Are you a highly organized and detail-oriented professional with a passion for sales support? Do you thrive in a role where your work is crucial to a team's success? Our client- a leader in
socks manufacturing in Mississauga is seeking a dynamic and dedicated Sales Support Specialist to join their team.
...
Monday- Friday
$25/hour
onsite parking
On going
Advantages
Job Responsibilities:
Office Administration
o Greet visitors, sign in and hold in lobby
o Provide administrative support for operations team
o Maintain Showroom walls and samples as applicable
Customer Complaints:
o Manages customer complaints and gathers materials to resolve/or dispute issues as necessary
o Process Return Authorizations for Customer Credits
o Process Sock Guarantee refund cheque requests
Order Processing:
o Active in Renfro Systems: Dynamics, Salsify and Converge
o Provides any necessary data or reports to the sales team (Order Tracker Sheet, Inventory Reports)
o Answers phone calls from customers, takes sales information and converts to an easily readable
format
o Creating and processing orders in a timely manner, processing rush orders, and reviewing pending
orders and customer requests to ensure customer satisfaction
o Problem solves issues such as inventory shortages and customer payments
o Setting up new customers into the Renfro database and ensuring all contact information is updated
o Process OI Sheets to ensure items are properly set up in the system
o Liaison communication between Renfro internal departments, accounts and sales reps
o Work with account managers to create and implement targeted sales strategies
o Participate in helping curate the Canadian line for independent channel
o Create bulks for future seasons
New Business (Tradeshows):
o Participate in local trade shows, in person.
o Coordinates & organizes all show materials
o Notifying account managers and sales agents of any business opportunities as they arise
Business Management
o Must use relevant market research skills and sales training to improve sales prospects by also
working closely with reps and clients. The functions conducted are managerial in nature by being
the go-to person for sales representatives and upper top management
Responsibilities
Job Responsibilities:
Office Administration
o Greet visitors, sign in and hold in lobby
o Provide administrative support for operations team
o Maintain Showroom walls and samples as applicable
Customer Complaints:
o Manages customer complaints and gathers materials to resolve/or dispute issues as necessary
o Process Return Authorizations for Customer Credits
o Process Sock Guarantee refund cheque requests
Order Processing:
o Active in Renfro Systems: Dynamics, Salsify and Converge
o Provides any necessary data or reports to the sales team (Order Tracker Sheet, Inventory Reports)
o Answers phone calls from customers, takes sales information and converts to an easily readable
format
o Creating and processing orders in a timely manner, processing rush orders, and reviewing pending
orders and customer requests to ensure customer satisfaction
o Problem solves issues such as inventory shortages and customer payments
o Setting up new customers into the Renfro database and ensuring all contact information is updated
o Process OI Sheets to ensure items are properly set up in the system
o Liaison communication between Renfro internal departments, accounts and sales reps
o Work with account managers to create and implement targeted sales strategies
o Participate in helping curate the Canadian line for independent channel
o Create bulks for future seasons
New Business (Tradeshows):
o Participate in local trade shows, in person.
o Coordinates & organizes all show materials
o Notifying account managers and sales agents of any business opportunities as they arise
Business Management
o Must use relevant market research skills and sales training to improve sales prospects by also
working closely with reps and clients. The functions conducted are managerial in nature by being
the go-to person for sales representatives and upper top management
Qualifications
Qualifications:
Minimum one to two years of relevant and related work experience
Proficiency in Microsoft Office products with intermediate level with Excel
Familiarity with general business principles, concepts and practices
Must have excellent attention to detail with proven critical thinking skills
Strong organizational skills with ability to move multiple projects forward in a constructive and
positive manner
Must be able to work unsupervised and thrive in a stressful environment with the ability to work
effectively under tight guidelines and in high-pressure situations
Summary
If this looks like an opportunity for you- please apply on online! Only those that meet the requirements will be contacted
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
Are you a highly organized and detail-oriented professional with a passion for sales support? Do you thrive in a role where your work is crucial to a team's success? Our client- a leader in
socks manufacturing in Mississauga is seeking a dynamic and dedicated Sales Support Specialist to join their team.
Monday- Friday
$25/hour
onsite parking
On going
Advantages
Job Responsibilities:
Office Administration
o Greet visitors, sign in and hold in lobby
o Provide administrative support for operations team
o Maintain Showroom walls and samples as applicable
Customer Complaints:
o Manages customer complaints and gathers materials to resolve/or dispute issues as necessary
o Process Return Authorizations for Customer Credits
o Process Sock Guarantee refund cheque requests
Order Processing:
o Active in Renfro Systems: Dynamics, Salsify and Converge
o Provides any necessary data or reports to the sales team (Order Tracker Sheet, Inventory Reports)
o Answers phone calls from customers, takes sales information and converts to an easily readable
format
...
o Creating and processing orders in a timely manner, processing rush orders, and reviewing pending
orders and customer requests to ensure customer satisfaction
o Problem solves issues such as inventory shortages and customer payments
o Setting up new customers into the Renfro database and ensuring all contact information is updated
o Process OI Sheets to ensure items are properly set up in the system
o Liaison communication between Renfro internal departments, accounts and sales reps
o Work with account managers to create and implement targeted sales strategies
o Participate in helping curate the Canadian line for independent channel
o Create bulks for future seasons
New Business (Tradeshows):
o Participate in local trade shows, in person.
o Coordinates & organizes all show materials
o Notifying account managers and sales agents of any business opportunities as they arise
Business Management
o Must use relevant market research skills and sales training to improve sales prospects by also
working closely with reps and clients. The functions conducted are managerial in nature by being
the go-to person for sales representatives and upper top management
Responsibilities
Job Responsibilities:
Office Administration
o Greet visitors, sign in and hold in lobby
o Provide administrative support for operations team
o Maintain Showroom walls and samples as applicable
Customer Complaints:
o Manages customer complaints and gathers materials to resolve/or dispute issues as necessary
o Process Return Authorizations for Customer Credits
o Process Sock Guarantee refund cheque requests
Order Processing:
o Active in Renfro Systems: Dynamics, Salsify and Converge
o Provides any necessary data or reports to the sales team (Order Tracker Sheet, Inventory Reports)
o Answers phone calls from customers, takes sales information and converts to an easily readable
format
o Creating and processing orders in a timely manner, processing rush orders, and reviewing pending
orders and customer requests to ensure customer satisfaction
o Problem solves issues such as inventory shortages and customer payments
o Setting up new customers into the Renfro database and ensuring all contact information is updated
o Process OI Sheets to ensure items are properly set up in the system
o Liaison communication between Renfro internal departments, accounts and sales reps
o Work with account managers to create and implement targeted sales strategies
o Participate in helping curate the Canadian line for independent channel
o Create bulks for future seasons
New Business (Tradeshows):
o Participate in local trade shows, in person.
o Coordinates & organizes all show materials
o Notifying account managers and sales agents of any business opportunities as they arise
Business Management
o Must use relevant market research skills and sales training to improve sales prospects by also
working closely with reps and clients. The functions conducted are managerial in nature by being
the go-to person for sales representatives and upper top management
Qualifications
Qualifications:
Minimum one to two years of relevant and related work experience
Proficiency in Microsoft Office products with intermediate level with Excel
Familiarity with general business principles, concepts and practices
Must have excellent attention to detail with proven critical thinking skills
Strong organizational skills with ability to move multiple projects forward in a constructive and
positive manner
Must be able to work unsupervised and thrive in a stressful environment with the ability to work
effectively under tight guidelines and in high-pressure situations
Summary
If this looks like an opportunity for you- please apply on online! Only those that meet the requirements will be contacted
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
