Sales Manager

Core Focus Account Control & Quality: Implement rigorous account controls and prioritize high-quality customer relationships over high-volume transactional metrics.

Sales Architecture: Develop formal sales playbooks, training manuals, and templates that define our go-to-market identity.

Operational Excellence: Clean up sales hygiene, optimize Salesforce consistency, and provide leadership with clear, accurate forecasting within your first 90 days.GP-Driven Growth: Influence the design of a new incentive model focused on Gross Profit (GP) rather than simple revenue targets.

Ideal Candidate
You are a laser-focused veteran with 10–15+ years of IT experience who understands the long, complex sales cycles of the construction and public sectors. You are a collaborative mentor capable of voicing concerns to leadership while executing a shared vision for managed and professional services expansion.

Advantages
Strategic Autonomy: Transition into a "hands-off" leadership role where you have the authority to voice concerns and drive updates.

Legacy Building: The opportunity to professionalize a 12-year-old established firm and create the foundational playbooks for its future.

High-Value Portfolio: Represent a company that excels in "Smart Building" simulations, managed services, and complex professional services.

Competitive Compensation: A base salary range of $165,000 – $185,000.

Performance Incentives: Compensation includes a bonus structure directly tied to the Gross Profit (GP) earned by the sales team.

Stable Environment: Join a collaborative team culture that avoids the "transactional feel" of large corporate firms.

Responsibilities
Team Leadership & Tactical Refinement: Oversee a team of 5 Sales Reps, 3 Inside Sales Reps, and a Sales Operations Lead.

Process Enhancement: Improve and document current sales cycles—ranging from transactional to 12-month complex solution sales—without making drastic, unvetted changes.

Account Control & Pipeline Management: Implement rigorous "account control" strategies and manage the pipeline with a laser focus on sales hygiene and accuracy.

Sales Architecture: Develop and maintain official company sales playbooks, training manuals, and templates to ensure consistent messaging and "tailored" customer experiences.

Strategic Partnerships: Build deep, long-term relationships with Tier 1 vendors, moving beyond transactional purchasing to collaborative growth.

CRM Stewardship: Evaluate and enforce consistency within Salesforce to provide leadership with clear visibility into forecasts and KPIs.

Financial Alignment: Collaborate with the CEO to develop and implement a Gross Profit (GP)-based incentive model for the sales team.

Market Intelligence: Conduct in-depth analysis of competitors and local market trends to pivot strategies effectively.

Technical Collaboration: Work closely with the CTO and Pre-Sales Engineers to ensure solutions meet complex client needs in verticals like Construction, Energy, and Healthcare.

Qualifications
Industry Experience: Minimum of 10–15 years of experience in IT Sales Management, specifically within Managed Services (MS) and Professional Services (PS).

Proven Leadership: Demonstrated experience managing multi-disciplinary teams (Field Sales, Inside Sales, and Sales Ops).

Strategic Vision: Ability to demonstrate a "tailored approach" to sales, focusing on business outcomes rather than high-volume product pushing.

Technical Aptitude: Familiarity with IT infrastructure, networking, or smart technology solutions to align with engineering and CTO visions.

Operational Expertise: Expert-level proficiency in Salesforce CRM and a history of creating formal Sales Playbooks.

Education: A University degree in Business, Information Technology, or a related field is preferred.

Vertical Knowledge: Experience navigating the procurement and sales cycles of the Construction, Public Sector, or Mining industries.

Summary
We are seeking a Tactical Sales Veteran to lead our high-performing sales team through a pivotal transformation stage. This role is designed for a leader who prioritizes quality over quantity and "solutions over boxes". You will not be tasked with an overhaul; instead, you will refine our existing, defined sales processes, hammer down on account controls, and professionalize our sales operations. As the CEO’s right hand in sales, you will eventually take full ownership of the department, serving as the bridge between technical vision and market execution.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.