduling and coordinating.- Coordinate and organize pick ups as needed for all accounts and dealers in conjunction with Account Managers. - Type reports as required.- Coordinate special projects, and events as required.- Accept and monitor inbound small deliveries as necessary.- Document all customer communication in Moraware- Other duties as assigned.Qualifications- 1+ year(s) of o1ffice experience, preferably in the construction or manufacturing industry.- Hold a High School Diploma, GED or equivalent.- Must be bilingual in French and English- Mathematical skills and analytical skills necessary to interpret job cost reports.- Ability to work in a team environment with a minimum of supervision. - Customer focus, collaborative team player and ability to adapt to change.SummaryTo apply, respond directly to this posting for more information or email callcentreottawa@randstad.ca with the subject line "Bilingual Customer Service Representative". Or we can be reached by:Phone: 613-726-0220 ext 4Text: 819-230-1626LinkedIn: linkedin.com/in/paisley-letourneau-733155134We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.Please visit www.randstad.ca for all of the roles currently open at Randstad!We look forward to hearing from you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • North York, Ontario
    • Permanent
    • $50,000 - $51,000 per year
    A global leader in merchant services is looking to add Bilingual Account Specialists- Advanced Tech Support for a full-time permanent position for the North York team.Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? If you answered yes to these questions, the Bilingual Customer Service Representative (French & English) position may be a great fit for you!Start Date: July 11, 2022Hours of operation:Monday- Friday 7am-12am (some weekends and holidays required)10% Overtime premium for afternoon shiftsTraining for the first 4 weeksSalary: $50k-$51kHybrid model- Must be able to go into the office located in North YorkAdvantages2 weeks vacation, 3 weeks after 2 years10 Sick days ( prorated)Extended health benefitsHome office allowanceCasual dressTuition reimbursement 10% Overtime premium for afternoon shiftsInternal opportunitiesResponsibilities- Answering and resolving calls from merchants calling with e-commerce inquiries for various help desk programs- Respond to email inquiries from internal and external partners- Assist with special projects such as terminal software and hardware launches- Manage and complete technical escalations- Liaising with other areas of the organization to provide timely resolutionsQualifications- Bilingual French AND English- Minimum 2 years of customer service experience- High school diploma equivalent- Post-secondary education is considered an asset - Excellent verbal and written French and English communication skills- Self-motivated, able to work with minimal supervision, and performs well in a team environment- Knowledge of MS Office, basic internet troubleshooting skills- Ability to navigate between different applications/tools- Knowledge of payment processing industry and related products/procedures- Experience with Help Desk call types: Verifone, Ingenico, VAR, ROL, Advanced communicationSummaryTo apply please email your resume directly to luda.zadorovich@randstad.ca or michael.bertolini@randstad.ca with the subject line "Bilingual Account Specialist III - North York"All qualified Bilingual (FRENCH & ENGLISH) candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    A global leader in merchant services is looking to add Bilingual Account Specialists- Advanced Tech Support for a full-time permanent position for the North York team.Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? If you answered yes to these questions, the Bilingual Customer Service Representative (French & English) position may be a great fit for you!Start Date: July 11, 2022Hours of operation:Monday- Friday 7am-12am (some weekends and holidays required)10% Overtime premium for afternoon shiftsTraining for the first 4 weeksSalary: $50k-$51kHybrid model- Must be able to go into the office located in North YorkAdvantages2 weeks vacation, 3 weeks after 2 years10 Sick days ( prorated)Extended health benefitsHome office allowanceCasual dressTuition reimbursement 10% Overtime premium for afternoon shiftsInternal opportunitiesResponsibilities- Answering and resolving calls from merchants calling with e-commerce inquiries for various help desk programs- Respond to email inquiries from internal and external partners- Assist with special projects such as terminal software and hardware launches- Manage and complete technical escalations- Liaising with other areas of the organization to provide timely resolutionsQualifications- Bilingual French AND English- Minimum 2 years of customer service experience- High school diploma equivalent- Post-secondary education is considered an asset - Excellent verbal and written French and English communication skills- Self-motivated, able to work with minimal supervision, and performs well in a team environment- Knowledge of MS Office, basic internet troubleshooting skills- Ability to navigate between different applications/tools- Knowledge of payment processing industry and related products/procedures- Experience with Help Desk call types: Verifone, Ingenico, VAR, ROL, Advanced communicationSummaryTo apply please email your resume directly to luda.zadorovich@randstad.ca or michael.bertolini@randstad.ca with the subject line "Bilingual Account Specialist III - North York"All qualified Bilingual (FRENCH & ENGLISH) candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Ottawa, Ontario
    • Permanent
    • $41,000 - $45,000 per year
    Are you looking for a new challenge that will let you interact with people on a regular basis? Are you a great communicator with an outgoing personality? Do you have a great attention to detail, and pride yourself on your ability to input information quickly and accurately? We may have just the opportunity you are looking for!Come work as a Sales and Service Coordinator for an awesome company in the Ottawa West/Nepean area! You’ll be helping new customers get set up with their accounts, answering questions about the company products, and maintaining the customer relationship throughout the entire onboarding process. This role is a combination of a Sales Rep and a Customer Service Rep, and you’ll excel if you have experience in either role. This is a very employee friendly company and you’ll feel like a part of the family from day 1!AdvantagesWhat’s in it for you:- Monday-Friday work week (either 8-4 or 9-5)- salary range starting from $41k- 3 weeks of vacation and paid sick days- Full benefits after 3 month probation- RRSP matching- Free Parking- Access to a free internet account for the duration of your employmentResponsibilitiesWhat you’ll do here:- Answer incoming calls pertaining to sales inquiries, and completing the application accurately- Helping to qualify potential sales leads and following up with other departments- Process orders for new services, and co-ordinate the service & hardware needs- Enter new client information into the system, and make sure that it is done accurately- Other tasks as requiredQualificationsWhat will make you successful:- 1+ years of experience in a sales or customer service role- 1+ years of call center experience (inbound or outbound)- Technically savvy – be comfortable with using the internet and related technologies- Possess strong communication skills (Bilingualism is an asset)- You will need to be organized and able to multi-task- Proof of vaccination is required for this roleSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (please use "S&S Coord" as the subject line)Call us: 613-726-0220 x4 and ask for Erin or PaisleyWe appreciate all applications, however, only those who meet the requirements for this role will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking for a new challenge that will let you interact with people on a regular basis? Are you a great communicator with an outgoing personality? Do you have a great attention to detail, and pride yourself on your ability to input information quickly and accurately? We may have just the opportunity you are looking for!Come work as a Sales and Service Coordinator for an awesome company in the Ottawa West/Nepean area! You’ll be helping new customers get set up with their accounts, answering questions about the company products, and maintaining the customer relationship throughout the entire onboarding process. This role is a combination of a Sales Rep and a Customer Service Rep, and you’ll excel if you have experience in either role. This is a very employee friendly company and you’ll feel like a part of the family from day 1!AdvantagesWhat’s in it for you:- Monday-Friday work week (either 8-4 or 9-5)- salary range starting from $41k- 3 weeks of vacation and paid sick days- Full benefits after 3 month probation- RRSP matching- Free Parking- Access to a free internet account for the duration of your employmentResponsibilitiesWhat you’ll do here:- Answer incoming calls pertaining to sales inquiries, and completing the application accurately- Helping to qualify potential sales leads and following up with other departments- Process orders for new services, and co-ordinate the service & hardware needs- Enter new client information into the system, and make sure that it is done accurately- Other tasks as requiredQualificationsWhat will make you successful:- 1+ years of experience in a sales or customer service role- 1+ years of call center experience (inbound or outbound)- Technically savvy – be comfortable with using the internet and related technologies- Possess strong communication skills (Bilingualism is an asset)- You will need to be organized and able to multi-task- Proof of vaccination is required for this roleSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (please use "S&S Coord" as the subject line)Call us: 613-726-0220 x4 and ask for Erin or PaisleyWe appreciate all applications, however, only those who meet the requirements for this role will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Ottawa, Ontario
    • Permanent
    Are you looking for a role that challenges you? Are you looking for an opportunity to combine your customer service, organizational, and communication skills? Are you looking for a permanent opportunity with an incredible team, great benefits, and room for growth? If so, we have the right role for you!We are looking for Customer Service Representatives to work in Ottawa- South! You’ll be responsible for providing top notch customer service to each client, by phone and in-person, coordinating between the sales team and the showroom, some logistics and quotes as well!Advantages- 45K annually- Monday to Friday work week - Day shift 8am-4pm - Full Benefits - 2 weeks vacation to start- Paid sick days- 100% on-site role- Room for growthResponsibilities- Greet visitors to the showroom.- Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.- Organize, schedule and consult with customers regarding slab selections/views online and in person.- Assist with accounts and/or dealers with color selections in the showroom including scheduling and coordinating.- Coordinate and organize pick ups as needed for all accounts and dealers in conjunction with Account Managers. - Type reports as required.- Coordinate special projects, and events as required.- Accept and monitor inbound small deliveries as necessary.- Document all customer communication in Moraware- Other duties as assigned.Qualifications- 1+ year(s) of o1ffice experience, preferably in the construction or manufacturing industry.- Hold a High School Diploma, GED or equivalent.- Must be bilingual in French and English- Mathematical skills and analytical skills necessary to interpret job cost reports.- Ability to work in a team environment with a minimum of supervision. - Customer focus, collaborative team player and ability to adapt to change.SummaryTo apply, respond directly to this posting for more information or email callcentreottawa@randstad.ca with the subject line "Bilingual Customer Service Representative". Or we can be reached by:Phone: 613-726-0220 ext 4Text: 819-230-1626LinkedIn: linkedin.com/in/paisley-letourneau-733155134We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.Please visit www.randstad.ca for all of the roles currently open at Randstad!We look forward to hearing from you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking for a role that challenges you? Are you looking for an opportunity to combine your customer service, organizational, and communication skills? Are you looking for a permanent opportunity with an incredible team, great benefits, and room for growth? If so, we have the right role for you!We are looking for Customer Service Representatives to work in Ottawa- South! You’ll be responsible for providing top notch customer service to each client, by phone and in-person, coordinating between the sales team and the showroom, some logistics and quotes as well!Advantages- 45K annually- Monday to Friday work week - Day shift 8am-4pm - Full Benefits - 2 weeks vacation to start- Paid sick days- 100% on-site role- Room for growthResponsibilities- Greet visitors to the showroom.- Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.- Organize, schedule and consult with customers regarding slab selections/views online and in person.- Assist with accounts and/or dealers with color selections in the showroom including scheduling and coordinating.- Coordinate and organize pick ups as needed for all accounts and dealers in conjunction with Account Managers. - Type reports as required.- Coordinate special projects, and events as required.- Accept and monitor inbound small deliveries as necessary.- Document all customer communication in Moraware- Other duties as assigned.Qualifications- 1+ year(s) of o1ffice experience, preferably in the construction or manufacturing industry.- Hold a High School Diploma, GED or equivalent.- Must be bilingual in French and English- Mathematical skills and analytical skills necessary to interpret job cost reports.- Ability to work in a team environment with a minimum of supervision. - Customer focus, collaborative team player and ability to adapt to change.SummaryTo apply, respond directly to this posting for more information or email callcentreottawa@randstad.ca with the subject line "Bilingual Customer Service Representative". Or we can be reached by:Phone: 613-726-0220 ext 4Text: 819-230-1626LinkedIn: linkedin.com/in/paisley-letourneau-733155134We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.Please visit www.randstad.ca for all of the roles currently open at Randstad!We look forward to hearing from you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Ottawa, Ontario
    • Permanent
    • $20.00 - $23.00 per hour
    Have you been dreaming of a new career opportunity that challenges you every day? Are you looking for a company with a great work environment and passionate leaders? Do you have a passion for achieving customer satisfaction and problem solving? Are you bilingual in English and French? Then this may be the right opportunity for you! Apply today!We're looking for energetic, and solution-focused people to join our team in the west end of Ottawa! Working out of a vibrant and fast-paced office, you'll get to feel like you're making a difference each and every day! This completely bus-accessible / free parking office is in a great location, and if you're bilingual with a background in retail, tech support, HVAC & automation or call centers, we want to hear from you!This role will require on site training, but offers flexible work arrangements once that is complete! Please note: this is for night shifts! Training will be facilitated during the day, but you will work nights after that!We assure you, you WILL love working for this company! They are an Ottawa based small grown company with tones of growth & aspirations!Advantages-Pay rate is very competitive, and is based on your expereince-Benefits, Medical & Dental paid by employer-Informative training-Annual bonus opportunities-Positive working environment-Permanent full time position-Flexible shifts around business needs-Working alongside like minded team members and passionate leaders-Being part of a growing, dynamic energy efficient team!Responsibilities-Receive calls and emails from clients and assist them with various inquiries for their sites-Trouble shoot/ diagnose and problem solve potential issues remotely-Provide direction and information to clients to resolve the issue-Document any issues for future review purposes-Schedule technicians for onsite support-Complete work orders-Adhere to company policies and procedures to meet customer satisfaction standardsQualifications-Fully bilingual-Capable of working in a fast paced environment-Self starter, takes initiative-Professional demeanor-Good interpersonal, communication and organizational skills-Capable of following step by step processes-Must be a team player-HVAC & automation knowledge is an asset-Invested in making a long & loyal career within a companySummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 4We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Have you been dreaming of a new career opportunity that challenges you every day? Are you looking for a company with a great work environment and passionate leaders? Do you have a passion for achieving customer satisfaction and problem solving? Are you bilingual in English and French? Then this may be the right opportunity for you! Apply today!We're looking for energetic, and solution-focused people to join our team in the west end of Ottawa! Working out of a vibrant and fast-paced office, you'll get to feel like you're making a difference each and every day! This completely bus-accessible / free parking office is in a great location, and if you're bilingual with a background in retail, tech support, HVAC & automation or call centers, we want to hear from you!This role will require on site training, but offers flexible work arrangements once that is complete! Please note: this is for night shifts! Training will be facilitated during the day, but you will work nights after that!We assure you, you WILL love working for this company! They are an Ottawa based small grown company with tones of growth & aspirations!Advantages-Pay rate is very competitive, and is based on your expereince-Benefits, Medical & Dental paid by employer-Informative training-Annual bonus opportunities-Positive working environment-Permanent full time position-Flexible shifts around business needs-Working alongside like minded team members and passionate leaders-Being part of a growing, dynamic energy efficient team!Responsibilities-Receive calls and emails from clients and assist them with various inquiries for their sites-Trouble shoot/ diagnose and problem solve potential issues remotely-Provide direction and information to clients to resolve the issue-Document any issues for future review purposes-Schedule technicians for onsite support-Complete work orders-Adhere to company policies and procedures to meet customer satisfaction standardsQualifications-Fully bilingual-Capable of working in a fast paced environment-Self starter, takes initiative-Professional demeanor-Good interpersonal, communication and organizational skills-Capable of following step by step processes-Must be a team player-HVAC & automation knowledge is an asset-Invested in making a long & loyal career within a companySummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 4We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • North York, Ontario
    • Permanent
    • $56,000 per year
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in Technical Support?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual Technical Support AgentLocation: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - FridayBetween the hours of 7 am - 8 pmScheduled for full-time hoursTraining: 2-8 weeks, full-time paid trainingAdvantages- Competitive pay of $56K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilities- inbound, call centre environment- Enter and maintain information in computer systems- use analytical ability to resolve complex or difficult tech problems- Analyze Client tech issues for business banking products- provide recommendations on operational and system procedures- Create a warm, and pleasant experience for clients- reporting and back end proceduresQualifications- Fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- Detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to mina.albaghdadi@randstad.ca and add the subject line: "Bilingual Technical Support Agent - Toronto"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in Technical Support?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual Technical Support AgentLocation: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - FridayBetween the hours of 7 am - 8 pmScheduled for full-time hoursTraining: 2-8 weeks, full-time paid trainingAdvantages- Competitive pay of $56K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilities- inbound, call centre environment- Enter and maintain information in computer systems- use analytical ability to resolve complex or difficult tech problems- Analyze Client tech issues for business banking products- provide recommendations on operational and system procedures- Create a warm, and pleasant experience for clients- reporting and back end proceduresQualifications- Fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- Detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to mina.albaghdadi@randstad.ca and add the subject line: "Bilingual Technical Support Agent - Toronto"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Ottawa, Ontario
    • Permanent
    Randstad is Hiring Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluent in English and French (Bilingual) ? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of July 18th, 2022What(Job title)?- Customer Service Representative (Call Center Setting)Where?- Work from home (Ottawa)When?- Training starts July 18th, 2022Hours of Operation:Monday - Sunday6:00 AM - 12:00 AM (rotational shifts)Pay rate:$19/hourAdvantages- Full time, permanent and remote opportunity- One of the fastest growing call centers in Canada- Chance to work in retail industry- Opportunity to gain call center experience and customer service experience- Equipment provided- Great work culture & work/life balance- Career progression opportunities.Responsibilities- Accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions.-To fulfill customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times.-Accurately complete appropriate documentation for each interaction, wrap up by inputting data for call history, and sending messages to appropriate third parties when required-Remain current on program and product information by being committed to continuous learning.-Maintain strict confidentiality at all times and adhere to legislation and service guidelines on the use of data.Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service an asset- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availabilitySummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Customer Service Representative$19 per hourJuly 18th, 2022Here's how you can apply:- Apply directly on randstad.ca- Email your resume to riya.gupta@randstad.ca with subject line "Customer Service - Ottawa"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Randstad is Hiring Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluent in English and French (Bilingual) ? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of July 18th, 2022What(Job title)?- Customer Service Representative (Call Center Setting)Where?- Work from home (Ottawa)When?- Training starts July 18th, 2022Hours of Operation:Monday - Sunday6:00 AM - 12:00 AM (rotational shifts)Pay rate:$19/hourAdvantages- Full time, permanent and remote opportunity- One of the fastest growing call centers in Canada- Chance to work in retail industry- Opportunity to gain call center experience and customer service experience- Equipment provided- Great work culture & work/life balance- Career progression opportunities.Responsibilities- Accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions.-To fulfill customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times.-Accurately complete appropriate documentation for each interaction, wrap up by inputting data for call history, and sending messages to appropriate third parties when required-Remain current on program and product information by being committed to continuous learning.-Maintain strict confidentiality at all times and adhere to legislation and service guidelines on the use of data.Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service an asset- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availabilitySummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Customer Service Representative$19 per hourJuly 18th, 2022Here's how you can apply:- Apply directly on randstad.ca- Email your resume to riya.gupta@randstad.ca with subject line "Customer Service - Ottawa"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Ottawa, Ontario
    • Permanent
    • $50,000 per year
    Have you been looking for a new job that can turn into a career? Do you have parts counter expereince in any industry? Are you interested in providing top-notch customer service to clients and prospective clients alike? We may have just the role for you!We are looking for an experienced Parts Counter Clerk to join our team in Ottawa East. In this permanent role, you will need to be adaptable, handle pressure well, and have a great can-do attitude! This is a growing team, and there will be management opportunities for the right candiate!If this sounds like you, we want to hear from you!The Quick Details:Permanent role from day 1!Shift: Monday-Friday 7:30-4:00Pay: starting from $50k but this is based on your experience!Bilingual is not mandatory, but it'll be considered an assetStart: ASAP!AdvantagesWhat’s in it for you as a Parts Counter Clerk:Annual Salary starting from 50K (depending on experience)Monday-Friday work weekHours of work between 7:30am and 4pm (no evenings!)2 weeks vacation to startPension available and full benefitsAccessible to transitPromotes from withinResponsibilitiesWhat you’ll do here as a Parts Counter Clerk:- take incoming parts sales requests via phone or in person- Follow up on pending orders and expedite issues- Provide exemplary customer service to all clients- Organize parks for 18+ techs as well as ensure inventory is kept for their vehicles- manage inventory and ensure timely record keeping- assist with shipping/receiving as necessary- assist other departments as necessaryQualificationsWhat you’ll need to be successful as a Parts Counter Clerk:experience working in a parts environment is essential2-3 years of parts counter or equivalent experienceNeed to be able to lift 50lbs regularly and up to 100lbsBilingualism in English and French would be a strong assetwillingness to learn, and grow with this companyself-motivated, reliable, and punctualSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also...Apply by e-mail at: callcentreottawa@randstad.ca - Please use "Parts - Ottawa East" as the subjectCall us at: 613.726.0220 ext 4We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Have you been looking for a new job that can turn into a career? Do you have parts counter expereince in any industry? Are you interested in providing top-notch customer service to clients and prospective clients alike? We may have just the role for you!We are looking for an experienced Parts Counter Clerk to join our team in Ottawa East. In this permanent role, you will need to be adaptable, handle pressure well, and have a great can-do attitude! This is a growing team, and there will be management opportunities for the right candiate!If this sounds like you, we want to hear from you!The Quick Details:Permanent role from day 1!Shift: Monday-Friday 7:30-4:00Pay: starting from $50k but this is based on your experience!Bilingual is not mandatory, but it'll be considered an assetStart: ASAP!AdvantagesWhat’s in it for you as a Parts Counter Clerk:Annual Salary starting from 50K (depending on experience)Monday-Friday work weekHours of work between 7:30am and 4pm (no evenings!)2 weeks vacation to startPension available and full benefitsAccessible to transitPromotes from withinResponsibilitiesWhat you’ll do here as a Parts Counter Clerk:- take incoming parts sales requests via phone or in person- Follow up on pending orders and expedite issues- Provide exemplary customer service to all clients- Organize parks for 18+ techs as well as ensure inventory is kept for their vehicles- manage inventory and ensure timely record keeping- assist with shipping/receiving as necessary- assist other departments as necessaryQualificationsWhat you’ll need to be successful as a Parts Counter Clerk:experience working in a parts environment is essential2-3 years of parts counter or equivalent experienceNeed to be able to lift 50lbs regularly and up to 100lbsBilingualism in English and French would be a strong assetwillingness to learn, and grow with this companyself-motivated, reliable, and punctualSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also...Apply by e-mail at: callcentreottawa@randstad.ca - Please use "Parts - Ottawa East" as the subjectCall us at: 613.726.0220 ext 4We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • North York, Ontario
    • Permanent
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in the financial industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual (English/French) Customer Service Representative Location: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - SundayBetween the hours of 7 am - 10 pmScheduled for full-time hoursTraining: 1 month, full-time paid trainingAdvantages- Competitive pay of $45K to $47K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilitiesAs a Bilingual (English/French) Customer Service Representative, you will be responsible for:- Bilingual (English/French) inbound calls- Taking inbound customer service inquiries regarding clients financial products and services- Provide knowledgeable assistance to clients over the phone - Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking system- Building and maintaining strong client relationshipsQualifications- fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to susmitha.jambula@randstad.ca and add the subject line: "Bilingual Client Service Rep - Toronto"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in the financial industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual (English/French) Customer Service Representative Location: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - SundayBetween the hours of 7 am - 10 pmScheduled for full-time hoursTraining: 1 month, full-time paid trainingAdvantages- Competitive pay of $45K to $47K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilitiesAs a Bilingual (English/French) Customer Service Representative, you will be responsible for:- Bilingual (English/French) inbound calls- Taking inbound customer service inquiries regarding clients financial products and services- Provide knowledgeable assistance to clients over the phone - Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking system- Building and maintaining strong client relationshipsQualifications- fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to susmitha.jambula@randstad.ca and add the subject line: "Bilingual Client Service Rep - Toronto"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Ottawa, Ontario
    • Permanent
    • $41,000 per year
    Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting June 20th 2022- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting June 20th 2022- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Ottawa, Ontario
    • Permanent
    • $22 - $27 per year
    Do you thrive in fast-paced environments? Do you like getting to make an impact on other businesses? Do you have an interest in construction tools and machinery? Are sales and customer service passions of yours? If yes, we might have just the job you’re looking for!!Working from an incredible location in the heart of Ottawa, you’ll be joining a well-established company with tonnes of growth potential! As an Order Desk Associate you must be highly motivated, organized and have great time management skills, as well as a genuine desire to learn and develop yourself. Do you need to have done this exact job before? No! Construction and Landscape Industry knowledge would be a definite plus, and you MUST be comfortable in a more blue-collar environment.If this sounds like you, we want to hear from you!AdvantagesWhat’s in it for you?Salary range starts from 22/hr+Hours of work between 7am and 5:00pm (8 hour shift)Sunday always off2 weeks vacationFull benefits (50/50)Accessible to public transitFriendly and encouraging team environment ResponsibilitiesWhat you’ll do here?You’ll be answering calls, emails and walk-in inquiriesYou will need to prepare quotes for clients You will have to communicate with other departments (warehouse, outside sales, mechanics)You’ll be issuing invoices and also dealing with credits and statementsYou will also be following up on open orders, rentals, and other issues with clientsYou may be assigned other duties as you master these main onesQualificationsWhat you’ll need to be successful?Some kind of industrial or blue collar expereince would be an asset!Strong customer service and rapport building skills will be necessaryYou’ll need to be computer literate and very familiar with MS ExcelSelf-motivated, hungry for responsibility, and eager to learnVaccination Mandate in placeSummaryPlease apply by…Visit www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Order Desk - Ottawa" as the subjectCalling us at 613-726-0220 x4 We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you thrive in fast-paced environments? Do you like getting to make an impact on other businesses? Do you have an interest in construction tools and machinery? Are sales and customer service passions of yours? If yes, we might have just the job you’re looking for!!Working from an incredible location in the heart of Ottawa, you’ll be joining a well-established company with tonnes of growth potential! As an Order Desk Associate you must be highly motivated, organized and have great time management skills, as well as a genuine desire to learn and develop yourself. Do you need to have done this exact job before? No! Construction and Landscape Industry knowledge would be a definite plus, and you MUST be comfortable in a more blue-collar environment.If this sounds like you, we want to hear from you!AdvantagesWhat’s in it for you?Salary range starts from 22/hr+Hours of work between 7am and 5:00pm (8 hour shift)Sunday always off2 weeks vacationFull benefits (50/50)Accessible to public transitFriendly and encouraging team environment ResponsibilitiesWhat you’ll do here?You’ll be answering calls, emails and walk-in inquiriesYou will need to prepare quotes for clients You will have to communicate with other departments (warehouse, outside sales, mechanics)You’ll be issuing invoices and also dealing with credits and statementsYou will also be following up on open orders, rentals, and other issues with clientsYou may be assigned other duties as you master these main onesQualificationsWhat you’ll need to be successful?Some kind of industrial or blue collar expereince would be an asset!Strong customer service and rapport building skills will be necessaryYou’ll need to be computer literate and very familiar with MS ExcelSelf-motivated, hungry for responsibility, and eager to learnVaccination Mandate in placeSummaryPlease apply by…Visit www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Order Desk - Ottawa" as the subjectCalling us at 613-726-0220 x4 We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • North York, Ontario
    • Permanent
    • $50,000 - $51,000 per year
    A global leader in merchant services is looking to add Bilingual Account Specialists- Advanced Tech Support for a full-time permanent position for the North York team.Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? If you answered yes to these questions, the Bilingual Customer Service Representative (French & English) position may be a great fit for you!Start Date: July 11, 2022Hours of operation:Monday- Friday 7am-12am (some weekends and holidays required)10% Overtime premium for afternoon shiftsTraining for the first 4 weeksSalary: $50k-$51kHybrid model- Must be able to go into the office located in North YorkAdvantages2 weeks vacation, 3 weeks after 2 years10 Sick days ( prorated)Extended health benefitsHome office allowanceCasual dressTuition reimbursement 10% Overtime premium for afternoon shiftsInternal opportunitiesResponsibilities- Answering and resolving calls from merchants calling with e-commerce inquiries for various help desk programs- Respond to email inquiries from internal and external partners- Assist with special projects such as terminal software and hardware launches- Manage and complete technical escalations- Liaising with other areas of the organization to provide timely resolutionsQualifications- Bilingual French AND English- Minimum 2 years of customer service experience- High school diploma equivalent- Post-secondary education is considered an asset - Excellent verbal and written French and English communication skills- Self-motivated, able to work with minimal supervision, and performs well in a team environment- Knowledge of MS Office, basic internet troubleshooting skills- Ability to navigate between different applications/tools- Knowledge of payment processing industry and related products/procedures- Experience with Help Desk call types: Verifone, Ingenico, VAR, ROL, Advanced communicationSummaryTo apply please email your resume directly to luda.zadorovich@randstad.ca or michael.bertolini@randstad.ca with the subject line "Bilingual Account Specialist III - North York"All qualified Bilingual (FRENCH & ENGLISH) candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    A global leader in merchant services is looking to add Bilingual Account Specialists- Advanced Tech Support for a full-time permanent position for the North York team.Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? If you answered yes to these questions, the Bilingual Customer Service Representative (French & English) position may be a great fit for you!Start Date: July 11, 2022Hours of operation:Monday- Friday 7am-12am (some weekends and holidays required)10% Overtime premium for afternoon shiftsTraining for the first 4 weeksSalary: $50k-$51kHybrid model- Must be able to go into the office located in North YorkAdvantages2 weeks vacation, 3 weeks after 2 years10 Sick days ( prorated)Extended health benefitsHome office allowanceCasual dressTuition reimbursement 10% Overtime premium for afternoon shiftsInternal opportunitiesResponsibilities- Answering and resolving calls from merchants calling with e-commerce inquiries for various help desk programs- Respond to email inquiries from internal and external partners- Assist with special projects such as terminal software and hardware launches- Manage and complete technical escalations- Liaising with other areas of the organization to provide timely resolutionsQualifications- Bilingual French AND English- Minimum 2 years of customer service experience- High school diploma equivalent- Post-secondary education is considered an asset - Excellent verbal and written French and English communication skills- Self-motivated, able to work with minimal supervision, and performs well in a team environment- Knowledge of MS Office, basic internet troubleshooting skills- Ability to navigate between different applications/tools- Knowledge of payment processing industry and related products/procedures- Experience with Help Desk call types: Verifone, Ingenico, VAR, ROL, Advanced communicationSummaryTo apply please email your resume directly to luda.zadorovich@randstad.ca or michael.bertolini@randstad.ca with the subject line "Bilingual Account Specialist III - North York"All qualified Bilingual (FRENCH & ENGLISH) candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • North York, Ontario
    • Permanent
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in Technical Support?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual Technical Support AgentLocation: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - FridayBetween the hours of 7 am - 8 pmScheduled for full-time hoursTraining: 2-3 weeks, full-time paid trainingAdvantages- Competitive pay of $56K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilities- inbound, call centre environment- Enter and maintain information in computer systems- use analytical ability to resolve complex or difficult tech problems- Analyze Client tech issues for business banking products- provide recommendations on operational and system procedures- Create a warm, and pleasant experience for clients- reporting and back end proceduresQualifications- Fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- Detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to susmitha.jambula@randstad.ca and add the subject line: "Bilingual Technical Support Agent - Toronto"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in Technical Support?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual Technical Support AgentLocation: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - FridayBetween the hours of 7 am - 8 pmScheduled for full-time hoursTraining: 2-3 weeks, full-time paid trainingAdvantages- Competitive pay of $56K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilities- inbound, call centre environment- Enter and maintain information in computer systems- use analytical ability to resolve complex or difficult tech problems- Analyze Client tech issues for business banking products- provide recommendations on operational and system procedures- Create a warm, and pleasant experience for clients- reporting and back end proceduresQualifications- Fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- Detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to susmitha.jambula@randstad.ca and add the subject line: "Bilingual Technical Support Agent - Toronto"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Ottawa, Ontario
    • Permanent
    • $52,610 per year
    Are you ready to take the next step in your career? Do you have excellent English and French communication skills? Do you enjoy providing advice and problem solving? Are you interested in the financial/insurance industry?If you answered "yes", then this may be the opportunity you have been looking for.Position: Bilingual Customer Service Insurance Advisor - Permanent full timeLocation: Work from home, (Ontario)Start Date: February 2022Hours of Operation:Monday - Saturday8:00AM - 11:00PM35 hour work weekAdvantages- Competitive salary starting at $52,610- Permanent position- Sundays off- Guaranteed full-time hours- 35 hour work week- Great career path in the financial/insurance industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through training to become General Insurance LicensedResponsibilitiesResponsibilities for the Bilingual Customer Service Insurance Advisor include (but are not limited to):- Inbound call center environment- Handle 35-50 calls/day in English and French- Provide advice regarding auto and property insurance needs- Provide an excellent customer service experience- Maintain sales targets by up-selling and cross-selling products- Promote a positive company reputation- Will go through training to become General Insurance Licensed Qualifications- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Position is dependent on clear criminal and credit background check- Will be required to complete two exams for QC and ON licenseSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to mina.albaghdadi@randstad.ca and add the subject line: "Insurance CSR - Ottawa.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you ready to take the next step in your career? Do you have excellent English and French communication skills? Do you enjoy providing advice and problem solving? Are you interested in the financial/insurance industry?If you answered "yes", then this may be the opportunity you have been looking for.Position: Bilingual Customer Service Insurance Advisor - Permanent full timeLocation: Work from home, (Ontario)Start Date: February 2022Hours of Operation:Monday - Saturday8:00AM - 11:00PM35 hour work weekAdvantages- Competitive salary starting at $52,610- Permanent position- Sundays off- Guaranteed full-time hours- 35 hour work week- Great career path in the financial/insurance industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through training to become General Insurance LicensedResponsibilitiesResponsibilities for the Bilingual Customer Service Insurance Advisor include (but are not limited to):- Inbound call center environment- Handle 35-50 calls/day in English and French- Provide advice regarding auto and property insurance needs- Provide an excellent customer service experience- Maintain sales targets by up-selling and cross-selling products- Promote a positive company reputation- Will go through training to become General Insurance Licensed Qualifications- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Position is dependent on clear criminal and credit background check- Will be required to complete two exams for QC and ON licenseSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to mina.albaghdadi@randstad.ca and add the subject line: "Insurance CSR - Ottawa.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • North York, Ontario
    • Permanent
    • $56,000 per year
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in Technical Support?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual Technical Support AgentLocation: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - FridayBetween the hours of 7 am - 8 pmScheduled for full-time hoursTraining: 2-3 weeks, full-time paid trainingAdvantages- Competitive pay of $56K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilities- inbound, call centre environment- Enter and maintain information in computer systems- use analytical ability to resolve complex or difficult tech problems- Analyze Client tech issues for business banking products- provide recommendations on operational and system procedures- Create a warm, and pleasant experience for clients- reporting and back end proceduresQualifications- Fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- Detail-oriented with excellent communication skills (verbal and writtenSummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to mina.albaghdadi@randstad.ca and add the subject line: "Bilingual Technical Support Agent - Toronto"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in Technical Support?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual Technical Support AgentLocation: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - FridayBetween the hours of 7 am - 8 pmScheduled for full-time hoursTraining: 2-3 weeks, full-time paid trainingAdvantages- Competitive pay of $56K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilities- inbound, call centre environment- Enter and maintain information in computer systems- use analytical ability to resolve complex or difficult tech problems- Analyze Client tech issues for business banking products- provide recommendations on operational and system procedures- Create a warm, and pleasant experience for clients- reporting and back end proceduresQualifications- Fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- Detail-oriented with excellent communication skills (verbal and writtenSummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to mina.albaghdadi@randstad.ca and add the subject line: "Bilingual Technical Support Agent - Toronto"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Ottawa, Ontario
    • Permanent
    Randstad is Hiring Bilingual Customer Service Representative in Ontario!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of July 11th, 2022 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts July 11th, 2022 Hours of Operation:Monday - Friday7:30 AM - 12 AM (rotational shifts)Saturdays7:30 AM - 9 PMPay rate:$18.50/hourAdvantages- Full time, permanent and remote opportunity - One of the fastest growing call centres in Canada- Chance to work in financial industry- Opportunity to gain call center experience and customer service experience- Equipment provided- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to virangana.shah@randstad.ca with subject line "Bilingual - Ontario"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$18.50 per hour July 11th, 2022 Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Randstad is Hiring Bilingual Customer Service Representative in Ontario!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of July 11th, 2022 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts July 11th, 2022 Hours of Operation:Monday - Friday7:30 AM - 12 AM (rotational shifts)Saturdays7:30 AM - 9 PMPay rate:$18.50/hourAdvantages- Full time, permanent and remote opportunity - One of the fastest growing call centres in Canada- Chance to work in financial industry- Opportunity to gain call center experience and customer service experience- Equipment provided- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to virangana.shah@randstad.ca with subject line "Bilingual - Ontario"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$18.50 per hour July 11th, 2022 Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Ottawa, Ontario
    • Permanent
    Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic and caring individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier. Air Canada, recently ranked Best Airline in North America, is now accepting applications for Customer Sales and Service Agents at the Ottawa airport.Whether assisting our passengers at airport counters or gate locations, our Customer Sales and Service Agents play an important role in ensuring that our flights are ready for a secure and on-time departure. Permanent full-time employment is 40 hours per week and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salary is $16.56/hr as per the collective agreement. Please take 2 minutes to watch the following video with more information about the Customer Experience Specialist role:https://www.youtube.com/watch?v=aTKy5mJ3fdE  Job Description: Conduct passenger check-in.Prepare and issue tickets and boarding passes. Assist pre-boarding passengers and provide information on flight schedules and routes. Act as Ground Hosts and Hostesses. Requirements: Strong customer focus gained through previous customer service experience.Excellent interpersonal and communication skills combined with a strong commitment to teamwork. Proven problem resolution skills and the ability to multi-task. Accustomed to working within strict timelines in order to maintain on-time departures while ensuring Safety First at all times. Qualifications Scheduling Adherence: Available for shift work - early mornings, evenings, weekends and statutory holidays.Eligible candidates must be willing to undergo and successfully pass a two (2) to four (4) weeks full-time training (attendance is mandatory)Conditions of Employment:  Eligible to work in Canada. If you hold a work permit, it must be valid for a minimum of 12 months.Candidates must also obtain the Transport Canada security card (RAIC). (To obtain this security clearance candidates must undergo a thorough criminal background search, please see Transport Canada website for additional details). Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details. LINGUISTICS REQUIREMENTS: Bilingual (English and French).Strong consideration will be given to candidates fluent in English, French and one or more of the following languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Portuguese, Italian, German, Arabic, Turkish, Hebrew, Greek, Danish, Dutch, Hindi and Punjabi.  Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.
    Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic and caring individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier. Air Canada, recently ranked Best Airline in North America, is now accepting applications for Customer Sales and Service Agents at the Ottawa airport.Whether assisting our passengers at airport counters or gate locations, our Customer Sales and Service Agents play an important role in ensuring that our flights are ready for a secure and on-time departure. Permanent full-time employment is 40 hours per week and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salary is $16.56/hr as per the collective agreement. Please take 2 minutes to watch the following video with more information about the Customer Experience Specialist role:https://www.youtube.com/watch?v=aTKy5mJ3fdE  Job Description: Conduct passenger check-in.Prepare and issue tickets and boarding passes. Assist pre-boarding passengers and provide information on flight schedules and routes. Act as Ground Hosts and Hostesses. Requirements: Strong customer focus gained through previous customer service experience.Excellent interpersonal and communication skills combined with a strong commitment to teamwork. Proven problem resolution skills and the ability to multi-task. Accustomed to working within strict timelines in order to maintain on-time departures while ensuring Safety First at all times. Qualifications Scheduling Adherence: Available for shift work - early mornings, evenings, weekends and statutory holidays.Eligible candidates must be willing to undergo and successfully pass a two (2) to four (4) weeks full-time training (attendance is mandatory)Conditions of Employment:  Eligible to work in Canada. If you hold a work permit, it must be valid for a minimum of 12 months.Candidates must also obtain the Transport Canada security card (RAIC). (To obtain this security clearance candidates must undergo a thorough criminal background search, please see Transport Canada website for additional details). Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details. LINGUISTICS REQUIREMENTS: Bilingual (English and French).Strong consideration will be given to candidates fluent in English, French and one or more of the following languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Portuguese, Italian, German, Arabic, Turkish, Hebrew, Greek, Danish, Dutch, Hindi and Punjabi.  Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.
    • North York, Ontario
    • Permanent
    • $41,000 per year
    Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting June 20th 2022- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting June 20th 2022- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Nepean, Ontario
    • Permanent
    Randstad is Hiring Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluent in English and French (Bilingual) ? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of July 7th, 2022What(Job title)?- Customer Service Representative (Call Center Setting)Where?- Work from home (Ontario)When?- Training starts July 7th, 2022Hours of Operation:Monday - Sunday7:00 AM - 11:00 PM (rotational shifts)Pay rate:$19/hourAdvantages- Full time, permanent and remote opportunity- One of the fastest growing call centers in Canada- Chance to work in retail industry- Opportunity to gain call center experience and customer service experience- Equipment provided- Great work culture & work/life balance- Career progression opportunities.Responsibilities- Accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions.-To fulfill customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times.-Accurately complete appropriate documentation for each interaction, wrap up by inputting data for call history, and sending messages to appropriate third parties when required-Remain current on program and product information by being committed to continuous learning.-Maintain strict confidentiality at all times and adhere to legislation and service guidelines on the use of data.Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service an asset- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availabilityHere's how you can apply:- Apply directly on randstad.ca- Email your resume to virangana.shah@randstad.ca with subject line "Customer Service - Ontario"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Customer Service Representative$19 per hourJuly 7th, 2022Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Randstad is Hiring Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluent in English and French (Bilingual) ? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of July 7th, 2022What(Job title)?- Customer Service Representative (Call Center Setting)Where?- Work from home (Ontario)When?- Training starts July 7th, 2022Hours of Operation:Monday - Sunday7:00 AM - 11:00 PM (rotational shifts)Pay rate:$19/hourAdvantages- Full time, permanent and remote opportunity- One of the fastest growing call centers in Canada- Chance to work in retail industry- Opportunity to gain call center experience and customer service experience- Equipment provided- Great work culture & work/life balance- Career progression opportunities.Responsibilities- Accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions.-To fulfill customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times.-Accurately complete appropriate documentation for each interaction, wrap up by inputting data for call history, and sending messages to appropriate third parties when required-Remain current on program and product information by being committed to continuous learning.-Maintain strict confidentiality at all times and adhere to legislation and service guidelines on the use of data.Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service an asset- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availabilityHere's how you can apply:- Apply directly on randstad.ca- Email your resume to virangana.shah@randstad.ca with subject line "Customer Service - Ontario"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Customer Service Representative$19 per hourJuly 7th, 2022Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Nepean, Ontario
    • Permanent
    Randstad is Hiring Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluent in English and French (Bilingual) ? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of July 4th, 2022What(Job title)?- Customer Service Representative (Call Center Setting)Where?- Work from home (Ontario)When?- Training starts July 4th, 2022Hours of Operation:Monday - Saturday8:00 AM - 8:00 PM (rotational shifts)Pay rate:$18.50/hourAdvantages- Full time, permanent and remote opportunity- One of the fastest growing call centers in Canada- Chance to work in retail industry- Opportunity to gain call center experience and customer service experience- Equipment provided- Great work culture & work/life balance- Career progression opportunities.Responsibilities- Accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions.-To fulfill customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times.-Accurately complete appropriate documentation for each interaction, wrap up by inputting data for call history, and sending messages to appropriate third parties when required-Remain current on program and product information by being committed to continuous learning.-Maintain strict confidentiality at all times and adhere to legislation and service guidelines on the use of data.Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service an asset- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availabilityHere's how you can apply:- Apply directly on randstad.ca- Email your resume to virangana.shah@randstad.ca with subject line "Customer Service - Ontario"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Customer Service Representative$18.50 per hourJuly 4th, 2022Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Randstad is Hiring Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluent in English and French (Bilingual) ? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of July 4th, 2022What(Job title)?- Customer Service Representative (Call Center Setting)Where?- Work from home (Ontario)When?- Training starts July 4th, 2022Hours of Operation:Monday - Saturday8:00 AM - 8:00 PM (rotational shifts)Pay rate:$18.50/hourAdvantages- Full time, permanent and remote opportunity- One of the fastest growing call centers in Canada- Chance to work in retail industry- Opportunity to gain call center experience and customer service experience- Equipment provided- Great work culture & work/life balance- Career progression opportunities.Responsibilities- Accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions.-To fulfill customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times.-Accurately complete appropriate documentation for each interaction, wrap up by inputting data for call history, and sending messages to appropriate third parties when required-Remain current on program and product information by being committed to continuous learning.-Maintain strict confidentiality at all times and adhere to legislation and service guidelines on the use of data.Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service an asset- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availabilityHere's how you can apply:- Apply directly on randstad.ca- Email your resume to virangana.shah@randstad.ca with subject line "Customer Service - Ontario"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Customer Service Representative$18.50 per hourJuly 4th, 2022Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Nepean, Ontario
    • Permanent
    • $41,000 per year
    re you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting June 20th 2022- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    re you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting June 20th 2022- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Nepean, Ontario
    • Permanent
    • $60,000 - $65,000 per year
    Have you always wanted to be able to make a real difference in people’s lives? Do you have strong customer service skills and thrive in a fast-paced environment? Are you the type of person who loves putting puzzle pieces together in order to create a seamless day? Have you been looking for a change in careers? This might be just the opportunity for you!We are looking for a great Service Team Lead to become part of a great team in Nepean. In this role, you’ll be a very important part of the day-to-day operation of the company, and will be responsible for leaving the Service Coordination/Dispatching team. You’ll need to be able to think on your feet, remain cool-headed in a crisis, and juggle multiple priorities seamlessly. You’ll be spending your time dealing with drivers and customers and will be arranging and following up on service calls. Specific experience with dispatching/leading a team is ideal, particularly in a trades environment (HVAC, Plumbing, Electrical etc)AdvantagesWhat’s in it for you?- Pay range starting at 60k/year-Monday-Friday day shifts (730-430)- company paid benefits- 2 weeks vacation to start-growth opportunities available with a reputable company-accessible by transit-free parking on siteResponsibilitiesWhat you will be doing here:• Take client calls for service, provide updates, request for information etc.• Review service invoices and work performed• Attend and hold service department admin meetings with Service Manager• Oversee service department vacation scheduling and unscheduled time off• Assign maintenance and review distribution• Create, send, and track quotations• Oversee, schedule and coordinate service and sales work• Other duties as required!QualificationsWhat you’ll bring to the role: Bilingualism (English/French) would be an asset2-3 years of customer service/office experience in a supervisory role2-3 years of dispatch experience preferredPleasant demeanor over the phone and emails  Excellent time management and prioritization skills  Strong working knowledge of Microsoft Office,Strong written and oral communication skills - Bilingualism in English and French will be considered a strong Asset Critical and logical thinking skillsSummaryIf you are interested in this position, we invite you to apply directly to this posting or send an email to callcentreottawa@randstad.ca with the subject line "Service TL"We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.Please visit www.randstad.ca for all of the roles currently open at Randstad!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Have you always wanted to be able to make a real difference in people’s lives? Do you have strong customer service skills and thrive in a fast-paced environment? Are you the type of person who loves putting puzzle pieces together in order to create a seamless day? Have you been looking for a change in careers? This might be just the opportunity for you!We are looking for a great Service Team Lead to become part of a great team in Nepean. In this role, you’ll be a very important part of the day-to-day operation of the company, and will be responsible for leaving the Service Coordination/Dispatching team. You’ll need to be able to think on your feet, remain cool-headed in a crisis, and juggle multiple priorities seamlessly. You’ll be spending your time dealing with drivers and customers and will be arranging and following up on service calls. Specific experience with dispatching/leading a team is ideal, particularly in a trades environment (HVAC, Plumbing, Electrical etc)AdvantagesWhat’s in it for you?- Pay range starting at 60k/year-Monday-Friday day shifts (730-430)- company paid benefits- 2 weeks vacation to start-growth opportunities available with a reputable company-accessible by transit-free parking on siteResponsibilitiesWhat you will be doing here:• Take client calls for service, provide updates, request for information etc.• Review service invoices and work performed• Attend and hold service department admin meetings with Service Manager• Oversee service department vacation scheduling and unscheduled time off• Assign maintenance and review distribution• Create, send, and track quotations• Oversee, schedule and coordinate service and sales work• Other duties as required!QualificationsWhat you’ll bring to the role: Bilingualism (English/French) would be an asset2-3 years of customer service/office experience in a supervisory role2-3 years of dispatch experience preferredPleasant demeanor over the phone and emails  Excellent time management and prioritization skills  Strong working knowledge of Microsoft Office,Strong written and oral communication skills - Bilingualism in English and French will be considered a strong Asset Critical and logical thinking skillsSummaryIf you are interested in this position, we invite you to apply directly to this posting or send an email to callcentreottawa@randstad.ca with the subject line "Service TL"We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.Please visit www.randstad.ca for all of the roles currently open at Randstad!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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