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Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Reporting to the Manager, Climate Change and Aircraft Noise, the incumbent will be accountable to develop and lead projects within the portfolio of climate change, act as the subject matter expert, and ensure regulatory compliance for all aspects of their accountabilities. This position will be focused on the following areas: air emissions and climate change, sustainable aviation and low carbon fuels as well as carbon offsets but could be called to support other areas within environmental affairs for Air Canada and its subsidiaries. This position will be responsible for interfacing with multiple stakeholders internally and externally as applicable (Corporate customers, industry associations and others), to ensure successful outcomes for Air Canada. This position will also support internal stakeholders by providing expertise in the above-mentioned areas. Functional Accountabilities Responsible for the development and management of the Carbon Offsets program offerings within Air Canada and subsidiaries (Aeroplan, Air Canada Vacations), ensuring coordination, sourcing of carbon offsets, contract management and market trend analysis and sustainability integrity. Provides program management and expertise for Air Canada’s compliance to air emissions requirements including ICAO Carbon Offsetting and Reduction Scheme for International Aviation (CORSIA), the European Union Emissions Trading Scheme and the United Kingdom Emissions Trading Scheme. Conducts evaluation of regulatory requirements and interfaces with government agencies.Assists Branches and subsidiaries in the development of climate projects Documents and submits reports and information to the regulatory agencies and coordinate external verification as needed.Assesses and projects upcoming mandatory SAF and carbon offsets requirements to meet compliance obligations.Provides subject matter expertise in the implementation of Air Canada’s Climate Change Action Plan in co-operation with Business units and the Climate Action Plan Program Manager:Provides subject matter expertise and inter-branch coordination in developing project plan, business cases, and identification of external funding sources and application.Participates and represents Environmental Affairs at various internal working groups.Provide subject matter expertise in influencing the development of domestic and international environmental policies and standards related to climate change, carbon offsetting, sustainable aviation fuels and renewable energy. Monitors emerging technologies and best practices from around the world and conducts research analysis for policy development and shares this knowledge with internal stakeholders.Develop and maintain a strong relationship and promote environmental stewardship with Stations and Branches as main contact person for environmental issues and concerns related to area of responsibility. Continually maintains a high level of professional proficiency and knowledge of all environmental matters, regulations, technologies, and developments. Shares good practices and problems/lessons learned with colleagues, branches, and alliance carriers.Qualifications University degree in Engineering, Environmental Sciences or equivalent.Minimum 4 years experience in related GHG management, environmental project management, aviation environmental management or pertinent aviation experience.Knowledge and understanding of the principles of climate change mitigation and adaptation, energy efficiency and renewable energy sources.Knowledge of current Provincial and Federal environmental legislations, regulations and policies related to GHG and air emissions, and related industry best practices an asset.Knowledge of GHG programs and standards (CDP, TCFD, GRI, EcoVadis, ISO14064-1/-2/-3, etc.), an asset.Highly developed facilitation and negotiation skills, including an ability to foster strong relationships with and manage internal and external stakeholders.Proven project management skills involving multiple departments with exceptional problem solving, analytical, organizational and communication skills.Strong ability to prioritize activities and excellent time management and organizational.Commitment to quality and pride in work, patience, and perseverance.Ability to work effectively under pressure and in rapidly changing environments or uncertain conditions.Ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.Demonstrates openness and willingness to adapt to different and new ways of doing things.Takes responsibility for the results and actively participates in the future direction of the organization.Demonstrates concern for satisfying one’s external and/or internal customers.Results oriented with proactive and methodical approach to problem solving.Must be a team player with ability to work closely with diverse groups and working styles.Flexibility and willingness to work extended hours, when required.Must be able to travel domestically and internationally approximately once a month.Mandatory Covid-19 Vaccination Required as of October 31st 2021 Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Manager, Risk Management – Flight Safety is assigned risk and quality oversight responsibilities for the Flight Operations Branch. This position is responsible to identify areas of safety risk, facilitate safety risk assessments and ensure mitigating actions are assigned and tracked. The incumbent will provide guidance on Risk responsibilities and will assist the Flight Operations branch in understanding obligations concerning risk, mitigations and identifying and tracking operational hazards. This position will support and assist Flight Operations branch staff in determining root cause and appropriate corrective actions for identified risks. The Manager, Risk Management – Flight Safety will be responsible to ensure the Flight Operations Branch maintains the required compliance to IOSA, TC, and other Regulatory obligations globally, ensuring sound risk awareness and practice are applied across the branch. Risk Manage and Coordinate the Flight Operations Risk program and associated standards and procedures.  Responsible for conducting a triage of all risk assessment requests including; procedure change, procurements and other safety requests requiring a risk assessment.  Prioritize and delegate risk assessment duties to the responsible manager as required. Perform and guide risk assessments of potential and identified hazards through continuous monitoring of safety, environment and security data and statistical analysis.Review and validate the Flight Operations hazard registry through a comprehensive analysis of the Company safety database and other safety inputs, such as the fleet safety meetings, safety event review, audit findings and observations. Work with colleagues responsible for investigations, audits, compliance and SIMS to ensure the flight operations hazards are captured in the Hazard Registry. Establish analysis procedures to identify potential factors that may lead to accidents or incidents.Provide corrective action and hazard mitigation recommendations through analysis of safety data to identify hazards and root causes.Through the quality process, assess the effective implementation of mitigating actions and monitor them for effectiveness in controlling, reducing, or eliminating the associated risk. Ensure Standards and consistency of risk assessment activities are maintained cross branch.  Participate in management reviews to provide executive summary on Flight Operations Hazards and status of Risk Assessments.Communicate, coordinate and consult with other branch risk teams on inter-branch hazards and risk assessments. Act as a subject matter expert and delegate responsibility for Flight Safety operation participation on inter-branch risk assessments.  Ensure persons delegated to risk assessment duties at the station/local level have the proper training and support to facilitate risk assessment activities. Ensure completed risk assessments are presented to, reviewed and signed off by the responsible Decision Owner.  Provide status updates to the Director, Corporate Quality Assurance and Risk Management on risk assessment activities and ensure prompt communication when escalation is required. Provide routine updates and management reports to the Manager, Risk Management - CSEQ Serve as the Flight Operations representative to the Interbranch Risk Committee meeting.Qualifications Post-secondary education in a related field, or an equivalent level of education and experienceMust have a minimum of five (5) years’ experience in the aviation industry, preferably in Flight Operations, Maintenance & Engineering, or an equivalent level of experience and educationDemonstrated knowledge in the use of computer applications, such as MS Word, MS Excel, MS PowerPoint, MS Visio, and MS AccessDemonstrated problem solving and analytical skills Demonstrated organizational, planning and administrative skillsDemonstrated knowledge of the Canadian Aviation RegulationsDemonstrated knowledge in data analysis techniques (i.e. statistical methods)Effective communication and organizational skills (including report writing)A good understanding of safety management systems (SMS) for aviation organizations A good understanding of safety and risk management principlesA good understand of quality management principles An understanding of safety management databases, such as AQD Education University education preferred Linguistic requirements – Fully Functional in English with a Level 3 capability in French is preferred Legal requirements and responsibilities (CARS, TC, COSHR, ICAO, FAA, TSA etc.) Security Regulations Dangerous Goods Regulations Pub 359 (Corporate Security manual) IOSA/ISAGO Standards Corporate Environment guidelines Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

Your challenge! Reporting to the Assistant Corporate Secretary, the Legal Counsel will be an integral part of our in-house legal team and an important member of the corporate secretariat. You will work on a variety of files in the areas of corporate law, securities and corporate governance. You will draft and review a multitude of legal documents, including contracts, policies and legal opinions, and closely monitor the evolution of the legislative framework related to Cascades' activities. You will also participate in financing files.You will assist the Assistant Corporate Secretary in his task of ensuring the smooth running of the activities of the Board of Directors and its committees, and you will advise the members of management and the Board of Directors on all matters relating to ESG (environment, social and governance) factors.  Why work at Cascades Work-life balance (telecommuting, flexible hours);Group insurance & pension plan with company contributions, after 3 months of service; Internal and external training available;Accessible gym space and/or financially covered sports activities;Profit sharing plan, available after 1 year of service;Employee Assistance Program (EAP);Training center;Long-term career management plan;Work environment focused on sharing knowledge and valuing individual and team success;Contribute to the success of a Quebec-based, multinational, environmentally responsible company.  Your responsibilities As Legal Counsel, you will play a key role in securities, governance and financing matters, such as : Prepare various legal acts and corporate, administrative and legal documents.Participate in the organization of meetings of the Board of Directors, as well as those of certain subsidiaries, and participate in the preparation of related documents, including the agenda and minutes.Conduct legislative research in securities.Participate in the development of a management structure for personal information and ensure the follow-up of this file.Participate in the drafting, revision and updating of internal policies and directives, as well as certain corporate documents such as the internal regulations, the charters of various committees and annual documents.Assist in the implementation of best practices in relation to ESG (environmental, social and governance) concepts.Participate in certain files related to the application of ethical and fraud prevention measures.Participate in financing files.You may also be called upon to work on certain files with members of the groups' legal department.Support the Assistant Corporate Secretary in the performance of his/her duties. Your background and strengths The Legal Counsel must demonstrate the following qualities and skills: A Bachelor's degree in law (member in good standing of the Quebec Bar or registered with the Chambre des notaires)3 to 5 years of relevant experience in corporate law and corporate governance, including relevant experience supporting the corporate secretariat of a company;Be perfectly bilingual in English and French;Excellent writing skills;Demonstrate rigor and exemplary integrity;Demonstrate a strong ability to manage interpersonal relationships;Ability to listen and good judgment.  #revealyourpotential #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About CascadesTo be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe.  

Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Drive and implement Air Canada’s vision to achieve its commercial goals in relation to space, airport requirements and airport development, to ensure superior customer service handling, including financial and relationship management with key stakeholders. Job Scope:Position will be assigned responsibility for airports at Air Canada destinations whether within Canada, the US or International based on the following:Airport size, complexity, and strategic importanceOpportunity to reduce operating costsContribute to enabling AC’s strategic visionAirport Authority initiated projects Key Responsibilities:Establish and lead internal multi-branch committees to develop overall airport strategies consolidating commercial, customer service and financial objectives - Network Planning, Legal, Corporate Safety, & Environment, Finance, Strategic Purchasing & AirportsEstablish strategic relationships with senior AA leadership and act as primary interface between AAs, internal AC stakeholders and affiliates/CPA operators. Chair or participate in ACC’s/TSC’s/AAAC/IATA and subcommittees (excluding Fuel & Deicing – handled by technical subject matter experts from respective departments).Participation, evaluation and management of airport/terminal redevelopment projects with an understanding of the impact to AC operations.When appropriate, conduct analysis on airport process using data sources from both internal and external sources and make recommendations.Negotiate licenses, leases (new and renewals), permits and operating agreements when required, with AAs and other 3rd party landlords.Rates & Charges oversight.Activities:Ongoing site visits to build relationships and evaluate, monitor and support the operations and redevelopment projects.Prepare executive summaries and property estimates, AFC’s and NPV for internal fund approval purposes for all leases, operating agreements and letters of credit.Formulate and evaluate strategies for real estate transactions using qualitative and quantitative criteria.Ensure the proper application and implementation of the negotiated terms and conditions of the agreements.Coordinate opening/suspending/resumption/closing of stations.Prepare and manage annual budgets for each station.Monitor and initiate discussions with AAs on rates and charges methodologies and airport development and, where appropriate, the application and use of PFF/AIF/ALO agreements.Annual touchpoint with Jazz Leasing/Ops on space use (space audit).Monitor competitive OAL Alliance and Star Alliance activity.Support other Air Canada branches as required    Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021University degree in Commerce, Finance, Economics, Engineering or related field Airport operations & planning experience – Terminal, Airside, Cargo & Baggage 1- 3 years of relevant experience such as in leasing, real estate and/or contract negotiationsExperience in developing and analyzing financial data Strong presentation and negotiation skills, Ability to build relationships with internal customers, while maintaining ability to challenge requirements for expansion, relocation, or taking on new space, and ability to successfully drive cost reduction initiativesStrong and effective interpersonal and communication skills, both verbal and written Ability to be assertive while maintaining diplomacy and political awarenessAbility to work independently under pressure Strong team orientationAbility to prioritize multiple projects simultaneously, respect and meet deadlines, make decisions and exercise sound judgment.Proficient in all Microsoft Office products with advanced MS Excel experienceMust be willing and able to travel frequentlyAirline experience an assetCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The International Agency Sales Programs department is seeking a highly motivated person who enjoys challenging work, and who is looking for experience in the Global Sales Branch.Lead, manage and coordinate all activities related to the development and implementation of incentive commission programs for international travel distributors. Direct local, regional and global incentive activities for Online Travel Agencies.Description:Lead, implement and manage incentive commission programs for Online Travel Agencies (OTA) to optimize the cost of sales and AC’s global share of the OTA demand.Manage overall OTA contracts including additional commercial aspects (such as distribution and marketing) and coordinate with the different stakeholders (legal, Finance)Develop and implement direction of incentive commission strategies, for International based agencies, to increase market competitiveness and optimize AC’s share of the agency business.Conduct financial analysis and cost projections for each program initiative.  Develop regular performance and post audit reporting to evaluate success of each program. Recommend program customization/changes by channel as required.Optimize and Manage cost of sales programs to target.  Develop and maintain tracking of automated and manual payments and payment status.  Provide commercial justification for contract commission expenditures.Support the budget, outlook, and accrual process. Develop and measure business acquisition strategy, including push actions and tactical offers, and manage associated contracts for Online Travel Agencies and non-JV POS agencies.  Initiate corrective action to ensure success against targets. Act as advisor in negotiations with agency partners including analysis of past and future performance targets, payment schedules, drafting of contract, terms and conditions, determination of reporting and audit processes.Provide support to the Air Canada sales channels on agency issues as relates to the incentive programs, revenue reporting, policies/procedures.Communicate business initiatives, policies, and proceduresHave a solid understanding of Joint Venture (A++, China) incentive and reward programs for all POS and ensure alignment with AC corporate objectives.Support the International Agency Sales team. Coach and develop abilities of managed staff (if applicable).Qualifications Bachelor’s degree and/or 5 years experience in Sales, RM, and finance in the travel industry sector. Ability to conceptualize and implement profitable business-oriented solutions.Possess a global market knowledge/perspective and a strategic approach to business.Strong problem solving and expert analytical skills. Strong negotiating, communication, and organizational skills.Demonstrated ability to work well in a collaborative team environment.In depth knowledge of Microsoft Office suiteAbility to travel on short notice.Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

 Your challenge! Reporting to the Director Demand Planning and Supply, and in close collaboration with the various sales and marketing teams and Cascades' key customers, the Demand Planner’s mission is to implement sales forecasting processes by identifying changes in market conditions and analyzing their impact on forecasts. You manage demand and ensure the accuracy of the associated key performance indicators. You support the production planning process (Sand OP), coordinate sales forecasts with plant production to optimize the supply chain, and develop innovative forecasting processes to develop production. As a result, you ensure the company's overall ability to respond effectively to customer demand, thereby maximizing sales volume and profitability. Why work at Cascades Work environment focused on sharing knowledge and valuing individual and team successes.Profit sharing;RRSP and group insurance with a large employer contribution;Personal computer equipment purchase program;Work-family balance (telecommuting, flexible hours);Employee Assistance Program (EAP);Training Centre;Long-term career management plan;Many other Cascades benefits! Individual responsibilities Manage demand.Ensure forecast accuracy.Organize the first meeting of the Sand OP process.Maintain demand forecast data in IBP (Integrated Business Planning).For promotions forecastingFor sales forecastingSupport the demand plan with sales and marketing data.Define and maintain the overall demand for finished products by shipping point (sales forecasts, promotion scenarios, etc.)Identify discrepancies between execution of the sales plan and sales objectives.Equip managers for decision-making.Understand the internal and external factors that can influence demand.Support the sales and marketing team in developing the sales plan.Elicit ideas for improvement and innovation within your team.Maintain contact with your customers, in collaboration with the sales team, to fully understand their needs. Experiences and strengths 2 to 5 years experienceBachelors degree in operations management, supply chain or equivalentExperience in improvement processesBreadth and depth of knowledge in planning and distribution operations, especially in distribution activitiesComputer skills including Microsoft Office and SAPExcellent knowledge of demand planning tools and inventory managementVery good analysis, mathematics and statistics skillsCustomer-centric approach and excellent communication skills.Leadership and expertise in promoting buy-in to proposed solutions.Ability to proactively address issues and problems by proposing solutions.Good resource management skills #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About CascadesTo be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe.  

Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier. Air Canada is presently looking for a dynamic individual to fill a permanent full-time position as a Ground Support Equipment Electrician Technician at Montreal Airport. Ground Support Equipment Electrician is responsible for preventative maintenance and repair requests made through the Facilities work order system.Install, maintain, trouble shoot and repair facility equipment and industrial equipment and associated electrical and electronic controls.Read, interpret electrical drawings, schematics and the Canadian National Electrical Code Test electrical and electronic equipment and components for service ability.Maintain, repair, test and install electrical motors, generators, industrial forklift batteries and hydraulic and pneumatic electrical control systems.Conduct preventative maintenance program on powered and non-powered aircraft ground support equipment.Install, maintain and calibrate industrial instrumentation and related devices.Qualifications Mandatory Covid-19 Vaccination Required as of October 31st, 2021High School diplomaIndustrial Electrician Interprovincial Redseal or Industrial Electrician.Minimum of five (5) years experience in the tradeExperience with DC PowerAble to successfully pass the pre-employment qualifying examExcellent written and verbal communication skillsAbility to maintain a customer focused attitude in a demanding, high stress environment.Be a team playerAvailable to work a variety of day shifts as well as weekends and holidays.Ability to travel.5th Class power engineer ticket is required as part of probationCandidates must be eligible to work in CanadaCandidates must also pass security clearance and obtain the Transport Canada security card (AVOP). (To obtain this security clearance candidates must undergo a thorough criminal background search, please see Transport Canada website for additional details).Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances. Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

 Your Challenge The Customer Service Representative - Order Fulfillment ensures that the Customer Service team's standards of operational excellence are met. The Customer Service Representative - Order Fulfillment is responsible for implementing a customer-focused strategy, building strong relationships with customers and colleagues. This is a great opportunity for those who want to be part of a strong and supportive team in a company that encourages development and advancement.  Your Responsibilities The Customer Service Representative - Fulfillment will be responsible for :  Respond to customer needs in a proactive and diligent manner;Fulfill orders and deliveries in an optimal manner and according to industry best practice standards.Process data efficiently and consistently across SAP functions;Integrate and respect order or inventory changes to ensure proper account management;Identify and proactively manage potential order issues;Resolve customer complaints in a timely manner and maintain a strong relationship of trust with them;Participate in the analysis of problematic situations and obtain answers or solutions related to shipping and inventory availability;Support the business objectives by adapting the customer approach or by welcoming system improvements and special projects;Collaborate with different departments for new product launches or special projects;Produce reports to measure departmental KPIs;Participate in cross-training to support department activities and any related tasks to support the department; Your background and strengths The Customer Service Representative - Fulfillment has many of the following qualifications and skills:  Minimum of 3 years experience in a similar position;College diploma in administration, logistics or related field;Bilingualism (French and English), both verbal and written;Proven ability to provide high quality customer service;Ability to communicate well with various colleagues and internal and external clients;Strong computer skills (Excel and Microsoft suite);Knowledge of SAP is an asset;Ability to adapt and be open to change;Rigor and good management of priorities;Positive attitude.  #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About CascadesTo be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe.

Job DescriptionDriving a Roll Off truck to various customer locations to pick up their recyclablesJob ResponsibilitiesCome to work well rested, mentally and physically prepared for your day’s duties. Pre-trip truck circle checks as per itemized inspection sheet.Complete any repair orders for your truck to ensure that your truck is in a safe condition.Required to immediately report any defects in equipment or workmanship, which may jeopardize the safe operation of your vehicle. Required to report any and all damage to the vehicle, its contents, or properties of others due to an accident in which your equipment is involved.As a representative of the company, it is important to always be neat in appearance and courteous to our clients.Ensure that when arriving at a client’s site, you advise the client of your presence and ensure that the compactor equipment is shut down and locked out before switching containers.Duties will include driving a roll off truck to various client locations to switch, install and or remove roll off containers.  Tarping and picking up partial/ full roll off container loads and transporting loads to the proper facilities, as instructed by dispatcher, to be dumped.  This sequence will repeat during each day with some days being busier than others.Responsible to ensure that the clients’ site is cleaned of any spill over debris, which may have fallen out from the container during the tarping and switching procedures.Ensure that all compactor equipment is properly hooked up prior to leaving the clients’ facilityContainers opened steel doors can close onto driver if not secured in open position properly before dumping.Contents of container can fall onto driver when back doors are being opened. Driver shall stand clear of rear when opening doors.Container doors can spring open under extreme pressure once locking device is disengaged. Driver shall insure that no personnel, machinery, or structures are in the doors swing path causing injuries or damage.Roll-off cable, hook, or hydraulic components could fail due to wear or fatigue, causing container from coming disconnected from the vehicle. Driver is to insure that no personnel or machinery is working or traveling behind the vehicle when the container is being picked–up or dumped.Qualifications EducationValid drivers license with air brake endorsement.Skills/ExperienceMinimum 3 years truck driving experienceMinimum 6 months roll-off experience

Job DescriptionDriving a Roll Off truck to various customer locations to pick up their recyclables. Job ResponsibilitiesCome to work well rested, mentally and physically prepared for your day’s duties. Pre-trip truck circle checks as per itemized inspection sheet.Complete any repair orders for your truck to ensure that your truck is in a safe condition.Required to immediately report any defects in equipment or workmanship, which may jeopardize the safe operation of your vehicle. Required to report any and all damage to the vehicle, its contents, or properties of others due to an accident in which your equipment is involved.As a representative of the company, it is important to always be neat in appearance and courteous to our clients.Ensure that when arriving at a client’s site, you advise the client of your presence and ensure that the compactor equipment is shut down and locked out before switching containers.Duties will include driving a roll off truck to various client locations to switch, install and or remove roll off containers.  Tarping and picking up partial/ full roll off container loads and transporting loads to the proper facilities, as instructed by dispatcher, to be dumped.  This sequence will repeat during each day with some days being busier than others.Responsible to ensure that the clients’ site is cleaned of any spill over debris, which may have fallen out from the container during the tarping and switching procedures.Ensure that all compactor equipment is properly hooked up prior to leaving the clients’ facilityContainers opened steel doors can close onto driver if not secured in open position properly before dumping.Contents of container can fall onto driver when back doors are being opened. Driver shall stand clear of rear when opening doors.Container doors can spring open under extreme pressure once locking device is disengaged. Driver shall insure that no personnel, machinery, or structures are in the doors swing path causing injuries or damage.Roll-off cable, hook, or hydraulic components could fail due to wear or fatigue, causing container from coming disconnected from the vehicle. Driver is to insure that no personnel or machinery is working or traveling behind the vehicle when the container is being picked–up or dumped.This job description indicates the general nature and level of work, duties and responsibilities expected of the incumbent.  The incumbent may be asked to perform other duties as required.  Job description may change if needed.  Qualifications Valid drivers license with air brake endorsement. Skills/Experience Minimum 3 years truck driving experienceMinimum 6 months roll-off experience

 CASCADESFondée en 1964, Cascades œuvre dans les domaines de la fabrication, de la transformation et de la commercialisation de produits d’emballage et de papiers composés principalement de fibres recyclées. Cascades compte 11 000 femmes et hommes travaillant dans plus de 90 unités d’exploitation situées en Amérique du Nord et en Europe. Sa philosophie de gestion, son expérience d’un demi-siècle dans le recyclage ainsi que ses efforts soutenus en recherche et développement sont autant de forces qui lui permettent de créer des produits novateurs pour ses clients.  Pourquoi travailler chez Cascades  Accès à un stationnement gratuit;Compensation aux dépenses hebdomadaires et cellulaire ;Programme d'assurance complet (médical, dentaire, invalidité et vie) ;Programme d'aide aux employés (PAE) ;Régime de retraite avec participation de l'employeur ;Implication des employés dans divers comités; Très bel esprit d’équipe et une belle atmosphère; Partage aux profits.Responsabilités du poste En tant que Camionneur, vous aurez les responsabilités suivantes:Effectuer les livraisons de marchandise, le déchargement, le déplacement des remorques ainsi que les inspections régulières de son équipement (maintenance préventive);Procéder à l’identification des problèmes et les rapporter au département de la mécanique; Conserver son camion propre; Compléter les différents rapports requis; Travailler en étroite collaboration avec la répartition afin de respecter les horaires de voyages; Exécuter toutes autres tâches connexes.  Exigences Le camionneur doit posséder les qualifications suivantes :Posséder un permis de conduire valide (Classe 1 ou 3 - FM); Posséder 2 années d’expérience en conduite de camion; Bonne connaissance des lois et règlements routiers;Être polyvalent et faire preuve d’autonomie; Être soucieux de la santé et sécurité au travail. Informations additionnelles Horaire : Quart de Soir (16h - 2h)Salaire horaire à compter de 24,23$ + prime de quart (soir) de 1,00$/hr Cascades croit au succès d’une organisation inclusive qui valorise la diversité au sein de son équipe. Elle considérera avec équité toutes les personnes qualifiées pour ce poste.L'emploi du masculin dans nos communications désigne autant les hommes que les femmes. 

Votre défiLe représentant service clientèle - exécution des commandes veille au respect des normes d’excellence opérationnelle de Cascades de l’équipe du service à la clientèle. Il doit appliquer une stratégie axée sur le client, en construisant de solides relations avec les clients et ses collègues. Il s’agit d’une belle occasion pour ceux qui souhaitent faire partie d’une équipe forte et soutenante, et ce, dans une entreprise qui encourage le perfectionnement et l’avancement. Vos responsabilités Le représentant service clientèle - exécution de commandes aura pour principales responsabilités de :  Répondre aux besoins des clients de façon proactive et avec diligence;Exécuter les commandes et livraisons de manière optimale et selon les standards des meilleures pratiques de l’industrie.Traiter efficacement les données, de façon uniforme, dans les différentes fonctions de SAP;Intégrer et respecter les changements de commandes ou de stock pour assurer la bonne gestion des comptes;Cerner les potentiels problèmes reliés aux commandes et en assurer la gestion de façon proactive;Résoudre les plaintes du client en temps opportun et maintenir une forte relation de confiance avec ceux-ci;Participer à l’analyse des situations problématiques et obtenir des réponses ou solutions en lien avec l’expédition et la disponibilité des stocks;Soutenir les objectifs d’affaires en adaptant son approche client ou en accueillant les améliorations système et les projets spéciaux;Collaborer avec différents départements pour les lancements de nouveaux produits ou projets spéciaux;Produire des rapports afin de mesurer les KPI du service;Participer à la formation croisée pour appuyer les activités du département et toutes tâches connexes pour appuyer le département;Experiences and strengths Le représentant service clientèle - exécution de commandes possède plusieurs des qualifications et compétences suivantes :  Un minimum de 3 ans d'expérience dans un poste similaire;Diplôme d'études collégiales en administration, logistique ou domaine connexe;Bilinguisme (français et anglais), tant à l’oral qu’à l’écrit;Capacité éprouvée à offrir un service à la clientèle de haute qualité;Facilité à bien communiquer avec différents collègues et clients internes et externes;Fortes habiletés informatiques (Excel et suite Microsoft);Connaissance de SAP un atout;Capacité d’adaptation et ouverture aux changements;Rigueur et bonne gestion des priorités;Attitude positive. #révélezvotrepotentiel #laviechezCascadesCascades croit au succès d'une organisation inclusive qui valorise la diversité au sein de son équipe. Elle considérera avec équité toutes les personnes qualifiées pour ce poste. L'emploi du masculin dans nos communications désigne autant les femmes que les hommes. À propos de CascadesFaire partie de Cascades, c’est révéler le plein potentiel de la matière, des gens et des idées. Nous sommes source de possibilités. Depuis 1964, nous proposons des solutions durables, innovantes et créatrices de valeur en matière d’emballage, d’hygiène et de récupération.Rejoignez 12 000 femmes et hommes travaillant dans un réseau de plus de 90 unités d’exploitation situées en Amérique du Nord et en Europe.

Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.The position is located at the Vancouver Airport.  Permanent full-time employment is 40 hours per week and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salary is $16/hr as per the collective agreement. Position SummaryThe primary function of an Air Canada Concierge is to ease the way for our premium customers throughout their entire airport experience.This role includes all premium customer touch points such as check-in, Maple Leaf lounges along with traditional personal services.The position is modeled after concierge service found in 5 star hotels.The position is a busy one with duties that vary from day to day depending on the diverse requirements of our top tier premium customers.A Concierge is always helpful, always follows through with a request and always has the right attitude. The Concierge creates a sense of comfort and recognition for our premium customers with a simple philosophy – “If it’s possible, consider it done”.Key Concierge ActivitiesIdentify and review Top Tier/International Business Class reservations in advance of flight departure and/or arrival to ensure that all special service requests have been actioned.Ensure system wide “personal service” follow-up through communication with the worldwide network of Air Canada Concierges.Greet and assist all high value/high profile customers.Offer assistance for any special needs.Monitor connections and proactively initiate re-bookings as required.Work closely with Super Elite reservations desk and Customer Relations to facilitate Super Elite customer needs and to resolve service failures.Maintain and update Concierge library of reference material and daily log.Develop a network of contacts and resources that can provide assistance in accommodating the diverse requests of our top tier customers.Qualifications Technical:Knowledge and experience as an Airport Customer Sales and Service Agent would be considered an asset.Superior knowledge of airline service information and airport procedures would be considered an asset.Strong knowledge of local city attractions, events, hotels, restaurants and services.Ticketing experience would be considered an asset.Behavioral:Excellent customer service skills.Strong desire to consistently exceed customer expectations while providing personalized service.Proactive, take charge attitude in resolving problems with creative solutions.Good sense of judgment in balancing customer interests with company policy.Superior leadership and people skills with a demonstrated ability to work as a team player.Self-motivated with an excellent ability to work under pressure while handling multiple tasks at the same time.Impeccable grooming, excellent organization skills, strong attention to detail.Excellent attendance record.Willing and able to work in a team environment.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic Requirements:This position requires linguistic fluency.  Priority will be given to candidates completely fluent in English.Candidates fluent in English, French and one or more of the following languages is considered an asset: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese or GreekDiversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.

Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.The position is located at the Montreal Airport.  Permanent full-time employment is 40 hours per week and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salary is $16/hr as per the collective agreement. Position SummaryThe primary function of an Air Canada Concierge is to ease the way for our premium customers throughout their entire airport experience.This role includes all premium customer touch points such as check-in, Maple Leaf lounges along with traditional personal services.The position is modeled after concierge service found in 5 star hotels.The position is a busy one with duties that vary from day to day depending on the diverse requirements of our top tier premium customers.A Concierge is always helpful, always follows through with a request and always has the right attitude. The Concierge creates a sense of comfort and recognition for our premium customers with a simple philosophy – “If it’s possible, consider it done”.Key Concierge ActivitiesIdentify and review Top Tier/International Business Class reservations in advance of flight departure and/or arrival to ensure that all special service requests have been actioned.Ensure system wide “personal service” follow-up through communication with the worldwide network of Air Canada Concierges.Greet and assist all high value/high profile customers.Offer assistance for any special needs.Monitor connections and proactively initiate re-bookings as required.Work closely with Super Elite reservations desk and Customer Relations to facilitate Super Elite customer needs and to resolve service failures.Maintain and update Concierge library of reference material and daily log.Develop a network of contacts and resources that can provide assistance in accommodating the diverse requests of our top tier customers.Qualifications Technical:Knowledge and experience as an Airport Customer Sales and Service Agent would be considered an asset.Superior knowledge of airline service information and airport procedures would be considered an asset.Strong knowledge of local city attractions, events, hotels, restaurants and services.Ticketing experience would be considered an asset.Behavioral:Excellent customer service skills.Strong desire to consistently exceed customer expectations while providing personalized service.Proactive, take charge attitude in resolving problems with creative solutions.Good sense of judgment in balancing customer interests with company policy.Superior leadership and people skills with a demonstrated ability to work as a team player.Self-motivated with an excellent ability to work under pressure while handling multiple tasks at the same time.Impeccable grooming, excellent organization skills, strong attention to detail.Excellent attendance record.Willing and able to work in a team environment.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic Requirements:This position requires linguistic fluency.  Priority will be given to candidates completely fluent in English and French.Candidates fluent in English, French and one or more of the following languages will also be considered: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese or GreekDiversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.

Job DescriptionJob ResponsibilitiesQualifications

Job DescriptionThis position is responsible for loading and unloading of product and containers from trucks and trailers. Assisting your Lead Hand, Supervisor or Plant Manager in preparing containers or equipment for our customers.Job Responsibilities Sorting and various other General Labour dutiesLoading and unloading product using ForkliftPrepare containers or equipment and load into trucks, as requested by your Lead Hand/Supervisor or Cascades Drivers.Ensure all containers and equipment are thoroughly cleaned, free of debris and in good operating condition before being shipped to our customersQualifications3-5 years manufacturing experienceCounterbalance Forklift training and certification

Your challenge!Reporting to the Controller, the Financial Analyst’s mission is to support his or her manager in making strategic business decisions and establishing his or her group's business strategy in order to contribute to the achievement of financial and operational objectives. You thus use your expertise to produce the statutory reports and analyses required to prepare your business unit’s financial statements, while ensuring the completeness and reliability of the information produced and communicated. Finally, you make relevant recommendations to optimize processes and implement business strategies, thus actively contributing to your sector’s operational and administrative efficiency.Individual responsibilities Accountable Prepare and analyze the information required to prepare the financial statements and management reports for your business unit, your group or the company Make pertinent recommendations Guarantee that the financial information produced is reliable and complete Adhere to the internal control structure to minimize the business risks inherent in operations or fraud Responsible Assist your supervisor in making decisions in your field of activity Contribute to the operational and administrative efficiency of your sector Experiences and strengths Unparalleled rigour to produce required deliverables Ability to address issues and problems by proposing solutions Ability to overcome ambiguities and complex situations Ability to support and advise business partners in analyzing their needs and finding solutions Ability to act and react quickly while taking the lead on a number of different files Strong sense of responsibility Proficiency in French and basic English Proficiency in Office Suite (Excel, Word, PowerPoint) Knowledge of SAP software or other ERP (an asset) Core competencies defined for this jobAdvisory rolePerseveranceInitiativeAccountabilityRigourAction-based focus

Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization?  If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.  Air Canada, recently ranked Best International Airline in North America, is currently looking for customer-orientated individuals who exhibit a patient and understanding attitude towards customers and able to provide resolutions to their concerns. We offer a competitive starting salary of $25.78 with a comprehensive benefits package:Medical and dental insurance;Pension plan.Key responsibilities Evaluate Claims for mishandled baggage and complete the necessary research in order to appropriately respond to customers by phone and email. Communicate with compassion and care to customer claims even under difficult circumstancesGo above and beyond searching for ways to retain customersProvide feedback to leads, management or internal customers in order to promote continual improvement of Air Canada’s customer service deliveryPerform other associated duties as required.Qualifications Superior verbal and written skills in English and French both written and orallyStrong customer service background.Strong computer skills (Word, Excel, Databases, Powerpoint, Access)Strong interpersonal and teamwork skills.Strong organizational and decision-making skills.Good problem-solving and conflict-resolution skills.Strong time-management skills and an ability to work autonomously.An ability to adapt, to not only new procedures and policies, but new technology.Mandatory Covid-19 Vaccination Required as of October 31st, 2021Conditions of EmploymentCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.LINGUISTIC REQUIREMENTSBilingual (English and French written and spoken, condition to skill assessment for proficiency).   At Air Canada, we want to fly higher when it comes to employment equity. We, therefore, encourage applications from Aboriginal peoples, women, members of a visible minority and persons with a disability. Air Canada thanks all candidates for their interest, however, only those selected to continue in the process will be contacted.

Your challenge!Location : Western CanadaReporting to the Transport Manager, the Logistics / Dispatch Supervisor’s mission is to coordinate all dispatching activities at his or her terminal in accordance with laws, regulations and standards in force, with the aim of guaranteeing an increased service performance. You manage vehicle movements as well as the human and financial resources required for the terminal’s proper operation and ensure that truckers respect the established mileage budget. Finally, you promote a health and safety culture aimed at eliminating all risks of injury, accidents and occupational illnesses and support the operational process improvement initiatives raised by your team in order to ensure a value-added service offered to customers and business partners.Individual responsibilities Accountable Ensure customer service that aligns with the standards of Cascades Transport Ensure continuous improvement within the unit Ensure compliance with laws and regulations Engage and manage staff Efficiently manage operating costs Responsible Supervise dispatching activities Manage dispatching of shipments and follow up with different internal partners Respond to different requests from external clients, plants and truck drivers Ensure that pay and invoicing are accurate Manage the distribution of mobile devices Manage staff members’ vacations Provide support to the dispatching team and truck drivers Set up and participate in meetings for continuous improvement Experiences and strengths Ability to make decisions and communicate them to the individuals concerned in a timely manner Ability to easily build your internal and external networks to achieve organizational goals Aptitude to delegate work and ability to hold your team members accountable so that they can reach their full potential In-depth knowledge of transport, dispatching and industry laws and regulations Core competencies defined for this jobManagerial couragePlanning and organizingDecision-makingFlexibility and ability to adaptRigourTeam leadership

Job DescriptionWe are looking for an experienced Forklift Operator(CounterBalance) to join our Scarborough Coyle division for a day shift.Job ResponsibilitiesThe Forklift Operator reports to the Shipping/Warehouse Supervisor and is responsible for:Retrieve skidsOrganize finished goods to ensure easy access and transit spaceKeep client stock in correct bays (i.e.: DSC)Remove skids not being usedTake scrap cardboard to bailerMaintenance of tow motorEnforcing and adhering to the codes of the Employee Handbook.Ensuring the plant environment is kept tidy and safe.Ensuring the company complies with all Federal, Provincial and Municipal Laws in all actions carried out by the Forklift Driver.Why CascadesCompetitive wages, start at 19.33/hrStraight day shift(6am-2pm)Great benefits package including health, dental & RRSP match Profit sharing schemeDynamic mandates with great potential for professional growthMentoring with experienced professionalsThe possibility of working in a large multinationalCompetitive compensation as well as a wide range of attractive benefitsA workplace of the future where we build a greener worldQualifications1-2 years of experience operating forklift( Counter-Balance - propane) ideally in a manufacturing environmentForklift operator certificate/licenseHigh School Diploma or Equivalent preferred#revealyourpotentialCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men.

Your challenge!Reporting to the Procurement Operations Manager, the Fibers Purchaser’s mission is to carry out his or her department's procurement strategy in order to ensure the management of his or her respective purchasing category as well as his or her suppliers’ performance. You ensure compliance with the company's procurement procedures, policies and process and identify opportunities to improve the system’s efficiency and increase Cascades’ value. You implement negotiated commercial agreements and Cascades' procurement policy, and advise your business partners on strategic corporate purchasing. Finally, you establish strong and lasting partnerships with current and potential suppliers to effectively meet your service needs and Cascades' customer requirements, thus maximizing its return potential.Individual responsibilities Accountable Strategically manage the commodities and suppliers under your responsibility. Negotiate, implement and manage commercial agreements by taking the procurement cycle into account. Organize all your activities to respond effectively and efficiently to the needs of your unit in accordance with the SLA. Responsible Help implement your unit’s strategic procurement plan in accordance with Cascades’ business objectives. Advise business partners and colleagues regarding corporate procurement. Represent the company in the fiber markets in both buying and selling. Act ethically and with respect for Cascades’ culture and values. Help develop and implement Cascades’ procurement policy. Create and maintain a network in the business community. Monitor products and services, the market and technologies in their field, and share the results with business partners. Ensure that suppliers meet business partners’ requirements. Participate in continuous improvement activities and apply good practices. Experiences and strengths 2 to 5 years of experience in a similar role College diploma/degree in management, procurement or the equivalent. Understanding of market trends and benchmarking components Experience with strategic purchasing Understanding of sourcing methodology, contract strategy, contract terms, and basic legal terms and conditions Extensive knowledge of procurement strategies, tactics and negotiation skills Ability to understand and interpret requests for contracts, evaluate and analyze costs and data, handle problems and to understand business requirements Ability to review and assess contracts for risk and know when to escalate as needed Ability to build relationships with a variety of individuals and among various departments, sites, functions and levels of the organization Ability to solve problems and prioritize daily tasks in a fast-paced environment. High level of integrity and business acumen. Customer-centric approach and excellent communication skills. Leadership and expertise in promoting buy-in to proposed solutions. Ability to proactively address issues and problems by proposing solutions. Core competencies defined for this jobValues and ethicsClient-focusFlexibility and ability to adaptInitiativeEntrepreneurial spiritImpact and influence

Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.  The current salary is $16/hr as per the collective agreement. Key Functions & Accountabilities :Anticipate and identify customer’s needs.Go above and beyond searching for ways to retain customers. Respond with compassion and care to customer’s complaints and inquiries by phone and email even under difficult circumstances. Evaluate a customer’s complaint and complete the necessary research in order to appropriately respond to the customer. Provide feedback to leads, management, or internal customers in order to promote a continual improvement of Air Canada’s customer service delivery.Perform other associated duties as required. Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021High school diploma or equivalent.Strong customer service background.Strong interpersonal and teamwork skills.Be available to work a variety of day, evening and overnight shifts, as well as, weekends and statutory holidaysStrong organizational and decision-making skills.Good problem-solving and conflict-resolution skills.Strong time-management skills and an ability to work autonomously.An ability to adapt, to not only new procedures and policies, but new technology.Excellent verbal and written skills in English. Other languages such as French and Spanish are strong assets.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic Requirements : Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion : Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted. 

Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.The position is located at the Toronto Pearson International Airport, Toronto.  Permanent full-time employment is 40 hours per week and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salary is $16/hr as per the collective agreement. Position SummaryThe primary function of an Air Canada Concierge is to ease the way for our premium customers throughout their entire airport experience.This role includes all premium customer touch points such as check-in, Maple Leaf lounges along with traditional personal services.The position is modeled after concierge service found in 5 star hotels.The position is a busy one with duties that vary from day to day depending on the diverse requirements of our top tier premium customers.A Concierge is always helpful, always follows through with a request and always has the right attitude. The Concierge creates a sense of comfort and recognition for our premium customers with a simple philosophy – “If it’s possible, consider it done”.Key Concierge ActivitiesIdentify and review Top Tier/International Business Class reservations in advance of flight departure and/or arrival to ensure that all special service requests have been actioned.Ensure system wide “personal service” follow-up through communication with the worldwide network of Air Canada Concierges.Greet and assist all high value/high profile customers.Offer assistance for any special needs.Monitor connections and proactively initiate re-bookings as required.Work closely with Super Elite reservations desk and Customer Relations to facilitate Super Elite customer needs and to resolve service failures.Maintain and update Concierge library of reference material and daily log.Develop a network of contacts and resources that can provide assistance in accommodating the diverse requests of our top tier customers.Qualifications Technical:Knowledge and experience as an Airport Customer Sales and Service Agent would be considered an asset.Superior knowledge of airline service information and airport procedures would be considered an asset.Strong knowledge of local city attractions, events, hotels, restaurants and services.Ticketing experience would be considered an asset.Behavioral:Mandatory Covid-19 Vaccination Required as of October 31st 2021Excellent customer service skills.Strong desire to consistently exceed customer expectations while providing personalized service.Proactive, take charge attitude in resolving problems with creative solutions.Good sense of judgment in balancing customer interests with company policy.Superior leadership and people skills with a demonstrated ability to work as a team player.Self-motivated with an excellent ability to work under pressure while handling multiple tasks at the same time.Impeccable grooming, excellent organization skills, strong attention to detail.Excellent attendance record.Willing and able to work in a team environment.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic Requirements:This position requires linguistic fluency.  Priority will be given to candidates completely fluent in English.Candidates fluent in English, French and one or more of the following languages is considered an asset: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese or GreekDiversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.

Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.  We are seeking a motivated individual to provide administrative support in the Customer Relations office in Calgary. The current salary is $16/hr as per the collective agreement. DescriptionIssue compensation according to Performance and Operations Standards manual.Open and sort OBC vouchers.Create files.Proof, print and send letters.Liaise with Customer Relations representatives to eliminate duplication. Maintain quality standards, while ensuring accuracy of compensation issued. Receive, deliver and pick up boxes, mail, parcels, etc for Customer Relations. Open and scan all incoming Customer Relations faxes and Canada Post. Prepare and maintain files documenting incoming mail.Manage filing system for Customer Relations mail.Update and input data.Operate office equipment.Complete tasks in a timely and accurate manner.Maintain confidentiality at all times.May be required to perform other related duties which do not affect the nature of the job.Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021High School graduation.Good interpersonal skills.Good communication skills, both written and verbal.Basic knowledge of Microsoft Office applications.Excellent keyboarding skills.Proficiency in spelling, punctuation and grammar.Ability to organize and prioritize.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic Requirements : Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion : Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted. 

Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.  The current salary is $16/hr as per the collective agreement. Key Functions & Accountabilities :Anticipate and identify customer’s needs.Go above and beyond searching for ways to retain customers. Respond with compassion and care to customer’s complaints and inquiries by phone and email even under difficult circumstances. Evaluate a customer’s complaint and complete the necessary research in order to appropriately respond to the customer. Provide feedback to leads, management, or internal customers in order to promote a continual improvement of Air Canada’s customer service delivery.Perform other associated duties as required. Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021High school diploma or equivalent.Strong customer service background.Strong interpersonal and teamwork skills.Be available to work a variety of day, evening and overnight shifts, as well as, weekends and statutory holidaysStrong organizational and decision-making skills.Good problem-solving and conflict-resolution skills.Strong time-management skills and an ability to work autonomously.An ability to adapt, to not only new procedures and policies, but new technology.Excellent verbal and written skills in English. Other languages such as French and Spanish are strong assets.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic Requirements : Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion : Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted. 

CASCADESFounded in 1964, Cascades produces, converts and markets packaging and tissue products that are composed mainly of recycled fibers. The Company employs 11,000 employees, who work in more than 90 production units located in North America and Europe. With its management philosophy, half a century of experience in recycling, and continuous efforts in research and development as driving forces, Cascades continues to deliver the innovative products that customers have come to rely on.CASCADES TISSUE GROUPThe Tissue Group, a division of Cascades, is the second-largest tissue producer in Canada and the fifth-largest in North America. The Division manufactures, converts and markets a huge selection of paper products, such as hand towels, bathroom tissue, facial tissue, napkins, paper towels, wipers and dispensers for the North American away-from-home and consumer products markets. The Group has more than 2,200 employees and operates seven manufacturing plants, nine conversion plants and four plants with both manufacturing and conversion facilities.Your challenge!Reporting to the Supply Chain Manager, the Warehouse Supervisor’s mission is to manage his or her business unit’s operations and workforce in accordance with the budget, standards and best management and OHS practices in order to provide quality warehousing services. You thus plan and coordinate business partners’ production activities as well as the logistics required to maximize the warehouse capacity, and propose ways to improve current practices. You also train staff and encourage the adoption of healthy and safe work behaviours. As a result, you actively contribute to the achievement of your department's objectives in terms of optimizing business unit warehousing.Individual responsibilities Accountable Optimize warehousing while adhering to budgets and complying with standards and good practices in the area of operations, management and OHS. Responsible Supervise operations, warehouse capacity maximization, labour management and planning. Plan appropriate training for staff. Rally staff around the unit’s vision and mission. Promote staff safety. Provide high-quality service. Participate in the achievement of the unit’s occupational health and safety objectives. Ensure continuous improvement of the unit’s practices. Experiences and strengths Engaging leadership. Ongoing commitment to occupational safety. High level of autonomy. In-depth knowledge of warehousing activities and safety equipment Strong ability to positively influence partners and colleagues Sound judgment to ensure follow-up and effective implementation of solutions in accordance with company priorities and appropriate decision-making. Rigour and agility to handle projects based on their scope, budget and timelines. Collaborative spirit needed to work closely with all team members. Core competencies defined for this jobPlanning and organizingDecision-makingFlexibility and ability to adaptTeamworkRigourTeam leadership#revealyourpotential #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men.About CascadesTo be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe. . 

Job Description Reporting to the Logistics Supervisor, this position is responsible for transporting goods to and from Customers in a safe and efficient manner.  Job ResponsibilitiesThe successful candidate will be responsible for the followingOperate a tractor-trailer as directed that transports between our facility and multiple destinations;Prepare, receive and provide appropriate documentation for the delivery and/or pick-up of goods to ensure timely service;Load, secure, unload and deliver cargo in accordance with Customer needs and Company policies;Maintain satellite or telephone contact with the Logistics Team to receive delivery/pick up instructions or notices of changes in route or schedule to meet customer needs;Maintains a Drivers Daily Log and cargo control in accordance with Federal and Provincial regulations and company needs;Responsible for daily inspection of vehicle, ensuring proper function of all safety related features of the vehicle at all times; Refueling as needed;Ensures compliance with set policies and procedures within ISOOther duties as requested by the Logistics Supervisor QualificationsValid AZ license and CVOR in good standing;Comfortable with steady night shift(10pm -6am)Minimum three years driving experience;Strong understanding of Health & Safety Rules and Regulations; Knowledge of Ministry of Transportation Ontario regulations;Ability to prioritize many tasks and execute results, which will promote customer satisfaction;Ability to deal with conflict, stress and time constraints in an efficient, professional, courteous manner;Strong oral and written communication skills; Experience with transport satellite communication systems#revealyourpotential #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men.About CascadesTo be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe. 

Job Description!The Fibers Purchaser’s position will be responsible for prospecting new accounts which will generate mid-market targeted recovered materials within a specific geographical area.  The role will also be responsible for managing and maintaining the actual business portfolio of the assigned market. Roles and ResponsibilitiesIdentifying and developing new business supply to meet the company’s internal and external demand needs.Maintain and expend actual client volume/profit by making regular contact, based on a pre-determined and agreed schedule and required number of visits per year. Expand services being provided to actual clients, ensuring customer satisfaction, developing contractual agreement and managing those already in place. To establish and maintain a thorough understanding of the identified market area, including, but not limited to, existing accounts, account opportunities, competitors, tonnages, etc.Establish and/or maintain knowledge of equipment and services to meet the changing needs of clients.Effectively manage prospective suppliers by using sound marketing and sales plans, maintaining key information on prospects and their different maturity level in our sales cycle. Maintaining, updating and communicating market intelligence data base on a predetermine format/system, on a constant basis, and confirming the accuracy of the data provided.    Managing all tasks related to sales development and customer management which include but not limited to; proposal writing for new accounts, profit and loss analysis (P & L), customer’s call and proposal follow-up, contract management, internal activity reporting, monthly, quarterly and annual reports, etc. Being customer focused, responding with a sense of urgency to all customer complaints, cancellations and inquiries and communicate relevant issues to senior management level in the organization (area Sales Manager, General Manager or Vice-President sales).Prepare and provide each week a detailed weekly activity report (WAR) to the Sales Manager on the cold calls conducted, accounts retained, accounts gained and customer inquiries.Maintaining an updated sales pyramid for short, mid and long-term prospects.Promote Cascades as a circular company.Commit to Cascades’ safety, values and quality practicesExperience and Skills2 to 3 years previous experience in a sales or marketing position is preferred. Experience in a related industry (manufacturing, transportation and food, etc.) would be a definite asset.Excellent oral and written communication skills and the ability to make effective presentations.  Strong organizational and time management skills.  Working knowledge of computer programs (Excel, Word, Outlook, etc.)Good analytical and problem-solving skillsMust have a valid drivers’ license and have a clean driving recordBeing people oriented and customer centric is essential

#revealyourpotential  #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About Cascades Being part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery. Join 12,000 women and men working in a network of more that 90 business units located in North America and Europe.Job DescriptionDriving a Rear Pack to various customer locations to pick up their recycled materials. Must understand and practice the Company’s values, which includes treating each other with respect and dignity regardless of position and supports personal growth and continuous improvement.Job ResponsibilitiesCome to work well rested and mentally and physically prepared for your day’s duties.Complete Pre & Post-trip truck circle checks as per itemized inspection sheet.Complete any repair orders for your truck to ensure that your truck is in a safe condition.Immediately report any defects in equipment or workmanship, which may jeopardize the safe operation of your vehicle.Report any and all damage to the vehicle, its contents, or to the property of others due to an accident in which your vehicle is involved.As a representative of the Company, it is important to always be neat in appearance and courteous to our clients.Ensure that when arriving at a customer’s site that you advise the client of your presence.Ensure that all loads being transported are loaded in a safe and secure manner.Complete all job specific paper work including route sheets, work orders, scale tickets, mileage report and log book.Before leaving the client’s site clean up any excess material that might have fallen off the full containers while placing them in your truck and/or fallen out of containers during the tarping and switching procedures.When driving a Rear Pack Truck :- Switch, install and/or remove roll-off containers;- Ensure that the compactor bin is secured in the truck;- Ensure that the compactor equipment is shut down and locked out before switching containers; and- Pick-up and tarp partial/full roll-off container loads and transport loads to the proper facilities, as instructed by Dispatch, to be dumped.Qualifications- High School Diploma- DZ license is a must#revealyourpotential  #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About Cascades Being part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery. Join 12,000 women and men working in a network of more that 90 business units located in North America and Europe.

#revealyourpotential  #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About Cascades Being part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery. Join 12,000 women and men working in a network of more that 90 business units located in North America and Europe.Position SummaryDriving a Rear Packer, Roll-Off, Straight Truck and/or Pick-up truck to various customer locations to pick up their recycled materials.  Must understand and practice the Company’s values, which includes treating each other with respect and dignity regardless of position and supports personal growth and continuous improvement.Job ResponsibilitiesCome to work well rested and mentally and physically prepared for your day’s duties. Complete Pre & Post-trip truck circle checks as per itemized inspection sheet.Complete any repair orders for your truck to ensure that your truck is in a safe condition.Immediately report any defects in equipment or workmanship, which may jeopardize the safe operation of your vehicle. Report any and all damage to the vehicle, its contents, or to the property of others due to an accident in which your vehicle is involved.As a representative of the Company, it is important to always be neat in appearance and courteous to our clients.Ensure that when arriving at a customer’s site that you advise the client of your presence.Ensure that all loads being transported are loaded in a safe and secure manner.Complete all job specific paper work including route sheets, work orders, scale tickets, mileage report and log book.Before leaving the client’s site, clean up any excess material that might have fallen off the full containers while placing them in your truck and/or fallen out of containers during the tarping and switching procedures. Switch, install and/or remove roll-off containers;Ensure that the compactor bin is secured in the truck;Ensure that the compactor equipment is shut down and locked out before switching containersPick-up and tarp partial/full roll-off container loads and transport loads to the proper facilities, as instructed by Dispatch, to be dumped.QualificationsEducation Valid DZ driver’s license Experience Minimum 3 years truck driving experience would be preferred.Experience in a related industry (recycling, waste management, etc.) would be a definite asset. Skills Strong organizational and time management skillsGood knowledge of the City and surrounding areasGood communication skillsAccuracy with weights and measuresStrong customer service attitude#revealyourpotential  #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About Cascades Being part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery. Join 12,000 women and men working in a network of more that 90 business units located in North America and Europe.